Multiple Criteria Decision Making in Supply Chain Management — Currently Available Methods and Possibilities for Future Research
Multiple Criteria Decision Making in Supply Chain Management — Currently Available Methods and Possibilities for Future Research
Multiple Criteria Decision Making in Supply Chain Management — Currently Available Methods and Possibilities for Future Research
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Multiple criteria decision making in supply chain
management - Currently available methods and
possibilities for future research
Decisions in supply chain management (SCM) are subject to various conflicting criteria
and multiple objectives must be considered in the decision process. Furthermore, a group,
rather than a single decision maker, is often involved in the process. For such decisions,
methods in multiple criteria decision making (MCDM) are certainly appropriate. How
ever, an overview concerning applications of MCDM methods in SCM is not yet availa
ble. This paper conducts a literature survey to fill this gap and give an overview of
MCDM applications in SCM; a research map is developed to guide researchers interested
in this field. We categorize 124 reviewed articles according to application areas in SCM,
applied methods, journals, publication year and we ascertain whether the papers incorpo
rate a group decision approach or use empirical support for the MCDM application. A
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Beck/Hofmann | Multiple criteria decision making in supply chain management
central review finding is the strong growth of MCDM applications in SCM in the last six
years, expected to continue in the future. In addition, the application area purchasing is
already well covered, contrary to the application area distribution. This article's contribu
tion to academia, as well as business practice, is represented in the MCDM methods over
view, currently available for SCM decision problems. We also present potential areas for
future research.
1. Introduction
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qualitative objectives (cf. Ram et al. 2011). Wallenius et al. (2008) state that the most
cial support delivered by MCDM approaches to decision makers is probably the s
tured examination of the decision problem as part of the process. While many applicat
of such methods to SCM already exist, a literature survey of MCDM methods, allow
the consideration of qualitative information in SCM, is not available yet.
This paper aims to close this gap through a structured literature survey. We answer
research questions (RQs):
RQ1: Which supply chain management application areas are covered by suitable mul
criteria decision making approaches?
RQ2: What multiple criteria decision making trends may develop in supply chain man
ment?
MCDM began in the 1960s. Many authors mention the contribution on goal prog
ming by Charnes/Cooper (1961) as the origin of MCDM. Multi-attributive utility th
(MAUT) is sometimes referred to as another research stream of multiple criteria prob
(cf. Dyer et al. 1992). However, other authors classify it as a method category with
MCDM methods. An early contribution on MAUT is Churchman/Ackoff (1954). In t
1970s and '80s the research streams in MCDM and MAUT evolved in close conjunctio
to each other (cf. Dyer et al. 1992). The first conference on MCDM was organiz
1972 in South Carolina at Columbia University. A more detailed description concern
the origins of MCDM, especially historical influences, may be found in Figueira et
(2005).
In categorizing different MCDM methods, there is no complete consensus between
thors. However, categorizations of MCDM methods do not differ widely. Our
egorization of MCDM methods follows Figueira et al. (2005), who distinguish multi-
jective mathematical programming, multi-attributive utility theory, outranking and
classical approaches. We chose this categorization, since it most suitably represents
search streams within MCDM. An alternative to this categorization is Wallenius et a
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Beck/Hofmann | Multiple criteria decision making in supply chain management
(2008) who distinguish between discrete alternative problems (finite often small number
of solutions) and multiple criteria optimization (high sometimes infinite number of solu
tions). This classification is related to the categorization we presented; since MAUT and
outranking approaches may be summarized under discrete alternative problems, the math
ematical programming may be referred to as multiple criteria optimization.
Multi-objective mathematical programming (MOMP) deals with optimization problems
incorporating two or more conflicting goals and is mostly concerned with quantitative or
simply quantifiable information. Well-known approaches in this area are goal program
ming and multi-objective linear programming. Goal programming approaches are normal
ly structured in the form of one objective function, which includes the weighting of the
different goals. The accurate specification of goal criterion functions are formulated with
in the constraints (cf. Steuer/Na 2003). In multi-objective linear programming, the differ
ent objectives are each formulated as an objective function, which leads to several object
ive functions, each subject to optimization (cf. Ehrgott/Wiecek 2005). Furthermore, data
envelopment analysis (DEA) is often referred to as MOMP due to its close relation to such
problems (cf. Wallenius et al. 2008).
