BP1000i Series

THERMAL LABEL PRINTER

USER MANUAL

User Manual : BP1000i series

Version : Rev. 1.1
Issue Date : 2017.11
P/N : 920-016211-00
 BP1000i Series
USER MANUAL

CONTENTS
1 Barcode Printer 001
1.1 Box Content 001
1.2 Getting to Know Your Printer 002

2 Printer Setup 004

2.1 Loading the label roll 004
2.2 Loading & Removing the Ribbon 008
2.3 Connecting the Printer to the Host Computer 010
2.4 Wizard CD Standard Installation 011

3 Printer Setting and Control 014

3.1 Operation Panel 014
3.2 LCD Interface Introduction 015
3.3 LCD Interface Function 020
3.4 Label Calibration and Self-Test 025
3.5 Error Alerts 027
3.6 USB Host 029

4 NetSetting for Ethernet 031

4.1 Installing the NetSetting Software 031
4.2 The Interface of NetSetting 032

5 Accessories 039
5.1 Preparation Steps 039
5.2 Installing the Cutter 040
5.3 Option Rewind Ribbon Hub Removing Ribbon 043

6 Maintenance and Adjustment 045

6.1 Installing / removing the print head module 045
6.2 Adjusting the print line 046
6.3 Adjusting ribbon tension 047
6.4 Cleaning the thermal print head 048
6.5 Adjusting the balance and print head tension 049
6.6 Ribbon shield settings 050
6.7 Cutter settings 051
6.8 Troubleshooting 052

Appendix

Contents
 USER MANUAL

FCC COMPLIANCE STATEMENT

FOR AMERICAN USERS
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 Subpart B of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one of the following measures:

● Reorient or relocate the receiving antenna.

● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 Subpart B of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this equipment.

TO WHICH THIS DECLARATION RELATES

IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
FCC CFR Title 47 Part 15 Subpart B:2013 Class B,CISPR 22:2008 ANSI C63.4: 2009 ICES-003 Issue 5:2013, Class B
IEC 60950-1:2005(Second Edition)+Am1:2009+Am2:2013
UL 60950-1 & CAN/CSA C22.2 No. 60950-1-07, 2nd Edition,2011-12(Information Technology Equipment -
Safety - Part 1: General Requirements)

TO WHICH THIS DECLARATION RELATES

IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013
EN55022:2012+AC:2013 Class B EN55024:2010+A1:2015
EN61000-3-2:2014 IEC61000-4-2 Ed. 2.0:2008
EN61000-3-3:2013 IEC61000-4-3 Ed. 3.2:2010
AS/NZS CISPR 32:2013 IEC61000-4-4 Ed. 3.0:2012
IEC61000-4-5 Ed. 3.0:2014
IEC61000-4-6 Ed. 4.0:2013
IEC61000-4-8 Ed. 2.0:2009
IEC61000-4-11 Ed. 2.0:2004

Declaration
 BP1000i Series
USER MANUAL

SAFETY INSTRUCTIONS
Please read the following instructions carefully.
1. Keep the equipment away from humidity.
2. Before you connect the equipment to the power outlet, please
check the voltage of the power source.
3. Make sure the printer is off before plugging the power connector
into the power jack.
4. It is recommended that you connect the printer to a surge
protector to prevent possible transient overvoltage damage.
5. Be careful not to get liquid on the equipment to avoid electrical
shock.
6. For safety and warranty reasons, ONLY qualified service personnel
should open the equipment.
7. Do not repair or adjust energized equipment under any
circumstances.

Caution
**** Danger of explosion if battery is incorrectly replaced. Replace only with the equivalent type recommended by
the manufacturer.
**** Dispose of used batteries according to the manufacturer’s instructions.
**** Only use with designated power supply adapter model.
**** Changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.

Specifications are subject to change without notice.

1 Barcode Printer

1.1 Box Content

Please check that all of the following items are included with your printer.

BP1200i / BP1300i / BP1600i Barcode Printer

Label Stock USB Cable BP1200i / BP1300i / BP1600i Series

4XLFN*XLGH

Series
BP1200i

Ribbon Power Adapter

Power Cord

CD
Including software and user’s manual.

1
 1 Barcode Printer

1.2 Getting to Know Your Printer

Device Overview

Front View

Stylus Pen

PRINTER COVER

TOUCH PANEL
VIEWING WINDOW
POWER BUTTON
FEED BUTTON

LOWER COVER PLATE

USB HOST

Rear View

Feed slot for continuous labels

Calibration button
Ethernet port

Serial port (DB-9)

Applicator Interface(OPTION)
USB port
USB Host

Parallel port(OPTION)

Power jack

On/Off switch

2
1 Barcode Printer

The Internal View of Printer

RFID module

RFID module

Ribbon rewind hub

Ribbon supply hub

Print mechanism

Platen roller

Release lever
for print head

Paper guide
Label tension guide
Label supply hub Label roll guide

Adjustable Sensor

Paper guide

3
2 Printer Setup

2.1 Loading the label roll

This printer supports the following printing methods:

Thermal transfer printing (TTP)ƝRequires a ribbon for transferring a printed image to a medium.
Direct thermal printing (DTP)ƝDoes not require a ribbon, only thermal paper.

Please check which printing method you are using and alter the settings accordingly in the printer driver,
printer menu, and/or software.

Place the printer on a flat surface

and open the printer cove

Turn it anticlockwise to a top right position as shown in the illustration

4
2 Printer Setup

Now slide the label roll guide forward and fold it down

Place the label roll on the label supply hub

, pushing it right up to the printer housing.

(Do not apply too much pressure to avoid

damaging the label stock.)

