Smart Video Doorbell

Instruction Manual
Welcome to the Smart Home Family!
Thank you for choosing “Smart Vide Doorbell”. It is a product that integrates motion
detection and video recording into a doorbell. The doorbell will provide you a
safe, easy and cost-effective solution to protect your home & loved ones 24/7/365.
Please take the time to unpack and familiarize yourself with the included parts and
this instruction manual to learn the easy steps required to setup your “Smart Video
Doorbell”.

Disclaimer
This instruction manual has been reviewed thoroughly and has been designed
to ensure that your product setup will be quick and easy with our easy to follow
guide. All statements, technical information and recommendations in this manual
are believed to be reliable, but the accuracy and completeness thereof are not
guaranteed or warranted.

The specifications and information regarding the products in this document are
subject to change without further notice.

Photocopy, copy, reproduction, translation to any language, modification, storage

in a retrieval system or retransmission, in any form or by any means, electronic,
mechanical or otherwise, is strictly prohibited without written permission.

In no event we are liable for any indirect, special, incidental or consequential

damages, including, without limitation, monetary loss or loss or damage to data
arising out of the use or inability to use this document, even if the product has been
advised of the possibility of such damages.
Contents
Things to Note before Getting Started������������������������������� 1
Wi-Fi Internet Connection�������������������������������������������������������� 1
Wi-Fi Network and Password����������������������������������������������������� 1
Operating Requirements �������������������������������������������������������� 1
In the Box��������������������������������������������������������� 2~3
Getting to Know Your Smart Video Doorbell���������������������� 4~5
Overview������������������������������������������������������������������������� 4
LED Indicators�������������������������������������������������������������������� 5
Getting Started���������������������������������������������������� 6~9
Operating Requirement���������������������������������������������������������� 6
Downloading the App������������������������������������������������������������ 6
Signing Up/In�������������������������������������������������������������������� 7
Adding Device�����������������������������������������������������������������7-9
App Operation��������������������������������������������������10~23
Live Video������������������������������������������������������������������ 10~11
Answering Your Door�����������������������������������������������������������11
History��������������������������������������������������������������������������12
Album���������������������������������������������������������������������������13
Settings�������������������������������������������������������������������� 14~19
Account Management����������������������������������������������������� 20~23
Specifications������������������������������������������������������� 24
FAQs������������������������������������������������������������25~28
Things to Note before Getting Started
Wi-Fi Internet Connection
- One critical factor affecting the performance of your doorbell is the relative
positions of your home Wi-Fi router and doorbell. Place your doorbell in an open
area (DO NOT place it directly on the floor); the closer the doorbell is to the
router, the stronger the Wi-Fi signal will be, resulting in optimum performance and
satisfaction.

- A slow network speed will also affect the performance of your doorbell. It is
recommended that you have an upload speed of at least 2Mbps or faster.

To test your networks upload speed we recommend www.speedtest.net or the

speedtest App by Ookla. It is FREE and very informative about your network’s TRUE
performance.

Wi-Fi Network and Password

- Have your Wi-Fi network name and password handy. The Wi-Fi network name is
normally referred to as the SSID. The password or security ID is normally the next
line or two down from the Wi-Fi/SSID network name.

These can be easily found on your Wi-Fi router if you did not change them when
you first installed your Wi-Fi router, for example:

- Wi-Fi/SSID Network Name: XXXX

- Wi-Fi/SSID Network Password/Security Key: XXXXX

Operating Requirements
- iOS 9.0 or above with iPhone 5 or newer;

- Android 5.0 or newer;

- Connect to the existing doorbell with a voltage of 8~24VAC

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In the Box

Smart Video Doorbell x 1 Mounting Bracket x 1 Water-resistant Case x 1

Power Regulator x 1

Wire Harness x 1
* Used to connect the power regvulator to your internal chime

Extra Wires x 2
* To attach the power wires to your doorbell if necessary

Wire Connector x 4
* 2 for connecting the Wire Harness to your existing wires
* 2 for connecting the doorbell to your existing wires

Extra Wire Connector x 4

* Used as optional connectors if the above ones are too big for you

Mounting Screw x 4
* Used to mount doorbell with Phillips screwdriver (not included
in the package)

Anchor x 4
* For installing on concrete/stucco/brick

Security Screw x 4 (2 for Extra Use)

