Purpose of the Environmental Management System (EMS)

The primary purpose of this Environmental Management System (EMS) is to

improve the laundry shop's environmental performance, meet compliance
obligations, and achieve sustainability goals aligned with its strategic vision. This
EMS integrates environmental considerations into all operations, promoting resource
efficiency, sustainability, and stakeholder confidence.

This EMS manual documents the following:

 The laundry shop’s environmental policy.

 Objectives and targets for managing significant environmental aspects.
 Processes and procedures for achieving environmental improvements and
compliance.

Additionally, this manual defines responsibilities, operational controls, and

performance evaluation mechanisms to maintain system integrity and ensure
continuous enhancement.

Definition
The EMS Manual serves as a fundamental document of the environmental
management system, providing a detailed and clear description of the processes and
procedures used to improve the organizations’ environmental performance. Adhering
to ISO 14001:2015 to assess, manage and improve the organizations’ impact on the
environment.

11.1 Practical Implementation

The structure of an Environmental Management System (EMS) Manual
according to ISO 14001:2015 continues to be based on the Plan-Do-Check-Act
model and there is also greater focus on the environmental aspects along the value
chain.
This model/cycle represents both the structure of the EMS manual and the
important steps for implementing, maintaining, and improving the environmental
management system. This cycle focuses on assessing the environmental impact not
only of activities within the organization, but also of upstream and downstream
processes, assessment of environmental impacts, taking the life cycle of products
and services into consideration, and determination of risks and opportunities.
The only section not directly linked to the PDCA cycle is Section II (Context
and General Requirements), which outlines the organization’s structure, context, and
the scope of the EMS. This section provides a foundational understanding of the
EMS framework and establishes the basis for the rest of the manual.

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 I. Table of contents
II. General requirements
1. Environmental policy
2. Planning
2.1 Environmental aspects
2.2 Legal requirements and other requirements
2.3 Objectives, targets and programme(s)
3. Implementation and operation
3.1 Resources, roles, responsibility and authority
3.2 Competence, training and awareness
3.3 Communication
3.4 Documentation
3.5 Control of documents
3.6 Operational control
3.7 Emergency preparedness and response
4. Checking
4.1 Monitoring and measurement
4.2 Evaluation of compliance
4.3 Nonconformity, corrective action and preventive action
4.4 Control of records
4.5 Internal audit
5. Management review

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X.X.1 Objective
The laundry shop’s Environmental Management System (EMS), aligned with
ISO 14001 standards, aims is to enhance environmental performance by minimizing
resource consumption through water recycling and energy-efficient appliances. The
plan aims to reduce environmental impact by promoting cold water washing,
biodegradable detergents, and air drying while implementing robust waste recycling
and compliance systems. It ensures operational safety through well-defined
procedures, engages employees and customers in sustainability efforts, and adheres
to the Plan-Do-Check-Act cycle for continuous improvement and legal compliance.

X.X.2 Scope
This EMS covers all operations within the laundry shop, including water
usage, energy consumption, chemical handling, and waste management, with a
focus on sustainability practices such as water recycling, using energy-efficient
appliances, and encouraging customer involvement in eco-friendly practices.

X.X.3 Procedure and Responsibility

The Element to Be Controlled

Key elements of environmental impact to be controlled in the laundry shop

include: water usage, energy consumption, chemical handling, and waste
management.

Procedures and Tools

To achieve effective environmental management, the following tools and procedures

will be implemented:

 Monitoring Systems: Tools to track water and energy usage, waste

generation, and recycling rates.
 Operational Controls: Standard operating procedures (SOPs) for efficient
washing, proper chemical use, and waste segregation.
 Emergency Plans: Response protocols for chemical spills, leaks, or
equipment malfunctions.
 Training Modules: Regular training sessions for staff on sustainable
practices, compliance, and safety protocols.

