Aneel Malik-1(1)-2

ANEEL MALIK
44000 Ghuri Town Phase 4B, Islamabad, +92-3452874444

[email protected] https://www.linkedin.com/in/aneel-malik-153960186/
Drive Growth: Lead the telecom franchise to exceed sales targets and expand market share by
implementing innovative strategies and optimizing operational efficiency.
Enhance Customer Experience: Elevate customer satisfaction and loyalty by delivering exceptional
service, resolving issues promptly, and creating a positive store environment.
Optimize Operations: Streamline processes and manage resources effectively to maximize
profitability and ensure smooth day-to-day operations.
Develop Talent: Foster a high-performing team through coaching, training, and mentorship to build
a motivated and skilled workforce.
Expand Market Reach: Identify and capitalize on new business opportunities and market trends to
drive sustained growth and competitive advantage.
EXPERIENCE
2023 TO PRESENT
OPERATION MANAGER
SARTORIALCO IN ISLAMABAD
Oversees the efficiency and effectiveness of sales processes. Coordinating with teams, manage
resources, optimize workflows, and ensure the alignment of sales strategies with organizational
goals. Analyzing sales data, implementing best practices, and resolving operational issues to drive
revenue growth and improve overall sales performance
2022 – 2023
TERRITORY SALES MANAGER
BILAL CHEMICAL COMPANY
Responsible for driving sales and managing relationships within a specific geographic region.
They develop and execute sales strategies, identify new business opportunities, and work closely
with clients to meet their needs. Analyzing market trends, setting sales targets, and ensuring that
sales goals are achieved within their designated territory.
JULY 2021 – MARCH 2022

RETAIL SALES MANAGER
TELENOR FRANCHISE RAHIM YAR KHAN
Oversees the daily operations of a retail store, focusing on maximizing sales and enhancing
customer satisfaction. Manage staff, implement sales strategies, track performance metrics, and
ensure that the store meets its revenue targets while maintaining high standards of customer
service.
JANUARY 2021 – JUNE 2021
BRANCH MANAGER
TELENOR FRANCHISE SADIQABAD
Overseeing the operations of a franchise location. manage staff, drive sales growth, ensure excellent
customer service, and handle inventory and financial performance. Implementing company policies and
strategies to meet business objectives and enhance customer satisfaction within the branch.
OCTOOBER 2018 – OCTOBER 2020

RETAIL SALES MANAGER
TELENOR FRANCHISE LIQATPUR
Oversees daily store operations, drives sales performance, and manages staff. Ensure excellent
customer service, implement sales strategies, and handle inventory and financial aspects to meet
revenue goals and enhance customer satisfaction.
JANUARY 2016 – SEPTEMBER 2018

CUSTOMER RELATION MANAGER
TELENOR FRANCHISE LIAQATPUR
Focuses on enhancing customer satisfaction and loyalty. Address customer inquiries and issues, manage
feedback, and implement strategies to improve service quality and client retention, ensuring a positive
customer experience.
JANUARY 2015 – DECEMBER 2015

SALES COORDINATOR
Managing sales operations and customer interactions. Assist with processing orders, coordinating
between sales teams and clients, and ensuring a smooth and efficient sales process to enhance
customer satisfaction and drive revenue.
MAY 2012 – DECEMBER 2014

KEY PUNCH OPERATOR
Inputs and processes customer data into systems, ensuring accuracy and efficiency. Handling data entry
tasks, manage customer information, and support sales and service operations by maintaining up-to-
date records.
EDUCATION
JULY 2023
BACHELOR OF ARTS, GOMAL UNIVERSITY
• Completed !
JULY 2018
FINE ARTS F.A, ALLAMA IQBAL OPEN UNIVERSITY
• Graduated !
2
JOB RESPONSIBILITIES
• Daily Market visit with DSR and push for sales target.
• Retailer merchants making and on boarding in market.
• Franchise Administration (Staff Hiring for Example CRO, RSO,BA).
• GSM & FS stock check and products availability in market.
• Manage a record of BVS devices & Stock Handling.
• Weekly Session with team regarding targets and products.
• Easy Paisa Sending/Receiving.
• Daily market visit and check merchandizing & Customer Service
• Attending monthly meeting with company officials.
• Execution of franchise reporting on daily basis according to agreed formats.
• Analysis of FS & GSM KPI’s
• Monitoring of growth at franchise level on month to month and year to year basis.
• Verification of Staff Commissioning & Visibility to sales team.
• Target allocation of all sales KPI’s. & monitoring of shared KPI’s.
• Plan to achieve the targets for all Sales KPI at franchise level.
• Design and execute franchise Promos & campaigns.
• Do extensive post promo analysis to get future learnings?
• Interact with retailers on regular basis to get market.
• Requirements and feedback and design reports accordingly.
• Initiate projects on declining areas and conduct end to end research on these markets and drive
actions to get growth.
• Conduct market research and derive actionable finding for sales team.
• On boarding BA ( Brand Ambassadors) for opening mobile account
• Led QR / E Merchants Onboarding and Mobile Wallet Acquisitions, successfully creating new
channels for Digital Financial Solutions.
• Implemented comprehensive strategies to meet weekly, monthly, and annual sales targets,
showcasing adaptability and market relevance.
• Developed and executed a robust territory action plan through data analysis, ensuring targeted
sales growth.
• Adapted sales techniques based on interactions and achieved results in the field, fine-tuning
approaches for optimal outcomes.
• Nurtured working relationships with existing agents, ensuring seamless service delivery and
identifying new sales opportunities.
• Inventively built alternate channels to achieve sales targets, leveraging trade marketing tools to
strengthen the JazzCash brand's presence.
• Managed the complete sales cycle, from identifying appropriate prospects to effectively closing
new business opportunities.
• QR code transaction & Digital.
• Daily visit on route as per assigned by Manager for jazzcash business growth.
• Visit *LMT* Retailers (Local Modern Trade) for Jazzcash Business.
• Visit and onboard *IMT* Retailers (International Modern Trade) for jazzcash business.
• Ensure achievement of agreed targets/KPIs for the assigned area.
• Develop and Implement field sales plan for the assigned area.
• Effectively manage distributors/retailer and their operations.
• Responsible for the execution of the Channel Category plans at the POS (Point of Sale)/Outlets
as per the channel and category prioritization.
• Looking after major key accounts to ensure that SKU’s are rightly placed as per the demand.
3
SKILLS
• Financial Acumen • Team Development
• Problem-Solving • Exceptional oral and written
• Market Analysis communication
• Operational Efficiency • Customer Service Excellence
• Strategic Planning • Sales Management
• Leader Ship • Microsoft 365
ACTIVITIES & INTERESTS

• Literature • Snooker
• Environmental conservation • Internet Surfing
• Art • Travel

Aneel Malik-1(1)-2

Uploaded by

Copyright:

Available Formats

Aneel Malik-1(1)-2

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Aneel Malik-1(1)-2

Uploaded by

Copyright:

Available Formats

ANEEL MALIK

44000 Ghuri Town Phase 4B, Islamabad, +92-3452874444

JULY 2021 – MARCH 2022

OCTOOBER 2018 – OCTOBER 2020

JANUARY 2016 – SEPTEMBER 2018

JANUARY 2015 – DECEMBER 2015

MAY 2012 – DECEMBER 2014

ACTIVITIES & INTERESTS

You might also like