MAUT is a further class of MCDM methods. MAUT approaches use utility theory and
apply it to problems with multiple conflicting criteria. The central idea is to create a sort
of value function relating to the decision maker's preferences. In most cases, the regarded
criteria are intangible or hardly quantifiable and the MAUT methods offer a way to objec
tify the decision maker's implicit knowledge of the problem (cf. Dyer 2005). The analyti
cal hierarchy process (AHP) and the analytical network process (ANP) (Saaty/Vargas
2006) are, in several cases, categorized as MAUT approaches (cf. Dyer et al. 1992), since
they basically use the preferences of the decision maker concerning solution alternatives
with the background of multiple hierarchical or interdependent criteria. Further ap
proaches often summarized under this topic are measuring attractiveness by a categorical
based evaluation technique (MACBETH), simple multi attribute rating techniques
(SMART), technique for order preference by similarity to ideal solution (TOPSIS) and ag
gregation - disaggregation methods also known as utilities additives (UTA).
Outranking is often described as the European counterpart to MAUT approaches in
America (cf. Wallenius et al. 2008). Based on information obtained from a decision mak
er, preferences regarding two or more solution alternatives are derived, which admit the
derivation of a ranking of the solution alternatives. Like MAUT approaches outranking
methods are mainly concerned with intangible, hardly quantifiable criteria. Well-known
approaches in the outranking class are elimination and choice expressing reality (ELEC
TRE) (see Roy 1991) and preference ranking organization method for enrichment evalua
tion (PROMETHEE) (see Brans/Vincke 1985).
A class of more recent MCDM methods, therefore, referred to as non-classical ap
proaches, incorporates fuzzy set theory, grey relational analysis and choquet integrals.
These approaches emerged in the last ten to 15 years and are concerned with situations
where information is imprecise and uncertain. Figure 1 summarizes the categorization
with respect to MCDM approaches we utilize for this review.
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2.2 Multiple criteria decision making in other research and management disciplines
MCDM approaches are widely applied to various research areas. On the following pages,
selected reviews of MCDM applications are summarized. The reviews are classifiable as:
(1) general reviews that do not focus on specific methods or research areas, (2) reviews
with a focus on certain methods in various research areas and (3) reviews, which focus on
MCDM applications to business administration.
An early and frequently cited general review is Dyer et al. (1992), who discuss the state
of MCDM and analyze further developments. They identify seven different areas where
they expect promising future developments for methods in MCDM. Zopounidis/Doumpos
(2002) present a general overview with respect to classification and sorting methods and
their application area (e.g. medicine, human resource management or financial manage
ment and economics). The review focuses very strongly on methods and their develop
ment; the conclusions of the authors are rather technical. Wallenius et al. (2008) is an up
date of Dyer et al. (1992). The review contains a bibliometric analysis with respect to gen
eral applications of MCDM and shows fields for future research. They state that MCDM
publications have grown by the factor 4.2 from 1992 to 2006, while the growth of science
in general is estimated to have roughly increased by factor 2. In addition, they report that
34.9% of the articles included in their study are applied to operations research and man
agement science, 23% are applied to management and business. Furthermore, they state
an extraordinary increase of AHP applications in the last 20 years; in fact, AHP is the
most widely applied MCDM method. Bragge et al. (2010) conduct a "research profiling
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Beck/Hofmann | Multiple criteria decision making in supply chain management
study" and update as well as extent the bibliometric study of Wallenius et al. (2008). For
the analysis of more than 15,000 articles, they utilize text mining software.
In reviews with focus on specific methods, Vargas (1990) survey the AHP methodology
and its applications to several research areas, e.g. economic and management problems,
social problems as well as political problems. They find that the majority of AHP applica
tions occur in management and economics. A further review on AHP applications is pre
sented by Vaidya/Kumar (2006), who consider 150 articles and analyze 27 in detail. They
classify the application problem (i.e. selection, evaluation, allocations, planning and devel
opment, medicine and related fields etc.) and the application area (i.e. social, personal, ed
ucation, manufacturing, engineering etc.). Central results of their study: the AHP is heavi
ly applied to selection and evaluation problems, in engineering and social application
areas. Ho (2008) reviews 66 integrated AHP applications. The majority of the reviewed
AHP applications relate to the logistics (21 / 66) and fieldsl 8 / 66). The primary methods
applied with AHP are goal programming and quality function deployment. Furthermore,
Ho states that in the rate of publication in the first review period (1997-2001) to the sec
ond review period (2002-2007) is 25 to 41. He assumes a further increase in integrated
AHP applications in the following years. Liberatore/Nydick (2008) review 50 AHP appli
cations in medical and health care. They report a steady number of applications since
1997, predominantly on evaluation problems, e.g. treatment or even capital goods selec
tion. Behzadian et al. (2010) review 217 articles on the outranking method PROME
THEE, used for preference modeling. They categorize the articles with respect to their ap
plication area (e.g. environmental management, business and financial management, logis
tics and transport etc.) and survey occurring methodological extensions, i.e. integrated
PROMETHEE applications with other MCDM methods. Behzadian et al. report a steady
increase of PROMETHEE applications and a low rate of integrated approaches (15 of
217 applications). A further method specific review is presented Sipahi/Timor (2010).
