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All Call Data Remarks For Qa

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0% found this document useful (0 votes)
647 views30 pages

All Call Data Remarks For Qa

Uploaded by

timohitkuntal01
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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agent_username lender_id_ref contacted_on contact_disposition_type disposition_outcome

anurag.tomer 197752839938 9179020342 NOCON DIS

yogesh.thakur 177495829465 9493332266 RPC DIS

aditya.jaiswal 107531532096 9540934613 TPC EM_DIS

prashant.kumar 181323828668 9000545126 NOCON DIS

neha.neha 125616872347 8851428880 NOCON NCS


deepikayadav 103959462859 7870989161 NOCON VM

anurag.tomer 122780321237 7566193926 NOCON DIS

prashant.kumar 195577976888 9014281956 NOCON DIS

amit.kumar 102406161919 8952810786 RPC DIS


neha.neha 105593893420 9480081606 RPC DIS

anurag.tomer 101363746696 9082503245 NOCON DIS

anurag.tomer 105360119659 9842719232 NOCON DIS

neha.neha 103847013791 6001039337 NOCON DIS

aditya.jaiswal 128196523964 9413879207 TPC EM_DIS


mohd.suleman 114819179577 7297806776 WPC WRG_PHONE

neha.neha 175013397245 8425031002 NOCON NCS

deepikayadav 168103454703 9081579379 TPC DIS_WO_VFY

mohd.suleman 141826235768 9178590634 WPC WRG_PHONE

mohd.suleman 157822055155 6396533055 WPC WRG_PHONE


mohd.suleman 147779866741 9898376679 RPC LM
amit.kumar 184537491298 7034754759 RPC FLUP

yogesh.thakur 125611760837 7501696032 RPC DIS

deepikayadav 109433219080 9136119594 NOCON VM

naveen.kumar 122639874068 7075886353 RPC DIS

deepikayadav 173966316387 9623123175 NOCON NCS

deepikayadav 179136889959 9510971534 NOCON NCS

mohd.suleman 160305226891 8806800534 RPC DIS

naveen.kumar 111324886058 7076484400 RPC DIS

deepikayadav 130013942588 9702409336 NOCON NCS


amit.kumar 145405723109 9430021107 RPC FLUP
yogesh.thakur 104052565763 8496896505 RPC PTP
ajaykumar 165143782044 9708827856 RPC PTP
yogesh.thakur 110874369261 8814885425 RPC PTP
amit.kumar 101305056028 9447370756 RPC PTP
aditya.jaiswal 131033851467 8437204000 RPC PTP

