MAN15035J0000R01_Celtic2xAD_L770D

1 Hardware Overview
Chapter 1
Hardware Overview
SatelliteL770/L775/L770D/L775D Maintenance Manual [CONFIDENTIAL] 1-1

1 Hardware Overview
Chapter 1 Contents
1.1 Features ...................................................................................................................... 1-4

1.2 System Unit Block Diagram .................................................................................... 1-10
1.3 HDD/SSD ................................................................................................................ 1-15
1.3.1 2.5-inch Hard Disk Drive ........................................................................ 1-15
1.3.2 SSD ......................................................................................................... 1-16
1.4 ODD ......................................................................................................................... 1-17
1.4.1 DVD Super Multi Drive.......................................................................... 1-17
1.4.2 Blu-Ray Writer........................................................................................ 1-19
1.5 Keyboard .................................................................................................................. 1-21
1.6 TFT Color Display ...................................................................................................... 1-22
1.6.1 LCD Module ........................................................................................... 1-22
1.7 Power Supply ............................................................................................................... 1-23
1.8 Batteries ....................................................................................................................... 1-25
1.8.1 Main Battery ........................................................................................... 1-25
1.8.2 Battery Charging Control........................................................................ 1-26
1.8.3 RTC battery ............................................................................................. 1-27
1.9 AC Adaptor .................................................................................................................. 1-28
1-2 [CONFIDENTIAL] SatelliteL770/L775/L770D/L775DMaintenance Manual

1 Hardware Overview
Figures
Figure 1-1 The front of the computer ................................................................................... 1-8

Figure 1-2 System unit configuration .................................................................................. 1-9
Figure 1-3 System unit block diagram ............................................................................... 1-10
Figure 1-4 2.5-inch HDD .................................................................................................. 1-15
Figure 1-5 SSD ................................................................................................................... 1-15
Figure 1-6 DVD Super Multi drive .................................................................................... 1-17
Figure 1-7 Blu-Ray Writer Drive....................................................................................... 1-15
Figure 1-8 Keyboard.......................................................................................................... 1-21
Tables
Table 1-1 2.5-inch HDD specifications (1/1) .................................................................... 1-15

Table 1-2 1.8-inch SSD specifications (1/1). ..................................................................... 1-16
Table 1-3 DVD Super Multi drive specifications (1/1) ...................................................... 1-18
Table 1-4 Blu-Ray Writer Drive specifications (1/1)......................................................... 1-18
Table 1-5 LCD module specifications (1/1) ....................................................................... 1-22
Table 1-6 Power supply output rating ............................................................................... 1-23
Table 1-7 Battery specifications ........................................................................................ 1-25
Table 1-8 Time required for charges ................................................................................. 1-26
Table 1-9 AC adaptor specifications .................................................................................. 1-28
Table 1-10 AC adaptor specifications for discrete graphic model..................................... 1-28

1 Hardware Overview
1.1 Features
The Toshiba Satellite/Satellite Pro L770D/L775D Personal Computer uses extensive Large
Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS)
technology extensively to provide compact size, minimum weight, low power usage and high
reliability. This computer incorporates the following features.
Refer to the Parts List for the configuration of each model and the available options.
 Microprocessor
The Satellite/Satellite Pro L770D/L775D computer is equipped with an AMD Socket
S1g4 Processor, AMD Turion™ II Dual-Core Mobile Processor, AMD Athlon™ II
Dual-Core Processor, AMD Phenom™ Processor or AMD V-Series Processor. These
processors incorporate a math co-processor with L2 cache memory.
 Chipset
The Satellite/Satellite Pro L770D/L775D is equipped with AMD RS880M and AMD
SB820M.
 GPU (Graphics Processing Unit)

(1) AMD integrated graphics (The RS880M integrates an ATI M82-based graphics
engine)
(2) Discrete graphic model: AMD Capilano or AMD Robson
 Memory
The computer comes with two DDR3 SO-DIMM slots. Two memory modules of 1GB
(1,024MB), 2GB (2,048MB) or 4GB (4,096MB) can be installed, and it can incorporate
up to 8GB of main memory.
 HDD/SSD
(1) HDD: The computer has a 2.5-inch SATA HDD. The following capacities are
available:
 250/320/500/640/750 GB
(3) SSD (BTO): The computer has a SSD port with SATA interface supporting
TOSHIBA module type SSD.
 64/128/256/512 GB

1 Hardware Overview
 Optical Drive
The computer accommodates a fixed 12.7mm ODD with one of following types:
 Tray Type DVD Super Multi +-R Double Layer drive
 Tray Type DVD Super Multi +-R Double Layer with Label Flash drive
 Tray Type Blue-Ray Combo BD-ROM with Label Flash™ drive
 Tray Type Blue-Ray Writer BD-RE with Label Flash™ drive
 Display
The PC comes with 17.3”W HD+ (1600*900) LED CSV.
The PC comes with 17.3”W HD+ (1600*900) LED NonCSV.
 Keyboard
A4 size 101key (US), 102key (UK) and 106key (JP) keyboard provides a numeric keypad
overlay for fast numeric data entry or for cursor and page control. The keyboard also
includes two keys that have special functions in Microsoft® Windows® Vista.
 Pointing Device
The touch pad and control buttons enable control of the on-screen pointer and scrolling of
windows.
 Batteries
The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC
battery (that backs up the Real Time Clock and CMOS memory). The capacity of the
main battery pack can be 3-cell, 6-cell or 12-cell depending on the model of computer.
 Universal Serial Bus (USB2.0)

Three USB ports are provided. The ports comply with the USB2.0 standard, which
enables data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also
supported.
 External monitor (RGB) port

The port enables connection of an external monitor, which is recognized automatically by
Video Electronics Standards Association (VESA) Display Data Channel (DDC)
compatible functions.

1 Hardware Overview
 Media Card slot

The Media Card Slot can accommodate all types of media (SD/Mini SD (card adapter is
needed)/Micro SD (card adapter is needed)/SDHC memory card/MMC/Memory
stick/Memory stick PRO/memory stick pro duo (card adapter is needed)/XD) with
various capacities. Media cards let you easily transfer data from devices, such as digital
cameras and Personal Digital Assistants, which use Media Card flash-memory.
 Sound system
The sound system is equipped with the following features:
 Azalia Link (AMD High Definition Audio I/F) built in the AMD SB820M + Realtek
ALC269
 Amplifier: Realtek ALC269 built-in
 Internal LAN (BTO)

The computer is equipped with LAN circuits that support Ethernet LAN (10/100 Mbps). It
also supports Wakeup on LAN (WOL), Magic Packet.
 Wireless LAN or Wireless LAN with Bluetooth Module combo

The computer is equipped with PCI-E MiniCard type wireless LAN board or wireless
LAN with Bluetooth Module combo board that supports 802.11 a/b/g/n and BT V3.0+HS
*3(with antenna through USB interface) in the PCI-E MiniCard slot. This function can be
switched on and off by AP under Windows OS.

1 Hardware Overview
 Webcam Module (BTO)

The computer is equipped with a webcam module which is embedded to transfer video
data – to take still image and offer video stream for end user to preview/record motion
image through USB 2.0 interface.
 HDMI port
A HDMI port is provided which complies with the HDMI 1.3 standard.
 Headphone / S/PDIF Jack

The computer is equipped with a headphone jack which is shared with S/PDIF Jack.
 Microphone Jack
The computer is equipped with a microphone jack.

1 Hardware Overview
The front of the computer is shown in figure 1-1.
Figure 1-1 The front of the computer

1 Hardware Overview
The system unit configuration is shown in figure 1-2.
Touch PAD
LAN Power button Board
Board Button
Board
CON3401 CON6603 CON3102
CON5701 Battery
ODD
CON5102
Board CON5702 DC-IN
CON3101 Keyboard
LCD +
CON3703
Camera
CON5201 USB*1
Main Board CON5101 HDD
RGB CON4601
IO Board
CON6602
BTO
USB*2+MIC
+HP/SPDIF
Media Card CON4001
CON4801
BTO HDMI
CON5301 WLAN/BlueTooth
J1601 J1701 CON3801 CON5001
DIMM0 DIMM1 Speaker FAN
Figure 1-2 System unit configuration

1 Hardware Overview
1.2 System Unit Block Diagram

Figure 1-3 is a block diagram of the system unit.
UMA
Discrete
Figure 1-3 System unit block diagram

1 Hardware Overview
The system unit is composed of the following major components:
 Processor
 AMD Turion™ II Dual-Core Mobile Processor, AMD Athlon™ II Dual-Core

Processor, AMD Phenom™ Processor or AMD V-Series Processor.
 Core speed:
AMD Turion™ II Dual-Core Mobile Processor:
2.7GHz(N570), 2.5GHz(P560)
AMD Athlon™ II Dual-Core Processor:
2.4GHz(N350), 2.3GHz(P360)
AMD Phenom™ Processor
1.8GHz(P820), 3.0GHz(N660), 2.0GHz (P860), 1.8GHz (P960), 2.2GHz
(N970), 2.3GHz (N870)
AMD V-Series Processor:
2.3GHz(V140)
 638-pin Micro FCPGA package
 BIOS EEPROM
 16M bit SPI serial flash

 Supply voltage: 2.7~3.6V
 Low power consumption: active read: 10mA (typical); standby: 5uA (typical).
 8-lead SOIC package
 Memory
Two memory slots are provided. Expansion up to 8GB is available.
 Memory
– DDR3-SDRAM
– 1333MHz

1 Hardware Overview
– 1.5 volt operation

– FBGA
 Memory Module
– 240 pin, SO Dual In-line Memory Module (SO-DIMM)
– PC3 10600
– 1GB (1,024MB), 2GB (2,048MB), 4GB (4,096MB)
 AMD RS880M (North Bridge)
 One AMD RS880M is used

 Features:
– CPU HyperTransport™ Interface
– Memory Interface
– ATI HyperMemory™
– PCI Express® Interface
– A-Link Express II Interface
– 2D Acceleration Features
– 3D Acceleration Features
– Motion Video Acceleration Features
– Multiple Display Features
– Integrated LVDS Interface
– DVI/HDMI™
– DisplayPort™ Interface
– Integrated HD Audio Controller and Codec
– System Clocks
– Power Management Features
– DMI: 2GB/s (1GB/s each direction), point-to-point interface to ICH
– 1329-ball 34 mm x 34 mm FCBGA package667/800/1066 MHz FSB
– ATI Hyper Memory Support
 AMD SB820M (South Bridge)
 One AMD SB820M is used

1 Hardware Overview
 Features:
– A-Link Express II interface to Northbridge
– PCI Express® Controller
– PCI Host Bus Controller
– USB Controllers
– SMBus Controller
– Interrupt Controller
– DMA Controller
– LPC host bus Controller
– SATA Controller
– High Definition Audio
– Timers
– Real Time Clock (RTC)
– Power Management
– Consumer IR
– Hardware Monitoring
– Integrated Clock Function
 Card Reader Controller
 One Realtek RTS5138-GR is used

 Futures:
– USB2.0 compliant
– SD/MMC, Memory Stick, XD Card Controller
– 24-pin, QFN Package
 Sound Controller
 Realtek ALC269
 Mono Microphone-in and stereo headphone-out shared with SPDIF.
 Internal Microphone

1 Hardware Overview
 Volume control: Digital control

 Stereo w/box L/R = 6.0cc/4.3cc, 4 ohm / 1.5W
 EC/KBC (Embedded Controller/Keyboard Controller)
 One NPCE795 chip functions as both EC and KBC.
 Clock Generator
 One AMD SB820M embedded clock generator is used.

 This device generates the system clocks
 LAN Controller
 Realtek RTL8105E is used
 This controller has the following functions:

– PCIE I/F
– Supports 10/100 Mbps Ethernet
– One RJ45 port
– WOL support
– Magic Packet support
 Wireless LAN or Wireless LAN with Bluetooth Module combo
 One PCI-E or PCI-E with Bluetooth MiniCard is used
 Support 802.11 a/b/g/n or 802.11 a/b/g or 802.11 b/g/n and BT V3.0+HS *3
 Sensor
 Thermal Sensor: One GMT G780P11U or compatible chip is used

1 Hardware Overview
1.3 HDD/SSD
1.3.1 2.5-inch Hard Disk Drive
The removable HDD is a random access non-volatile storage device. It has a non-removable
2.5-inch magnetic disk and mini-Winchester type magnetic heads.
The computer supports a 250GB, 320GB, 500GB, 640GB and 750GB.
The HDD is shown in figure 1-4. Specifications are listed in Table 1-1.
Figure 1-4 2.5-inch HDD
Table 1-1 2.5-inch HDD specifications (1/1)

Item Specifications
Capacity (GB) 250 GB 320 GB 500 GB
Rotational Speed (RPM) 5400 rpm 5400 rpm 5400 rpm
Height 9.5 mm 9.5 mm 9.5 mm
User Data Sectors 488,397,168 625,142,448 976,773,168
Bytes / Sector 512 512 512
Item Specifications
Capacity (GB) 640 GB 750 GB
Rotational Speed (RPM) 5400 rpm 5400 rpm
Height 9.5 mm 9.5 mm
User Data Sectors 1,250,263,728 1,465,149,168
Bytes / Sector 512 512

1 Hardware Overview
1.3.2 SSD
The solid-state drive (SSD) is a data storage device that uses solid-state memory to store
persistent data. A SSD emulates a hard disk drive interface, thus easily replacing it in most
applications.
The computer supports SSD with TOSHIBA module type SSD.
The SSD is shown in figure 1-5. Specifications are listed in Table 1-2.
Figure 1-5 SSD
Table 1-2 1.8-inch SSD specifications (1/1).