They survey 232 AHP/ANP applications with respect to several research areas. Like earlier
studies Spahi/Timor state an exponential increase with respect to AHP/ANP applications
and support the statement of Ho (2008) regarding a trend to integrated AHP approaches.
The industries with the highest numbers of applications are the manufacturing industry
(76 / 232) as well as environmental management and agriculture (26 / 232).
Besides the general and the methodological specific reviews, there several surveys con
sider MCDM applications in other management disciplines. Steuer/Na (2003) examine
265 MCDM applications concerning finance and related problems. They classify the re
viewed studies by the applied method (e.g. goal programming, multiple objective program
ming, AHP etc.) and the application area (e.g. capital budgeting, working capital manage
ment, portfolio analysis, general financial planning, etc.). The bulk of contributions re
viewed by Steuer/Na apply goal programming (103 / 265) and multiple objective program
ming (83 / 265). Furthermore, the top two application areas consider portfolio analysis
(77 / 265) and general financial planning (45 / 265). A broad review of supplier-related
topics is provided by Jain et al. (2009). They concentrate on areas like supplier selection,
supplier-buyer relationships and supplier-buyer flexibility. Their review is not focused on
MCDM applications, yet many MCDM methods are included in the articles they survey
(e.g. fuzzy set theory, AHP, etc.). Ho et al. (2010) present a study on MCDM applications
in supplier selection and evaluation. From 2000 to 2008 they find 78 articles that match
their search criteria. Ho et al. report that the most applied single MCDM approach in sup
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plier selection is data envelopment analysis (DEA), whereas the most frequently utilized
integrated approach is the AHP. Furthermore, they state that all the approaches they re
view can consider qualitative as well as quantitative criteria.
The high number of reviews on MCDM applications general or not method-specific o
about a certain research area, reflects the strong interest of academia in this topic, con
firming the relevance of MCDM methods in several research areas. The interest of aca
demia concerning MCDM methods is not surprising from the perspective of modern dec
sion making and management practices. Pure cost minimization - as well as profit max
mization - is, in many cases, a strong simplification of the underlying problem. The pers
tent rejection of shareholder value concepts and the continual increase of sustainability a
pects will further influence decision making in the future and lead to an additional re
vance increase of MCDM approaches in several management areas. Due to the high a
plicability of MCDM approaches to different kinds of problems, MCDM approaches are
applicable to many decision problems. Generally, MOMP approaches are applied to opti
mization problems (with some exceptions), non-classical approaches are applied to prob
lems that incorporate high uncertainty, especially uncertainty regarding information qua
ty, and MAUT as well as outranking methods are applied for preference modeling. One o
our goals in this paper is to give an overview of MCDM methods and the problems they
are applied to in SCM.
In this paragraph we present the results of our literature review. We start with an intro
duction to our research approach, followed by a general overview on the development of
MCDM applications to SCM. The last subsection reviews the MCDM applications in the
various SCM application areas in more detail.
Our literature review is restricted to peer reviewed publications. This includes academi
journals and conference proceedings, but excludes books, master and doctoral theses. W
reviewed articles published in the period from 2000 to 2011. The literature query took
place on 30th April 2011. We used the databases EBSCO Host (Business Source Premier,
EconLit, Computer Source) and ABI/INFORM Complete (ProQuest). We searched within
titles and abstracts. Table 1 lists the search terms we considered. We used method unsp
cific as well as method specific MCDM search terms and SCM search terms. The search
terms within the columns were linked with each other with the operator "OR", metho
specific and unspecific search terms (column one and two) were linked with the operator
"OR", the SCM search terms (column three) were linked with the operator "AND"
Therefore each hit at least included a method specific or unspecific word and "supply
chain" or "SCM". The methodological approach of our literature survey is similar t
Glock/Hochrein (2011) as well as to Kudla/Stölzle (2011).
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Beck/Hofmann | Multiple criteria decision making in supply chain management
"multiattribute" fuzzy
MACBETH
PROMETHEE
SMART
TOPSIS
UTA
Since we are especially interested in approaches for the consideration of intangible, quali
tative information in MCDM, search terms such as "goal programming" or "mathemati
cal programming" were not included directly in the literature retrieval. However, they also
were not excluded, since combinations with qualitative methods and, therefore, considera
tion of qualitative information are possible in mathematical programming approaches.
