VIT (Part A)

A. Multiple choice questions

Read the questions carefully and circle the letter(s) (a),
(b), (c) or (d) that best answer(s) the question. (Note: There
can be more than one correct choice)
1. Which of the following is NOT an element of communication
within the communication process cycle?
(a) Channel
(b) Receiver
(c) Sender
(d) Time
2. You need to apply leave at work? Which method of
communication will you use?
(a) e-mail
(b) Poster
(c) Newsletter
(d) Blog
3. By which action can senders send their messages?
(a) Gestures
(b) Speaking
(c) Reading
(d) Writing
B. Subjective question
1. Make a chart highlighting all the methods of
communication. Use markers and colours to highlight
differences amongst all.
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A. Multiple choice questions
Read the questions carefully and circle the letter (a), (b),
(c) or (d) that best answers the questions.
1. Which of the following is an example of oral
communication?
(a) Newspapers
(b) Letters
(c) Phone call
(d) e-mail
2. What are the types of words we should use for
verbal communication?
(a) Acronyms
(b) Simple
(c) Technical
(d) Jargons
3. Why do we use e-mails?
(a) To communicate with many people at the same time.
(b) To share documents and files.
(c) To talk to each other in real-time.
(d) To keep a record of communication.
B. Subjective question
1. List the different types of verbal communication.
Include examples for each verbal communication type
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A. Multiple choice questions
Read the questions carefully and circle the letter (a), (b),
(c) or (d) that best answers the question.
1. Which of these is a positive (good) facial expression?
(a) Frowning while concentrating
(b) Maintaining eye contact
(c) Smiling continuously
(d) Rolling up your eyes
2. What does an upright (straight) body posture convey
or show?
(a) Pride
(b) Professionalism
(c) Confidence
(d) Humility
3. Which of these is NOT an appropriate non-verbal
communication at work?
(a) Keeping hands in pockets while talking
(b) Talking at moderate speed
(c) Sitting straight
(d) Tilting head a bit to listen
4. Which of the following statement is true
about communication?
(a) 50% of our communication is non-verbal
(b) 20% communication is done using body movements,
face, arms, etc.
(c) 5% communication is done using voice, tone,
pauses, etc.
(d) 7% communication is done using words
5. Put a X mark against the actions below which are
examples of bad non-verbal communication.
• Laughing during formal communication
• Scratching head
• Smiling when speaking to a friend
• Nodding when you agree with something
• Standing straight
• Yawning while listening
• Sitting straight
• Maintaining eye contact while speaking
• Biting nails
• Firm Handshake
• Clenching jaws
• Looking away when someone is speaking to you
• Intense stare
B. Subjective question
1. Draw any five common signs used for Visual
Communication. Explain what each conveys and where
did you see it?
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A. Multiple choice questions
Read the questions carefully and circle the letter (a), (b),
(c) or (d) that best answers the question.
1. Which of these are examples of positive feedback?
(a) Excellent, your work has improved.
(b) I noticed your dedication towards the project.
(c) You are always doing it the wrong way.
(d) All of the above
2. Which of these are examples of negative feedback?
(a) I hate to tell you this but your drawing skills are poor.
(b) You can surely improve your drawing.
(c) This is a good drawing but you can do better.
(d) None of the above
3. Which of the following are effective components of a good
feedback?
(a) Detailed and time consuming
(b) Direct and honest
(c) Specific
(d) Opinion-based
B. Subjective question
1. What do you mean by feedback? Let’s take a scenario.
Radha is your co-worker. Together you are making a
report on how to manage the waste in your store. Since
she has not finished her part of the report on time, the
whole report has got delayed and the manager has given
you both a warning. Write down the feedback you would
like to give your co-worker on managing time. Try to keep
the feedback specific and polite.
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A. Multiple choice questions
Read the questions carefully and circle the letter(s) (a),
(b), (c) or (d) that best answers the question.