Assignment of Responsibilities

 Top Management/Owner
o Define environmental policies and objectives.
o Allocate resources for EMS implementation and improvement.
o Conduct regular management reviews of EMS performance.
 EMS Manager:
o Oversee the development and implementation of EMS procedures.
o Monitor compliance with ISO 14001 standards and legal requirements.

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 o Coordinate audits and corrective actions.
 Employees/Staffs
o Follow established procedures for waste management, chemical
handling, and energy conservation.
o Participate in training programs and report nonconformities or potential
risks.

II: General Requirements

Introduction
Laundry shop, in general, provides premium washing, drying, and folding
services to both individual and commercial clients. The purpose of this EMS is to
continuously enhance the laundry shops’ environmental performance while ensuring
compliance with all applicable legal requirements and industry standards, adopting
sustainable practices to minimize environmental impact. The environmental
management structure includes the Owner, Environmental Manager and supporting
staff roles as outlined in the laundry’s organizational chart.

Revision Status of the EMS Manual and Date of Last Revision

This section tracks updates to the EMS manual, ensuring that it reflects the
latest ISO 14001:2015 standards, compliance obligations, and company practices.
Regular updates incorporate technological advances and lessons learned from EMS
performance reviews.

Information for the User, Contents of the Manual, and Structure of Each
Chapter

The EMS manual shows its purpose, how to use it, and its structure, typically
based on the Plan-Do-Check-Act (PDCA) cycle. Laundry Shop’s EMS activities
reflect this cycle, focusing on planning, operational control, performance evaluation,
and continuous improvement.

List of Environmentally Relevant Documents

Key documents referenced in the EMS include:

 Policy Statements: Laundry Shop’s environmental policy

 Compliance Registers: Legal and other environmental obligations.
 Operational Procedures: Cleared and accurate processes for managing
important environmental aspects.
 Emergency Response Plans: For incidents such as chemical spills, leaks,
equipment malfunction or extreme fortuitous events.
 Monitoring and Audit Reports: Documentation of performance evaluations
and corrective actions.

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Chapter 1: Environmental Policy

Requirements Based on ISO 14001:2015

1. Laundry Shop has a commitment to:

 Reducing environmental impacts from operations.

 Ensuring compliance with relevant environmental laws and regulations.
 Promoting resource efficiency and waste reduction by incorporating water-
saving technologies, biodegradable detergents, and sustainable operational
methods.
 Fostering environmental awareness and responsibility among employees and
customers.
2. The policy is communicated to all employees and made available to the public
upon request through notices in the shop and online platforms.

Objectives of the Environmental Policy

Definition of the Environmental Policy

Laundry Shop’s policy aligns well with the ISO 14001 framework by
emphasizing environmental impact reduction, legal compliance, resource efficiency,
and stakeholder communication, all of which are core principles of an Environmental
Management System (EMS).

Authorization and Communication

 Authorization: Top management/owner takes responsibility for refining,

approving, and annually reviewing the environmental policy.
 Communication: The policy is communicated across all levels of the
organization to ensure employees understand their roles and responsibilities.
Fujitsu also shares its policy with the public, promoting transparency.

Implementation of the Environmental Policy

Integration with Company Policy

The environmental policy is incorporated into Laundry Shop’s overall business

strategy, reflecting its commitment to environmental protection and sustainability.

Employee Involvement

All employees, from top management to operational staff should participate in

creating, developing and implementing the policy. Laundry Shop can foster this
engagement through reorientation, regular meetings, and training programs.\

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Chapter 2: Planning

Chapter 2.1: Environmental Aspects

Requirements Based on ISO 14001:2015

Laundry Shop’s EMS aligns with ISO 14001:2015 requirements for identifying
and managing environmental aspects.

Significant aspects identified include:

 High water consumption from washing cycles mitigated by water recycling
systems.
 Use of detergents and potential chemical spills addressed through
biodegradable alternatives.
 Energy consumption from machines optimized with Energy Star-rated
appliances.
 Solid waste generation from packaging materials minimized with a recycling
program.
 Carbon emissions from machine drying, reduced by promoting air drying
when feasible
An environmental aspect register is maintained to document these impacts and
mitigation strategies.

