IDT-M2 Notes Updated
IDT-M2 Notes Updated
MODULE 2:
Idea generation and Conceptualization: Visual thinking, Drawing/sketching, new concept
thinking, Concept Generation Methodologies, Concept Selection, Concept Testing, Opportunity
identification, Empathy for design – Collaboration in distributed Design.
The term “ideate” is just a fancy way of saying that designer want to come up with ideas,
and there is no shortage of ways to accomplish that.
2 Module 2
When designers talking about the ideate stage, i.e it is the point in the design process
where designers come up with a large volume of ideas to find and implement the most
creative one.
The purpose of the ideate stage is to push for the widest range of ideas that can be
implemented in later stages.
The ideate stage is important because it is when a design team moves from understanding
and defining consumer/user/client/customer problems to coming up with solutions for
those needs.
Without the ideate stage the problem remains just the problem.
Ideating allows a design team to consider creative ways to address the needs of the user
have highlights in the empathize stage and more clearly outlines in the Define stage
In this process, design thinkers also resort to use of boards, sticky notes, sketching, chart
papers, mind maps etc.
Why do We Need Ideation in Design Thinking?
You ideate in order to transition from identifying problems to creating solutions for your
users. Ideation is your chance to combine the understanding you have of the problem
space and people you are designing for with your imagination to generate solution
concepts. Particularly early in a design project, ideation is about pushing for a widest
possible range of ideas from which you can select, not simply finding a single, best
solution.”
Ideation is often the most exciting stage in a Design Thinking project, because during
Ideation, the aim is to generate a large quantity of ideas that the team can then filter and
cut down into the best, most practical or most innovative ones in order to inspire new
and better design solutions and products.
Whatever the case, the most important component of ideation is that there is no
judgement in the space and that everyone is striving to achieve the end goal as a team,
not to win the right answer individually. In this space, team members are encouraged to
push their ideas and imagination far and wide.
Conceptualization:
Conceptions are mental images we use as summary devices for bringing together
observations and devices for bringing together observations and experiences that seem to have
something in common. Conceptualization involves writing out clear, concise definitions for our
key concepts.
3 Module 2
Drawing/sketching
Sketches will usually be created using mediums such as graphite pens, charcoal, ink,
pencil, and Conte. A drawing may use these mediums as well, but may also add color or other
additional mediums, such as pastels or colored pencils.
Sketching is a rapidly executed freehand drawing that is not usually intended as a finished
work. Sketching is a kind of drawing which is performed entirely by freehand. Sometimes it is a
method which is used to make initial representations of final sketches or designs. However, in
some situations, artists can create final pieces, only by sketching. Usually, artists also use many
other resources.
Drawing is one of the core forms of both the visual arts and fine arts. The term “drawing”
is often used interchangeably with the term “sketching,” but are they the same thing, or is there a
difference between these two?. There is a difference between drawing and sketching. Both terms
can describe the process of creating artwork, but a drawing can also describe a final product. All
sketches are drawings, but not all drawings are sketches. A drawing is a fully conceptualized and
completed artwork. Finished drawings include more detail and techniques such as watching,
shading, or even color.
10 Module 2
The first step in the concept generation process involves understanding the customer's
concerns. The customer may tell you about the type of product they want, but they may not have
all the required information. You may meet with them, visit their facility and speak with their
staff to understand the problem they're trying to solve and the features they want. Ask for their
mission statement and a list of preliminary specifications. Create a product development
specification (PDS) document if you don't have one.
Whether the customer finds no solution or wants a customized solution, learning about
existing solutions to similar problems can make the concept generation process easier.
Customizing an existing solution with relevant functions is often faster and more cost-effective
than developing a new product. A simple online search can help, so you may browse engineering
websites. Conducting a patent search on the United States Patent and Trademark Office (USPTO)
website can also give some useful hints at viable solutions.