Overall, 334 papers matched the search terms; 124 were relevant to the topic.
The following three conditions with respect to the retrieved articles were evaluated for
the decision whether or not to include an article in the review:
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lern (e.g. Chan et al. 2005; Chan et al. 2006). Regarding item (3), several papers were
found which use the term "supply chain", since it is a buzzword that increases academi
impact. These papers were also excluded. We focus on publications that clearly contribute
to SCM relevant research area, e.g. purchasing, distribution or collaboration, which con
sider inter-organizational aspects.
After eliminating irrelevant contributions, the papers were classified by publication
year, journal of publication and whether or not a group decision approach or empirical
results are included. Furthermore, we analyzed the MCDM category (MOMP, MAUT
etc.), and the exact method (AHP, fuzzy set theory) of the paper. If a contribution uses
more than one method, we identified the central method (first stated) and classified the
papers considering up to three MCDM categories and methods. Additionally, we surveyed
whether the approaches are integrated. In some cases, different methods are used side by
side without interacting with each other. These approaches are classified as not integrated
The last attribute we categorized is the application area within SCM. The derivation of th
different SCM application areas starts at the strategic decision level of design, followed by
directly value adding areas, i.e. purchasing, manufacturing, distribution and logistics. We
then considered supporting areas, i.e. collaboration and performance management. How
ever, six publications were not assignable to these application areas and are therefore clas
sified as miscellaneous. Moreover, the reviewed papers in each application area were as
signed to the problem they consider (specific application area; e.g. complete network de
sign, distribution network design, etc.).
3.2 General overview of multiple criteria decision making in supply chain management
In this section we present a general review of MCDM in SCM. The analyses focus on giv
ing a compact insight on the development of the appropriate research field.
In Table 2, development of MCDM categories in SCM from 2000 to 2011 is depicted.
In addition, the lower part of the table describes shares of papers that include integrated
approaches, state case applications or group decision approaches. The number of applica
tions has significantly increased in the last six years. In 2008, there is an abrupt rise that is
hardly explainable by means of the obtained data in the literature review. One noticeable
exception is, in this year eight single contribution journals (published only one article in
the regarded research area and time frame) issued an article. However, even if the single
contribution journals are neglected for this analysis, there is still a leap. Another peculiar
ty is the high number of publications in internationally not well recognized journals in
2008. If internationally less recognized journals are neglected for evaluation, there is still
peak, but a less significant one. On the other hand, for 2011, it is expected that the num
ber of MCDM publications in SCM will exceed the number in 2008.
Regarding the method categorization, MAUT applications are clearly dominant, cer
tainly, due to the exclusion of purely quantitative methods. Nevertheless, even if purely
quantitative methods would have been considered for the review, we expect that MAUT
application would still dominate the picture. Integrated approaches represented the greater
part of the approaches already from 2003 to 2005.
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Beck/Hofmann | Multiple criteria decision making in supply chain management
Methods 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Total
Total 2 3 3 7 5 7 15 13 25 14 15 15 124
Multi-attrib
utive 2 3 3 3 4 5 5 11 20 9 12 7 84
utility theory
Multi-object
ive
mathematical 1 1 1 3 1 1 2 2 12
program
ming
Non-classical 3 1 7 2 4 4 1 5 27
Outranking 1 1
Integrated 0% 33% 33% 57% 60% 57% 47% 62% 48% 79% 67% 67% 57%
approaches
Case applica 50% 0% 0% 29% 40% 14% 47% 54% 48% 50% 40% 40% 41%
tion
Group deci
sion 50% 33% 0% 0% 20% 14% 7% 23% 8% 21% 7% 13% 13%
approaches
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Method 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Total
AHP 2 3 1 5 3 5 5 10 19 8 8 6 75
Fuzzy set 3 1 1 7 5 9 7 5 10 48
theory
ANP 1 1 1 2 1 2 2 5 2 17
Goal pro 1 2 1 1 2 3 2 12
gramming
DEA 1 2 2 5
Integer linear
program 1 1 1 1 1 5
ming
Multi-object
ive linear
2 2 1 5
program
ming
Total 2 4 4 11 9 13 24 24 45 28 30 28 222
Methods to
1.00 1.33 1.33 1.57 1.80 1.86 1.60 1.85 1.80 2.00 2.00 1.87 1.79
article ratio
Table 4 shows the 13 journals and conference proceedings that published three or more
articles in the regarded research area from 2000 to 2011 and the primary MCDM method
applied in the contribution. Overall, 49 journals contribute to the regarded research area.