govind.kumar 174994045137 9981025563 RPC CBL


neha.neha 129252322647 9403057716 RPC CBL
neha.neha 9538189114 ok
amritanshu 9601686252 call is ok
mohd.faizi 9974077919 call is ok
naveen.kumar 9025787721 very low voice tone, talk properly
neha.neha 9742562000 call is ok, good approach
diksha.shukla 9305309652 call is ok
khushi.khushi 8686764304 call is ok, make efforts to make the payment right now if possible
yogesh.thakur 9908664924 customer agree to pay on 3rd dec, call is ok, it can be ptp
yogesh.thakur 9080644779 call is ok
neha.neha 9950688194 call is ok
diksha.shukla 9974255944 call is ok
mohd.faizi 7067633703 ok
naveen.kumar 9632906601 very low voice from agent side
neha.neha 8081990017 very low voice from agent side
amritanshu 8885889651 should be dispose in voicemail
naveen.kumar 9999262731 very low voice from agent side
amritanshu 7501696032 no response from customer side, ok
naveen.kumar 9583898911 not focus on call, call blank 24 sec
yogesh.thakur 9346730794 should be dispose in voicemail
naveen.kumar 8249313681 very low voice from agent side
neha.neha 9738076936 ok
naveen.kumar 9914338328 voice tone very low, lack of confidence
yogesh.thakur 7076484400 should be dispose in voicemail
mohd.faizi 9701679747 call is ok but in call disconnect properly with script
neha.neha 8899864684 very low voice tone
amritanshu 8919691105 recording not found
amritanshu 7874455230 ok
amritanshu 9926964725 call is ok
amritanshu 9550807559 ok
naveen.kumar 7875977509 very low voice tone
naveen.kumar 9618779785 should be dispose in voicemail
diksha.shukla 7501696032 should be dispose in voicemail, 56 sec blank call
naveen.kumar 8983404928 should be dispose in voicemail, 1.27 sec call
mohd.faizi 9064113516 call handling is good
prashant.kumar 9325514179 call duration is very long its only a voicemail call
amit.kumar 7303778729 call duration is very long its only a voicemail call
amritanshu 8100036900 call duration is very long its only a voicemail call
prashant.kumar 9545560026 call duration is very long its only a voicemail call
anurag.tomer 9004046772 call duration is very long its only a voicemail call
anurag.tomer 8273787878 call duration is very long its only a voicemail call
prashant.kumar 9890478797 call duration is very long its only a voicemail call
anurag.tomer 9837434209 call duration is very long its only a voicemail call
anurag.tomer 9354118726 call duration is very long its only a voicemail call
anurag.tomer 9716083067 call duration is very long its only a voicemail call
anurag.tomer 9716139393 call duration is very long its only a voicemail call
prashant.kumar 9004046772 call duration is very long its only a voicemail call
anurag.tomer 9325514179 call duration is very long its only a voicemail call
prashant.kumar 8176013323 call duration is very long its only a voicemail call
anurag.tomer 9555653290 call duration is very long its only a voicemail call
anurag.tomer 8454093339 call duration is very long its only a voicemail call
anurag.tomer 8464837593 call duration is very long its only a voicemail call
prashant.kumar 9354806854 call duration is very long its only a voicemail call,2 min call
prashant.kumar 8123456321 call duration is very long its only a voicemail call,2 min call
prashant.kumar 9568699298 call duration is very long its only a voicemail call,2 min call
prashant.kumar 9553009844 call duration is very long its only a voicemail call,2 min call
prashant.kumar 9096062867 call duration is very long its only a voicemail call,2 min call
anurag.tomer 9980093457 call duration is very long its only a voicemail call, recording not found
amritanshu 9408108336 it should be in cb, make more approach to make payment right now if possible
neha.neha 8056598203 call is ok
diksha.shukla 8100036900 it should be dispose in vm and 34 sec call
anurag.tomer 8576813495 recording not found
diksha.shukla 8709921099 16 sec blank call, no response from customer side, 35 sec call
naveen.kumar 7396343534 recording not found
amit.kumar 8018962121 wrong dispose, not on call
amit.kumar 8018962121 wrong dispose, not on call
priyanshu.singh 8219231713 ok
aditya.jaiswal 8096913926 call disconnected by customer
mohd.faizi 7011148444 call disconnected by customer
govind.kumar 9403032602 recording not found
neha.neha 8619491994 ok
khushi.khushi 9100746626 call is ok
aditya.jaiswal 7889127437 dispose in paid w oss
aditya.jaiswal 7639122700 ok
diksha.shukla 9799123580 ok
ajaykumar 124945960598 9946322444 RPC CBL
ajaykumar 141524281898 9922638864 RPC CBL
amit.amit 157473039930 7976218535 RPC CBL
amit.amit 125309668995 9911927313 RPC CBL
amit.amit 146633980829 6289884540 RPC CBL
amritanshu 182861051502 9424912229 RPC CBL
anurag.tomer 122209786082 7464944413 RPC CBL
anurag.tomer 140510612643 9953612030 RPC CBL
anurag.tomer 163742152050 7058530869 RPC CBL
ashishsrivas 199108429277 8233161307 RPC CBL
ashishsrivas 180299822673 8885788777 RPC CBL
ashishsrivas 124113811208 9851610523 RPC CBL
deepikayadav 180153955575 9161602994 RPC CBL
diksha.shukla 114900185212 8333028345 RPC CBL
dineshkumar 168341628773 9630230333 RPC CBL
dineshkumar 148978498238 9542440791 RPC CBL
dineshkumar 196528545281 8919193158 RPC CBL
harshrajput 168898625830 9843464010 RPC CBL
harshrajput 169030451264 7327095803 RPC CBL
harshrajput 118953178300 8955544442 RPC CBL
jitendra.yadav 181176317944 9716990950 RPC CBL
jitendra.yadav 139925224865 9393626200 RPC CBL
jitendra.yadav 105593046132 6204501743 RPC CBL
khushi.khushi 126654899696 9999207724 RPC CBL
khushi.khushi 162979090230 7056488357 RPC CBL
khushi.khushi 153466946563 8667636535 RPC CBL
lata.lata 168882329506 9473789757 RPC CBL
lata.lata 175725997023 7875182111 RPC CBL
mohd.ansari 154803945189 9818799129 RPC CBL
mohd.ansari 196894714533 9011241013 RPC CBL
neha.neha 157112215440 8460825978 RPC CBL
priyanshu.singh 167371468290 7051906397 RPC CBL
shubham.singh 192649244847 8725866037 RPC CBL
shubham.singh 125524598739 9663950545 RPC CBL
shubham.singh 154321537832 9991707537 RPC CBL
ajaykumar 186840535152 7208280201 RPC AL_PAID
deepikayadav 133933597118 9123037789 RPC AL_PAID
yashsaini 138526517501 8979601491 RPC AL_PAID
mohd.faizi 122202639229 9786040183 RPC PAID_W_OSS
diksha.shukla 135144696039 9571575459 RPC CBL
yogesh.kumar 167144715181 7607344470 RPC CBL