* Used to secure the mounting bracket

Extra Terminal Screw x 2

* For securing the wires on the back of doorbell

Screwdriver x 1
* The screwdriver used for the security screws
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For doorbell installation, please view the video:

How to Use the Wire Connectors

90 degrees

How to Use the Optional Wire Connectors

3
Getting to Know Your Smart Video Doorbell
Overview
Front View

IR LEDs
Camera

Microphone

PIR Sensor

Ringer/Bell Button

Rear View

Configuration
Tamper Switch Button

Wiring Terminals

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LED Indicator
The LED indicator of the Ringer give you an idea of the device’s current status. Here
is a list of light indicators and the corresponding status it refers to.

Light indicator Status

Solid red light lasts for 30 seconds and then off Powering on
Green light flashes fast (once every 0.2s) Wi-Fi signal searching
Green and red light flash alternatively Wi-Fi configuration mode
OFF Wi-Fi connected
Green light flashes slowly (once every second) Doorbell ringing
Solid green light Live streaming
Red lights flashes fast (with warning beeps) Tampering alarm
Red light flashes once Motion detected
Red light flashes slowly (once every 3s) Low battery

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Getting Started
Operating Requirement
This video doorbell is only available to connect to a low voltage 8~24VAC
transformer or an existing traditional doorbell with a voltage of 8~24VAC. In
general, your traditional doorbell consists a ringer to be installed outdoor, and an
indoor chime with a transformer. When the ringer is pressed by visitor, a ringtone of
“ding dong” will remind the family there is a visitor.
If you're not sure whether the smart video doorbell will work well with your existing
indoor chime, please consult your local agency or installer.
To ensure a good performance of the smart video doorbell, please check the things
below:
(1) Please do not install the smart video doorbell on the mental.
(2) Mount your smart video doorbell at a proper height. It is highly recommended
to mount it at the height of 1.2~1.3m from the ground.
(3) One critical factor affecting the performance of this video doorbell is the Wi-
Fi quality it connecting with, It is recommended to close your door and do a Wi-Fi
speed test via speedtest app (for example) in the location where you want it to be
installed on to make sure that you have an upload speed of at least 2Mbps.
(4) The app of this video doorbell is available to run at iOS 9.0 or above with iPhone
5 or newer, Android 5.0 or newer.

Downloading the App

Smart Doorbell

Special Tips
Tap “Allow” to allow receiving notifications from App. Forbidden to receive notifications may
result in an application running failure, please allow it to send notifications to your phone in
case of alarm. 6
Signing Up/In
If you have not registered an account with us, please press “Sign up” just below the
“Sign in” icon on the App, and follow the instructions to create your account first.
* If you do not receive an account verification code in your email inbox during the
registration process, please remember to check your spam/junk folder and make
sure the notice has not been blocked by your service provider.
Once you have an account with us, please select the “Sign in” icon and enter your
email address and password to log in. Once you have an account with us, please
select the “Sign In” icon and enter your email address and password to log in.

Adding Device
To set up your doorbell, power it on first. Press the [+] button on the Device List
page, and you will be taken to setup page. Tap play button to view how to install
your Smart Video Doorbell ,then follow the configuration steps to set up your
doorbell with your home WiFi.

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1. Putting the Doorbell into Wi-Fi Configuration Mode
Press and hold the Configuration Button on the back until the doorbell beeps once
(about 3 seconds), and then the indicator would flash red and green alternately,
indicating that the doorbell has been switched into the Wi-Fi configuration mode.

2. Connecting the Doorbell to Your Smartphone

NOTE: Android users may need to disable cellular (mobile) data before proceeding to this
step. This setting is normally found in your smartphone’s settings under Data Usage, or
Mobile Networks.
If you’re unable to find the setting location, we suggest searching on Google with the
following syntax: Disable (Phone Model) cellular data.

Go to your smartphone’s Wi-Fi settings, and select “Smart Video Doorbell” to

connect to the doorbell. Now, your smartphone is the control center of your
doorbell.

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3. Entering Wi-Fi Details for the Doorbell
Pick your home Wi-Fi network from the drop down box listed on the app, and
enter the Wi-Fi network’s password. The doorbell will connect to the selected Wi-Fi
network. This binding process should take about three minutes.