1RWH

* :KHQPRYLQJWKHODEHOUROOJXLGHKROGLWRQO\E\WKHHQGWKDWLVDWWDFKHGWRWKHEUDFNHWQRWE\LWVWRS

5
2 Printer Setup

Load the label roll into the printer as shown in the illustration.
Pass it through the printer as indicated by the red arrows.

Pass the label stock through the

Adjustable Sensor and up to the tear-off plate.

1RWH

* Remember to set the movable sensor to gap, black mark, or tag hole by changing the position of the sensor with the
adjustment wheel.

6
 2 Printer Setup

2. Return the print head release lever to its original position.

1. The labels pass between the wall of the printer housing

and the adjustable paper guide.

Then close the printer cover.

7
2 Printer Setup

2.2 Loading & Removing the Ribbon

Loading Ribbon

Place the printer on a flat surface

and open the printer cover

Place a new ribbon on the ribbon supply hub.

The two illustrations as below show you how to install the ribbon depending on the ribbon type (ink side in or out).

Ink side out Ink side in

8
2 Printer Setup

Pass the ribbon under the print head and back up on the other side.
Attach it to the empty ribbon core.

1RWH

* Do not pass the ribbon under the sensor.

9
2 Printer Setup

2.3 Connecting the Printer to the Host Computer

1. Please make sure that the printer is switched off.
2. Connect the power cord to the AC adapter and connect the adapter to the printer.
3. Connect the USB cable to the printer and host computer.
4. Switch on the printer. The operator panel should now light up.

BP1200i / BP1300i / BP1600i BARCODE PRINTER

10
2 Printer Setup

2.4 Wizard CD Standard Installation

1. ,QVHUWWKHSURGXFW&'LQWKH&'520GULYH$XWRPDWLFDOO\RSHQWKHZHESDJHVHWXSVFUHHQ
6HOHFWWKHPRGHO\RXSXUFKDVHG&OLFN”,QVWDOO3ULQWHU'ULYHU”
2. &OLFNƅI accept the terms in the license agreementƅFOLFN”1H[W”

3. &OLFN”1H[W”

4. &OLFN”)LQLVK”to step 5.

11
2 Printer Setup

5. The Driver Wizard will guide you through the installation procedure. Select "Install printer drivers" and click “Next”.

6. With a USB connection, search models such as the right diagram printer device. Specify your printer model
and click ”Next”.

BP1200i

7. Enter the printer name (you can use default), then click "Next" to display as right diagram.
Click "Finish" button to start installation.

BP1200i
BP1200i

BP1200i

BP1200i

12
2 Printer Setup

8. Driver installation completed.

‘BP1200i’.

13
3 Printer Setting and Control

3.1 Operation Panel

OPERATION TOUCH PANEL

TOUCH PANEL

FEED BUTTON

POWER BUTTON

POWER Button

Press the POWER button to turn on the printer, and the START UP SCREEN appears. The printer is on “ready to print”
status, the LCD screen should display the message “READY“ on the screen.
When printer is turned on, hold and press down the POWER button for 3 second will turn the printer off.

FEED Button

Turn on the printer and press the FEED button.

When you press the FEED button, the printer will advance media until the FEED button is released.
If you are using continuous labels, pressing the FEED button will advance a length of media until the button is released.
If you are using media with gaps, pressing the FEED button once will advance only one label.
If the label does not stop at the correct position, you need to run the auto-detection function for your media,
please see Section 3.4 Label Calibration and Self-Test.

PAUSE PRINTING_FEED Button

Pressing the FEED button while the printer is in standby mode will set the printer to pause mode. In this mode,
the printer can receive commands, but it will only process them when it is reset to standby mode. Pressing the
FEED button again will reset the printer to standby mode.

Pressing the FEED button during printing will interrupt printing. When the FEED button is pressed again, the printer
resumes printing. Example: While a 10-label print job is running, you press the FEED button to pause the printer.
Two of the labels have been printed. To resume printing and print the remaining eight labels, you will need to press
the FEED button again.

CANCEL PRINTING_FEED Button

Press and hold the FEED button for 3 seconds during printing cancels a print job. The current print job is cancelled.
Example: While a 10-label print job is running, you press the FEED button. Two of the labels have been printed.
The print job is cancelled and the remaining eight labels will not be printed.

14
3 Printer Setting and Control

3.2 LCD Interface Introduction

Getting Started

Press the POWER button to turn on the printer, and the START UP SCREEN appears.

Power on

If the printer is on “ready to print” status, the LCD screen should display the message “Ready“ on the screen.
Use touch gestures to get around the Home screen and other screen for setting.

Tap the screen with your finger or the stylus pen when you want to select
on screen items such as settings icons.

BP1200 V2.0000

Main Wizard Test

15
3 Printer Setting and Control

On the Ready Page, three function mode for setting. You can make various setting functions in FUNCTIONAL MODE.

Main

BP1200 V2.0000

Printer LCD
Codepage
Tap‘’Main ‘’--
Setting Language

Screen could show more detail of‘’ Main‘’

Label Printer
Setting Device Control

Test Recall Dump

Main Wizard Label Mode

Wizard

BP1200 V2.0000
Darkness 10

Tap‘’Wizard ‘’--
Speed 6

Set up printer of ‘’Darkness’’ ‘’Speed ‘’...

Media Continuous
Type

X-Offset 0

Y-Offset 0
Main Wizard Test

Test

BP1200 V2.0000 Self-Test page

Tap‘’Test ‘’--
Out of Dump Mode

self-Test page and Out of Dump Mode for setting.

