Livingston Kennedy S

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A STUDY ON GRIEVANCE REDRESSAL PROCEDURE WITH

SPECIAL REFERENCE TO CHENNAI PETROLEUM


CORPORATION LIMITED, CHENNAI

The Summer Internship Training Report submitted to the


BHARATHIDASAN UNIVERSITY, TIRUCHIRAPPALLI,
in partial fulfillment of the requirements for the award of the
degree of

MASTER OF BUSINESS ADMINISTRATION

Submitted by
Livingston Kennedy S,
(Reg. No. 22290112)

Under the guidance of


Prof. R.Shanmuga Sundari,
Assistant Professor, Adaikalamatha Institute of Management

ADAIKALAMATHA INSTITUTE OF MANAGEMENT


ADAIKALAMATHA COLLEGE,
VALLAM, THANJAVUR - 613 403.

MAY 2023
ADAIKALAMATHA INSTITUTE OF MANAGEMENT
ADAIKALAMATHA COLLEGE
Arun Nagar, Vallam, Thanjavur. 613403.
Fax: 04362-266265
Phone: 043632-266265 /266201

Prof. R.Shanmuga Sundari Date: -05-2023


Assistant Professor, Adaikalamatha Institute of Management

CERTIFICATE

This is to certify that the Summer Internship Training report entitled “A


STUDY ON GRIEVANCE REDRESSAL PROCEDURE WITH SPECIAL
REFERENCE TO CHENNAI PETROLEUM CORPORATION
LIMITED, CHENNAI” is the bonafide research work done and submitted by
Livingston Kennedy S (Reg. No. 22290112) under my guidance in partial
fulfillment of the requirements for the award of the degree of MASTER OF
BUSINESS ADMINISTRATION and the Summer Internship Training report
has not previously formed the basis for the award of any other degree.

Signature of the Guide Signature of the Director

Signature of the External Examiner


Livingston Kennedy S,
(Reg.No. 22290112)
Adaikalamatha Institute of Management,
Adaikalamatha College,
Vallam, Thanjavur-613 403.

DECLARATION

I hereby declare that the Summer Internship Training report entitled “A


STUDY ON GRIEVANCE REDRESSAL PROCEDURE WITH SPECIAL
REFERENCE TO CHENNAI PETROLEUM CORPORATION
LIMITED, CHENNAI” submitted for the award of the degree of MASTER
OF BUSINESS ADMINISTRATION is my original research work and the
Summer Internship Training report has not formed the basis for the award of
any other degree.

Place : Vallam, Thanjavur. Signature of the Student

Date : -05-2023

(Livingston Kennedy S)
ACKNOWLEDGEMENT

I am deeply indebted to Dr. A. Arunachalam, M.A., M.L., MBA., Ph.D.,


Chairman of Adaikalamatha Group of Institutions, Vallam, Thanjavur, for having
given me an opportunity to undergo M.B.A. Course in this Institution.

I express my sincere and deep sense of gratitude to Mr. S. Arockiaraj, M.Sc.,


M.Phil., M.Ed., (Ph.D), Dean, Adaikalamatha College, Vallam, Thanjavur, for having
promoted strict discipline and hard work during the period of my study in this college.

I wish to express my profound thanks to Dr. N. Sumathi, B.E., MBA., M.Phil.,


Ph.D., Principal & Director, Adaikalamatha Institute of Management, Adaikalamatha
College, Vallam. Thanjavur, for her constant encouragement and for giving me all the
assistance to complete this summer internship training.

I take this opportunity to express my deep sense of gratitude and respect to my


beloved Guide Prof. R.Shanmuga Sundari, Assistant Professor, Adaikalamatha
Institute of Management, for the valuable guidance, without which it would not have
been possible for me to complete this summer internship training report successfully.

And last, but not the least, I would like to thank my beloved parents and my
friends for their moral support during my summer internship training work.

Place : Vallam, Thanjavur.


Date : -05-2023
Livingston Kennedy S

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