Once you find a few solutions, you can customize them to fit the specifications of the
project. You may explore those solutions further to determine which ones to pursue or create a
new one. Consider generating a minimum of three solutions. Ideation is a creative process and
there's no single method for it. You can use different techniques like brainstorming, lateral
thinking and mind maps. Focus on generating visual concepts of the product along with its
working principles.
After you've developed several concepts for the product, it's time to explore them further
and keep only the best ones. You can do this in several rounds. For example, you first can remove
13 Module 2
the concepts that look too similar or those that are beyond the resources of the organization. It's
helpful to have a maximum number of five best concepts for the final review. You can then
analyze them based on factors such as technical feasibility, potential patent issues and funding
requirements.
The final step involves choosing a winning concept. Companies usually do this through a
team decision. You may decide to choose a hybrid of two or more concepts. It's helpful to think
from the customer's viewpoint and emotionally connect with the product while choosing the final
concept for product design. Once you've picked the winning concept, you can send it for
prototype development, preliminary testing and production drawings.
Concept Selection
Concept Selection is an element of the design process. It enables you to pick the idea(s)
which best satisfy the Product Design Specification (PDS). The design process should begin by
Understanding the customer need,
Developing a PDS
Generating a range of concepts to consider.
In industry, selecting highly creative concepts increases the likelihood of radical
innovation and product success, while selecting poor concepts can result in large expenses
including redesign costs and production postponement.
Concept selection tools and methods are techniques that help you to rank, score, or filter
your design alternatives, based on predefined criteria and metrics. They can be classified into two
main categories: screening tools and scoring tools. Steps in concept selection are
Prepare the selection matrix
Rate the concept Rate the concept
Rank the concept
Combine and improve the concept
Select one or more concept
Reflect on the result
Concept Testing
Concept testing is a method of evaluating early-stage product, service, campaign, or
project ideas. The goal is to determine whether a concept is viable and gather customer feedback
to improve it.
Concept Testing Methods
Comparison testing
Monadic testing
Sequential monadic testing
14 Module 2
Proto-monadic testing
1. Comparison Testing
In comparison testing, two or more concepts are presented to the respondents. The
respondents compare these concepts by using rating or ranking questions or merely asking to
select the best concept displayed.
Comparison tests give clear and easily understandable results. It’s easy to determine
which concept is the winner. However, the results lack context. There is no way to tell why the
respondents choose one concept over others. It is essential to understand these details before
successfully launching a product.
2. Monadic Testing
The target audience is broken down into multiple groups in a monadic test. Each group
gets shown only one concept. These tests focus on analyzing a single concept in-depth. A
monadic test survey is usually short and highly targeted.
Since each group of respondents sees a single concept, it is possible to go in-depth without
making the survey lengthy. Researchers can ask follow-up questions about the various attributes
of a concept, such as what they liked about the concept, it’s look and feel, price point, etc.
Though each group of respondents sees different concepts in isolation, each concept’s follow-up
questions will be the same.
Monadic test surveys are short and give researchers the flexibility to ask multiple follow-
up questions. Thus the results provide more context around why a specific concept is better than
others. However, since the target audience is split into multiple groups, the sample size required
to conduct a monadic test is extensive. Since various concepts need testing, more significant is
the sample size. The increase in sample size considerably increases the cost of research.
3. Sequential Monadic Testing
Like the monadic test, in sequential monadic tests, the target audience is split into multiple
groups. However, instead of showing one concept in isolation, each group is presented with all
the concepts. The order of the concepts is randomized to avoid research bias. The respondents are
asked the same set of follow-up questions for each concept to get further insights.
Since each group of respondents sees all concepts, the target audience size required to
perform a sequential monadic test is relatively small. Multiple concepts can be tested in a single
round. Thus sequential monadic tests are more cost-effective and easy to field. This concept
testing method makes it ideal for research with budget constraints or when only a small target
audience is available.