Most of the listed journals are internationally well-regarded and highly ranked, in journal
rankings like "Association of Business Schools Academic Journal Quality Guide March
2010" and the "Association of Professors of Business in German speaking countries"
VHB 2011. The articles in these journals account for 62% of all the contributions in this
research field from 2000 to 2011. In the five most publishing journals of MCDM in SCM,
the European Journal of Operational Research (EJOR), International Journal of Produc
tion Economics (IJPE), and International Journal of Production Research (IJPR) are
known for their stronger connection to operations research topics. If purely quantitative
approaches would have been considered, too, it is assumed that EJOR would have been
positioned at the third place or even higher. The contributions within the journals EJOR,
IJPE, and IJPR correspond closely to their reputation. Thus, the focus lies on methodologi
cal aspects. Regarding the dominant methods in the top 2 journals, IJPE and IJPR, it is
evident that, besides MAUT methods, IJPE mostly publishes mainly non-classical ap
proaches. Therefore, IJPE mainly contributes to research streams that consider imprecise
and incomplete information, like most non-classical MCDM methods do. On the other
side, IJPR focuses on mathematical programming MCDM methods, which primarily treat
optimization problems. The contributions in the journals Production Planning & Control
and Supply Chain Management: An International Journal, are more concerned with con
tent-related aspects.
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Beck/Hofmann | Multiple criteria decision making in supply chain management
Non
Journal or conference proceeding MAUT MOMP Outrank- Total
classical ing '"J
j International Journal of Production
11 1 6 18
Economics
3 7
Production 1
Planning & 8 Con
g International Journal of 4 4
Management &c Decision Making
-j Benchmarking: An International 3 1 4
Journal
9 Computers in Industry 2 1 3
The rows in Table 5 present the predominant method category as well as the exact meth
od. The columns show the second method category in combined approaches and the exact
method. The category "no MCDM" incorporates approaches like sensitivity analysis or
balanced score card. Applications of three or more methods in one article are not consid
ered in this analysis. The proportion of non-single approaches in this table is higher than
the proportion of integrated approaches. In some cases, different single approaches are ap
plied besides each other, but do not interact and are not integrated. As apparent, AHP and
ANP applications are the dominant methods within the reviewed articles, followed by fuz
zy set theory and goal programming approaches. With respect to combined approaches,
joint AHP and fuzzy set theory approaches are clearly dominant. These two methods also
represent the approaches most often combined with other methods. The second ranked
combination is AHP and goal programming, the top three method combination AHP and
integer linear programming.
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3 4 1 1 4 2 17 2 1
9 2 1
21
Single ap proaches
3~
No MCDM
12 1 1 1
Others
Out
ranking
11
18 2 1
Non-clas ical
cr H rt' on era , n. 3 i
CTQ 3 2 3 §■ 3 w
MOMP 11
3 i o' T3 i 1 T3 O 2 3 3 3 3 a 5'00 CPS
„ -* era' p 1 641
MAUT
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Beck/Hofmann | Multiple criteria decision making in supply chain management
Table 6 represents the number of applications to different application areas in SCM and
the table lists the articles published in this area. The application areas map important
functions in SCM based on the value adding process and supporting activities, as long as
MCDM methods have been applied to this functions. The purchasing area is the most fre
quented area, followed by logistics and performance management.
Design [3], [10], [36], [43], [50], [53], [72], [76], [88], [96], [104] 11
[4], [5], [14], [16], [18], [19], [20], [23], [25], [27], [28],
[30], [31], [40], [51], [55], [56], [57], [58], [60], [63], [64],
[65], [66], [67], [70], [71], [73], [74], [75], [78], [81], [82], 54
Purchasing
[83], [84], [85], [86], [87], [93], [95], [98], [100], [101],
[103], [110], [111], [112], [115], [116], [117], [119],
[120], [121], [123]
Manufacturing [6], [7], [33], [54], [77], [90], [91], [102], [109] 9
Collaboration [8], [9], [26], [35], [46], [69], [79], [80], [89], [107] 10
[15], [17], [29], [32], [34], [37], [41], [42], [47], [48], [49], 18
Logistics
[52], [59], [62], [94], [106], [114], [122]
Performance [1], [2], [11], [12], [13], [21], [24], [38], [44], [45], [99], 14
management [105], [108], [113]
Miscellaneous [39], [61], [92], [97], [118], [124] 6
Total 124
The next subsection presents a more detailed description of applications of MCDM meth
ods to the different SCM application areas.
3.3 Review of multiple criteria decision making with respect to application areas in supply
chain management
In this section, we provide a detailed analysis of selected papers within each SCM applica
tion area. At the beginning of each subsection, we present a table giving an overview of
the relevant SCM application area.