ajaykumar 191243283745 9861139326 RPC CBL
praveen.dalal 141423566944 7993148791 RPC CBL
ajay.pal 122639874068 7075886353 RPC CBL
shubham.singh 133124818411 9199728118 RPC CBL
diksha.shukla 156251696800 7508686008 RPC CBL
praveen.dalal 114392346565 7455840795 RPC CBL
jitendra.yadav 114229079078 9572456008 RPC CBL
amritanshu 182926032675 7310611335 NOCON VM
naveen.kumar 152808262758 9573543091 NOCON VM
abhishek.kumar 135742320785 7737379691 NOCON VM
sonu.kumar 125218665799 8233630024 NOCON VM
anurag.tomer 164364290329 9907671618 NOCON VM
harshrajput 177807070928 8865814954 NOCON VM
amritanshu 187378625171 7906689066 NOCON VM
abhishek.kumar 140108087964 9913154560 NOCON VM
sonu.kumar 197334334303 9545560026 NOCON VM
harshrajput 156140167644 8638201184 NOCON VM
harshrajput 181827594468 9082375950 NOCON VM
abhishek.kumar 161965934851 9035491440 NOCON VM
amritanshu 153140345603 9798021595 NOCON VM
neha.neha 148763664189 9739481922 NOCON VM
neha.neha 197238654568 8303300434 NOCON VM
premkant 183884124771 8416944689 NOCON VM
naveen.kumar 115010859007 9109253592 NOCON VM
sonu.kumar 193190976231 8149442330 NOCON VM
naveen.kumar 110198182209 9990166020 NOCON VM
mohd.ansari 110315083651 9328485918 NOCON VM
lata.lata 188622035237 9573624570 NOCON VM
abhishek.kumar 183884124771 8416944689 NOCON VM
yashsaini 165587027641 9662199558 NOCON VM
lata.lata 199487939981 8708225525 NOCON VM
mohd.ansari 197238654568 8303300434 NOCON VM
anurag.tomer 160995635412 9959605772 NOCON VM
naveen.kumar 183884124771 8416944689 NOCON VM
mohd.ansari 121415548707 8179073031 NOCON VM
sonu.kumar 197334334303 9545560026 NOCON VM
naveen.kumar 197238654568 8303300434 NOCON VM
neha.neha 185517820602 9825777944 NOCON VM
amritanshu 147751056660 9678399597 NOCON VM
praveen.dalal 190761635802 9603086183 NOCON VM
mohd.ansari 125417911538 8826955161 NOCON VM
mohd.ansari 196528545281 8919193158 NOCON VM
sonu.kumar 103944539019 8115215828 NOCON VM
yashsaini 110030439359 8349394024 NOCON VM
naveen.kumar 199487939981 8708225525 NOCON VM
naveen.kumar 122632773002 7085853319 NOCON VM
anurag.tomer 110030439359 8349394024 NOCON VM
amritanshu 114079914151 9035768775 NOCON VM
abhishek.kumar 135742320785 7737379691 NOCON VM
abhishek.kumar 161965934851 9035491440 NOCON VM
abhishek.kumar 133268112740 9779814425 NOCON VM
abhishek.kumar 152209552952 9172841008 NOCON VM
mohd.ansari 173320715106 8667014954 NOCON VM
mohd.ansari 190839139434 9751173905 NOCON VM
naveen.kumar 167779310413 7002636756 NOCON VM
amritanshu 187378625171 7906689066 NOCON VM
naveen.kumar 127391467974 7024718483 NOCON VM
anurag.tomer 124756975375 8802511209 NOCON VM
naveen.kumar 109372460794 8368771955 NOCON VM
abhishek.kumar 113469844951 9574099505 NOCON VM
naveen.kumar 183884124771 8416944689 NOCON VM
mohd.ansari 147751056660 9678399597 NOCON VM
naveen.kumar 110315083651 9328485918 NOCON VM
mohd.ansari 114042228254 9916869284 NOCON VM
anurag.tomer 110198182209 9990166020 NOCON VM
amritanshu 190839139434 9751173905 NOCON VM
naveen.kumar 147751056660 9678399597 NOCON VM
yashsaini 156797924196 8228988484 NOCON VM
premkant 122632773002 7085853319 NOCON VM
neha.neha 197334334303 9545560026 NOCON VM
harshrajput 199327571457 9111144464 NOCON VM
anurag.tomer 156797924196 8228988484 NOCON VM
harshrajput 160793549190 7088786110 NOCON VM
amritanshu 124011851556 9872811474 NOCON VM
anurag.tomer 109372460794 8368771955 NOCON VM
mohd.ansari 190839139434 9751173905 NOCON VM
dhananjay 161965934851 9035491440 NOCON VM
naveen.kumar 191109460118 9359396043 NOCON VM
anurag.tomer 138386921508 9706613566 NOCON VM
anurag.tomer 196882084487 7876041709 NOCON VM
prashant.kumar 118747420755 9650499372 NOCON VM
naveen.kumar 182712812765 7760831593 NOCON VM
harshrajput 196528545281 8919193158 NOCON VM
harshrajput 117737369233 9980093457 NOCON VM
anurag.tomer 135742320785 7737379691 NOCON VM
naveen.kumar 152033088440 8017150278 RPC PAID_ON_CALL
mohd.faizi 162349224983 7895569999 RPC PAID_ON_CALL
harshrajput 183618240415 9927115640 RPC PTP
amritanshu 146378831671 6388514647 RPC PTP
yash.kasania 103722598717 9016952709 RPC PTP
harshrajput 190240654361 7499154425 RPC PTP
yogesh.thakur 136619883789 8426933444 RPC PTP
mohd.suleman 128596282139 9625203260 RPC PTP
yogesh.thakur 137603893110 8077743359 RPC PTP
harshrajput 163576182206 9561716179 RPC PTP
anurag.tomer 162608974004 8005634176 RPC PTP
ajay.pal 182704898592 9027682479 RPC PTP
diksha.shukla 164182344653 9719625880 RPC PTP
harshrajput 152941488236 9039160760 RPC PAID_ON_CALL
harshrajput 195191070087 8179944853 RPC PAID_ON_CALL
harshrajput 147888992206 8369792386 RPC PAID_ON_CALL
amritanshu 100516896328 9617982444 RPC PAID_ON_CALL
sonu.kumar 170544521306 7997928022 RPC PAID_ON_CALL
mohd.suleman 116714868319 9871715788 RPC PAID_ON_CALL
dineshkumar 125594655943 8576940215 RPC PAID_ON_CALL
ashishsrivas 137843843898 9177057315 RPC PAID_ON_CALL
diksha.shukla 129895882610 7028217958 RPC PAID_ON_CALL
amritanshu 140172013595 9975424992 RPC PAID_ON_CALL
lata.lata 103996686073 8008084036 RPC PAID_ON_CALL
dineshkumar 164983944989 9726057322 RPC PAID_ON_CALL
prashant.kumar 116154981188 9794783080 RPC PAID_ON_CALL
prashant.kumar 106208820998 8328910317 RPC PAID_ON_CALL
prashant.kumar 111267945761 6000873991 RPC PAID_ON_CALL
neha.neha 125553293441 9732690300 RPC PAID_ON_CALL
dineshkumar 138446248651 8871211848 RPC PAID_ON_CALL
dhananjay 189640027170 9921241077 RPC CUS_ESC
abhishek.kumar 112693967818 9422955224 RPC CUS_ESC
dhananjay 113719447211 9040508812 RPC CUS_ESC
anurag.tomer 198250816075 6369317635 RPC CBL
amit.kumar 189385388492 9771316863 RPC CBL
amritanshu 169151138461 7908907064 RPC CBL
anurag.tomer 111887896668 9523379884 RPC CBL
amritanshu 120311723342 8130776400 RPC CBL
anurag.tomer 199483494575 9991516688 RPC CBL
yashsaini 170714184213 7501705152 NOCON VM
amit.kumar 189385388492 9771316863 RPC CBL
deepikayadav 172999232274 7987492441 RPC CBL
amit.kumar 170658066315 9762621865 RPC CBL
deepikayadav 192729332284 9586071963 RPC CBL
mohd.ansari 129087280618 7908173413 RPC CBL
amit.kumar 134109593092 9871141813 RPC CBL
lata.lata 130163487171 9837880615 RPC CBL
jitendra.yadav 195669828778 7050167752 RPC CBL
shubham.singh 107474339371 9727440506 RPC CBL
shubham.singh 107474339371 9727440506 RPC CBL
priyanshu.singh 161898269211 8888609767 RPC CBL
