Design_1A_-_MCI_Compro_2015_-_FINAL_PROOF_-_281015
Design_1A_-_MCI_Compro_2015_-_FINAL_PROOF_-_281015
Design_1A_-_MCI_Compro_2015_-_FINAL_PROOF_-_281015
ABOUT US - 02
of business, Ericsson sold its company to Aastra, which was subsequently acquired by Mitel, a Canadian
telecommunications company. Today, our company is the sole distributor of Mitel products.
PT Mandiri Cipta Integrasi was established in Jakarta on April 17, 2008. It is the leading exclusive distributor
of Samsung, Vantech, Master Security, and Diviotec surveillance systems and Mitel PABX, Hua Wei
communications and collaboration systems, Milestone Software, Rosslare access and alarm systems, and
Comnet. Our operations are divided into four business sectors:
We offer high quality, innovative products and exceptional customer service. Our business partners are the
top leaders in the design, development and manufacturing of our products and supporting equipments,
which are ideal and useful for any industry. Our impressive group of leaders, teams and network of Master
Dealers continually aim to offer intelligent solutions through our technologies, products and services. Our
company is managed with an emphasis on commitment and enthusiasm for providing the best intelligent
solutions to our customers through our innovative Information and Communication Technology and Security
Solutions.
ABOUT US - 03
Our Mission
We are committed to provide excellent services to our
customers with innovative Information and Technology
(IT), System Integrator (SI), Private Automatic Branch
Exchange (PABX), and Closed Circuit Television
(CCTV) products of the highest quality, which are all
competitively priced.
OUR MISSION - 04
Our Services
• Assess existing • Explore all the data • We implement, test • We provides after
business process, and information. and commissions sales support based
applications and in your own on your required SLA.
systems. • Provides Proof of environment.
Concept solution • As a consultant in
• Ensure that the new
• Identify the design to meet the developing your ICT
solution becomes
customer needs & customers needs. system to match your
productive as soon as
current issues. changing business
possible.
requirements.
• As a consultant in • Provide Project
developing the best management to
solution for you. ensure that the project
is delivered on time
and within budget.
OUR SERVICES - 05
Our After Sales Support
Our services are formed by enthusiastic individuals who are patient and dedicated to their jobs. Our help
desk and hotline are especially designed to provide exceptional services that exceeds the expectations of
our esteemed customers. We believe in treating our customers with respect and care which enable us to
build a long term relationships with our customers and clients. We integrate honesty and business ethics
into all aspects of running our business smoothly.
Pre
Sales
Sales
CC Agent Technical
Customer
SW Agent
Call
Account Rep Order
Desk