1. Which of these is NOT a common communication barrier?
(a) Linguistic barrier
(b) Interpersonal barrier
(c) Financial barrier
(d) Organisational barrier
2. Which of these are ways to overcome communication
barriers?
(a) Respecting each other’s differences
(b) Using a translator
(c) Not communicating at all
(d) Using your own language for comfort
B. Subjective question
1. Write down the common communication barriers you
may come across when you move to a new city or country.
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A. Subjective questions
1. Describe stress and stress management in your
own words.
2. List your favorite stress management technique and
elaborate why you find it the most effective.
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A. Multiple choice questions
Read the questions carefully and circle the letter(s) (a),
(b), (c) or (d) that best answers the question.
1. What makes you complete work or studies without
others cheering you?
(a) Self-confidence
(b) Communication
(c) Self-motivation
(d) Self-esteem
2. Which of the following are types of motivation?
(a) Internal
(b) Intermediate
(c) External
(d) Extensive
3. Ravi works hard to get the best student award at the
end of year. What type of motivation is this?
(a) Internal
(b) External
(c) Both internal and external
(d) Not any specific type of motivation
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A. Subjective questions
1. What is Goal Setting?
2. In SMART goals, what does ‘S’ stand for? Explain.
3. What is the best way to work on long-term goals?
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A. Subjective questions
1. What is time management and how can you manage
your time?
2. How can tracking your time help you?
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A. Multiple choice questions
Read the questions carefully and circle the letter (a), (b),
(c) or (d) that best answers the question.
1. Which of the following functions is not performed using
a mouse?
(a) Turn on
(b) Hover
(c) Right click
(d) Drag and Drop
2. What is the term used when you press and hold the left
mouse key and move the mouse around?
(a) Highlighting
(b) Dragging
(c) Selecting
(d) Moving
3. Here are the steps that take place when starting a
computer. Rearrange the steps in the correct order.
(a) Desktop appears after login
(b) Login screen appears
(c) Power on Self-Test (POST) starts
(d) Operating system starts
(e) Welcome screen appears
B. Subjective questions
1. What is the function of the ENTER key?
2. How will you prevent others from using your computer?
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A. Multiple choice questions
Read the questions carefully and circle the letter (a), (b),
(c) or (d) that best answers the question.
1. Which one of the following shortcut keys is used to paste
a file?
(a) Ctrl + c
(b) Ctrl + p
(c) Ctrl + v
(d) Ctrl + x
2. Which of the following is a valid file extension for Notepad
file?
(a) .jpg
(b) .doc
(c) .text
(d) .txt
3. What keys do you use to copy something?
(a) Ctrl+x
(b) Ctrl+c
(c) Ctrl+z
(d) Ctrl+y
B. Subjective questions
1. How is a computer file system similar to our physical file
system in a school?
2. What are the steps you will perform to save a text file in
Ubuntu?
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A. Multiple choice questions
Read the questions carefully and circle the letter (a), (b),
(c) or (d) that best answers the question.
1. What happens if you leave a device plugged in even after
it is charged 100%?
(a) It can break.
(b) It can stop functioning.
(c) It can over-heat.
(d) Data can get corrupt.
2. How can an anti-virus protect your device?
(a) It can protect it from over-heating.
(b) It can increase its performance.
(c) It can prevent data from getting corrupt.
(d) It can backup data.
3. Which option is not required to keep a device cool?
(a) Keep the device unplugged when in use.
(b) Do not cover a laptop with a blanket.
(c) Make sure computer’s CPU fan is working.
(d) Avoid leaving the device in the sun.
4. Which of the following is essential for maintaining
keyboard?
(a) Turn the keyboard upside down and shake it to
remove foreign material.
(b) Blow dust and other particles with help of a blower.
(c) Use a very dilute combination of soap and water
applied with a non-abrasive cloth to remove stains
from the keycaps.
(d) All of the above.
