Module - 1 full note
Module - 1 full note
MODULE I
Meaning of Management.
Management is a multipurpose organ of an organization that manages the work and
the people at work. Management is basically a human activity.
Management may be defined as the art of getting work done efficiently and
effectively through and by the people, with satisfaction of employer, employees and the
public.
Contributions of F.W. Taylor towards scientific management
He developed the principal of breaking a task into small elements.
He involved in exploring the causes of inefficiency and labour difficulties in the industry.
He experimented to recognize losses of efficiency in industrial operations
He involved in investigating work on scientific basis, selecting the best worker for a task,
training to acquire desired skill, developing co-operative spirit between management and
workers, equal division of work which led to the concept of scientific management.
He introduced concept of “A Fair Day’s Task” while working on it, Taylor studies on
fatigue incurred by the workers and the time necessary to complete a task.
Taylor developed functional organization in which one foreman was made in charge for
each function
Taylor suggested a wage incentive scheme known as Taylor’s differential piece rate plan
Henri fayol’s Principles of management
Division of work- Dividing the work for different workers best fitted for different jobs
depending their aptitude and skill.
Authority and Responsibility- Authority is the power of the manager to delegate and
control the subordinates. Responsibility is the duty of the manager to implement the
policies of the management. Responsibility without authority is meaningless
Discipline – Discipline is obeying and working according to instruction and orders of
superiors.
Unity of command – Employees should receive orders and instructions from one boss
only
Unity of direction – Unity of direction implies that there should be one plan and one
head for each group of activities having the same objective.
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PROGRAMME: ELECTRICAL AND ELECTRONICS ENGINEERING
COURSE: INDUSTRIAL MANAGEMENT & SAFETY
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FACULTY NAME COURSE CODE: MODULE
SEBI N P 5001 1
3. Staffing
Staffing is a process of recruiting, selecting and training the right people to fulfill the
requirements of the organization. It is a continuous process because new jobs may be created
in the enterprise and existing employees may leave the organization. Every manager in an
organization has to perform the staffing function
4. Directing
5. Controlling
It is the process that measures the current performance and guide it towards some per
determined goals. Controlling is a continuous process which measures the progress of
operations, verifies with the predetermined plan and takes corrective action, if required.
Planning is the beginning of management, process and controlling is the final stage
6. Decision making
A decision making is an intellectual activity because it calls for both judgement and
imagination to select one from many activities. Before making any decision one should be
through with the past, present and plan for the future in formations. Some times to take long
term decisions the workers are involved in the process of decision making
Organization structure
Organization structure is the systematic arrangement of the people working for the
organization in order to achieve predetermined goals
This provides an appropriate frame work for authority and responsibility, relationship
between various persons.
THIAGARAJAR POLYTECHNIC COLLEGE, ALAGAPPANAGAR
PROGRAMME: ELECTRICAL AND ELECTRONICS ENGINEERING
COURSE: INDUSTRIAL MANAGEMENT & SAFETY
MODULE-WISE NOTES
FACULTY NAME COURSE CODE: MODULE
SEBI N P 5001 1
Functional organization
1. Sole proprietorship
The business which is owned and controlled by a single person with or without hired
labour is called sale proprietorship. The person who runs sale proprietorship is called as sale
trader. He starts the business with his own capital. He purchases the necessary equipment
required and appoints the workers for this organization. It is mostly suitable for small scale
industries like printing press, auto repair shop, wood working plant etc.
2. Partnership
The persons participating in the business are called individually as partners and the
business is called firm.
Minimum number of persons to start partnership is two and maximum number is ten in
case of banking business and twenty in case of other business.
Types of partners.
4. Co-operative societies
The main aim of co-operative society is to eliminate profit and provide goods and
services to the members at lesser cost
Definition
Personnel Management
The functions of Personnel Management can be broadly classified into two categories
managerial functions and operative functions
Managerial functions
1. Planning
2. Organizing
3. Directing
4. Controlling
Operative functions
1. Procurement of personnel
2. Development of personnel
3. Compensation of personnel
4. Employee’s Benefit Schemes
5. Maintaining good industrial relations
6. Record keeping
7. Personnel planning and evaluation
8. Personnel research and audit
THIAGARAJAR POLYTECHNIC COLLEGE, ALAGAPPANAGAR
PROGRAMME: ELECTRICAL AND ELECTRONICS ENGINEERING
COURSE: INDUSTRIAL MANAGEMENT & SAFETY
MODULE-WISE NOTES
FACULTY NAME COURSE CODE: MODULE
SEBI N P 5001 1
Man power planning is the process by which management determines how the
organization should move from its current manpower position to its desired manpower
position through this planning, management strikes to have the right number and right kind of
people at the right places at the right time, doing things which result in both the organization
and the individual receiving maximum long run benefits.