Main Wizard Test

16
3 Printer Setting and Control

Printer Settings Main

Darkness 10
finish setting tap
Printer LCD
Speed 6 back to main page if Setting Language Codepage

do not save, tap

Sensor Auto Select system would not save
Select
any changes. Label
Setting Device Printer
Control
Media Continuous
Type

Recall Dump
Label Mode

Printer Settings UNLOCK

Darkness 10
LOCK

Speed 6 If printer functions locked, printer can not receive any commands
from GoLabel or any devices.
Sensor Auto Select
Select

Media Continuous
Type

17
3 Printer Setting and Control

Keyboard Mode

When plug-in an USB keyboard to the printer, LCD touch panel will display “Enter Standalone”, press the “Y” key
on keyboard to entering to the dialog for “Keyboard Mode” operation.

Keyboard Mode

BP1200 V2.0000

Recall Country Codepage

Label Code
Enter Standalone
(Y/N)

Clock Database Label

Setting Setting Edit

Preview Label function

User can choose any labels which have done in the printer and preview it. (See Instuctions)

Main

BP1200 V2.0000

Printer LCD
Setting Language Codepage
From the Home screen, tap
Main
to Main Page.
From the Main Page tap Recall Label Label Device Printer
Setting Control
to Recall Label Page.

Test Recall Dump

Main Wizard Label Mode

18
3 Printer Setting and Control

Recall Label Recall Label

From the Recall Label Page

001/002
5 0° 5 0° the touch panel shown on all labels,
FORM NAME

LABEL-1 5 0 BP1230i 5 0 Tap up to choose labels.

LABEL-2
FW:V2.000
15 0 15 0 Tap down to choose labels.

Preview
Label Tap Preview Label can see printing label.

Preview Preview
LLabel Label
L

Recall Label Recall Label

Prompt Print Quantity

001 1
Keeping tap to next page

Print out selected label.

5 0°

i
BP1200
000
FW:V2.

****Using recall label function send commands, printer display must be back to Ready Page.
BP1200 V2.0000

19 Test
Main Wizard
3 Printer Setting and Control

3.3 LCD Interface Function

Main Page

Main

Printer LCD
Setting Language Codepage

Label Printer
Device
Setting Control

Recall Dump
Label Mode

Setting items for printer, ex. Printing speed, darkness.Also includes a Printing Wizard for your ease of printing.

More than 10 languages for printer setting

It consists of a table of values that describes the character set for a particular language

Setting items for printing label, ex. Rotation, Printing position offset.

Option modules and connection port settings.

Self-Diagnose functions for printer, ex. TPH testing, self-test page printing.

Recall Label

Dump Mode

20
3 Printer Setting and Control

Device Page

Device

Buzzer Option Smart

Setting Backfeed

Serial Port LAN LCD

Setting Setting Setting

Clock
Setting

Setting off or on for buzzer

Setting items for options, ex. Cutter, Label Dispenser, Applicator

Choose ON. Printing labels would be back to start position.

Setting items for Serial Port, ex. Baud Rate, Parity, Data Bits, Stop Bits.

Setting items for LAN, ex. Port NO., DHCP, Dynamic IP, Default Gateway, Subnet Mask.

Setting items for LCD, ex. Brightness, Contrast, Power Saving, Password

Setting items for Clock, ex. Year, Month, Day, Hour, Minute

21
3 Printer Setting and Control

Setting Items in Setting Mode

Darkness 0-19
Speed 2-5
Auto Select
Media Detection See-Through
Reflective
Sensor Select
Label with Gaps
Printer Setting Media Type Label with Marks
Continuous
Direct Thermal
Printing Mode
Thermat Transfer
Tear-off Position 0-40
Apply
Top of Form
Cancel
English
Deutsch
丨檻Ḕ㕮
䰈檻Ḕ㕮
Français
LCD Language
Español
㗌㜓媅
Italiano
PȡȟȟȘȖȗ
Türkçe
850
852
437
860
863
865
857
861
862
855
Codepage 866
737
851
869
Win 1252
Win 1250
Win 1251
Win 1253
Win 1254
Win 1255
Win 1257
Rotation
X-offset
Label Setting
Y-offset
Start Offset

22
3 Printer Setting and Control

OFF
Buzzer
ON
None
Cutter
Optional Setting
Label Dispenser
Applicator
Off 
Smart Backfeed
On 
4800 bps
9600 bps
19200 bps
Baud Rate
38400 bps
57600 bps
115200 bps
Serial Port Setting Non
Parity Odd
Even
Device
7 bits
Data bits
8 bits
1 bits
Stop bits
2 bits
DHCP On
IP Address 0.0.0.0
LAN Setting
Subnet Mask 255.255.255.0
Gatway 192.168.0.254
Brightness 5
Contrast 5
LCD Setting
Power Saving 15
Password OFF
Year
Month
Clock Setting day
Hour
Minute
Test
Sample Pattern
Select Memory
Printer Control
Clear Memory
Calibration
Reset to Default
Darkness 2-5 or 7
Speed 0-19
Label with Gaps
Wizard Media Type Label with Marks
Continuous
X-Offset
Y-Offset
Enable
Clear Bind
Disable
Enable
Make Device Visible
Disable
Bluetooth
Enable
SSP
Disable
PIN Code 0000
Search Devices 
Self-Test page
Test
Out of Dump Mode

23
 3 Printer Setting and Control

Status of LCD Interface

When printer is on standby status (ready to print), the LCD interface will display “Ready” on screen.
You can only print when you see the “Ready“ status.

BP1200 V2.0000

Main Wizard Test

If there is any printers error, the LCD screen will display the error screen to show the type of error.
You can fix the error according the notice.