Item Specifications Specifications
Number of data heads 16 16
Number of user data cylinders 16,383 16,383
User Addressable Sectors in LBA Mode 125,045,424 250,069,680
Item Specifications Specifications
Number of data heads 16 16
Number of user data cylinders 16,383 16,383
User Addressable Sectors in LBA Mode 500,118,192 1,000,215,216

1 Hardware Overview
1.4 ODD
1.4.1 DVD Super Multi Drive
This drive is a combination of DVD-ROM and DVD±R/±RW/-RAM Drive. It is full-size and

runs either 12cm (4.72-inch) or 8cm (3.15-inch) DVD/CDs without an adaptor. It reads
DVDs at maximum 8x speed and CDs at maximum 24x speed. It also writes CD-R at
maximum 24x speed, CD-RW at maximum 24x speed, DVD±R at maximum 8x speed,
DVD-RW at maximum 6x speed, DVD+RW at maximum 8x speed, DVD±R DL at
maximum 6x speed and DVD-RAM at maximum 3-5x speed.
The DVD is shown in figure 1-6.
Figure 1-6 DVD Super Multi drive

1 Hardware Overview
The specifications are listed in Table 1-3.
Table 1-3 DVD Super Multi drive specifications (1/1)

Specifications
Item
DVD-ROM mode CD-ROM mode
SATA Interface (Mbytes/s) 150 Mbyte/s
Average access time (ms) 180ms Typ. 150ms Typ.
Data Buffer Capacity 2MB

Support Formats CD-DA, CD-ROM
CD-ROM XA
Photo CD (Multi-session)
Video CD, CD-Extra(CD+), CD-Text
DVD-ROM
DVD-R
DVD-Video
DVD-RAM (4.7GB)
DVD+R/RW, DVD+R DL
DVD-RW(Ver. 1.1/1.2)

1 Hardware Overview
1.4.2 Blu-Ray Writer
Blu-Ray Writer drive accepts 12-cm (4.72-inch) or 8-cm (3.15-inch) discs. At maximum,
it can read CD-ROM at 24x speed, play DVD-ROM at 8x speed, read BD-ROM Video at
1.6x speed, BD-ROM Data at 6x speed, and write CD-R at 24x speed, CD-RW at 4x
speed, High Speed CD-RW at 10x speed, Ultra Speed CD-RW at 16x speed, DVD-R at 8x
speed, DVD-RW at 6x speed, DVD-R DL at 4x speed, DVD+R at 8x speed, DVD+RW at
8x speed, DVD+R DL at 4x speed, DVD-RAM at 5x speed, BD-R at 6x speed, and BD-
RE at 2x speed.
The Blu-Ray Writer drive is shown in figure 1-7.
Figure 1-7 Blu-Ray Writer Drive

1 Hardware Overview
The specifications are listed in Table 1-4.
Table 1-4 Blu-Ray Writer Drive specifications (1/1)

Item BD-ROM Mode DVD-ROM Mode CD-ROM Mode
SATA Interface 150 MB/s
Average Random Access Time 300 ms 190 ms 180 ms
Buffer Memory Size (Mbytes) 2MB
Formats Supported BD:

BD-ROM, BD-R, BD-RE.
DVD:
DVD-VIDEO, DVD-ROM, DVD-R, DVD-RW, DVD-R DL,
DVD-RAM,
DVD+R, DVD+RW, DVD+R DL.
CD:
CD-DA, CD-ROM, CD-R, CD-RW, CD-ROMXA, Photo CD
(Multi-Session), Video CD, CD-Extra (CD+), CD-Text Hybrid
SACD.

1 Hardware Overview
1.5 Keyboard
The keyboard has 101(US)/102(UK) /106(JP) keys that consist of character keys and control
keys, and is in conformity with JIS. The keyboard is connected to a membrane connector on
the system board and is controlled by EC.
Figure 1-8 is a view of the keyboard.
Figure 1-8 Keyboard

1 Hardware Overview
1.6 TFT Color Display
1.6.1 LCD Module
The TFT color display consists of 17.3-inch LCD module.
The LCD module used for the TFT color display uses a backlight as the light source and can
display a maximum of 262,144 colors with 1600*900 resolution.
Table 1-5 lists the specifications.
Table 1-5 LCD module specifications (1/1)

Specifications
Item 17.3" HD+ (1600*900) LED
CSV type or NonCSV type
Number of Dots 1,600 (W) * 900 (H)

Dot spacing (mm) 0.23868(H) * 0.23868(V)
Display range (mm) 398.1(H) * 232.8(V)

1 Hardware Overview
1.7 Power Supply
The power supply provides different voltages to the system board and performs the following
functions:
1. Determines that the DC power supply (AC adapter) is connected to the computer.
2. Detects DC output and circuit malfunctions.
3. Controls the battery icon, and DC IN icon.
4. Turns the battery charging system on and off and detects a fully charged battery.
5. Turns the power supply on and off.
6. Provides more accurate detection of a low battery.
7. Calculates the remaining battery capacity.
8. Controls the transmission of the status signal of the main battery.
The power supply output rating is specified in Table 1-6.
Table 1-6 Power supply output rating
Name Voltage (V) Use
+VCORE VID (AMD spec) CPU

+CPU_VDDNB VID (AMD spec) CPU
+CPU_VDDR VID (AMD spec) CPU
+VDDC_NB 1.1 RS880M
+0.75VS 0.75 DDR3-SDRAM
+1.1VSUS 1.1 SB820M
+1.1VS 1.1 CPU, RS880M, SB820M
+1.5V 1.5 CPU, DDR3-SDRAM
+1.5VS 1.5 RS880M, Mini Card
+1.8VS 1.8 RS880M
+2.5VS 2.5 CPU
+3VA 3.3 EC, SPI ROM
+3VSUS 3.3 SB820M, LAN
+3V 3.3 Card Reader, CCD
RS880M, SB820M, DDR3-SDRAM, EC, LAN, Card
+3VS 3.3
Reader, Mini Card, Bluetooth, HDD, Audio, LCD panel

1 Hardware Overview
+5VSUS 5 USB, LED

+5V 5 LED
+5VS 5 HDD, ODD, FAN, Audio, LED, Touchpad, CRT, HDMI
AC_BAT_SYS 19 LCD panel

1 Hardware Overview
1.8 Batteries
The computer has two types of batteries as follows:
 Main battery pack
 RTC battery
The battery specifications are listed in Table 1-7.
Table 1-7 Battery specifications

Battery name Material Output voltage Capacity
Main battery(3 cell) Lithium-Ion 10.8V 2000 mAh
4400 mAh
Main battery(6 cell) Lithium-Ion 10.8V
5600 mAh
Main battery(12cell) Lithium-Ion 10.8V 9000 mAh
RTC battery Lithium-Ion 3.0 V 210 mAh
1.8.1 Main Battery
The removable main battery pack is the computer’s main power source when the AC adaptor
is not attached. The main battery maintains the state of the computer when the computer
enters into resume mode.

1 Hardware Overview
1.8.2 Battery Charging Control
Battery charging is controlled by an embedded controller (EC). The EC controls whether the
charge is on or off and detects a full charge when the AC adaptor and battery are attached to
the computer. The system charges the battery.
Battery Charge
When the AC adaptor is attached, there are two types of charge: When the system is powered
off and when the system is powered on. Table 1-8 lists the charging time required for charges.
Table 1-8 Time required for charges

Battery type Power on (hours) Power off (hours)
1st battery pack (3cell, 6cell,12cell) 4-10 hours max 4 hours max
NOTE: The time required when the system is powered on is affected by the amount of
power the system is consuming. Use of the fluorescent lamp and frequent disk
access diverts power and lengthens the charge time.
If any of the following occurs, the battery charge process stops.

1. The battery becomes fully charged.
2. The AC adaptor or battery is removed.
3. The battery or output voltage is abnormal.
 Detection of full charge

A full charge is detected only when the battery is charging at charge. A full charge is
detected under any of the following conditions:
1. The current in the battery charging circuit drops under the predetermined limit.
2. The charging time exceeds the fixed limit.

1 Hardware Overview
1.8.3 RTC battery
The RTC battery provides power to keep the current date, time and other setup information
in memory while the computer is turned off.
One time RTC battery is replaceable for service, it is located under keyboard.

1 Hardware Overview
1.9 AC Adaptor
The AC adaptor is also used to charge the battery.
Table 1-9 & Table 1-10 list the AC adaptor specifications.
Table 1-9 AC adaptor specifications

Parameter Specification
2-pin 3-pin
Power 65W
Input voltage 100V-240V
Input frequency 50Hz–60Hz
Input current 1.6A or less (100V-240V)
Output voltage 19V
Output current 0A to 3.42A (At constant voltage mode)
Table 1-10 AC adaptor specifications for discrete graphic model

2-pin 3-pin
Power 75W
Input frequency 50Hz - 60Hz
Output voltage 19V
2-pin 3-pin
Power 90W
Output voltage 19V

1 Hardware Overview
2-pin 3-pin
Power 120W
Output voltage 19V

2 Troubleshooting Procedures
Chapter 2
Troubleshooting Procedures
SatelliteL770/L775/L770D/L775D Maintenance Manual 2-1

Chapter 2 Contents
2.1 Troubleshooting………………..……………………………………………………...5
2.2 Troubleshooting Flowchart ............................................................................................6

Figure 2-1 Troubleshooting flowchart (1/2) .............................................................................7
2.3 Power Supply Troubleshooting....................................................................................11
Procedure 1 Icons in the LCD Check ..................................................................11
Table 2-1 Battery icon ............................................................................................................11
Table 2-2 DC IN icon .............................................................................................................11
Procedure 2 Error Code Check ............................................................................12
Table 2-3 Error code ...............................................................................................................12
Procedure 3 Connection Check ...........................................................................16
Procedure 4 Charge Check ..................................................................................17
Procedure 5 Replacement Check .........................................................................18
2.4 Main Board Troubleshooting .......................................................................................19
Procedure 1 Message Check................................................................................20
Procedure 2 Diagnostic Test Program Execution Check ....................................22
Procedure 3 Replacement Check .........................................................................23
2.5 HDD Troubleshooting .................................................................................................24
Procedure 1 Message Check................................................................................24
Procedure 2 Partition Check ................................................................................25
Procedure 3 Format Check ..................................................................................26
Table 2-4 HDD error code and status .....................................................................................27
Procedure 5 Connector Check and Replacement Check .....................................27
2.6 Keyboard and Touch pad Troubleshooting..................................................................29
Procedure 2 Connector Check and Replacement Check .....................................30
2.7 Display Troubleshooting ..............................................................................................32
Procedure 1 External Monitor Check ..................................................................32
Procedure 3 Connector Check and Cable Check.................................................32
2-2 SatelliteL770/L775/L770D/L775D Maintenance Manual

Procedure 4 Replacement Check ........................................................................ 33

2.8 Optical Drive Troubleshooting ................................................................................... 34
Procedure 1 Diagnostic Test Program Execution Check ................................... 34
Procedure 2 Connector Check and Replacement Check .................................... 35
2.9 LAN Troubleshooting ................................................................................................. 36
2.10 Wireless(WiDi WiFi) LAN Troubleshooting ............................................................. 37
Procedure 1 Transmitting-Receiving Check ...................................................... 37
Procedure 2 Antenna Connection Check............................................................ 38
Procedure 3 Replacement Check ........................................................................ 39
2.11 Sound Troubleshooting ............................................................................................... 40
Procedure 2 Connector Check ............................................................................ 41
Procedure 3 Replacement Check >>>> .............................................................. 42
2.12 Card Reader Slot Troubleshooting.............................................................................. 43
Procedure 1 Check on Windows 7(TM)............................................................. 43
2.13 Bluetooth (BTO) Troubleshooting ○,I ....................................................................... 44
2.14 Camera (BTO) Troubleshooting ................................................................................. 46
2.15 HDMI .......................................................................................................................... 48
Procedure 1 Check on Windows 7(TM)............................................................. 48
Procedure 2 Connect Computer to a display by HDMI cable ............................ 48
2.16 Touch Pad with gesture ............................................................................................... 49
Procedure 1 Open a Photo .................................................................................. 49
Procedure 2 Test touchpad by Gesture ............................................................... 49
2.17 Battery, RTC Battery .................................................................................................. 50
Procedure 1 AC in to charge the battery ............................................................ 50
Procedure 2 Log in BIOS ................................................................................... 50

Figures
Figure 2-1 Troubleshooting flowchart (1/2) ......................................................................... 2-7
Tables
Table 2-1 Battery icon ........................................................................................................ 2-11

Table 2-2 DC IN icon ......................................................................................................... 2-11
Table 2-3 Error code ........................................................................................................... 2-12
Table 2-4 HDD error code and status ................................................................................. 2-27
Note:
In this document, mark ○,I means this function is for Intel platform only.