Man power planning is very complex, dynamic and complicated work. For an
effective and efficient manpower, a number of factors should be considered. These are:
1. Working hours – Man power requirements is directly related to the total hours
worked per day by the employee in an industry.
2. Number of shifts – It is seen that production falls in the night shifts compared to day
shifts. This will consider for deciding man power requirements.
THIAGARAJAR POLYTECHNIC COLLEGE, ALAGAPPANAGAR
PROGRAMME: ELECTRICAL AND ELECTRONICS ENGINEERING
COURSE: INDUSTRIAL MANAGEMENT & SAFETY
MODULE-WISE NOTES
FACULTY NAME COURSE CODE: MODULE
SEBI N P 5001 1
JOB EVALUVATION
Job evaluation is defined as “the procedure to determine the relative values of the job
in an organization and to determine the basic wages for that job”
16. Re-adjust all rates relative to the line of reference, put into working forms and finally
fix all operation procedures.
By simple ranking, classify the job from lowest to highest. This technique includes
the following methods:
1. Ranking methods
2. Classification methods
1. Ranking method
This is the oldest and simplest method of job evaluation. In this system a committee
of persons who are familiar with the jobs and job discrimination carries out the ranking.
They studies all the jobs and job description in the organization and they are arranged or
ranked in ascending order beginning with the one of minimum requirements and ending up
with the one of maximum requirement. While ranking the following factors are considered:
Amount of work
Supervision needed
Responsibility required
Difficulty in work
Monotony of work
Working conditions
Knowledge and experience needed
Ranking system is suitable for smaller organizations where the raters are through with all
existing jobs in the enterprise
THIAGARAJAR POLYTECHNIC COLLEGE, ALAGAPPANAGAR
PROGRAMME: ELECTRICAL AND ELECTRONICS ENGINEERING
COURSE: INDUSTRIAL MANAGEMENT & SAFETY
MODULE-WISE NOTES
FACULTY NAME COURSE CODE: MODULE
SEBI N P 5001 1
In this method all jobs are classified or graded in groups or levels of equal skills,
difficulties, responsibility, importance and other requirements. The job evaluation committee
goes through each job discrimination and classifies the jobs of similar skills, difficulties,
responsibilities under one group or grade. All jobs in the same grade should receive the same
wages
By this system of evaluation, the fitters may be graded as fitter I, fitter II fitter III or
workers in any workshops may be graded as skilled, semiskilled and unskilled, and clerks in
any office job may be graded as UDC, LDC, record assistance, etc
Quantitative techniques
Here point values are assigned to the various demands of a job, and relative value is
obtained by summing all such point values. This technique includes the following methods:
This method employees five factor scale for analysis, comparing and evaluating
different jobs. The five factors are:
1. Skill
2. Mental efforts
3. Physical effort
4. Responsibility
5. Working conditions
THIAGARAJAR POLYTECHNIC COLLEGE, ALAGAPPANAGAR
PROGRAMME: ELECTRICAL AND ELECTRONICS ENGINEERING
COURSE: INDUSTRIAL MANAGEMENT & SAFETY
MODULE-WISE NOTES
FACULTY NAME COURSE CODE: MODULE
SEBI N P 5001 1
In point rating method each job is first divided into a number for factors which in turn
are further subdivide into grades or degrees. Each degree is awarded certain points and when
such points for all the degrees are totaled, they indicate the importance of the job in the
organization, consequently a suitable wage rate proportional to the points is determined. The
steps involved in point rating method are given below:
I. Select a few key jobs which can be taken as representatives of the jobs to be evaluate in
the organization. Key jobs are those which can be cleared defined and are fairly paid
II. Establish and define job factors whose number may vary between five to ten. Both key
jobs and the jobs to be evaluated should have common job factors. A few job factors are
listed below:
1) Skill:
Education and training
Experience
Judgement and initiative
2) Effort:
Physical effort
Mental effort
3) Responsibility towards
Material
Equipment
Machinery
Tools
Fellow workers
4) Working conditions:
Exposure to hazards
Dust, smoke, fumes and noise
High temperature
Glare and harmful radiations etc
THIAGARAJAR POLYTECHNIC COLLEGE, ALAGAPPANAGAR
PROGRAMME: ELECTRICAL AND ELECTRONICS ENGINEERING
COURSE: INDUSTRIAL MANAGEMENT & SAFETY
MODULE-WISE NOTES
FACULTY NAME COURSE CODE: MODULE
SEBI N P 5001 1
Merit ranking is defined as “a systematic and orderly approach to assess the relative
worth of an employee working in an organization in terms of his job performance, integrity,
leadership, intelligence, behavior, etc.”