WARNING ICON

ERROR ICON

ERROR DESCRIPTION

Icon Definition

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7RXSSHUOHYHO 3DJHV,WJXLGHV\RXEDFNWRXSSHUOHYHOE\
WRXFKLQJGLVSOD\XSSHUULJKWLFRQ
$SSHDUVRQWKH1$9,*$7,21,&21RI6HWWLQJ
7RPDLQSDJH 9DOXH3DJHV,WJXLGHV\RXEDFNWRPDLQSDJH
E\WRXFKLQJGLVSOD\XSSHUOHIWLFRQ
2Q6HWWLQJ9DOXHSDJHVWRXFKGLVSOD\LFRQVWR
/RFN ORFNWKHYDOXHIRUSUHYHQWLQJXQH[SHFWHG
FKDQJH
8QORFN 7RXFKGLVSOD\LFRQVDJDLQWRXQORFNWKHYDOXH

24
3 Printer Setting and Control

3.4 Label Calibration and Self Test

Label Calibration

The printer can automatically detect and store label height.

That means the host computer does not need to transmit the label height to the printer.

Self Test

Self-test function lets you check whether the printer is functioning normally.
Here is how you run the label size calibration and self test.
1. Check that the label stock is loaded correctly.
2. Turn off the printer.
3. Turn the printer on again, keeping the FEED button pressed. When the LED starts to flash red, release the FEED
button. The printer will now measure the label stock and store the label height.
4. Once the printer has successfully measured the label stock, it will print a self-test label.
The contents of a self-test printout are listed below.

Model & Version BP1200i:GX.XXX

USB ID setting USB S/N:12345678
Serial port setting Serial port:96,N,8,1
MAC address of Ethernet port MAC Addr:xx-xx-xx-xx-xx-xx
IP protocol setting DHCP Enable
IP address of Ethernet port IP xxx.xxx.xxx.xxx
Gateway setting Gateway xxx.xxx.xxx.xxx
Netmask setting Sub-Mask xxx.xxx.xxx.xxx
##################################
Number of DRAM installed 1 DRAM installed
Image buffer size Image buffer size:1500 KB
Number of forms 0000 FORM(S) IN MEMORY
Number of graphics 0000 GRAPHIC(S) IN MEMORY
Number of fonts 000 FONT(S) IN MEMORY
Number of Asian fonts 000 ASIAN FONT(S) IN MEMORY
Number of Databases 000 DATABASE(S) IN MEMORY
Number of Scalable fonts 000 TTF(S) IN MEMORY
Free memory size 4073 KB FREE MEMORY
Speed, Density, Ref. Point, Print direction ^S4 ^H8 ^R000 ~R200
Label width, Form length, Stop position ^W102 ^Q100,3 ^E18
Cutter, Label Dispenser, Mode Option:^D0 ^O0 ^AD
Sensor Setting Reflective AD:1.96 2.84 2.49[0.88_23]
Code Page Code Page:850

25
3 Printer Setting and Control

Label Calibration Button

A hardware button to make a Label Calibration while printer encountering ‘’Media Error’’ during the cases when first-time
printer start up or change label or ribbon to another type, such as change using gap label to continuous or black mark
labels.

Press
CALIBRATION BUTTON

Press C-button for 2 seconds, it will make an auto-sensing to calibrate the label and ribbon’s parameters.

Press

****Press C-button is equivalent to the auto-sensing command ‘’~S,SENSOR’’ that will cancel on-printing-job and make the
Label Calibration immediately.

26
3 Printer Setting and Control

3.5 Error Alerts

In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD
screen and hear some beep signals. Please refer to below table for the error alerts.

OPERATION TOUCH PANEL

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FEED BUTTON

POWER BUTTON

Operation Panel
Status

Type Beeps Description Solution

The printing Open the print

Print Head Error 2 x 4 beeps mechanism is not mechanism and
correctly closed. close it again.

Once the print

head has cooled
High temperature
Print Head Error None down, the printer
at the print head.
switches to
standby mode.

No ribbon is Make sure that

installed and the the printer is set to
printer displays an direct thermal
error. printing mode.

Check ribbon Media Error 2 x 3 beeps

The ribbon is
finished or the Replace the
label supply hub is ribbon roll.
not mov ing.
27
3 Printer Setting and Control

Operation Panel Satus Beeps Description Solution

Status Make sure that
the label sensor is
positioned
correctly. If the
No paper is
sensor still does not
detected.
detect the paper,
run the auto-
detection
function again.
Replace the label
Paper is finished.
roll.
Media Error 2 x 2 beeps Possible reasons:
the print medium
has become
trapped around
the rubber roll; the
Printer feed sensor cannot
problem. detect a gap or
black mark
between the
labels; there is no
paper. Please
reset the sensor.

Delete
The memory is full.
unnecessary data
The printer prints
or install
the message "File
additional
System full ".
memory.

Use the "~X4"

command to print
Unable to find file. all files. Then
The printer prints check whether
File Error 2 x 2 beeps
the message "File the files exist and
Name not found" whether the
names are
correct.

A file of the same

Change the
name already
name of the file
exists. The printer
and try storing it
prints the message
again.
"Duplicate Name".

28
3 Printer Setting and Control

3.6 USB Host

Definition : USB Host port supports either device USB memory stick, keyboard or scanner.

Purpose

USB memory stick : It extends the user memory space up to 32GB for Graphic, Font, Label Format, DBF and Command

files downloading. The printer’s Firmware also can be updating if copy new version of Firmware into USB memory stick.

Connecting an USB keyboard to printer for ‘’Keyboard Mode’’ mode operation.

Plug-in an USB scanner to operate the printer in ‘’Keyboard Mode’’ .

Usage of Extended Memory

USB memory stick : It supports hot-plugging function; printer will create a Folder ‘’\LABELDIR’’ and switch ‘’User Flash’’

to ‘’ Extended Memory‘’ automatically while user plugs an USB memory stick into a printer.

