H.

265 XVR
SERIES

USER MANUAL

Please read instructions thoroughly before

operation and retain it for future reference.
For the actual display & operation, please
refer to your device in hand.

Free PC CMS
software (CMS Lite)

z4017av_3017_2017_d2017a_av_1017_a_z1009_d2109av_1009_av_z1005_d1005_av_manual_V1.4
 IMPORTANT SAFEGUARD

All lead-free products offered by the company comply with the requirements of the
European law on the Restriction of Hazardous Substances (RoHS) directive, which means
our manufacture processes and products are strictly “lead-free” and without the hazardous
substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product
must be collected separately at the product end-of-life. This applies to your product and
any peripherals marked with this symbol. Do not dispose of these products as unsorted
municipal waste. Contact your local dealer for procedures for recycling this equipment.

This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

Federal Communications Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device mat not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.

Disclaimer
iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a
service mark of Apple Inc.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Google Play and Android are trademarks of Google Inc
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume
any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of
this manual is subject to change without notice.
This product doesn’t have a standby / off mode.
MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN
COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING
MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.

GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which
are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public
License (“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the
copyright of the corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new
commands, and some tools to get you into the code. Please write to
[email protected] to get the files.
 TABLE OF CONTENTS
1. HARDWARE OVERVIEW ................................................................................................................... 1
1.1 Package Content ....................................................................................................................................... 1
1.2 Front Panel ................................................................................................................................................ 1
1.3 Rear Panel ................................................................................................................................................ 1
2. CONNECTION .................................................................................................................................... 3
2.1 Hard Disk Installation ................................................................................................................................ 3
2.2 Hard Disk Mounting ................................................................................................................................... 5
2.3 Camera Connection .................................................................................................................................. 5
2.3.1 HD CCTV camera & our brand’s speed dome camera .................................................................................... 5
2.3.2 Other brand’s speed dome camera.................................................................................................................. 5
2.3.3 IP Camera ........................................................................................................................................................ 6
3. FOR INITIAL USE ............................................................................................................................... 7
3.1 Setup Wizard ............................................................................................................................................. 7
3.2 Mount / Unmount Hard Disk ...................................................................................................................... 9
3.3 Change User Name and Password ........................................................................................................... 9
4. USER INTERFACE ............................................................................................................................ 11
4.1 Local Access ........................................................................................................................................... 11
4.2 Interface Overview .................................................................................................................................. 11
4.3 Status & Operation .................................................................................................................................. 12
4.3.1 Device Status ................................................................................................................................................. 12
4.3.2 Channel Status ............................................................................................................................................... 12
4.3.3 Main Menu...................................................................................................................................................... 13
4.3.4 Playback Panel............................................................................................................................................... 15
5. FREQUENTLY-USED FUNCTIONS ................................................................................................. 16
5.1 IP Device Search..................................................................................................................................... 16
5.2 User Account Creation ............................................................................................................................ 17
5.3 PTZ Control ............................................................................................................................................. 18
5.4 Video Backup .......................................................................................................................................... 19
5.5 System Logout ........................................................................................................................................ 20
5.6 Hardware Reset ...................................................................................................................................... 20
6. MAIN MENU ..................................................................................................................................... 21
6.1 CAMERA ................................................................................................................................................. 21
6.1.1 CONNECTION ............................................................................................................................................... 21
6.1.2 DEVICE .......................................................................................................................................................... 21
5.1.3 IMAGE ............................................................................................................................................................ 23
6.1.4 DETECTION................................................................................................................................................... 23
6.1.5 ALARM OUT................................................................................................................................................... 26
6.2 RECORD ................................................................................................................................................. 26
6.3 SCENARIO.............................................................................................................................................. 28
6.3.1 Pre-defined Scenarios .................................................................................................................................... 28
6.3.2 Scenario Customization ................................................................................................................................. 35
6.4 IVS (For selected models only) ............................................................................................................... 39
6.5 EXPORT.................................................................................................................................................. 42
6.5.1 BACKUP......................................................................................................................................................... 42
6.5.2 SCHEDULE .................................................................................................................................................... 43
6.5.3 REGULAR REPORT ...................................................................................................................................... 44
 6.6 STORAGE ............................................................................................................................................... 45
6.7 ACCOUNT ............................................................................................................................................... 46
6.7.1 USER LIST ..................................................................................................................................................... 46
6.7.2 GROUP .......................................................................................................................................................... 47
6.8 NETWORK .............................................................................................................................................. 48
6.8.1 E-MAIL ........................................................................................................................................................... 48
6.8.2 FTP ................................................................................................................................................................. 49
6.8.3 EaZy ............................................................................................................................................................... 49
6.9 TIME ........................................................................................................................................................ 49
6.9.1 TIME SETUP .................................................................................................................................................. 49
6.9.2 DAYLIGHT ...................................................................................................................................................... 50
6.10 DISPLAY ............................................................................................................................................... 50
6.11 PERIPHERAL ........................................................................................................................................ 52
6.11.1 LOCAL .......................................................................................................................................................... 52
6.11.2 JOYSTICK .................................................................................................................................................... 52
6.11.3 LOCAL ALARM IN ........................................................................................................................................ 53
6.11.4 LOCAL ALARM OUT .................................................................................................................................... 53
6.11.5 DEVICES ...................................................................................................................................................... 54
6.12 MAINTAIN ............................................................................................................................................. 54
6.12.1 SYSTEM....................................................................................................................................................... 54
6.12.2 UPGRADE.................................................................................................................................................... 55
6.12.3 ALERT .......................................................................................................................................................... 56
6.12.4 EVENT LOG ................................................................................................................................................. 57
6.12.5 ONLINE ........................................................................................................................................................ 57
6.13 POWER CONTROL .............................................................................................................................. 57
6. REMOTE OPERATION ..................................................................................................................... 58
6.2 Web Browser ........................................................................................................................................... 58
6.3 Mobile Devices ........................................................................................................................................ 59
6.3.1 Prerequisites .................................................................................................................................................. 59
6.3.2 Where to download ........................................................................................................................................ 59
6.3.3 Manual Setup ................................................................................................................................................. 59
APPENDIX 1 PRODUCT SPECIFICATIONS ........................................................................................ 61
APPENDIX 2 PUSH VIDEO CONFIGURATION ................................................................................... 67
A2.1 Alarm Sensor Connection ..................................................................................................................... 69
A2.2 Configuration......................................................................................................................................... 70
A2.3 Enable Push Video ............................................................................................................................... 70
A2.3.1 From iOS Mobile Device .............................................................................................................................. 70
A2.3.2 From Android Mobile Device........................................................................................................................ 71
APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST ........................................................................ 72
APPENDIX 4 COMPATIBLE HARD DISK LIST .................................................................................... 73
APPENDIX 5 BATTERY REPLACEMENT ............................................................................................ 74
APPENDIX 6 EAZY NETWORKING ..................................................................................................... 75
A8.1 Via EagleEyes on iOS / Android Device ......................................................................................................... 75
A8.2 Via Internet Explorer on PC / Laptop .............................................................................................................. 80
A8.3 Icons ............................................................................................................................................................... 85
 HARDWARE OVERVIEW

1. HARDWARE OVERVIEW

1.1 Package Content

 Standard Package
 Recorder  HDD screws
 Adapter & power cord  Quick Start

 Optional Accessories
 USB Mouse  IR Remote Controller

1.2 Front Panel

Note: The functions on the front panel may vary, depending on the mode you have.

1) LED Indicators
The hard disk is reading or recording.
An alarm is triggered.

2) USB port(s)
There might be one or two USB ports on the front panel for connecting your USB mouse for mouse control
and / or your USB flash drive for video backup.
Note: It’s not allowed to have two USB mice or two USB flash drives connected to one recorder.

Note: For 8CH and 4CH models which have one USB port on the front panel and two USB ports on the
rear panel, the upper USB port on the rear panel will be disabled when the USB port on the front
panel is used, and vice versa.

Note: For the compatible list of USB flash drives, please refer to “APPENDIX 3 COMPATIBLE USB FLASH
DRIVE LIST” at page 72.

1.3 Rear Panel

Note: The functions on the rear panel may vary, depending on the mode you have.

1) VIDEO IN
Connect to the video connector of a camera.
Note: The DVR will automatically detect the video system of the camera, please make sure that the
cameras are properly connected to the recorder and power-supplied before the recorder is
turned on.

2) VIDEO OUT
Connect to a CRT monitor for main or spot monitor output.

3) AUDIO IN
Connect to the audio connector of a camera if the camera supports audio recording.
Note: To make a video backup with audio, make sure the camera which supports the audio function is
connected to the video-in channel and audio-in channel. For example, the audio data from audio
CH1 will be recorded with the video data from video CH1.
For 16CH models, the audio CH1 ~ CH2 are corresponding to video CH1 ~ CH2 respectively.

4) AUDIO OUT
Connect to a speaker for audio transmission.

1
 HARDWARE OVERVIEW

5) HDMI
Connect to the HDMI port of the monitor which supports HDMI video output for main or spot monitor output.

6) VGA
Connect to the VGA port of the monitor which supports VGA video output for main display or spot monitor
output.

7) External I/O ports

These ports are used to connect external I/O devices, such as magnetic contacts or buzzers (alarm in / out),
or external control devices, such as other brand’s speed dome camera or keyboard controller (RS485).

8) LAN
This port is used to connect your device to Internet.

9) USB ports
There might be two USB ports on the rear panel for connecting your USB mouse for mouse control and your
USB flash drive for video backup.
Note: It’s not allowed to have two USB mice or two USB flash drives connected to one recorder.

Note: For 8CH and 4CH models which have one USB port on the front panel and two USB ports on the
rear panel, the upper USB port on the rear panel will be disabled when the USB port on the front
panel is used, and vice versa.

Note: For the compatible list of USB flash drives, please refer to “APPENDIX 3 COMPATIBLE USB FLASH
DRIVE LIST” at page 72.

10) Power jack

Connect to the supplied adapter.

11) Reserved hole for eSATA interface

For models which support adding an eSATA interface with the optional SATA-to-eSATA cable, there’s a
reserved hole on the rear panel.
Please check “2.1 Hard Disk Installation” at page 3 to know where it is and how to add the interface for
storage expansion.

2
 CONNECTION

2. CONNECTION

2.1 Hard Disk Installation

Note: The illustrations below are using a 4CH model as an example. The methods of how to install a hard
disk are the same for all models.

Note: It’s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process
works properly.

Step1: Remove the top cover, and find where to install a hard disk on the recorder.

Step2: Get a compatible hard disk. With the PCB side facing down, find the screw holes on the recorder base, and
place the hard disk in the recorder.

Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure the
device works properly.

Screw hole

Screw hole
Hard Disk

Step3: Connect the data bus and power cable for the hard disk.

Step4: Align the screw holes on the base and the hard disk. Then, fasten the hard disk o the base with the supplied
screws from the bottom side of the recorder.

Step5: Replace the top cover and fasten the screws you loosened in Step1.

Step6: Remove the protective film on the bottom of the recorder if any to ensure the heat dissipation can work
normally.

3
 CONNECTION
Install a third hard disk (optional)

Step1: Check the specifications of your recorder and see if it supports this
feature. If yes, find the hard disk bracket as illustrated on the right
and remove it.

Step2: Get a compatible hard disk. With the PCB side facing up, fasten the
hard disk to the bracket as illustrated on the right.

Step3: Reinstall the bracket with the hard disk installed back to your
recorder.
fasten
Step4: Connect the data bus and power cable for the hard disk.

Add eSATA interface with optional SATA-to-eSATA cable

Note: The illustrations below are using a 16CH model as an example. The methods of how to install the
cable are the same for all models which support this feature.

Step1: Check the specifications of your

recorder and see if it supports this
feature. If yes, find the reserved hole
on the rear panel of your recorder as
illustrated on the right.

Step2: Remove the top cover of the recorder

a)
to reveal its main board. Remove the
thin piece of metal that block the
reserved hole. Then, remove the
SATA cable on the board.

Note: It will consume one SATA port to add an eSATA interface on the mainboard of your recorder, which
means you’ll lose one hard disk which can be installed inside your recorder.

Step3: Get a SATA-to-eSATA cable and connect it to the board as illustrated below.

Note: The SATA-to-eSATA cable is optional and need to purchase separately.

Figure 1 Figure 2

4
 CONNECTION

2.2 Hard Disk Mounting

Power on your recorder and wait till the initialization is completed. Then, check the hard disk indicators on the front
panel to make sure each hard disk installed is detected.

Right click the mouse to exit from the full screen mode. Click MENU → STORAGE to see if all hard disks you
inserted are detected, and click one by one to mount them. Wait till the hard disk is mounted and the status
shows READY. When you’re prompted to clear the hard disk, choose YES.

2.3 Camera Connection

Install the camera on the wall or ceiling based on your installation environment and camera type. For installation
details, please refer to the user manual of your camera.

2.3.1 HD CCTV camera & our brand’s speed dome camera

Step1: Connect the coaxial cable to the recorder.
Step2: Get a regulated adapter to connect the camera and power it on.

2.3.2 Other brand’s speed dome camera

Note: The recorder must support RS485 connection to connect a speed dome camera. Please check the
specifications of your recorder for details.

Step1: Connect the coaxial cable to the recorder.

Step2: Find where the connectors of RS485-A and RS485-B are located on the recorder rear panel, and
follow the instructions of your camera manual to connect to the recorder. Then, power on the
camera.
Step3: On the recorder side, right click to show the main menu, and go to MENU → PERIPHERAL 
DEVICES to set the camera.
a) Select the device to PTZ.
b) Set the ID to the value the same as the one set in the camera.
c) Select the protocol to P-P, P-D, S-T or S-E.
Note: P-P and P-D are protocols used Pelco, and S-T and S-E are protocols used by Samsung.
d) Set the baud rate to the value the same as the one set in the camera.
e) Set the interface to RS485.
LOCAL DEVICES
JOYSTICK
DEVICES CHANNEL TITLE DEVICE ID PROTOCOL RATE INTERFACE

CH1 PTZ 1 P-P 9600 RS485

CH2 PTZ 0 NORMAL 2400 COAXIAL
CH3 PTZ 0 NORMAL 2400 COAXIAL
CH4 PTZ 0 NORMAL 2400 COAXIAL

5
 CONNECTION

2.3.3 IP Camera

Note: Check the specifications of your recorder and see if your recorder supports IP camera
connection.
Step1: Prepare a switch / router, and connect the recorder and the IP camera to the router with RJ45
network cables.
Step2: Make sure your camera supports DHCP function to allow the connected router to assign an IP
address to the camera.
If your camera doesn’t support this function, please check its user manual to know how to manually
change the IP address of your camera and make sure its IP address is in the same network
segment as the one your router uses.
Step3: Power on the camera.
Step4: On the recorder’s live view, choose MENU  CAMERA  CONNECTION to go to the setting
page. For the channel to which you want to connect the IP camera, change the interface from
COAXIAL to IPCAM.
CONNECTION

CHANNEL INTERFACE EDIT ENABLE URI PORT DEVICE VENDOR MODEL STREAM METHOD PATH1 PATH2
TITLE TYPE PROTOCOL
CH1 IPCAM  192.168.1.11 88 IPCAM AVTECH RTP-Unicast TCP
CH2 IPCAM 
CH3 COAXIAL 
CH4 COAXIAL 

IP SEARCH

Step5: Choose IP SEARCH to go to the IP SEARCH page directly and start searching the connected IP
cameras.
You’ll see the list of every connected IP camera with its connection status to this device and MAC
address. Click  to assign the camera to the channel automatically and choose ADD to complete.

IP SEARCH

ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VENDOR
 CH2 IPCAM 192.168.1.12 255.255.255.0 192.168.1.1 8.8.8.8 88 00:0E:53:31:06:E5 AVTECH
 IPCAM 192.168.1.12 255.255.255.0 0.0.0.0 8.8.8.8 88 00:0E:53:31:06:E5 ONVIF
 IPCAM 192.168.1.13 255.255.255.0 192.168.1.1 8.8.8.8 88 00:0E:53:31:15:D1 AVTECH
 IPCAM 192.168.1.13 255.255.255.0 0.0.0.0 8.8.8.8 88 00:0E:53:31:15:D1 ONVIF

REFRESH ADD

6
 FOR INITIAL USE

3. FOR INITIAL USE

For the first time to power on this device, you might be prompted to:
 Go through the setup wizard
 Clear hard disk
 Change default user name and password

3.1 Setup Wizard

The setup wizard is prompted to guide you finishing the most common settings you might need to do.

Note: It’s okay to skip the wizard. You can configure the following settings later in their respective
menus.

SETUP WIZARD
ENGLISH 

WELCOME TO THE SETUP WIZARD.

PLEASE FOLLOW THE WIZARD TO FINISH BASIC CONFIGURATIONS.

SKIP NEXT

Select NEXT to go to the next step.

SETUP WIZARD

PLEASE INPUT THIS MACHINE NAME

SKIP PREV NEXT

Name the device. If you don’t want to name the device, just skip to the next step.

Note: To name the device later, please go to MAINTAIN  SYSTEM.

SETUP WIZARD
USER NAME office_hd
PASSWORD office145
CONFIRM PASSWORD office145

PLEASE INPUT THE ADMINISTRATOR’S USER NAME AND PASSWORD.

SKIP PREV NEXT

Change the default user name and password. If you don’t change the user name and password here, you’re not
able to go to the next step. This step is compulsory.

Note: To change or edit user name and passwords, please go to SYSTEM  ACCOUNT  USER LIST.