mohd.suleman 186479641312 8299008999 RPC CBL
deepikayadav 124750336156 9687470707 RPC CBL
yogesh.thakur 157764789621 9540339033 RPC CBL
dineshkumar 169374165145 9586021926 RPC CBL
anurag.tomer 111887896668 9523379884 RPC CBL
ashishsrivas 159194510309 8421703009 RPC CBL
anurag.tomer 194859529023 9120655228 RPC CBL
govind.kumar 133497846179 8513886085 RPC CBL
govind.kumar 193040646209 7770809792 RPC CBL
yogesh.kumar 131935851269 9973618214 RPC CBL
govind.kumar 153598799131 9898606368 RPC CBL
anurag.tomer 198250816075 6369317635 RPC CBL
deepikayadav 181997268077 9563341186 RPC CBL
amit.kumar 119787888222 9365906391 RPC CBL
ashishsrivas 194311133529 8233249830 RPC CBL
amritanshu 120311723342 8130776400 RPC CBL
deepikayadav 115796340774 9709386532 RPC CBL
anurag.tomer 119801472679 9416565745 RPC CBL
harshrajput 101775128569 9099397212 RPC CBL
anurag.tomer 199483494575 9991516688 RPC CBL
yogesh.kumar 151215739870 9896092663 RPC CBL
amritanshu 169151138461 7908907064 RPC CBL
jitendra.yadav 185544241046 8340648405 RPC CBL
harshrajput 166895323028 9654939470 RPC CBL
mohd.suleman 108771482794 9168427927 RPC CBL
mohd.faizi 190240357619 9690658022 RPC CBL
mohd.faizi 179234160066 7277878349 RPC CBL
harshrajput 194994819892 8171061996 RPC CBL
harshrajput 145061821528 9638775956 RPC CBL
harshrajput 158324680977 9820201472 RPC CBL
aditya.jaiswal 173507258030 8582832739 RPC CBL
shubham.singh 107474339371 9727440506 RPC CBL
mohd.suleman 104873776402 9350291367 RPC CBL
yogesh.thakur 198405862992 9635620483 RPC CBL
ajay.pal 128426259064 9896363721 RPC CBL
ashishsrivas 112281146658 9521467443 RPC CBL
yash.kasania 198963883344 9448689695 RPC CBL
rinki.rinki 153532234476 9126165379 RPC CBL
rinki.rinki 162093874926 9913909346 RPC CBL
deepikayadav 161950054984 9163299495 RPC CBL
yogesh.kumar 190745915672 7847847151 RPC CBL
mohd.suleman 123393370918 9359460749 RPC CBL
abhishek.kumar 162349967424 9860204307 RPC CBL
aditya.jaiswal 139232744406 7900106906 RPC CBL
dhananjay 147628131859 9579099337 RPC CBL
yogesh.thakur 166380490755 7810815181 RPC CBL
yogesh.thakur 100632972713 8931876839 RPC CBL
govind.kumar 120108264556 9118542222 RPC CBL
priyanshu.singh 194428898612 7769999412 RPC CBL
diksha.shukla 155405435394 9145152122 TPC CBL
lata.lata 186748881335 9078712833 RPC CBL
yogesh.kumar 111743657148 9508488407 RPC CBL
yogesh.kumar 119548850131 8295892326 RPC CBL
Yash Saini 119548850131 8295892326
premkant 185308935386 8910930561 RPC CUS_ESC
rinki.rinki 191610546136 9842531393 RPC PTP
ajay.pal 132576488041 7046636328 RPC PTP
harshrajput 180062386803 7594879732 RPC PTP
yash.kasania 170964133758 7219745276 RPC PTP
deepikayadav 156469926686 7359803834 RPC PTP
yogesh.thakur 150347654288 9997418252 RPC PTP
sonu.kumar 140777619801 8373968854 RPC PTP
sonu.kumar 114152569837 9600046304 RPC PTP
naveen.kumar 165328446010 7004594362 RPC PTP
jitendra.yadav 124780839177 8218908370 RPC PTP
jitendra.yadav 167113345944 9984114522 RPC PTP
139699516062 7295027612 only ptp disposition
171130058013 9825708033 only ptp disposition
158042538597 9812891534 only paid on call found no ptp
199872768052 8116414934 only paid on call found no ptp
jitendra.yadav 150407249802 6284222140 only ptp
jitendra.yadav 128854430288 8600169227 29 sec call
jitendra.yadav 156098654972 6392196020 so many calls
jitendra.yadav 109953172158 8637349284 2.45 sec ptp call, cm agree to pay
jitendra.yadav 119671233073 9760315656 only ptp
jitendra.yadav 142497982970 9913738266 using whatsapp, 4 recording 3 disposition, office whatsapp not used
jitendra.yadav 118944339598 9641577002 2 disposition 1 recording, very bad call
jitendra.yadav 167869937957 8102659332 6 manual call found cm talking,
jitendra.yadav 187248847858 8817802218 ok
jitendra.yadav 118328560103 9779641169 ok
jitendra.yadav 162583523818 7319933873 only manual call found, no call from dialer
jitendra.yadav 133780257186 6397795279 ok
ajay.pal 115934556652 9831288530 voicecall but call duration is long
priyanshu.singh 165741368876 9111499033 voicecall but call duration is long
priyanshu.singh 152148795665 9033903693 voicecall but call duration is long
naveen.kumar 166461427563 9437209024 voicecall but call duration is long
naveen.kumar 125129343526 8723850951 voicecall but call duration is long
abhishek.kumar 185752052845 9892528789 voicecall but call duration is long
anurag.tomer 143917457639 9522974888 voicecall but call duration is long
praveen.dalal 144260550060 8401663786 voicecall but call duration is long
anurag.tomer 141645181826 9904102523 voicecall but call duration is long
naveen.kumar 170714184213 7501705152 voicecall but call duration is long
naveen.kumar 185236129705 8018234030 voicecall but call duration is long
naveen.kumar 170714184213 7501705152 voicecall but call duration is long
abhishek.kumar 140993433019 7622059498 voicecall but call duration is long
anurag.tomer 122087334441 9537595938 voicecall but call duration is long
sonu.kumar 109301049657 7000736476 voicecall but call duration is long
naveen.kumar 185073943594 9592825176 voicecall but call duration is long
neha.neha 106831725304 8750030243 voicecall but call duration is long
abhishek.kumar 118747420755 9650499372 voicecall but call duration is long
abhishek.kumar 141158683298 9007825648 voicecall but call duration is long
ajay.pal 171416747831 9830777377 voicecall but call duration is long
lata.lata 124798446878 9801787596 tpc connect, agree to pay,it may be ptp
mohd.faizi 145788499322 7073509824 ok
sonu.kumar 126780351013 8999483671 cm want settlement
yogesh.kumar 158243886639 8305571434 at last no response from agent, cm agree to pay on 10 dec
yogesh.thakur 130633951065 7319641793 opening, greeting, cm confirmation, way of taking is wrong,
lata.lata 161100624211 9694112242 cm salary credit today,cm agree to pay, it should be ptp
mohd.faizi 119533110084 9879953969 cm agree to pay by today or tomorrow, it should be ptp
lata.lata 158092475976 9979193301 cm will pay on 12 dec
ajaykumar 188295157334 9726306702 cm told to pay by 10, it should be ptp
mohd.faizi 192776458532 7055246191 cm not sure when he will pay
ajay.pal 147441730523 9752774214 ok
ajaykumar 153962338442 8319245001 it should be ptp
ajay.pal 126594049832 8401346715 cm arranging money
mohd.faizi 170976314066 9055538555 No response from cm side