Objectives

The main objectives are:

 To reduce water consumption by 20% per load

 To replace 90% of detergents with biodegradable alternatives
 To reduce energy consumption by 15% through energy-efficient appliances
 To minimize solid waste by 30%, and reduce carbon emissions from drying
processes by 10%

Implementation

Laundry Shop can implement these through the following:

1. Water Consumption: Install water recycling systems and monitor water usage
to reduce consumption by 20%.
2. Biodegradable Detergents: Source and switch to biodegradable detergents,
tracking usage to replace 90% of current products.
3. Energy Efficiency: Replace old equipment with Energy Star-rated appliances
and train staff to reduce energy consumption by 15%.
4. Waste Reduction: Set up recycling programs and switch to sustainable
packaging to minimize waste by 30%.
5. Carbon Emissions: Promote air drying and upgrade to energy-efficient dryers
to reduce carbon emissions by 10%.

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Chapter 2.2: Legal Requirements and Other Requirements

Requirements Based on ISO 14001:2015

ISO 14001:2015 emphasizes the need for organizations to establish,

implement, and maintain procedures for identifying and managing legal and other
environmental requirements. Specifically:

 A register of applicable regulations, including wastewater discharge standards

and energy efficiency mandates, is maintained.
 The Environmental Manager is responsible for monitoring updates to these
requirements and ensuring compliance.

Objectives

The laundry shop’s objectives for legal and environmental requirements are:

1. Compliance with wastewater standards: Achieve 100% compliance within

6 months by monitoring and adjusting practices.
2. Energy efficiency: Reduce energy consumption by 15% in 12 months
through equipment upgrades and energy-saving practices.
3. Regulation register: Update the environmental regulation register quarterly.
4. Staff training: Provide compliance training to all employees within 3 months.

Implementation

To implement these:

1. Wastewater Compliance: Regularly test wastewater and adjust processes to

meet discharge standards.
2. Energy Efficiency: Upgrade to Energy Star appliances and train staff on
energy-saving practices; monitor usage monthly.
3. Regulation Register: The Environmental Manager updates the regulation
register quarterly.
4. Staff Training: Conduct quarterly training sessions on compliance and track
employee participation.

Appointment of Responsibility

Laundry Shop’s Owner will appoint a responsible and trusted employee for
ensuring compliance with environmental laws. This ensures that legal requirements
are properly tracked, managed, and integrated into the EMS.

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Chapter 2.3: Objectives, Targets, and Programme(s)

Requirements Based on ISO 14001:2015

The ISO 14001:2015 standard requires that organizations establish,

implement, and maintain documented environmental objectives and targets across
relevant functions and levels. These objectives must be:

 Reduce water consumption by 20% by optimizing washing machine cycles

and incorporating water-recycling technology.
 Transition to biodegradable detergents within six months.
 Achieve 90% recycling of packaging waste by implementing a customer
engagement program on recycling.
 Reduce the shop's carbon footprint by encouraging cold water washing and
using eco-friendly detergents.
 Promote air drying options to customers and reduce dependency on machine
drying by 30%.
Action plans are documented with assigned responsibilities, timelines, and
performance indicators.

Objectives

The objectives should cover:

 Reduce Water Consumption by 20% through optimized washing cycles and

water-recycling technology.
 Switch to Biodegradable Detergents within 6 months.
 Recycle 90% of Packaging Waste with a customer engagement program.
 Reduce Carbon Footprint by promoting cold water washing and eco-friendly
detergents.
 Reduce Machine Drying by 30% by encouraging air drying.

Implementation

To implement effective objectives and targets:

The laundry shop aims to reduce water consumption by 20% in 12 months

through water-recycling systems and optimized washing cycles, transition to
biodegradable detergents within 6 months, recycle 90% of packaging waste by
setting up recycling bins and engaging customers, reduce its carbon footprint by
promoting cold water washing and eco-friendly detergents, and decrease machine
drying by 30% in 12 months by encouraging air drying and monitoring usage.

