Notices Information

Htek UC46 User Manual

Version 2.0.4.4.24
Feb. 2018

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 Notices Information

Notices Information

Copyright

Copyright © 2005 - 2018 Nanjing Hanlong Technology CO., LTD. All rights reserved.

Nanjing Hanlong Technology Co., LTD. owns all the righ ts to modify and copy this
document at any time. And all the illustrations and text in this document are copyright
protected. Therefore, no parts of this document may be used or reproduced, transmitted
by the third parties for any purposes without the express written permission of Nanjing
Hanlong Technology CO., LTD.

When this document is made available on www.htek.com , Nanjing Hanlong Technology

Co., LTD. gives its right to download and print copies of this content only for private use as
a user manual. No parts shall have the right to alter, modify or use as commercial means
without prior written permission from Nanjing Hanlong Technology Co., LTD.

Safety Instructions

 To use the expansion module, please follow the instructions in this user manual.
 Use the power adapter supplied with your expansion module. Other power adapters
may damage the expansion module.
 This expansion module is only for indoor use. And also avoid in high humidity, water
and some other liquids.
 Do not use the expansion module during thunderstorms.
 CE
 FCC

WEEE Warning

To avoid the potential effects on the environment and human health as a

result of the presence of hazardous substances in electrical and electronic
equipment, end users of electrical and electronic equipment should
understand the meaning of the crossed-out wheeled bin symbol. Do not
dispose of WEEE as unsorted municipal waste and have to collect such
WEEE separately.

Cleaning

To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might

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 Notices Information

damage the surface or internal electronics of the expansion module.

FCC Statement

1. This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may
cause undesired operation.
2. Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occu r in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

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 Table of Content

Table of Content
Notices Information ......................................................................................................... 1
Copyright.................................................................................................................. 2
Safety Instructions.................................................................................................... 2
WEEE Warning ........................................................................................................ 2
Cleaning................................................................................................................... 2
FCC Statement......................................................................................................... 3
Table of Content .............................................................................................................. 4
Getting Started ................................................................................................................ 6
Packing List.............................................................................................................. 6
Expansion Module Installation .................................................................................. 8
1. Connect the expansion module and IP Phone ............................................... 8
2. Attach the Foot stand..................................................................................... 9
3. Connect the IP Phone and Power .................................................................. 9
Getting Familiar with Expansion Module ........................................................................ 10
Hardware Components Preview ............................................................................. 10
Icon Preview........................................................................................................... 11
Features Configuration .................................................................................................. 13
Screen Saver ......................................................................................................... 13
Line ........................................................................................................................ 13
Speed Dial.............................................................................................................. 14
BLF ........................................................................................................................ 15
BLF List.................................................................................................................. 16
Voice Message ....................................................................................................... 17
Direct Pickup .......................................................................................................... 18
Group Pickup ......................................................................................................... 18
Call Park ................................................................................................................ 19
Intercom ................................................................................................................. 20
DTMF ..................................................................................................................... 21
Prefix...................................................................................................................... 22
Local Group............................................................................................................ 23
XML Group ............................................................................................................. 24
LDAP ..................................................................................................................... 24
Broadsoft Group ..................................................................................................... 25
Conference............................................................................................................. 25
Forward.................................................................................................................. 26
Transfer.................................................................................................................. 27
Hold ....................................................................................................................... 27
Group Listening ...................................................................................................... 28
DND ....................................................................................................................... 29
Redial..................................................................................................................... 29
Call Return ............................................................................................................. 30

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 Table of Content

SMS ....................................................................................................................... 30
Record ................................................................................................................... 31
URL Record ........................................................................................................... 32
Paging.................................................................................................................... 32
Public Hold ............................................................................................................. 33
Private Hold............................................................................................................ 33
Hot Desking............................................................................................................ 34
ACD ....................................................................................................................... 35
Zero Touch ............................................................................................................. 35
URL........................................................................................................................ 36
MultiCast Paging .................................................................................................... 36
Upgrade ........................................................................................................................ 37
IP Phone upgrades the expansion module FW ....................................................... 37
Expansion module gets the fw46.rom from IP Phone .............................................. 38