7
 FOR INITIAL USE
SETUP WIZARD
DATE 2015/MAR/05
TIME 14:33:46
FORMAT Y/M/D 
GMT GMT+08:00 

SKIP PREV NEXT

Set the date and time.

If you don’t want to set the date and time now, just skip to the next step. However, it’s necessary to keep the date
and time right to ensure the accuracy of the recorded data.

Note: To set the date and time later, please go to MENU  TIME.

SETUP WIZARD
NTP SERVER Pool.ntp.org
SYNC PERIOD OFF 

SKIP PREV NEXT

Configure if you want to connect this device to an NTP server to get the right time online.

Note: To set the date and time later, please go to MENU  TIME.

SETUP WIZARD
NETWORK TYPE STATIC 
IP 192.168.1.10
GATEWAY 192.168.1.1
NETMASK 255.255.255.0
PRIMARY DNS 8.8.8.8
SECONDARY DNS 168.95.1.1
PORT 80

SKIP PREV NEXT

Configure network setup by using the traditional method. For details, please download
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.

Note: To configure network setup by using the traditional method later, please go to MENU 
NETWORK.

SETUP WIZARD
SMTP SERVER Smtp.gmail.com
PORT 465
MAIL FROM [email protected]
SSL ENCRYPTION ON
VERIFY PASSWORD ON
USER NAME [email protected]
PASSWORD ●●●●●●

SKIP PREV NEXT

Configure event notifications by email.

Note: To configure email notifications later, please go to MENU  NETWORK -> E-MAIL.

8
 FOR INITIAL USE

SETUP WIZARD
DDNS ON
SYSTEM NAME Eagleeyes 
HOST NAME MAC000E533A3D
E-MAIL

CURRENT HOST ADDRESS

MAC000E533A3D4A.ddns.eagleeyes.tw

SKIP PREV NEXT

Enable DDNS if needed.

Note: To enable the DDNS later, please go to MENU  NETWORK  DDNS.

3.2 Mount / Unmount Hard Disk

Power on your recorder and wait till the initialization is completed. Then, check the hard disk indicators on the
front panel to make sure each hard disk installed is detected.

Right click the mouse to exit from the full screen mode. Click MENU → STORAGE to see if all hard disks you
inserted are detected, and click one by one to mount them. Wait till the hard disk is mounted and the status
shows READY. When you’re prompted to clear the hard disk, choose YES.

To unmount the hard disk, click to unmount, and the status will turn from READY to INACTIVE.

STORAGE
HDD NEARLY FULL (GB) 5
HDD OVERHEAT ALERT (°C) 70
OVERWRITE ON
KEEP DATA LIMIT(DAYS) OFF
TEMPERATURE TO ENABLE FAN 30
REMINDER WHEN FORMATTING HDD OFF
ID TYPE STATUS SIZE TEMP. SERIAL NUMBER FREE SIZE FORMAT TIME HEALTH STATUS
HDD 5-1 NORMAL INACTIVE 750GB -- WD-WCAV53797317 269.856GB 2017/07/18 23:03:52 GOOD

HDD 5-2 NORMAL READY 1.00TB -- WD-WMC1U5344933 9.88GB 2017/07/18 23:10:55 GOOD

3.3 Change User Name and Password

It’s highly recommended to change the user name and password of this device to keep your account safe.
Otherwise, any person could access this device if he knows the default user name and password.

If you didn’t go through the setting wizard at the first place, you’ll be prompted to change the user name and
password:

WARNING
PLEASE BE ADVISED TO MODIFY THE DEFAULT
ACCOUNT TO ENSURE YOUR INFORMATION SECUIRTY.

 MODIFY
O REMIND ME LATER
O DON’T REMIND ME ANYMORE
CONFIRM

Choose MODIFY to start the change immediately.

9
 FOR INITIAL USE

To change later, go to MENU  ACCOUNT  USER LIST, and choose to change the default user
name and password of SUPERVISOR.

USER LIST USER LIST

GROUP EDIT USER NAME GROUP

admin SUPERVISOR

10
 USER INTERFACE

4. USER INTERFACE

4.1 Local Access

Connect an USB mouse to the recorder and move your mouse to enter the password with the password keypad. The
default user name and password are both admin.

When you log into the system, the display is in the full screen mode. Right click the mouse to show the tool bar and
function panel.

Note: You may also customize a user level to have different access privileges in ACCOUNT  GROUP.
For details, please refer to “6.7.2 GROUP” at page 47.

Password Input

4.2 Interface Overview

11
 USER INTERFACE

4.3 Status & Operation

4.3.1 Device Status

Note: The functions shown may vary based on the model or the access user level you use.

Key lock Key unlock

USB flash drive / device connected No USB device connected

Timer record on Timer record off

Overwrite on Overwrite off

Sequence mode on Sequence mode off

PTZ mode on PTZ mode off

USB backup in progress USB flash drive full

USB backup failed

Network Status:

(WAN) Internet connected (WAN) Internet disconnected

(WAN) Local connection

(LAN) DHCP / Static IP mode (LAN) Camera disconnected

4.3.2 Channel Status

Note: The functions shown may vary based on the model or the access user level you use.

 IP-camera-related icons (for selected models only)

Camera disconnected Add a camera by Add a camera

IP camera setup
auto search manually
 General icons

Audio on Audio off Alarm out Alarm out disabled

Recording Alarm event Motion event PIR event

Original size Fit to screen Digital zoom

12
 FREQUENTLY-USED FUNCTIONS

4.3.3 Main Menu

Click MENU on the bottom left corner to show the main menu list and its sub items:

CAMERA CONNECTION IP SEARCH*

DEVICE
IMAGE BRIGHTNESS
CONTRAST
SATURATION
HUE
DETECTION
ALARM OUT*

RECORD LIVE STREAM

RECORD STREAM

SUBSTREAM

SCENARIO*

IVS* IVS MODE FLOW COUNTING

ONEWAY
VIRTUAL FENCE
DISPLAY LINE
DISPLAY COUNT
SCENE CHANGE
SCENE CHANGE LEVEL
SENSITIVITY
EXPORT BACKUP
SCHEDULE
REGULAR REPORT
STORAGE HDD NEARLY FULL (GB)
HDD OVERHEAT ALERT (˚C)
OVER WRITE
KEEP DATA LIMIT(DAYS)
TEMPERATURE TO ENABLE FAN (˚C)
REMINDER WHEN FORMATTING HDD
ACCOUNT USER LIST
GROUP
NETWORK WAN
DDNS
E-MAIL
FTP
EAZY

TIME TIME SETUP DATE

TIME
FORMAT
NTP SERVER
SYNC PERIOD
GMT
CLIENT TIME SYNC VIA RECORDER
SYNC NTP SERVER TIME
DAYLIGHT
*For selected models only
13
 FREQUENTLY-USED FUNCTIONS

DISPLAY CHANNEL TITLE

EVENT STATUS
AUTO KEY LOCK(S)
HDD DISPLAY MODE
DISPLAY OUTPUT
LANGUAGE
SPOT MONITOR*
CALL SCREEN DURATION
QUAD SCREEN DURATION
PERIPHERAL LOCAL MOUSE SENSITIVITY
REMOTE CONTROL ID
JOYSTICK
LOCAL ALARM IN*
LOCAL ALARM OUT*
DEVICES
MAINTAIN SYSTEM BACKUP CONFIG
RESTORE CONFIG
RESET DEFAULT
DEVICE TITLE
ENABLE AUTO PLUG AND PLAY
BIND MAC ADDRESS
UPGRADE LOCAL
CAMERA
ALERT EXT. ALERT
INT. ALERT
KEY BUZZER
VLOSS BUZZER
MOTION BUZZER
ALARM BUZZER
HDD BUZZER
ALARM BUZZER DURATION (SEC)
EVENT LOG
ONLINE ANONYMOUS VIEWER LOGIN
DROP ALL CONNECTION
LOGIN FAILURE TIMES
LOCK TIME FOR LOGIN FAILURES
POWER CONTROL HALT THE SYSTEM
REBOOT THE SYSTEM
LOGOUT

*For selected models only

14
 FREQUENTLY-USED FUNCTIONS

4.3.4 Playback Panel

Click to go to the playback panel.

Step1: In CHANNEL, choose the channel(s) you want to search.

Step2: In DATE, the date(s) which includes video footage of the selected channel(s) will be marked in blue.
Choose the date you want.
Step3: (Optional) In EVENT, choose the event type(s) to narrow down the search if needed.
Step4: Slide the timeline to search the time segment within which includes video footage. The time segment
within which includes video footage is marked in yellow-green.
Step5: Move to the time segment you want and video playback starts automatically.

Playback Control
Fast Forward Increase the speed for fast forward.
Fast Rewind Increase the speed for fast rewind.

Click to play the latest recorded video clip immediately, and click again to pause.
/ Play / Pause
In the pause mode, click once to get one frame forward, and click to get one frame rewind.
Stop Click to stop the video playback.
Slow Playback Click once to get 1/4X speed playback, and click twice to get 1/8X speed playback.

Previous / Click to jump to the next / previous time interval in an hour, for example, 11:00 ~ 12:00 or
/ Next Hour 14:00 ~ 15:00, and start playing the earliest event video clip recorded during this whole hour.
Click to enter the quick search menu for specific record data search, or select FULL to show all event
Event List
logs.
Click to set point A and point B in a video clip, and the system will play only the specified range in that
Repeat
clip.

Backup Click to open the backup menu for video backup.

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 FREQUENTLY-USED FUNCTIONS

5. FREQUENTLY-USED FUNCTIONS

5.1 IP Device Search

On the recorder’s live view, choose MENU  CAMERA  CONNECTION to go to the setting page. For the
channel to which you want to connect the IP camera, change the interface from COAXIAL to IPCAM.

CONNECTION

CHANNEL INTERFACE EDIT ENABLE URI PORT DEVICE VENDOR MODEL STREAM METHOD PATH1 PATH2
TITLE TYPE PROTOCOL
CH1 IPCAM  192.168.1.11 88 IPCAM AVTECH RTP-Unicast TCP
CH2 IPCAM 
CH3 COAXIAL 
CH4 COAXIAL 

IP SEARCH

Choose IP SEARCH to go to the IP SEARCH page directly and start searching the connected IP cameras.

You’ll see the list of every connected IP camera with its connection status to this device and MAC address. Click
 to assign the camera to the channel automatically and choose ADD to complete.

IP SEARCH

ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VENDOR
 CH1 IPCAM 192.168.1.11 255.255.255.0 192.168.1.1 8.8.8.8 88 00:0E:53:31:06:E5 AVTECH
 IPCAM 192.168.1.11 255.255.255.0 0.0.0.0 8.8.8.8 88 00:0E:53:31:06:E5 ONVIF
 IPCAM 192.168.1.12 255.255.255.0 192.168.1.1 8.8.8.8 88 00:0E:53:31:15:D1 AVTECH
 IPCAM 192.168.1.12 255.255.255.0 0.0.0.0 8.8.8.8 88 00:0E:53:31:15:D1 ONVIF

REFRESH ADD

Make sure the IP address of the connected camera is in the network segment the same as your router uses.
If not:

 For our brand’s IP camera, select and change the network type from STATIC to DHCP. Then, click
APPLY to save your changes.

SETUP

NETWORK TYPE DHCP

IP 192.168.1.11
PORT 88
USER NAME admin
PASSWORD *****
NETMASK 255.255.255.0
GATEWAY 192.168.1.1
PRIMARY DNS 8.8.8.8

CANCEL APPLY

 For other brand’s IP camera, please check its user manual to manually change its IP address.

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 FREQUENTLY-USED FUNCTIONS

5.2 User Account Creation

To create different user account for different access privilege, go to MENU  ACCOUNT  USER LIST,
and choose to create a new account.

USER LIST USER LIST

GROUP EDIT USER NAME GROUP

admin SUPERVISOR

Four user levels are pre-defined in the system for you to quickly choose: SUPERVISOR, POWER USER, USER
& GUEST.

Note: You can also customize a user level based on your needs by going to MENU  ACCOUNT 
GROUP. For details, please go to “6.7.2 GROUP” at page 47.

Function User Level

SUPERVISOR POWER USER USER GUEST

 GENERAL
BACKUP  
PTZ CONTROL  
POWER CONTROL 
REVIEW LOG 
CONFIG SETUP 
CLEAR LOG 
ACCOUNT SETUP 
CLEAR HDD 
PUSH VIDEO 
PUSH STATUS 
ALARM OUT  
 LOCAL
LIVE VIDEO    
LIVE AUDIO   
PLAYBACK VIDEO  
PLAYBACK AUDIO  
 NETWORK
LIVE VIDEO   
LIVE AUDIO  
PLAYBACK VIDEO 
PLAYBACK AUDIO 

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 FREQUENTLY-USED FUNCTIONS

5.3 PTZ Control

Enter Click to confirm your selection / enter the menu.

Up / Down / Left / Right Click the arrow keys ( /  /  / ) to more the camera lens up / down / left /right.
/ / /

PAN / TILT Click and drag the slider to move the camera lens vertically or horizontally.

Camera Control

These two buttons are designed for the PTZ camera which uses Pelco-D to control. To
/ Iris + / Iris - know the actions after clicking Iris + and Iris -, please refer to the camera’s user
manual.

Focus near / far Click to adjust the focus of the image.

/
Click to zoom in / out on the image.
Users could also zoom in / out on the image by simply drawing a square on the screen,
Zoom in / out and the zoom ratio depends on how large the square is.
/
 Zoom in: Draw the square from top left to bottom right.
 Zoom out: Draw the square from bottom right to left top.

Zoom in / out max Click to zoom in on the image to the largest / zoom out on the image to its original size.
＋/－
Click to activate the auto function.
Auto mode Before using it, you need to assign a specific function that will be enabled when
is clicked. For details, please refer to the user manual of the camera.
Auto tracking Click to start auto tracking when your speed dome camera supports this function.

Hot point Click on the screen to move and center the camera view to the point you just clicked.

Config. Click to configure the speed to pan / tilt the speed dome camera.

Click to control the movement of a speed dome camera or a motorized-pan camera.

Joystick Drag and hold the mouse on the screen to move the camera. You’ll see  and on
the screen. The farther these two icons, the faster the movement.

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 REMOTE OPERATION

Preset Point

These ten buttons are used for preset point 1 ~ 10.

To set or go to other preset point (such as 15), please enter the numbering manually in
01 ~ 10 Preset point 01 ~ 10
the input box next to , and choose to set the preset point, or to go to
the preset point.
Move the camera view to the point you want to set, and click the numbering you want
Set preset point from 01 ~ 10, or enter the numbering manually in the input box next to . Then,
click to confirm.
To go to the preset point from 1 ~ 10, simply click the button.
Go to preset point To go to the other preset point out of 10, enter the numbering manually in the input box
next to , and choose to confirm.

5.4 Video Backup

Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32
format first. For the list of compatible USB flash drives, please refer to “APPENDIX 3 COMPATIBLE
USB FLASH DRIVE LIST at page 72.

Note: For video backup, please use USB flash drive or back your data up over the Internet. It’s NOT
allowed to connect the hard disk to your PC and get the video data directly.

To copy recorded data for video backup, click to go to the playback panel, and choose at the bottom
tool bar to open the backup menu:
BACKUP
SOURCE DESTINATION
DATA TYPE √ VIDEO LOG TARGET USB DEVICE

RANGE 2017/07/18 23:03:52 ~ 2017/07/18 23:03:52 AVAILABLE SIZE 3 GB

SUN MON TUE WED THU FRI SAT STORAGE
< 2017 > 1 USB PATH /VIDEO …
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
< JUL > 23 24 25 26 27 28 29
30 31
< 23:03:52 > HR MIN SEC

HOURS


CHANNEL ALL

CH1 CH2 CH3 CH4

   
CH5 CH6 CH7 CH8

   
CH9 CH10 CH11 CH12

   
CH13 CH14 CH15 CH16

   

CANCEL BACKUP

Step1: In SOURCE, choose the data type (VIDEO or LOG) and the time range you want to copy from the
calendar. The date with video recording will be shown in blue.

Step2: In CHANNEL, choose the channel(s) you want.

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 REMOTE OPERATION

Step3: In DESTINATION, choose where you want to save the data, in a USB flash drive (USB DEVICE) or
on FTP (FTP).

Step4: (Optional) When USB DEVICE is chosen, specify the directory in STORAGE if needed.

Step5: Choose BACKUP to start. The backup video will be in the AVI format.

Note: You can also go to MENU → EXPORT → BACKUP to check backup logs or click on the top to

enter the backup page.

Note: When the video compression format is H.265, please use the video player which supports H.265
to play the video footage.

5.5 System Logout

When different user accounts are created for system management, make sure you log out after your access in
case other people access the system with your account.

Choose MENU → POWER CONTROL, and choose to log out the system.

Note: The default user name and password are both admin, which is the highest user level.

5.6 Hardware Reset

When you forget the access user name and / or password, this will show you how to reset your recorder to its
factory default values. Your recorder supports only either of the methods mention below depending on the model
you have.
Method 1: Reset button
Step 1: Power off your recorder.
Step 2: Open the top cover of the recorder to reveal the main board, and find a blue button on the board. It’s
the hardware reset button.
Step 3: Press and hold the blue button, and power on your recorder at the same time. Release the button when
you hear the second beep sound. You’ll see the reset message on the screen.
Method 2: Reset pins
Step 1: Power off your recorder.
Step 2: Remove the top cover of the recorder and find the board attached to the front panel as shown below.
Step 3: Find the cable with a pin terminal block connected to the board.
Step 4: Get a paper clip (or forceps) and insert the two sides of it respectively to the 2nd and 4th pinpoints as
shown below.
Step 5: With the paper clip inserted, power on your recorder at the same time. Wait till you hear the beep sound
and you see the reset message on the screen.

