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    WHY CHOOSE US FOR SUPPORT

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    vintaste1999

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    WHY CHOOSE US FOR SUPPORT

    Uploaded by

    vintaste1999
    4 views1 page

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    © All Rights Reserved
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    Download as docx, pdf, or txt
    4 views1 page

    WHY CHOOSE US FOR SUPPORT

    Uploaded by

    vintaste1999

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
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    WHY CHOOSE US FOR SUPPORT

    Find out what [business name] has to offer for IT assistance that you won't find anywhere
    else.

    When looking for IT support, it quickly becomes clear that most companies offer the same
    services with little to differentiate them. Discover why we're unique.

    1. We’re big enough to support you properly


    [Business name] became a outsourcing supplier in [years], so we have expert capability
    across IT outsourcing - not just logos and talk. We’re constantly recruiting and growing to
    meet our clients’ demands. We have technical-wizards. We can cover it all for you, all under
    one roof without being passed from pillar to post. We offer pay-as-you-go, 24/7 monitoring,
    remote-only, onsite cover, and customized IT support packages with extended hours of
    coverage, with or without time and incident limits.We’re there for you more than the others,
    we have on-call staff listening out for your SOS in an emergency, 24x7x365.

    2. Actual efficiency & flexibility to suit you


    We’ve made significant investment in replacing our Service and Support systems, moving
    away from fragmented standard systems. We have unique capabilities in reporting,
    notification, responsiveness, and case management so we can help you in ways (and with a
    rapid response) that others simply can’t equal. We follow industry best practise for
    operations and organisation, with a bit of entrepreneurial spice and enthusiasm to round it all
    off. We also have all the necessary badges, best-practices and certifications. We’re proud of
    this capability and we’d love to show it all to you.

    3. Maximum convenience in communication


    Our robust team is proficient in translating across all languages, ensuring seamless service
    and addressing clients' urgent needs in their respective time zones. With years of expertise
    in the IT outsourcing sector and a varied worldwide customer portfolio, we thoroughly
    understand our clients' requirements. To solve this, we have invested in a staff of skilled
    translators who can communicate fluently in English, Chinese, Korean, Japanese, French,
    Hindi, Spanish, and other languages. With flexible schedules and a 24/7 approach, we work
    directly with clients to improve product development, generating shared value and mutual
    success. This agreement guarantees that there are no communication hurdles between you
    and [business name].

    4. We’ll save you money


    While we talk about packages for support, most people actually have requirements specific
    to their operations. We like to build our IT support agreements to fit around your specific
    needs. And you gain expertise for a fraction of the cost of training your own resource. Our
    efficient processes and knowledgeable resources are ready to assist you. You'd have to
    make a significant expenditure to bring this in-house. Therefore, you only pay for what you
    need, it’s budget-friendly and our pricing model helps your cash-flow and financial planning.

    All things considered our offering is unique. What else should you expect from us?

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