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 Getting Started

Getting Started

Packing List

The package contains the following parts, please check if all the items are not missed:
1. The Expansion module device

2. The Stand

3. Connecting Sheet

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 Getting Started

4. Power adapter

5. Ethernet cable/Connecting Cord

6. Quick installation reference

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 Getting Started

7. Quick installation reference

Expansion Module Installation

1. Connect the expansion module and IP Phone

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 Getting Started

2. Attach the Foot stand

3. Connect the IP Phone and Power

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 Getting Familiar with Expansion Module

Note：
1. In order to use the UC46, you must first change a setting in the phone attached to the
UC46 to accept Expansion Modules on the PC Port. This setting can be found in the
phone menu under "Settings / Advanced Settings / Network / PC Port" or in the web
GUI under "Network / PC Port".
2. Our expansion modules must be connected to the IP Phone’s PC port and can’t be
connected to the any switches in a LAN.
3. Our IP phone UC860 can support six expansion modules at most.

Getting Familiar with Expansion Module

Hardware Components Preview

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 Getting Familiar with Expansion Module

Icon Preview

Icon Description

Line(Registered succeed)

Line (Unregistered)

Line(Ringing)

Speed Dial

BLF

BLF(Ringing)

BLF(Talking)

Voice messages

Pick up

Call Park

Intercom/Paging

DTMF

Prefix

XML Group

Local Group

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Getting Familiar with Expansion Module

XML Browser

LDAP

Broadsoft Group

Conference

Forward

Transfer

Hold

Line on Hold

DND

Redial

Call Return

SMS

Record

Recording

Group Listening

Shared Line

Other Functions

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 Features Configuration

Features Configuration

Screen Saver

It supports a screen saver.

To configure screen saver via Web Interface:

1. Click Setting →Perference.

2. Filled the time for Expansion screensaver time

3. Click the to save the configuration.

Line

It works same as Line keys.

Line support three Mode (Default, lock and float)

Default mode: If the phone has a incoming call, it means that the phone will not jump to
the first page when the first page set the line type and current page is four page.

Lock mode: it means that the other page’s same position has the same line when the first

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 Features Configuration

page set the line type.

Float mode: If the phone has a incoming call, it means that the phone will jump to the first
page when the first page set the line type and current page is four page.

To configure Line Feature via Web Interface

4. Click Function keys →EXP Key.

5. Select the wanted Key and set as Line.

6. Select the Account.

7. Click the to save the configuration.

Speed Dial

With this feature, you can dial one directory by press the definite key.

To configure Speed Dial feature via Web Interface

1. Click Function keys →EXP Key.

2. Select the wanted Key and set as Speed Dial.

3. Enter the desired phone number in the Value field.

4. Filled the Label displayed on LCD

5. Select the Account.

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 Features Configuration

6. Click the to save the configuration.

BLF

You can use the BLF (Busy Lamp Field) feature to monitor a specific one whether his
phone is busy or free.

1. When the monitored line is idle, the light is steady green.

2. When the monitored line is ringing, the light is blinking red, press the BLF key to pick
the phone up directly.

3. When the monitored line is calling or in a conversation, the light is steady red.

To configure a BLF key by web

1. Click Function keys → EXP Key.

2. Select the desired Key and select BLF in the Type.

3. Enter the monitored phone number in the Value field.

4. Filled the Label displayed on LCD.

5. Select the Account.

6. Filled the Pickup code.

7. Click the to save the configuration.

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 Features Configuration

Note：

This feature is not available on all servers. For more information, contact your
system administrator.
After setting the BLF key, do not need to restart the phone.

BLF List

To configure BLF List via web interface:

1. Login and click Account

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 Features Configuration

2. Click Advanced and then fill the Eventlist BLF URL.

3. To configure BLF List Keys

3.1 Click Function keys → EXP Key.

3.2 Select the BLF List in the Type Field.

3.3. Select Account

3.4 Click to the configuration.

Voice Message

To configure Voice Mail feature via Web Interface

1. Click Function keys → EXP Key.

2. Select the wanted Key.

3. Enter the desired voicemail feature codes in the Value field.

4. Filled the Label displayed on LCD.

5. Select the Account.

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 Features Configuration

6. Click the to save the configuration.

Direct Pickup

With this feature, you can pick up the set line when it ringing.

