4.internet Service and Troubleshooting
4.internet Service and Troubleshooting
V2.0
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01 IPv6 Fundamentals and Configuration
CONTENTS
02 Troubleshooting of IPv6
04 Troubleshooting of WiFi
06 Troubleshooting of Mesh
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IPv6 Fundamentals
01 and Configuration
Introduce IPv6 basic knowledge and how to configure
IPv6 services through OLT and ONU web
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Chapter Content
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IPv6 Address Format
Form(1):240e:03b4:00a3:f770:0000:0000:0000:0106
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IPv6 Address Format
Form(2):240e:03b4:00a3:f770:0000:0000:0000:0106
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IPv6 Address Format
Form(3):240e:03b4:00a3:f770:0000:0000:0000:0106
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IPv6 Address Format
Prefix Interface ID
240e:03b4:00a3:f770:0000:0000:0000:0106
240e:3b4:a3:f770::106/64
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IPv6 Address Classification
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Unicast Address Classification
Used when the host initializes Used for private network The node sends IPv6 packets to
and does not obtain its own ipv6 communication within enterprises itself.
address or organizations Similar to the IPv4 IP 127.0.0.1
Link-local Unicast
Global Unicast Address
Address
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How to obtain the prefix?
0.2 DHCPv6
DHCPv6 servers automatically
provide IPv6 addresses or PD
prefixes.
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IPv6 Protocol-ICMPv6
IPv6 IPv4
ICMPv6 VS ICMP
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ICMPv6 Message
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ICMPv6 Message
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Neighbor Discovery Protocol
NS
Neighbor Solicitation
NA
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Duplicate Address Detection
NA:this IPv6 is at
NS:who has xxx(mac)
this IPv6?
Multicast corresponding
Multicast
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Duplicate Address Detection
NA:this IPv6 is at
xxx(mac)
The IPv6
address is used!
Multicast corresponding
Multicast
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Address Resolution
×
unicast
unicast
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Neighbor Discovery Protocol
RS
Router Solicitation
RA
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Neighbor Discovery Protocol
Multicast
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Neighbor Discovery Protocol
M/O flag
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Neighbor Discovery Protocol
RA Message- M/O Flag
M Flag 0 0 1
O Flag 0 1 meaningless
M/O flag
address DHCPv6 DHCPv6
Method autoconfiguration address address
(SLAAC) autoconfiguration autoconfiguration
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DHCPv6- address autoconfiguration
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DHCPv6- address autoconfiguration
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DHCPv6- address autoconfig
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DHCPv6- address autoconfig
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DHCPv6- address autoconfig
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DHCPv6-other
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Chapter Content
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IPv6 Config on ONU web(1)
1. IPv6 WAN Config
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IPv6 Config on ONU web(1)
2. IPv6 LAN Config
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IPv6 Config on ONU web(2)
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IPv6 Config on OLT pri config
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Chapter Content
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IPv6 Config Example
RA
M/O: 0/1
2000:1234::/64
DHCPv6
2024:1029:2030::1 ~
~2024:1029:2030::FFFF
2024:1029:2030::/64 IPv6 Staleless & DHCP enable prefix proxy & request DNSv6
2002:df7:4d80:33::13:8754
2002:df7:4d80:33::13:8756 LAN IPv6 DNS : WAN Connection; LAN prefix : WAN Delegated;
RA M/O: 0/1; DHCPv6 Server: enable.
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IPv6 Config Example
RA
M/O: 0/1
2000:1234::/64
DHCPv6
2024:1029:2030::1 ~
~2024:1029:2030::FFFF
2024:1029:2030::/64 IPv6 Staleless & DHCP enable prefix proxy & request DNSv6
2002:df7:4d80:33::13:8754
2002:df7:4d80:33::13:8756 LAN IPv6 DNS : WAN Connection; LAN prefix : WAN Delegated;
RA M/O: 0/1; DHCPv6 Server: enable.
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IPv6 Config Example-WAN process
①&② : RS&RA
③&④&⑥&⑦ : DHCPv6
⑤:Duplicate Address
Detection
⑧&⑨&⑩&⑪ : Address
Resolution
(Neighbor Discovery)
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IPv6 Config Example-WAN process
①&② : RS&RA
③&④&⑥&⑦ : DHCPv6
⑤:Duplicate Address
Detection
⑧&⑨&⑩&⑪ : Address
Resolution
(Neighbor Discovery)
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IPv6 Config Example-WAN process
①&② : RS&RA
③&④&⑥&⑦ : DHCPv6
⑤:Duplicate Address
Detection
⑧&⑨&⑩&⑪ : Address
Resolution
(Neighbor Discovery)
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IPv6 Config Example-WAN process
①&② : RS&RA
③&④&⑥&⑦ : DHCPv6
⑤:Duplicate Address
Detection
⑧&⑨&⑩&⑪ : Address
Resolution
(Neighbor Discovery)
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IPv6 Config Example
RA
M/O: 0/1
2000:1234::/64
2024:1029:2030::/64 IPv6 Staleless & DHCP enable prefix proxy & request DNSv6
2002:df7:4d80:33::13:8754
2002:df7:4d80:33::13:8756 LAN IPv6 DNS : WAN Connection; LAN prefix : WAN Delegated;
RA M/O: 0/1; DHCPv6 Server: enable.
