GRADUATE RESUMES

Information Technology
Your success in gaining an interview for a graduate WORK INTEGRATED LEARNING (WIL)
position or progressing further in the application Undertaking a WIL subject is a great way to gain
process, hinges upon the quality of the written practical experience in your field. Make the most of
application you provide to an employer. this when preparing your resume. Consider how you
This is your opportunity to demonstrate that you can describe your responsibilities, achievements,
possess the necessary knowledge, skills and abilities contributions, range of duties and situations (small
for the position. business, government department, etc.). What skills
did you learn? What projects did you contribute to? Did
Tailor your resume you receive any positive feedback?
Your resume is a marketing tool. It is essential that EMPLOYMENT HISTORY
you tailor your resume for every job application to Begin with the most recent. Use bullet points to list
increase the fit between you, the role and the your responsibilities and achievements for each role
organisation. and tailor these to the position. Do not just list the
Thoroughly research the organisation and the position generic duties. Do not leave gaps in your resume. If
to determine what the employer is looking for. you had a career break, list this for transparency.
You must follow the application instructions to ensure REFEREES
your application progresses to the next stage. Supervisor/Manager/Academic. (Usually 2 to 3
Reflect on your past study and work experiences, people). Avoid personal referees. Obtain permission
extracting points that could help to sell yourself to an first.
employer.
Optional Headings
Emphasise your strengths as they relate to each
particular role and match your skills and abilities to the Professional Development Key Skills
job you are applying for. Extra-Curricular Activities Publications
Special Awards Volunteering
Headings Community Involvement Research Projects
There are no set headings for a resume, although the Language
following headings are commonly included. Decide
what headings best promote you to a prospective Use professional vocabulary, e.g. ‘negotiated’, rather
employer’s expectations. than ‘worked out’. Use verbs to describe your skills
Under each heading, list experiences in reverse and employment achievements. See the ‘Action Verb’
chronological order, most recent first. Information Sheet for more examples.

PERSONAL DETAILS
• Name, city, phone and email. Top Tips
• LinkedIn Profile – ensure your profile is up to • Thoroughly research the organisation’s application
date. Consider personalising your URL (search procedure to determine what is required.
Customise your URL on LinkedIn). • Tailor your resume to the job description/organisation
• Date of birth, marital/parental status, health requirements of the position.
information and full address are not required. • Emphasise achievements to demonstrate your capacity.
• Be clear, concise and truthful.
CAREER STATEMENT or PROFESSIONAL
• Check page requirements if identified by the employer.
SUMMARY (Optional, 2-3 lines)
• Use a simple, professional layout with consistent formatting.
This section should only be added to your resume if it
• Use bullet points to list your relevant experience and
has been written to suit the position and organisation
employment history and associated responsibilities and
you are applying to. This is your opportunity to market
achievements.
your key selling points plus state why you want the job.
• Check and check again for spelling and grammatical errors.
EDUCATION • Check if Applicant Tracking System (ATS) software is
Tertiary and high school (only list high school if you being used to short list resumes and modify layout if so.
are a recent school leaver and have relevant Online screening software may not read photos, clipart,
achievements to list) and other relevant training tables, fancy fonts, borders.
qualifications. Begin with your Bachelor of See our information sheet on Applicant Tracking Software – Can
Information Technology. a robot read your resume? to ensure your resume will get
through any online screening tools.
MEMBERSHIPS
Include memberships of professional bodies.

JCU Careers and Employability jcu.edu.au/careers @ jcucareers

[email protected]
CRICOS Provider No. 00117J
February 2024 Ph: 1800 246 446 (option 5)
Tim O’Neill Townsville, QLD 4810
Phone: 0412345678
Tip – Use a professional email address such as your Email: [email protected]
JCU email and personalise/embed your LinkedIn URL. LinkedIn:linkedin.com.in/TimothyONeil
________________________________________________________________________________________________________

PROFILE (Optional):
I am a motivated final year Information Technology student with with a solid foundation in network security, software
development, and database modelling. I have strong communication, teamwork and problem-solving skills developed
through my experience in IT helpdesk support and customer service roles. I am seeking opportunities to further
develop my skills in cyber security and risk management.
Tip – If you decide to include this,
keep it brief. Indicate the relevant
EDUCATION
professional skills and attributes
2022 – present Bachelor of Information Technology (Hons) you can bring to the position.
James Cook University, Townsville Qld
Expected completion date: November 2024
Tip - Include
other degrees or Honours Thesis: (insert title)
qualifications
completed prior Relevant Achievements
to the Bachelor • GPA: 5.7 (scale 1-7, 7 being highest)
of Information • Member of the winning team in the 2nd year Start-Up competition
Technology in • Organised Online Gaming Competition for first year students
this section. • Consider adding a link to your website/app to show your work

2021 Cert III in Information Technology

TAFE Queensland Townsville

2021 Year 12 Senior Certificate Tip – Only include if recent school leaver.
Pimlico State High School, Townsville QLD List major school awards, prizes, leadership
position, extra-curricular activities.
Achievements
• School Representative in inter-school Coding Competition

