Professional Communication 5
Professional Communication 5
r Body of Letter- l st
Paragraph
Business letters are written between organizations/ institu tions or between ragraph- Specify th
e date when
SOOds arc .
seller and buyer of goods. This is a formal letter and so follows the block type you reqmred and c1ose the letter
Thank
model. These letters can be calling for quotation, placing order, complaint letter
Yours sincerely
etc.
Signature
This letter is sent by the buyer to the seller seeking details about the goods, their
I _Cl
Fo nnat
Na me & Address of the Buyer's
company/institution
Date:
'.'.I ,,.·,1
To
DhobiKhana,RedFort
Sir New Delhi-23
Sub:
Sir
I
204 205
fl.icing Order
Sub: Purclw,t• or Electronic item<-Calling for Quolation-Reg. After U1e quotation Is ~
"CC1Ved fro
s 11 colleges in O1ennai. I am letter. m th~ supplier. ord 1
ARR Group of ln.slilulions is well known an d run. . er ' placed lhrou!(h •
. .a ( ckclronic goods, the dctmls of
Uw Purcl1a-.c Officer We arc m ne<.>u o son10 format
whid1 arc giwn.
f ii the Buy ;
As we arc c.wondln~ lhc Computer lnb, we require ilcms or e 'company/instituuon
Quantity
Brand & Specification
S.No Item 35
I IP, 24" LCD monllor, 8Gb Dale:
I Computers
--- RAM, 512 GB Internal storaee To
Lenovo 14 inch LCD monitor, 10
2 Laptops
--- !nlel 15, 16GB RAM, Graphics
Card
HP, 600 x 600 dpi with T--Il' 5
3 Laser printer
--- Resolution Enhancement Sir
technology, 1200 dpi effective
Sub:
oult>ut qualitv
Ref:
Kindly send details of price inclusive of all taxes, mode of payment and mode Body of Letter·
of transport. Also please inform about any discounts offered. Details about
guaranlee, packing and delivery charges, insurance of goods deliverecl also
e
1st paragraph-Aclcnowledgerece! t Ofthe ~uotation and thank them
need to be conveyed to us. Send us brodmres 100.
2nd paragraph the quantity requlmL
We wish to buy lhese goods in !he monlh of November 2019. Kindly give us !he
~ir-portptefmed
besl price possible so !hat we can continue to transact furlher with you. Please
send these details to readt us latesl by lhe 30th of November 2019, so that we
can process and place order wiUt you at U,e earLiesl.
Yours sincerely
Raghu
(Purchase Officer)
ARR Educational lnstitulions Signature
Chennai
207
206 :!Mfflt::ITh:ilQil;J.iifil[I ~
You have mentioned in th
. e quolation that
We request you to increase this YOU normally give !0% d"
to 20% Also ISCOunt.
Example ABC Parcel Service at oul locati · we Want the goods delivered by
on. Please instru
ARR GROUP OF EDUCATIONAL INSTITUTIONS 3.00 to 6.00 pm on any day betw ct that this is done between
een Wednescta
. kka Chennai- 600 107 available to receive them. Yto Saturday so that people are
12, Newman Street, Pattmapa m,
Phone: 044- 24567890 email:[email protected] Uri: WWW- arr.edu.in Also find enclosed a cheque for Rs 1
. ,00,000 (Rupees I kh
the advance as stipulated by y (,..._ one a only), this being
ou. , . ueque No 71564
Indian Bank payable at New Delhi.. · dated 6.1219) drawn on
6.11.19
To the items are received in good condi:: balance payment will be made when
XYZ Peripherals
Dhabi Khana, Red Fort
New Delhi-23
Sir
Received the quotation letter sent by you. Thank you for the prompt re5P!!
Example
Fonnat To
The General Manager 16.11 .2019
Name & Address of the Buyer's company/institution
XYZ Peripherals
Date:
Dhobi Khana, Red Fort
To New Delhi-23
Sir
Sir
Sub: Purchase of electronic items- Complaint-Reg.
Sub:
Ref:
Body of Letter-
Thank you
Yours sincerely 1. We have received 25 computers though we had ordered for 30 numbers.
Signature
2. Some of the keys in 3 keyboards are missing.
(Name & Designation)
3. The CPU of one computer is not switching on.
210
QUESTIONS
Hence"'" n,quest you to send some personnel from your company to repair the
1. Write a letter lo Pilco
f;oods or replace them at the earliesL Also, the 5 additio nal co mputers should be
required by yo1U Ii
deliver<.'d Please complete this job so that we can start using these computers
when the clas.ses start on 2. 12.19.0nce these complaints are set right we will pay
the balance amount.