Connect the USB Stick plugged -in printer to PC via USB Device or Ethernet port and run ‘’GoLabel’’ software to

download Graphic, Font, Label Format, DBF and Command files to the printer.

Detail download procedures, please refer to ‘’GoLabel On-line Help’’.

Usage of Firmware Update

Remove USB memory stick from printer and plug-in it to a PC’s USB port; delete Firmware ‘’*.bin’’ file from

‘’\LABELDIR\FW’’ of USB memory stick if it existing; or create a Folder ‘’\LABELDIR\FW’’ to USB memory stick if it doesn’t

existing.

Copy a new version of Firmware ‘’xxxx.bin’’ to the Folder ‘’\LABELDIR\FW’’; and then remove USB and plug-in

back to the printer that going to update Firmware.

The printer will update the Firmware automatically when plug-it-into the printer and printer find-out the Firmware

in ‘’\LABELDIR\FW’’ is newer version.

Don’t remove the USB memory stick out while it’s under updating with ‘’Flash Writing...’’message that displays on

LCD panel.

29
3 Printer Setting and Control

USB Keyboard

When plug-in an USB keyboard to the printer, LCD touch panel will display “Enter Standalone”, press the

“Y” key on keyboard to entering to the dialog for “Keyboard Mode” operation.

Here have six sub-dialogs “Recall Label” “Country Code” “Code Page” “Clock Setting” “Database Setting”

“Label Edit” is able operating by keyboard as follow definition:

1. Press “ESC” key to exist from “Keyboard Mode” or back to previous dialog

2. Press “F1”, it will let the printer from “Home Page” mode entering into “Keyboard Mode”

3. Press “Enter”, “Arrow” and “Alphabetic” keys as the usual in PC that will perform the key-in function of

“Keyboard Mode”.

Scanner

When plug-in an USB scanner to the printer, LCD touch panel will display “Enter Standalone”, tap the “Y” to

entering the dialog of “Keyboard Mode” operation.

Scanner is using in “Keyboard Mode” to scanning the “Serial Number, Variable” and Print Quantity while the printer

prompts a message on LCD touch panel and wait for data input.

** The USB Host port on printer is without ‘’HUB’’ function.

** The USB Memory Stick supports with ‘’FAT32’’Disk Format and up to 32GB only. The certified venders are Transcend,
Apacer, Patriot, Consair and Kingston.
* The download function for Graphic, Font, Label Format, DBF and Command files is operated by GoLabel of PC and
must go through the a ‘’i’’ ‘’x’’ model printer itself.
* On a PC, user may copy entire folder’’\LABELDIR’’ from USB memory stick to PC or vice-versa. Copy a sub-folder or
individual file in ‘’\LABELDIR’’ to PC or vice-versa is not supported.

30
4 NetSetting for Ethernet

4.1 Installing the NetSetting software

The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port.
It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow
below steps.

1. Insert the product CD in the CD/DVD drive of the host computer and open the "Ethernet" folder on the CD.
2. Select the icon for the NetSetting installation file and click it to start the installation.

3. Follow the instructions on the screen. The Setup Wizard guides you through the installation procedure.
4. Specify the “Installation Folder".

BP\NetSetting\

5. Click ”Next” to start the installation.

6. Once the installation is completed; you will see the NetSetting icon on your desktop.
4 NetSetting for Ethernet

4.2 The Interface of NetSetting

Click the NetSetting icon to start the program; you will see the start page as below. The start page will display the
basic information of connected printer and your PC.

Search Network Printer

Click the magnifier icon to search the printers which are connected via Ethernet port in you network environment.
Once a connected Godex printer is detected, it will be listed on the start page.

There are six tabs on the top of interface which can configure different types of network settings. But for the data
security reason, you need correct password to enter the configuration pages.

**** The default password is “1111”, you can change the password later from the “IP Setting” tab.
4 NetSetting for Ethernet

IP Setting

The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the
printer. You can also set the printer’s IP address ether by DHCP or by Static IP.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

**** To fully benefit from the NetSetting software, you should be familiar with basic networking principles. Please
contact your network administrator for related network setting information.

33
4 NetSetting for Ethernet

Alert Path Setting

NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert
messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol).
You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

34
4 NetSetting for Ethernet

Alert Message Setting

For the alert message notification function, you can decide which error cases need to be sent out to the operator.
Moreover, the alert messages can be set to be sent by SMTP, SNMP or both.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

35
4 NetSetting for Ethernet

Printer Configuration

Set or change the configurations of connected printer. Most of key settings for the printer operation can be done
by this setting page.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

36
4 NetSetting for Ethernet

User Command

The “User Command” tab provides a communication interface for operator to control the printer. Input printer
commands in "Input Command" window and press “Send Command” button, the commands will be sent to the
printer.
For some commands that will return response message, the message will be displayed in "Output Message" window.

You can press “Send Command” button to send printer commands via Ethernet port and control the printer
remotely.

37
4 NetSetting for Ethernet

Firmware Download

On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to
update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware” button.
The printer firmware then can be updated remotely.

In addition to the firmware update, you can press “Recover To Factory Settings” button to restore the printer
configurations back to factory default.

38
5 Accessories

5.1 Preparation Steps

Before installing the optional modules, please make some preparations as follows.
1. Turn off the printer :
Remember to switch off the printer before installing any module.
2. Open the printer cover

Place the printer on a flat surface

and open the printer cove

**** Remember to switch off the printer before installing the cutter.
**** Do not use to cut adhesive labels! Glue residue will be left on the cutter blade and impair its functioning.
**** Under the ordinary paper application condition, the cutter performs 300000 cuts of a heavy paper with up
WRǍPWKLFNRUFXWVRIDSODVWLFVKHHWZLWKXSWRǍPWKLFN
39
5 Accessories

5.2 Installing the Cutter

The Overview of the Cutter

1.Cutter module

2. Screw

Unscrew the screw marked in

the illustration on the front of
the printer, which secures the
lower cover plate.

