Compass Cloud - Test Candidate Requirements
Item Required / Minimum
Operating Laptop or Desktop with Windows 10, Windows 11, or Mac OSX Sierra 10.12 or higher
System
Chromebook support (coming soon)
Important: The language of the OS on your computer must match the exam language
you are scheduled to take in Compass Cloud
Screen Recommended minimum screen resolution of 1280 x 800
Resolution
Supported The preferred internet browser is Chrome. Edge and Safari are also supported.
Internet
Browsers
Input Devices Full Keyboard and Mouse
Internet A download speed of at least 10 Mbps* per workstation
Connection
Speed
Important: Before using the Compass Cloud product, we strongly encourage all Test
Candidates to test their bandwidth to verify it is adequate and ensure the session will not
be interrupted. A reputable third-party site you may use is www.speedtest.net. Ensure
Compass Cloud - Test Candidate Requirements
Item Required / Minimum
other users who may share your connection are offline during the bandwidth test and
during your actual exam session.
Audio The CSB English for IT exam requires sound through speakers or a headset/headphones.
(Headphones are recommended when taking this exam in a classroom/in-person setting.)
Note: Certiport's Technical Support team will not be able to troubleshoot any issues
related to audio playback or devices.
Communication Requirements (all users)
Item Required / Minimum
Communication
Required: The domain certiport.com needs to be accessible. Also, need to have full
Ports & IP
access through ports 80 (HTTP), 443 (HTTPS), 56774 (TCP), and HTTP redirects
addresses
permitted.
Required: Whitelist the domain "*.certiport.com".
Communication Requirements (all users)
Item Required / Minimum
Required: The following domains will also require unrestricted communication via
whitelisting:
• http://*.pearson.com & https://*.pearson.com
• http://*.pearsonvue.com & https://*.pearsonvue.com
• http://*.starttest.com & https://*.starttest.com
• http://*.starttest2.com & https://*.starttest2.com
• http://*.startpractice.com & https://*.startpractice.com
• http://*.programworkshop.com & https://*.programworkshop.com
• http://vueapbrowser.starttest.com/?program=CertiportSB
• http://*.gettesting.com & https://*.gettesting.com
Note: Sometimes it works better on certain systems if you add them in one of these
fashions: (1) http://starttest.com, (2) http://starttest2.com, (3) *.starttest.com*, (4
*.starttest2.com*, (5) *.programworkshop.com*, (6) *.gettesting.com*.
Note: As a consequence of Certiport's planned data center transition on January 21st,
2024, it will become impossible to provide a list of IP addresses that must be accessible
Communication Requirements (all users)
Item Required / Minimum
for an uninterrupted exam experience. As such, we are now requiring the domains
listed above to be whitelisted.
Minimum: The following IP addresses must be accessible:
• 159.182.30.18 | www.certiport.com
• 159.182.31.253 | nuget.certiport.com
• 93.191.169.139 | Additional Security IP
• 159.182.30.17 | downloads.certiport.com
• 159.182.30.17 | verify.certiport.com
• 206.188.17.0/24
• 159.182.0.0/16
• 13.107.246.0/24
• 13.107.253.0/24
• 147.243.0.0/16
• 191.232.166.33 | azuresouthamerica.starttest.com
• 51.140.142.254 | azureeurope.starttest.com
Communication Requirements (all users)
Item Required / Minimum
• 104.211.154.51 | azureindia.starttest.com
• 40.122.173.143 | azureuscentral.starttest.com
• 168.63.220.86 | azurehongkong.starttest.com
Note: If the internet is accessed through an authenticating proxy server and the system
is not configured to automatically pass credentials to it, you will experience issues while
testing.
