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    Growing Up

    Uploaded by

    lkshwbigfella

    Copyright:

    © All Rights Reserved
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    Growing Up

    Uploaded by

    lkshwbigfella
    1 views3 pages

    Copyright

    © © All Rights Reserved

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    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    1 views3 pages

    Growing Up

    Uploaded by

    lkshwbigfella

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    1. Growing up, what's your favorite thing to do and why?

    Growing up, my favorite thing to do is spending time with my cats. I enjoyed playing with them,
    watching them explore, or simply cuddling them. Why? Because I find it fulfilling.

    2 . After School, what did you study? Plus, list any personal courses.

    After college, when I was still 18 I immediately applied for a job in one of the BPO Company in
    Dumaguete and it’s for a Telco company in the US. We had comms skills and product training
    for over a month before endorsement to production.

    3. Tell us about your previous career experience?

     I was Virtual Assistant for 3 years for a Staffing Agency in the US. So I handle Admin, HR
    task and Scheduling.
     I was also an Appointment Setter/Cold Caller for 3 years for an Insurance Company in
    New Jersey. So I call clients and set appointments with them to do upgrade on their
    policy.
     Was also a Bid Analyst for 6 years for a Bidding Company in the US. We call professionals
    like, General Contractors, Architects, Engineers and Suppliers to get info on a specific
    project.
     And my first job was a Customer Service/Technical Support for a Telco Company in the
    US for 5 years.

    4. What are your best qualities or personal attributes? Give at least 3

     I am very motivated
     Flexible – I can work any time with anyone
     Empathy – I understand and show support to someone.

    5. What programs or software tools have you used in previous roles?

     Different CRM tools as database, Citrix, Hubstaff, ClickUp and more.


     MS word and excel
     Different dialers like Avaya, Ooma, Vonage, 8x8 and more.
     Outlook, Google mail, drive and google meet.
     Zoom
    6. How would you feel about making phone calls to customers?

    In making calls, I would approach it with a focus on being helpful and supportive. I’d aim to
    listen actively, provide clear information, and address any concerns or questions with
    empathy and professionalism.

    7. What’s the key to making sure a project is successful when working remotely?

     Clear communication
     You should know your goals and deadlines
     Use effective tools
     Regular feedback
     Fostering Team Morale - Encourage a positive team culture.

    8. Where do you see yourself in five years?

    Today, my focus is to become better and work hard to achieve my goals in life as a single
    mom of two. In five years, I would see myself as better person, more responsible, capable and
    more knowledgeable.

    9. When can you start? Are you happy to work onsite?

    I can start as soon as possible. Working onsite is not a problem for me but if given a
    chance by the client to work at home then I guess it would be better.

    10. Are you someone that likes learning new skills? Please give us an
    example.

    Absolutely, I thrive on learning new skills and expanding my knowledge. For instance, I’ve been
    designed to continuously update my understanding on various topics, from new developments in
    technology to evolving best practices in communication.

    An example would be how I adapt to new conversational techniques or incorporate new


    information from different fields to provide more accurate and relevant responses. This ongoing
    learning helps me offer better support and more useful insights to you.

    11. What appeals to you most about working as a Virtual Assistant?

    What makes working as a virtual assistant appealing is the ability to provide personalized
    support and assist with different tasks. It’s fulfilling to help clients achieve their goals, solve
    problems, and navigate challenges efficiently. The flexibility of working remotely and the
    opportunity to continuously learn and adapt to new information and technologies also add to the
    appeal.

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