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 MAIN MENU

6. MAIN MENU

6.1 CAMERA

6.1.1 CONNECTION
This menu is used to add an IP camera to the recorder when your recorder supports this function.

Note: Please check the specifications of your device to know if your recorder supports IP camera
connections.

Before connecting an IP camera, make sure its IP address will be in the same network segment as the one your
router uses.

For the channel to which you want to connect the IP camera, change the interface from COAXIAL to IPCAM.
Then, choose IP SEARCH to enter the IP search page. You’ll see the list of all connected IP cameras for you to
choose. For details, please check “IP Camera” at page 6 for details.

CONNECTION

CHANNEL INTERFACE EDIT ENABLE URI PORT DEVICE VENDOR MODEL STREAM METHOD PATH1 PATH2
TITLE TYPE PROTOCOL
CH1 IPCAM  192.168.1.11 88 IPCAM AVTECH RTP-Unicast TCP
CH2 IPCAM  192.168.1.12 82 IPCAM ONVIF RTP-Unicast TCP
COAXIAL 
COAXIAL 

BATCH IP SEARCH

6.1.2 DEVICE
DEVICE

CHANNEL TITLE ENABLE CACHE TIME (MSEC) PORT CAMERA ALARM OSD TITLE OSD LOGO
FORWARD TYPE OUT
CH1 81 AUTO 3 UP LEFT UP LEFT
CH2 82 AUTO 3 UP LEFT UP LEFT
CH3 83 AUTO 3 UP LEFT UP LEFT
CH4 84 AUTO 3 UP LEFT UP LEFT

APPLY

1) CHANNEL TITLE
Click to revise the channel title (up to 63 characters). The default title is the channel number.

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 MAIN MENU

2) ENABLE
Here shows the functions you can enable or disable:
Note: The icons available depend on the camera you connected.

Icon Meaning Description

Time stamp
/ Display the recording time or not.
on / off
Enable this function to allow video recording directly to the microSD card
Edge recording
/ inserted in the IP camera when the recorder is disconnected to the camera
on / off
and unable to work properly.
When edge recording is on, enable this function to allow the video saved in the
Recording transfer
/ microSD card of the camera transferring to the recorder when the recorder is
on / off
reconnected to the camera and work properly.
Audio recording Enable or disable audio recording for the selected channel if the connected
/ on / off camera supports audio recording.

3) CACHE TIME (MSEC)

Drag the slide bar to change the cache time which determines the buffering time of playback.
Note: To speed up the camera's operation, especially for the PTZ camera, you may set the CACHE TIME
(MSEC) as zero, but this change may debase the transmission quality.

4) PORT FORWARD (available for IP camera only)

This function is used when you only want to see a single channel of this recorder remotely.
a) Set the port number for the channel in PORT FORWARD. The default value for CH1 is 81, and the
default value for CH2 is 82… etc. If you want to change the port number to other value, the range is from
1 ~ 65535.
b) Switch to to enable port forwarding.
The address of the channel will be “http://recorder_address:port_number”. Enter the address in
Internet Explorer, and see if you can access the device connected channel individually.
Note: The user name and password are still required to access the device connected to the channel.
Make sure you know the user name and password to access the device. For details, please refer
to its user manual.

5) CAMERA TYPE
Here shows the camera type which is detected automatically.
6) ALARM OUT (Depending on the camera you connected)
This function is used to set how long the device should work in seconds when the is clicked on the
camera channel.
Note: An alarm-out device (such as a buzzer) should be connected to the camera first for this function
to take effects.

7) OSD TITLE
Choose to display the name of the channel or not, and decide where to show it (UP LEFT / UP MIDDLE / UP
RIGHT / DOWN LEFT / DOWN MIDDLE / DOWN RIGHT). The display of the title will not disappear in the
backup footage.
8) OSD LOGO
This function is reserved for future use.

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 MAIN MENU

5.1.3 IMAGE
Click to manually adjust the brightness / contrast / saturation / hue by channel.
IMAGE

EDIT CHANNEL TITLE BRIGHTNESS CONTRAST SATURATION HUE

CH1 128 128 140 128
CH2 128 128 140 128
CH3 128 128 140 128
CH4 128 128 140 128

6.1.4 DETECTION
DETECTION

CHANNEL TITLE ALARM INTERNAL ALARM SENSITIVITY MOTION AREA ADVANCED CONFIG

CH1 OFF ON EDIT ON EDIT

CH2 N.C. OFF EDIT OFF EDIT

CH3 N.O. OFF EDIT OFF EDIT

CH4 OFF OFF EDIT OFF EDIT

APPLY

1) ALARM
Select N.C. / N.O. depending on your installation need. The default alarm value is OFF.
Note: This option is available only when the camera you connected supports alarm I/O connection and
an alarm sensor is connected directly to the camera. If the alarm sensor is connected to the
recorder, please check “6.11.3 LOCAL ALARM IN” at page 53 for details.

2) INTERNAL ALARM
Select if you want to activate the PIR detection function for the selected channel (ON / OFF).
Note: This option is available only when the camera you connected has a PIR sensor built-in.

3) SENSITIVITY
For analog camera, click EDIT to set LS / SS / TS.
Function Description
LS (Level of Sensitivity) LS is to set the sensitivity of comparing two different images. The smaller the value is, the
higher sensitivity for motion detection. The highest sensitivity setting is 00, and the lowest
sensitivity setting is 15. The default value is 07.
SS (Spatial Sensitivity) SS is to set the sensitivity for detecting the size of one object (the number of the grids) on
the screen. The smaller the value is, the higher sensitivity for motion detection.
The highest sensitivity setting is 00, and the lowest sensitivity setting is 15. The default
setting is 03.
Note: The default setting of SS is 03, which means once an object is detected more than 3 grids, the
system will get triggered. So the value of SS must be less than the number of grids that you set
up for the motion detection area.

TS (Time of Sensitivity) TS is to set the sensitivity regarding how long one object stays in the detection area and
triggers the recording. The smaller the value is, the higher sensitivity for motion detection.
The highest sensitivity setting is 00, and the lowest sensitivity setting is 15. The default
setting is 02.

For IP camera, select the detection sensitivity of the selected channel. 2 is the highest sensitivity.

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 MAIN MENU

4) MOTION
Select if you want to activate the motion detection function for the selected channel (ON / OFF).

5) AREA
Click EDIT to set the motion detection area.
There are 16 × 12 grids per camera for all channels. Pink blocks represent the area that is not being detected
while the transparent blocks are the area under detection.
Note: To exit area setting and return to the detection page, right click your mouse.

6) ADVANCED CONFIG

The advanced settings are available only when the connected camera supports.

 Video Analytics

The options within this function should work with CMS PRO to take effects. For details, please check with your
installer or distributor.
PRIVACY MASK
SCENE CHANGE OFF
DEFOCUS OFF
ENABLE OBJECT DETECTION OFF
ENABLE FACE DETECTION OFF
APPLY

 Privacy mask

You can cover certain areas on the camera image with privacy masks. Up to 20 areas could be added.
PRIVACY MASK
MOSAIC SIZE 8x8
NAME FUNCTION MOSAIC COLOR MOSAIC COLOR TRANSPARENCY
MASK1 OFF OFF ON 0%
MASK2 ON ON ON 25%

ADD EDIT DEL

Select ADD to add a new setting, EDIT to modify an existing setting, and DEL to remove a setting.

PRIVACY MASK - EDIT

NAME MASK3
FUNCTION ON
MOSAIC ON
COLOR ON
MOSAIC COLOR
TRANSPARENCY 50%
MASK AREA SETUP

Item Description
MOSAIC SIZE Choose the mosaic size of the privacy mask. The options are: 8×8, 32×32, and 64×64.
NAME Name your privacy mask.
FUNCTION Select ON to enable the privacy mask function.
MOSAIC Select ON to have the mosaic effect.
COLOR Select ON to color the privacy mask. In the meantime, you can’t see the mosaic effect.
COLOR FOR MASK Select the color for the privacy mask.
TRANSPARENCY Select the transparency for your privacy mask. The options are: 0%, 25%, 50%, and 100%.
When 100% is chosen, no color is shown but only the mosaic effect for the mask area.
LINE WIDTH Select if you want to know where the mask area is especially when the transparency is set to
100%. This function will add a border for the mask area. The options are: 0, 2, 4 and 6.
When 0 is chosen, no border is added.
MASK AREA Select SETUP to enter the area selection page. To exit, right click.

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 MAIN MENU

 ROI (Region of Interest)

ROI is used to reinforce the image quality of the selected area(s). Users could specify two areas in the camera view.
REGION OF INTEREST

REGION ENABLE QUALITY

1 ON 7
2 OFF 7

EDIT

 Select REGION 1 or REGION 2, and choose EDIT to change the setting.

REGION OF INTEREST – EDIT

ENABLE ON
QUALITY
AREA SETUP

APPLY

 Camera Guard

This function is used to lock the camera to a fixed point and no pan action could be made until the lock mode is
disabled. Before using this function, make sure:
1. You’ve configured at least one preset point and one preset group for the connected camera. To know how to
configure preset points and preset group, please refer to “5.3 PTZ Control” at page 18.
2. You have an iOS or android mobile device with our free app, EagleEyes, installed.
3. Your recorder is connected to Internet, and registered in the address book of EagleEyes.

CAMERA GUARD – CH1

GUARD LOCK ON
TIMEOUT (SECS) 30
PRESET GROUP 1
PRESET NUMBER 1

APPLY

Item Description

GUARD LOCK Enable (ON) or disable (OFF) this function.

TIMEOUT (SECS) Configure the timeout in seconds (30 / 60 / 90 / 120) after which the camera will be fixed to the
current point and any attempt to pan the camera to another point will be failed.

PRESET GROUP Choose the group where the point you’d like to use is configured, and go to PRESET NUMBER
to choose the preset point number.

PRESET NUMBER Choose the preset point number you’d like to use when GUARD LOCK is enabled.

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 MAIN MENU

6.1.5 ALARM OUT

Note: An alarm-out device (such as a buzzer) should be connected to a camera first for this function to
take effects. To configure the alarm-out device connected to the recorder itself, please refer to
“6.11.4 LOCAL ALARM OUT” at page 53.

This function is used when the external alarm-out device is connected to a camera. You can configure an
alarm-out device to activate continuously or activate only for a period of time when it’s triggered.

In RESTORE AUTOMATICALLY,
 Choose DISABLE to allow the device to activate continuously when it’s triggered unless you switch it off manually
from the alarm-out switch control panel ( ) on the live view.
 Choose ENABLE to allow the device to activate only for a period of time (1 / 3 / 5 / 10 / 20 / 30 / 60 / 120 / 180
seconds) when it’s triggered.

ALARM OUT

CHANNEL TITLE NAME RESTORE AUTOMATICALLY ALARM OUT DURATION (SECS)

CH1 alarmout-ch1 DISABLE 1
CH2 alarmout-ch2 ENABLE 5
CH3
CH4

APPLY

6.2 RECORD

Set the image size, video quality and other related parameters individually for live display, record streaming and
sub streaming.

Note: The settings shown below depend on the setting tab you selected in this setting page.

a) D.O.R (Depend on record): When this option is checked, the video size, quality and other related
parameters will follow the configurations in RECORD STREAM.
b) PROFILE: Select the video profile pre-defined in your IP cameras. You can directly use the profile setting,
or modify the setting on this page.
c) TYPE: Select the compression format for each channel.
Note: The options selectable for TYPE depend on the camera you’re intended to connect.
d) IMAGE SIZE: Select the image size for each channel.
Note: The options selectable for IMAGE SIZE depend on the camera you’re intended to connect.
e) QUALITY: Select the video quality for each channel. The higher the value, the better the image quality.
f) I.P.S.: Image per Second, the higher the value, the more fluent the video.
Note: The options selectable for “I.P.S.” depends on the camera you’re intended to connect.
g) BITRATE (kbps): Select how much data to process per unit of time for each channel. The higher the
value, the better the video quality.
h) BITRATE CONTROL: Configure the upper bit rate limit for the selected channel if necessary.
VBR - When the bit rate of the camera exceeds the value you set, the video fluency may be affected;
CBR - When the bit rate of the camera exceeds the value you set, the image quality may be affected.
i) G.O.V.: “Group of VOPs” is used to configure the length of G.O.V. The greater of the value, the less the
bandwidth for transmission, and the poorer the image quality.

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 MAIN MENU

 LIVE (Available for IP cameras only)

VIDEO SOURCE CONFIG

LIVE RECORD STREAM SUBSTREAM

CHANNEL D.O.R PROFILE TYPE IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) BITRATE CONTROL G.O.V.

CH1  PROFILE-3 H265 720 X 480 30 2048 VBR 30

CH2  PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

CH3  PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

CH4  PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

APPLY

 RECORD STREAM

VIDEO SOURCE CONFIG

LIVE RECORD STREAM SUBSTREAM

PROFILE-1

CHANNEL PROFILE TYPE IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) BITRATE CONTROL G.O.V.

CH1 PROFILE-3 H265 720 X 480 30 2048 VBR 30

CH2 PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

CH3 PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

CH4 PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

APPLY

 SUB STREAM

VIDEO SOURCE CONFIG

LIVE RECORD STREAM SUBSTREAM

CHANNEL PROFILE TYPE IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) BITRATE CONTROL G.O.V.

CH1 PROFILE-3 H265 720 X 480 30 2048 VBR 30

CH2 PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

CH3 PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

CH4 PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

APPLY

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 MAIN MENU

6.3 SCENARIO

This function allows you to customize a series of actions which will be run automatically after the specified event
occurs.
Several scenario rules are pre-defined for you to quickly choose and apply. If none of these rules are suitable for
you, you can choose to create your own rule from several scenario templates.

SCENARIO
EDIT NAME TRIGGER ACTION TIMER STATUS

MOTION RECORD ALL CHANNELS START RECORDING EVENT CHANNEL OFF

ALARM RECORD ALL CHANNELS START RECORDING EVENT CHANNEL OFF

GUARD RECORD GUARD START RECORDING ALL CHANNELS ON

PUSH VIDEO NOTIFICATIONS (PIR) GUARD,MOTION(CH1), PIR(CH1)… PUSH VIDEO TO SEE PLAYBACK ON
PUSH VIDEO NOTIFICATIONS
GUARD,MOTION(CH1),ALARM(CH1)… PUSH VIDEO TO SEE PLAYBACK ON
(ALARM)
MANUAL RECORD START RECORDING ALL CHANNELS EVERYDAY ON

PUSH STATUS ALL SYSTEM STATUSES PUSH STATUS EVERYDAY ON

EVENT POP-UP ON LIVE MONITOR MOTION(ALL CHANNELS),ALARM(ALL
POP UP EVENT ON LIVE MONITOR ON
(MOTION & ALARM) CHANNELS)
GUARD ON (MOTION DETECTION) GUARD ON

GUARD ON (PIR DETECTION) GUARD ON

GUARD OFF (MOTION
GUARD ON
DETECTION)
GUARD OFF (PIR DETECTION) GUARD ON
EVENT POP-UP ON EVENT MOTION(ALL CHANNELS),ALARM(ALL
PLAYBACK VIDEO ON EVENT MONITOR ON
MONITOR (MOTION & ALARM) CHANNELS)

6.3.1 Pre-defined Scenarios

The pre-defined scenarios are created for you to quickly enable the recording and notification functions which
are used frequently. The available scenarios depend on the models you have.

Note: All pre-defined scenarios are not editable. If any changes should be made to suit your need,
please add a scenario rule manually.

1) MOTION RECORD
All channels are selected in this rule. The recorder starts recording the channel which has a motion event.
Scenario template used: ONE OF (EVENT) TO (RECORD).

2) ALARM RECORD
All channels are selected in this rule. The recorder starts recording the channel which has an alarm event.
Scenario template used: ONE OF (EVENT) TO (RECORD).
Note: The alarms here refer to the alarm devices connected to the cameras or the recorder. For the
alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.

3) GUARD RECORD
When Guard is enabled from EagleEyes, our mobile app, the recorder starts recording all channels.
Scenario template used: ONE OF (EVENT) TO (RECORD).