2. Checklist method
Factors are
THIAGARAJAR POLYTECHNIC COLLEGE, ALAGAPPANAGAR
PROGRAMME: ELECTRICAL AND ELECTRONICS ENGINEERING
COURSE: INDUSTRIAL MANAGEMENT & SAFETY
MODULE-WISE NOTES
FACULTY NAME COURSE CODE: MODULE
SEBI N P 5001 1
1. Standard of output
2. Quantity of output
3. Intelligence
4. Job knowledge
5. Leadership
6. Integrity
7. Dependability
8. Education and experience
9. Efforts and Initiative
10. Adaptability
11. Co-operation
12. Judgement
13. Character
14. Loyalty
15. Health and Appearance
2. Divide each factor into three to five different grades or degrees like excellence, very good,
fair and unsatisfied
4. The worth of an employee can be determined from the total points he gets from all his
merit factors. on the basics of these points different workers can also be compared.
2. Checklist method
This method employs a list of questions and several statements which are concerned
with the employee performance on various aspects of the job and which are considered
important for evaluating the merit of an employer for that job.
This method compares a worker on a job with all other workers on the same job, in
pairs. Suppose there are four workers namely A, B, C and D Then
THIAGARAJAR POLYTECHNIC COLLEGE, ALAGAPPANAGAR
PROGRAMME: ELECTRICAL AND ELECTRONICS ENGINEERING
COURSE: INDUSTRIAL MANAGEMENT & SAFETY
MODULE-WISE NOTES
FACULTY NAME COURSE CODE: MODULE
SEBI N P 5001 1
Next,
Then,
Training
Training is the act of increasing the knowledge and skill of an employee for doing a
particular job.
Importance of training
Job and organizational requirements are changed from time to time. The awareness in
the changes can be achieved through training
Training develops human skills and efficiency
Trained employees would be a valuable asset of an organization
Organizational efficiency, productivity, progress and development can be increased
through training
Organizational objectives like viability, stability and growth can be achieved through
training
Advantages of training
Methods of training
Under this method, the individual is placed on a regular job and taught the skills
necessary to perform that job. On the job train methods are
1. Job rotation
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PROGRAMME: ELECTRICAL AND ELECTRONICS ENGINEERING
COURSE: INDUSTRIAL MANAGEMENT & SAFETY
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FACULTY NAME COURSE CODE: MODULE
SEBI N P 5001 1
2. Coaching
3. Job instruction
4. Committee assignment
1. Job rotation
This type of training involves the movement of the trainee from one job to another. The
trainee receives job knowledge and gains experience from his supervisor or trainer in each of
the different job assignments. Though this method of training is common in training
managers for general management positions, trainees can also be rotated from job to job in
workshop jobs. This method gives an opportunity to the trainee to understand the problems of
employees on other jobs and respect them
2. Coaching
The trainee is placed under a particular supervisor function as a coach in training the
individual. The supervisor provides feedback to the trainee on his performance and offers him
some suggestions for improvement. Often trainee shares some of the duties and
responsibilities of the coach and relives him of his burden. A limitation of this method of
training is that the trainee may not have the freedom or opportunity to express his own idea.
3. Job instruction
This method is also known as training through step by step. Under this method, trainer
explains the trainee the way of doing the jobs, job knowledge and skills and allows him to do
the job. the trainer appraises the performance of the trainee, provides feedback, information
and corrects the trainee.