Your~ sincerely
Raghu
(Purchase Officer)
ARR Educational lnsWutions
O,en.nai
I\
212 l l:.tmtfflffl®WJUlllll,ltElt:m
• c.,..,.~Nrodu.."llllcloll,,: '°""<ltbnttt,
• Sb~~?\"aT.s!rlltt-~~,~(<.U\.Hm.1~:d.~u, 1..--urfitld
• £.,rre:..-. yru:- L:J"'..Ji'l'b.nJ:1~~ anJ ~...t-......l "1 tht ~Y':... l '.l l'lf ~
• \kntl\."'n ,~r .i.."\'OOlr 1,hI.Th..'flt-. A.'"d rt!'.1'J..,..,: ~ ~ T -... r l1\ u t,._tJ C11
~t..~~~d).
• ~t~n?J:,.,.Y1Sfrit.!pph-~t..,L~u,m1..~t\
I always had a desire to know and learn how things work and to solve challenging
engineering problems. My educational background has instilled a strong
grasp of fundamentals of engineering, and the relevant project experience has
developed penchant for teamwork and challenges. My curiosity and interest in
knowing and solving engineering problems excites me and I have worked on
engineering projects in _ _ (specify field) during the course of my study.
(Write few lines about the objectives of your project.) _ _ _ _ _ _ _ __
experience.
justifica tion for all CXpondl
lure E
transportation cxpondil · g. i'\irchasc of ,
ure!1s.1li1rit-s llnd 12quipmL'nt ,rnd tllJll•rl I
. Wo1grs. ., "·
l;.Ut111@tj r Conclus10n: Summi
ng up of the pro
f'Osal •nd its benefits.
-- ~§
p ~ f slarLi ng the project. 11 should include the benefits and o u l ~
Mnnoging Directors
... '- "'- '- U1e project. Fen~ibililYSL;r\ ~; opinion surv':2'. if ~conducted with refe;~o
~ Dreams world Evc~t mnnagement company
'-
;::: .) Ute project can be included, '
' Chennal
Stotement of problem /Objectives: The.£.rOblem that the project addresses and Tamil Nadu
Ute expected outcome after the complolion of llic project should be: included.
'-
'-'
Technical details: Dclnils of l,md, infrnslruclure should be included
Executive
. summary· . 11,e proposa1 is. ,or
, constructing a new multi• ur
--- '-' '
" Plan /Time line of the acllvilic•s: This section should include the detailed auditorium
.
.
m Chcnnai which will be used .
for org ,mtzing ,
vnnous p po,,<-
events. The
.... plan, monitoring of lhc work, ,lages ,,nd phases of the work, time frnmc for ;u~tt-purpose auditorium will be located in ,tn c•sily accessible location. The
~.._ ..... ......
completion. . _cs1gn w,1s prepared by qualified Engineers and consultants. The master pl,1n
~ :'.\,
ts approved b)' lhc government aulhorilics. II is lOO crorc project and will be
~ Details of lhc workforce: Describe the cxpcclcd knowledge and skills sets nnd
completed in 2 years. A£e,1sibili~• survC'y was condLtcted among event rnanag~rs
number of managl'ri,11 positions, .st,,ff ,ind otl1cr workforce required to complete
and nudicnce to justify the propos,11.
'- the project.
'(-......
Budget of expenditure: llct,1llc•d budg,•I should be indudctl with proper
")
I
222
Introduction: The aesthetically designed Multi-Purpose auditorium can be used Time line of the activities:
for conducting various cultural and sports events. A performance stage will be Phase -I 10 months
constructed as it will be convenient to host Plays, concerts and competitions. The Phase -2 6 months
2000 seal capacity auditorium can also be used for organizing conferences and Phase -3 8 months
to host exhibitions lo generate more revenue. The project has more advantages
as it will be constructed in U,e heart 0£ Chennai city and il will be well connected Details of the workforce: It .
by road and metro rail service. ll will be equipped with state of art multimedia 3 Electric.al engineers 1 lanrequiresdsca more than 10 avil mginem. 5 Archl.....
, P,~chi ......
1
labourers depending on the ~--- IKt, auditor, I acmuntant llllll
systems. P•-ofthepro,ect.
A £easibili~ survey was conducted among JOO sports and event
management organizers and around 5000 audiences lo collect opinion about the Budget/ Cost eslimlte:
feasibility of constructing a multipurpose auditorium in the centre of Chennai
city. A need analysis in terms of requirements of infrastructure was studied. Professi n ·
consul
Statement of problem /Objectives: To _provide an ideal well equipped setting, Bui! .
m the centre of the city for organizing variou!; events.
Other Details
Ar_e ~: The auditorium will be constructed in an area of 30,000 square
feel The design and auditorium seating dimensions will be according to the
standards and design guidelines. 11,e seating arrangement wiU be multiple-aisle 3aore
wilh access to an aisle-way at both ends. TI1e auditorium seating dimensions
Saore
Total 100 crore
will be set lo provide maximum seating comfort. The size and location of doors,
emergency exit doors are according lo building standards.