TRAINING AND PROFESSIONAL DEVELOPMENT Tip – List relevant

2023 Participated in theSPACE Start-Up weekend to work with conferences, courses,
inventors and innovators. workshops attended.
List course provider, title
2023 Completion of online course – writing Modular, Object and date attended.
Orientated PHP – Advanced – LinkedIn Learning
2022 Attended Queensland Computer Society webinar series on Data Mining

IT SKILLS
• Programming: Python, Java, C++
• Database Management: SQL, MySQL
• Web Development: HTML, CSS, JavaScript

Tips
• If specialist IT skills are required - identify these and demonstrate your level of expertise.
• The skills listed above are examples only. Think about your own skills i.e, critical reasoning, leadership.
• Research is crucial – you need to identify the skills the employer/position requires and address these.
• All JCU students can improve their skills with free access to LinkedIn Learning – check it out on the JCU Library
website.

Resume – Tim O’Neill Tip – Add your name in the footer. Page 2 of 4
COURSE PLACEMENTS
Feb – April 2023 Queensland Health, Townsville Hospital and Health Service (8 weeks)
• Assisted with internal customer service requests, helpdesk, troubleshooting and
providing technical advice
• Assisted with planned upgrades to existing systems, server and commercial software
• Worked in the Business Improvement Unit assisting with creating reports and data
extraction

June 2022 Brilliant Computer Solutions, Townsville (4 weeks)

• Successfully completed professional experience placement with a local company who
specialise in sales, networking and maintenance for small and medium businesses
• Participated in client consultations with the Senior Technician, Networking Team
• Researched software products for inclusion in Tender Submission

PROFESSIONAL INVOLVEMENT
2022 – present Student Member of Australian Computer Society Tip – Allow more space for
2022 – present Regular attendee at local CPD events (Dive into Digital) recent, relevant information
and provide less detail as
your information becomes
less recent/relevant.
EMPLOYMENT HISTORY
Feb 2023 – present InfoHelp Rover (Casual)
James Cook University Library, Townsville
• Provided first level ICT assistance to JCU students including: connecting to JCU
Eduroam (WIFI) and resolving printing, password and general issues
• Assisted students with use of JCU supported applications and Microsoft Office
applications
• Provided general library reference support to all library users
Dec 2021 – Nov 2022 Retail Assistant – Technology Department (Casual)
Harvey Norman, Townsville
• Provided excellent customer service, product advice and sales
• Participated in product training to ensure correct recommendations
• Award employee of the Month for best Team Player (September 2022)
Jan 2019 – Nov 2021 Team Member (Casual)
McDonalds, North Ward
• Participated in company training
• Customer service, register operation, food preparation and hygiene

COMMUNITY ENGAGEMENT
July – November 2023 IT Supporter (Volunteer)
North Townsville Community Hub, Townsville
• Provided training in email, Facebook and Zoom to disadvantaged youth at weekly class
Feb – Nov 2022 Student Mentor (Volunteer)
James Cook University, Townsville
• Supported first year IT students settle in and succeed in their transition into university
• Trained in communication, mentoring and advocacy

Tips
• Focus on highlighting achievements, responsibilities and transferable skills you have developed that are
relevant to the position and the employer and which indicate your capacity as a future employee
• Don’t underestimate the value of non-degree related employment. You will have gained valuable skills –
the key is to explain how these skills can be transferred to the role you are applying for
• Commence each description with an action word (verb)
• Don’t just list the duties from your Position Description
• Make a clear connection to the job you are applying for
Resume – Timcomplexity
• Identify O’Neill and achievements in each statement Page 3 of 4
 Tip – List interests that relate to your work life and give an indication of your personal qualities or abilities e.g.
leadership, resilience, teamwork.

INTERESTS
• Founding Member of JCU Gaming Club
• Keen traveller – independently travelled through Cambodia and Thailand

Tip – Request permission before listing referees. Keep your referees informed, they need to know what you
are applying for so that they are prepared when an employer contacts them to find out more about you.

REFEREES

Mr/Ms/Dr XXXXXX Mr/Ms/Dr XXXXXX

Business Owner Senior Lecturer
Brilliant Computer Solutions James Cook University
Phone: 07 XXXX XXXX Phone: 07 XXXX XXXX
Email: XXXX Email: XXXX

Need more help? Go to www.jcu.edu.au/careers for more resources

• Career and Job Search Information : Action Verb List, Can a robot read your Resume?
• Employability Edge: Master Written Applications module
• Big Interview: Combine training and practice to improve your interview techniques
• LinkedIn Learning: Online training to help you develop skills.
• Make an appointment with the JCU Careers and Employability Team for feedback on your
job application.

DO NOT COPY – PLEASE USE THIS

EXAMPLE TO GENERATE YOUR OWN IDEAS

Resume – Tim O’Neill Page 4 of 4