4) PUSH VIDEO TRIGGERED BY BUILT-IN PIR SENSOR

When motion & PIR events occur simultaneously, you’ll receive Push Video on your mobile device.
Scenario template used: ALL OF (EVENTS) TO DO (ACTION) AND THEN (ACTION).
Note: To know how to enable Push Video, please refer to “4CH Models
Model 12 Model 13 Model 14

 Video

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Video System NTSC / PAL (auto detection)

Video Compression Format H.265

Video Signal IP / TVI / CVI / Analog HD / 960H
Video Input 4 pentabrid channels,
4 pentabrid channels, within which IP channels are up to 2
within which IP channels are up
channels
to 4 channels
Video Input Interface Analog Mode Composite video signal 1 Vp-p 75Ω BNC
IP Mode Ethernet, 1000 Base-T
Video Output BNC YES (1080P display)
YES
(1080P display / unavailable
VGA YES (1080P display)
when video display is set to
4K2K)
HDMI YES (4K2K display)
Video Resolution Analog Mode 5MP / 5MLITE / 4MP / 4MLITE / FHD (1080P) / HD / 960H / Frame / CIF
IP Mode 2592 x 1944 / 2048 x 1536 / 1920 x 1080 / 1280 x 720 / 720 x 480 / 352 x 240
 Record & Backup
Max. Recording Rate Analog Mode Up to 24 IPS @ 5MP
Up to 32 IPS @ 4MP
Up to 60 IPS @ FHD (1080P)
IP Mode UP to 28 IPS @ 5MP UP to 30 IPS @ 5MP
UP to 40 IPS @ 3MP UP to 50 IPS @ 3MP
UP to 60 IPS @ 1080P UP to 60 IPS @ 1080P
Recording Mode Manual / Timer / Motion / Alarm / Remote
Playback Channel 4CH
Quick Search Time / Motion / Alarm search mode
Backup Device USB 2.0 drive / Network
Regular Backup YES (USB hard drive or FTP)
 Audio
Audio Input 4
Audio Output (Mono) 1
 External I/O
RS485 YES
Alarm Input 4
Alarm Output 1
 General
Hard Disk Storage 14TB SATA HDD x 1 or
external disk array x 1 connected to the recorder via the eSATA interface
SATA Interface YES
eSATA Interface Expandable with a SATA to eSATA cable
Image Quality Setting SUPER BEST / BEST / HIGH / NORMAL
USB Mouse Control YES
Motion Detection Area 16 × 12 grids per channel
Motion Detection Sensitivity 3 adjustable parameters for accurate detection
Event Notification Push Video / Push Status / FTP / E-Mail
Event Pop-up & Preview YES
Scenario Setup YES
Picture Zoom 2X digital zoom
PTZ Control YES

Model 12 Model 13 Model 14

 General
Key Lock (Password Protection) YES

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User Level 4 user levels for different access privilege

Video Loss Detection YES
Camera Title Supports up to 25 letters
Video Adjustable Hue / Saturation / Contrast / Brightness
Date Display Format YY/MM/DD, DD/MM/YY & MM/DD/YY
Daylight Saving YES
Power Source (±10%) 12V / 2A
Operating Temperature 10℃ ~ 40℃ (50℉~104℉)
Operating Humidity 10% ~ 85%
Dimensions (mm)** 260 x 235.7 x 48
Net Weight (kg) 1.3
 Network
Ethernet 1000 Base-T. Supports remote control and live view via Ethernet
Network Protocol TCP/IP, PPPOE, DHCP and DDNS
 Remote Surveillance from PC
Compatible Operating System Windows & MAC
Compatible Program Web Browser: Windows Edge, Internet Explorer, Google Chrome, Safari & Mozilla Firefox
CMS Lite: 32CH central management software for Windows OS
Max. online users 20
Web Transmitting Compression
H.265
Format
Network Live Audio YES
Remote Event Download & Playback YES
 Mobile Surveillance
App EagleEyes
Compatible Devices iOS & Android mobile devices
Push Video 4CH 1CH 4CH
Push Status YES
 Others
EaZy Networking YES
4 channels
IVS NO
in analog mode
Spot Monitor Setup NO
DCCS Support YES
Free DDNS service YES
Privacy Mask YES
Multiplex Operation Live display / record / playback / backup / network operations
System Recovery System auto recovery after power failure
Optional Peripherals HDMI Matrix (HDM02) / USB Joystick (AVX102) / SATA to eSATA cable (PWSC07F120200)

* The specifications are subject to change without notice.

** Dimensional tolerance: ±5mm

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APPENDIX 2 PUSH VIDEO CONFIGURATION” at page 67.

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5) PUSH VIDEO TRIGGERED BY EXTERNAL ALARM

When motion & alarm events occur simultaneously, you’ll receive Push Video on your mobile device.
Scenario template used: ALL OF (EVENTS) TO DO (ACTION) AND THEN (ACTION).
Note: The alarms here refer to the alarm devices connected to the cameras or the recorder. For the
alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.

Note: To know how to enable Push Video, please refer to “4CH Models
Model 12 Model 13 Model 14

 Video
Video System NTSC / PAL (auto detection)

Video Compression Format H.265

Video Signal IP / TVI / CVI / Analog HD / 960H
Video Input 4 pentabrid channels,
4 pentabrid channels, within which IP channels are up to 2
within which IP channels are up
channels
to 4 channels
Video Input Interface Analog Mode Composite video signal 1 Vp-p 75Ω BNC
IP Mode Ethernet, 1000 Base-T
Video Output BNC YES (1080P display)
YES
(1080P display / unavailable
VGA YES (1080P display)
when video display is set to
4K2K)
HDMI YES (4K2K display)
Video Resolution Analog Mode 5MP / 5MLITE / 4MP / 4MLITE / FHD (1080P) / HD / 960H / Frame / CIF
IP Mode 2592 x 1944 / 2048 x 1536 / 1920 x 1080 / 1280 x 720 / 720 x 480 / 352 x 240
 Record & Backup
Max. Recording Rate Analog Mode Up to 24 IPS @ 5MP
Up to 32 IPS @ 4MP
Up to 60 IPS @ FHD (1080P)
IP Mode UP to 28 IPS @ 5MP UP to 30 IPS @ 5MP
UP to 40 IPS @ 3MP UP to 50 IPS @ 3MP
UP to 60 IPS @ 1080P UP to 60 IPS @ 1080P
Recording Mode Manual / Timer / Motion / Alarm / Remote
Playback Channel 4CH
Quick Search Time / Motion / Alarm search mode
Backup Device USB 2.0 drive / Network
Regular Backup YES (USB hard drive or FTP)
 Audio
Audio Input 4
Audio Output (Mono) 1
 External I/O
RS485 YES
Alarm Input 4
Alarm Output 1
 General
Hard Disk Storage 14TB SATA HDD x 1 or
external disk array x 1 connected to the recorder via the eSATA interface
SATA Interface YES
eSATA Interface Expandable with a SATA to eSATA cable
Image Quality Setting SUPER BEST / BEST / HIGH / NORMAL
USB Mouse Control YES
Motion Detection Area 16 × 12 grids per channel

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Motion Detection Sensitivity 3 adjustable parameters for accurate detection

Event Notification Push Video / Push Status / FTP / E-Mail
Event Pop-up & Preview YES
Scenario Setup YES
Picture Zoom 2X digital zoom
PTZ Control YES

Model 12 Model 13 Model 14

 General
Key Lock (Password Protection) YES
User Level 4 user levels for different access privilege
Video Loss Detection YES
Camera Title Supports up to 25 letters
Video Adjustable Hue / Saturation / Contrast / Brightness
Date Display Format YY/MM/DD, DD/MM/YY & MM/DD/YY
Daylight Saving YES
Power Source (±10%) 12V / 2A
Operating Temperature 10℃ ~ 40℃ (50℉~104℉)
Operating Humidity 10% ~ 85%
Dimensions (mm)** 260 x 235.7 x 48
Net Weight (kg) 1.3
 Network
Ethernet 1000 Base-T. Supports remote control and live view via Ethernet
Network Protocol TCP/IP, PPPOE, DHCP and DDNS
 Remote Surveillance from PC
Compatible Operating System Windows & MAC
Compatible Program Web Browser: Windows Edge, Internet Explorer, Google Chrome, Safari & Mozilla Firefox
CMS Lite: 32CH central management software for Windows OS
Max. online users 20
Web Transmitting Compression
H.265
Format
Network Live Audio YES
Remote Event Download & Playback YES
 Mobile Surveillance
App EagleEyes
Compatible Devices iOS & Android mobile devices
Push Video 4CH 1CH 4CH
Push Status YES
 Others
EaZy Networking YES
4 channels
IVS NO
in analog mode
Spot Monitor Setup NO
DCCS Support YES
Free DDNS service YES
Privacy Mask YES
Multiplex Operation Live display / record / playback / backup / network operations
System Recovery System auto recovery after power failure
Optional Peripherals HDMI Matrix (HDM02) / USB Joystick (AVX102) / SATA to eSATA cable (PWSC07F120200)

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* The specifications are subject to change without notice.
** Dimensional tolerance: ±5mm

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APPENDIX 2 PUSH VIDEO CONFIGURATION” at page 67.

6) MANUAL RECORD
All channels are selected in this rule. The recorder starts recording all channels at the specified time.
Scenario template used: START (RECORD) AT (TIME).

7) SEND PUSH STATUS FOR HEALTH CHECK

All system health events are selected in this rule. When one of the health events occurs at the specified time
range, you’ll receive Push Status on your mobile device.
Scenario template used: ONE OF (HEALTH EVENT) OCCURRED AT (TIME) TO SEND PUSH STATUS.

8) POP-UP ON LIVE MONITOR (MOTION AND EXTERNAL ALARM EVENT)

All channels are selected in this rule. When any motion or alarm event occurs, you’ll see pop-up messages
on the right pane (Event List) of the monitor.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
Note: The alarms here refer to the alarm devices connected to the cameras or the recorder. For the
alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.

9) MOTION DETECTION ON WHEN GUARD ON

All channels are selected in this rule. When Guard is enabled from EagleEyes, our mobile app, the motion
detection of all channels is also enabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
Note: Motion detection and alarm / PIR detection are two essential elements to trigger Push Video.

10) INTERNAL ALARM (PIR) DETECTION ON WHEN GUARD ON

All channels are selected in this rule. When Guard is enabled from EagleEyes, our mobile app, the PIR
detection of all channels is also enabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
Note: The alarms here refer to the alarm devices connected to the cameras or the recorder. For the
alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.

11) MOTION DETECTION OFF WHEN GUARD OFF

All channels are selected in this rule. When Guard is disabled from EagleEyes, our mobile app, the motion
detection of all channels is also disabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).

12) INTERNAL ALARM (PIR) DETECTION OFF WHEN GUARD OFF

All channels are selected in this rule. When Guard is disabled from EagleEyes, our mobile app, the motion
detection of all channels is also disabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).

13) PLAYBACK ON EVENT MONITOR (MOTION & EXTERNAL ALARM EVENT)

All channels are selected in this rule. When any motion or alarm event occurs, you’ll see video playback on
the monitor you set for HDMI2 DISPLAY.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
Note: You’ll also need to manually choose EVENT MONITOR and configure related settings in
DISPLAY  HDMI2 DISPLAY. For details, please refer to “6.10 DISPLAY” at page 50.

6.3.2 Scenario Customization

Click and choose a template where you can press the button of EVENT, RECORD, TIME or ACTION to
customize all your events and further actions:

1. ONE OF (EVENT) TO (RECORD)

2. ONE OF (EVENT) AT (TIME) TO DO (ACTION) AND THEN (ACTION)

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3. AT (TIME) TO DO (ACTION) AND THEN (ACTION)

4. ALL OF (EVENTS) TO DO (ACTION) AND THEN (ACTION)
5. (EVENTS) TO TRIGGER (RECORD)
6. START (RECORD) AT (TIME)
7. ONE OF (HEALTH EVENT) OCCURRED AT (TIME) TO SEND PUSH STATUS
8. ONE OF (EVENT) TO DO (ACTION) AND THEN (ACTION)
9. ONE OF (EVENT) TO DO (ACTION)

EVENT
Up to 5 events could be added to the event list when you click the EVENT button.

Option Description

MOTION and ALARM MOTION Choose at least one channel which has enabled
motion detection.
ALARM Choose at least one channel which has
connected to our brand’s camera and an alarm
sensor is connected to the camera.
PIR Choose at least one channel which has
connected our brand’s camera with a PIR sensor
built-in.
IVS FLOW COUNTING IN Choose at least one channel which has enabled
FLOW COUNTING OUT flow counting / one way / virtual fence / scene
change depending on the option you’ve chosen.
ONE WAY PASS
VIRTUAL FENCE
CAMERA SCENE CHANGE
HEALTH CHECK LOGIN LOCKED Choose at least one status that you want to pay
SYSTEM ERROR attention to.
VIDEO LOST
VIDEO PLUGIN
NET LOGIN
POWER ON
UPS POWER LOST
UPS POWER RECOVERED
WAN UNPLUGGED
WAN PLUGIN
INTERNET CONNECTED
LAN PLUGGED
LAN PLUGIN
HDD CLEAN
HDD OVER TEMPERATURE
NO HDD EXIST
KEY UNLOCKED
FAN BROKEN
FAN REPAIRED
GUARD GUARD Enable or disable Push Video.

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RECORD

Option Description

START RECORDING EVENT GROUP Choose the record profile group you want defined
CHANNEL in MENU  RECORD  RECORD STREAM
when event recording is on.

TIME

Option Description

EVERYDAY Choose the pre-defined time range within which

HOLIDAY you want to activate the scenario rule.
WEEKDAY
Click to customize the time range within
which you want to activate the scenario rule.

ACTION
Up to 5 actions could be added to the action list when you click the ACTION button to combine a series of
actions you’d like to have.

Option Description

RECORDER RECORD Choose at least one channel to start recording,

and the record profile to use when recording is
on.
RESTORE RECORD PROFILE Restore the record profile group when the
specified action is off.
SET RECORD PROFILE Choose the record profile group defined in
MENU  RECORD  RECORD STREAM.
START RECORDING EVENT CHANNEL Choose the record profile group defined in
MENU  RECORD  RECORD STREAM
which is used for event-channel recording.
STOP RECORDING EVENT CHANNEL
START RECORDING ALL CHANNELS Choose the record profile group defined in
MENU  RECORD  RECORD STREAM
which is used for all-channel recording.
STOP RECORDING ALL CHANNELS
NOTIFICATION PUSH VIDEO TO SEE PLAYBACK When Push Video is received on the mobile
device, slide to see event playback.
PUSH VIDEO TO SEE LIVE When Push Video is received on the mobile
device, slide to see live images.
PUSH MESSAGE Enter the message you want to see on your
mobile device when an event occurs.
PUSH STATUS Send Push Status to your mobile device.
POP UP EVENT ON LIVE MONITOR Choose at least one channel to show event
icons, notifications and playback preview on the
right pane of the live display.
PLAYBACK VIDEO ON EVENT MONITOR Choose at least one channel to show its event
recording when an event occurs on the event
monitor you configured in MENU  DISPLAY.
VIDEO MAIL You can choose to receive notifications by Email
EMAIL SNAPSHOT in four ways:
1. Event videos
EMAIL STATUS
2. Snapshots
EMAIL TEXT
3. Abnormal status
4. Text
Make sure at least a recipient is selected in
RECEIVER and configure the related settings in
each setting page.
UPLOAD VIDEO TO FTP You can choose to upload event videos or
UPLOAD SNAPSHOT TO FTP snapshots to the FTP site pre-defined in MENU
 NETWORK  FTP.
Make sure at least an FTP site is selected in
PROFILE, and configure the related settings in
each setting page.

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Option Description

CAMERA PRESET Choose the channel with a speed dome camera

connected, and choose a preset point you want
the camera to move to.
To know how to set a preset point, please refer to
“5.3 PTZ Control” at page 18.
AUTO TRACKING Choose the channel with a speed dome camera
connected, and the camera supports auto
tracking.
CAMERA GUARD Choose the channel with our brand’s speed
dome camera or motorized-pan camera
connected, and enable this function to move the
camera view to the preset point you specified.
To know how to use this function, please refer to
“ADVANCED CONFIG” in “6.1.4 DETECTION” at
page 23.
ENABLE MOTION Choose at least one channel you want to enable
motion detection.
ENABLE PIR Choose the channel with our brand’s PIR camera
connected.
I/O RECORDER ALARM OUT Choose to automatically activate the alarm-out
device connected to the recorder.
CAMERA ALARM OUT Choose the channel with our brand’s camera
connected, and an alarm-out device (such as a
buzzer) is connected to the camera.
This option will automatically activate the
alarm-out device connected to the camera.
BUZZER Choose to activate the buzzer built in the
recorder to alert you.
MISC DELAY Set a timeout between each action.

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6.4 IVS (For selected models only)

Before using this function, please check the specifications of your recorder and see if it supports this function
and how many channels are supported. If your recorder supports 4 channels to use IVS, please connect this
camera to any channel from CH1 to CH4.
IVS

IVS MODE DISPLAY LINE SCENE CHANGE SCENE CHANGE LEVEL SENSITIVITY
CH1 FLOW COUNTING OFF OFF MIDDLE
CH2 OFF
CH3 ONEWAY OFF OFF MIDDLE
CH4 OFF

1) IVS MODE
Select one of the following three modes depending on your environment:

MODE DESCRIPTION

FLOW COUNTING A virtual detection line is set to detect the moving direction of pedestrians for flow counting.
VIRTUAL FENCE A virtual detection line is set to detect intruders crossing the detection line, and an alarm will be triggered.
ONE WAY A virtual detection line is set to detect intruders from the specified direction, and an alarm will be triggered.

2) DISPLAY LINE
Select to display the detection line for IVS on the screen or not.

3) SCENE CHANGE
Select ON to trigger a motion event when the camera is sensed to be moved and the camera scene is
changed. At the same time, the icon “ ” will be also shown on the screen in addition to the motion icon “ ”.

4) SCENE CHANGE SENSITIVITY

Set the detection sensitivity for SCENE CHANGE to HIGH, MIDDLE or LOW.

5) SENSITIVITY
Set the sensitivity for IVS from 0 ~ 15. The larger the value, the more sensitive the IVS will be.

6) (Clear) & (Edit)

Select to clear the flow counting number, and to enter the setting page to set the detection line. For

details, please refer to the next section, “IVS Application”.

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IVS APPLICATION

 FLOW COUNTING

Step1: Click to enter the setting page and draw a detection line with your mouse, and decide the

detection direction by selecting REVERSE.

