5 Methods of Job Analysis
5 Methods of Job Analysis
➢ Observation method
➢ Interview method
➢ Questionnaire method
➢ Checklist method
➢ Critical incident method
➢ Diaries and Log record
➢ Technical conference method
1. Observation method
• Under this method, data is collected through observing an employee while at work.
• The job analyst carefully records what the worker does, how he/she does, and how much
time is needed for completion of a given task.
• This is the most reliable method of seeking first hand information relating to a job.
• It is good for job that involves physical activity however; it may not be suitable for mental
activities.
2. Interview method
• In this method, the job analyst directly interviews the jobholder through a structured
interview to gain information about the job.
• This method is found suitable particularly for jobs wherein direct observation is not
feasible.
• This method is time consuming and costly.
• There is a possibility of bias on the part of the analyst and the jobholder.
• In short, the effectiveness of this method will depend on the ability of both interviewer and
respondent in asking questions and responding them respectively.
3. Questionnaire method
• In this method, the employee is given a structured questionnaire to fill in, which are then
returned to the supervisors.
• Questionnaire provides comprehensive information about the job.
• When this suitable:
• Firstly, large number of people is doing same kind of job
• Second, jobs are standardized and a structured survey can be created to ask questions
related to the job.
• Problem in this method is, nobody fills it seriously so data may be completely irrelevant.
4. Checklist method
• The checklist method only contains dichotomous questions.
• The jobholder is asked to tick the questions that are related to his/her job.
• Checklist can be prepared based on job information obtained from supervisor and other
people who are familiar to the particular job.
• Like questionnaire method, the checklist is suitable in the large organizations wherein a
large number of workers are assigned one particular job.