abhishek.kumar 145185314017 7880776612 RPC CBL
abhishek.kumar 104502655395 8319940550 RPC CBL
ajay.pal 125677215654 9559953434 TPC CBL
ajay.pal 113469844951 8200850789 TPC CBL
ajay.pal 175038818769 9570396421 TPC CBL
ajaykumar 195205541335 8959121636 TPC CBL
amit.kumar 115200822049 9836035896 RPC CBL
amritanshu 115138470566 9163777242 RPC CBL
amritanshu 183098819575 9355698131 RPC CBL
anurag.tomer 108722957118 9537026361 RPC CBL
dhananjay 146468841210 9106715173 TPC CBL
diksha.shukla 163743354492 9170001231 TPC CBL
diksha.shukla 121114739059 9813056136 TPC CBL
diksha.shukla 105880085429 9716965787 TPC CBL
diksha.shukla 136524333917 7265910228 TPC CBL
dineshkumar 110801123724 7009869402 RPC CBL
dineshkumar 168487876971 9772880912 RPC CBL
dineshkumar 131450299067 7431810520 RPC CBL
harshrajput 113513229159 6375761756 RPC CBL
harshrajput 143440573585 8299323148 RPC CBL
harshrajput 192482313501 7063573948 RPC CBL
naveen.kumar 170050639706 9316257879 RPC CBL
naveen.kumar 191341911720 7682058195 TPC CBL
rinki.rinki 100667664021 9831518792 RPC CBL
upkar.nath 109217196566 9429859005 RPC CBL
abhishek.kumar 143602335077 7001047465 RPC CBL
abhishek.kumar 123952343496 8607105660 RPC CBL
abhishek.kumar 169684417852 9205174200 RPC CBL
aditya.jaiswal 175152560416 9098989138 RPC CBL
aditya.jaiswal 156446059935 9958120646 RPC CBL
aditya.jaiswal 175152560416 9098989138 RPC CBL
ajay.pal 126594049832 8401346715 RPC CBL
ajay.pal 147441730523 9752774214 RPC CBL
ajay.pal 192941794069 9813664925 TPC CBL
ajaykumar 153962338442 8319245001 RPC CBL
ajaykumar 168702497974 9098391497 TPC CBL
ajaykumar 122901799537 6290243851 RPC CBL
amit.kumar 115200822049 9836035896 RPC CBL
amit.kumar 131339356681 7038224020 RPC CBL
amit.kumar 142181856397 9725762982 RPC CBL
amritanshu 123325148634 9892714001 RPC CBL
amritanshu 191745279545 7388211848 RPC CBL
amritanshu 198631272582 9434848172 RPC CBL
amritanshu 199398034545 8930024300 RPC CBL
anurag.tomer 113851258192 7063573918 RPC CBL
anurag.tomer 122079672504 7047507458 RPC CBL
anurag.tomer 163674644117 9978706590 RPC CBL
deepikayadav 147030236761 9725399535 TPC CBL
deepikayadav 141513653069 8011606471 RPC CBL
deepikayadav 128023447261 9713283005 RPC CBL
dhananjay 166868976461 7622823552 TPC CBL
dineshkumar 180634412244 7860534766 RPC CBL
dineshkumar 105717991159 8100443606 RPC CBL
dineshkumar 118900888986 8777523638 RPC CBL
dineshkumar 150259023530 7544858415 RPC CBL
dineshkumar 105024026562 9537357790 RPC CBL
govind.kumar 143383223605 9730750333 RPC CBL
govind.kumar 108397018016 9928298673 RPC CBL
govind.kumar 169151138461 7908907064 RPC CBL
harshrajput 113662949484 9920522632 TPC CBL
harshrajput 197709458938 8017297293 TPC CBL
harshrajput 189769033947 6397636080 TPC CBL
khushi.khushi 139242621468 9335604376 RPC CBL
khushi.khushi 176351474891 6297301352 RPC CBL
lata.lata 143602335077 7001047465 RPC CBL
naveen.kumar 195633757920 9099262660 RPC CBL
naveen.kumar 173933555748 9748508769 RPC CBL
neha.neha 154016624992 7359685860 RPC CBL
neha.neha 147703392338 9172062787 RPC CBL
prashant.kumar 171232113644 9266994638 RPC CBL
abhishek.kumar 139620430351 9051469190 cm will pay on 20 dec
abhishek.kumar 138030085735 8287591997 cm will pay in january
aditya.jaiswal 195736785498 7776919577 cm not agree to listen she need settlement
aditya.jaiswal 177250541990 8750434306 ok
ajay.pal 113438475685 9361566859 11 sec dead air, ok
ajaykumar 109532060279 9717578736 call is ok
diksha.shukla 176769076523 8271551135 call is ok
dineshkumar 110965886221 9930548125 call is ok
dineshkumar 174562683974 9958247355 cm having some critical condition
harshrajput 149886047394 8290962364 it may be ptp
mohd.suleman 126780351013 8999483671 this call may be dispose in neg., settlement
naveen.kumar 161951180657 9828320318 call is ok, but voice very low
naveen.kumar 144260550060 8401663786 call is ok, but voice very low
naveen.kumar 113742323325 8003546135 call is ok, but voice very low
naveen.kumar 132585599644 7002610491 call is ok, but voice very low
yogesh.kumar 146423935199 9939961031 ok
aditya.jaiswal 174368580193 9938699164 Agent Can talk in english also, if cm not know hindi,
ajay.pal 121631166462 9021590375 cm buy new sim
khushi.khushi 144817791620 8228846608 ok
khushi.khushi 106370882540 8261997131 recording not found
khushi.khushi 176351474891 6297301352 recording not found
khushi.khushi 152168045419 9101353478 recording not found
khushi.khushi 112129593232 8650084940 ok
khushi.khushi 173432160823 7874401026 ok
khushi.khushi 143938075606 9922797227 ok
khushi.khushi 101017235030 9764684652 ok
khushi.khushi 156446059935 9958120646 ok
khushi.khushi 151587090567 9725430607 ok
abhishek.kumar 177652960355 8552817766 cm will pay 20 dec, no efforts
ajay.pal 102334927666 9099452690 no recording found, listening call on 11 dec
ajay.pal 164265878803 9830381424 no recording found, listening call on 11 dec
ajay.pal 157065239580 8847609993 call is ok
ajaykumar 133813042796 9748495337 no recording found, listening call on 11 dec
ajaykumar 119079628588 9073883989 no recording found, listening call on 11 dec
ajaykumar 100425379232 7795267629 cm medical issue, way of taking is casual
amit.kumar 194632294889 9868413463 no recording found, listening call on 11 dec
amit.kumar 120766863175 9552668166 no recording found, listening call on 11 dec
amit.kumar 191669925986 9341944293 no recording found, listening call on 11 dec
amit.kumar 148667521730 9873337268 no recording found, listening call on 11 dec
amit.kumar 106141937508 8809447949 15 sec dead air call, call is ok
amritanshu 160949118387 8087850707 call is ok
govind.kumar 194339249369 9624678050 no recording found, listening call on 11 dec
govind.kumar 188875836215 7739784986 call is ok, but no efforts
harshrajput 120190257696 9329503672 cm will pay today evening, it may be ptp
mohd.ansari 183141759605 9995654125 Voice call time duration is long
dineshkumar 185073943594 9592825176 Voice call time duration is long
anurag.tomer 123365586121 8602830162 Voice call time duration is long
Yogesh 9039067400 call is ok but some tone is high
Harsh 9126012718 ok
Dhanajay 9675711711 way of talking is wrong, cm saying,
Abishek kumar 9764848954 call handling is good
Anurag 8958998431 call handling is good
remarks
blank call
11 sec
blank call
11 sec
blank call
11 sec
blank call
11 sec