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Chapter 3: Implementation and Operation

Chapter 3.1: Resources, Roles, Responsibility, and Authority

Requirements Based on ISO 14001:2015

ISO 14001:2015 specifies that top management must ensure the availability
of all necessary resources, including:

 The Environmental Manager oversees the EMS, supported by trained staff

responsible for daily operations.
 Adequate resources, including budget allocation for energy-efficient machines
and training programs, are provided.

Additionally, the standard requires clearly defined roles, responsibilities, and

authorities to ensure the effective functioning of the EMS. This includes the
appointment of a specific management representative who holds authority over the
EMS and reports directly to top management.

Objectives

The objectives for the EMS are:

1. Effective EMS Oversight: Appoint an Environmental Manager within 30 days.

2. Adequate Resources: Allocate budget for energy-efficient machines and
training within 3 months.
3. Define Roles: Document and communicate roles and responsibilities within 2
months.
4. Appoint Management Representative: Assign a representative with authority
to report to top management within 30 days.

Implementation

 Effective EMS Oversight: Appoint the Environmental Manager and ensure

they receive necessary training on ISO 14001:2015 requirements.
 Adequate Resources: Allocate the budget for purchasing energy-efficient
equipment and set up training programs for staff.
 Define Roles: Document roles and responsibilities for all EMS-related tasks
and communicate them to the staff through meetings and manuals.
 Appoint Management Representative: Select a management representative
for the EMS and ensure they have the authority to report directly to top
management.

Laundry Shop’s approach ensures that the EMS is managed effectively

through clear responsibilities and adequate resource support, facilitating the
achievement of environmental goals while ensuring compliance and continuous
improvement.

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Chapter 3.2: Competence, Training, and Awareness

Requirements Based on ISO 14001:2015

ISO 14001:2015 outlines that organizations must ensure that individuals

performing tasks with the potential to significantly impact the environment are
competent based on education, training, or experience. The key requirements
include:

Employees receive training on:

 Proper handling of chemicals and spill response.
 Eco-friendly washing techniques using sustainable detergents and cold water.
 Waste sorting, recycling, and energy-efficient operations.

Objectives

 Chemical Handling: Train all staff on safe handling and spill response within 3
months.
 Eco-Friendly Washing: Educate staff on sustainable detergents and cold
water washing within 2 months.
 Waste Management: Train staff on recycling, waste sorting, and energy
efficiency within 4 months.

Implementation

Laundry Shop’s approach to competence, training, and awareness involves the

following elements:

 Chemical Handling: Conduct workshops on chemical safety and spill

response, provide clear guidelines, and test staff understanding through
practical drills.
 Eco-Friendly Washing: Organize hands-on training on using sustainable
detergents and cold water washing techniques, supported by instructional
materials.
 Waste Management: Hold sessions on proper waste sorting, recycling, and
energy-efficient machine use, and monitor staff adherence to practices.

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Chapter 3.3: Communication

Requirements Based on ISO 14001:2015

ISO 14001:2015 mandates that organizations establish and maintain procedures for:

 Internal communications include weekly team briefings and monthly

environmental updates.
 External communication initiatives include:
 Customer leaflets and posters promoting eco-friendly laundry
practices, such as cold water washing and air drying.
 Regular updates on sustainable initiatives through the shop’s
website and social media platforms.

Objectives

The objectives for communication in alignment with ISO 14001:2015 are:

 Enhance Internal Communication: Ensure weekly team briefings and

monthly updates on environmental initiatives.
 Promote Eco-Friendly Practices: Educate customers on sustainable laundry
habits through leaflets and posters.
 Increase Awareness of Sustainability: Share regular updates on the shop’s
environmental initiatives through online platforms.

Implementation

 Internal Communication: Schedule weekly team briefings and prepare

monthly updates on environmental initiatives; ensure meeting records are
maintained.
 Promote Eco-Friendly Practices: Design and distribute customer leaflets and
posters highlighting sustainable laundry practices.
 Increase Awareness of Sustainability: Regularly update the shop’s website
and social media platforms with engaging content on sustainability efforts.

