POINT OF SALE AND INVENTORY SYSTEM
Questionnaire
Directions: Listed below are the statement experience by the user while testing the system given
are the scales which identifies the system. Please confirm and fill a check ( ) in the blank box, by
which you think represents your answers while using the system.
1 2 4 5
3
Functionality Not Fairly Much Very Much
Functional
Functional Functional Functional Functional
The system process sales
transactions quickly and accurately
without errors.
The system track inventory levels in
real-time to prevent stock shortages.
Are sales and inventory reports
generated efficiently and contain
detailed, actionable insights.
The interface easy to navigate for
both sales staff and inventory
managers.
The system support only the cash
payments.
1 2 4 5
3
Maintainability Not Fairly
Maintainable
Much Very Much
Maintainable Maintainable Maintainable Maintainable
The system easy to modify or
update without disrupting
daily operations.
The Codebase well-organized
and documented for easier
maintenance and future
updates.
The system allow for
seamless integration of new
features or functionalities
when required.
Are regular backups and
recovery procedures simple to
perform and maintain system
stability.
The system be easily scaled to
support additional stores or
users in the future.
5
2 3 4
1 Very
Reliability Fairly Reliabl Much
Not Reliable Much
Reliable e Reliable
Reliable
The system operate consistently without
crashes during peak sales or inventory
updates.
The system handle high transaction volumes
without performance degradation or data loss.
Are all transactions accurately recorded,
even during system overload or high usage
periods.
The system ensure continuous availability
with minimal downtime for maintenance or
updates.
The system recover smoothly after
unexpected interruptions, such as network or
hardware failures.
2 4 5
1 3
Usability Fairly Much Very Much
Not Usable Usable
Usable Usable Usable
The system’s interface intuitive and easy for staff
to learn with minimal training
Can users complete sales transactions quickly
without encountering complex or confusing
steps.
Are inventory management features easy to
access and use for adding, editing, or tracking
products.
Can users easily generate sales and inventory
reports without extensive technical knowledge.
The system provide clear feedback or prompts
when errors occur during transactions or
inventory management.
1 2 4 5
3
Security Not Fairly Much Very Much
Securable
Securable Securable Securable Securable
The system use encryption to protect
sensitive transaction and customer data
during storage and transmission
Are user access levels properly defined to
restrict unauthorized access to critical
functions or data
The system log and monitor suspicious
activities to prevent unauthorized
transactions or breaches.
The system automatically log out inactive
users to prevent unauthorized access to
open sessions.
There multi-factor authentication
implemented for administrative access to
sensitive system settings