3.3.1 Design
Table 7 represents the application area "design" summary. Within each specific applica
tion area, there is no clear focus. Complete networks, as well as distribution and manufac
turing networks, are also considered. The reviewed papers considered only supply net
works in holistic approaches (complete networks); supply networks are not listed in Table
7. The most applied method combination, AHP and integer linear programming occurs
due to the frequent optimization problems in this area. In comparison with other applica
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tion areas, the AHP method takes a dominant position within the design area only compa
rable to the purchasing area. The share of integrated approaches and papers with case
studies differ only slightly from the averages of the whole population. The journal with
the highest number of contributions from 2000 to 2011 is the International Journal of
Management & Decision Making (2 /11).
3-3-2 Purchasing
Total 54
AHP, 67% 35%
AHP & Fuzzy set theory
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Beck/Hofmann | Multiple criteria decision making in supply chain management
3.3.3 Manufacturing
Table 9 represents the summary of the application area "manufacturing". Regarding the
specific application area in manufacturing, the focus of MCDM applications is in out
sourcing and production planning. The two main methods are AHP and Goal program
ming. The latter is an indicator for a high number of optimizations concerning production
planning. A very mixed application of methods is quite striking within the manufacturing
area. The share of integrated approaches is significantly lower and the share of papers
with case studies is noticeably higher than in the population. The journals with the highest
number of contributions are again the International Journal of Production Economics (2 /
9) and International Journal of Production Research (2 / 9).
Case studies
Specific application
area
Paper Most applied method
count or method combination ^ra e (share ratecf
of total a^
proaches no.)
Total
AHP, 33% 56%
Goal programming
3.34 Distribution
Table 10 represents the summary of the application area "distribution". Only two con
butions of all 124 reviewed articles concern distribution problems. Both consider distr
tion planning problems. Certainly, more MCDM applications may be found in this ar
However, they are often purely quantitative and therefore not considered in this rev
Both articles chosen reveal a different methodological approach. Among journals con
buting to this area, the International Journal of Computer Integrated Manufacturing
the International Journal of Production Research published each one article in this
application area.
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3-3-5 Collaboration
Table 11 presents the summary of the application area "collaboration". Besides infor
tion sharing, horizontal collaboration between supply chains is the specific applicati
area with the highest number of contributions. Since collaboration is a rather soft an
tangible application area, AHP as well as AHP in combination with fuzzy set the
emerge unsurprisingly as the most applied method. Again, the share of integrated pa
incorporating case studies does not significantly deviate from the population, althoug
is slightly higher in both categories. The journals with the highest number of contribution
in this area are the International Journal of Production Economics (2 / 10) and Produc
Planning & Control (2 / 10).
Horizontal collabo
3 AHP 33% 67%
ration
Process transforma
1 AHP & QFD 100% 100%
tion
Total 10
AHP, 60% 60%
AHP & Fuzzy set theory
3.3 6 Logistics
Table 12 represents the application area "logistics" summary. Like in the purchasing ar
in the application area logistics, partner selection in form of 3PRLP (third party reverse
gistics provider) and 3PL selection are dominating the field. The selection of partners is
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Beck/Hofmann | Multiple criteria decision making in supply chain management
ten strongly dependent on intangible, qualitative criteria. Therefore, the most applied meth
od (combination) AHP as well as integrated AHP and fuzzy set theory approaches do not
surprise. However, the share of integrated approaches and the share of papers including
case studies are significantly lower than in the population. The International Journal of Pro
duction Economics (3 /18) has the highest number of contributions in the area of logistics.
Customer service
1 Fuzzy set theory 100% 100%
management
Selection of
global logistics strat 1 AHP & Fuzzy set theory 100% 100%
egy
Total 18
AHP, 44% 39%
AHP & Fuzzy set theory
Share of inte
Specific application Paper Most applied method
area count or method combination grated ap
proaches
Benchmarking of SCs 1
DEA & PROMETHEE 100 % 100%
Total 14
AHP, 64% 43%
AHP & BSC
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Aufsätze
significant deviations from the population are apparent: both stay slightly above average.
The most contributing journals in this area are Production Planning &c Control (2 / 14)
and Supply Chain Management: An International Journal (2 /14).
3.3.8 Miscellaneous
Table 14 presents the summary of MCDM applications not assignable to other applica
tion areas. The papers subsumed under 'miscellaneous' either do not represent a typical
task in SCM, or are numbered too low to build an application area of their own in this
literature survey. A general description is not very meaningful, since the problems presen
ted differ strongly from each other. The AHP method is clearly dominant.
