C02.2 Promote Health-Oriented Mission_policy_Q1-Q2 2023

C02.
2 Promote Health-Oriented Mission

Policy and/or Operations Schedule
WELL Building Standard™ version 2 (WELL v2™), Q1-Q2 2023 addenda
HOW TO USE THIS DOCUMENT:

This document is intended to serve as a guide on how to create a project policy and/or operations schedule to facilitate
a collaborative project process and support adherence to collective wellness and sustainability goals.
This document is meant to demonstrate an acceptable degree of detail for

• precertification documentation submission
• documentation submission
For precertification documentation submission:
To achieve WELL Precertification, project teams may submit intent-stage or implementation-stage documents for pursued
features, or any combination of the two. An intent-stage document is typically a draft document that has not yet been
implemented in the actual project, while implementation-stage documents describe final and implemented strategies. Intent
and implementation-stage documents should be similar in terms of level of detail. For final WELL Certification documentation
approval, all documents are required to be implementation-stage. To learn more about intent-stage vs. implementation-
stage documentation, review the precertification guide in our knowledge base.
Intent-stage language is indicated in this sample document with green text and in parentheses. For an intent-stage policy and/
or operations schedule, the document should consist of a draft version of the policy that the team intends to implement. This
document cannot simply state that the feature requirements will be implemented; the documentation should include
adequate detail such that a WELL Reviewer will be able to confirm the document complies with all of the WELL feature part
requirements.
For documentation submission:
The level of detail is up to the discretion of the project team, but the documents must include specific details demonstrating
that the actual requirements have been enacted in the project boundary. The Feature cannot be demonstrated solely through
a confirmation that the requirements have been or will be implemented.
This document and similar tools are intended to assist projects in their pursuit of WELL v2 but use of this document and/
or similar tools are in no way a guarantee of achievement of any rating, certification or other designation, and
representation or warranty is made regarding the likelihood of achieving any rating, certification or other designation, and
IWBI shall have no liability resulting from the use or content of this document or similar tools or resources or from any action
taken or inaction occurring in reliance on this document or similar tools or resources.
Note: The below document is based on the Q1-Q2 2023 addenda of the WELL Building StandardTM version 2 (WELL v2TM).
Project teams are required to implement the feature requirements from the addenda version assigned to their project or
any more recent addenda version.
© 2022 - 2023 International WELL Building Institute pbc. All rights reserved.
FEATURE REQUIREMENTS:
For All Spaces

The project or organization establishes a health-oriented mission that meets the following requirements:
a. Outlines the project’s or organization’s objectives for health promotion.

b. Includes a statement about supporting and improving occupant health.
c. Incorporates relevant organizational goals or strategies established during the stakeholder charrette.
d. Is made available to all occupants.
WELL Core Guidance:

Meet these requirements in the whole building.
The below sample documentation is intended to provide a policy to promote a health-oriented mission.
It is not a template. You may note included components that are not required to demonstrate compliance with this Feature.
Example for Feature Part 2 - Promote Health Oriented Mission
(Intent-stage: Draft) [COMPANY’S] Health Oriented Objectives

[COMPANY’S] employees comprise over 80% of our assets and are a key part of what makes our business thrive.
Therefore, [COMPANY] has made the choice to meaningfully invest in our employee’s health through providing a
comprehensive set of health benefits, health-based policies and facility improvements.
Health-Oriented Mission
[COMPANY] is built on an image of promoting health through [e.g., our healthy food products]. Employees are the face of
[COMPANY] and their health is paramount to the company’s image. Therefore, [COMPANY] invests in robust employee
health benefits programs and policies. [COMPANY] also invests in health and well-being focused space design and
construction to benefit the health of employees and customers. Feature
Goals and objectives for Health Promotion from the stakeholder charette
● Ex: Stand up an internal team dedicated to employee health.
● Ex: Incorporate health and wellness in a holistic manner that drives our company mission, values and pillars of
excellence.
● Ex: Invest in employee programs and policies to support overall health and well-being (e.g. mental, physical, social,
etc).
● Ex: Achieve a WELL Health-Safety Rating [e.g. within 3 months].
● Ex: Align health and well-being initiatives with [COMPANY’S] culture and commitment to excellence and innovation.
● Ex: Achieve full WELL Certification [e.g. within 1 year].
How all 10 WELL Concepts are addressed:

● Ex: [COMPANY] is pursuing WELL certification at a Gold level, which means that the project needs to achieve
preconditions in all ten WELL concepts as well as at least 2 points in each of these concepts and a minimum of 60
points in total.
● Ex: [COMPANY] has a comprehensive approach to health and well-being. Below are goals that [COMPANY] is
pursuing in each of the 10 WELL features:
1. Air: provide clean air to specifically support occupants with severe asthma and allergies
2. Water: provide safe drinking water and encourage hydration
3. Nourishment: provide healthy snacks that do not contain allergens that current employees have reported
(currently, peanuts and shellfish)
4. Movement: provide a gym free of charge to occupants and incentivize use of the facilities
5. Lighting: maximize daylighting
6. Sound: maximize acoustical comfort
7. Thermal: satisfy the thermal comfort preferences, at least 90% of occupied hours
8. Materials: intentionally select at least 25% materials by cost with health-related third party certifications
9. Mind: provide mental health programs and resources and work to dismantle stigma associated with mental
health concerns
10. Community: provide a space that can be reserved by the local community, specifically by groups that support
health and well-being related goals like Alcoholics Anonymous, the local bicycle rights initiative and the local
Meditation Meetup Group.
(Intent-stage: Draft) Availability of Health Mission
Our project has committed to onboarding communications, as well as quarterly communications, to keep occupants
aware of the available health resources, programs, amenities and policies available to them addressed by the features
achieved by the project.
[NAME] in [DEPARTMENT] is responsible for the communications and can be contacted at [CONTACT INFORMATION]
with any questions. The following schedule outlines our communications plan:
Employee Quarter 2 Quarter 3 Quarter 4 Quarter 1

Onboarding 2021 2021 2021 2022
Ex: Employee Handbook Ex: Flu prevention Ex: Emergency
outlining company health campaign and email Ex: Group Fitness Preparedness Ex: Community
benefits, policies and alerts regarding on- Challenge Training (CPR, first Volunteer Activity
programs site flu vaccine clinic aid and AED usage)
Ex: Health
Ex: Office tour Ex: Wellness
Newsletter (e.g.
highlighting company Newsletter (e.g. Ex. Wellness
highlight company Ex. Book Club
health and wellness mental health Newsletter
smoking cessation
amenities provided programs)
program)
Ex: WELL Health-Safety

Ex: - Ex: - Ex: - Ex: -
Project Feature Guide
TIPS FOR MULTIPLE LOCATIONS

 For organizations participating in WELL at scale, this Policy and/or Operations Schedule is categorized as
Shareable. It may be shared across multiple projects, as long as they all meet the strategies that are outlined in
the document.

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C02.

2 Promote Health-Oriented Mission

HOW TO USE THIS DOCUMENT:

This document is meant to demonstrate an acceptable degree of detail for

For documentation submission:

For All Spaces

a. Outlines the project’s or organization’s objectives for health promotion.

WELL Core Guidance:

Example for Feature Part 2 - Promote Health Oriented Mission

(Intent-stage: Draft) [COMPANY’S] Health Oriented Objectives

How all 10 WELL Concepts are addressed:

Employee Quarter 2 Quarter 3 Quarter 4 Quarter 1

Ex: WELL Health-Safety

TIPS FOR MULTIPLE LOCATIONS

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