Chapter 3.4: Documentation

Requirements of ISO 14001:2015

 EMS-related documents, including procedures, audit results, and compliance

reports, are stored digitally for easy access.

Objectives

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  Ensure Accessibility: Maintain all EMS-related documents in a centralized
digital system for easy access.
 Enhance Organization: Regularly update and organize procedures, audit
results, and compliance reports.
 Promote Security: Protect EMS documents with secure digital storage to
prevent unauthorized access or loss.

Implementation

 Digital Storage System: Set up a secure digital platform (e.g., cloud storage)
for centralized document management.
 Regular Updates: Assign responsibility to the Environmental Manager to
review and update documents periodically.
 Access Control: Implement user permissions to ensure only authorized
personnel can access or modify sensitive EMS documents.
 Training: Train staff on using the digital system for storing and retrieving EMS-
related documents.
 Backup: Establish regular backups of all EMS documents to prevent data
loss.

Chapter 3.5: Control of Documents

Requirements of ISO 14001:2015

 Identification: Clearly identify and categorize all EMS-related documents.

 Digital Storage: Store documents securely in a centralized digital system.
 Version Control: Ensure proper versioning to track updates and changes.
 Access Control: Restrict document access based on roles and
responsibilities.
 Regular Reviews: Assign staff to regularly review and update documents.
 Retention and Disposal: Set document retention policies and safely dispose of
obsolete documents.
 Training: Train staff on accessing, updating, and managing documents.

Objectives

 Ensure Accessibility: All EMS-related documents are easily accessible in a

secure digital system.
 Maintain Accuracy: Regularly update and review EMS documents to ensure
they are current and accurate.
 Control Access: Limit document access to authorized personnel only.
 Ensure Compliance: Retain and dispose of documents according to
established retention policies.
 Train Staff: Ensure all relevant staff are trained on document control
procedures.

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Implementation

 Digital Storage: Implement a centralized, secure digital storage system for

EMS documents.
 Regular Updates: Assign personnel to review and update documents
periodically.
 Access Control: Set role-based access permissions in the digital system to
restrict document editing or viewing.
 Retention and Disposal: Develop and enforce a document retention and
disposal policy.
 Training: Provide training for staff on how to use the document control system
and ensure compliance with procedures.

Chapter 3.6: Operational Control

Requirements of ISO 14001:2015

Standard operating procedures ensure:

 Efficient use of water with low-flow systems and recycling technology.
 Safe storage and usage of cleaning agents, focusing on eco-friendly
alternatives.
 Proper disposal of wastewater through filtration systems.
 Promotion of full-load washing to optimize energy and water efficiency

Objectives

 Reduce Water Consumption: Implement low-flow systems and water recycling

technology to decrease water usage.
 Promote Eco-Friendly Cleaning Agents: Transition to and ensure the safe use
of eco-friendly cleaning agents.
 Ensure Proper Wastewater Disposal: Use filtration systems to ensure proper
treatment and disposal of wastewater.
 Optimize Efficiency: Encourage full-load washing to improve energy and water
efficiency.

Implementation

 Reduce Water Consumption: Install low-flow systems and water-recycling

technology in washing machines, and train staff on water-saving practices.
 Promote Eco-Friendly Cleaning Agents: Source and stock eco-friendly
cleaning agents, and train staff on their proper use and storage.
 Ensure Proper Wastewater Disposal: Set up and maintain filtration systems
for wastewater treatment, ensuring compliance with disposal regulations.
 Optimize Efficiency: Display reminders to staff and customers to encourage
full-load washing, and monitor machine usage to ensure efficiency.