Remove lower cover plate to the a little bit right

then can get out.
1 2

40
5 Accessories

Connect the cutter cable

connector to the cutter jack
on the printer.

Be sure the cutter module

insert to printer properly.
(see red arrow)

41
5 Accessories

Secure the cutter module on

the printer housing using the
screws.

Finish the cutter module installed.

Now load the label roll into

the printer and close the
printer cover.

**** Check whether the cutter function is enabled in the printer.

**** Labels or paper should be at least 30 mm high.
**** After installation of the cutter module, set the stop position (^E) to 30.

42
5 Accessories

5.2 Option Rewind Ribbon Hub Removing Ribbon

Use tool to cut off the ribbon.

43
5 Accessories

Pull open the knob, ribbon could be easy to remove.

44
6 Maintenance and Adjustment

6.1 Installing / removing the print head module

Open the printer

cover.

using a screwdriver or a
coin, loosen the screw to
take out the TPH module.

Turn the print head

counterclockwise
to a top right position

Hold the print head module

, pull out the TPH cable smoothly.
To install TPH module, follow the reverse order.

1RWH

* Remember to switch off the printer before removing the print head module.

45
6 Maintenance and Adjustment

6.2 Adjusting the print line

Open the printer

cover.

using a screwdriver or a
coin to loosen the screw

Turn the print head

counterclockwise
to a top right position

If no improvement is visible, turn the

indicator board screws(A) clockwise or counterclockwise
as far as possible and be sure to align with
the indicator board and indicator line.
Repeat the adjustment process until printing
quality has improved.

indicator line

A A
46
6 Maintenance and Adjustment

6.3 Adjusting ribbon tension

You can adjust the ribbon tension by turning the ribbon shaft knob (see illustration) clockwise or counterclockwise.
There are 4 possible settings, which is marked on the ribbon supply hub.
# 1 : Tension is the highest
# 4 : Tension is the lowest
If the tension is so low that the ribbon does not move forward, you need to reduce the tension of the ribbon supply hub.
To set the tension, press in the knob and turn it clockwise or counterclockwise as required.

Increasing the tension of the ribbon rewind hub will remove any wrinkling of the ribbon during printing,
which results from the use of different ribbon materials. (For details about the wrinkling/creasing of ribbons,
see Section 6-6.)

If you are using a very narrow ribbon, the printer may not move the label stock forward (particularly with
a ribbon that is less than 2" wide). In that case, reduce the tension by turning the knob of the ribbon supply hub
counterclockwise.

1 2
4

4 3
3

2 1

47
6 Maintenance and Adjustment

6.4 Cleaning the thermal print head

Dirt on the print head or ribbon may result in inadequate print quality
(there are only partial images on the label). The printer cover should therefore be kept
closed when possible.
Keeping dirt and dust away from the paper or labels ensures a good print quality
and a longer lifespan of the print head. Here is how you clean the print head:

1. Switch off the printer.

2. Open the printer cover.
3. Remove the ribbon.
4. Release the print head by turning the print head release lever.
5. To remove any label residue or other dirt from the print head
(see Red arrow), please use a soft lint-free cloth dipped in alcohol to wipe.

1RWH

* The print head should be cleaned once a week.

**Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean
the print head.
48
 6 Maintenance and Adjustment

6.5 Adjusting the balance and print head tension

Open the printer

cover.

using a screwdriver or a
coin to loosen the screw

When using a variety of label stock

and ribbons, the ink may not be evenly distributed.
If there is no printed image on one side of the paper
, or the ribbon wrinkles, the print head pressure
must be readjusted using the TPH spring boxes.

Move the TPH spring boxes as shown in the illustration

to change the print head pressure.
The wider the label you are using, the further apart
the TPH spring boxes must be moved away from
each other. If there is no quality improvement,
you need to change the pressure on the TPH spring boxes.

Turning the screw left increases the pressure,

Reset Mark (A) while turning it right reduces the pressure.
Mark (B) Be sure not to turn the screw so that it goes below Mark(B).

49
6 Maintenance and Adjustment

6.6 Ribbon shield settings

The use of different ribbon materials may cause wrinkling of the ribbon, which in turn affects the print result
as illustrated by the examples in (a) and (b). To change the print quality, you can adjust the ribbon shield screws.
If your print result looks like the example in (a), you need to turn ribbon shield screw clockwise.
If your print result looks like the example in (b), you need to turn ribbon shield screw counterclockwise.

(a) (b)

To keep track of the change in print quality, you should adjust the screws by half a turn at a time.
Print a test page. If there is no improvement in the print result, turn the screw by another half turn.
Do not turn the adjustment screw more than two full turns(360o).

Reset Mark

1RWH

* ,I\RXDGMXVWWKHVFUHZE\PRUHWKDQWZRIXOOWXUQVWKHSDSHUIHHGPD\QRORQJHUIXQFWLRQFRUUHFWO\,QWKDWFDVH
XQVFUHZWKHULEERQVKLHOGVFUHZVWRDOLJQWKHUHVHWPDUNDQGUHVWDUWWKHDGMXVWPHQWSURFHVV

50
6 Maintenance and Adjustment

6.7 Cutter settings

Switch off the printer before removing

the CUTTER.
(remove or install cutter refer to ‘’accessories’’ in Section 5)

Unscrew the screw at the

bottom of cutter .

Remove the cutter cover.

Clean and remove jammed paper.
Reinstall CUTTER back onto printer.

1RWH

* Remember to switch off the printer before removing the CUTTER.