2.1 Troubleshooting
Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is
causing the computer to malfunction. The FRUs covered are:
1 Power Supply 6 Optical Drive 11 Bluetooth (BTO) ○,I

2 Main Board 7 LAN 12 Camera (BTO)
3 HDD 8 Wireless(WiDi WiFi) LAN 13 HDMI
4 Keyboard/Touch pad 9 Sound component 14 Touch Pad with gesture
5 Display 10 Card reader 15 Battery, RTC Battery
The Diagnostics optical disk or USB disk operations are described in Chapter 3. Detailed
Replacement Procedures are given in Chapter 4, Replacement Procedures.
The following tools are necessary for implementing the troubleshooting procedures:
The following tools are necessary for implementing the Diagnostics procedures:
For tools required for executing the Test Program, refer to the Chapter 3. For tools required
for disassembling/assembling, refer to Chapter 4.
1. A bootable USB key

2. An external CRT display (for Display troubleshooting)
3. A Card reader (for Card reader slot troubleshooting)
4. An external microphone (for Sound troubleshooting)
5. Headphone (for Sound troubleshooting)

2.2 Troubleshooting Flowchart
Use the flowchart in Figure 2-1 as a guide for determining which FRU is malfunctioning.
Before going through the flowchart steps, check the following:
 Ask the user if a password is registered and, if it is, ask him or her to enter the
password.
 Make sure that Toshiba Windows 7(TM) is installed on the hard disk. Non-Toshiba
operating systems can cause the computer malfunction.
 Make sure all optional equipment is removed from the computer.
 Make sure the HDD and optical drive bays are empty.

Figure 2-1 Troubleshooting flowchart (1/2)

Figure 2-1 Troubleshooting flowchart (2/2)

If the diagnostics program cannot detect an error, the problem may be intermittent. The
Running Test program should be executed several times to isolate the problem. Check the
Log Utilities function to confirm which diagnostic test detected an error, then perform the
appropriate troubleshooting procedures as follows:
1. If an error is detected on the system test, memory test, real timer test, perform the
Main Board Troubleshooting Procedures in Section 2.4.
2. If an error is detected on the hard disk test, perform the HDD Troubleshooting
Procedures in Section 2.5.
3. If an error is detected on the keyboard test, perform the Keyboard and Touch pad
Troubleshooting Procedures in Section 2.6.
4. If an error is detected on the display test, perform the Display Troubleshooting

5. If an error is detected on the CD-ROM/DVD-ROM/BluRay test, perform the Optical

Drive Troubleshooting Procedures in Section 2.8.
6. If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures
in Section 2.9.
7. If an error is detected on the Wireless(WiDi WiFi) LAN test, perform the

Wireless(WiDi WiFi) LAN Troubleshooting Procedures in Section 2.10.
8. If an error is detected on the sound test, perform the Sound Troubleshooting

9. If an error is detected on card reader, perform the card reader Slot Troubleshooting
10. If an error is detected on Bluetooth, perform the Bluetooth Troubleshooting

Procedures in Section 2.13. ○,I
11. If an error is detected on camera, perform the camera Troubleshooting Procedures in

Section 2.14.

2.3 Power Supply Troubleshooting
The power supply controls many functions and components. To determine if the power
supply is functioning properly, start with Procedure 1 and continue with the other Procedures
as instructed. The procedures described in this section are:
Procedure 1: Icons in the LCD Check

Procedure 2: Error Code Check
Procedure 3: Connection Check
Procedure 4: Charge Check
Procedure 5: Replacement Check
Procedure 1 Icons in the LCD Check
The following Icons in the LCD indicate the power supply status:
 Battery icon
 DC IN icon
The power supply controller displays the power supply status through the Battery icon and
the DC IN icon in the LCD as listed in the tables below. To check the power supply status,
install a battery pack and connect an AC adaptor.
Table 2-1 Battery icon
Battery icon Power supply status

Lights orange Battery has been charging and AC adaptor is connected.
Lights white Battery is fully charged and AC adaptor is connected.
Flashes orange Battery charge is low. The AC adaptor must be connected to recharge
the battery.
Doesn’t light Any condition other than those above.
Table 2-2 DC IN icon
DC IN icon Power supply status

Lights white DC power is being supplied from the AC adaptor.
Doesn’t light Any condition other than those above.
Satellite/Satellite Pro C670/C675/L770/L775 Maintenance Manual [CONFIDENTIAL] 2-11

Procedure 2 Error Code Check
If the power supply microprocessor detects a malfunction, it indicates the error code as
shown below.
The error code begins with the least significant digit.
Table 2-3 Error code
Error code Where Error occurs

N0FB* Battery
N0FT* Power ON/OFF
N0FU* Power management
2-12 [CONFIDENTIAL] Satellite/Satellite Pro C670/C675/L770/L775 Maintenance Manual

Check 1 Compare the patterns in the hexadecimal error code to the tables below.
 Battery
Error code Meaning
N0FB01 FCC、LMD under Spec.
N0FB02 Initial Data of FCC、LMD is without updating
N0FB03 Battery Learning abnormal function
N0FB04 Battery Check Error
N0FB05 No battery Icon in Windows
N0FB06 Battery data is locked
N0FB07 Abnormal Display on Battery LED
N0FB08 Battery PIC VERSION ERROR
N0FB09 RTC battery current in abnormal condition
N0FB0A Battery On/Off function Error
N0FB0B Unseal error
N0FB0C Communication Fail
N0FB0D To charge&To Discharge electricity fail
N0FB0E Vcc is Fail
N0FB0F Temperature fail
N0FB0G EEeprom address check error(Bq2060)
N0FB0H Ovp fail
N0FB0J Uvp fail
N0FB0K Cfc fail
N0FB0L No battery Icon in SideShow
N0FB0M assistant Battery Check Error

 Power ON/OFF
Error code Meaning
N0FT01 Cannot Boot Up
N0FT02 System Hang UP when Boot UP
N0FT03 Repeat Boot UP
N0FT04 Auto Shutdown
N0FT05 System Hang Up when Run-In Test
N0FT06 Cannot Power Off by ON/OFF Switch
N0FT07 Can't Soft Power ON and Power OFF
N0FT08 Power On Error by Battery Input only
N0FT09 Reset Key Test Error
N0FT0A Can't auto boot up when insert Adaptor
N0FT0B Can't boot up by fast key.
N0FT0C Can't auto slot on boot up with Slot in ODD.
N0FT0D Cannot Boot Up by novo key
N0FT0E system hang on when Power Off
 Power management
Error code Meaning
N0FU01 Cannot restore after Dos Suspend
N0FU02 System Hang Up after DOS Wake Up
N0FU03 Cannot Run Dos Suspend
N0FU04 Cannot restore after Windows Standby
N0FU05 System Hang Up after Windows Wake Up
N0FU06 Cannot Run Windows Standby
N0FU07 Suspend to disk failed
N0FU08 Power Management System Fail
N0FU09 MAX error fail
N0FU0A Cannot restore after Linux Standby
N0FU0B System Hang Up after Linux Wake Up

Check 2 In the case of error code N0FT0A:
 Make sure the AC adaptor cord and AC power cord are firmly plugged into
the DC IN 19 V socket and wall outlet. If the cables are connected correctly,
go to the following step:
 Connect a new AC adaptor and/or AC power cord, if necessary. If the error

still exists, go to Procedure 5.
Check 3 In the case of error code N0FB04:
 Make sure the battery pack is correctly installed in the computer. If the
battery pack is correctly installed, go to the following step:
 Replace the battery pack with a new one. If the error still exists, go to
Procedure 5.
Check 4 For any other error, go to Procedure 5.

Procedure 3 Connection Check
The power supply wiring diagram is shown below:
Any of the connectors may be disconnected. Perform Check 1.
Check 1 Disconnect the AC power cord from the wall outlet. Check the power cable for
breaks. If the power cord is damaged, connect a new AC power cord. If there is
no damage, go to Check 2.
Check 2 Make sure the AC adaptor cord and AC power cord are firmly plugged into the
DC-IN jack socket and AC adaptor inlet/wall outlet, respectively. If these cables
are connected correctly, go to Check 3.
Check 3 Make sure the DC IN jack is firmly connected to the connector J7701 on the main
board.
 If the DC IN jack is not firmly connected, go to Procedure 5.
 If it is connected, go to Check 4.
Check 4 Use a multimeter to make sure the AC adaptor output voltage is close to 19 V. If
the output is several percent lower than 19 V, go to Check 5. If the output is close
to 19 V, go to Check 6.
Check 5 Connect a new AC adaptor or AC power cord.

 If the DC IN icon does not light, go to Procedure 5.
 If the battery icon does not light, go to Check 6.
Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is
properly installed and the battery icon still does not light, go to Procedure 4.

Procedure 4 Charge Check
The power supply may not charge the battery pack. Perform the following procedures:
1. Reinstall the battery pack.
2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to
Procedure 5.
Check 1 Make sure the AC adaptor and AC power cord is firmly plugged into the DC IN
socket and the wall outlet. If these cables are connected correctly, replace the AC
adaptor (and/or AC power cord, if necessary).
Check 2 Make sure the battery is properly installed. If the battery is properly installed, go
to Check 3.
Check 3 The battery pack may be completely discharged. Wait a few minutes to charge the
battery pack. If the battery pack is still not charged, go to Check 4.
Check 4 The battery’s temperature is too hot or cold. Return the temperature to a normal
operating condition. If the battery pack still is not charged, go to Check 5.
Check 5 Replace the battery pack with a new one. If the battery pack still is not charged,
go to Procedure 5.

Procedure 5 Replacement Check
The main board processor module may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures. Check the
connection between the AC adaptor and main board and connection. After checking the
connections, perform the following Check 1:
Check 1 Replace the AC adaptor with a new one. If the AC adaptor is still not functioning
properly, perform Check 2.
Check 2 Replace the main board with a new one following the steps described in Chapter
4, Replacement Procedures.

2.4 Main Board Troubleshooting
This section describes how to determine if the main board and CPU are defective or not
functioning properly. Start with Procedure 1 and continue with the other procedures as
instructed.
The procedures described in this section are:
Procedure 1: Message Check

Procedure 2: Diagnostic Test Program Execution Check

Procedure 1 Message Check
When the power is turned on, the system performs the Power On Self Test (POST) installed in
the BIOS ROM. The POST tests each IC on the main board and initializes it.
 If an error message is shown on the display, perform Check 1.
 If Toshiba FREE-DOS or Windows 7(TM) is properly loaded, go to Procedure 2.
Check 1 If one of the following error messages appears on the screen, press F1 as the
message instructs. These errors occur when the system configuration preserved in
the RTC memory (CMOS type memory) is not the same as the actual
configuration or when the data is lost.
Press F1 as the message instructs to return all system settings to their default
values. Then the system reboots. Press F2 to run setup.
If an error message (a) appears often when the power is turned on, replace the
RTC battery. If any other error message displays, perform Check 2.
(a) CMOS Battery Low

Press F2 to Run Setup, Press F1 to Load Default
Values and Continue.
(b) RAM READ/WRITE Test Failed
(c) CMOS DATE/TIME Not Set
(d) CMOS Settings Wrong
(e) Primary Master Hard Disk Error

Check 2 The POST checks the main board. When the POST detects an error, the system
stops or an error message appears.
If one of the following error messages (1) through (3), (5) or (11) appears, go to
Procedure 3.
If the error message (12), (13) appears, go to the Keyboard Troubleshooting

If the error message (15) appears, go to the HDD Troubleshooting Procedures in

Section 2.5.
(1). Refresh timer test failed

(2). KBC BAT Test failed
(3). RAM R/W test failed
(4). KBC BAT Test failed
(5). CMOS Battery Low
(6). CMOS Settings Wrong
(7). CMOS Date/Time Not Set
(8). DMA Controller Error
(9). DMA-1 Error
(10). DMA-2 Error
(11). Timer Error
(12). Keyboard/Interface Error
(13). PS2 Keyboard not found
(14). PS2 Mouse not found
(15). Primary Master Hard Disk Error

Procedure 2 Diagnostic Test Program Execution Check
Execute the following tests from the Diagnostic Test Menu. Refer to Chapter 3, Tests and
Diagnostics, for more information on how to perform these tests.
1. Model, BIOS and CPU Test A. LID switch Test
2. Check MAC Test B. HDD Test
3. PAD Test C. Wireless Test
4. LCDRGB Test D. SPEAKER Test
5. Audio Test E. R/W DMI
6. KB Test F. FAN
7. Memory Test G. VGA TEST
8. FNTEST Test
9. LED Test
If an error is detected during these tests, go to Procedure 3.

