Customer

Grafana Guidebook
PME Team, SAP / January 30th, 2017
Version : 1.1
The information contained in this document is SAP Hybris property. The servers names that appear on graphs
correspond to SAP Hybris testing servers used for the purpose of this document.

This document is a guideline to navigate through the different dashboards. It has no intent to go into the detail of how
the performance data is collected. The collection of the performance data is out of scope of this document.

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Links to access Grafana
• https://eu.dashboards.commercecloud.hybris.com/login
• https://na.dashboards.commercecloud.hybris.com/login

In case you need a user account, please request it through the PM or TAM

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Step by Step Guideline to interact with Grafana

We developed the Grafana dashboards to present real-time performance and statistics of monitored hosts.

A. Grafana / Login

B. Grafana Dashboards
 Apache
 Application JVM
 CPU, Load, & Memory
 Database
 Disk utilization
 Infrastructure Information
 Network
 Page Impressions

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Grafana Login
 firstname_lastname

**************

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First page after Login

NOTE: Click here to

select your Organization

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Select Your Organization

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Grafana Dashboards
Grafana Dashboards

We offer eight unique customized dashboards:

 Apache
 Application JVM
 CPU, Load, & Memory
 Database
 Disk utilization
 Infrastructure Information
 Network
 Page Impressions

 To get a better idea about them please follow these steps..

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Choose Your Dashboard

NOTE: Select a Dashboard.

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Apache Dashboard
Apache Dashboard

 The Apache dashboard provides a summary of web server performance metrics:

 Apache Processes
 No. of apache processes running on web servers.
 Apache Scoreboard
 No. of requests in their different operation states like reading, sending, waiting for connection etc.
 Ports Connections
 No. of connections with port 80 (HTTP) and 443 (HTTPS).
 Requests Per Second
 Total no. of Requests per second.
 Traffic / Request
 Traffic data per request.
 Throughput
 Throughput of the web servers in kBps.
 Proxy Adm, Proxy Adm Secure (https), Proxy App, Proxy App Secure (https)
 No. of requests on proxy servers and traffic distribution (deviation) to the backend servers.

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 Select server type, e.g Web
Select particular host(s)
Filter to customize your search.

Set time frame

Select an environment.
e.g. Production-PROD
Staging-STAG Switch between Admin
hosts to see proxy Switch between
Development-DEV requests on HTTP and Application hosts to see
HTTPs proxy requests on HTTP
and HTTPs

This dashboard is only for Prod and Stag Env.

with web hosts.

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 Continue..

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Application JVM
Application JVM

 The Application JVM dashboard provides a summary of JVM application performance metrics for the APP, ADM, SOLR and
Datahub servers:

 Thread Count
 No. of running threads on APP, ADM, SOLR and Datahub servers.
 Open FDS
 No. of open file descriptors.
 Memory Heap Usage
 Heap memory used by the Java process.
 Memory Non Heap Usage
 Non Heap memory used by the Java process.
 SOLR Response Time
 Response time of SOLR server.
 SOLR Index Status
 Data usage of SOLR Index in MB.

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 Select server type, e.g. Select SOLR Index
App, ADM, Web ,etc..

Select an Environment. Select particular host(s)

e.g. Production-PROD
Staging-STAG
Development-DEV

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CPU, Load & Memory
CPU, Load & Memory

 This dashboard provides a summary of CPU, Load and Memory usage of the monitored hosts:

 CPU Average Usage

 Average CPU usage of the monitored hosts.
 CPU IO Wait Average Usage
 Average number of clock ticks spent by CPU in IO Wait state of the monitored hosts.
 Load Average
 Load usage of the monitored hosts expressed by load average.
 Disk IO
 Disk read/write statistics for block devices on the monitored hosts.
 Total Process Per States
 No. of processes running in different states on the monitored hosts.
 Memory
 Memory usage in percentage and in size
 Swap
 Swap memory usage in percentage and in size.

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 Select particular host(s)

Select server type, e.g.

Select an Environment. App, Adm, Web ,etc.. Choose out of
e.g. Production-PROD D - Uninterruptible sleep
Staging-STAG (IO-problem!)
Development-DEV R - Running
S - Sleeping
T - Stopped (kill -STOP was
delivered)
X - Dead
Z - Zombies

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Database
Database

 The Database dashboard provides a summary of the database servers related performance metrics:

 Process Usage
 No. of processes running on the database servers.
 Flash Recovery Area
 NFS recovery data usage in ASM (Oracle Automatic Storage Management) in GB and in percentage.
 DG Data Usage
 Index and data usage in ASM.
 DG Flash Usage
 Database dump data usage.
 DG OCR (Oracle Cluster Registry) Usage
 Oracle cluster registry space usage.

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 Select particular host(s)

Select an Environment.
EX. Production-PROD
Staging-STAG
Development-DEV

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Disk Utilization
Disk Utilization

 The dashboard shows a summary of the disk usage of monitored hosts:

 Disk Usage for “/” , “/tmp” , “/opt” , “/var” , “/usr” ,“/home”

 Disk usage in MB.
 Disk Usage for “/var/cache/apache2” , “/var/log/apache2”
 Disk usage in MB for WEB servers.
 Disk Usage for “/hybris-logs” , “/var/log/hybris”
 Disk usage in MB for ADM, APP, Datahub servers.
 Disk Usage for “/NFS_DATA”
 Disk usage in MB for APP servers.
 NFS Read/Write.
 Throughput of data sent and received on the NFS server.
 NFS RPC Read/Write
 Average size of RPC commands received from NFS server and sent to NFS server.
 NFS RPC Send/Receive
 No. of RPC requests per second sent to NFS and received from NFS Server.
 NFS RPC Total/Queue
 Average time spent by RPC commands in the queue and the average total time of processing RPC commands.
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Select Server type e.g. Select particular host(s)
App, Adm, Web ,etc..

Select an Environment.
e.g. Production-PROD
Staging-STAG
Development-DEV

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Infrastructure Information
 Select Server type e.g App,
Adm, Web ,etc..
Select particular host(s)

Select an Environment.
e.g. Production-PROD
Staging-STAG
Development-DEV

This dashboard summarizes the host

configuration (no. of CPU core, Memory and
Server uptime).

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Network
Network
 The dashboard shows a summary of the network metrics for the monitored hosts:

 eth0 Throughput
 eth0 throughput in Mbps.
 eth1 Throughput
 eth1 throughput in Mbps.
 Uptime
 System uptime.
 Clock Offset
 Offset between local clock and NTP server.
 Network Connectivity
 LAN connectivity status of the monitored hosts, including round trip time and the packet loss.
 Interface Poller
 Interface information which is submitted via passive check on devices supporting MIB-II.
 eth0 Errors
 Error in the interface inbound or outbound.
 SMTP Queue
 SMTP warnings, critical and queue size.
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 Select Server type, e.g.
App, Adm, Web ,etc..

Select particular host(s)

Select an Environment.
e.g. Production-PROD
Staging-STAG
Development-DEV

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Page Impressions
Page Impressions

 The dashboard shows a summary of the page impression (PI) metrics of the WEB servers:

 Aggregated Max
 Max PI aggregated over WEB servers.
 Aggregated Average
 Average PI aggregated over WEB servers.
 Front Office Max
 Max PI on Front office URL.
 Front Office
 PI on Front office URL.
 Back Office Max
 Max PI on Back office URL.
 Back Office
 PI on Back office URL.

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 Select Particular host(s)

Select an Environment.
e.g. Production-PROD
Staging-STAG
Development-DEV

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Thank you
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