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Ecommerce Multi Vendor Srs

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Naila Gulzar
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36 views3 pages

Ecommerce Multi Vendor Srs

Uploaded by

Naila Gulzar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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System Requirements Specification

(SRS) for eCommerce Multi-Vendor


Website
1. Introduction
1.1 Purpose
This document provides a comprehensive set of requirements for the development of an
eCommerce multi-vendor website. The purpose of this platform is to allow multiple vendors
to list and sell their products, while providing a seamless experience for both sellers and
buyers.

1.2 Scope
The system will enable:
- Multiple vendors to register and manage their own stores.
- Customers to browse products, place orders, and make payments.
- Admins to manage the entire platform, including vendors, products, and customer
interactions.

1.3 Definitions, Acronyms, and Abbreviations


- Admin: The website administrator.
- Vendor: A seller who lists products on the platform.
- Buyer: A customer purchasing products.
- Payment Gateway: A third-party service for processing payments.

2. Overall Description
2.1 Product Perspective
The system will be a web-based application where the vendor can manage products, orders,
and inventory. Buyers can browse, select, and purchase products. Admins will have
oversight of the entire system.

2.2 Product Features


- Vendor Panel: Vendors can add products, manage inventory, process orders, and view
sales reports.
- Buyer Panel: Buyers can search products, add to cart, place orders, and make payments.
- Admin Panel: Admins can manage users, vendors, products, orders, and track website
statistics.
3. Functional Requirements
3.1 User Registration & Login
- Vendors: Register and manage their own stores.
- Buyers: Register and manage their account details.
- Admin: Admin has full control over user management.

3.2 Product Management


- Vendors: Add, edit, and delete products. Set prices, discounts, and product descriptions.
- Admin: Approve or reject vendor products before they go live.

3.3 Order Management


- Vendors: View orders for their products, manage shipping, and update order status.
- Buyers: View order history, track delivery, and request cancellations/returns.
- Admin: View all orders, manage customer complaints, and process returns.

3.4 Payment Gateway Integration


- Enable multiple payment methods, including credit/debit cards, PayPal, etc.
- Secure processing through third-party services.

3.5 Notifications
- Vendors & Buyers: Receive notifications about order status, shipping updates, and
promotions.
- Admin: Receive system alerts for issues like low stock, customer complaints, etc.

3.6 Search and Filter


- Buyers can search for products by category, price range, and vendor.
- Vendors can filter their orders by status and date.

3.7 Reviews and Ratings


- Buyers can rate and review products.
- Vendors can respond to reviews.

4. Non-Functional Requirements
4.1 Performance Requirements
- The system must handle at least 1000 concurrent users.
- Page load times should not exceed 3 seconds.

4.2 Security Requirements


- All sensitive user data must be encrypted.
- Implement two-factor authentication (2FA) for vendor and admin login.
- Secure payment processing using SSL/TLS encryption.

4.3 Availability and Reliability


- The platform should be available 99.9% of the time.
- Backup and disaster recovery procedures should be in place.
4.4 Scalability
- The system should be able to scale to handle a growing number of vendors and customers.

5. System Architecture
5.1 Architecture Overview
The platform will be a three-tier architecture:
- Frontend: React or Angular (UI)
- Backend: Node.js, Python (API)
- Database: MySQL or MongoDB

5.2 Component Diagram


- Frontend: User Interface for buyers and vendors.
- Backend: Handles business logic, database operations, and communication with external
services.
- Database: Stores all user, product, and order data.

6. Assumptions and Dependencies


The system assumes that vendors will maintain their own inventory. The platform will
depend on third-party services for payments and shipping. The system will use cloud
hosting for scalability.

7. Appendix
This section will contain any additional information or references necessary for
understanding the document, such as user personas, external system specifications, or
additional diagrams.

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