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Chapter 3.7: Emergency Preparedness and Response

Requirements of ISO 14001:2015

Emergency plans address:

 Chemical spills with clear spill-response protocols and eco-friendly cleanup
methods.
 Machine breakdowns affecting operations or causing environmental risks.
 Emergency drills are conducted biannually to test readiness.
Objectives

 Effective Spill Response: Ensure all staff are trained to handle

chemical spills using eco-friendly cleanup methods.
 Minimize Environmental Risk from Machine Breakdowns: Implement
procedures to address machine breakdowns and prevent
environmental impact.
 Test Readiness: Conduct biannual emergency drills to ensure staff are
prepared for environmental emergencies.

Implementation

 Spill Response: Develop and train staff on clear spill-response

protocols, ensuring eco-friendly materials are available for cleanup.
 Machine Breakdown Procedures: Establish quick-response procedures
for machine breakdowns, including regular maintenance checks and
emergency repair protocols.
 Emergency Drills: Schedule and conduct biannual emergency drills,
reviewing and improving response strategies after each drill.

Chapter 4: Checking

4.1 Monitoring and Measurement

Requirements of the ISO 14001 Standard

Organizations are required to have a monthly tracking of:

 Water and energy usage, including savings from water recycling systems.
 Detergent consumption and transition progress to biodegradable options.
 Waste segregation and recycling rates.

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  Carbon footprint reductions achieved through customer engagement in cold
water washing and air drying

Objectives

 Monitor Water and Energy Usage: Track water and energy consumption,
including savings from water recycling.
 Track Detergent Usage: Monitor detergent consumption and progress in
transitioning to biodegradable detergents.
 Measure Waste Segregation and Recycling: Record waste segregation and
recycling rates to optimize waste management.
 Reduce Carbon Footprint: Track reductions in carbon emissions, particularly
through customer engagement in cold water washing and air drying.

Implementation

 Water and Energy Usage: Set up a system to collect monthly data on water
and energy usage, and monitor savings from water recycling systems.
 Detergent Consumption: Track detergent use through inventory management,
and document progress in switching to biodegradable alternatives.
 Waste Segregation: Implement a waste tracking system, monitoring recycling
rates and waste segregation performance each month.
 Carbon Footprint: Track customer participation in eco-friendly practices (cold
washing and air drying) and measure related carbon footprint reductions.

Chapter 4.2: Evaluation of Compliance

Requirements of the Standard

Organizations are required to have a:

 Quarterly compliance audits ensure adherence to legal and regulatory

requirements.

Objectives

 Ensure Legal and Regulatory Compliance: Conduct audits to verify adherence

to all environmental laws and regulations.
 Identify Areas for Improvement: Detect any non-compliance or gaps in
procedures and implement corrective actions.
 Enhance Environmental Performance: Continuously improve operations to
meet or exceed legal and regulatory requirements.

15
Implementation

 Audit Planning: Schedule and plan quarterly compliance audits, assigning

specific responsibilities to the Environmental Manager and team.
 Conduct Audits: Review all relevant processes, documentation, and
operational practices during each audit to ensure compliance.
 Report and Corrective Actions: Document audit findings, report them to
management, and implement corrective actions for any identified non-
compliance.
 Follow-Up: Track progress on corrective actions and ensure that compliance
is maintained throughout the year.

Chapter 4.3: Nonconformity, Corrective Action, and Preventive Action

Requirements of the Standard

Organizations must establish, implement, and maintain procedures to address

actual and potential nonconformities, as well as take corrective and preventive
actions. These includes:

 A system for reporting and addressing nonconformities is in place.

 Actions are documented and tracked to completion, focusing on reducing
repeat incidents

Objectives

 Identify and Address Nonconformities: Ensure a system is in place to report

and address any nonconformities in the EMS.
 Track Corrective Actions: Document and track corrective actions to ensure
they are effectively completed and prevent recurrence.
 Implement Preventive Actions: Identify potential risks and implement
preventive measures to avoid future nonconformities.