it should be
dispose in
voice mail
ok

no
response
from agent
13 sec call
12 sec
dead air

it should be
dispose in
voice mail
ok
13 sec
dead air
call

14 sec no
response
fromagent

14 sec no
response
fromagent

no
response
from
customer
greeting is
missing,
call
disconnect
ed by agent

no
response
from
customer

no
response
from agent
20 sec call,
wrong
disposition

please
confirm
other
details also
to confirm
that this is
wrong
phone or
not

not wrong
number
and
provide
informatio
n of
cus_exp,
call
disconnect
ed by
agent,
introduce
yourself
call
disconnect
ed by
agent, even
not
listening
customer
call is ok

no
response
from
customer

ok call may
be drop at
10 sec not
23 sec

no
response
from
customer

no
response
from
customer
16 sec
dead air
call

it should be
dispose in
voice mail

wrong
dispose,
call should
be
disposed in
vm

no
response
from
customer
ok
Good
approach
ok
ok
call is ok
call is ok

make more
efforts to
make the
payment
from
customer,
say
customer
to can it
possible to
make
payment
right now
call is ok
t now if possible
### 00:00:25 no efforts
### 00:00:25 no efforts
### 00:00:23 no efforts
### 00:00:28 no efforts
### 00:00:27 no efforts
### 00:00:27 no efforts
### 00:00:23 no efforts
### 00:00:24 no efforts
### 00:00:25 no efforts
### 00:00:27 no efforts
### 00:00:19 no efforts
### 00:00:18 no efforts
### 00:00:33 no efforts
### 00:00:22 no effort
### 00:00:21 no efforts
### 00:00:22 no efforts
### 00:00:23 no efforts
### 00:00:18 no efforts
### 00:00:23 no efforts
### 00:00:18 no efforts
### 00:00:22 no efforts
### 00:00:19 no efforts
### 00:00:19 no efforts
### 00:00:22 no efforts
### 00:00:22 no efforts
### 00:00:21 no efforts
### 00:00:29 no efforts
### 00:00:27 no efforts
### 00:00:21 no efforts
### 00:00:31 no efforts
### 00:00:25 no efforts
### 00:00:30 no efforts
### 00:00:20 no efforts
### 00:00:23 no efforts
### 00:00:26 no efforts
December 6, 0:00:11 agent talk in lst 2 sec 11 sec call
December 6, 0:00:13 ok
December 4, 0:00:14 ok
December 5, 0:00:20 not found in moneyview portal, in crm unpaid case
December 6, 0:00:13 voicemail call
December 6, 0:00:15 ok
December 6, 0:00:17 call disconnected by agent
December 6, 0:00:25 if 3rd connect please tell him/her call purpose also
December 6, 0:00:26 ok
December 6, 0:00:27 call is ok
December 6, 0:00:28 voicemail call
December 6, 0:00:28 ok
December 6, 0:01:10 ok
December 4, 0:00:31 call time is long in voicemail
December 5, 0:00:31 call time is long in voicemail
December 5, 0:00:32 call time is long in voicemail
December 4, 0:00:32 call time is long in voicemail
December 5, 0:00:32 call time is long in voicemail
December 4, 0:00:33 call time is long in voicemail
December 4, 0:00:33 call time is long in voicemail
December 6, 0:00:33 call time is long in voicemail
December 4, 0:00:33 call time is long in voicemail
December 4, 0:00:34 call time is long in voicemail
December 4, 0:00:34 call time is long in voicemail
December 5, 0:00:34 call time is long in voicemail
December 4, 0:00:34 call time is long in voicemail
December 4, 0:00:34 call time is long in voicemail
December 4, 0:00:35 call time is long in voicemail
December 5, 0:00:35 call time is long in voicemail
December 5, 0:00:35 call time is long in voicemail
December 4, 0:00:36 call time is long in voicemail
December 4, 0:00:36 call time is long in voicemail
December 5, 0:00:37 call time is long in voicemail
December 4, 0:00:38 call time is long in voicemail
December 5, 0:00:38 call time is long in voicemail
December 6, 0:00:38 call time is long in voicemail
December 5, 0:00:38 call time is long in voicemail
December 4, 0:00:39 call time is long in voicemail
December 5, 0:00:39 call time is long in voicemail
December 5, 0:00:40 call time is long in voicemail
December 4, 0:00:41 call time is long in voicemail
December 4, 0:00:41 call time is long in voicemail
December 4, 0:00:42 call time is long in voicemail
December 4, 0:00:42 call time is long in voicemail
December 4, 0:00:42 call time is long in voicemail
December 5, 0:00:42 call time is long in voicemail
December 4, 0:00:43 call time is long in voicemail
December 4, 0:00:44 call time is long in voicemail
December 4, 0:00:45 call time is long in voicemail
December 5, 0:00:45 call time is long in voicemail
December 4, 0:00:45 call time is long in voicemail
December 5, 0:00:46 call time is long in voicemail
December 5, 0:00:47 call time is long in voicemail
December 4, 0:00:47 call time is long in voicemail
December 5, 0:00:48 call time is long in voicemail
December 5, 0:00:48 call time is long in voicemail
December 5, 0:00:49 call time is long in voicemail
December 5, 0:00:49 call time is very long in voicemail
December 4, 0:00:50 call time is very long in voicemail
December 4, 0:00:50 call time is very long in voicemail
December 5, 0:00:50 call time is very long in voicemail
December 4, 0:00:51 call time is very long in voicemail
December 4, 0:00:51 call time is very long in voicemail
December 6, 0:00:52 call time is very long in voicemail
December 6, 0:00:52 call time is very long in voicemail
December 5, 0:00:52 call time is very long in voicemail
December 4, 0:00:55 call time is very long in voicemail
December 4, 0:00:55 call time is very long in voicemail
December 4, 0:00:56 call time is very long in voicemail
December 4, 0:00:57 call time is very long in voicemail
December 5, 0:00:57 call time is very long in voicemail
December 4, 0:00:58 call time is very long in voicemail
December 4, 0:00:59 call time is very long in voicemail
December 5, 0:01:00 call time is very long in voicemail
December 6, 0:01:01 call time is very long in voicemail
December 4, 0:01:04 call time is very long in voicemail
December 4, 0:01:05 call time is very long in voicemail
December 5, 0:01:05 call time is very long in voicemail
December 4, 0:01:05 call time is very long in voicemail
December 4, 0:01:06 call time is very long in voicemail
December 6, 0:01:06 call time is very long in voicemail
December 4, 0:01:15 call time is very long in voicemail
December 5, 0:01:16 call time is very long in voicemail
December 4, 0:01:17 call time is very long in voicemail
December 5, 0:01:27 call time is very long in voicemail
