⮚ Overall 4.1 years of IT Experience in Salesforce .
⮚ Thorough understanding of Software Development Life Cycle (SDLC). ⮚ Experience working across various SFDC implementations covering Service Cloud. ⮚ Proficiency in SFDC Administrative tasks such as creating Profiles, Roles, Users, Page Layouts, Approvals, Workflows, Reports, Dashboards, Tasks and Events. ⮚ Experience in analyzing business requirements, entity relationships and converting to Salesforce custom Objects, lookup relationships, junction objects, master-detail relationships. ⮚ Designed Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, Process Builder and Approval Processes for automated and email alerts. ⮚ Experience in migrating data from legacy systems to Sales force using Apex Data Loader. ⮚ Hands on experience with Apex Language, Apex Trigger, Apex Class, Apex Test Methods, Visual force Pages, Visual force Components & Controllers, SOQL, SOSL, Reports, Analytic Snapshots and Dashboards. ⮚ Experience in designing and developing Force.com based Apps/Products using Apex, Visual force, Force.com IDE and Salesforce.com sandbox environments. ⮚ Implemented Security and Sharing Rules at object, field and record level for different users at different levels of organization.Expert in deploying Salesforce CRM applications using Force.com Migration Tool (Ant),Change Set, Force.com IDE and Workbench. ⮚ Experience in SFDC development using Apex classes and Triggers, Visual Force, SOQL, SOSL.
⮚ Knowledge on Lightning and Aura.
Personal Skills:
● Flexible and adaptable to all kinds of exposure given.
● Goal oriented, self-motivated and self-confidence. ● Accuracy will be pertained in the given assignment. ● Team player.
Academic Qualification:
Jawaharlal Nehru Technological University, Kakinada, India
• Bachelor of Technology – Chemical (2016)
Professional Experience:
Working as a Software Engineer in My careersmith private limited From July 2018 to Till Date.
Software Exposure:
● Languages : Apex, Visualforce and SOQL
● CRM systems : Salesforce ● Operating System : Windows,Linux ● Tools : Apex Data Loader, Eclipse-IDE, ANT, Workbench.
Projects Summary:
Project #1: Type : Implementation & support Project Name : I Need/CMS Client : British Petroleum, UK Role : Developer Date: Jan 2020 Till now
Description:
The project involves building a complete case management tool for the BP Indirect Procurement team. A Customer community portal was built, where BP employees and contractors can raise requests from community portal. These request flow into a case management tool (CMS) where it will be automatically routed to the different teams and worked on appropriately.
The objective of the iNeed/CMS portal is to provide the internal users of BP access to a portal where they can raise request for any requisition for official purposes. The whole structure is named as eRequisition which is on the customer portal platform of Salesforce.com
Responsibilities:
⮚ Involved in the estimation of Use Cases.
⮚ Developed Apex Code, Triggers and Design using Visual Force Pages. ⮚ Handled Administrative Activities, implementation with Objects, Custom Apps, Layouts, Tabs, Record types, Triggers, Workflows, Approval processes, Reports & Dash Boards. ⮚ Written complex SOQL, SOSL queries across multiple objects within the SFDC database ⮚ Experience in customizing standard objects such as Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns. ⮚ Created various complex Workflow Rules and Filter Criteria on Objects. ⮚ Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects. ⮚ Developed time dependent workflows as per the requirement. ⮚ Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages. ⮚ Created and used HTML and Visual Force Email templates. ⮚ Developed and used Approval Process wherever necessary. ⮚ Handled Production releases using Force.com migration tool (Ant) and Change set. Project #2: Project Type : support Project Name : CCNA. Client : Coca-Cola Role : Administrator Date:July 2018 to Jan 2020
Description:
Coca-Cola North America (CCNA) Marketing Approval System has decided to create an Application in Salesforce for handling requests and approvals for Field Experiential Marketing (FEM) and Local Media (LM – Paid Request & LM – Added Value). This Application will enable CCNA to create requests, request approval, email notifications to External Agencies and Finance Team.
Responsibilities:
⮚ Developed Test classes for Code Coverage.
⮚ Implementation with Objects, Custom Apps, Layouts, Tabs, Record types, Triggers, Workflows, Approval processes, Reports & Dash Boards. ⮚ Written complex SOQL, SOSL queries across multiple objects within the SFDC database ⮚ Experience in customizing standard objects such as Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns. ⮚ Created various complex Workflow Rules and Filter Criteria on Objects. ⮚ Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects. ⮚ Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages. ⮚ Created and used HTML and Visual Force Email templates. ⮚ Developed and used Approval Process wherever necessary. ⮚ Interacted with the Salesforce.com premium tech support team on a regular basis. ⮚ Used multiple Sandboxes for development and integration of multiple tracks components.