The main board connectors may be disconnected. Disassemble the computer following the
steps described in Chapter 4, Replacement Procedures and perform Check 1.
Check 1 Visually check for the following:
a) Cracked or broken connector housing

b) Damaged connector pins
If their connectors are in good condition, but there is still a problem, go to Check
2.
Check 2 The main board may be damaged. Replace the main board with a new one
following the steps described in Chapter 4, Replacement Procedures.

2.5 HDD Troubleshooting
This section describes how to determine if the HDD is functioning properly. Perform the
steps below starting with Procedure 1 and continuing with the other procedures as required.
Procedure 1: Message Check
Procedure 2: Partition Check
Procedure 3: Format Check
Procedure 5: Connector Check and Replacement Check
CAUTION: The contents of the hard disk will be erased when you execute the HDD
troubleshooting procedures. Transfer the contents of the hard disk to other
storage media.
Procedure 1 Message Check
When the computer’s HDD does not function properly, some of the following error messages
may appear on the display. Start with Check 1 below and perform the other checks as
instructed.
Check 1 If either of the following messages appears, go to Procedure 2. If the following

messages do not appear, perform Check 2.
Insert system disk in drive
Press any key when ready .....
or
Non-System disk or disk error
Replace and press any key
Check 2 Make sure the Hard Disk option is set to not used. If it is set to not used, choose
another setting and restart the computer. If the problem still exists, go to
Procedure 2.

Procedure 2 Partition Check
Insert the bootable USB key, restart the computer with Esc key pressing down. and choose
boot from USB device. Perform the following checks:
Check 1 Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you
can change to drive C, go to Check 3.
Check 2 Type FDISK and press Enter. Choose Display Partition Information from the
FDISK menu. If drive C is listed, go to Check 3. If drive C is not listed, return to
the FDISK menu and choose the option to create a DOS partition on drive C.
Restart the computer from the Toshiba FREE-DOS system disk. If the problem
still exists, go to Procedure 3.
Check 3 If drive C is listed as active in the FDISK menu, go to Check 4. If drive C is not
listed as active, return to the FDISK menu and choose the option to set the active
partition for drive C. Restart the computer and then go to Procedure 3.
Check 4 Remove the USB key and restart the computer. If the problem still exists, go to
Procedure 3.
Check 5 Using the SYS command on the Toshiba FREE-DOS system disk, install system
files on the HDD.
If the following message appears on the display, the system files have been
transferred to the HDD. Restart the computer. If the problem still exists, go to
Procedure 3.
System transferred
NOTE: If the computer is running Windows 2000, OSR2 or higher and the hard disk has
more than 512 MB capacity, the FDISK program will ask if you need support for
a partition larger than 2GB. Select Y for large partition support; however, be
sure to read the precaution regarding access by other operating systems.

Procedure 3 Format Check
The computer’s HDD is formatted using the low level format program and the FREE-DOS
FORMAT program. To format the HDD, start with Check 1 below and perform the other
steps as required.
Check 1 Format the HDD and transfer system files using FORMAT C:/S/U. If the
following message appears on the display, the HDD is formatted.
Format complete
If an error message appears on the display, refer to the Toshiba FREE-DOS

Manual for more information and perform Check 2.
Check 2 Using the Diagnostics Disk, format the HDD with a low level format option.
Refer to Chapter 3, Tests and Diagnostics for more information about the
diagnostic program.
If the following message appears on the display, the HDD low level format is
complete. Partition and format the HDD using the FREE-DOS FORMAT
command.
Format complete
If you cannot format the HDD using the Tests and Diagnostic program, go to
Procedure 4.

The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the
Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about
the HDD test program.
If an error is detected during the HDD test, an error code and status will be displayed.
Replace the HDD with a new one following the instructions in Chapter 4, Replacement
Procedures. The error codes and statuses are listed in Table 2-7. If an error code is not
generated or the problem still exists, go to Procedure 5.
Table 2-4 HDD error code and status
Code Status
N0FH01 Can't Detect HDD when Boot Up/Detect wrong model name lf HD
N0FH02 HDD Data Error
N0FH03 HDD ATA/100 check error
N0FH04 HDD Type error
N0FH05 Hmonitor test fail
N0FH06 HDD Firmware version error
N0FH07 Shipping HDD restore ERROR
N0FH08 Shipping OS has been booted
N0FH09 Shipping OS version error
N0FH0A shipping OS boot table error
N0FH0B HDD Heating test Fail
N0FH0C RAID function error
N0FH0D 2nd HDD function error
Procedure 5 Connector Check and Replacement Check
The HDD may be disconnected, or the HDD or the main board may be damaged.
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures and perform the following checks:
Check 1 Make sure the HDD is firmly connected to CON6001 on the main board.

If any of the connections are loose, reconnect firmly and repeat Procedure 1. If
there is still an error, go to Check 2.
Check 2 The HDD may be damaged. Replace it with a new one following the instructions
in Chapter 4, Replacement Procedures. If the problem still exists, perform Check
3.
Check 3 The Main board may be damaged. Replace it with a new one following the
instructions in Chapter 4, Replacement Procedures.

2.6 Keyboard and Touch pad Troubleshooting
To determine if the computer’s keyboard or touch pad is functioning properly, perform the
following procedures. Start with Procedure 1 and continue with the other procedures as
instructed.

Execute the Keyboard Test in the Diagnostic Program. Refer to Chapter 3, Tests and
Diagnostics, for more information on how to perform the test program.
If an error occurs, go to Procedure 2. If an error does not occur, the keyboard is functioning
properly.

The keyboard, touch pad or sensor/switch board may be disconnected or damaged.

Procedures, and perform the following checks:
1. If the keyboard or AccuPoint malfunctions, start with Check 1.
2. If the touch pad malfunctions, start with Check 3.
3. If the power switch, InTouch button or Presentation button malfunctions, start with
Check 5.
Check 1 Make sure the keyboard cable is securely connected to CON4801 on the main
board.
If the connection is loose, reconnect firmly. If there is still an error, go to Check 2.
Check 2 The keyboard or its cable may be damaged. Replace it with a new one following
the instructions in Chapter 4, Replacement Procedures. If the problem still exists,
perform Check 5.
Check 3 Make sure the touch pad cable is firmly connected to A1tp_Con1 on the touch pad
board.

If the connection is loose, reconnect firmly. If there is still an error, go to Check 4.
Check 4 The touch pad or the touch pad cable may be damaged. Replace it with a new one
following the instructions in Chapter 4, Replacement Procedures. If the problem
still exists, perform Check 5.
Check 5 The main board may be damaged. Replace it with a new one following the
instructions in Chapter 4, Replacement Procedures.

2.7 Display Troubleshooting
This section describes how to determine if the computer’s display is functioning properly.
Start with Procedure 1 and continue with the other procedures as instructed.
Procedure 1: External Monitor Check

Procedure 3: Connector Check and Cable Check
Procedure 1 External Monitor Check
Connect an external monitor and turn on the computer. If there is no problem on it, the
internal LCD may be defective. Go to Procedure 3. If there is any problem on the external
monitor, the main board may be defective. Go to Procedure 2.
The Display Test program is stored on the computer’s Diagnostics disk. This program checks
the display controller on the main board. Connect the Diagnostics disk, turn on the computer
and run the test. Refer to Chapter 3, Tests and Diagnostics for details. If an error is detected,
go to Procedure 3.
Procedure 3 Connector Check and Cable Check
Check 1 The LCD and Main board are connected by inverter cable, inverter board and
LVDS cable. Make sure the LVDS cable is firmly connected to Main board. If
the connection is loose, reconnect firmly and restart the computer. If there is still
an error, go to Check 2.

LCD module and main board are connected to display circuits through LVDS cable. Any of
these components may be damaged. Refer to Chapter 4, Replacement Procedures, for
instructions on how to disassemble the computer and then perform the following checks:
Check 1 The LVDS cable or inverter cable may be damaged. Replace it with a new one
following the instructions in Chapter 4, Replacement Procedures. If the problem
still exists, perform Check 2.
Check 3 The Main board or LCD panel may be damaged. Replace it with a new one
following the instructions in Chapter 4, Replacement Procedures.

2.8 Optical Drive Troubleshooting
This section describes how to determine if the optical drive (DVD-ROM,DVD±R/±RW/-

RAM and BluRay Drive) in the Slim Select Bay is functioning properly. Perform the steps
below starting with Procedure 1 and continue with the other procedures as required.

The DVD-ROM,DVD±R/±RW/-RAM and BluRay Drive test program is stored on the

Diagnostics Disk.
For the test, prepare test Media.
Then connect the Diagnostics HDD, turn on the computer and run the test. Refer to Chapter 3,
Tests and Diagnostics, for more information about the diagnostics test procedures.
If any errors occur while executing the DVD-ROM,DVD±R/±RW/-RAM and BluRay Drive
test, go to Procedure 2.

The optical drive (DVD-ROM,DVD±R/±RW/-RAM and BluRay Drive) is connected to the

main board. The connectors may be disconnected from the main board or may be damaged.
Check 1 Make sure the drive to test is firmly connected to CON6002 on the main board.
If the connection is loose, reconnect firmly and repeat Procedure 1. If there is still
an error, go to Check 2.
Check 2 The drive may be defective or damaged. Replace the drive with a new one. If
there is still an error, go to Check 3.
Check 3 Replace the main board with a new one following the steps in Chapter 4,
Replacement Procedures.

2.9 LAN Troubleshooting
This section describes how to determine if the computer’s LAN is functioning properly.
Perform the steps below starting with Procedure 1 and continue with the other procedures as
required.
Execute the LAN test program available as part of the LAN test program. Refer to Chapter 3,
Tests and Diagnostics for more information on how to perform the test program.

2.10 Wireless(WiDi WiFi) LAN Troubleshooting
This section describes how to determine if the computer’s Wireless(WiDi WiFi) LAN is
functioning properly. Perform the steps below starting with Procedure 1 and continuing with
the other procedures as required.
Procedure 1: Transmitting-Receiving Check

Procedure 2: Antenna Connection Check
Procedure 1 Transmitting-Receiving Check
Make sure the Wireless(WiDi WiFi) switch of the computer is turned “On.” If it is not,
please turn it on.
Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test
program.
Check 1 Execute test program for the Wireless(WiDi WiFi) LAN function to check the
transmitting-receiving function of the Wireless(WiDi WiFi) LAN. You will need
a second computer that can communicate by the Wireless(WiDi WiFi) LAN.
If the computer passes the test, the function is correctly working.
If the computer does not pass the test, perform Procedure 2.

Procedure 2 Antenna Connection Check
The Wireless(WiDi WiFi) LAN wiring diagram is shown below:
Any of the connections may be disconnected. Disassemble the computer following the steps
described in Chapter 4, Replacement Procedures, and perform the following checks:
Check 1 Make sure the Wireless(WiDi WiFi) LAN board is firmly connected to CON5701
on the main board.
If the connector is disconnected, connect it firmly. If the Wireless(WiDi WiFi)

LAN board is still not functioning properly, perform Check 2.
Check 2 Make sure the Wireless(WiDi WiFi) LAN antenna cables are firmly connected to
the Wireless(WiDi WiFi) LAN board.
If the Wireless(WiDi WiFi) LAN antenna cables are disconnected, connect them
firmly. If the Wireless(WiDi WiFi) LAN board is still not functioning properly,
go to Procedure 3.

The Wireless(WiDi WiFi) LAN antenna, Wireless(WiDi WiFi) LAN board and the main
board are connected to the circuits. Any of these components may be damaged. Refer to
Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer
and then perform the following checks:
Check 1 The Wireless(WiDi WiFi) LAN board may be defective or damaged. Replace the
board with a new one following the steps in Chapter 4, Replacement Procedures.
If the problem still exists, perform Check 2.
Check 2 The Wireless(WiDi WiFi) LAN antenna may be defective or damaged. Replace
the antenna with a new one following the steps in Chapter 4, Replacement
Procedures. If the problem still exists, perform Check 3.
Check 3 The main board may be defective or damaged. Replace the board with a new one
following the instructions in Chapter 4, Replacement Procedures and test the
display again.

2.11 Sound Troubleshooting
This section describes how to determine if the computer’s sound functions are functioning
properly. Perform the steps below starting with Procedure 1 and continuing with the other
procedures as required.

Procedure 2: Connector Check
Insert the Sound test program in the USB key, turn on the computer and run the test. Refer to
Chapter 3, Tests and Diagnostics, for details.
If an error is detected, go to Procedure 2.

Procedure 2 Connector Check
The sound function-wiring diagram is shown below:
Any of the connections may be disconnected. Disassemble the computer following the steps
described in Chapter 4, Replacement Procedures and perform the following checks:
If the stereo speakers do not work correctly, perform Check 1.

If the headphone does not work correctly, perform Check 2.
If the microphones do not work correctly, perform Check 3.
Check 1 If the stereo speakers do not work properly, the speaker cable may be
disconnected. Make sure the speaker cable is firmly connected to CON4101 on
the Main board. If the stereo speakers are still not functioning properly, go to
procedure 3.
Check 2 If the headphone does not work properly, the headphone cable may be
disconnected. Make sure the headphone cable is firmly connected to CON4201 on
the Main board. If the sound function still does not work properly, go to
procedure 3.
Check 3 If the microphones do not work properly, the external microphone cable may be
disconnected. When using the external microphone, make sure the external
microphone cable is firmly connected to CON4202 on the Main board. If the
microphones are still not functioning properly, go to procedure 3.