Step2: Click APPLY to finish the IVS setting and return to the live view.
When anyone walks across the detection line, the system will determine his movement is in or out,
and add one count to the corresponding channel on the flow counting panel.

IN People coming from the opposite direction to the arrow mark.

OUT People coming from the same direction as the arrow mark.

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 VIRTUAL FENCE and ONE WAY

Step1: Click to enter the setting page and draw a detection line with your mouse, and decide the

detection direction by selecting REVERSE.

Step2: Click APPLY to finish the IVS setting and return to the live view.
When anyone walks across the detection line, the system will determine his movement is in or
out, and:

VIRTUAL FENCE An event happens for anyone walking across the detection line, and “ ”
will be shown on the screen.

ONE WAY An event happens for anyone walking from the opposite direction to the
arrow mark, and “ ” will be shown on the screen.

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6.5 EXPORT

6.5.1 BACKUP

Note: Before using your USB flash drive for video backup, please format it to "FAT32” first with your PC
or laptop. For the list of compatible USB flash drives, please refer to “APPENDIX 3 COMPATIBLE
USB FLASH DRIVE LIST at page 72.

Note: Video backup could be made via a USB flash drive or the Internet. It’s NOT allowed to connect
the hard disk to your PC / laptop directly for it may impair the recorded data saved in the hard
disk.

To copy recorded data for video backup, click to add an item for backup. You can add several items to copy
different data you need.
BACKUP

 SELECT TIME CHANNEL BACKUP TYPE DEVICE STATUS

 2017/07/18 23:03:52 ~ 2017/07/18 23:03:52 CH1 VIDEO USB DEVICE 25%

BACKUP
SOURCE DESTINATION
DATA TYPE √ VIDEO LOG TARGET USB DEVICE

RANGE 2017/07/18 23:03:52 ~ 2017/07/18 23:03:52 AVAILABLE SIZE 3 GB

SUN MON TUE WED THU FRI SAT STORAGE
< 2017 > 1 USB PATH /VIDEO …
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
< JUL > 23 24 25 26 27 28 29
30 31
< 23:03:52 > HR MIN SEC

HOURS


CHANNEL ALL

CH1 CH2 CH3 CH4

   
CH5 CH6 CH7 CH8

   
CH9 CH10 CH11 CH12

   
CH13 CH14 CH15 CH16

   

CANCEL BACKUP

Step1: In SOURCE, choose the data type (VIDEO or LOG) and the time range you want to copy from the
calendar. The date with video recording will be shown in blue.

Step2: In CHANNEL, choose the channel(s) you want.

Step3: In DESTINATION, choose where you want to save the data, in a USB flash drive (USB DEVICE) or
on FTP (FTP).

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Step4: (Optional) If USB DEVICE is chosen, specify the directory in STORAGE if needed.

Step5: Choose BACKUP to start. The backup video will be in the AVI format.

Note: When the video compression format is H.265, please use the video player which supports H.265
to play the video footage.

6.5.2 SCHEDULE
This function is used to schedule video backup regularly, uploading security footages to a FTP site (remotely) or
saving to an USB device connected to this device (locally).
You can configure up to 7 schedules and use one of them as your backup preference.
BACKUP
SOURCE DESTINATION
PROFILE SCHEDULE1 TARGET FTP
ACTIVE ON STORAGE
RESOLUTION RECORD STREAM FTP PROFILE Profile1
EXECUTION PERIOD DAILY FTP PATH /VIDEO
EXECUTION TIME MON 01
RANGE MON 08 : 00 ~ FRI 19 : 00

CHANNEL ALL

CH1 CH2 CH3 CH4


   
CH5 CH6 CH7 CH8

   
CH9 CH10 CH11 CH12

   
CH13 CH14 CH15 CH16

   
APPLY

Step1: In SOURCE, choose the profile you’d like to save all the settings configured in SOURCE.
Choose the video resolution (SUBSTREAM / RECORD STREAM), how often and when you’d like the
backup to execute (EXECUTION PERIOD / EXECUTION TIME), and the time which includes the
recordings you want (RANGE).

Step2: In CHANNEL, choose the channel(s) you want.

Step3: In DESTINATION, choose where you want to save the data, in a USB flash drive (USB DEVICE) or
on FTP (FTP).

Step4: (Optional) If FTP is chosen in DESTINATION, go to STORAGE, and choose the profile you’d like to
save the storage path configured in FTP PATH.
Then, specify the directory where you’d like the recordings to be uploaded in FTP PATH.

Step5: Click APPLY to confirm.

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6.5.3 REGULAR REPORT

This function is used to send event reports to the specified E-mail address. Users could configure up to 5
profiles to receive different reports about specific channels at different time.

Note: This function is available only when a hard disk is installed, and the recorder is connected to
Internet.
You can configure up to 7 profiles and use one of them as your backup preference.
BACKUP
SOURCE DESTINATION
PROFILE PROFILE1 EVENT TYPE 4 SELECTED
ACTIVE ON
EXECUTION PERIOD WEEKLY EDIT E-MAIL ADDRESS
EXECUTION DAY OF WEEK MON [email protected]

EXECUTION HOUR 1

CHANNEL √ ALL

CH1 CH2 CH3 CH4


   
CH5 CH6 CH7 CH8

   
CH9 CH10 CH11 CH12

   
CH13 CH14 CH15 CH16

   
APPLY

Step1: In SOURCE, choose the profile you’d like to save all the settings configured in SOURCE.
Choose how often and when you’d like to receive reports. Finally, make sure this profile is active
(ACTIVE to ON).

EXECUTION PERIOD Select how often you want to receive reports: MONTHLY, WEEKLY or DAILY.
EXECUTION DAY OF MONTH / Depending on the option you selected in EXECUTION PERIOD:
EXECUTION DAY OF WEEK  EXECUTION DAY OF MONTH shows when MONTHLY is selected.
Select one date from 1 ~ 31.
 EXECUTION DAY OF WEEK shows when WEEKLY is selected. Select
one day from Monday ~ Sunday.

Step2: In CHANNEL, choose the channel(s) you want.

Step3: In DESTINATION, choose which event type(s) you want to see (MANUAL / MOTION / ALARM /
SYSTEM / TIMER / HUMAN DETECTION).

Step4: Click to manually add an Email address to receive reports or to select from the E-mail address
list pre-defined in NETWORK  E-MAIL, to modify the selected Email address, and to remove
the selected Email address from the recipients list.

Step5: Click APPLY to confirm.

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6.6 STORAGE

In this menu, you can check the status of each connected hard disk and configure some precaution actions to
protect each hard disk and the video data saved in it such as reminding of hard disk erasing or avoiding the hard
disks being over-heated.
STORAGE
HDD NEARLY FULL (GB) 5
HDD OVERHEAT ALERT (°C) 70
OVERWRITE ON
KEEP DATA LIMIT(DAYS) OFF
TEMPERATURE TO ENABLE FAN (°C) 30
REMINDER WHEN FORMATTING HDD OFF
ID TYPE STATUS SIZE TEMP. SERIAL NUMBER FREE SIZE FORMAT TIME HEALTH STATUS
HDD5 NORMAL READY 750GB 33°C WD-WCAV53797317 269.856GB 2017/07/18 23:03:52 GOOD

1) HDD NEARLY FULL (GB)

If HDD BUZZER is enabled in MAINTAIN, select the duration time for buzzer notifications when the hard
disk available capacity is 5/10/15/20 GB left.

2) HDD OVERHEAT ALERT (°C)

Select the temperature alert for your hard disk to be aware of the possible overheat of your hard disk.

3) OVERWRITE
Be defaults, the HDD overwritten function is set to ON, and will be shown on the screen.

4) KEEP DATA LIMITS (DAYS)

Assign how many days to save the recording data from 1 to 31 days. After the assigned day(s), the recorded
data will be removed. Select OFF to disable this function.

5) TEMPERATURE TO ENABLE FAN (°C)

Choose the temperature (25 / 30 / 35 / 40) to enable the built-in fan to work for heat dissipation.

6) REMINDER WHEN FORMATTING HDD

Enable this function to allow the recorder to prompt first when it needs to format your hard disk; otherwise the
recorder will format the hard disk without asking.

7) HDD information
You can check the remaining capacity of the connected hard disk in this device and its current status.
If the health status goes to:
 GOOD - This hard disk works normal.
 BELOW AVERAGE - The hard disk might work with some errors. Please pay attention and do video backup if
needed.
 REPLACEMENT NEEDED – Please replace this hard disk immediately to ensure continuous video recording.

8) HDD details

You can check the details of the selected hard disk.

9) HDD formation

Click to format the selected hard disk and erase all data. When a hard disk is inserted to the recorder for the
first time, it’s compulsory to format the hard disk for it to work properly.

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10) Mount / Unmount HDD

HDD hot-swapping is supported for this device. There’s no need to power off the device first to install or
remove a hard disk.
When a hard disk is installed, you’ll need to click to manually mount the hard disk for it to work properly.
When you need to remove a hard disk, click to unmount the hard disk and you’ll be able to remove it.

Note: It’s not allowed to remove a hard disk directly.

6.7 ACCOUNT

Note: This function is available only for SUPERVISOR.

6.7.1 USER LIST

This function is used to create a new user account, or modify or delete an existing account for different access
privilege.
USER LIST
EDIT USER NAME GROUP
admin SUPERVISOR

 How to create an account

Select , enter a user name and its password, and assign a user group in which includes the access rights
you wish to grand to this new account. Then, select SAVE to create and return to the user list page.

Note: Four user levels are pre-defined in the system for you to quickly choose: SUPERVISOR, POWER
USER, USER & GUEST. For details about available operations of each level, please refer to “6.7
ACCOUNT” at page 46.

ADD
USER NAME TEST1
PASSWORD 
CONFIRM PASSWORD 
GROUP POWER USER

SAVE CANCEL

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6.7.2 GROUP
This function is used to create a new group with customized user access rights for different functions if needed,
and you can create a user account and assign it to your customized group.

Note: The default user groups are SUPERVISOR, POWER USER, USER and GUEST, and they’re not
allowed to be removed. For details about available local operations of each user group, please
refer to “6.7 ACCOUNT” at page 46.

BACKUP
MANAGER

GENERAL LOCAL NETWORK

BACKUP ALL
PTZ CONTROL OFF
POWER CONTROL ON
REVIEW LOG ON
CONFIG SETUP OFF
CLEAR LOG OFF
ACCOUNT SETUP OFF
CLEAR HDD OFF
PUSH VIDEO ON
PUSH STATUS ON
ALARM OUT ON

APPLY

Icon Meaning Description

Delete Choose a customized user group and delete it. The default user groups (SUPERVISOR,
POWER USER, USER and GUEST) can’t be removed.
Add Click to enter a group name, and select the tabs of GENERAL, LOCAL and NETWORK
to choose the corresponding functions you want to enable or disable.
Then, click APPLY to confirm.
Import You need to create a user group first to use this function.
Choose one of the default user groups you want to modify for your customized group from
the drop-down list and click choose a customized group to import the configurations.
Then, you can quickly modify the configurations and click APPLY to confirm.

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6.8 NETWORK

 WAN is used to connect this recorder to Internet for remote access from anywhere as long as Internet access is
available.
 DDNS is used when the Internet access is available.

Note: For more details about these three functions and network configurations, please get the setup
manual from
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.

WAN WAN

DDNS NETWORK TYPE STATIC

E-MAIL IP 192.168.1.112

FTP GATEWAY 192.168.1.254

EaZy NETMASK 255.255.255.0

PRIMARY DNS 168.95.1.1

SECONDARY DNS 139.175.55.244

PORT 88

INTERNET AVAILABILITY ADDRESS www.google.com

MAC 00:0E:53:00:13:77

6.8.1 E-MAIL
Configure your E-mail account here to send event notifications or reports.

Note: To know the SMTP server and port number you should use, please check with your E-mail service
provider.

E-MAIL
SMTP SERVER SMTP.GMAIL.COM
PORT 465
MAIL FROM [email protected]
SSL ENCRYPTION ON
VERIFY PASSWORD ON
USER NAME MANAGER
PASSWORD ●●●●●●

EDIT E-MAIL ADDRESS

[email protected]

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6.8.2 FTP
Configure up to 7 FTP sites here to upload event notifications or reports.
FTP
FTP 1 FTP 2 FTP 3 FTP 4 FTP 5 FTP 6 FTP 7
NAME Profile1
SERVER 211.75.33.2144
PORT 25
USER NAME office
PASSWORD 

APPLY

6.8.3 EaZy
This function is used to connect this recorder to Internet by using EaZy Networking. For details, please refer to
“APPENDIX 6 EAZY NETWORKING” at page 75.
EaZy
ENABLE EAZY NETWORKING ON

MAC: 000e53eca7b4
UUID: E736DCBF-D4BB-4CA8-86FD-62658E2ECEC1
PORT: 80
EAZY NETWORKING OFFLINE

6.9 TIME

6.9.1 TIME SETUP

TIME SETUP
DATE 2009 / NOV / 17
TIME 15 : 35 : 53
FORMAT Y/M/D
NTP SERVER Pool.ntp.org
SYNC PERIOD DAILY
GMT (UTC+08:00)TAIPEI
CLIENT TIME SYNC VIA RECORDER OFF

1) DATE
Set the current date. The default display format is YEAR – MONTH – DATE (Y-M-D).

2) TIME
Set the current time in HOUR : MIN : SEC.

3) FORMAT
Set the time display format: Y/M/D, M/D/Y or D/M/Y.

4) NTP SERVER
Click to change the default NTP server to another server they’re familiar with, or keep the default NTP server.

5) SYNC PERIOD
Select to synchronize the device time every day (DAILY), or turn this function off (OFF).

6) GMT
Select your time zone.

7) CLIENT TIME SYNC VIA NVR WAN (Applicable when an IP camera is connected)
Enable this function to synchronize the time of the connected IP cameras via the recorder when the recorder
is connected to the Internet. This could ensure the time of the recorder and IP cameras are the same to
prevent the confusion of time inconsistency.
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Note: You may receive NTP-based DDoS attacks when this function is enabled. Please make sure your
network is secured to prevent this kind of attack.

6.9.2 DAYLIGHT
DAYLIGHT
DAYLIGHT SAVING ON
START TIME 1ST MON AUG 06:00
END TIME LAST MON OCT 10:00
ADJUST 01:00

Depending on the time zone you’re in:

1) DAYLIGHT SAVING
Select to enable (ON) or disable (OFF) this function.

2) START TIME / END TIME

Set the start time and end time.

3) ADJUST
Set the time in HOUR : MIN.

6.10 DISPLAY

DISPLAY
CHANNEL TITLE ON
EVENT STATUS ON
AUTO KEY LOCK(S) 30
HDD DISPLAY MODE RE,MAINING SIZE
DISPLAY OUTPUT AUTO
LANGUAGE ENGLISH
SPOT MONITOR SETUP
CALL SCREEN DURATION 03
QUAD SCREEN DURATION 03

1) CHANNEL TITLE
Select to display the channel title or not (ON / OFF).

2) EVENT STATUS
Select to display the event icons or not (ON / OFF).
Note: For details about each event icon, please refer to “4.3 Status & Operation” at page 12.

3) AUTO KEY LOCK(S)

Set the time-out in second after which the key lock function is activated (NEVER / 30 / 60 / 120).

4) HDD DISPLAY MODE

Select REMAINING SIZE to show the remaining HDD capacity for recording in GB, or REMAINING
TIME to show the remaining recording time.

5) DISPLAY OUTPUT
Select the display resolution you want. The default value is AUTO. This is used for the main display output.
Note: To have the best image quality on your monitor, make sure (1) the selected output resolution is
supported by your monitor, and (2) the output settings on both the LCD monitor and the recorder
are consistent.
If the image is not positioned or scaled properly, please go to your monitor’s menu for
adjustment. For details, please refer to the user manual of your monitor.

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6) LANGUAGE
Select the language of the OSD.

7) SPOT MONITOR
Specify how VGA / composite port is used for video output: CALL MONITOR / EVENT MONITOR /
LIVE.
Note: For some models, only the VGA or composite port supports this function. The available output
options depend on the model you have.

 CALL MONITOR is used for sequence display. When this option is selected, go to CALL SCREEN
DURATION to select the duration time in second (03 / 05 / 10 / 15) and CALL MONITOR
PERMIT to choose the channel(s) you want for sequence display.
SPOT MONITOR

SPOT MONITOR VGA

VGA RESOLUTION 1920 x 1080
SPOT DISPLAY CALL MONITOR
CALL SCREEN DURATION 5
CALL MONITOR PERMIT 4 selected

 EVENT MONITOR is used when any alarm event occurs. When this option is selected, go to
LAYOUT to select how many channels you want to see, and PRE-ALARM (SEC) and
POST-ALARM (SEC) to set how many seconds you’d like to see before (0 ~ 5) and after (3 ~ 10)
the event starts.
SPOT MONITOR

SPOT MONITOR VGA

VGA RESOLUTION 1920 x 1080
SPOT DISPLAY EVENT MONITOR
LAYOUT 4
PRE-ALARM (SEC) 3
POST-ALARM (SEC) 5

 LIVE is used to select how many channels you’d like to show on the spot monitor. You can configure
up to 7 profiles for live display.
SPOT MONITOR

SPOT MONITOR VGA

VGA RESOLUTION 1920 x 1080
SPOT DISPLAY LIVE
PROFILE 1
LAYOUT 4

CH1 CH3

CH5 CH8

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8) CALL SCREEN DURATION

Select the duration time in second (03 / 05 / 10 / 15) when the channel display mode is 1-cut and
(Sequence) is selected.