SC competitiveness
positioning in ship 1 AHP & Fuzzy set theory 100% 0%
building
4- Discussion
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Beck/Hofmann | Multiple criteria decision making in supply chain management
For the derivation of future trends of MCDM in SCM, two triggers can be distinguish
ed:
a) current and future developments in SCM research offer new application areas or re
quire the consideration of criteria not yet considered, and
b) evolution of MCDM methods may offer new application opportunities in SCM.
The methodological proceeding for the derivation of research gaps and future trends fol
low; first, we evaluated the results of our literature analysis and deduced research gaps.
Independent from future developments in SCM or MCDM, these gaps need to be closed
and require further academic attention. Second, we considered future developments in
SCM and resulting new application areas or areas which may experience a strong shift in
its needs, or criteria that must be considered. This investigation yields possible future
trends of MCDM in SCM arising from alterations in SCM research. Third, we regarded
new MCDM methods which may be useful to SCM research.
In the following we will briefly analyze which future trends of MCDM applications in
SCM may emerge from these two triggers, considering the results from the literature re
view.
After considering current and future developments in SCM, we first summarize our find
ings from the previous section and show research gaps in current and future SCM re
search. We support and augment our line of argument through a literature review of cur
rent SCM research (Giunipero et al. 2008) and a Delphi study on future SCM trends (Mel
nyk et al. 2009).
The general overview of MCDM methods in SCM shows that this research field is rapidly
growing. In 2011 we expect about 30 publications on MCDM in SCM; 15 articles will
already be available by the end of April exceeding the highest number in 2008 (25 publi
cations). Furthermore, we assume that the trend toward combining methods will increase,
especially among approaches that combine readily with others. As far as results from the
literature review, this applies particularly to AHP, ANP and fuzzy set theory.
As for methodological tendencies of individual application areas, it is no surprise that
with logistics' particular focus on optimization, purchasing focuses more on methods al
lowing for the consideration of qualitative and imprecise information. The share of inte
grated approaches is an indicator of the approaches' sophistication and varies between the
application areas. Purchasing is the most highly developed application area when ranked
by number of publications and share of integrated approaches. In contrast, the application
area distribution is largely ignored by academia. Overall, only five contributions are con
cerned with distribution (counting three papers on distribution network design, assigned
to the application area design). This is surprising, since combinations of MOMP and
MAUT or outranking approaches may offer significant advantages over purely quantita
tive approaches in this area. However, most of the specific application areas and problems
are not surveyed in great detail. Only topics like supplier selection and evaluation, 3PL
and 3PRLP selection - and general performance management - are surveyed by high num
bers of contributions. Particularly surprising is the lack of papers on risk management.
Overall, there are only three articles, two on supplier and one on general risk manage
ment. Risks are hard to identify and even harder to quantify. Therefore, AHP, ANP and
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Aufsätze
fuzzy set theory approaches are expected to offer great potential for application in this
area.
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Beck/Hofmann | Multiple criteria decision making in supply chain management
In summary our analysis revealed two research gaps in MCDM applications in SCM re
quiring further consideration:
i. Distribution in a supply chain context, including distribution network design as well as
(collaborative) distribution planning, and
ii. Supply chain risk management, including a pure focus on the supply side and consider
ation of the whole supply chain (end-to-end).
Furthermore, present trends in SCM research may initiate a need for new MCDM applica
tions in these areas:
iii. Supply chain strategy, including supply chain differentiation, competitive positioning
and alignment of supply chain strategy, and
iv. Supply chain performance management, especially for the performance management of
several parallel supply chains.
As described in section 2.1, research on MCDM is growing rapidly; new methods and in
novative applications of existing methods are common. In this paragraph, we will discuss
which new SCM applications could be offered by future MCDM developments. We sup
port our argument using a meta review of developments in MCDM (Wallenius et al.
2008).
Mental models, sometimes also referred to as decision maps, offer good prospects for
further MCDM research (cf. Wallenius et al. 2008; Comes et al. 2011). Mental models at
tempt to measure the perception of a decision maker and how different attributes of a sol
ution alternative may affect an objective. The model estimates how attributes of different
solution alternatives might impact specific consequences related to value concepts. Mental
models may introduce a new era in decision making in SCM. Where current decisions are
formulated solely to a specific problem, mental models focus on the effect of the selected
solution on a higher objective level. For example, current decision problems with supply
chain network design focus, in most cases, on cost minimization. A mental model would
be formulated considering a higher objective level, e.g. maximize the possible achievable
customer satisfaction while holding costs at a reasonable level. Supplier selection problems
might not be formulated as "which supplier meets our requirements" but as "which sup
plier has the most positive impact on the overall quality and on revenues as well as prof
it." An example for such a model is Montibeller et al. (2008). These approaches are very
general and are therefore applicable to a wide range of decision problems. We expect that
we will see first applications of mental SCM models in the near future.
