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WALMART. Compressed

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9 views11 pages

WALMART. Compressed

Uploaded by

Kashish Suri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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WALMART

Walmart is an American multinational retail corporation


that operates a chain of hypermarkets, discount
department stores, and grocery stores. Here are some
key facts about Walmart:

Walmart is primarily a retail company, specifically:

1.⁠ ⁠Multinational retail corporation


2.⁠ ⁠Hypermarket/supercentre operator
3.⁠ ⁠Department store chain
4.⁠ ⁠Grocery store chain
5.⁠ ⁠E-commerce platform

HARdWARe CoMponenTs:
1.⁠ ⁠Input Devices: Barcode scanners, POS terminals, and touchscreen
monitors.

2.⁠ ⁠Output Devices: Receipt printers, label printers, and digital


signage.

3.⁠ ⁠Storage Systems: Centralized data warehouses, cloud storage (e.g.,


IBM Cloud), and SAN (Storage Area Network) systems.

4.⁠ ⁠Servers: IBM Power Systems, HP ProLiant, and Dell PowerEdge.

5.⁠ ⁠Network Devices: Routers, switches, and firewalls from Cisco and
Juniper.

sofTWARe CoMponenTs:
1.⁠ ⁠Operating Systems: Microsoft Windows, Linux (Red Hat
Enterprise), and IBM z/OS.

2.⁠ ⁠Enterprise Resource Planning (ERP): SAP S/4HANA.

3.⁠ ⁠Supply Chain Management (SCM): Manhattan Associates.

4.⁠ ⁠Customer Relationship Management (CRM): Salesforce.

5.⁠ ⁠Data Analytics: Tableau, Microsoft Power BI.


HuMAnWARe (peRsonneL):
1.⁠ ⁠IT Managers
2.⁠ ⁠Network Administrators
3.⁠ ⁠Database Administrators
4.⁠ ⁠Software Developers
5.⁠ ⁠Help Desk Support

fiRMWARe:
1.⁠ ⁠Embedded systems in POS terminals and barcode scanners.
2.⁠ ⁠Firmware updates for network devices and storage systems.

CLAssifiCATion of CoMpuTeRs:
1.⁠ ⁠Mainframe: IBM zSeries for core business operations.
2.⁠ ⁠Servers: Distributed across data centers for various applications.
3.⁠ ⁠Desktops: Employee workstations running Windows or Linux.
4.⁠ ⁠Mobile Devices: Handheld scanners, tablets, and smartphones for
store operations.
5.⁠ ⁠Cloud Computing: Utilized for scalability and flexibility.
Walmart utilizes a diverse range of computer
systems to support its vast operations. Here's
a breakdown of the classification of
computers used in Walmart's business:

1.⁠ ⁠MAinfRAMe CoMpuTeRs:


•⁠ I⁠ BM zSeries (z14, z15) for:
- Core business operations (e.g., inventory management, supply
chain management)
- Critical applications (e.g., payroll, financial processing)
- High-volume transaction processing

2.⁠ ⁠seRveRs:
•⁠ I⁠ BM Power Systems (AIX, Linux) for:
- Enterprise Resource Planning (ERP) systems
- Supply Chain Management (SCM) systems
- Data analytics and business intelligence

⁠ P ProLiant (Windows, Linux) for:


•⁠ H
- E-commerce platform
- Digital marketing and advertising
- Store operations and management

⁠ ell PowerEdge (Windows, Linux) for:


•⁠ D
- Store-level servers (e.g., pharmacy, optical)

3.⁠ ⁠deskTop CoMpuTeRs:


⁠ P EliteDesk (Windows 10) for:
•⁠ H
- Employee workstations
- Store management and operations
- Customer Service Representative (CSR) stations

⁠ ell OptiPlex (Windows 10) for:


•⁠ D
- Administrative tasks
- Back-office operations

4.⁠ ⁠MobiLe deviCes:


⁠ andheld scanners (e.g., Motorola, Honeywell) for:
•⁠ H
- Inventory management
- Stockroom operations
- Store floor operations

•⁠ T⁠ ablets (e.g., Apple iPad, Android) for:


- Store management and operations
- Employee training and development
- Customer-facing applications

•⁠ S⁠ martphones (e.g., Apple iPhone, Android) for:


- Employee communication and collaboration
- Mobile payments and transactions

5.⁠ ⁠poinT-of-sALe (pos) sysTeMs:


•⁠ ⁠NCR Corporation's POS terminals for:
- Checkout lanes
- Self-service kiosks
- Mobile POS

⁠ erifone's POS terminals for:


•⁠ V
- Payment processing
- Card readers

6.⁠ ⁠dATA sToRAge And CLoud


CoMpuTing:
•⁠ ⁠IBM Cloud (cloud storage, computing)
•⁠ ⁠Microsoft Azure (cloud storage, computing)
•⁠ ⁠Amazon Web Services (AWS) (cloud storage, computing)
•⁠ ⁠NetApp storage systems (data storage, backup)

7.⁠ ⁠neTWoRk deviCes:


⁠ isco routers, switches, and firewalls for:
•⁠ C
- Network infrastructure
- Security and access control

