Scribd
Upload
25 views9 pages

Troubleshoot of Internet Explorer and Printer

Interview questions

Uploaded by

Nisha Fatma
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
25 views9 pages

Troubleshoot of Internet Explorer and Printer

Interview questions

Uploaded by

Nisha Fatma
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 9

QUESTIONS

1. Troubleshoot of internet Explorer and printer.

- Close all Internet Explorer windows

- click start click all programs right click internet exposure and select
run as administrator

- browse to a website and try test printing a page while running as


administrator

2. Different types of antivirus

- Norton antivirus

- Mac free virus

- AVG antivirus

- Avast Antivirus

3. Different types of Microsoft

- Microsoft Word

- Microsoft XL

- PowerPoint

- onenotebook
- Outlook

4. Scenarios of the client of troubleshoot the Internet Explorer

The Microsoft exposure may be locked down to prevent configuration


changes. Downloading problem Internet Explorer by default does not
allow files to download from websites or applications this is a simple
change you can make IE browser to allow the documents and
management application to download files Add the file fold server need
to local instant security settings and ensure that downloads.

5. Latest processor

- There are i3 i5 i7 and i9 CPUs the higher the number the more
powerful processor is the rest has changed 10th generation is the latest
chips

6. Latest version of android and iOS

- Android 10, iOS 13.3.1

7. What is the other name of Windows live ID

- Microsoft live ID

8. What is cloud service?


- iCloud service is a virtual service rather than physical server running in
a cloud computing enrolment it is billed hosted delivered via cloud
computing platform via internet could be accessed remotely they are
also called as virtual servers

9. What is cloud?

- Cloud computing means storage and accessing data and programming


over the internet instead of computer hard drive

10. F8 shortcut to safe mode

- Press and hold F8 key as your computer restarts

11. Difference between cloud server and virtual server

-Virtual server shares software and hardware resources with other


operating systems virtual server or common because they can provide
more efficient resource control and our cost effective

12. What is 0SX and mac

- The current Mac operating system is macOS originally named macOS X


until 2012

13. What is Malware?


- is a software intentionally designed to cause damage to a computer
server or client computer network a wide variety of malware types
Trojan horse, Ransom ware, spyware, Adware

14. Difference between routers on switch

- Router and switch are both network connecting devices Router works
at network layer and is responsible to find the shortest path for a
packet whereas switch connects various devices in a network Router
connects devices across multiple networks

15. Expand DSS

- Decision support system is a computerized program used to support


determination of action in an organization

16. how to deal with irritate CX

- try not to take it personally your aim should always be customer


satisfaction whatever the situation show empathy and personality offer
solutions take suggestions to the management

17. My light-bulb is not working what are the troubleshoot steps

- tighten the bulb if it loose then try the switch again if a problem
remains be sure the switches is on off remove the bulb and substitute
new one
18. unable to get website access internet

- try another browser if you are using Firefox or chrome try exposure or
vice versa use the IP address every website has a unique IP address

19. Expand HDD

- Hard disk drives

20. What is Windows 10

- Windows 10 is a series of operating system developed by Microsoft


and released part of its Windows family operating systems

21. Different processor

- Intel = Pentium, Celeron, Amds = core, Athlon Sempron -

22. New printer and new system and there is an issue in connecting
how are you going to assist to the customer

- Check router or internet connection is working fine check internet


network connection setting on Windows connect your system to
wireless network resolve your Internet connections
23. Device Manager

- Device Manager is a Control Panel applet in Microsoft Windows


operating systems. It allows users to view and control the hardware
attached to the computer. When a piece of hardware is not working,
the offending hardware is highlighted for the user to deal with

24. How do you keep yourself upgrade in knowing the technology

- attend the conference and trade shows find innovators in your space
and follow them tap your network seek online courses and credentials

25. When are you expected to troubleshoot the customers and what
are the different tools you require suggest and help the customer

- Speed test for networking, trace route for routing issues

26. Operating system

- An operating system is a system software that manages the computer


hardware software resources and provide common services for
computer programs

27. Task Manager

- Task Manager is a system monitor program used to provide


information about the processing and applications running or a
computer as well as general status of a computer
28. What is blue screen error?

- Stop error commonly called the blue screen of death or blue screen it
is displaced in the Windows computer when a fat and system errors it
indicates system crash

29. How to set default windows in system

- From the start menu clicks settings click star system default apps in
the resulting set a default programmer Windows key Q program in the
list on the left and then click the set this program as a default option

30. What is remote tester package?

- Remote usability testing is a method of remote research that means


users and Incite platform to record the screen of test participants their
interact with the products are experiencing the natural environment

31. What will you do if the monitor shows you black screen

- basically if the computer can't detect a monitor of some kind the


screen will remain black in case like this when you can't even get
computer to launch you may need to restart your computer and boot
into recovery mode

32. Different types of hard drives


- there are two general types of hard drives hard disk drive HDD which
use one or more rotating disc and solid-state drives SSD which have no
moving mechanical parts but use flash memory like kind found in the
USB flash drive

33. Explain VPS and expand

- VPS virtual private server hosting is a type of hosting suited for people
who have outgrown shared hosting multiple sites on a single website

34. What are those reasons for system slow?

- running out of from running out of disk space hard disk drive solid-
state drive too many background programs too many start-up programs
malwares or viruses

35. unable to send mail

- Open settings close apps clear catchy and tap clear data reboot your
device open Gmail again

36. What is search engine and examples?

- Search engine is a web based tool that enables users to locate


information on World Wide Web popular examples of search engine or
Google
37. What is safe mode?

- Save mode is designed to help you find out problems of a computer


operating system it can also refer to mode of operating application
software

38. Arrange the software by when they released from first Windows
eight Windows XP Windows 7 Windows vista

- Windows XP 1985 Windows vista 2006 Windows seven 2009 Windows


eight 2013

39. Is battery is inbuilt in CPU or not

- Yes

40. Expand SST

- Statistical software tool Perform a large variety of statistical functions


this functions including editing transformation and recording of data

You might also like