The doorbell indicator light will be off when a successful connection has been
established.
Now, your doorbell is ready for a spin!

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App Operation
Live Video
Please tap on the “Smart Video Doorbell” icon from the main page and enter the
live video page.

1. Signal Strength
Indicate the signal strength between the Wi-Fi network and the connected devices.
Note: Another critical factor affecting video quality is the upload speed of your
selected home Wi-Fi network.

2. Video Quality
Tap on the video quality icon at the top right of the Live Page, there are 3 different
levels of video quality you can choose: 1080p, 720p, 360p; please choose video
quality according to your need and network speed.
If 1080p video quality is selected, the upload rate of the network that the device
is connected to should be no less than 200KB/S, and the download rate of the
network that the mobile phone is connected to should be no less than 200KB/S.
If 720p is selected, the data requirements mentioned above would be: upload rate
no less than 120KB/S, and the download rate is no less than 120KB/S.
If 360p is selected, the data requirements would be: upload rate no less than 30KB/S,
and the download rate is no less than 30KB/S.

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3. Snapshot (left) / Record (right)
Real-time screenshots and video clips can be recorded directly onto your phone.
Tap on “Album” to view them.

4. Listen (left) / Speak (right)

Press the microphone button to speak and press it again when you finish. Anyone
in the vicinity of your doorbell will hear you.
Tap on the Listen In button to listen in on the surrounding area of your doorbell.

5. Latest Alerts
The latest three alerts will appear in this area. And the corresponding 15-second
videos can be played directly ONLY if you activate a DreamCatcher cloud plan.

Answering Your Door

When someone is on your front porch and ring the doorbell, it will show on your
App:

After loading successfully, it will show the image of the outdoor situation. Press
“Accept” button to speak to the ringer directly or just tap on “Decline” to finish the
conversation.

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History

If you have activated our DreamCatcher cloud service, motion-triggered alerts,

accepted or missed ring logs can be reviewed from this History page directly and
the corresponding 15-second videos can be played.
Tap on [ ] to pick a specific day and search for an alert.
Tap on the edit icon [ ] and then press the shown [ ] to delete the selected
15-second videoes.
Tap on the edit icon [ ], and then press the shown [ ] to share the selected
15-second videoes.

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Album
You can find all your manually saved video clips and snapshots on this page. Any
video or snapshot found here is stored on your phone's album or picture folder and
can be edited and shared as you wish.

Deleting Video(s) or Snapshot(s)

Tap on edit icon [ ] and then press the shown [ ] to delete video clip(s) or
snapshot(s).

Sharing Video(s) or Snapshot(s)

Tap on edit icon [ ], and then press the shown [ ] to share the video clips or
snapshots of interest.

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Settings
General

Device Name
This setting enables you to rename your doorbell, and the new name will be shown
on the Device List on Main Page.

Tampering Alarm
This setting enables you to switch on/off the tampering function on your doorbell.

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Notifications

This setting enables you to:

1. Change the alert tone of the visit alert.
Note: The notification for motion alerts will be sent to you without any ring tone.
2. If you want to receive an email notification whenever the motion is detected, you
can turn on the “Email” function and input the receiving email addresses.

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Motion Detection

On/Off
When the motion sensor is turned on, you will receive a push notification whenever
motion is detected.

Timing
This is useful if you installed the doorbell in a busy area in your home where foot
traffic is frequent. Define a time frame during which you wish to receive motion
alerts.

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Network Configuration

Change Wi-Fi (Switching between Networks)

This setting enables you to connect your doorbell with another nearby Wi-Fi
network, without repeating the configuration process.

Reconfiguration
This setting enables you to reconfigure your doorbell when a network issue has
arisen. All settings and records will NOT be cleared.

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Time Setting

Synchronize Time
This setting enables you to choose the time zone for your doorbell, to make sure
the time stamp on the recorded video is correct.
When motion is detected, you will receive a push notification: (for example) Activity
detected by [Smart Video Doorbell name] at 08:20:00 GMT+2 Or Activity detected
by [Smart Video Doorbell name] at 07:20:00 GMT+1 DST during Daylight Saving
Time.

Date Format
This setting enables you to change the format of the date shown on your app.