9) QUAD SCREEN DURATION

Select the duration time in second (03 / 05 / 10 / 15) when the channel display mode is 4-cut and
(Sequence) is selected.

6.11 PERIPHERAL

6.11.1 LOCAL
LOCAL

0 5 10
MOUSE SENSITIVITY

REMOTE CONTROL ID 0

1) MOUSE SENSITIVITY
Select the mouse sensitivity. The higher the value, the more sensitive the mouse.

1) REMOTE CONTROL ID
This function is available when users need to control two or more recorders with one IR remote controller.
The ID set here is used to identify the recorder the remote controller is going to control. Please also read the
user manual of the IR remote controller for details.

6.11.2 JOYSTICK
In this menu, you can adjust the speed of pan / tilt movement of the speed dome camera or a motorized-pan
camera.

Note: To control the movement of the speed dome camera, you can choose from the PTZ control
panel and move on the screen (“5.3 PTZ Control” at page 18), or simply connect the compatible
joystick, AVX102, to the DVR.

JOYSTICK

MAX SPEED OF X AXIS 100

MAX SPEED OF Y AXIS 100

CURVE ORDER OF X AXIS 1

CURVE ORDER OF Y AXIS 1

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6.11.3 LOCAL ALARM IN

Note: This function is used when the recorder supports alarm-in connection and there’s an alarm
sensor such as an infrared sensor connected to the recorder. For configuring the alarm sensor
connected directly to the camera, please refer to “6.1.4 DETECTION” at page 23.

Choose how the alarm sensor you connected works: OFF / N.C. / N.O.

The alarm device connected to Alarm IN 1 will work with video channel 1, the alarm device connected to Alarm
IN 2 will work with video channel 2 and so on.

LOCAL ALARM IN

CHANNEL TITLE ALARM IN

CH1 OFF
CH2 N.C.
CH3 N.O.
CH4 OFF

APPLY

6.11.4 LOCAL ALARM OUT

Note: This function is used when the recorder supports alarm-out connection and there’s an alarm-out
device such as a buzzer connected to the recorder. For configuring the alarm-out device
connected directly to the camera, please refer to “6.1.5 ALARM OUT” at page 26.

LOCAL ALARM OUT

NAME RESTORE AUTOMATICALLY ALARM OUT DURATION (SECS)

Alarm Out ENABLE 1

APPLY

1) RESTORE AUTOMATICALLY
When this function is enabled, the alarm-out device will return to the state before it’s triggered automatically
after the time configured in ALARM OUT DURACTION (SECS).

2) ALARM OUT DURACTION (SECS)

Choose how long the alarm-out device will be activated when it’s triggered: 1 / 3 / 5 / 10 / 20 / 30 / 60 /
120 / 180.

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6.11.5 DEVICES

Note: This function is used when the recorder supports RS485 connection and you want to connect
other brand’s speed dome camera.

DEVICES

CHANNEL TITLE DEVICE ID PROTOCOL RATE INTERFACE

CH1 PTZ 1 P-P 2400 RS-485
CH2 CAMERA 2 NORMAL 4800 COAXIAL
CH3 CAMERA 0 NORMAL 2400 COAXIAL
CH4 CAMERA 0 NORMAL 2400 COAXIAL

1) DEVICE
For connecting other brand’s speed dome camera, select PTZ.

2) ID
Click the current value to set the ID number (0 ~ 255) for the connected camera if necessary.
Make sure the ID setting of the camera is the same as the setting here, or the recorder will not be able to
control the device.
Note: To know the default ID of the speed dome camera, please refer to its user manual.

3) PROTOCOL
Select NORMAL (our protocol), P-D (PELCO-D), P-P (PELCO-P), S-T (SAMSUNG-T) or
S-E (SAMSUNG-E) protocol.

4) DEVICE
Select the baud rate for the connected speed dome camera (2400 / 4800 / 9600 / 19200 / 38400 /
57600 / 115200).
Make sure the baud rate setting of the camera is the same as the setting here, or the recorder will not be able
to control the device.
Note: To know the default baud rate of the speed dome camera, please refer to its user manual.

5) INTERFACE
Select RS485 if the connected speed dome camera uses RS485 wires to transmit control signals.

6.12 MAINTAIN

6.12.1 SYSTEM
SYSTEM
BACKUP CONFIG SUBMIT
RESTORE CONFIG SUBMIT
RESET DEFAULT SUBMIT
DEVICE TITLE dvr_1
ENABLE AUTO PLUG AND PLAY ON
BIND MAC ADDRESS OFF

1) BACKUP CONFIG / RESTORE CONFIG

To save the DVR current configurations for later use, such as restoring after DVR upgrade or applying to
another DVR, insert a compatible USB flash drive into the USB port, and select SUBMIT in SUBMIT in
BACKUP CONFIG to copy the current DVR configurations to a file “System.bin” and save to your USB
flash drive.
To restore the DVR configurations, insert the USB flash drive including “System.bin” to the USB port, and
select SUBMIT in RESTORE CONFIG.

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2) RESET DEFAULT
Click SUBMIT to reset all settings or partial settings to their factory default values, and select YES to
confirm or NO to cancel. The system will reboot after reset.

3) DEVICE TITLE
Enter a title for this device.

4) ENABLE AUTO PLUG AND PLAY

Switch to ON to allow the camera to be detected and configured automatically when it’s connected to this
device.
Note: This function is available only when the brand of the cameras connected is the same as this
device.

5) BIND MAC ADDRESS

This function is recommended to be used when your surveillance system is more than 256 cameras. It would
be helpful for the system to get the address of each connected camera quickly if the system accidentally
shuts down and needs to recover.

6.12.2 UPGRADE
In this menu, you can choose to upgrade your recorder (LOCAL) or the connected our brand’s IP cameras
(CAMERA).

LOCAL
Save the upgrade files obtained from your installer or distributor in a compatible USB flash drive, and insert it
into the USB port. Then, click SUBMIT to start upgrading.

Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32
format first. For the list of compatible USB flash drives, please refer to “APPENDIX 3 COMPATIBLE
USB FLASH DRIVE LIST at page 72.

UPGRADE
LOCAL CAMERA
UPGRADE SUBMIT

VERSION 1002-1001-1001-1000

CAMERA
You can choose to upgrade several connected IP cameras from the recorder as long as the cameras are our
brand’s IP cameras.

UPGRADE
LOCAL CAMERA
CHANNEL VERSION DIRECTORY STATUS
CH1 1085-1032-1046-1020-A1A1 /mnt/usb/FullImg-1086-1033-1046-1020.bin

CH2 1020S-1007S-1011S-1009S

CH3

CH4

UPGRADE COPY TO

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 MAIN MENU

Step1: Save the upgrade files obtained from your installer or distributor in a compatible USB flash drive, and
insert it into the USB port.

Step2: Choose to browse to where the firmware file is saved and choose the file to upgrade. Then, choose
SELECT to confirm and return to the upgrade page.

/ USB DEVICE
NAME SIZE TYPE MODIFIED DATE
FullImg-1086-1033-1046-1020.bin 27.6MB regular file 2017-07-13 12:19:32

FullImg-1022-1007-1011-1009.bin 9.6MB regular file 2017-08-16 17:05:16

CANCEL SELECT

Step3: Repeat Step2 as many as needed until all cameras which need firmware upgrade are selected.
If one firmware file applies to several IP cameras, select COPY TO to apply the same file to the
applicable cameras.

Step4: Choose UPGRADE to start upgrading all selected cameras, or choose to upgrade the camera one
by one.

6.12.3 ALERT
ALERT
EXT. ALERT OFF
INT. BUZZER ON
KEY BUZZER ON
VLOSS BUZZER ON
MOTION BUZZER ON
ALARM BUZZER ON
HDD BUZZER ON
ALARM BUZZER DURATION (SEC) 10

1) EXT. ALERT
Select to enable or disable the sound when any external alarm is triggered (ON / OFF).

2) INT. BUZZER
Select to enable or disable the sound (ON / OFF) for all internal buzzers: KEY BUZZER, VLOSS
BUZZER, MOTION BUZZER, ALARM BUZZER, and HDD BUZZER.
Note: When this item is set to OFF, item 3) to item 7) will be disabled even though they are set to ON.

3) KEY BUZZER
Select to enable or disable the sound when pressing the buttons on the front panel (ON / OFF).

4) VLOSS BUZZER
Select to enable or disable the sound when video loss happened (ON / OFF).

5) MOTION BUZZER
Select to enable or disable the sound when any motion alarm is triggered (ON / OFF).

6) ALARM BUZZER
Select to enable or disable the sound when any internal alarm is triggered (ON / OFF).

7) HDD BUZZER
Select to enable or disable the sound (ON / OFF) when the HDD remaining capacity reaches to the value
set in HDD NEARLY FULL (GB).

8) ALARM BUZZER DURATION (SEC)

Select the duration time for alarm buzzer in second (5 / 10 / 20 / 40).

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6.12.4 EVENT LOG

You can check all the event information (event type, time and channel), or clear all log records.

EVENT LOG
EVENT TIME COMMENT
KEY UNLOCK 2011/NOV/19 15:49:07
VIDEO LOSS 2011/NOV/19 15:32:05 04
POWER ON 2011/NOV/19 15:32:02

PREV NEXT CLEAN

6.12.5 ONLINE
ONLINE
ANONYMOUS VIEWER LOGIN OFF
DROP ALL CONNECTION SUBMIT
LOGIN FAILURE TIMES 3
LOCK TIME FOR LOGIN FAILURES 10 MINS

1) ANONYMOUS VIEWER LOGIN

Switch to ON to allow anonymous login, meaning there’s no need to enter user name and password for
remote access.

2) DROP ALL VIDEO CONNECTION

Click SUBMIT to force disconnection of all remote logins when needed.

3) LOGIN FAILURE TIMES

The recorder will lock the IP address with several login attempts. Choose the failure times of login attempts
from the same IP address (1 ~ 20), and go to the next option, LOCK TIME FOR LOGIN FAILURES, to
choose how much time you’d like to lock the IP address.

4) LOCK TIME FOR LOGIN FAILURES

Choose how much time you’d like to lock the IP address with several login attempts but failed (1 MIN / 2
MINS / 3 MINS / 5 MINS / 10 MINS / 30 MINS / 1 HOUR).

6.13 POWER CONTROL

Click to show the power off panel to halt, reboot or log out the system.

Icon Meaning Description

System Halt Click to stop the system and remove the power adapter.

System Reboot Click to reboot the system.

System Logout Click to log out the system and log in with another account.

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 REMOTE OPERATION

6. REMOTE OPERATION

You can also control this recorder remotely via the web browser and iOS / Android devices.

6.2 Web Browser

You can view the images or operate your recorder with a web browser, for example, Windows Edge, Microsoft
Internet Explorer, Google Chrome, Mozilla Firefox & Safari.

Note: The supported PC operation systems are Windows 10, Windows 8, Windows 7 and Windows Vista.

Note: When the video compression format of a channel is H.265, you might not be able to see the live
feed remotely via the web browser since the browser may not support to display this format.
Please change the compression format to H.264 if needed.

The user interface when you access via the web browser is nearly the same as the interface you see on the
recorder, and the operations are also the same.

Note: The illustration below is just for your reference and may be different from what you actually see.
Some functions and buttons are for selected models or certain user levels only.

Step 1: Key in the IP address used by this device in the URL address box, such as 60.121.46.236, and press
Enter. You will be prompted to enter the user name and password to access the device.
If the port number this device used is NOT 80, you need to key in the port number additionally. The
format is ipaddress:portnum.
For example, for the IP address 60.121.46.236 and port No. 888, please key
in ”http://60.121.46.236:888” into the URL address box, and press “Enter”.

Step 2: Enter the user name and password, and click “OK”. You will see a similar screen as the following when
the login information is correct.

Note: The default user name and password for remote access are both “admin”.

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 REMOTE OPERATION

6.3 Mobile Devices

Note: For more details about mobile surveillance via your mobile device, please visit
http://info.eagleeyes.tw/iphone/index.html.

EagleEyes is a mobile phone program used with our surveillance system for remote surveillance. It’s compatible
with iOS and Android mobile devices, and it’s free (Except EagleEyes Plus for iOS OS, and EagleEyes Plus+ for
Android OS).

6.3.1 Prerequisites
Before installing EagleEyes to your mobile phone for remote surveillance, make sure you have checked the
following:
 Your mobile platform is iOS or Android.
 Mobile Internet services are subscribed and available to use for your mobile device.
Note: You might be charged for Internet access via wireless or 4G networks. For the Internet access
rate details, please check with your local network operator or service provider.

 You have noted down the IP address, port number, user name and password used to access your network
camera from Internet.

6.3.2 Where to download

Go to App Store / Play Store from your iOS / Android mobile devices and search EagleEyes to download.

When the download is completed, EagleEyes will be installed automatically to the location where all applications
are saved in your phone by default, or where you specify.

6.3.3 Manual Setup

Note: To know how to configure by EaZy Networking, please refer to “APPENDIX 6 EAZY NETWORKING”
at page 75.

Step1: Open EagleEyes to go to the address book.

Step2: Then, click Add and select Manual to go to the setting page.

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 REMOTE OPERATION

Step3: In the setting page, enter all the information needed to access this device in the REQUIRED column,
and click Get Type to examine if the information you entered is correct. The device type will be
detected properly.

Step4: (Optional) Configure the settings in the OPTIONAL column as needed.

Step5: Click Save to return to the address book. Enable Guard to receive Push Video.

Step6: Click on the item you just added in the address book to access and check the live view.

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 APPENDIX 1 PRODUCT SPECIFICATIONS

APPENDIX 1 PRODUCT SPECIFICATIONS

 16CH Models w/ IVS

Model 1 Model 2 Model 3

 Video
Video System NTSC / PAL (auto detection)

Video Compression Format H.265

Video Signal IP / TVI / CVI / Analog HD / 960H
Video Input 16 pentabrid channels,
16 pentabrid channels,
within which IP channels are up
within which IP channels are up to 12 channels
to 8 channels
Video Input Interface Analog Mode Composite video signal 1 Vp-p 75Ω BNC
IP Mode Ethernet, 1000 Base-T
Video Output BNC YES (1080P display / Spot Monitor supported)
VGA YES (1080P display / Spot Monitor supported)
HDMI YES (4K2K display)
Video Resolution Analog Mode 5MP / 5MLITE / 4MP / 4MLITE / FHD (1080P) / HD / 960H / Frame / CIF
IP Mode 2592 x 1944 / 2048 x 1536 / 1920 x 1080 / 1280 x 720 / 720 x 480 / 352 x 240
 Record & Backup
Max. Recording Rate Analog Mode Up to 96 IPS @ 5MP
Up to 128 IPS @ 4MP
Up to 240 IPS @ FHD (1080P)
IP Mode UP to 120 IPS @ 2592 x 1944 UP to 180 IPS @ 2592 x 1944
UP to 192 IPS @ 2048 x 1536 UP to 288 IPS @ 2048 x 1536
UP to 240 IPS @ 1920 x 1080 UP to 360 IPS @ 1920 x 1080
Recording Mode Manual / Timer / Motion / Alarm / Remote
Playback Channel 16CH
Quick Search Time / Motion / Alarm search mode
Backup Device USB 2.0 drive / Network
Regular Backup YES (USB hard drive or FTP)
 Audio
Audio Input 4 (built-in) + 12 (external) 4
Audio Output (Mono) 1
 External I/O
RS485 YES
Alarm Input 8
Alarm Output 1
 General
Hard Disk Storage Either two 16TB SATA HDD
installed in the recorder, or
16TB SATA HDD x 4 16TB SATA HDD x 3 one 14TB SATA HDD installed
and a disk array connected to
the recorder via the eSATA
interface
SATA Interface YES

eSATA Interface NO Expandable with a SATA to

eSATA cable
Image Quality Setting SUPER BEST / BEST / HIGH / NORMAL
USB Mouse Control YES
Motion Detection Area 16 × 12 grids per channel
Motion Detection Sensitivity 3 adjustable parameters for accurate detection
Event Notification Push Video / Push Status / FTP / E-Mail
Event Pop-up & Preview YES

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 APPENDIX 1 PRODUCT SPECIFICATIONS

Model 1 Model 2 Model 3

 General
Scenario Setup YES
Picture Zoom 2X digital zoom
PTZ Control YES
Key Lock (Password Protection) YES
User Level 4 user levels for different access privilege
Video Loss Detection YES
Camera Title Supports up to 25 letters
Video Adjustable Hue / Saturation / Contrast / Brightness
Date Display Format YY/MM/DD, DD/MM/YY & MM/DD/YY
Daylight Saving YES
Power Source (±10%) 12V / 6A 12V / 4A
Operating Temperature 10℃ ~ 40℃ (50℉~104℉)
Operating Humidity 10% ~ 85%
Dimensions (mm)** 432 × 90 × 326 375 x 273.8 x 77
Net Weight (kg) 2.6 2.6
 Network
Ethernet 1000 Base-T. Supports remote control and live view via Ethernet
Network Protocol TCP/IP, PPPOE, DHCP and DDNS
 Remote Surveillance from PC
Compatible Operating System Windows & MAC
Compatible Program Web Browser: Windows Edge, Internet Explorer, Google Chrome, Safari & Mozilla Firefox
CMS Lite: 32CH central management software for Windows OS
Max. online users 20
Web Transmitting Compression Format H.265
Network Live Audio YES
Remote Event Download & Playback YES
 Mobile Surveillance
App EagleEyes
Compatible Devices iOS & Android mobile devices
Push Video 16CH
Push Status YES
 Others
EaZy Networking YES
IVS 4 channels in analog mode
Spot Monitor Setup YES (VGA & Composite)
DCCS Support YES
Free DDNS service YES
Privacy Mask YES
Multiplex Operation Live display / record / playback / backup / network operations
System Recovery System auto recovery after power failure
HDMI Matrix (HDM02) / HDMI Matrix (HDM02) /
USB Joystick (AVX102) / HDMI Matrix (HDM02) / USB Joystick (AVX102) /
Optional Peripherals SATA to eSATA cable
External audio kit (AUDIO12KIT) USB Joystick (AVX102)
(PWSC07F120200)

* The specifications are subject to change without notice.