December 5, 0:01:32 call time is very long in voicemail
December 5, 0:01:47 call time is very long in voicemail
December 4, 0:01:59 call time is very long in voicemail
December 4, 0:02:05 call time is very long in voicemail
December 4, 0:02:14 call time is very long in voicemail
December 5, 0:00:31 call time is long in voicemail
December 4, 0:01:41 auto debit it should be paid ss disposition
December 4, 0:01:43 good call
December 4, 0:00:09 blank call
December 5, 0:00:11 time not confirm by cm so it should be cb
December 4, 0:00:15 blank call
December 4, 0:00:15 time not confirm by cm so it should be cb
December 5, 0:00:15 time not confirm by cm so it should be cb
December 5, 0:00:16 ok
December 4, 0:00:16 time and Date not confirm by cm so it should be cb
December 4, 0:00:17 ok
December 5, 0:00:17 ok
December 5, 0:00:18 time not confirm by cm so it should be cb
December 5, 0:00:18 time not confirm by cm so it should be cb
December 4, 0:00:24 not on call
December 4, 0:00:26 not on call, al paid case
December 5, 0:00:35 al paid case
December 5, 0:00:37 payment done 10 min before, al paid case
December 4, 0:00:40 5 min before payment done
December 5, 0:00:42 5 min before payment done
December 4, 0:00:42 1 hour ago payment done
December 5, 0:00:44 al paid case
December 4, 0:00:48 al paid case
December 5, 0:00:50 al paid case
December 5, 0:00:53 2-3 min payment done
December 4, 0:00:54 10 min before payment done
December 6, 0:01:01 1 hour ago payment done
December 5, 0:01:04 al paid case
December 5, 0:01:05 ok
December 4, 0:01:06 recording not found
December 5, 0:01:13 recording not found
December 5, 0:01:17 not in cus_esc
December 4, 0:01:50 not in cus_esc
December 4, 0:00:56 cm having medical issue
December 7, 0:00:38 recording not found
December 7, 0:00:42 December c1m will pay on 10 due to so many calls
December 7, 0:00:57 Cm want time till 20 dec
December 7, 0:00:29 cm will pay on 9 dec
December 7, 0:00:41 cm need 2 -4 day time, agent not asked for reason
December 7, 0:00:49 cm want to foreclosure
December 7, 0:00:12 December v9oicecall
December 7, 0:00:42 December c1m will pay on 10 due to so many calls
December 7, 0:00:43 December c9ustomer will pay on 09 dec, agent not asked for reason, not making any efforts
December 7, 0:01:30 December c1m will pay on 10 dec at 2pm due to salary, agent not making any efforts, not creating urgen
December 7, 0:01:37 December c9m donot know how to make payment
December 7, 0:01:27 December i9t should be ptp
December 7, 0:01:42 December o1k
December 7, 0:00:44 December r9ecording not found
December 7, 0:02:27 December r9ecording not found
December 7, 0:00:28 December n9o efforts
December 7, 0 December c9m will pay on 9 dec, no efforts
December 7, 0:01:54 December o9k
December 7, 0:01:59 December o9k
December 7, 0:00:58 December o9k
December 7, 0:01:37 December c9all is ok
December 7, 0:00:27 call disconnected by agent, cm will pay by 08 dec
December 7, 0:00:29 cm will pay on 9 dec
December 7, 0:00:29 customer will pay in 2 days, agent not asked for reason and not making any efforts
December 7, 0:00:33 call is ok, but mention call back time and date also
December 7, 0:00:33 cm will pay today 3 pm, please mention call time also
December 7, 0:00:37 customer will pay within 2 days, mention call back date and time also
December 7, 0:00:37 customer will pay on 09 dec but agent not asked for reason, also not mention call date and ti
December 7, 0:00:37 cm not sure when he will make payments, agent not making any efforts, not tell cm urgency
December 7, 0:00:38 recording not found
December 7, 0:00:40 call is ok, but mention call back time and date also
December 7, 0:00:40 recording not found
December 7, 0:00:40 Agents not making efforts (increasing charges, cibil impact), call back time and date not men
December 7, 0:00:41 cm need 2 -4 day time, agent not asked for reason
December 7, 0:00:44 Disposition wrong, 3rd party connect, agent not ask for time when will cm available
December 7, 0:00:44 recording not found
December 7, 0:00:44 agent saying for vc in call, not mention time and date
December 7, 0:00:49 cm want to foreclosure
December 7, 0:00:53 cm will pay today or 08 dec, also mention date and time also
December 7, 0:00:57 Cm want time till 20 dec
December 7, 0:10:46 Dead air call in between for a long time, ask for link on whatsapp if app is not working, menti
### 00:00:18 ### cm will pay on 10 dec
### 00:00:19 ### cm will pay by 15 dec
### 00:00:21 ### ok
### 00:00:21 ### cm agreed to pay by7 dec
### 00:00:22 ### cm agreed to pay by7 dec
### 00:00:24 ### cm will pay on 9 dec
### 00:00:24 ### cm said to call back after 5 min
### 00:00:26 ### no response from cm side but call back date after 2 days
### 00:00:28 ### cm will pay after 2 days
### 00:00:28 ### ok
### 00:00:31 ### call is ok
### 00:00:31 ### recording not found
### 00:00:32 ### ok, approach more efforts
### 00:00:32 ### cm said to pay by 8 dec but call back 9 dec
### 00:01:03 ### good approach
### 00:01:04 ### good call
### 00:01:18 ### 30 sec dead air,cm medical issue
### 00:01:19 ### 14 sec dead air,cm said to make payment in evening
### 00:01:20 ### cm medical issue,
### 00:01:49 ### cm will pay on 12 dec, good approach,
### 00:00:20 ok
### 00:00:20 call is ok
### 00:00:21 call pick up by a child
### 00:00:22 recording not found
### 00:00:22 cm frustrated due to many calls
### 00:00:24 no response from cm side
### 00:00:26 ok
### 00:00:27 ok
### 00:02:14 call is ok
### 00:02:33 3 recording in which one is proper recording but another two only one person voice coming
call disconnected by agent
### 00:00:41 cm will pay on 31 dec and send mail for this reason
12/6/2024 ### recording not found
12/6/2024 ### recording not found
12/6/2024 ### cm said today 7 o clock
12/6/2024 ### recording not found
12/6/2024 ### Paid in portal but disposition not showing in crm
12/6/2024 ### cm said to make payment today
12/6/2024 ### recording not found
12/6/2024 ### recording not found
12/6/2024 ### recording not found
12/6/2024 ### two disposition in crm but only one recording found, finally in recording no clue found that i
12/6/2024 ### two disposition in crm but only one recording found, finally in recording no clue found that i