•⁠ J⁠ uniper Networks routers and switches for:


- Network infrastructure
- Security and access control

Walmart's diverse computer infrastructure


supports its complex operations, ensuring efficient
management of:
1.⁠ ⁠Supply chain and inventory
2.⁠ ⁠Sales and customer transactions
3.⁠ ⁠Employee operations and communication
4.⁠ ⁠Data analytics and business intelligence
5.⁠ ⁠E-commerce and digital platforms

souRCes:
1.⁠ ⁠Walmart's Technology Blog
2.⁠ ⁠IBM Case Study: Walmart's SAP S/4HANA Migration
3.⁠ ⁠Forbes: Walmart's Digital Transformation
4.⁠ ⁠Walmart's Annual Report (2022)
5.⁠ ⁠Gartner Research: Walmart's Supply Chain Management Strategy

HoW iT sysTeMs HeLp WALMART:


1.⁠ ⁠Streamlined Operations: Automated inventory management and
supply chain optimization.
2.⁠ ⁠Enhanced Customer Experience: Personalized marketing and
efficient checkout processes.
3.⁠ ⁠Data-Driven Decision-Making: Real-time analytics for sales,
inventory, and customer behavior.
4.⁠ ⁠Improved Collaboration: Seamless communication among
employees, suppliers, and partners.
5.⁠ ⁠Scalability and Flexibility: Cloud computing enables easy
adaptation to changing business needs.

Walmart's IT system integrates these components to achieve


operational efficiency, customer satisfaction, and competitive
advantage.
LeT's CoMpARe TWo Types of AppLiCATion sofTWARe:

sofTWARe 1: enTeRpRise
ResouRCe pLAnning (eRp)
definiTion: ERP software integrates various business functions into
a single system, providing a centralized database for managing
operations, finances, supply chain, and human resources.

feATuRes:

1.⁠ ⁠Financial Management (accounting, budgeting)


2.⁠ ⁠Human Capital Management (HR, payroll)
3.⁠ ⁠Supply Chain Management (procurement, inventory)
4.⁠ ⁠Customer Relationship Management (CRM)
5.⁠ ⁠Business Intelligence (reporting, analytics)

business benefiTs:

1.⁠ ⁠Streamlined operations


2.⁠ ⁠Improved data accuracy and visibility
3.⁠ ⁠Enhanced collaboration across departments
4.⁠ ⁠Better decision-making with real-time analytics
5.⁠ ⁠Scalability and flexibility

sofTWARe 2: CusToMeR
ReLATionsHip MAnAgeMenT (CRM)
definiTion: CRM software manages interactions with customers,
clients, and sales prospects, focusing on sales, marketing, and
customer service.

feATuRes:

1.⁠ ⁠Contact and Lead Management


2.⁠ ⁠Sales Force Automation
3.⁠ ⁠Marketing Automation
4.⁠ ⁠Customer Service and Support
5.⁠ ⁠Analytics and Reporting

business benefiTs:

1.⁠ ⁠Improved customer engagement and retention


2.⁠ ⁠Enhanced sales performance and forecasting
3.⁠ ⁠Personalized marketing and targeting
4.⁠ ⁠Efficient customer support and issue resolution
5.⁠ ⁠Data-driven decision-making

CoMpARison:

| Feature/Benefit | ERP | CRM |


| --- | --- | --- |
| Financial Management | Yes | No |
| Human Capital Management | Yes | No |
| Supply Chain Management | Yes | No |
| Sales and Marketing Automation | Limited | Yes |
| Customer Service and Support | Limited | Yes |
| Analytics and Reporting | Yes | Yes |
| Scalability and Flexibility | Yes | Yes |

depARTMenTAL AppLiCATions:
1.⁠ ⁠Finance: ERP (financial management, accounting)
2.⁠ ⁠HR: ERP (human capital management, payroll)
3.⁠ ⁠Marketing: CRM (marketing automation, lead management)
4.⁠ ⁠Sales: CRM (sales force automation, sales analytics)
5.⁠ ⁠Customer Service: CRM (customer service and support)
6.⁠ ⁠Operations: ERP (supply chain management, inventory
management)

key TAkeAWAys:

1.⁠ ⁠ERP software integrates various business functions, while CRM


software focuses on customer interactions.
2.⁠ ⁠ERP provides a broader range of features, while CRM offers deeper
functionality in sales, marketing, and customer service.
3.⁠ ⁠Both software types offer analytics and reporting capabilities.
4.⁠ ⁠ERP is essential for finance, HR, and operations, while CRM is
crucial for marketing, sales, and customer service.

souRCes:

1.⁠ ⁠SAP ERP Overview


2.⁠ ⁠Salesforce CRM Overview
3.⁠ ⁠ERP vs. CRM: What's the Difference? (Forbes)
4.⁠ ⁠ERP and CRM: How They Work Together (CIO)
5.⁠ ⁠ERP and CRM Software: A Guide for Business (TechTarget)

subMiTTed by : AgAM MeHRA


subMiTTed To : iLA nAQvi
seCTion : d
CouRse : bbA(1sT seMesTeR)
subJeCT : iT AppLiCATion in business (iTAb)

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