Procedure 3 Replacement Check >>>>
Check 1 If the stereo speakers do not sound properly, the right or left speaker may be
defective or damaged. Replace it with a new one. If the stereo speakers still do not
work properly, go to Check 4.
Check 2 If the headphone does not sound properly, the headphone jack may be defective or
damaged. Replace it with a new one. If the sound function still does not work
properly, go to Check 4.
Check 3 If the microphones do not work properly, the microphone cable may be defective
or damaged. Replace it with a new one. If the microphone still does not work
properly, go to Check 4.
Check 4 The Main board may be defective or damaged. Replace it with a new one.

2.12 Card Reader Slot Troubleshooting
This section describes how to determine if the computer’s card reader functions are
functioning properly. Perform the steps below starting with Procedure 1 and continuing with
the other procedures as required.
Procedure 1: Check on Windows 7(TM)

Procedure 1 Check on Windows 7(TM)
Insert an MMC/SD/MS/MS(PRO) card into the slot. Check if the installed Windows
recognizes automatically the MMC/SD/MS/MS(PRO) card and the data in the
MMC/SD/MS/MS(PRO) card can be read.
If the card is not recognized or data are not read, go to Procedure 2.
The MMC/SD/MS/MS(PRO) card is connected to CON5001 on the Main board.
Check 1 The MMC/SD/MS/MS(PRO) card and the Main board may be disconnected.
Make sure the MMC/SD/MS/MS(PRO) card is firmly inserted to CON3301 on
the Main board. If not, insert it firmly. If the MMC/SD/MS/MS(PRO) card is still
not functioning properly, perform Check 2.
Check 2 The MMC/SD/MS/MS(PRO) card may be faulty. Replace it with a new one
following the step in Chapter 4 Replacement Procedures. If the problem continues,
perform Check 3.
Check 3 The Main board may be faulty. Replace it with a new one following the step in
Chapter 4 Replacement Procedures.

2 Troubleshooting Procedures 2.16 SD Card Slot Troubleshooting
2.13 Bluetooth (BTO) Troubleshooting ○,I
This section describes how to determine if the computer’s Bluetooth is functioning properly.
Perform the steps below starting with Procedure 1 and continuing with the other procedures
as required.

Insert the Bluetooth test program in the USB key, turn on the computer and run the test.
Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test
procedures.
If any errors occur while executing the Bluetooth test, go to Procedure 2.

The Bluetooth is installed on the main board by Bluetooth cable. If the Bluetooth
malfunctions, there may be a bad connection between the Bluetooth and the main board. Or
the Bluetooth, main board or the Bluetooth cable might be damaged.

Check 1 Make sure the Bluetooth is firmly connected to CON6501 by Bluetooth cable on
the main board and the connector of the Bluetooth.
If a connector is disconnected, connect it firmly and repeat Procedure 1. If the

Bluetooth is still not functioning properly, perform Check 2.
Check 2 The Bluetooth may be defective or damaged. Replace it with a new one following
the steps in Chapter 4, Replacement Procedures. If the Bluetooth is still not
functioning properly, perform Check 3.
Check 3 The Bluetooth cable may be defective or damaged. Replace it with a new one
following the steps in Chapter 4, Replacement Procedures. If the Bluetooth is still
not functioning properly, perform Check 4.
Check 4 The main board may be defective or damaged. Replace it with a new one
following the steps in Chapter 4, Replacement Procedures.

2.14 Camera (BTO) Troubleshooting
This section describes how to determine if the computer’s camera is functioning properly.
as required.

Insert the camera test program in the USB key, turn on the computer and run the test. Refer
to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test
procedures.
If any errors occur while executing the camera test, go to Procedure 2.

The camera is installed on the main board by camera cable. If the camera malfunctions, there
may be a bad connection between the camera and the main board. Or the camera, main board
or the camera cable might be damaged.

Check 1 Make sure the camera is firmly connected to CON6202 by camera cable on the
main board.
If a connector is disconnected, connect it firmly and repeat Procedure 1. If the

camera is still not functioning properly, perform Check 2.
Check 2 The camera may be defective or damaged. Replace it with a new one following
the steps in Chapter 4, Replacement Procedures. If the camera is still not
functioning properly, perform Check 3.
Check 3 The camera cable may be defective or damaged. Replace the LCD cover with a
new one following the steps in Chapter 4, Replacement Procedures. If the camera
is still not functioning properly, perform Check 4.
Check 4 The main board may be defective or damaged. Replace it with a new one
following the steps in Chapter 4, Replacement Procedures.

2.15 HDMI
This section describes if the computer HDMI functioning properly. Perform the steps below
starting with Procedure 1 and continuing with the other procedures as required.
Procedure 1: Check on Windows 7(TM)

Procedure 2: Connect Computer to a display by HDMI cable
Procedure 1 Check on Windows 7(TM)
Switch play device to “high digital output” and then go to Procedure 2.
Procedure 2 Connect Computer to a display by HDMI cable
Make Sure HDMI cable is connected to connector on the Main board.

2.16 Touch Pad with gesture
This section describes if the computer Touch Pad with gesture functioning properly.
as required.
Procedure 1: Open a Photo

Procedure 2: Test touchpad by Gesture
Procedure 1 Open a Photo
Procedure 2 Test touchpad by Gesture
Follow below can move photo.
Follow below can change photo dimension

2.17 Battery, RTC Battery
This section describes if the computer battery and RTC battery functioning properly.
as required.
Procedure 1: AC in to charge the battery

Procedure 2: Log in BIOS
Procedure 1 AC in to charge the battery
Make sure AC in for a while ,and then remove AC to see if battery has power and it can
support computer on .
Procedure 2 Log in BIOS
Log in BIOS to see if the system current time is the same with nature time.
If not ,please correct and check it matched nature time again after a wile.

3 Tests and Diagnostics
Chapter 3
Tests and Diagnostics
Ankara 10/10G/10AB/10R/10RG Maintenance Manual [CONFIDENTIAL] 3-1

Chapter 3 Contents
Tests and Diagnostics ..................................................................................................... 3-3

3.0.1 Test menu ............................................................................................. 3-4
3.0.2 Executing the Diagnostic Test .............................................................. 3-5
3.0.3 Executing the Diagnostic Test .............................................................. 3-6
3.1 Model,BIOS and CPU Test .................................................................................... 3-8
3.2 Check MAC Test .................................................................................................. 3-10
3.3 PAD Test .............................................................................................................. 3-17
3.4 LCDRGB Test ...................................................................................................... 3-13
3.5 Audio Test ............................................................................................................ 3-16
3.6 Keyboard Test ...................................................................................................... 3-17
3.7 Memory Test…………………………………………………………………….3-18
3.8 Function TEST ..................................................................................................... 3-21
3.9 STORE Test [CD/DVD-ROM TEST] ................................................................. 3-25
3.10 LID Switch Test ................................................................................................... 3-28
3.11 SD CARD Test ..................................................................................................... 3-23
3.12 HDD Test ............................................................................................................. 3-25
3.13 Wireless Test ........................................................................................................ 3-28
3.14 Webcamera Test ................................................................................................... 3-29
3.15 Speaker Test ......................................................................................................... 3-30
3.16 Read and Write DMI information ........................................................................ 3-31
3.17 FAN Test .............................................................................................................. 3-34
3.18 VGA Test ............................................................................................................. 3-35
3.19 Appendix…………………………………………………………………… …3-36
3-2 [CONFIDENTIAL]Satellite M500/M505/M507/M500D/M505D/M507D Maintenance Manual

Tests and Diagnostics
This chapter explains how to use the Diagnostic Test programs to test the functions of the
computer’s hardware modules. The test program should be stored on an optical media disk or
a USB boot memory.
The test program menu will also consist of some programs which test the hardware function
or display the current information of the computer.
To execute the auto run will automatically run all the test programs.
NOTE: Before starting the diagnostics, be sure to follow these steps:

1. Check all cables are connected firmly.
2. Exit any application and close Windows.
3. Enter BIOSAdvancedSystem Configuration
4. Set SATA Controller Mode to “Compatibility” in BIOS.
4. After test, remember to set SATA Controller mode back to “AHCI”.

3.0.1 Test menu
The Test MENU consists of the following functions.
Duo to web camera is USB device for this model, it can not be test by USB T&D file, so
please test it by ISO T&D file.
USB file test menu
ISO file test menu
Please enter the item number to choose and execute the test item.

3.0.2 Executing the Diagnostic Test
To start the Test PROGRAM on CD-ROM, follow these steps:
1. Burn the test program ISO image to an optical media disk.

2. Insert the optical media disk with the test program into optical device.
3. Turn on the power, and choose boot from optical device.
4. System will automatically run the test program and display the test menu.
5. When the test menu displays, please enter the item number to choose and execute the
test item.
Note:
Please make sure to set test PC SATA Controller Mode to “Compatibility” in BIOS and set
SATA Controller Mode to “ACHI” after test.
If it fails in a test item, press “Ctrl+C” and “Y” back to main menu.

3.0.3 Executing the Diagnostic Test
To start the Test PROGRAM on USB boot disk, follow these steps:
1. Please prepare Toshiba PC of Windows Win-7 OS.

2. Please copy the file for creating a USB-Bootable memory to PC.
The filename of four files and one folder to copy is shown below.
a) COMMAND.COM
b) Freedos.bss
c) FreeDOSMake.exe
d) KERNEL.SYS
e) Autoexec.bat
f) Folder (USBMakingFolder)
3. Please format USB-memory in FAT mode before creating USB-Bootable memory.

4. And when you create USB-Bootable memory, please use only one USB-memory.
5. Run “FreeDOSMake.exe”. You can create USB-Bootable memory.
6. Unzip and copy whole test program to USB memory, overwrite all files.

Please check the check box.
And then click START.
7. Turn on the Toshiba PC which need test, and choose boot from USB device.
8. System will automatically run the test program and display the test menu.
9. When the test menu displays, please enter the item number to choose and execute the test
item.
NOTE:
Please make sure to set test PC SATA Controller Mode to “Compatibility” in BIOS.

3.1 Model,BIOS and CPU Test
1. This test displays the two following information.
2. One is a Model and BIOS information display.
3. One is the information display of CPU and CPU test.
4. The following display is displaying of BIOS information.
Note:
The screen will pause 10sec then turn to next step.

3.1.1 CPU Test
Check CPU spec same with your fixture
Check Front side bus speed is real (The speed does match that of BIOS setup)
This chapter shows how to use the Diagnostics to test the functions of the CPU speed, type
and CPU ID code.
3.1.1.1. Diagnostic name: CPU.EXE
Diagnostic Version: 2.10 or later version.
3.1.1. 2.Principle and how to use:
a. The CPU diagnostic consists of the following functions.
The CPU types, internal speed and CPU ID.
Read the CPU type, internal speed and CPU ID information from the related address and
check if the information is the same as the customer order.
b. Please refer to the illustration above to see the CPU information.
c. Type “CPU.exe /?” in the Free Dos prompt and you can see more details in the command
line to help you check related information.

3.2 Check MAC Test
Check MAC address with the label on the motherboard
This chapter shows how to use the Diagnostics to test the MAC address of the Ethernet
controller.
3.2.1. Diagnostic name: pg8168.exe
3.2.2. Principle and how to use:
a. The pg8168 diagnostic consists of the following functions.
MAC Address read and checking function.
Command line:
Pg8168.exe /vmac
Read the MAC address from the Ethernet controller ROM and the MAC will appear on the
screen..
Note:
The batch file is testing the LAN card ID which shows on the screen.

3.3 PAD Test
Press both the Left and Right Buttons three times to see if they work properly.
This chapter shows how to use the Diagnostics to test the pointing device functions.
3.3.1. Diagnostic name: PS2.EXE
a. The PS2 diagnostic tests the following functions.
Right & left button, move function.
Move the cursor and click Left and Right button to ensure the pointing device is working
normally.
Command line: Ps2 –ta –ts –r 3 –l 3 –ae /tp2
-r <n> : At least “n” times to click right button for the right button testing. <n> means 1,2… depend
on user’s setting.
-l <n> : At least “n” times to click left button for the left button testing. <n> means 1,2… depend
on user’s setting.
-t2 : Testing Left and Right button only.