4. Committee assignment
Under the committee assignment, group of trainees are given and asked to solve an actual
organizational problem. The trainees solve the problem jointly. It develops team work.
THIAGARAJAR POLYTECHNIC COLLEGE, ALAGAPPANAGAR
PROGRAMME: ELECTRICAL AND ELECTRONICS ENGINEERING
COURSE: INDUSTRIAL MANAGEMENT & SAFETY
MODULE-WISE NOTES
FACULTY NAME COURSE CODE: MODULE
SEBI N P 5001 1
Under this method of training, trainee is separated from the job situation and his
attention is focused upon learning the material related to his future job performance. Off the
job train methods are
1. Vestibule training
2. Role playing
3. Lecture method
4. Conference or Discussion
5. Programmed instruction
1. Vestibule training
In this method, actual work conditions are simulated in a class room. Material, files and
equipments those are used in actual job performance are also used in training. This type of
training is commonly used for training personnel for clerical and semiskilled jobs.
2. Role playing
3. Lecture method
The lecture is a traditional and direct method of instruction. The instructor organizes the
material and gives it to a group of trainees in the form of a talk.
4. Conference or Discussion
5. Programmed instruction
This method has become popular. The subject matter to be learned is presented in a series
of carefully planned sequential units. These units are arranged from simple to more complex
levels of instruction. The trainee goes through these units by answering questions or filling
the blanks. This method is expensive and time consuming.
Labour turn over means that the establishment of a relationship between the number
of employees leaving during a period of time to the average number of employees during that
particular period.
.
Labour turn = .
x 100
Under this system, a piece rate and standard time for the completion of the job is fixed.
Now, if a worker completes the job earlier than the standard time, he can save his time and in
that saved time, he can make extra jobs, and whatever the extra money he gets for the extra
work, it wholly goes to him.
The standard of output is set by the management, if a worker produces less than this
amount he still gets the minimum guaranteed wage and if another worker exceeds this
THIAGARAJAR POLYTECHNIC COLLEGE, ALAGAPPANAGAR
PROGRAMME: ELECTRICAL AND ELECTRONICS ENGINEERING
COURSE: INDUSTRIAL MANAGEMENT & SAFETY
MODULE-WISE NOTES
FACULTY NAME COURSE CODE: MODULE
SEBI N P 5001 1
standard, he is given a wage in direct proportion to the number of pieces produced by him at
the straight piece rate.
In this system a standard time is fixed for the performance of standard output. Those
workers who complete the job in standard time or produce jobs earlier are paid at higher
wage rates and who do not complete the job in standard time are paid at lower wage rates.
Therefore this system divides the workers into two groups and they are paid with two wage
rates. This system is suggested by F.W. Taylor.
Under this system, an hourly wage rate and the standard time for the completion of the
job is fixed by the management from previous records. In this plan, minimum base wage is
guaranteed. If the worker completes the job in just standard time, no extra remuneration is
paid to him. On the other hand, if he completes the job in less time than standard time, he is
rewarded with additional percentage of the total bonus for the saved time. The worker is paid
the agreed rate per hour for the time spent on plus a fixed percentage of the time he saved on
the job.
𝑷
E = R X T + (S -T) X R X 𝟏𝟎𝟎
THIAGARAJAR POLYTECHNIC COLLEGE, ALAGAPPANAGAR
PROGRAMME: ELECTRICAL AND ELECTRONICS ENGINEERING
COURSE: INDUSTRIAL MANAGEMENT & SAFETY
MODULE-WISE NOTES
FACULTY NAME COURSE CODE: MODULE
SEBI N P 5001 1
The fixed percentage of the total bonus for the time saved may vary from 33 % to 75 %, but
most commonly it is 50 %. The 50 % of the bonus in the time saved is given to the worker
and the other 50 % goes to the management. Then this plan is known as 50-50 Halsey plan.
In this system, the worker is guaranteed a minimum base wage. A standard time is fixed
for each job and a premium is given in the ratio of the time saved to the standard time
multiplied by the time taken on the jo
In Rowan premium plan, the bonus gradually increases with increase in percentage
time saved and reaches a maximum bonus at 50 % time saved. The bonus gradually decreases
above 50 % time saved and becomes zero when the time saved is 100 %. This is shown
graphically in figure.