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More

Firmware Update
This setting enables you to update your doorbell to the latest firmware if necessary.
WHEN AN UPDATE IS TAKING PLACE, FORCED TERMINATION WILL CAUSE
SERIOUS DAMAGE TO YOUR Smart Video Doorbell. It is highly recommended that
you keep your doorbell plugged in at all times, and DO NOT SWITCH THE DEVICE
OFF BEFORE AN UPDATE IS COMPLETED.

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Account Management
Editing Account
Tap on [ ] on the main page to enter the account management.

Tap on the picture, and you can add or replace your account image by taking a
picture or choosing a picture from your phone’s album.
If you want to change your account name, just tap on the [ ] button and enter a
new name.
Changing your password can also be done on this page.

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My Devices
Check system status after set up and navigate to the corresponding control page
by taping the device name on this page.

Blue dot indicates that the device is ONLINE.

Grey dot indicates that the device is OFFLINE.
This icon on the left of your device indicates that the device was shared to you
by family or friends.

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My Shares
Sharing device(s) with family or friends

By choosing “My shares” on the menu and pressing the [+] Add Button, you can
share access to your device(s) with other registered accounts.
Enter the email address and nickname of the account you want to share with, and
then select the device(s) after setting access limit.

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There are two types of sharing way with some key differences: the Administrator
and the User who has been invited to the devices.

Admin (Full Access)

With Admin (Full Access), the shared user in this group will be able to do almost
everything as the Owner can to the devices you’re shared, with few exceptions, like
re-sharing to others.

Important:
Because people in Admin group with access to a device can do so much, you
should only invite people you really trust.

User (Read Only)

With User (Read Only), the shared user in this group will only be able to edit the
name of the device(s) and receive alerts; re-sharing the device(s) to other users or
changing the settings is not permitted.
(1) By week days
Select the day(s) and each day's routine you want the device(s) to be accessible by
the account you share with.
(2) By dates
The family and/or friend(s) you share with would have access to your device(s)
during the entire chosen time period.
Stop Sharing
If you would like to limit access to the device you have shared, tap stop sharing,
then tap “√” on the top right to save.

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Specifications
Model No WDB-70
Camera Full HD 1080p
Angle of view horizontal 170°, vertical 90°
Video compression H.264
Night vision Automatic IR-cut filter
Wi-Fi 802.11b/g/n/ac with WEP/WPA/WPA2 encryption
2.4GHz + 5GHz
Power supply AC 8-24V
Operating conditions temperature -20~+50°C ( -4~+122°F)
humidity < 95% RH (non-condensing)
Dimensions (LxWxH) 131.7 x 62.2 x 36.2mm
Water-resistant case 193.2 x 66.4 x 31mm
dimensions (LxWxH)

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FAQs
* Wi-Fi and Network:
1. I have a poor Wi-Fi signal, what can I do?
Please check the Wi-Fi connection strength from live video page or test your
network’s speed from www.speedtest.net or from the speedtest app.
If it shows the connection is weak, you should re-attempt the setup procedure, and
try moving your router closer to your doorbell, or exploring possible sources of Wi-
Fi interference such as large appliances, or other wireless products that may affect
the signal.
You may also need to extend the range of your Wi-Fi network with a Wi-Fi repeater.

2. How do I locate my Wi-Fi password?

The Wi-Fi network’s name is normally referred to as the SSID. The password or
security ID is normally the next line or two down from the Wi-Fi/SSID network
name.
These can be easily found on your router if you did not change the default name
and password that was shipped with from the factory. For example:
- Wi-Fi/SSID Network Name: XXXX
- Wi-Fi/SSID Network Password/Security Key: XXXX

3. Why did my smart video doorbell go offline and how do I fix it?
There may be a time when your smart video doorbell loses its network connection.
If you open the app and notice the status bar is gray, this is one of those times.
There are a few possible causes of this occurrence:
- A power surge causes a problem with your Internet router.
- The device temporarily loses power.
- A wire in your router setup temporarily comes loose.
- You changed your Wi-Fi network password.
- Your device is suffering from low power due to a discharged battery.
In most cases, the device will automatically be reconnected to the network when
the circumstances causing the disconnection clear up. Please check the following
troubleshooting routines to find the possible reasons if it fails to reconnect
automatically.
> Check that all of your wires are properly plugged in and that all the lights on the
front surface of the router are green.
> Check to see whether another Wi-Fi device is having a problem connecting to
the network.
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> Unplug your router for 30 seconds and then plug it back in. See if your doorbell
automatically reconnects.
> Press the configuration button on the back of your device to put the device
in Setup mode. Wait 10 seconds, then press it again and see if the device
automatically reconnects.
> Check to make sure your device’s battery to make sure it’s properly charged.