-ae : Auto exit the program after the Left and Right button click time setting have reached the
setting.
/TP2 : PS2 mouse testing, no driver need.
b. Please refer to the illustration above to see the Touchpad test information.
c. Type “PS2.exe /?” in the Free Dos prompt and you can see more details in the command
line to help you check related information

3.4 LCDRGB Test
This subtest displays gradations for following modes. To change the mode, press Enter.
Command: video.exe –i /t 162 99
[Mode 100 640*400 8M]
[Mode 101 640*100 8M]

[Mode 103 800*600 16M]
[Mode 105 1024*768 16M]

This chapter shows how to use the Diagnostics to test the LCD RGB/WB functions.
3.4.1. Diagnostic name: VIDEO.EXE
Diagnostic Version: 2.25.06 or later version.
a. The VIDEO diagnostic tests following functions.
LCD test for R,G,B and BW.
Command line:
video -p -rc /RGB 100
video -p -gc /RGB 101
video -p -bc /RGB 103
video -p -bc /RGB 105
-p: To set a pixel mode to display on the screen.
-rc | -gc | -bc: To set the color display on the screen.
VIDEO /F 117 A514
VIDEO /F 117 0000
VIDEO /F 117 05FE
To set the display mode White, Black and Blue shows on the screen.
b. Please refer to the illustration above to see the VIDEO test information.
c. Type “VIDEO.exe /?” in the Free Dos prompt and you can see more details in the
command line to help you check related information

3.5 Audio Test
Note:
To test the audio device function, you need to plug in the audio test cable.

3.6 Keyboard Test
Press Fn +INS to end the test
NOTE:
Press the Fn + INS to end the test can only work after pressing all keys on the keyboard.
This chapter shows how to use the Diagnostic to test the functions of the keyboard.
Diagnostic name: Keyboard.exe
Command: Keyboard.exe /r trsaeng.map trsaeng.xy trsaeng.cd
a. Please choose the different kind of keyboard language.
b. Display the keyboard on the screen to indicate to the operator checking whether or not
each key is correct.
c. Type each key to finish the program.

3.7 Memory Test
This program will test the memory and shows you the total memory size.
Show the total memory size. Command: mm.exe –t 4 /s
This chapter shows how to use the Diagnostics to test the functions of the memory size,
speed and location.
3.7.1 Diagnostic name: SMBUS.EXE

3.7.2 Principle and how to use:
a. The SMBUS diagnostic consists of the following functions.
Memory sizes, memory speed and memory location.
Command line: a-1. mm -t 4 /s %MSIZE%
“-t 3” defines where the memory size will be tested.
“/s %MSIZE%” set the memory size.
b. Please refer to the illustration above to see the memory information.
c. Type “SMBUS.exe /?” in the Free Dos prompt and you can see more details in the
command line to help you check related information

3.8 Function Test
Please enter “C” to select the function test. Test program will test several function and show
the test result one by one. (Command: functest.exe /T).

3.9 STORE Test [CD/DVD-ROM TEST]
This Program will test if the CD/DVD-ROM works properly in the ODD mode , Please insert
test CD with ASUS.bpm file in it before test, .
This chapter shows how to use the Diagnostics to test the ODD functions.
3.10.1. Diagnostic name: PSATA.EXE
a. The PSATA diagnostic consists of the following functions.
CD/DVD type , CD/DVD F/W.
Command line:
psata -d 3 -rep _ /cm "TSSTcorpCDW/DVD_TS-L462D"
Check the Secondary master IDE device and check if the device name is the same as
“TSSTcorpCDW/DVD_TS-L462D.”
psata -d 3 -rep _ /cf "TO01"
Note:
When test the CD-ROM, the program will close the USB port, so you just can test it in the
ODD mode.

3.10 LID Switch Test
Run the test using the instructions in the image below.
This chapter shows how to use the Diagnostics to test the LID functions.
3.18.1. Diagnostic name: PMC.EXE
Diagnostic Version: 2.05.
a. The diagnostic of PMC detects whether the lid SW works or not.
After active LID function (close the upper cover) the program will read the EC (Embedded
Controller) controller then use the read data to check if the LID switch function is correct.
b. Type “PMC.exe /?” in the Free Dos prompt and you can see more details in the command
line to help you check related information.
Note:
When you test LID-Sw, please use your finger. Then check LCD bright or not.

3.11 SDCARD Test
Duo to the program will close all the USB connectors, it can not be test by USB file, so
please test it by ISO file.

3.11.1. Diagnostic name: RSD.EXE
Diagnostic Version: 1.02.
Diagnostic provided by vendor which is an SD card test program that checks the SD card’s
read, write and protect function.
a. The diagnostic of RSD detects SD card and read /write data.
Copy data into the card and compare with the master file to see if the data matches.
Note:
Duo to the program will close all the USB connectors, it can not be test by USB file, so
please test it by ISO file.

3.12 HDD TEST
There are three items you can choose:
1. HDD Detect:

2.Read HDD:
3.R/W HDD:

Note:
When test the read and write HDD, the password is: hard disk

3.13 Wireless Test
Note:
This test program tests the WIRELESS device ID pass or fail.

3.14 Web camera Test
This program is to check webcamera ID.
Duo to web camera is USB device for this model, it can not be test by USB file, so please
test it by ISO file.
Note:
When test the Web camera, the program will check the device ID, all of the USB ports
will be closed, so you cannot test this one within the USB mode. Please test it in the
ODD mode.

3.15 Speaker Test
This program will test left channel, right channel and two wave files to test speaker function.
Note:
When you test the speaker, you can hear two piece of music, press “Y” to continue

3.16 Read and write DMI Test
This program could read and write below strings from/to DMI block.
1. Manufacture
2. Product Name
3. Version
4. Serial Number
5. Type 11
6. Type 12
7. UUID
DMI information:

Read Type 11:
Read Type 12:
Write Type 11（64 bytes）:

Write Type 12 (64 bytes):
Write UUID:
UUID is built by 20 bytes random code and 12 bytes MAC address.

3.17 FAN Test
Note:
The items will test the fan function, if it’s not among the range of 3500-5500 RPM, it will
show fail.

3.18 VGA Test.
The program will auto run and shows like below, if the VGA card is OK, it will show pass on
the screen.

3.19 Appendix:
NO# Equipment Description Quantity Remarks
1 Test CD 1
2 Audio loopback jig 1
3 SD Card 1

4 Replacement Procedures
Chapter 4
Kommentar [s1]: We are ready for
Replacement Procedures changing the picture to drawing. We will

release the drawing version in April .

Chapter 4 Contents
4.1 General ....................................................................................................................... 4-4
4.2 Battery pack ............................................................................................................. 4-12
4.3 Media card ............................................................................................................... 4-14
4.4 HDD ......................................................................................................................... 4-16
4.5 Memory module ....................................................................................................... 4-20
4.6 Optical Disc Drive module ...................................................................................... 4-23
4.7 Keyboard .................................................................................................................. 4-26
4.8 Top cover ................................................................................................................. 4-29
4.9 Touch pad Board ...................................................................................................... 4-33
4.10 Speaker ..................................................................................................................... 4-36
4.11 Touch pad Button board .......................................................................................... 4-36
4.12 Power Board............................................................................................................. 4-40
4.13 WLAN Board ........................................................................................................... 4-42
4.14 ODD Board .............................................................................................................. 4-44
4.15 Fan............................................................................................................................ 4-44
4.16 Main PCB................................................................................................................. 4-44
4.17 Heat Sink .................................................................................................................. 4-51
4.18 CPU .......................................................................................................................... 4-53
4.19 DC-IN Cable ............................................................................................................ 4-55
4.20 LCD Module ............................................................................................................ 4-56
4.21 LCD unit .................................................................................................................. 4-59
4.22 Camera ..................................................................................................................... 4-65
Kommentar [T2]: Yes。Antenna+LCD
cover has one FRU no

Figures
Figure 4-1 Removing the battery pack .......................................................................... 4-12

Figure 4-2 Removing the Media card .......................................................................... 4-14
Figure 4-3 Removing the HDD cover ........................................................................... 4-16
Figure 4-4 Removing the HDD assembly ..................................................................... 4-17
Figure 4-5 Separating the HDD and HDD Mylar.......................................................... 4-18
Figure 4-6 Removing the memory cover ....................................................................... 4-20
Figure 4-7 Removing the memory Module ................................................................... 4-21
Figure 4-8 Removing the Optical DISC Drive Module ................................................ 4-20
Figure 4-9 Disassembling the Optical DISC Drive Module.......................................... 4-24
Figure 4-10 Removing the keyboard cover ..................................................................... 4-26
Figure 4-11 Removing the screws securing keyboard plate ............................................ 4-27
Figure 4-12 Lifting the Keyboard plate ........................................................................... 4-27
Figure 4-13 Removing the screws on bottom case .......................................................... 4-29
Figure 4-14 Removing the screws and disconnecting the cable on the top case ............. 4-30
Figure 4-15 Removing Top cover.................................................................................... 4-31
Figure 4-16 Removing Touch pad FPC ........................................................................... 4-33
Figure 4-17 Removing the touch pad board .................................................................... 4-33
Figure 4-18 Removing the screws that fixing the speakers ............................................. 4-35
Figure 4-19 Removing the touch pad button Board ........................................................ 4-37
Figure 4-20 Removing the power board .......................................................................... 4-39
Figure 4-21 Removing the WLAN board ....................................................................... 4-41

Figure 4-22 Removing the ODD Board .......................................................................... 4-43
Figure 4-23 Removing the fan module ........................................................................... 4-45
Figure 4-24 Disconnecting the cables from main PCB and removing the screws.......... 4-48
Figure 4-25 Removing the main PCB ............................................................................. 4-48
Figure 4-26 Removing the Heat Sink ............................................................................. 4-50
Figure 4-27 Applying new thermal pad .......................................................................... 4-51
Figure 4-28 Unlocking the CPU ..................................................................................... 4-52
Figure 4-29 Installing the CPU ....................................................................................... 4-53
Figure 4-30 Removing the DC-IN cable ......................................................................... 4-54

Figure 4-31 Removing the Screws and tape.. ................................................................. 4-55

Figure 4-32 Removing the LCD Module ........................................................................ 4-56
Figure 4-33 Removing the LCD Mask ........................................................................... 4-58
Figure 4-34 Removing the LCD Unit ............................................................................. 4-59
Figure 4-35 Removing the LCD supports ....................................................................... 4-60
Figure 4-36 Removing the coaxial cables ....................................................................... 4-60
Figure 4-37 Disconnecting the connector and Removing the Camera ........................... 4-62
4.1 General

This section explains how to disassemble the computer and replace Field Replaceable Units
(FRUs). It may not be necessary to remove all the FRUs in order to replace one. The chart
below is a guide to which FRUs need to be removed in order to remove others. Always start
by removing the battery pack, next, optional items such as the optional Express card and
optional Media card, then follow the line on the chart to determine which FRU you must
remove first in order to repair the one you think is causing the computer to operate
improperly. Refer to the example at the bottom of the page.
How to see the chart:

This chart shows
which unit(s) you need
to remove in advance
when you replace one
unit.
Example:
When you want to
replace the Function
Board, you need to
remove units in the
hatched boxes above
the box in which the
function Board is
located

Safety Precautions
Before you begin disassembly, read the following safety precautions and observe them
carefully as you work.
DANGER: 1) Always use the genuine battery that is authorized by Toshiba or

compatible with the unit. Since other battery packs have different
specifications, they may be incompatible with the unit, and may burst or
explode.
Never heat or disassemble the battery pack, as that could cause leakage
of alkaline solution. Never throw the battery pack into a fire, as that
could cause the battery pack to explode.
2) The power supply, FL inverter and other components carry high
voltages. If you need to turn on the power of a partially disassembled
computer to check its operation, be very careful not to touch connectors
or components, in order to avoid the risk of electric shock.
Also, do not disassemble individual components in first-level
maintenance.
WARNING: 1) Turn off the power and disconnect the AC adapter from the power
source, to avoid exposure to electric shock.
2) Batteries in the computer retain an electrical charge, so there is danger
of electrical shock even when the computer is disconnected from an AC
power source. Remove any metal jewelry or accessories such as
necklaces, bracelets or rings, in order to reduce the risk of electric
shock. Never work with wet or damp hands.
3) Be careful of edges and corners as these may cut.
CAUTION: 1) When you change a component, be sure the replacement component

meets the required specifications. Never use foreign parts, to avoid any
risk of damage to the computer.
2) To avoid any risk of short-circuit, fire or other internal damage, never
allow any metal objects such as screws or paper clips to fall into the
unit. Be sure to replace screws with the same size as those removed.
Make sure all screws are securely fastened. Loose screws can cause
short circuits, resulting in heat, smoke or fire.
3) Before lifting out a FRU or other component, make sure all cables to the
component have been disconnected, in order to reduce the risk of
accidental electric shock.
4) If you use AC power, be sure to use the cable that came with the
computer or one recommended by Toshiba.
5) Make sure that all replacement components meet the specifications for
the computer and that all cables and connectors are securely fastened, in
order to avoid the risk of electric shock.
6) Some parts inside the computer, such as the CPU and cooling module,
become very hot during operation. Conduct repair work after they have
cooled. Be careful around the CPU and cooling module to avoid burns.