Conclusion: The project will be completed by using the latest advanad
technology. The Multi-purpose auditorium will com-enient to organize various
lnfrastru_ctµ_!e facilities:
events because there is no such auditorium in the centre of the city.
Various infrastructure facilities like Landscape gardens, ATM and Internet
facilities, Space for Office, Traw l Desk, Press Lounge, VIP Lounges, separate
entry and exit roads, Public Address System, first aid facility, Security office
and booths, fire safety arrangements, locker facilities will be provided.
225
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■ IMl'ORTANCli
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lll\'t.'tin~.
■ TEMPLATE
Title: l\linutc~ at the ,c'((lml (wh,11 ~k,llngl held on (d,1tcl ,11 (-,11ucl ,II (rimrl
-1. ll \',\TI l"t' l\'l,•11\\.I bv illl 1..•mph.l\'l'l'~ ,md ..-.m l'l' ,l n•mmdt•r h,r n,mph.•tir•n
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226
4. Ms. BBB - Convenor- E
.Vl>nt m\in,1gl'm('nt comm1lk'l'
.'.\. Point 2
5. Ms.CCC - Convenor_ G
uc,t commJttcc
Point3
6. Ms.DDD - Convenor_ o·15 1. 1.
' P inc comm,ttec
5. PouiL 4
7. Ms.EBE - Convenor. Ho,pital'ty .
1 oomm1tte~
6. Any 0Ll1cr points
8. Ms.FFF-Convcnor-Stage&seati
ng •rrangement committee
7. Details of next nu..-eting-datc, venue, time
9. Ms.GGG-Convcnor-SconngCOJDmillee
2.
The action taken should be represented as a table in the following manner:
~ (Aclion=1[rafg;t Date
1.
2.
3. conwnor of lhe Event Managenent
3.
l'ace painting, Vegetable Carving.
Produ Ftrele$ cooking were identified as the events for
off-stage and Group Song, Group Dance, Variety Entertainm,,nt Ad.apt
.A Example
Tune were identified as on-stage events. The student President of tlk-
Title: Minutes of the second meeting of Cultural committee held on Isl Cultural Committee was entrusted with the responsibility of brinb>ing out
February 2014 al Seminar hall at 2.00 pm. a rule book comprising the programme schedule and rules lo be folio\\ ,.J
by the participants. Also the Rolling Trophy will be ,-oll,-cteJ from the
Members Present: winners of 2013 and kepi ready for distribution. Two finJI ) eJr students
decided to mark 20 .
guest for inauguration and valediction respectively. Judges for the events points for first la
will be from film industry. Tiie committee has estimated an expenditure second and third places. P ce and 15 and 10 respectively for
follow SMART
3. Set goals that are Specific· All our goals must be specific and clear rather
than being gene ralized and vague. Specific goals wlll guide us on to the right
paU,. n will also remove any kind of ambiguity.
5. Set gori/s that are atl'ai11ab/e • While selling goals be sure thal we can a£_tL!.!!!Jx_
~ --
achieve lhcm. Otherwise it wiJI demoralize us and we will lose confidcn,e on
ourselves. 8ut al the same lime do not fix g()als that are too easy. So, the goals
lhal we fix should be realistic as wel l as challenging,
6. Set goals that are.real/stlc• Goals must be relevant and really applicable to us.
We need Io lhink of goals that motivate us. In order to set our goa ls effcclively,
we lwve lo plan wisely and cs lablish a realistic lime-frame so that we can carry
out lh!! steps that have been planned.
7. Si'/ goa ls /1,a/ «re t/111e/y- Wh!!n goal,; arc seL it musl be 2rokc11 up into
-1mrn l1Pr purls and limt• should b" set up for completion of each parl. Otherwise it
bt•comcH imm.ilc•rial. 'l'hc deuc.llint!s will molivnlt! us In work lowarcls achieving
the r;oal. 1'hu only caullon to be followed lb !hat l·hc lime se lling should also bo
do1w kcL•plng all faulorn 1n mind and shmdd nol be too ambitious. Otlwrwlse ll
will again uo -molivnl<• us.
ncco1111t11f,le• We need lo rC'maln accountable lo our sci i,;0,11s. We
8. N,w/ to /Je
need lo share dt!lnils of our goals with cioHt' family and friL•nds so lhal wr gel
e11cou 1o~nwnl nnd suppo rl from thorn. They loo will follow your progress .ind
1
, \f, If.It I
\ ln1roJu,111,n
tables, figures, graphs etc. for better and easy understanding. There should
stud
be title and explanation for each table/ graph. So the findings of lhe y
is explained in this seclion.
References - Include ail references that have been cited in the texL 11,e
references should be well considered, so that they contain a ll key sources in
the field as well as previous sludies are mentioned. 11-ie references should
be \'\'Tl.tten in aJphabetical order as per the fom1at specified by the journal.