**The label medium should be at least 30 mm long to ensure correct functioning of the cutter.

51
6 Maintenance and Adjustment

6.8 Troubleshooting

Problem Solution

The printer is switched on but the LED i Check the power supply.
does not light up. Please see the Section 2.4

i Check the software settings (driver settings) or command codes.

The LED lights up red and printing is i Look for the error alert in the table in Section 3.3. Error Alerts.
interrupted. i Check whether the print mechanism is closed correctly.
Please see the Section 3.3

i Please make sure that the label stock is loaded the right side up
The label stock passes through the printer and that it is the suitable material.
but no image is printed. i Choose the correct printer driver.
i Choose the correct label stock and a suitable printing mode.

i Clear the paper jam. Remove any label material left on the
thermal print head and clean the print head using a soft lint-free
The label stock jams during printing. cloth dipped in alcohol.
Please see the Section 6.1

i Check whether there is any label material or ribbon stuck to the the
print head.
There is no printed image on some parts i Check for errors in the application software.
of the label.
i Check whether the starting position has been set correctly.
i Check the ribbon for wrinkles.

i Check the thermal print head for dust or other dirt.

There is no printed image on part of the i Use the internal “~T” command to check whether the thermal print
label or the image is blurred. head will carry out a complete print job.
i Check the quality of the print medium.

i Check whether there is paper or dust covering the sensor.

The printed image is positioned
i Check whether the label stock is suitable. Contact your supplier.
incorrectly.
i Check the paper guide settings.

i Check the label height setting.

i Check whether there is dust covering the sensor.
Skipping labels during printing.
i Run the auto-detection function.
Please see the Section 3.2

i Check the darkness setting.

The printed image is blurred. i Check the thermal print head for dust or dirt.
Please see the Section 6.1

The cutter does not cut off the labels in a i Check whether the label stock is positioned straight.
straight line.

The cutter does not cut off the labels i Check whether the label is more than 0.2 mm thick.
completely.

When using the cutter, the labels are not i Check whether the cutter has been correctly installed.
fed through or cut off incorrectly. i Check whether the paper guides are functioning correctly.

The label dispenser is not functioning i Check whether there is dust on the label dispenser.
normally. i Check whether the label stock is positioned correctly.

1RWH
**** If any problems occur that are not described above, please contact your dealer.

52
 USER MANUAL

APPENDIX
PRODUCT SPECIFICATIONS
BP1200i BP1300i BP1600i

32 bit RISC CPU

MAC , Linux , Windows 2000 / XP / VISTA / Windows 7 / Windows 8.1

Win CE , .NET , Windows Mobile, Windows 2000 / XP / VISTA / Windows 7 / Windows 8.1 / Android

TTF Fonts TTF fonts

16x16, 24x24. Traditional Chinese (BIG-5), Simplified Chinese(GB2312), Japanese (S-JIS), Korean (KS-X1001)

TTF Fonts
Code 39, Code 93, EAN 8/13 (add on 2 & 5), UPC A/E (add on 2 & 5), I 2 of 5 & I 2 of 5 with Shipping Bearer Bars,
Codabar, Code 128 (subset A, B, C), EAN 128, RPS 128, UCC 128, UCC/EAN-128 K-Mart, Random Weight, Post NET,
ITF 14, China Postal Code, HIBC, MSI, Plessey, Telepen, FIM, GS1 DataBar, German Post Code, Planet 11 & 13 digit,
Japanese Postnet, I2 of 5 with human readable check digit, Standard 2 of 5, Industrial 2 of 5 , Logmars, Code 11,
Code 49, Cadablock
 USER MANUAL