Before You Begin
Look over the procedures in this section before you begin disassembling the computer.
Familiarize yourself with the disassembly and reassembly steps. Begin each procedure by
removing the AC adapter and the battery pack as instructed in this section:
1. Do not disassemble the computer unless it is operating abnormally.
2. Use only the correct and approved tools.
3. Make sure the working environment is free from the following elements whether you
are using or storing the computer.
 Dust and contaminates

 Static electricity
 Extreme heat, cold and humidity
4. Make sure the FRU you are replacing is causing the abnormal operation by
performing the necessary diagnostics tests described in this manual.
5. Do not perform any operations that are not necessary and use only the described
procedures for disassembling and installing FRUs in the computer.
6. After removing parts from the computer, place them in a safe place away from the
computer so they will not be damaged and will not interfere with your work.
7. You will remove and replace many screws when you disassemble the computer.
When you remove screws, make sure they are placed in a safe place and identified
with the correct parts.
8. When assembling the computer make sure you use the correct screws to secure the
various pieces in place. Screw sizes are listed in their corresponding figures.
9. The computer contains many sharp edges and corners, so be careful not to injure
yourself.
10. After you have replaced a FRU, make sure the computer is functioning properly by
performing the appropriate test on the FRU you have fixed or replaced.

Disassembly Procedures
The computer has three basic types of cable connectors:
 Pressure Plate Connectors

 Coaxial Cable Connectors
 Normal Pin Connectors
To disconnect a Pressure Plate connector, lift up the tabs on either side of the connector’s
plastic pressure plate and slide the cable out of the connector. To connect the cable to a
Pressure Plate connector, make sure the pressure plate is fully lifted and slide the cable into
the connector. Secure the cable in place by pushing the sides of the pressure plate down so
the plate is flush with the sides of the connector. Gently pull on the cable to make sure the
cable is secure. If you pull out the connector, connect it again making sure the connector’s
pressure plate is fully lifted when you insert the cable.
Coaxial cables should be disconnected with an antenna coaxial disconnector.
Standard pin connectors are used with all other cables. These connectors can be connected
and disconnected by simply pulling them apart or pushing them together.
Assembly Procedures
After you have disassembled the computer and fixed or repaired the problem that was
causing the computer to operate abnormally, you will need to reassemble the computer.
Install all the removed FRUs following the steps described in the corresponding sections in
this chapter.
While assembling the computer, remember the following general points:
 Take your time, making sure you follow the instructions closely. Most problems
arise when you get in a hurry assembling the computer.
 Make sure all cables and connectors are securely fastened.
 Before securing the FRU or other parts, make sure that screws or the FRU will
not pinch any cables.
 Check that all latches are closed securely in place.
 Make sure all the correct screws are used to secure all FRUs. Using the wrong
screw can either damage the threads on the screw or the head of the screw and
may prevent proper seating of an FRU.
After installing a FRU in the computer, confirm that the FRU and the computer are
functioning properly.

Tools and Equipment
The use of Electrostatic Discharge (ESD) equipment is very important for your safety and the
safety of those around you. Proper use of these devices will increase the success rate of your
repairs and lower the cost for damaged or destroyed parts. The following equipment is
necessary to disassemble and reassemble the computer:
 One M2 point size 0 Phillips screwdriver

 One M2.5/M3 point size 1 Phillips screwdriver
 One screwdriver for stud screw
 One 4 mm flat-blade screwdriver
 Tweezers, to lift out screws that you cannot grasp with your fingers
 ESD mats for the floor and the table you are working on
 An ESD wrist strap or heel grounder
 Anti-static carpeting or flooring
 Air ionizers in highly static sensitive areas
 Plastic card the size of a credit card
 Antenna coaxial cable disconnector

Screw Tightening Torque
When you fasten screws, be sure to follow the torque list below.
CAUTION: Overtightening can damage components and screws; undertightening can

result in electrical shorts or other damage if screws or components come
loose.
NOTE: Toshiba recommends that you use an electric screwdriver for quick and easy
operations.
 M2 0.167 N·m (1.7 kgf·cm)

 M2.5 0.294 N·m (3.0 kgf·cm)
 M3 0.549 N·m (5.6 kgf·cm)
NOTE: The computer contains several flathead screws. These screws have less contact
area with the screwdriver, so be careful to press firmly enough to prevent the
screwdriver from slipping out and damaging the screw head.

Color of Screw Shaft
To avoid mistakes on the screw length, screw shafts are colored as follows:
 Even number length screw: sliver
 Odd number length screw: black
 Special length screw: sliver (Screws whose lengths are indicated to

one or more decimal places such as 2.5 mm or 2.8 mm.)
Marking of Screws on the Computer Body
To make maintenance of the computer easier, markings of the kinds of the screws including
the types and lengths of the screws are indicated on the computer body.
Kind of screws Symbol
 BIND screw B
 FLAT HEAD screw F
 SUPER THIN HEAD screw S
 TAPPING screw T
 Other screws U
(Unique screws, STUD, etc.)
Examples:
 6 mm BIND screw B6
 12 mm BIND screw B12
 4 mm FLAT HEAD screw F5

(Indicates the screwed length in round number regardless the length of the stud.)

4.2 Battery pack
Removing the Battery pack
To remove the battery pack, follow the steps below and refer to Figure 4-1.
CAUTION: When handling battery packs, be careful not to short-circuit the terminals.
Also do not drop, hit or apply impact, do not scratch, break, twist or bend
the battery pack.
1. Turn off the power of the computer.
2. Disconnect the AC adapter and other external devices from the computer.
3. Turn the computer face down.
4. Release the battery lock. Pull out the battery pack while sliding the battery latch
as shown in the following figure.
NOTE: For environmental reasons, do not throw away a spent battery pack.
1 2
Figure 4-1 Removing the battery pack

Installing the Battery pack
To install the battery pack, follow the steps below and refer to Figure 4-1.
CAUTION: The battery pack is a lithium ion battery, which can explode if not properly
replaced, used, handled or disposed of. For environmental reasons, collect
the spent battery packs. Use only batteries recommended by Toshiba for
replacements.
NOTE: Check the battery’s terminals visually. If they are dirty, wipe them clean with a
dry cloth.
1. Turn off the power of the computer.
2. Push the battery pack into the battery slot. Make sure the battery pack is installed
securely.
3. Slide the battery lock into the lock position.

4.3 Media card
Removing the Media card
To remove the Media card, follow the steps below and refer to Figure 4-2.
CAUTION: Before you remove the Media card, refer to the card’s documentation and to
your operating system documentation for proper procedures and
precautions.
1. Grasp the Media card and pull it out.
Figure 4-2 Removing the Media card

Installing the Media card
To install the Media card, follow the steps below and refer to Figure 4-2.
1. Insert the Media card in the Media card slot.

2. Push it carefully to ensure a firm connection.

4.4 HDD
CAUTION: When handling the HDD, do not press the top surface as shown by the arrow.
Hold it by the sides.
Removing the HDD
To remove the HDD, follow the steps below and refer to Figure 4-3 to 4-4.
1. Turn the computer upside down.
2. Loosen the screw (with an e-ring) and remove the HDD cover.
2
1
Figure 4-3 Removing the HDD cover

3. Pull the tab of the HDD assembly to remove it from the connector of the HDD
cable. Be careful not to damage the connector.
Figure 4-4 Removing the HDD assembly
NOTE: The following steps describe how to disassemble the HDD assembly, however, do
not disassemble if the HDD is working properly.
4. Place the HDD assembly on a flat surface, and remove the following screws.
 M34L FLAT HEAD screw 4
5. Separate the HDD and HDD Mylar.

CAUTION: Do not apply pressure to the top or bottom of the HDD.
Figure 4-5 Separating the HDD and HDD Mylar

Installing the HDD
To install the HDD, follow the steps below and refer to Figure 4-3 to 4-5.
CAUTION: Do not hold the HDD by its top and bottom flat surfaces. It may damage the
HDD.
1. Seat the HDD in the HDD Mylar and secure the following screws.
2. Put the HDD into its slot and connect the HDD to the connector.
CAUTION: Do not apply pressure to the center of the HDD pack. It may damage the
HDD pack. Hold the HDD pack by its corners.
3. Set the HDD cover and secure it with the screw (with an e-ring).

4.5 Memory module
Removing the Memory module
To remove the memory module, make sure the computer is in boot mode and powered off,
follow the steps below and refer to Figures 4-6 to 4-7.
1. Loosen the screw (with an e-ring) and remove the Memory cover.
Figure 4-6 Removing the Memory cover

2. Press two latches outward and remove the memory module.
Slot A
1 2
(the First one)
1 2
3
(the second one)
Figure 4-7 Removing the memory module

Installing the Memory module
To install the memory module, make sure that the computer is in boot mode and powered off,
follow the steps below and refer to Figures 4-6 to 4-7.
CAUTION: When installing only one memory module, be sure to insert it into slot A.
Otherwise, the computer or the memory may not work properly.
Do not touch the connectors on the memory module or on the computer.
Dust and stains on the connectors may cause memory access problems.
1. Insert the memory module into the connector slantwise and press it to connect
firmly.
CAUTION: The power must be turned off when you insert a memory module. Inserting a
memory module with the power on might damage the module or the
computer itself.
Never press hard or bend the memory module.
2. Seat the Memory cover and secure it with the screw (with an e-ring).
3. When the power is turned on, the computer automatically checks the memory size.
Confirm that the new memory is detected correctly.
4. If the memory is not detected, check that it is connected correctly.

4.6 Optical Disc Drive module
Removing the Optical Disc Drive module
To remove the Optical Disc Drive module, follow the steps below and refer to Figures 4-8
and 4-9.
CAUTION: The Optical Disc Drive module can become hot with use. Be careful when
removing the module.
1. Remove the following screw securing the latch of the Optical Disc Drive.
2. While pulling the module towards the direction of the arrow in the figure below,
remove the Optical Disc Drive module.
2 1
Figure 4-8 Removing the Optical Disc Drive module
3. Remove the following screws securing the ODD bracket.

 M22.5L FLAT HEAD screw 2
Kommentar [T3]: Yes, ODD and the bracket

are separated parts. So the method is mentioned.
Figure 4-9 Disassembling the Optical Disc Drive module

Installing the Optical Disc Drive module
To install the Optical Disc Drive module, follow the steps below and refer to Figures 4-8 and
4-9.
1. Set the ODD bracket and secure it with the following screws.
2. Insert the Optical Disc Drive module firmly into the computer to connect it to the
connector on the main board.
3. Secure one screw as follows. (The Optical Disc Drive is latched.)

4.7 Keyboard
Removing the Keyboard
To remove the keyboard, follow the steps below and refer to Figures 4-10 to 4-12.
1. Turn the computer over and open the display and remove the keyboard cover.
Figure 4-10 Removing the keyboard cover

2. Remove the following screws securing the keyboard plate on the Top case.
Figure 4-11 Removing the screws securing keyboard plate
3. Lift the keyboard plate upward a little and turn it facedown on the palm rest.
Disconnect the keyboard flexible cable on the main board, and then remove the
keyboard.
Figure 4-12 Lifting the keyboard plate

Installing the Keyboard
To install the keyboard, follow the steps below and refer to Figures 4-10 to 4-12.
1. Place the keyboard facedown on the top cover.
2. Connect the keyboard flexible cable on the main board.
3. Turn the keyboard face up and set it in place.
4. Secure the keyboard with four screws on the top case.
5. Make sure that there is no gap between the keyboard and the edge of the top cover.
6. Place the keyboard cover around on the top case

4.8 Top cover
Removing the Top cover
To remove the Top cover, follow the steps below and refer to Figures 4-13 to 4-15.
1. Remove the following screws securing the bottom case.

 M2.55L FLAT HEAD screw 3
M2 5L x12
M2.55L x3
M22.5L x2
Figure 4-13 Removing the screws on the bottom case

2. Turn the bottom case face up and disconnect the Touch pad FPC, Speaker cable,
from the main board.
3. Remove the following screws securing the Top cover.
Kommentar [s4]: I have modified it .
Figure 4-14 Removing the screws and disconnecting the cable on the top case

4. Separate the Top cover from the bottom case.

NOTE: remove the top cover according to the direction of the arrow.
2
1
2 3
Figure 4-15 Removing Top cover

Installing the Top cover
To install the top case, follow the steps below and refer to Figures 4-13 to 4-15.
1. Install the Top cover on the bottom case.
2. Secure the following screws on the Top cover.
3. Connect the Touch pad FPC and Speaker cable with connector on the main PCB, and
turn the bottom case face down.
4. Secure the following screws on the bottom case.


4.9 Touch pad Board
Removing the Touch pad Board
To remove the touch pad Board, follow the steps below and refer to Figures 4-16 and 4-17.
1. Disconnect the Touch pad board FPC and remove one screw that fixing the Touch
pad bracket, then remove the bracket
M25L FLATHEAD screw 1
Figure 4-16 Removing touch pad FPC and the screw
2. Push the three ribs towards the direction of the arrow, then pull the board out of the
slot carefully due to it is pasted on the TOP case.
Kommentar [s5]: Describe how to

remove.

3. Remove the touch pad board from the Top cover. Kommentar [T6]: Yes, it is fixed on TOP
CASE
Figure 4-17 Removing the touch pad Touch pad board

Installing the Touch pad board
To install the touch pad button, follow the steps below and refer to Figures 4-16 and 4-17.
1. Install the touch pad board to the slot and secure it with 1 screw.
 M25L FLATHEAD screw 1
2. Connect the FPC cable that connecting the touch pad board.