15 Module 2
However, since all the concepts are presented to each group of respondents, the
questionnaire’s length is fairly long. This affects the completion rate and might introduce non-
response bias. Researchers can reduce the length of the questionnaire by limiting the number of
questions. However, this affects the depth of the collected insights.
Sequential monadic tests are also subject to other biases, such as interaction bias or order
bias.
4. Protomonadic Testing
A protomonadic test includes a sequential monadic test followed by a comparison test.
Here, respondents first evaluate multiple concepts and then ask to choose the concept they prefer.
This design is useful to validate the results from the sequential monadic test. Researchers
can verify if the concept selected in the comparison test is compatible with the insights collected
about each idea.
16 Module 2
Example: Tesla used a unique launch strategy by using concept testing to gain approval from
customers and raise capital. This strategy was a huge success, and Tesla raised $400 million.
Opportunity Identification
Opportunity identification is when an individual realizes a business idea with good returns
that has not been discovered. It requires keen scanning of the business environment, being alert
about the changing information, and the ability to use the information effectively.
The opportunity recognition process is a step-by-step procedure of how an entrepreneur
identifies an opportunity and makes it a viable business idea. Entrepreneurs must learn the
industry's background, recognize opportunities when they present themselves, and actively look
for new opportunities. The role of opportunity recognition in innovation is highly significant to an
innovative firm. There are five stages in the process of opportunity recognition. The opportunity
recognition process helps equip them with the skills they need in each step. They include getting
the idea, identifying the opportunity, developing the opportunity, evaluating the opportunity, and
finally evaluating the team.
1. Getting the idea: The first stage is for the entrepreneur to get the business idea. An
individual can generate a business idea from a niche in the market. A niche is a gap left
unfulfilled by those currently serving the market. It provides a chance for other people to
add value that was unmet. It allows the new entrepreneurs to perform differently and
compete with already existing businesses.
17 Module 2
2. Identifying the Opportunity: Opportunity identification is when an individual realizes a
business idea with good returns that has not been discovered. It requires keen scanning of
the business environment, being alert about the changing information, and the ability to
use the information effectively.
3. Developing the Opportunity: Developing an opportunity requires the entrepreneur to
modify the idea to suit the current market needs. During this stage, research is conducted
to identify whether the business idea can be converted into an actual business. The
entrepreneur begins the process of acquiring resources for the opportunity.
4. Evaluating the Opportunity: Opportunity evaluation is the stage where the potential
risks are assessed. It is identified whether the risks will be worth the investments made.
Profitability is also scrutinized to find out how long the payback period is after an
investment.
5. Evaluating the team: The final stage involves having a skilled team to bring the business
idea to realization. Employing capable people is crucial because they are the people who
will work to make the opportunity economically viable.
An entrepreneur must follow these stages systematically for a successful business idea.
The first stage (or mode) of the Design Thinking process involves developing a sense of
empathy towards the people you are designing for, to gain insights into what they need, what they
want, how they behave, feel, and think, and why they demonstrate such behaviors, feelings, and
thoughts when interacting with products in a real-world setting.
To gain empathy towards people, we as design thinkers often observe them in their natural
environment passively or engage with them in interviews. Also, as design thinkers, we should try
to imagine ourselves in these users’ environment, or stepping into their shoes as the saying goes,
in order to gain a deeper understanding of their situations
While defining a problem at this stage, make sure you stay focused on the problem
rather than trying to define it in terms of a solution. For example, “We need to rewrite the
training documents” focuses on the solution rather than the problem. Instead, saying, “Training
documents are inconsistent” is a better way to define a problem. Depending upon the
complexity of the problem, you may want to use tools, like flowcharts and cause-and-effect
diagrams, to help define the problem and its root causes.
2. Identify alternative solutions: Brainstorm all possible ways to solve the existing problem.
Invite suggestions from everyone affected by it and consult those who may have more
experience with the type of challenge you’re experiencing. You can also use surveys and
discussion groups to generate ideas.