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IPv6 Config Example-PC process
① : Duplicate Address
Detection
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02 Troubleshooting of IPv6
Introduce some IPv6 related issues and provide strategy
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Foreword
01 Tool
• Wireshark
• CPE Mirror function
• Guidance video
02 Troubleshooting Strategy
• Check whether the configuration is correct
• Mirroring the PON and capture exception process
• Compare the normal process and locate the abnormal link
03 Technical Support
If the fault persists, contact the vsol technical support
team for help. Please save the device info,config file and
capture file and provide it to technical support personnel
for quick solution.
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Case 1
Ensure that the configuration is correct, and check which link has
encountered the exception
1. Determine the server configuration, such as the RA M/O flag and the
network parameters that DHCPv6 can provide
2. Check whether the ONU WAN configuration is correct.
3. If there is no problem in steps 1 and 2, mirroring the PON, submiting
WAN again and capturing the packet.
1. Check whether the ONU obtains the IPV6 LAN DNS and LAN prefix
from the WAN and whether the correct ipv6 WAN is selected;
2. Check that the ONU DHCPv6 and RA configurations are
consistent with the default configurations we mentioned;
3. If all is normal, use wireshark captures the process after
the device is connected.
1. Use the Wireshark to capture the NS and NA interactions between the LAN and the device
2. Use the ONU mirroring function to capture the NS and NA interactions between the ONU WAN and the server
a) Check whether any device does not send NS packets or does not reply NA packets in a timely manner.
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WiFi Fundamentals
03 and Configuration
Introduce WIFI basic knowledgeand how to configure WIFI services
through OLT and ONU web
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WiFi Introduction
Range 5.725-5.875GHz,
bandwidth of 150MHz.
Higher Speed
More Interference
Faster Decay
Stronger
Penetration
Range 2.4-2.483Ghz,
bandwidth of 83MHz
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2.4GHz WiFi Channel
2417MHz 2427MHz 2437MHz 2447MHz 2457MHz 2467MHz 2477MHz
Overlapping channels: Adjacent channels have overlapping parts, such as channels 1 and 2.
And they will interfere with each other.
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5GHz WiFi Channel
1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
3 4 4 4 5 5 6 6
0 0 0 1 1 2 2 2 3 3 4 4 4 5 5 6 6
6 0 4 8 2 6 0 4
0 4 8 2 6 0 4 8 2 6 0 4 9 3 7 1 5
Radar Channel
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2.4G Channel Bonding
Channel
20MHz
Channel bonding
40MHz
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5G Channel Bonding
160MHz
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1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
3 4 4 4 5 5 6 6
20MHz 0 0 0 1 1 2 2 2 3 3 4 4 4 5 5 6 6
6 0 4 8 2 6 0 4
0 4 8 2 6 0 4 8 2 6 0 4 9 3 7 1 5
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WiFi Speed
Number of modulation
Protocol H20 Speed H40 Speed H80 Speed H160 Speed
spatial flows mode
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WIFI Encryption Method
Low security:
WPA: TKIP encryption algorithm
40 bit or 128 bit encryption Encryption algorithm:
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WiFi Configuration on ONU web
WIFI protocol
selection
Default compatibility with old
protocols
WIFI Broadcast
Turning off the broadcast WIFI will
prevent it from being searched
Channel bandwidth
Different bandwidths can be selected
Channel mode
Default atuo and support set a fixed
channel
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WiFi Configuration on ONU web
Encryption
Default WPA/WPA2 mixed mode
Authentication Mode
Support personal or radius server
authentication
Cipher Suite
Default configuration, can also be
manually modified
Pre-Shared Key
WIFI connection password
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Configuration Wizard
For more convenient configuration, we can configure the above wifi parameters directly
or by binding templates on the OLT.
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04 Troubleshooting of WIFI
Introduce some WIFI related issues and provide
strategy
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Case 1
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Case 1
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Case 1
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Case 1
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Case 1
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Case 2
The actual WiFi speed is much lower than the negotiated speed
and also lower than the internet speed (wired).
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Case 2
The actual WiFi speed is much lower than the negotiated speed
and also lower than the internet speed (wired).
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Case 2
The actual WiFi speed is much lower than the negotiated speed
and also lower than the internet speed (wired).
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Case 3
WiFi is hidden.
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Case 3
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Case 3
36,40,44,48,52,56,60,64,100,104,108,112,116,120,124,128,132,136,140,144,149,153,157,16
FCC 36,40,44,48,149,153,157, 161,165
1,165
CN 36,40,44,48,52,56,60,64,149,153,157,161,165 36,40,44,48,149,153,157,161,165
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Case 4
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Mesh Fundamentals
05 and Configuration
Introduce Mesh basic knowledgeand how to configure
Mesh services through ONU web
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EasyMesh Introduce
01 02
A method that is easy to
A unified WiFi network
operate and automatically
with only one working
synchronizes
controller.
configuration.
03 04
A self repair and
A WiFi coverage solution
automatically optimized
for a large residential
path "multi hop" network
building and a small
office.
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EasyMesh Introduce
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Easymesh Add Agent Process
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EasyMesh Configuration on ONU web (1)
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EasyMesh Configuration on ONU web (1)
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EasyMesh Configuration on ONU web (2)
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EasyMesh Configuration on ONU web (2)
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EasyMesh Configuration on Router
restore to
factory
settings.
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EasyMesh Configuration Example
Wireless Mesh
Wired Mesh
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视频
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视频
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06 Troubleshooting of Mesh
Introduce some MESH related issues and provide strategy
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Case
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Case
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Thank You
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