A further recent research area in MCDM is revisiting targets, which is especially suita
ble for decision problems concerning achievement of a specific target value (cf. Tsetlin/
Winter 2007; Wallenius et al. 2008). Such approaches are especially interesting for suppli
er selection. Certain criteria may be interpreted as qualifying criteria and therefore repre
sent a binary criteria (possible values 1 and 0), where the supplier is evaluated with a 1 if
he satisfies the criteria and a 0 if he does not. Combined with other criteria, which meas
ure the actual goal attainment, this might be a worthwhile approach and could also func
tion for other areas like supply chain design: i.e. does a location match certain binary cri
teria, or how high is the goal attainment of other criteria. Revisiting targets are imple
mentable in currently existing approaches and thereby represent a methodological ad
vancement. Also in this area, first implementations in SCM can be expected soon.
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Wallenius et al. (2008) state that due to the progress made in computer design with re
spect to computing power, optimization problems with high computational requirements
will be an interesting MCDM research area. Quadratic and stochastic programming are
such areas. In this optimization class, one or two objective functions may be quadratic an
quadratic objective functions may also represent variance and thus uncertainty. Such
problems are not computable yet, but will be in the near future (cf. Ebrgott et al. 2009).
Like revisiting targets, this trend represents a methodological advancement. However, it
only implementable in MOMP approaches and therefore not as broadly applicable as re
visiting targets; it might only be utilized in SCM application areas where optimization ap
proaches are common. These application areas include supply chain design, distribution
and manufacturing planning. Nevertheless, this further development of optimization ap
proaches might be useful for these application areas.
Further mathematical developments with good prospects in MCDM research are evolu
tionary multi objective optimization approaches, which are search algorithms (heuristics)
that basically imitate natural evolution (cf. Wallenius et al. 2008; Rachmawati/Srinivasa
2010). Genetic algorithms are a very common approach in this area. Three articles on g
netic algorithms have been considered in our study. Chan/Chung (2004) regard distribu
tion planning problem, Oh dar/Ray (2004) present an approach for supplier evaluation in
the application area purchasing, and Sha/Che (2006) introduce a procedure for supply
chain design of a complete network. Since genetic algorithms are heuristics for quantit
tive problems, they are especially suitable for the application areas of supply chain design
distribution and manufacturing planning, like quadratic and stochastic programming.
To summarize: in MCDM research advancements, we expect significant impact o
MCDM approaches in SCM, especially from two areas:
i. Mental models and
ii. Revisiting targets.
Due to their wide adaptability, these MCDM research areas offer high potential for a
plication to SCM research. Certainly, quadratic and stochastic programming, as well
evolutionary multi objective optimization, will be utilized in SCM. However, mental mo
els and revisiting targets, particularly in combination with other MCDM methods, off
higher potential for application in SCM and better opportunities for initiating MCDM
search trends in SCM.
5. Conclusion
This paper is a literature survey on MCDM applications in SCM. MCDM and SCM are
both rapidly growing research fields. However, a structured analysis with respect to
MCDM approaches in SCM is not yet available. We focused on approaches allowing for
the consideration of qualitative information. Overall, 334 articles matched our search cri
teria in the time frame from 2000 to 2011. We categorized these papers according to the
year and publishing journal, analyzed SCM application areas, classified the MCDM meth
ods and studied whether two or more methods were combined, group decision procedure
was incorporated, or if a case study application provided support. The main conclusion of
our analysis is: publications on MCDM in SCM are rapidly growing, especially combined
approaches. Based on our findings, we suggest further research, especially in the applica
tion areas of distribution in SCM context, supply chain risk management, strategy and
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Beck/Hofmann | Multiple criteria decision making in supply chain management
performance management. Looking to the future of MCDM research, we expect that men
tal models and revisiting targets have the potential for establishing a new trend of MCDM
applications in SCM. For business practice as well as for academia, this article offers a val
uable overview regarding MCDM methods for SCM decision problems.
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Erik Hofmann, Prof. Dr., ist Vize-Direktor am Lehrstuhl für Logistikmanagement und As
sistenzprofessor an der Universität St. Gallen.
Die Autoren danken den anonymen Gutachtern für ihre wertvollen und konstruktive
Hinweise zur Weiterentwicklung des Beitrags.
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