To configure Direct Pickup feature via Web Interface

1. Click Function keys → EXP Key..

2. Select the wanted Key and set as Direct Pickup.

3. Enter the pickup code and followed the desired phone number in the Value field.

4. Filled the Label displayed on LCD.

5. Select the Account.

6. Click the to save the configuration.

Group Pickup

With this feature, you can pick up the specified group that you want incoming calls.

To configure the Group Pick up via Web interface

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 Features Configuration

1. Click Function keys → EXP Key.

2. Select the desired Key and select Group Pickup in the Type.

3. Enter the pickup code and followed the desired Group number in the Value field.

4. Filled the Label displayed on LCD..

5. Click the to save the configuration.

Call Park

With this feature, you can put a call on hold and continue the conversation from another
phone.

To configure the Call Park via Web interface

1. Click Function key → EXP Key.

2. Select the desired Key and select Call Park in the Type.

3. Enter the park feature codes in the value field.

4. Filled the Label displayed on LCD.

5. Select the Account.

6. Click the to save the configuration.

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 Features Configuration

Note:
Your VoIP PBX must support this feature and enable this feature.

Intercom

When use the intercom feature, you can quickly get access connect to the configured
EXPension.

To configure Intercom feature via Web Interface

1. Click Function keys → EXP Key.

2. Select the wanted Key and select Intercom as the Type.

3. Enter the intercom codes followed by desired number in the Value field.

4. Filled the Label displayed on LCD.

5. Select the Account.

6. Click the to save the configuration.

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 Features Configuration

If you want to achieve the intercom feature, you must enable the “Allow Auto Answer By
Call-Info”

1. Click the account

2. Select the desired account from the pull-down list of Account in the Account field.

3. Click the advanced

4. Enable the “Allow Auto Answer By Call-Info”

5. Click the button to save the configuration.

Note：

This feature is not available on all servers. For more information, contact your
system administrator.

DTMF

When the key is configured as DTMF key, You are allowed to send out the desired DTMF
number during the conversation.

To use this feature, you should sure that the DTMF Tone is on.

To configure the DTMF via Web interface

1. Click SettingPreference

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 Features Configuration

2. Select On for Keypad DTMF Tone.

3. Click to the configuration.

To configure the DTMF via Web interface

1. Click Function keys → EXP Key.

2. Select the desired Key and select DTMF in the Type.

3. Fill the value with the Desired DTMF number

4. Enter the Label displayed on LCD.

5. Click the to save the configuration.

Prefix

If the key is configured as Prefix key, you can set the number prefix (e.g. Before the
number plus 9), then you don't input 9, press the key and 9 will display on the LCD
interface.

To configure the Prefix via Web interface

1. Click Function key → EXP Key.

2. Select the desired Key and select Prefix in the Type.

3. Fill the value with number that you want to set as prefix

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 Features Configuration

4. Enter Label displayed on LCD.

5. Click the to save the configuration.

Then when you press this key, the set value is input directly.

Local Group

When use the Local Group feature, press the key and enter the local Contacts interface
quickly.

To configure the Local Group via Web interface

1. Click Function key → EXP Key.

2. Select the desired Key and select Local group in the Type.

3. Filled the Label displayed on LCD.

4. Click the to save the configuration.

Then you can press the local group key to access the pre-defined contact group in the
local directory quickly.

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 Features Configuration

XML Group

When use the XML Group feature,press the key and enter the Remote Contacts interface
quickly.

To configure the Local Group via Web interface

1. Click Function key → EXP Key.

2. Select the desired Key and select XML group in the Type.

3. Filled the Label displayed on LCD.

4. Click the to save the configuration.

LDAP

When use the LDAP feature, you can get the LDAP Phonebook directly.

To configure the LDAP via Web interface

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 Features Configuration

1. Click Function key → EXP Key.

2. Select the desired Key and select LDAP in the Type.

3. Filled the Label displayed on LCD.

4. Click the to save the configuration.

Broadsoft Group

When use the BroadSoft Group feature,press the key and enter the Remote Contacts
interface quickly.