** Dimensional tolerance: ±5mm

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 APPENDIX 1 PRODUCT SPECIFICATIONS

 16CH Models w/o IVS

Model 4 Model 5 Model 6 Model 7

 Video
Video System NTSC / PAL (auto detection)

Video Compression Format H.265

Video Signal IP / TVI / CVI / Analog HD / 960H
Video Input 16 pentabrid channels,
within which IP channels are up to 2 channels
Video Input Interface Analog Mode Composite video signal 1 Vp-p 75Ω BNC
IP Mode Ethernet, 1000 Base-T
Video Output BNC YES (1080P display / Spot Monitor supported)
YES
YES (1080P display / Spot
YES
VGA (1080P display / Spot Monitor supported /
(1080P display / Spot Monitor supported)
Monitor supported) unavailable when video
display is set to 4K2K)
HDMI YES (4K2K display)
Video Resolution Analog Mode 5MP / 5MLITE / 4MP / 4MLITE / FHD (1080P) / HD / 960H / Frame / CIF
IP Mode 2592 x 1944 / 2048 x 1536 / 1920 x 1080 / 1280 x 720 / 720 x 480 / 352 x 240
 Record & Backup
Max. Recording Rate Analog Mode Up to 96 IPS @ 5MP
Up to 128 IPS @ 4MP
Up to 240 IPS @ FHD (1080P)
IP Mode UP to 30 IPS @ 2592 x 1944 (5MP)
UP to 48 IPS @ 2048 x 1536 (3MP)
UP to 60 IPS @ 1920 x 1080
Recording Mode Manual / Timer / Motion / Alarm / Remote
Playback Channel 16CH
Quick Search Time / Motion / Alarm search mode
Backup Device USB 2.0 drive / Network
Regular Backup YES (USB hard drive or FTP)
 Audio
Audio Input 4 2 4
Audio Output (Mono) 1 1 1
 External I/O
RS485 YES
Alarm Input NO 4 NO
Alarm Output NO 1 NO
 General
Hard Disk Storage 16TB SATA HDD x 2 or 16TB SATA HDD x 1 or
16TB SATA HDD x 1 + external disk array x 1
14TB SATA HDD x 2 external disk array x 1 16TB SATA HDD x 1 connected to the
connected to the
recorder via the eSATA recorder via the eSATA
interface interface

SATA Interface YES

eSATA Interface NO Expandable with a SATA NO Expandable with a SATA

to eSATA cable to eSATA cable
Image Quality Setting SUPER BEST / BEST / HIGH / NORMAL
USB Mouse Control YES
Motion Detection Area 16 × 12 grids per channel
Motion Detection Sensitivity 3 adjustable parameters for accurate detection
Event Notification Push Video / Push Status / FTP / E-Mail
Event Pop-up & Preview YES

63
 APPENDIX 1 PRODUCT SPECIFICATIONS

Model 4 Model 5 Model 6 Model 7

 General
Scenario Setup YES
Picture Zoom 2X digital zoom
PTZ Control YES
Key Lock (Password Protection) YES
User Level 4 user levels for different access privilege
Video Loss Detection YES
Camera Title Supports up to 25 letters
Video Adjustable Hue / Saturation / Contrast / Brightness
Date Display Format YY/MM/DD, DD/MM/YY & MM/DD/YY
Daylight Saving YES
Power Source (±10%) 12V / 4A 12V / 3A
Operating Temperature 10℃ ~ 40℃ (50℉~104℉)
Operating Humidity 10% ~ 85%
Dimensions (mm)** 319.5 x 254.9 x 52 260 x 235.7 x 48 319.5 x 254.9 x 52
Net Weight (kg) 1.7 1.2 1.7
 Network
Ethernet 1000 Base-T. Supports remote control and live view via Ethernet
Network Protocol TCP/IP, PPPOE, DHCP and DDNS
 Remote Surveillance from PC
Compatible Operating System Windows & MAC
Compatible Program Web Browser: Windows Edge, Internet Explorer, Google Chrome, Safari & Mozilla Firefox
CMS Lite: 32CH central management software for Windows OS
Max. online users 20
Web Transmitting Compression Format H.265
Network Live Audio YES
Remote Event Download & Playback YES
 Mobile Surveillance
App EagleEyes
Compatible Devices iOS & Android mobile devices
Push Video 4CH 16CH 4CH
Push Status YES
 Others
EaZy Networking YES
IVS NO
Spot Monitor Setup YES (VGA & Composite)
DCCS Support YES
Free DDNS service YES
Privacy Mask YES
Multiplex Operation Live display / record / playback / backup / network operations
System Recovery System auto recovery after power failure
HDMI Matrix (HDM02) / HDMI Matrix (HDM02) /
HDMI Matrix (HDM02) / USB Joystick (AVX102) / HDMI Matrix (HDM02) / USB Joystick (AVX102) /
Optional Peripherals
USB Joystick (AVX102) SATA to eSATA cable USB Joystick (AVX102) SATA to eSATA cable
(PWSC07F120200) (PWSC07F120200)

* The specifications are subject to change without notice.

** Dimensional tolerance: ±5mm

64
 APPENDIX 1 PRODUCT SPECIFICATIONS

 8CH Models

Model 8 Model 9 Model 10 Model 11

 Video
Video System NTSC / PAL (auto detection)

Video Compression Format H.265

Video Signal IP / TVI / CVI / Analog HD / 960H
Video Input 8 pentabrid channels + 8 pentabrid channels, within which IP channels
8 pentabrid channels
1 IP channel are up to 2 channelsd
Video Input Interface Analog Mode Composite video signal 1 Vp-p 75Ω BNC
IP Mode Ethernet, 1000 Base-T
Video Output BNC YES (1080P display / Spot Monitor supported)
YES* YES*
YES (1080P display / YES (1080P display /
VGA (1080P display / Spot (1080P display / Spot
Spot Monitor supported) Spot Monitor supported)
Monitor supported) Monitor supported)
HDMI YES (4K2K display)
Video Resolution Analog Mode 8MP / 5MP / 5MLITE /
5MP / 5MLITE / 4MP /
4MP / 4MLITE / FHD 5MP / 5MLITE / 4MP / 4MLITE / FHD (1080P) /
4MLITE / FHD (1080P) /
(1080P) / HD / 960H / HD / 960H / Frame / CIF
HD / 960H / Frame / CIF
Frame / CIF
IP Mode 3264 x 2448 / 2592 x
2592 x 1944 / 2048 x
1944 / 2048 x 1536 /
1536 / 1920 x 1080 / 2592 x 1944 / 2048 x 1536 / 1920 x 1080 /
1920 x 1080 / 1280 x
1280 x 720 / 720 x 480 / 1280 x 720 / 720 x 480 / 352 x 240
720 / 720 x 480 /
352 x 240
352 x 240
 Record & Backup
Max. Recording Rate Analog Mode Up to 60 IPS @ 8MP
Up to 48 IPS @ 5MP Up to 80 IPS @ 5MP Up to 48 IPS @ 5MP
Up to 64 IPS @ 4MP Up to 120 IPS @ 4MP Up to 64 IPS @ 4MP
Up to 120 IPS @ 1080P Up to 240 IPS @ FHD Up to 120 IPS @ 1080P
(1080P)
IP Mode UP to 96 IPS @ 8MP
UP to 63 IPS @ 5MP UP to 30 IPS @ 5MP
UP to 120 IPS @ (5MP
UP to 90 IPS @ 3MP UP to 50 IPS @ 3MP
UP to 240 IPS @ 3MP
UP to 135 IPS @ 1080P UP to 60 IPS @ 1080P
UP to 240 IPS @ 1080P
Recording Mode Manual / Timer / Motion / Alarm / Remote
Playback Channel 8CH
Quick Search Time / Motion / Alarm search mode
Backup Device USB 2.0 drive / Network
Regular Backup YES (USB hard drive or FTP)
 Audio
Audio Input 4
Audio Output (Mono) 1
 External I/O
RS485 YES
Alarm Input 4
Alarm Output 1
 General
Hard Disk Storage 16TB SATA HDD x 2 or
14TB SATA HDD x 1 or
external disk array x 1 16TB SATA HDD x 1 + 14TB SATA HDD x 1 or
connected to the external disk array x 1 external disk array x 1 connected to the recorder
recorder via the eSATA connected to the via the eSATA interface
interface recorder via the eSATA
interface
SATA Interface YES
eSATA Interface Expandable with a SATA to eSATA cable
Image Quality Setting SUPER BEST / BEST / HIGH / NORMAL
USB Mouse Control YES

65
 APPENDIX 1 PRODUCT SPECIFICATIONS

Model 8 Model 9 Model 10 Model 11

 General
Motion Detection Area 16 × 12 grids per channel
Motion Detection Sensitivity 3 adjustable parameters for accurate detection
Event Notification Push Video / Push Status / FTP / E-Mail
Event Pop-up & Preview YES
Scenario Setup YES
Picture Zoom 2X digital zoom
PTZ Control YES
Key Lock (Password Protection) YES
User Level 4 user levels for different access privilege
Video Loss Detection YES
Camera Title Supports up to 25 letters
Video Adjustable Hue / Saturation / Contrast / Brightness
Date Display Format YY/MM/DD, DD/MM/YY & MM/DD/YY
Daylight Saving YES
Power Source (±10%) 12V / 2A 12V / 4A 12V / 2A
Operating Temperature 10℃ ~ 40℃ (50℉~104℉)
Operating Humidity 10% ~ 85%
Dimensions (mm)** 260 x 235.7 x 48 219.5 x 254.9 x 52 260 x 235.7 x 48
Net Weight (kg) 1.3 -- 1.35
 Network
Ethernet 1000 Base-T. Supports remote control and live view via Ethernet
Network Protocol TCP/IP, PPPOE, DHCP and DDNS
 Remote Surveillance from PC
Compatible Operating System Windows & MAC
Compatible Program Web Browser: Windows Edge, Internet Explorer, Google Chrome, Safari & Mozilla Firefox
CMS Lite: 32CH central management software for Windows OS
Max. online users 20
Web Transmitting Compression
H.265
Format
Network Live Audio YES
Remote Event Download & Playback YES
 Mobile Surveillance
App EagleEyes
Compatible Devices iOS & Android mobile devices
Push Video 8CH 2CH 8CH
Push Status YES
 Others
EaZy Networking YES
4 channels
IVS NO
in analog mode
Spot Monitor Setup YES (VGA & Composite)
DCCS Support YES
Free DDNS service YES
Privacy Mask YES
Multiplex Operation Live display / record / playback / backup / network operations
System Recovery System auto recovery after power failure
Optional Peripherals HDMI Matrix (HDM02) / USB Joystick (AVX102) / SATA to eSATA cable (PWSC07F120200)

* Unavailable when video display is set to 4K2K ** Dimensional tolerance: ±5mm *** The specifications are subject to change without notice.
66
 APPENDIX 1 PRODUCT SPECIFICATIONS

 4CH Models

Model 12 Model 13 Model 14

 Video
Video System NTSC / PAL (auto detection)

Video Compression Format H.265

Video Signal IP / TVI / CVI / Analog HD / 960H
Video Input 4 pentabrid channels,
4 pentabrid channels, within which IP channels are up to 2
within which IP channels are up
channels
to 4 channels
Video Input Interface Analog Mode Composite video signal 1 Vp-p 75Ω BNC
IP Mode Ethernet, 1000 Base-T
Video Output BNC YES (1080P display)
YES
(1080P display / unavailable
VGA YES (1080P display)
when video display is set to
4K2K)
HDMI YES (4K2K display)
Video Resolution Analog Mode 5MP / 5MLITE / 4MP / 4MLITE / FHD (1080P) / HD / 960H / Frame / CIF
IP Mode 2592 x 1944 / 2048 x 1536 / 1920 x 1080 / 1280 x 720 / 720 x 480 / 352 x 240
 Record & Backup
Max. Recording Rate Analog Mode Up to 24 IPS @ 5MP
Up to 32 IPS @ 4MP
Up to 60 IPS @ FHD (1080P)
IP Mode UP to 28 IPS @ 5MP UP to 30 IPS @ 5MP
UP to 40 IPS @ 3MP UP to 50 IPS @ 3MP
UP to 60 IPS @ 1080P UP to 60 IPS @ 1080P
Recording Mode Manual / Timer / Motion / Alarm / Remote
Playback Channel 4CH
Quick Search Time / Motion / Alarm search mode
Backup Device USB 2.0 drive / Network
Regular Backup YES (USB hard drive or FTP)
 Audio
Audio Input 4
Audio Output (Mono) 1
 External I/O
RS485 YES
Alarm Input 4
Alarm Output 1
 General
Hard Disk Storage 14TB SATA HDD x 1 or
external disk array x 1 connected to the recorder via the eSATA interface
SATA Interface YES
eSATA Interface Expandable with a SATA to eSATA cable
Image Quality Setting SUPER BEST / BEST / HIGH / NORMAL
USB Mouse Control YES
Motion Detection Area 16 × 12 grids per channel
Motion Detection Sensitivity 3 adjustable parameters for accurate detection
Event Notification Push Video / Push Status / FTP / E-Mail
Event Pop-up & Preview YES
Scenario Setup YES
Picture Zoom 2X digital zoom
PTZ Control YES

67
 APPENDIX 1 PRODUCT SPECIFICATIONS

Model 12 Model 13 Model 14

 General
Key Lock (Password Protection) YES
User Level 4 user levels for different access privilege
Video Loss Detection YES
Camera Title Supports up to 25 letters
Video Adjustable Hue / Saturation / Contrast / Brightness
Date Display Format YY/MM/DD, DD/MM/YY & MM/DD/YY
Daylight Saving YES
Power Source (±10%) 12V / 2A
Operating Temperature 10℃ ~ 40℃ (50℉~104℉)
Operating Humidity 10% ~ 85%
Dimensions (mm)** 260 x 235.7 x 48
Net Weight (kg) 1.3
 Network
Ethernet 1000 Base-T. Supports remote control and live view via Ethernet
Network Protocol TCP/IP, PPPOE, DHCP and DDNS
 Remote Surveillance from PC
Compatible Operating System Windows & MAC
Compatible Program Web Browser: Windows Edge, Internet Explorer, Google Chrome, Safari & Mozilla Firefox
CMS Lite: 32CH central management software for Windows OS
Max. online users 20
Web Transmitting Compression
H.265
Format
Network Live Audio YES
Remote Event Download & Playback YES
 Mobile Surveillance
App EagleEyes
Compatible Devices iOS & Android mobile devices
Push Video 4CH 1CH 4CH
Push Status YES
 Others
EaZy Networking YES
4 channels
IVS NO
in analog mode
Spot Monitor Setup NO
DCCS Support YES
Free DDNS service YES
Privacy Mask YES
Multiplex Operation Live display / record / playback / backup / network operations
System Recovery System auto recovery after power failure
Optional Peripherals HDMI Matrix (HDM02) / USB Joystick (AVX102) / SATA to eSATA cable (PWSC07F120200)

* The specifications are subject to change without notice.

** Dimensional tolerance: ±5mm

68
 APPENDIX 2 PUSH VIDEO CONFIGURATION

APPENDIX 2 PUSH VIDEO CONFIGURATION

Note: This function is for selected models only.

A2.1 Alarm Sensor Connection

Connect the alarm sensor, such as magnetic contacts, to the alarm-in port on the rear panel. Alarm-in 1
corresponds to video channel 1, alarm-in 2 corresponds to video channel 2, and so on.
Note: The voltage restriction for alarm-in device connection is under DC24V 1A.

Then, go to MENU  PERIPHERAL  LOCAL ALARM IN to choose how the alarm sensor works (OFF /
N.C. / N.O.), and go to MENU  CAMERA  DETECTION to enable MOTION.

If the connected camera is our brand’s camera with alarm I/O support, you can also connect the alarm sensor to
the camera.
Note: Please check the user manual of the camera to know voltage restriction for alarm-in device
connection.

Then, go to MENU  CAMERA  DETECTION and make sure:

1. MOTION is set to ON.
2. ALARM is configured (N.C. / N.O.) when an external alarm device is connected, or
INTERNAL ALARM is set to ON when the connected camera has a PIR sensor built-in.
DETECTION

CHANNEL TITLE ALARM INTERNAL ALARM SENSITIVITY MOTION AREA ADVANCED CONFIG

CH1 OFF ON EDIT ON EDIT

CH2 N.C. OFF EDIT ON EDIT

CH3 N.O. OFF EDIT OFF EDIT

CH4 OFF OFF EDIT OFF EDIT

APPLY

69
 APPENDIX 2 PUSH VIDEO CONFIGURATION

A2.2 Configuration

Before configuring Push Video, make sure:

1. The system is set up as described in “2. CONNECTION” at page 3.

2. This recorder is connected to Internet.
3. You’ve installed the app, EagleEyes, on your iOS or Android mobile devices.
For details, please refer to “6.3 Mobile Devices” at page 59.