* Motion alerts:
4. Why am I receiving false alerts?
An infrared sensor is used for motion detection meaning it could be triggered from
a moving object which produces heat.
Cars as well as other objects that may give off large heat signatures will trigger
unwanted motion alerts as they pass by. As the doorbell is featured with a wide-
angle lens, some undesired objects in the motion zone may trigger the alerts.
Proper location, height and angle of the device are important.
It is suggested the height for installation is 1.2-1.3m (4.0-4.3ft) from the ground.
Please make sure it does not cover the areas that may trigger unwanted motion
alerts (e.g. a public sidewalk or street). If there is an adjacent wall by your front
door, try to mount the device on the wall not facing the street.

5. What to do if no motion alert is received?

Please make sure you’ve enabled the motion detection function on your App by
setting the motion sensor slider to the blue “on” position.

6. Why am I not receiving any motion alerts?

This is most likely caused by a poor Wi-Fi connection. An upload speed of 2 mbps
or higher is recommended for optimal streaming performance. If your bandwidth
doesn’t meet this requirement, you may need to relocate your router, or purchase a
Wi-Fi signal extender to strengthen the connection.

7. How do I set up a schedule to turn on motion alerts?

Go to the “Settings” page, and select “Motion Detection”. Move the “Motion
Detection” and “Timing” slider to the blue “on” position, and then set the time
period that you would like to receive motion alerts.
If you do not want to receive motion alerts, turn the “motion sensor” slider to gray
“off” position.

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* Notifications
8. My device is not sending me notifications, how can I fix this?
Notifications will be sent to your mobile phone once the bell is rung or any motion
is detected by the doorbell (if this function is enabled).
Be sure your device is online and your phone is allowed to receive notifications
from Smart Doorbell (for iPhone only).
You may check from the front page to see the status of the device. When the status
bar turns into blue, it means the device is ONLINE and available. When the status
bar turns into gray, it means the device is OFFLINE.
If the ringer on the device flashes in green light fast (once every 0.5s), it means the
device is searching for signals and is OFFLINE.
And if you are an iPhone user, you may check the notifications setting on your
phone.

* Video
9. My video quality is poor, how can I fix this?
Bring your router near the doorbell, and press the Live View utton, or trigger a
motion event to watch video.
If you get good video quality near the router, you can increase the distance
between the device and the router.
If the video quality is poor even near the router, test your network from www.
speedtest.net or get the speedtest app.

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10. How can I access my doorbell’s live view?
The “live view” feature lets you access a live video feed from your Smart Doorbell
at any time. Tap the “live view” button to watch a live video from your app. The
green light will be on when you watch the live video. Press the microphone button
to speak and press it again when you finish. Anyone in the vicinity of your doorbell
will hear you. If you want to listen in on the surrounding area, all you need to do is
tapping on the Listen In button.

* Battery
11. Does the smart video doorbell operate on battery power?
It must be connected to AC power (voltage of 8~24VAC) as the battery is intended
to be a backup.

12. If the smart video doorbell is hardwired to the existing doorbell, does the
battery still need to be charged?
No, if the doorbell is hardwired to power then it will be charged by AC power.

* Sharing
13. Can the doorbell be controlled by multiple devices? How can I share my device
with others?
If you plan to use multiple devices to control your doorbell, use the in-app “My
Shares” feature. You can access this feature by tapping on “My Shares” and pressing
the + button.
Note: Additional users will need to register for an account first.

Enter the email address and nickname, then select which device(s) you wish to
share.
There are two types of sharing with some key differences: the Administrator and the
User who have been shared to the devices.
With Admin (Full Access), the shared user in this group will be able to do almost
everything as the Owner can to the devices you’re shared, with few exceptions, like
re-sharing to others.
With User (Read Only), the shared user in this group will only be able to edit the
name of the device(s) and receive alerts; re-sharing the device(s) to other users or
changing the settings are is permitted.

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Technical Support:
Website: http://www.chuango.com
You may send emails to:
[email protected]

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