To configure the Broadsoft group via Web interface

1. Click Function key → EXP Key.

2. Select the desired Key and select Broadsoft group in the Type.

3. Filled the Label displayed on LCD.

4. Click the to save the configuration.

Conference

The HanLong IP Phone supports up to 5-way conference. You are allowed to configure
the programmable key to be used as a conference key.

To configure Conference via Web Interface

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 Features Configuration

1. Click Function keys →EXP Key.

2. Select the desired Key and select Conference in the Type.

3. Enter the Label displayed on LCD.

4. Click the to save the configuration.

Forward

If the key is configured as Forward key, press this key under the idle status, the IP phone
will turn to the Always Forward interface and you can set the Forward to number, then
when there is any call to the EXPension number will be forwarded to the set number
automatically.

To configure Forward via Web Interface

1. Click Function keys →EXP Key.

2. Select the desired Key and select Forward in the Type.

3. Enter the Value with the number you want to forward

4. Enter the Label displayed on LCD.

5. Click the to save the configuration.

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 Features Configuration

Transfer

You are able to configure the key as a transfer key to perform the Blind/Attended Transfer.

To configure Transfer via Web Interface

1. Click Function keys →EXP Key.

2. Select the desired Key and select Transfer in the Type.

3. Enter the Value with the number that wanted transfer to

4. Enter the Label displayed on LCD.

5. Click the to save the configuration.

Hold

The key can be configured as a hold key. You can use this key to hold and resume a call
during the conversation.

To configure Hold via Web Interface

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 Features Configuration

1. Click Function keys →EXP Key.

2. Select the desired Key and select Hold in the Type.

3. Enter the Label displayed on LCD.

4. Click the to save the configuration.

Group Listening

To configure Group listening via Web Interface

1. Click Function keys →EXP Key.

2. Select the desired Key and select Group listening in the Type.

3. Enter the Label displayed on LCD.

4. Click the to save the configuration.

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 Features Configuration

DND

If the key is configured as DND key, you are allowed to active the DND function
immediately when you press it and the phone is to reject all incoming calls automatically.
Press it again to deactivate DND mode.

To configure DND via Web Interface

1. Click Function keys →EXP Key.

2. Select the desired Key and select DND in the Type.

3. Enter the Label displayed on LCD.

4. Click the to save the configuration.

Redial

If the key is configured as Redial key, you can redial the last placed call from the IP
Phone.

To configure Redial via Web Interface

1. Click Function keys →EXP Key.

2. Select the desired Key and select redial in the Type.

3. Enter the Label displayed on LCD.

4. Click the to save the configuration.

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 Features Configuration

Call Return

When the key is configured as Call Return key you are allowed to dial out the last phone
call you received.

To configure Call Return via Web Interface

1. Click Function keys →EXP Key.

2. Select the desired Key and select Call Return in the Type.

3. Enter the Label displayed on LCD.

4. Click the to save the configuration.

SMS

To configure SMS via Web Interface

1. Click Function keys →EXP Key.

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 Features Configuration

2. Select the desired Key and select SMS in the Type.

3. Enter the Label.

4. Click the to save the configuration.

Record

With record feature, you can record calls by pressing a record key on the phone.

To configure the record via Web Interface

1. Click Function keys → EXP Key.

2. Select the desired Key and select Record in the Type.

3. Enter the Label dispalyed on LCD.

4. Click the to save the configuration.

Note:
Please contact the system administrator whether support this feature or not.

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 Features Configuration

URL Record

The phone sends HTTP URL request to trigger a recording. Contact your system
administrator for the predefined URL.

To configure the record via Web Interface

1. Click Function keys → EXP Key.

2. Select the desired Line or Line Key and select URL Record in the Type.

3. Enter the Label dispalyed on LCD

4. Click the to save the configuration

Paging

With this feature, you can call a phone or a group directly.

To configure the Paging via Web interface

1. Click Function keys → EXP Key.

2. Select the desired Key and select Paging in the Type.

3. Enter the Paging codes followed by phone number or group number

4. Enter the Label dispalyed on LCD.

5. Click the to save the configuration.

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 Features Configuration

Public Hold

The key can be configured as a public hold key. During a conversation, all
membersbelonging to that particular SLA group can use this key to hold or resume a call.