Step1: Go to MENU  SCENARIO, and enable the necessary rules:

If your alarm sensor is… Please enable …

External alarm sensor 1. PUSH VIDEO TRIGGERED BY EXTERNAL ALARM
2. MOTION DETECTION ON WHEN GUARD ON
PIR sensor built-in 1. PUSH VIDEO TRIGGERED BY BUILT-IN PIR SENSOR
2. MOTION DETECTION ON WHEN GUARD ON
3. INTERNAL ALARM (PIR) DETECTION ON WHEN GUARD ON

Step2: Open EagleEyes, and add this recorder to the EagleEyes address book.

A2.3 Enable Push Video

A2.3.1 From iOS Mobile Device

Step1: In the iPhone / iPad main menu, select Settings  Notifications. Select EagleEyes, and make sure
the notification is set to on.

70
 APPENDIX 2 PUSH VIDEO CONFIGURATION

Step2: Open EagleEyes, and switch Guard to ON. You’ll receive the message indicating that Push Video is
on.
Step3: Return to the main page or standby page. You’ll receive event notifications when there’s an alarm event.
Follow the on-screen instruction to immediately play the recorded clip.

A2.3.2 From Android Mobile Device

Step1: Open EagleEyes, and switch Guard from OFF to ON. You’ll receive the message indicating that Push
Video is on.
Step2: Return to the main page or standby page. You’ll receive event notifications when there’s an alarm event.
Follow the on-screen instruction to immediately play the recorded clip.

71
 APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST

APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST

Please upgrade the firmware of the recorder to the latest version to ensure the accuracy of the following table. If the
USB flash drive is NOT supported by the recorder, you will see on the screen.

Note: Please use your PC to format the USB flash drive as “FAT32”.

Note: You can backup up to 2GB video data for one-time USB backup. To backup more data, please set
the time & channel(s) you want, and start USB backup again.

MANUFACTURER MODEL CAPACITY

Transcend JFV35 4GB

JFV30 8GB

Kingston DataTraveler 1GB

PQI U172P 4GB

Apacer AH320 2GB

AH320A 8GB

AH220 1GB

AH320 4GB

A-data RB-18 1GB

Sandisk Cruzer Micro 2GB

Cruzer Micro 4GB

Cruzer4-pk 2GB

Netac U208 1GB

MSI F200 4GB

SONY Micro Vault Tiny 2GB 2GB

Micro Vault Tiny 4GB 4GB

Micro Vault Tiny 1GB

72
 APPENDIX 4 COMPATIBLE HARD DISK LIST

APPENDIX 4 COMPATIBLE HARD DISK LIST

Please upgrade the firmware of the device to the latest version to ensure the accuracy of the following table.

Note: It’s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process
works properly.

Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure
the device works properly.

Seagate*
MODEL CAPACITY MODEL CAPACITY
ST1000VX001 1TB ST6000VX0011 6TB**

ST1000VX005 1TB ST6000NM0024 6TB**

ST2000VX004 2TB ST6000VX001 6TB**

ST3000VM002 3TB ST8000VX002 8TB**

ST3000VX004 3TB ST8000VX0022 8TB**

ST3000VX005 3TB ST8000VE000 8TB**

ST4000VM000 4TB ST8000VX004 8TB**

ST4000VX000 4TB ST100000VX0004 10TB**

ST4000VX002 4TB ST10000VX0004 10TB**

ST4000VX007 4TB ST10000VE0004 10TB**

ST4000VX005 4TB ST14000VX0008 14TB**

ST6000VX0001 6TB** ST16000VE000 16TB**

WD
MODEL CAPACITY MODEL CAPACITY
WD10PURX 1TB WD30EFRX 3TB
WD20PURX 2TB WD40PURX 4TB
WD20EURS 2TB WD40EURX 4TB
WD20EURX 2TB WD60EURX 6TB**
WD20EFRX 2TB WD60PURX 6TB**
WD2002FAEX 2TB WD6001FFWX 6TB**
WD30PURX 3TB WD6001FSYZ 6TB**
WD30EURX 3TB WD121PURZ 12TB**

TOSHIBA
MODEL CAPACITY MODEL CAPACITY
DT01ACA050 500GB MD03ACA200V 2TB
DT01ABA050V 500GB DT01ABA300V 3TB
DT01ACA100 1TB DT01ACA300 3TB
DT01ABA100V 1TB MD03ACA300V 3TB
DT01ACA200 2TB MD03ACA400V 4TB
DT01ABA200V 2TB MD04ABA500V 5TB**

* To know more details about SRS and its related support and service, please contact your local Seagate representative directly.
** Please be advised to pay attention to the heat dissipation of the hard disk which is over 4TB because it might generate much
heat during operation. It’s recommended that ambient temperature is not over 35°C.

73
 APPENDIX 5 BATTERY REPLACEMENT

APPENDIX 5 BATTERY REPLACEMENT

The time reset after power failure, for example, caused by a power outage, will cause the disorder of the recorded
data, and users may have problems in searching the event clip they want. To keep the device time from resetting, a
non-chargeable lithium battery, CR2032, is installed in the device.

However, the device time might still get reset when the battery is low or even running out of power. If so, please
replace the device battery, CR2032, right away as instructed below.

 How to replace CR2032

Note: The lithium battery, CR2032, is a non-chargeable battery, and should be purchased separately.
Please replace only with the same or equivalent type battery in case of danger.
Step1: Stop all recording immediately to prevent the disorder of the recorded data. Then, back up the recorded data
if necessary.

Step2: Power off the device, and disconnect the power.

Step3: Remove the rear panel of the device to find the battery on the mainboard.

Step4: Push the release as indicated below to remove the battery.

Step5: Get a new battery and install it to its slot on the main board.
 For Type 1, install it with the side of “CR2032” facing up as shown above.
 For Type 2, install it without the side of “CR2032” facing you as shown above.

Step6: Replace the rear panel and connect to power.

Step7: Set the date & time, and resume recording.

74
 APPENDIX 6 EAZY NETWORKING

APPENDIX 6 EAZY NETWORKING

EaZy Networking is a free P2P cloud service to connect AVTECH devices to the Internet automatically by
plug-and-play, enabling you to check the live view via your mobile device or laptop at anytime.

In most cases, the device is connected via P2P. Connection via the relay server is only applied to some complex
environments such as the private IP-based network environment used by a large enterprise. There is no speed
limitation of P2P connection. To obtain stable transmission, it's recommended to purchase our data plan of 1GB
or 7GB. Each device will enclose a 2GB data plan for a free trial.

EaZy Networking could be configured via EagleEyes on an iOS / android device, or via Internet Explorer.

Note: The instructions below explain how to configure via the free mobile app, EagleEyes. To know how
to configure via Internet Explorer, please check the complete user manual.

Before using this function, make sure:

 This recorder is connected to a switch or router, and the switch or router is ready for Internet connection.
 The network icon on the bottom right corner is , not .
 You have an iOS / Android mobile device with EagleEyes installed.

A8.1 Via EagleEyes on iOS / Android Device

A8.1.1 Recorder Setup

Step1: Go to MENU  NETWORK  WAN. Set NETWORK TYPE to DHCP, and make sure the network
icon on the bottom right corner is changed from to .
Note: DHCP allows your router to assign an IP address for your device automatically. There are also
STATIC and PPPOE to choose for the network type. Please choose the one needed for your
network environment and get the information needed from your installer or network service
provider.

WAN WAN

LAN NETWORK TYPE DHCP

DDNS IP 192.168.1.112

E-MAIL GATEWAY 192.168.1.254

FTP NETMASK 255.255.255.0

EaZy PRIMARY DNS 168.95.1.1

SECONDARY DNS 139.175.55.244

PORT 88

INTERNET AVAILABILITY ADDRESS www.google.com

MAC 00:0E:53:00:13:77

Step2: In the same menu, select EaZy. Enable EaZy Networking, and leave this page open. You’ll need to scan
the QR code later.
WAN EaZy
LAN ENABLE EAZY NETWORKING ON
DDNS
E-MAIL
FTP MAC: 000e53eca7b4
UUID: E736DCBF-D4BB-4CA8-86FD-62658E2ECEC1
EaZy PORT: 80
EAZY NETWORKING OFFLINE

75
 APPENDIX 6 EAZY NETWORKING

A8.1.2 EagleEyes Setup

Two options can be chosen for EaZy Networking: EaZy and QR Code. EaZy is used for both recorders and IP
cameras while QR Code is used only for recorders.

When a device is configured to the internet via EaZy, the person who configures the device has the administrator
permission of this device and also has the power to assign who can access the device remotely, by the web
browser of Internet Explorer or the mobile app of EagleEyes.

When a device is configured to the internet via QR Code, everyone has the right to access the device as long as
he/she is able to scan the QR code of the device. However, he/she can only access the device via the mobile app
of EagleEyes. Internet Explorer is not supported.

By QR Code

Step1: Open EagleEyes on your mobile device, and select Add on the bottom. Then, click QR Code.

Step2: Scan the QR code shown on your recorder, and enter the title of this device and its user name and
password.

Step3: Make sure you see the device type when you tap Get Type. If not, the device is not connected properly.
Then, Tap Apply to complete the process and you’re ready to see the live view.
Note: For the first time to connect your device to the internet, the default user name and password are
both admin. If it’s been configured before, make sure you’ve known its current user name and
password since they may be changed for security purpose.

Step1: Go to MENU  NETWORK  WAN. Set NETWORK TYPE to DHCP, and make sure the network
icon on the bottom right corner is changed from to .

By QR Code
Step1: Open EagleEyes on your mobile device, and select “…” on the top left corner in the address book. Then,
click EaZy.

Step2: Click Login and register an account for “Cloud Service”. If you’ve got an account, please just log in.

76
 APPENDIX 6 EAZY NETWORKING

Step3: Go back to the address book and click + to add a new device. Select EaZy, and choose the recorder icon
to continue.

Step4: Click in the section of MAC address to open the QR code scan page, and scan the QR code on the
recorder screen mentioned in Step2. The MAC address will be filled automatically.
Fill in the Captcha code manually, and click Apply.

Step5: Follow the on-screen instruction to finish the rest of the settings, and see if this device is added
successfully to the address book as a cloud device.
At the same time, you’ll be prompted to confirm if you want to remove the default user name and
password.
 When the default user name and password are removed, you can ONLY use the user name and password of
the cloud service to access this recorder locally and remotely. If you forget the user name and password of the
cloud service, you could only reset the recorder and do all configurations again.
 When the default user name and password are kept, other people might be able to access this recorder if they
know the default user name and password of this recorder.

Confirm if you want to keep the default account to continue, and return to the address book. You’ll see the
newly-added device in the address with a cloud icon on it.

Step6: Click the newly-added device and see if you could access successfully.

77
 APPENDIX 6 EAZY NETWORKING

A8.1.2 Checking Remaining Data Allowance

Step1: Log into the cloud service.
Step2: Select Details to go to account information, and select Available Data Allowance.

A8.1.3 Sharing Cloud Device Access with Other Account(s)

Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be
failed because it is still restricted to the maximum online user setup of the device.

Step1: Log into the cloud service.

Step2: Select Buddy to go to the buddy sharing page. Then, choose the device you want to share with, and
switch from OFF to “Share”.

78
 APPENDIX 6 EAZY NETWORKING

Step3: Choose the device you want to share with.

Step4: Enter the cloud account or the E-mail registered by the account, and select Add.

Step4: Check again the account with which you want to share your cloud device, and select “Next to confirm and
continue.
Step5: Specify the access permission of the specified account, which account’s data allowance should be
consumed after access successfully, and how long the account is allowed to stay after access successfully.
 Who should pay data allowance:

Who should
pay data The order to consume data allowance
allowance

The free data allowance provided by the device -> The additional data allowance shared to
I other account(s) by the owner -> The additional data allowance of the device’s owner ->
The data allowance shared to other account(s) by the buddy

The additional data allowance of the buddy -> The data allowance shared with other
Buddy
account(s) by the buddy

79
 APPENDIX 6 EAZY NETWORKING

Step6: Check again the configurations you made for the account to which you want to share your cloud device,
and select Share! to confirm.

Step7: (Optional) Configure the data allowance shared to other accounts to use.

Step8: Return to the address book of EagleEyes. You’ll see the device being shared is marked with an icon of two
people.

A8.2 Via Internet Explorer on PC / Laptop

Note: EaZy Networking setup via a web browser is only available on Internet Explorer.

A8.2.1 Setup

Step1: Go to MENU  NETWORK  WAN. Set NETWORK TYPE to DHCP, and make sure the network
icon on the bottom right corner is changed from to .
Note: DHCP allows your router to assign an IP address for your device automatically. There are also
STATIC and PPPOE to choose for the network type. Please choose the one needed for your
network environment and get the information needed from your installer or network service
provider.

WAN WAN

LAN NETWORK TYPE DHCP

DDNS IP 192.168.1.112

E-MAIL GATEWAY 192.168.1.254

FTP NETMASK 255.255.255.0

EaZy PRIMARY DNS 168.95.1.1

SECONDARY DNS 139.175.55.244

PORT 88

INTERNET AVAILABILITY ADDRESS www.google.com

MAC 00:0E:53:00:13:77

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Step2: In the same menu, select EaZy. Enable EaZy Networking, and leave this page open. You’ll need to scan
the QR code later.
WAN EaZy
LAN ENABLE EAZY NETWORKING ON
DDNS
E-MAIL
FTP MAC: 000e53eca7b4
UUID: E736DCBF-D4BB-4CA8-86FD-62658E2ECEC1
EaZy PORT: 80
EAZY NETWORKING OFFLINE

Step3: Open Internet Explorer on a PC / laptop, and enter https://ez.eagleeyes.tw.

In the login page, register an account for “Cloud Service”. If you’ve got an account, please just log in.
Note: You PC must be connected to Internet.

Step4: Click + on the left pane, and you’ll be prompted to install plugins: EaZy Control and EaZy Wizard. Please
follow the instructions to install these two plugins to ensure the service works properly.
Note: If you’re not prompted to install the plugin, please lower the security level of Internet Explorer,
and try to log into the cloud service again.

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Step5: Enable EaZy Wizard, and click Start to go to the login page. Log into the cloud service.

Step6: Select the recorder picture, or choose DVR / NVR on the bottom right corner. Then, enter the MAC
address you wrote down in Step2, and the security code.
Click Apply to continue.

Step7: When your device is found, you’ll be directed to the next page to change the device title if you want.
Note: The device name changed here will be fixed and can’t be changed later.
Click Apply to continue. You’ll be prompted to confirm if you want to remove the default user name and
password.
 When the default user name and password are removed, you can ONLY use the user name and password of
the cloud service to access this recorder locally and remotely. If you forget the user name and password of the
cloud service, you could only reset the recorder and do all configurations again.
 When the default user name and password are kept, other people might be able to access this recorder if they
know the default user name and password of this recorder.

Confirm if you want to keep the default account, and click Apply to continue and return to the main page.

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Step8: You’ll see the newly-added device with a cloud icon on the left pane. Drag and hold the device to the
display area on the right pane to show in the same window, or simply double-click the device to open the
device view in another window.

A8.2.2 Checking Remaining Data Allowance

Step1: Log into the cloud service.
Step2: Select Account Information on the top right corner to go to account information, and select
Available Data Allowance.

A8.2.3 Sharing Cloud Device Access to Other Account(s)

Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be
failed because it is still restricted to the maximum online user setup of the device.

Step1: Log into the cloud service.

Step2: Select Buddy Share to go to the buddy sharing page. Then, choose the tab Your own device(s), and
select Share With Buddy.

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Step3: Choose the cloud device you want to share, and click Next to enter the cloud account or the E-mail
registered by the account you want to share with. Then, select Add.

Step4: Check again the account to which you want to share your cloud device.
To add more accounts, select Add; to remove the existing account, select Delete; to continue buddy
setup, select Next.

Step5: Specify the access permission of the specified account, which account’s data allowance should be
consumed after access successfully, and how long the account is allowed to stay after access successfully.

 Who should pay data allowance:

Who should pay

The order to consume data allowance
data allowance

The free data allowance provided by the device -> The additional data allowance shared to
I other account(s) by the owner -> The additional data allowance of the device’s owner ->
The data allowance shared to other account(s) by the buddy

The additional data allowance of the buddy -> The data allowance shared with other
Buddy
account(s) by the buddy

Step6: Check again the configurations you made for the account to which you want to share your cloud device,
and select Share! to continue.

Step7: (Optional) Configure the data allowance shared to other accounts to use.

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Step8: Return to the main page. You’ll see the device being shared is marked with an icon of two people.

A8.3 Icons

Icon Color Indication

Teal This device is a DVR or NVR.

Blue This device is an IP camera.

Orange This device is an IP speed dome camera.

Red This device is disconnected and unidentified.

This device is configured to the Internet via EaZy Networking

or (Cloud Service).
Depending on the device color
The cloud icon will be grayed out if the EaZy server can’t be
connected.
You’ve shared the access right of the device with other cloud
Depending on the device color account via Buddy (Cloud Service).
The icon will be grayed out if you disable the device share.

The icon will be grayed out if the device share is disabled by the
Depending on the device color
owner of the device.

For example, if you see as the device type, you’ll know:

- This device is an IP camera.

- This device is connected to the Internet via EaZy Networking.
- You were shared with the access right of the device, but the device share is disabled now.

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