Zabbar
Zabbar
Work Experience:
I have 9 Years of Work Experience in IT Desktop Support (SystemEngineering, Support
Configuration and Troubleshooting).
Sound knowledge in TCP/IP, LAN, IT Security, Server, Internet, intranet, and wireless
Devices), Access Point, CCTV (IP), Biometric, Microsoft Office 365, and Access Point(Unifi).
Perform on-site and remote technical support to clients.
Maintain server security and integrity.
Providing share folders, printer & scanner Access to the end users.
Manage all the IT Equipment’s & make monthly report.
Install and Configure Biometric Machine in sites for attendance machines sites for time
attendance.
Proven skills in troubleshooting network& desktop issues.
Technical skills:
IP Networking (LAN, IT Security, Server, Internet, intranet, and wireless Devices), Access Point,
PABX, CCTV (IP), Biometric, Microsoft Office 365, and ELV System Integrations.
Knowledge about DHCP, DNS, Active Directory and SSL VPN.
ESET Endpoint Antivirus
Microsoft office 365, Outlook configuration & Backup
Manage and maintaining Panasonic PABX and Printers (HP laser jet, Minolta & Canon IR Adv)
Remote Desktop Tools–, Anydesk, Team- view
Work Experience:
Organization : Silver Line Gate Group, Dubai
Role : IT Desktop Support
Period : Dec 2021 - Till Now.
Organization : Ahboon Civil Engg and Building Contractors Pte Ltd, Singapore
Role : IT Desktop Support
Period : Jan 2016 – Nov 2021.
International Certifications:
Responsibility
Installation, Configuration, Operation and troubleshooting LAN, IT Security, Servers, Internet,
Intranet, and Wireless Devices, VALNs and Switched Network, Access Point(Unifi), PABX, CCTV(IP),
and Biometric.
Install computer software and hardware on desktops to keep current versions.
Managing Printers and Scanners (Local & Network) troubleshoot end user issues.
Providing Email, Access control & Accessories, maintaining current inventory Assets.
Create, Manage and Maintain (Group Of Companies) in ERP (Item Creation, User Rights, Payroll,
Attendance, City, etc..)
Responsible for maintaining, managing, and troubleshooting systems integral to network
functionality.
Installation, Configuration, Operation, and troubleshooting Server (Windows 2019, Windows
2016, Windows, 2012), File Servers, Application Server (ERP), etc.
Monitor, troubleshoot, and escalate production problems as per operations processes, affecting
the network infrastructure that includes Routers, Switches, and Firewalls
Utilized problem solving and troubleshooting abilities to resolve any major issues.
Trouble shooting Laptops, Desktops & Servers.
Network Cable Dressing and Desktop Support.
Installing Active Directory and Creating Users, Assigned Group Policy Management for
organization unit.
Supported and Maintained Server backups.
Local and Network printer configure & maintenance.
Creating user accounts & providing privileges.
Secure Data Sharing by user level permission and other peripherals sharing. Physical network
maintenance & upgrades.
Providing L1 support for servers & network issues.
Technical Qualification:
Singapore Driving License
UAE Driving License (Light Vehicle)
Advanced Networking Using Cisco Routers (NSIC, Chennai, India)
Personal Details:
Father’s Name : Mohamed Arif.C
Date of Birth : 25-08-1988
Passport No : R3773243
Validity Until : 06-09-2027
Languages Known : English, Tamil, and Hindi.