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Government of lndia
Manju Kumar Etrt{ s[i Ministry of Gommunications
Member (Operations)
Postal Services Board Department of Posts
Dak Bhawan, New Delhi-110001

DO No. 01-01/2024-PO Dated: 20th December, 2024

Dear

This relates to issuance of the Post Office Rules, 2024" (Rules) and "The Post
Office Regulations, 2024" (Regulations) under new Post Office Act, 2023, for the
functioning of the post offices- The PO Rules, 2024 and the PO Regulations, 2024 have
been issued vide G.S.R. 767 (E) dated 16.12.2024 under Part ll Section 3 Sub-section (i)
and S.O. 5440 (E) dated 16.'12.2024 under Part ll Section 3 Sub-section (ii). The new set
of Rules and Regulations came into force w.e.f . 16.12.2024. These Rules have been
circulated to all the Circles under copy to PAOs/Training Units/Directorate/Divisions etc.
vide letter of even number dated 18.12.2024.

2. The PO Rules, 2024 are framed to be enabler for the services to be provided by
the post offices. The Post Office Regulations, 2024 contains the administrative and
operational aspects of products and services offered by the post office across the country.
The lvlails and Parcel products have been rationalised keeping in view the redundancy of
the existing products and optimizing operational efficiency. For this purpose, some of the
products/services of similar kinds and features have been subsumed in a single
product/services; some of the prod ucts/services which do not have relevance and are
obsolete, have been done away with and features including weight, dimensions,
conditions of transmission have been modified. The highlights of major changes made in .

these Rules and Regulations are enclosed as ANA/EXURE.

3. Also, the PO Regulations, 2024 has several references which enable to make
administrative instructions for implementation of these Regulations. These instructions
have been issued by the Directorate/Divisions concerned and have been implemented
w.e.f .16.12.2O24 (the date of implementation of Rules and Regulations).

4. The new Postal Act - The Post Office Act, 2023 and its subordinate legislations
i.e. the PO Rules, 2024 and the PO Regulations, 2024 along with the major changes being
made in contrasted to the earlier Act/Rules, may be disseminated to each and every post
office i.e. HOs/SOs/BOs for awareness and informatlon.

5. Hoping for your extended positive support

Yours Sincerely
Mlf s

,
ld K a
All Heads of Circle

8 : +91-11-23096080 X : [email protected]
 ANNEXURE
Category of Products/services as per earlier Act/Rules Products/services as per Malor Changes
products/services new Act/Rules/Regulations
Letter Post Letter Letter Welght of letter has been fixed upto 500 gms
Letter Ca rds Lette r Cards No major change
Postcards Postcard containing printed communications, Competition
Postcard contain ing printed Post Cards Postcards, and Meghdoot Post Cards have been merged with
communications Post Cards.

Competition Postca rds Additionally, Postcard may be tendered for registration facility
Meghdoot Post Cards by paying the prescribed fee.

Book Packets Book Post Book Packets, Book Packets Containing Printed Books, Pattern
Book Packets Containing Printed Books and Sample Packets have been subsumed in Book Post (new
Pattern and Sample Packets product)

Book Packets containing period ica ls Pe riod ica I Post Book Packets containing periodicals has been renamed as
Periodical Post. However, features and other conditions are
kept same.
Business Reply Envelopes & Cards Omitted Business Reply envelopes & cards omitted.
Blind Literature Blind Literatu re No major chan8e
Registered Newspaper Registered Newspaper As per the definitionof newspaper mentioned in the Press &
Registration of Periodicals Act, 2023, the periodicity of
registered newspapers has been changed to at least once in a
week. Accordingly, other changes have been made in the
features and conditions of registered newspapers.
The newspaper, periodicity of which is more than a week may
be facilitated under Periodical Post.
Pa rcel Post Pa rcel (Ordinary) lndia Post Parcel Ordinary Parcel and Business Parcel have been subsumed in
Business Parcel lndia Post Parcel (new product) which is also an accountable
item. Features including weight and dimensions have been
modified.
 lndia Post Parcel may be availed by retail as well as contractual
customers. However, rate of postage of retail and contractual
customers are different.
EMS Speed Post Speed Post Document Speed Post has been split into speed post document and parcel
Speed Post Parcel
Va lue a dded Registration Registration No major change
products lnsurance lnsu ra nce No major cha nge
Value Payable Post Cash on Delivery Value payable Post have been merged with Cash on delivery
Cash on Delivery Cash on delivery has been extended to retail customers too.

Money Eiectron ic Money Order Money Order Family Allotment money order omitted.
Rem ittance Family Allotment Money Order Electronic Money Order has been renamed as Money Order.
Se rvices Limit ofmoney order raised from Rs. 5000 to Rs. 10000.
l-lowever, amount of remittance to a person through retail
money order has been restricted to Rs. 25,000.
Postal Orde r PostalOrder Earlier denominations of Rs. 1,2,5,7 , LO,20,50, 100 have been
changed to denomination of Rs. 10,20,50, 100.
Delivery options Post Box Post Box No major change
Post Bag Post Bag No major change
Logistics Logistics Post Logistics Post No major cha nge
BD products National Bill Mail Service Omitted
Bill Mail Service Omitted
Direct Post Direct Post No major change
Media Post Media Post No major change
Greeting Post Omitted
ePost ePost No major cha nge
Business Post Business Post No change
Retail Post Retail Post No change
 -r

Omitted
Ra khi Mail
Omitted
Free Post Service
Omitted
Print to Post
Magazine Post No change
Magazine Post
No modification in foreign p rod ucts/services
Foreign Slight changes in features and conditions of transmission
prod ucts/services