IT Infrastructure Audit Checklist

Inventory Management
1. Has a detailed inventory of all physical devices been created?
2. Are model numbers, serial numbers, and locations for future reference recorded?
3. Have the conditions of each device been assessed, and any physical damage or wear noted?

Performance Metrics
1. Have performance metrics been evaluated for each hardware component against manufacturer specifications and
industry benchmarks?
2. Have diagnostic tools been used to measure processing speed, memory usage, storage capacity, and network
throughput?

Maintenance Records
1. Has the maintenance history for each piece of hardware been reviewed to determine regularity and
thoroughness?
2. Have maintenance logs been updated with recent servicing, repairs, or upgrades?
3. Are future maintenance activities scheduled to avoid lapses or falling out of sync with manufacturer
recommendations?

Upgrade Needs
1. Has a comparison been made between current hardware capabilities and operational requirements to identify
components needing upgrades?
2. Have documentation that is approaching the end of its life cycle or is no longer supported by the manufacturer
done?
3. Have plans for budget allocations toward hardware enhancements or replacements been prepared?

Licencing Compliance
1. Has a list of all software applications in use across the organization been compiled?
2. Have all software applications been verified to be properly licensed with a valid number of user licenses?
3. Have purchase orders, licenses, and renewal dates been updated in the record?

Version Control
1. Have version numbers of all software been checked against the latest releases from vendors?
2. Is all software up-to-date with the latest features and security patches applied?

Usage Review
1. Has software usage within the organization been monitored and documented?
2. Have any applications that are underutilized which could be candidates for decommissioning to save resources
identified?

Security Measures
1. Have security measures, including antivirus, antimalware, and firewalls, been confirmed to be activated and up-to-
date?
2. Have security settings been reviewed to ensure compliance with the organization's security policy?
3. Have vulnerability scans been conducted to detect potential software security weaknesses?

Configuration Management
1. Has the current network setup, including configurations for routers, switches, and firewalls, been documented for
configuration management?
2. Are network device configurations regularly backed up?
3. Do network configurations adhere to industry best practices for security and performance?
4. Has the current data load on the network been assessed to ensure there are no bottlenecks?
5. Has the future network load been predicted based on business growth projections, and necessary upgrades
planned?

Connectivity Tests
1. Are regular tests performed to check for consistent and reliable network connectivity?
2. Have network monitoring tools been used to track latency, packet loss, and jitter?
3. Have any recurrent connectivity issues been identified and troubleshooted to avoid future disruptions?

Security Protocols
1. Has the effectiveness of network security measures, such as firewalls, intrusion detection systems, and encryption
protocols, been reviewed and validated?
2. Have penetration tests been conducted to evaluate the strength of the network against potential attacks?
3. Have security protocols been updated in accordance with new threats and vulnerabilities as they emerge?

Data Inventory
1. Has a catalog of all data sources, storage locations, and repositories been created for data inventory?
2. Has data been classified based on sensitivity and importance to business operations?
3. Is all critical data accounted for and stored securely?

Backup Verification
1. Have data backups been verified for regularity and compliance with the data recovery plan?
2. Have data backups been tested to confirm effective restoration within necessary timeframes?

Access Controls
1. Have access controls been checked to ensure only authorized personnel can access sensitive data?
2. Have user access rights been reviewed to align with job roles and responsibilities?
3. Have accounts of offboarded users been cleared?

Security Audits
1. Have regular security audits been conducted to identify potential vulnerabilities in data management processes?
2. Have identified risks addressed promptly to maintain the integrity and confidentiality of your data?

Plan Review
1. Has the current disaster recovery plan been examined to ensure it addresses all critical systems and processes?
2. Has the disaster recovery plan been updated to reflect changes in IT infrastructure or business operations since the
last review?
3. Does the plan include clear roles and responsibilities for staff during and after a disaster?

Simulation Tests
1. Have simulated disaster scenarios been conducted to test the effectiveness of the disaster recovery procedures?
2. Have the results of simulation tests been analysed to identify weaknesses or areas for improvement in the disaster
recovery plan?

Recovery Point Objectives

1. Have recovery point objectives been reviewed to ensure they meet business requirements for data recovery?
2. Is the current backup frequency sufficient to achieve recovery point objectives?
3. Have adjustments to your data backup processes been made if necessary to align with these objectives?

Recovery Time Objectives

1. Have recovery time objectives been assessed to ensure they are realistic and meet the business's tolerance for
downtime?
2. Have actual recovery times in simulation tests been evaluated against recovery time objectives?
3. Are solutions being worked on to reduce recovery times if they exceed recovery time objectives?

Support Ticket Analysis

1. Has an analysis of IT support tickets been conducted to identify common issues or areas where users frequently
encounter problems?
2. Have measures been implemented to reduce the occurrence of common issues?

Training Programs
1. Have user training programs related to IT systems and software been evaluated for availability and effectiveness?
2. Are training materials up-to-date and accessible to all relevant staff?
3. Is participation and feedback from users being monitored to continually improve training offerings?

User Feedback
1. Is user feedback being solicited and compiled regarding their experience with the IT infrastructure and support
services?
2. Are trends in user feedback being identified that could indicate larger systemic issues or areas for improvement?

Regulatory Checklist
1. Has an up-to-date checklist of all relevant regulations and compliance requirements in the industry been
maintained for regulatory compliance?
2. Are regular reviews being performed to ensure that all systems and processes meet these regulations?
3. Are meticulous records of compliance activities being kept in preparation for audits by regulatory bodies?

Documentation Review
1. Has a review confirmed that all required documentation, such as policies, procedures, and compliance reports, is
complete, up-to-date, and stored securely?
2. Is documentation easily accessible to authorized personnel, especially in the event of an audit?
3. Is documentation being regularly updated to reflect any changes in regulations or business operations?

Policy Enforcement
1. Have checks been made to verify that IT policies, including those related to data protection, acceptable use, and
security, are being actively enforced?
2. Are internal audits conducted to ensure adherence to these policies?
3. Are regular policy training and updates being provided for the team?