Keep the following points in mind while exploring alternatives:
Consider every aspect that could slow down the process of solving the existing problem
Make sure the ideas generated are consistent with relevant goals and objectives
Check that everyone participates in the process of idea generation
Distinguish between short- and long-term alternatives
Write down all the proposed solutions. You should have at least five to eight possible
solutions for each problem.
3. Evaluate solutions: Now it's time to evaluate your list of alternatives. Assess the positive
and negative consequences of each alternative defined in the previous step. Analyze and
compare all the alternatives in terms of the resources required for their implementation,
including time, data, personnel and budget.
4. Select a solution: After the evaluation process, select a solution most likely to solve the
problem. Consider to what extent a solution meets the following objectives:
It solves the problem smoothly without creating another problem
It is acceptable to everyone involved
It is practical and easy to implement
It fits within the company’s policies and procedures
It is important to consider implementation when choosing a solution.
5. Implement the chosen solution: The next step involves implementing the chosen solution,
which usually requires you to take the following actions:
6. Monitor progress and make adjustments: Make sure to continuously measure progress to
ensure your solution works. Gather data and feedback to determine if the solution meets the
needs of all those involved. You may need to make adjustments if anything unexpected arises.
If you feel the solution doesn’t work as planned, you may need to return to your alternative
solutions and implement a new plan.
What are important problem-solving skills employers look for?
Many employers seek candidates with strong problem-solving skills. Here are some of
the most sought-after skills:
Listening: Active listening helps you gather valuable information for problem-solving.
A good problem-solver can identify everyone involved, encourage them to participate
and actively listen to different opinions to understand the problem, its root cause and
workable solutions.
Analytical thinking: Analytical thinking helps you research and understand a problem
and its causes. The ability to establish a cause-and-effect relationship is also essential
in anticipating the long-term effects of a course of action. Those with strong analytical
skills can evaluate the effectiveness of different solutions and choose the best one.
Creativity: Problem-solving requires you to create a balance between logic and
creativity. You need to use your creativity to find the cause of the issue. It also requires
creativity to develop innovative solutions. Creative people bring unique perspectives
and give a new direction to the company.
Communication: Whether you are seeking solutions to an existing problem or want
others to follow a certain course, you should communicate effectively. You may need
to talk with others in person, over the phone, via text or through email. You may also
need to correspond with many different people, including team members, customers
and managers. Effective communication across a variety of channels allows you to be
a good problem solver.
Decision-making: You should be able to decide what methods you should use to
research the problem, which solutions you should use and how you should implement
the solution. Almost every stage of problem-solving requires you to make a decision.
Teamwork: Problem-solving involves teamwork. You ask people about their
perspective on the problem, involve them in developing effective solutions, seek their
feedback on the chosen solution and rely on them to implement the process. It is
essential to involve and motivate all members of the team for effective problem-solving.
How to turn your idea into a product
If you've got a great idea for a new product, be it an intricate mechanized invention or
a redesign of a common item, follow the six steps below to turn your idea into a new product
with the potential to succeed in the market:
4. Make a prototype
A prototype is an initial model for a product. Building a prototype for your product idea
can help you identify and solve design problems and other issues before you decide to launch
a product.
Create a digital sketch of your product using engineering software (often called
computer-assisted design software) that a company can use to manufacture a prototype for your
product. Depending on your product idea, you can then build a prototype yourself using
household items or you can pay a manufacturer to create a prototype of your product.
You could opt to sell your product without a patent. However, business experts
recommend obtaining a patent for several reasons, such as:
Protecting your intellectual property: Getting a patent for a product can help you stop
others from copying your product idea.
Earning higher profits: Since another company can't copy your product idea when you
get a patent, you can set higher prices to increase profits.
Increasing a product's selling power: Obtaining a patent for your product idea can give
your intellectual property a monetary value.