APPENDIX
PRODUCT SPECIFICATIONS
Model Name BP1200Xi BP1300Xi
Print Method Thermal Transfer / Direct Thermal
Resolution 203 dpi (8 dots/mm) 300 dpi (12 dots/mm)
Print Speed Up to 14 IPS (356mm/s) Up to 10 IPS (254 mm/s)
Print Width 4.09ą (104 mm) 4.09” (104 mm) Up to (105.7mm)
Print Length Min. 0.16” (4 mm)** – Max. 180” (4572 mm) Min. 0.16” (4 mm)** – Max. 85” (2159 mm)
Processor 32-bit RISC CPU
Flash 128 MB Flash (60 MB for user storage)
Memory
SDRAM 32 MB
Sensor Type Adjustable reflective sensor and transmissive sensor, left aligned
Continuous form, gap labels, black mark sensing, and punched hole; label length set by auto sensing or
Type
programming
Tear : Min. 1” (25.4 mm) – Max. 4.65” (118 mm)
Width Cutter : Max. 4.61” (117 mm)
Media
Dispenser / Rewind : Max. 4.64” (118 mm)
Thickness Min. 0.003" (0.076 mm) – Max. 0.01” (0.25 mm)
Label roll diameter Max. 8" (203.2 mm)
Core diameter Min. 1.5" (38.1 mm) – Max. 3" (76.2 mm)
Types Wax, wax/resin, resin
Length Max. 1476.38‘ (450 m)
Width Min. 1.18" (30 mm) – Max. 4.33" (110 mm)
Ribbon
Ribbon roll
3" (76.2 mm)
diameter
Core diameter 1" (25.4 mm)
Printer Language EZPL, GEPL, GZPL auto switch
Label design GoLabel (for EZPL only)
software
Software Driver
Windows 2000, XP, Vista, Windows 7, 8.1 and 10 , Windows Server 2003 & 2008˚ MAC
DLL Win CE, .NET, Andriod, Windows Mobile, Windows 2000 / XP / VISTA / Windows 7 / Windows 8.1
6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B
Bitmap Fonts Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable
Resident Fonts
Bitmap fonts 8 times expandable in horizontal and vertical directions
TTF Fonts TTF Fonts (Bold / Italic / Underline ). 0°,90°, 180°, 270° rotatable
Bitmap Fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable
Download Fonts Asian Fonts 16x16, 24x24. Traditional Chinese (BIG-5), Simplified Chinese(GB2312), Japanese (S-JIS), Korean (KS-X1001)
90°, 180°, 270° rotatable and 8 times expandable in horizontal and vertical directions
TTF Fonts TTF Fonts (Bold / Italic / Underline ). 0°,90°, 180°, 270° rotatable
China Postal Code, Codabar, Code 11, Code 32,Code 39, Code 93, Code 128 (subset A, B, C), EAN-8, EAN-
13, EAN 8/13 (with 2 & 5 digits extension), EAN 128, FIM, German Post Code, GS1 DataBar, HIBC, Industrial 2 of
1-D Bar Codes 5 , Interleaved 2-of-5 (I 2 of 5), Interleaved 2- o-f 5 with Shipping Bearer Bars, ISBT – 128, ITF 14, Japanese
Barcodes Postnet, Logmars, MSI, Postnet, Plessey, Planet 11 & 13 digit, RPS 128, Random Weight, Standard 2 of 5,
Telepen, UPC-A, UPC-E, UPC-A and UPC-E with EAN 2 or 5 digit extension, UCC 128, UCC/EAN-128 K-Mart
Aztec code, Code 49,Codablock F , Datamatrix code, MaxiCode, Micro PDF417, Micro QR code, PDF417,QR
2-D Bar Codes
code, TLC 39
Codepage 437, 737, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869
Code Pages Windows 1250, 1251, 1252, 1253, 1254, 1255, 1257
Unicode UTF8˚UTF16BE˚UTF16LE
Graphics Resident graphic file types are BMP and PCX, other graphic formats are downloadable from the software
‡ USB 2.0 (B-Type)
‡ Serial port: RS-232 (DB-9)
Interfaces
‡ IEEE 802.3 10/100 Base-Tx Ethernet port (RJ-45)
‡ 3 USB Host (A-Type). 2 ports at the front panel, 1 port at the rear panel
‡ Backlight 3.2” touch screen LCD
‡ 1 Power on/standby button with green color LED backlight
Control Panel
‡ 1 Control key : FEED / PAUSE / CANCEL with dual color LED backlight: Ready (Green); Error (Red)
‡ 1 Calibration button at rear panel
Real Time Clock Standard
Power Auto Switching 100-240V AC, 50-60Hz
Operation
41°F to 104°F (5°C to 40°C)
temperature
Environment
Storage
-4°F to 140°F (-20°C to 60°C)
temperature
Operation 20-85%, non-condensing
Humidity
Storage 10-90%, non-condensing
Agency Approvals CE (EMC)ƱFCC Class BƱCB˚ULƱcUL
Length 18.30” (465 mm)
Dimension Height 12.28” (312 mm)
Width 10.59” (269 mm)
Weight 30 lbs (13.6 Kg), excluding consumables
Cutter
Parallel port adaptor module (Centronic female 36-pin)
Bluetooth
Options Wireless LAN (IEEE 802.11 b/g/n)
Applicator Interface (DSUB female 15-pin)
External label rewinder
Label Dispenser + Internal Rewinder
Notice
* Specifications are subject to change without notice. All company and/or product names are trademarks and/or registered
trademarks of their respective owners.
** Minimum print height and maximum print speed specification compliance can be dependent on non
variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test non
minimum print height and maximum print speed capability.
 USER MANUAL

APPENDIX
INTERFACE

Parallel port
Handshaking : DSTB is sent to the printer, BUSY to the host computer
Interface
: Parallel cable compatible with IBM computers
cable
Pinout : See below

Pin No. Function Transmitter

1 /Strobe Computer / printer
2-9 Data 0-7 Computer
10 /Acknowledge Printer
11 Busy Printer
12 /Paper empty Printer
13 /Select Printer
14 /Auto-Linefeed Computer / printer
15 N/C
16 Signal Gnd
17 Chassis Gnd
18 +5V, max 500mA
19-30 Signal Gnd Computer
31 /Initialize Computer / printer
32 /Error Printer
33 Signal Ground
34-35 N/C
36 /Select-in Computer / printer

Serial Port
Default settings烉 Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF
protocol and RTS/CTS

RS232 Housing(9-pin to 9-pin)

DB9 Socket DB9 Plug
- 1 1 +5V, max 500mA
RXD 2 2 TXD
TXD 3 3 RXD
DTR 4 4 N/C
GND 5 5 GND
DSR 6 6 RTS
RTS 7 7 CTS
CTS 8 8 RTS
RI 9 9 N/C
Computer Printer

****The total current to the serial port may not exceed 500mA.

Appendix
 USER MANUAL

APPENDIX
INTERFACE

86%3RUW

Computer Connector
: : Type A
Pin NO. 1 2 3 4
Function VBUS D- D+ GND

Connector Type : Type B

Pin NO. 1 2 3 4
Function VBUS D- D+ GND

(WKHUQHW 5-

PIN NO. FUNCTION

1 T+
2 T-
3 R+
4 N/C
5 N/C
6 R-
7 N/C
8 N/C

$SSOLFDWRU

PIN NO. FUNCTION

1 GND
2 +5V,max 500mA
3 START_PNT
4 SLEW_LABEL
5 PAUSE
6 REPRINT
7 +24V,max 1.5A
8 GND
9 RIBBON_LOW
10 SERV_REQ
11 END_PRINT
12 MEDIA_OUT
13 RIBBON_OUT
14 DATA_READY
15 OPT_FAULT