To configure public hold via Web Interface

1. Click Function keys →EXP Key.

2. Select the desired Key and select public hold in the Type.

3. Enter the Label dispalyed on LCD.

4. Click the to save the configuration.

Private Hold

The key can be configured as a private hold key. During a conversation, all members
belonging to that particular SLA group can use this key to hold the call, but only the
initiator can resume the call.
To configure private hold via Web Interface

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 Features Configuration

1. Click Function keys →EXP Key.

2. Select the desired Key and select public hold in the Type.

3. Enter the Label dispalyed on LCD.

4. Click the to save the configuration.

Hot Desking

To configure the hot desking via web interface:

1. Click Function keys →EXP Key.

2. Select the desired Key and select hot desking in the Type.

3. Enter the Label dispalyed on LCD.

4. Select the Account.

5. Click the to save the configuration.

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 Features Configuration

ACD

To configure the ACD via web interface:

1. Click Function keys →EXP Key.

2. Select the desired Key and select ACD in the Type.

3. Enter the Label dispalyed on LCD.

4. Select the Account.

5. Click the to save the configuration.

Zero Touch

To configure the Zero Touch via web interface:

1. Click Function keys →EXP Key.

2. Select the desired Key and select Zero Touch in the Type.

3. Enter the Label dispalyed on LCD.

4. Select the Account.

5. Click the to save the configuration.

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 Features Configuration

URL

To configure the URL via web interface:

1. Click Function keys →EXP Key.

2. Select the desired Key and select URL in the Type.

3. Enter the Label dispalyed on LCD.

4. Click the to save the configuration.

MultiCast Paging

To configure the MultiCast Paging via web interface:

1. Click Function keys →EXP Key.

2. Select the desired Key and select MultiCast Paging in the Type.

3. Enter the Label dispalyed on LCD.

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 Upgrade

4. Click the to save the configuration.

Upgrade
Hanlong UC46 Expansion Module upgrades in an indirect mode, first, the IP Phone th at
connects with expansion module upgrades the expansion module FW, then the expansion
module upgrades via getting fw46.rom file from the phone. For detailed schedule, please
see below instruction.

IP Phone upgrades the expansion module FW

Before upgrade the expansion module, please make sure your IP Phone could upgrade

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 Upgrade

the expansion module FW (we suggest your IP Phone’s FW version running later 1.0.3.98
FW). The instructions for upgrade the expansion module FW on your phone are as
follows:

(1) First enable “Upgrade EXP Firmware” option from Management->Auto provision->
Upgrade EXP Firmware

 If set this option to Yes, the IP Phone will get fw46.rom file after rebooting IP
Phone
 If set this option to NO, the IP Phone will not get fw46.rom file.

(2) Put the fw46.rom into the upgrade server path. You can upgrade by
TFTP/HTTP/HTTPS/FTP.

(3) Set the server path at Webpage-Management-Auto Provision-Firmware Server Path.

(4) After you upgrade by TFTP/HTTP/HTTPS/FTP, please log on

Webpage-Home-Expansion Module Version to check whether the expansion module FW
has been upgraded successfully. See below picture

Expansion module gets the fw46.rom from IP Phone

(1) Before connect the expansion module, please log on Webpage -Network-Basic-PC
Port, choose to Connect to Expansion Module, and then click SaveSet. See below
picture. Or Menu->Setting->Advanced Setting ->Network->PC port ->Connect to
module on Phone LCD.

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 Upgrade

(2) Connect Phone's PC port and UC46's Uplink port with Ethernet cable

(3) Power up UC46 expansion module, then UC46 would automatically get the expansion
module FW from the phone, and automatically restart to finish the upgrade.

(4) After upgrade, please check whether the FW show on the phone status is same as the
FW show on the Webpage, If it is same, it means that the FW has been upgraded
successfully. Below picture for reference.

(5) If expansion module FW did not upgrade successfully, please restart the expansion
module to upgrade the FW again.

Notes:
1. Only Color models, UC924/926 could connect to UC46 expansion module.
2. Please connect one expansion module with one phone for upgrade.
3. Please do not power off the phone during the upgrade. Otherwise it may cause
damage to the phone and expansion module.

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