Mis
Mis
Input
Processing
Storage
Output
Decision Making
Feedback
1. What is an information system? Explain how will you process operations and take
decisions using an information system.
o An Information System (IS) is a set of components that collect, process, store,
and distribute information to support decision-making and control in an
organization.
o Process operations:
Data collection from operations.
Data processing for analysis.
Presenting information for decision-making.
o Decision-making:
By using real-time data from the system, managers can make informed
operational and strategic decisions based on analysis and reporting from
the IS.
2. Draw the architectural diagram of a computer and discuss the components.
o Components of a computer system:
Input Unit: Devices like keyboard, mouse.
Output Unit: Devices like monitor, printer.
Central Processing Unit (CPU): Consists of the Control Unit (CU) and
Arithmetic Logic Unit (ALU).
Memory: Main memory (RAM) and Secondary storage (Hard drives).
Bus System: Connects various components for data transfer.
3. Discuss the information system development process with reference to SDLC model.
o Systems Development Life Cycle (SDLC) consists of several phases for
developing an information system:
Requirement Gathering and Analysis
System Design
Implementation
Testing
Deployment
Maintenance
o Each phase plays a critical role in ensuring the system is designed and
implemented effectively.
4. Briefly explain the role of MIS in an organization along with its reasons for success
and failure.
o Role of MIS:
Supports decision-making by providing timely and accurate data.
Helps in coordination between departments.
Enhances productivity by automating processes.
o Reasons for Success:
Involvement of end-users.
Good system design and usability.
Support from top management.
o Reasons for Failure:
Lack of clear objectives.
Poor system integration.
Insufficient training for users.
5. Explain briefly how computer-based information systems can enhance the
marketing function in a firm.
o Enhancing Marketing:
Market Research: Use data analysis to identify trends and customer
behavior.
Customer Relationship Management (CRM): Manage customer data to
improve relationships.
Digital Marketing: Use tools for online campaigns, social media analysis,
and targeted advertising.
Sales Forecasting: Analyze sales data to predict trends and plan
inventory.