ffice whatsapp not used in this call

pay on 10 dec
taking is wrong,
ould be ptp
ould be ptp
### ok
### call is ok
### recording not found
### ok
### recording not found
### cm agree to pay, it may be ptp
### cm medical issue, already mail
### cm will pay 11 dec, it may be ptp
### cm not confirm date and time
### no efforts
### call is ok
### wrong number
### recording not found
### recording not found
### call is ok
### voice call
### no response fron cm side, agent said in last (500 rs ki penalty add ki jaa rhi h, mat deyo)
### ok
### cm agree to pay, it may be ptp
### cm agree to pay, it may be ptp
### cm agree to pay, it may be ptp
### very low voice,cm will pay on 15 dec, no efforts made by agents
### low voice, no call handling
### cm will pay on 22 dec, good efforts
### call handling is good
### payment date not told by cm, ok
### cm says to pay after 2 days
### cm agree to pay today
### ok,voice some high to tpc
### ok,voice some high to tpc
### call is ok
### cm arranging money
### cm agree to pay today
### recording not found, listening call on 10 dec
### it should be ptp
### ok, call disconnected by agent
### cm financially issue, ok
### cm mail (medical issue), need time till 25 dec
### cm medical issue already mail,need time
### need time, but cm not told about reason
### ok
### cm will pay in 1week, cm will try EOD
### recording not found, listening on 10 dec
### cm will try to pay on 10 dec evening
### cm will pay on 13 dec but no efforts made by agents
### cm will pay on 16 dec but no efforts made by agents
### cm will pay today, it should be ptp
### cm is driving, call is ok
### no response from cm side after listening purpose of the call
### cm will pay within 2 days
### ok
### ok
### recording not found, listening call on 10 dec
### recording not found, listening call on 10 dec
### recording not found, listening call on 10 dec
### cm said that he will pay by evening
### call is ok, greeting should be correct (mam ko sir bola)
### cm will pay by 12 dec, no efforts made by agent
### cm will pay by 20 dec
### wrong number told by cm
### agent not to say like this in last(are waah inki to 2 2 mummy hai)
### call is ok
### recording not found, listening call on 10 dec
### recording not found, listening call on 10 dec
### recording not found, listening call on 10 dec
### cm will pay on 15 dec, agent not make any efforts, voice very low
### ok, agent voice very low
### voice very low, cm will pay on 15 dec
### ok
### already paid full amount,
aking any efforts
ny efforts, not creating urgency

making any efforts

o not mention call date and time , not making any effort to make the payment right now
y efforts, not tell cm urgency (charges increases,cibil impact, cibil history), or arrange from family or friends

back time and date not mentioned


en will cm available

p if app is not working, mention Call date and time also

nly one person voice coming


ecording no clue found that its a correct ptp
ecording no clue found that its a correct ptp

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