B. Subjective questions
1. Explain how to clean a computer on a daily basis.
2. How can you increase the performance of a computer?
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A. Multiple choice questions
Read the questions carefully and circle the letter (a), (b),
(c) or (d) that best answers the question
1. What should you do to ensure secure online transactions?
(a) Lock your computer
(b) Give credit card or bank details only on safe websites
(c) Use anti-virus
(d) Do not use pirated software
2. Which of the following trap small children into
inappropriate relations?
(a) Online predators
(b) Worms
(c) Trojan Horse
(d) Anti-Virus
3. What should a strong password consist of?
(a) Only letters
(b) Numbers and special characters
(c) Name of a person
(d) Letters, numbers and special characters
B. Subjective questions
1. Explain how Trojan Horse virus works.
2. List the various ways you can use to protect your data.
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A. State whether the following statements are True or False
1. Entrepreneurs can create jobs in the market.
2. When many entrepreneurs sell mobile phones in a
market, the prices of phones increase.
3. Entrepreneurs identify a need in the market and build a
product or service for it.
B. Subjective question
1. List the ways in which an entrepreneur affects a society.
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A. Here are some stories of some entrepreneurs. Tick the
option for the quality they are showing.
1. Ravi’s customer comes to his store and starts shouting
at him. He does not get angry. He listens to what his
customer is saying. He is ____________.
(a) hardworking
(b) confident
(c) patient
(d) prying new ideas
2. Susheela decides to sell her company tyres in Sri Lanka.
It does not sell and she has a loss. She apologises to the
people who work for her. She says she will plan better
next time. She _______________________.
(a) takes responsibility for your mistakes
(b) thinks before making a decision
(c) does not give up
(d) is creative
B. Tick the correct option for the function that the
entrepreneur is doing.
1. Ali has a diamond factory. He pays his employees on the
1st of every month.
(a) Creates a new product
(b) Manages the business
(c) Takes risk
2. Mary buys bulbs for her business from Noida. She learns
that bulbs are cheaper in Faridabad. So, she decides to
start buying bulbs from there.
(a) Makes decisions
(b) Divides income
(c) Takes risk
3. Rehnuma has two people who work for her. Every day,
she spends one hour with them to learn about what
they’ve done that day.
(a) Creates a new product
(b) Divides income
(c) Manages the business
C. Subjective question
1. What do you think is the most important function of
an entrepreneur? Write your answer giving suitable
examples.
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A. Subjective questions
1. What is the difference between a misconception and
reality? Give an example.
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A. Write against the option, if the business idea is of
self-employment or wage employment.
(a) Cooking in a restaurant
(b) Owning a clothing business
(c) Having a dosa selling stall
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A. Multiple choice questions
Read the questions carefully and circle the letter (a), (b),
(c) or (d) that best answers the question.
1. How many sustainable development goals are given by
the United Nations?
(a) 18
(b) 17
(c) 15
(d) 20
2. Choose the option which defines sustainable
development.
(a) Taking care of future generations
(b) Taking care of only ourselves
(c) Taking care of ourselves and the future generations
(d) Well-being of all
3. Which organisation has made the Sustainable
Development Goals.
(a) United Nations
(b) League of Nations
(c) UNICEF
(d) World Health Organisation
B. Subjective questions
1. What is the meaning of sustainable development?
2. Why do you think the United Nations has made the 17
Sustainable Development Goals?
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A. Multiple choice questions
Read the questions carefully and circle the letter (a), (b),
(c) or (d) that best answers the question
1. Which of the following sources of energy is from a
renewable source?
(a) Solar energy
(b) Wood
(c) Coals
(d) Petrol
2. Choose the option which is not a sustainable
development goal according to United Nations.
(a) Clean Water and Sanitation
(b) Gender Equality
(c) Population
(d) Reduced Inequalities
B. Subjective questions
1. List some ways in which we can use resources sensibly.
2. Explain the importance of education towards sustainable
development.
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