4.10 Speaker
Removing the Speaker
To remove the speaker, follow the steps below and refer to Figure 4-18.
1. Tear four piece of tape on the TOP case Kommentar [s7]: add yellow tape
information
2. Remove the following screws securing the two speakers.
3. Remove the speaker from the TOP case.
Figure 4-18 Removing the screws that fixing the speakers

Installing the Speaker
To install the speaker, follow the steps below and refer to Figure 4-18.
1. Install the two speakers.
2. Secure the following screws on two speakers.
3. Paste four piece of tape on the TOP case

4.11 Touch pad Button board
Removing the Touch pad button board
To remove the touch pad button board, follow the steps below and refer to Figure 4-19.
1. Disconnect the cable and remove the screws as the following which fix the Touch
pad button board, and then take the touch pad button board out of the top case.
Push this hooking to

the right gently.
Then pull the button

board out.
Figure 4-19 Removing the touch pad button Board

Installing the Touch pad button board
To install the touch pad button board, follow the steps below and refer to Figure 4-19.
1. Install the Touch pad button board on the top case and secure the screws as the
following, and then connect the cable.

4.12 Power Board
Removing the Power Board
To remove the Power Board, follow the steps below and refer to Figures 4-20.
1. Take the power board out of the bottom case.
Push the rib on left

side down, and push
on edge of the
power board to left
at the same time.
Figure 4-20 Removing the Power board

Installing the Power Board
To install the Power Board, follow the steps below and refer to Figures 4-20.
1. Place the Power Board on the bottom case and push it to right gently.

4.13 WLAN Board
Removing the WLAN Board
To remove the WLAN Board, follow the steps below and refer to Figures 4-21.
1. Disconnect the Connector.
2. Remove the screw as the following, and take the WLAN board out of the system.
Figure 4-21 Removing the WLAN board

Installing the WLAN Board
To install the WLAN Board, follow the steps below and refer to Figures 4-21.
1. Install the WLAN board on the bottom case, secure the screw as the following.
2. Connect the connector.

4.14 ODD Board
Removing the ODD Board
To remove the ODD Board, follow the steps below and refer to Figure 4-22.
1. Disconnect the ODD cable.
2. Remove the following screws securing the ODD Board.
 M25L FLAT HEAD screw 1 Kommentar [T8]: Only use one screw in red
circle, other screws needn’t remove
3. Remove the ODD Board from the slot.
Figure4-22 Removing the ODD Board

Installing the ODD Board
To install the ODD Board, follow the steps below and refer to Figure 4-22.
1. Install the ODD Board to the slot.
2. Secure the ODD Board with the following screws.
3. Connect the ODD cable.

4.15 Fan
Removing the Fan
To remove the fan, follow the steps below and refer to Figure 4-23.
1. Remove the following screws securing the fan and disconnect the fan cable that
connecting the fan with motherboard.
2. Remove the fan from the slot.
Figure4-23 Removing the Fan Module

Installing the Fan
To install the fan, follow the steps below and refer to Figure 4-23
1. Install the fan.
2. Secure the fan with the following screws and connect the cable that connecting the
fan cable with motherboard.

4.16 Main PCB
Removing the Main PCB
To remove the Main PCB, follow the steps below and refer to Figures 4-24 and 4-25.
1. Disconnect the FAN cable, DC-IN Port cable, and Coaxial Cable from the main
PCB, remove the screws as the following, and then take the motherboard out of the
system.
Figure4-24 Disconnecting the Cables from main PCB and removing the screws

Figure 4-25 Removing the main PCB from the bottom case

Installing the Main PCB
To install the Main PCB, follow the steps below and refer to Figures 4-24 and 4-25.
1. Install the main PCB on the bottom case, and secure the main PCB to the bottom case
using the following screws.
2. Connect the FAN cable, DC-IN Port cable and Coaxial Cable to the main PCB.

4.17 Heat Sink
Removing the heat sink
To remove the heat sink, follow the steps below and refer to Figure 4-26.
1. Remove the following screws securing the heat sink by order.
2. Take the heat sink from the slot.
Figure4-26 Removing the Heat Sink
CAUTION: Remove the screws in the order of mark “6”,”5”,“4”,“3”, “2” and “1”
on the CPU holder.

Installing the Heat Sink
To install the Heat Sink, follow the steps below and refer to Figure 4-26 and 4-27.
1. Apply new grease on the heat sink as shown in the following figure. Stick the grease
on heat sink follows the mark. (Be sure to clean off all old grease before applying
new grease).
CAUTION: When installing the CPU, apply new grease on the top of the CPU chip.
When installing the fin, make sure the bottom of the fin covers the top of the
CPU.
Kommentar [T9]: Due to the heat sink

include the grease, so we haven’t FRU NO for
grease, it is not service parts.
Figure 4-27 Applying new grease
2. Install the CPU heat sink
3. Secure the CPU heat sink with the following screws in the numbered order as shown
on the holder.
M23L FLAT HEAD screw 6

4.18 CPU
Removing the CPU
To remove the CPU, follow the steps below and refer to Figures 4-28.
CAUTION: 1) The CPU can become very hot during operation. Be sure to let it cool
before starting repair work.
2) When you remove the CPU, wipe the grease off of the top of the CPU.
Apply new grease before installing.
CAUTION: When removing the heat sink, be careful not to damage the CPU under the
fin.
Thoroughly clean the grease from the thermal module.
1. Unlock the CPU by turning the cam counterclockwise on the CPU socket 180
degrees using a flat-blade screwdriver.
Figure 4-28 Unlocking the CPU
2. Remove the CPU.
CAUTION: When removing the CPU, lift it straight up. Otherwise, pins on the CPU may
be damaged.

Installing the CPU
To install the CPU, follow the steps below and refer to Figures 4-28 to 4-29.
1. Make sure the cam is in the open position.
2. Seat the CPU in the CPU socket. Make sure the direction and position of CPU is correct
to avoid damaging pins on the CPU.
CAUTION: Place the CPU as shown below. (Pay attention to the position of the triangle
mark on the CPU.)
3. Secure the CPU by turning the cam on the CPU socket 180 degrees clockwise with a
flat-blade screwdriver (in the order shown in the figure below).
Figure 4-29 Installing the CPU

4.19 DC-IN Cable
Removing the DC-IN cable
To remove the DC-IN cable, follow the steps below and refer to Figure 4-30.
1. Remove the DC-IN cable from the bottom case.
Figure 4-30 Removing the DC-IN cable
Installing the DC-IN cable
To install the DC-IN cable, follow the steps below and refer to Figure 4-30.
1. Install the DC-IN cable on the bottom case.

4.20 LCD Module
Removing the LCD Module
To remove the LCD Module, follow the steps below and refer to Figure 4-31 to 4-32.
1. Remove two pieces of tape securing the Wireless LAN Cable and Coaxial Cable and
pull the cables out of the cable guide.
2. Remove the following screws securing the LCD Module.
Kommentar [s10]: Guide =cable routing

Kommentar [s11]: Add yellow Tape

information
Figure 4-31 Removing the Screws and tape
3. Remove the LCD module out of the system.
Figure 4-32 Removing the LCD Module

Installing the LCD Module
To install the LCD Module, follow the steps below and refer to Figure 4-31 to 4-32.
1. Install the LCD Module.
2. Secure the following screws on the LCD Module.
3. Paste two pieces of tape to fix the Wireless LAN cable and Coaxial cable and arrange
the cables along the cable routing. Kommentar [T12]: Guides means cable
routing
Kommentar [s13R12]: Add the drawing in
previous page.

4.21 LCD unit
Removing the LCD unit
To remove the LCD unit, follow the steps below and refer to Figures 4-33 to 4-36.
1. Remove six screw cover on the LCD bezel.
2. Remove the following screws securing the LCD bezel.
 M2.55L (K) screw 6
3. Remove the LCD bezel as arrow shown while releasing the latches.
Kommentar [s14]: Show screw

information

Figure 4-33 Removing the LCD bezel
4. Disconnect the camera cable
5. Remove the following screws securing the LCD unit on LCD back cover.

6. Remove the LCD unit from LCD back cover, and place the LCD back cover
facedown on a protective surface.

Kommentar [T15]: Show the LCD

routing
Figure 4-34 Removing the LCD Unit

NOTE: 1) Be careful not to apply pressure to the ICs along the edge of LCD unit. The
ICs are easily damaged.
2) For environmental reasons, do not throw away a malfunctioning LCD unit (or
FL). Please follow local ordinances or regulations for its disposal.
7. Remove the following screws securing the LCD supports and then remove them.
Figure 4-35 Removing the LCD supports

8. Disconnect coaxial cable from the connector and remove the cable.
Figure 4-36 Removing the coaxial cable

Installing the LCD unit
To install the LCD unit, follow the steps below and refer to Figures 4-33 to 4-36.
1. Connect the LCD cable to the LCD unit.
2. Secure one piece of tape on LCD cable connector.
3. Seat two LCD supports on the LCD and secure them with the following screws.
CAUTION: When installing the LCD support, do not mistake the left for the right and
vice versa. “L” for the left, “R” for the right and “UP” for the up of the
bracket are marked on the bracket.
4. Seat the LCD unit on the display cover.
5. Secure the following screws to attach the LCD unit.
6. Connect the camera cable.
7. Seat the LCD mask pressing firmly all around to secure the latches.
8. Secure the LCD mask with the following screws.
 M2.55L (K) screw 6

4.22 Camera
Removing the Camera
To remove the camera, follow the steps below and refer to Figures 4-37.
1. Disconnect the cable and take the camera out of the LCD back cover.
Figure 4-37 Disconnecting the connector and Removing the Camera
Installing the Camera
To install the camera, follow the steps below and refer to Figures 4-37.
1. Install the Camera on the LCD back cover.
2. Connect the cable.

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1 Hardware Overview

SatelliteL770/L775/L770D/L775D Maintenance Manual [CONFIDENTIAL] 1-1

1.1 Features ...................................................................................................................... 1-4

1-2 [CONFIDENTIAL] SatelliteL770/L775/L770D/L775DMaintenance Manual

Figure 1-1 The front of the computer ................................................................................... 1-8

Table 1-1 2.5-inch HDD specifications (1/1) .................................................................... 1-15

SatelliteL770/L775/L770D/L775D Maintenance Manual [CONFIDENTIAL] 1-3

 GPU (Graphics Processing Unit)

1-4 [CONFIDENTIAL] SatelliteL770/L775/L770D/L775DMaintenance Manual

 Universal Serial Bus (USB2.0)

 External monitor (RGB) port

SatelliteL770/L775/L770D/L775D Maintenance Manual [CONFIDENTIAL] 1-5

 Media Card slot

 Internal LAN (BTO)

 Wireless LAN or Wireless LAN with Bluetooth Module combo

1-6 [CONFIDENTIAL] SatelliteL770/L775/L770D/L775DMaintenance Manual

 Webcam Module (BTO)

 Headphone / S/PDIF Jack

SatelliteL770/L775/L770D/L775D Maintenance Manual [CONFIDENTIAL] 1-7

The front of the computer is shown in figure 1-1.

Figure 1-1 The front of the computer

1-8 [CONFIDENTIAL] SatelliteL770/L775/L770D/L775DMaintenance Manual

The system unit configuration is shown in figure 1-2.

CON3401 CON6603 CON3102

Main Board CON5101 HDD

Media Card CON4001

DIMM0 DIMM1 Speaker FAN

Figure 1-2 System unit configuration

SatelliteL770/L775/L770D/L775D Maintenance Manual [CONFIDENTIAL] 1-9

1.2 System Unit Block Diagram

Figure 1-3 System unit block diagram

1-10 [CONFIDENTIAL] SatelliteL770/L775/L770D/L775DMaintenance Manual

The system unit is composed of the following major components:

 AMD Turion™ II Dual-Core Mobile Processor, AMD Athlon™ II Dual-Core

 638-pin Micro FCPGA package

 16M bit SPI serial flash

SatelliteL770/L775/L770D/L775D Maintenance Manual [CONFIDENTIAL] 1-11

– 1.5 volt operation

 AMD RS880M (North Bridge)

 One AMD RS880M is used

 AMD SB820M (South Bridge)

 One AMD SB820M is used

1-12 [CONFIDENTIAL] SatelliteL770/L775/L770D/L775DMaintenance Manual

 Card Reader Controller

 One Realtek RTS5138-GR is used

SatelliteL770/L775/L770D/L775D Maintenance Manual [CONFIDENTIAL] 1-13

 Volume control: Digital control

 EC/KBC (Embedded Controller/Keyboard Controller)

 One NPCE795 chip functions as both EC and KBC.

 One AMD SB820M embedded clock generator is used.

 Realtek RTL8105E is used

 This controller has the following functions:

 Wireless LAN or Wireless LAN with Bluetooth Module combo

 One PCI-E or PCI-E with Bluetooth MiniCard is used

 Support 802.11 a/b/g/n or 802.11 a/b/g or 802.11 b/g/n and BT V3.0+HS *3

1-14 [CONFIDENTIAL] SatelliteL770/L775/L770D/L775DMaintenance Manual

1.3.1 2.5-inch Hard Disk Drive

Figure 1-4 2.5-inch HDD