Softskills 202011151845
Softskills 202011151845
Active listening
Confidence
Conflict resolution
Organisation
Problem-solving
Employers highly value people who can resolve issues quickly and
effectively. That may involve calling on industry knowledge to fix an
issue immediately, as it occurs, or taking time to research and
consult with colleagues to find a scalable, long-term solution.
Related problem-solving skills:
Creativity
Research
Risk management
Teamwork
Creativity
Curiosity
Learning from others
Open-mindedness
Taking calculated risks
Adaptability
Consistency
Organisation
Optimism
Flexibility
Work ethic
Attention to detail
Integrity
Persistence
Time management
How to improve your soft skills?
Many employers value strong soft skills over technical skills
because they are often personality traits developed over a lifetime
and can be difficult to teach. That being said, anyone can improve
their soft skills with experience and practice. For example, you may
find that an employer is seeking someone skilled in conflict
resolution. While you may be naturally skilled at effective
communication, it may help to practice working through conflicts
with others.
There are several ways you can help improve your soft skills.
1. Pick a soft skill you want to improve and practice it
consistently.
You can improve any soft skill if you make it a practice. Most
soft skills are a matter of routine. For example, you can
practice dependability, both on the job and at home, by
improving punctuality (showing up to work or events on time or
early) and starting on projects at work earlier so you can
complete them ahead of schedule.
2. Observe and mimic the positive soft skills you see in
others.
There are likely professionals you know or work with who have
strengths in various soft skills. You may be able to develop
integral soft skills by observing the practices of others and
incorporating them into your own daily routine. You may find,
for example, that effective communicators often write down
notes when others are talking during meetings. This helps
them organise their thoughts so they are prepared to ask and
answer important questions. This is also an active listening
practice that may be good to utilise as part of your own work.
3. Set milestone goals to improve soft skills.
Set specific, measurable goals by carefully reading your
performance reviews at work or asking trusted friends and
colleagues for constructive criticism. This can help you to
identify key areas of improvement for goal setting and areas of
strength to highlight on your resume and in interviews. You
can prioritise which soft skills to work on based on those that
you need to get a certain job or move up in a career you
already have.
4. Find resources to help you learn.
You can find several resources to help you learn tactics for
improving the soft skills you want to focus on like books,
podcasts or online classes. While some require payment,
many are free of cost and can be accessed at any time. You
might try out few different types of resources to see which are
best for your learning style.
How to highlight your soft skills?
Showcasing your soft skills can be useful when looking and
applying for jobs, in an interview or in your daily work. If you are
looking for work, you can highlight your soft skills on your resume
and in your cover letter.
Soft skills for resumes
Your resume should include a section that lists your relevant hard
and soft skills. When deciding which skills to put on a resume,
consider what skills are called for in the job post and those you
possess that can be verified by your references.
Here’s an example of what your resume skills section could look
like.
Technical skills: Learning technology • Mac OS • Windows OS •
Blackboard
Additional skills: Strong communication skills • Empathic •
Passionate and motivated
Soft skills for cover letters