Implementation

 Nonconformity Reporting System: Establish a reporting system for staff to

identify and report nonconformities, ensuring quick resolution.
 Corrective Action Tracking: Create a log to document corrective actions,
assign responsibilities, set timelines, and monitor progress until completion.
 Preventive Action Procedures: Analyze potential risks and implement
preventive actions, including regular reviews and training to prevent
nonconformities.
 Continuous Improvement: Review nonconformity trends to identify patterns
and improve the EMS over time.

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Chapter 4.4: Control of Records

Requirements of the Standard

The organization must establish and maintain records to demonstrate

conformity with its environmental management system (EMS) and international
standards, as well as to show the results achieved.

Records are stored securely and retained for at least five years, including:

 Audit results.
 Training attendance sheets.
 Environmental monitoring data.

Objectives

 Ensure Record Availability: Store and maintain records securely for at least
five years, ensuring accessibility when needed.
 Maintain Compliance Evidence: Keep accurate records of audit results,
training attendance, and environmental monitoring to demonstrate EMS
compliance.
 Ensure Record Security: Protect records from unauthorized access or loss
while ensuring they are easily retrievable by authorized personnel.

Implementation

 Record Storage System: Implement a secure digital or physical system for

storing records, ensuring compliance with the five-year retention policy.
 Regular Updates: Assign responsible personnel to update and maintain
records (e.g., audit results, training logs, environmental data) regularly.
 Access Control: Set up role-based access control for records, ensuring that
only authorized personnel can access or modify sensitive information.
 Backup and Security: Create backups for all records and ensure security
measures are in place to prevent unauthorized access or loss.
 Training: Educate staff on the importance of record-keeping and the
procedures for maintaining and accessing records.

Chapter 4.5: Internal Audit

Requirements of the Standard

The organization is required to conduct internal audits at planned intervals to ensure:

17
  Biannual audits assess EMS performance and identify improvement
opportunities.
 Findings are reported to management and corrective actions implemented
promptly.

Objectives

 Assess EMS Performance: Conduct biannual audits to evaluate the

effectiveness of the EMS and identify areas for improvement.
 Implement Corrective Actions: Ensure prompt reporting of audit findings and
the timely implementation of corrective actions.
 Promote Continuous Improvement: Use audit results to drive continual
improvement in the EMS.

Implementation

 Audit Schedule: Plan and schedule biannual internal audits, assigning

responsibility to the Environmental Manager and audit team.
 Conduct Audits: Perform comprehensive audits, reviewing EMS processes,
records, and performance against objectives.
 Reporting and Action Plans: Document audit findings and share them with
management, establishing action plans for addressing non-conformities or
improvement opportunities.
 Follow-Up: Track the implementation of corrective actions and ensure that
improvements are made to address identified issues.

Chapter 5: Management Review

Requirements of the Standard

Top management must conduct regular reviews of the environmental management

system (EMS) to ensure it remains suitable, adequate, and effective. This review
should include:

 Progress toward objectives, particularly in sustainability initiatives.

 Results of audits and environmental performance indicators.
 Recommendations for updates to the policy and programs based on customer
and stakeholder feedback.

Objectives

 Evaluate EMS Effectiveness: Ensure that the EMS is suitable, adequate, and
effective in achieving environmental goals.
 Track Sustainability Progress: Review progress toward sustainability
objectives and environmental performance indicators.
 Incorporate Feedback: Integrate customer and stakeholder feedback to
continuously improve policies and programs.

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Implementation

 Scheduled Reviews: Conduct regular management reviews (e.g., annually or

semi-annually) to evaluate the overall performance of the EMS.
 Review Data: Analyze progress toward objectives, audit results,
environmental performance indicators, and feedback from stakeholders.
 Update Policies and Programs: Based on the review, recommend updates
to policies, programs, and objectives to improve EMS effectiveness and
sustainability initiatives.
 Action Plans: Develop and implement action plans for any identified areas of
improvement and track progress on their execution.

In general, this EMS plan aimed to establish a structured and sustainable approach
to reducing the laundry shop's environmental impact while ensuring compliance with
ISO 14001:2015 standards. By integrating resource efficiency, waste reduction, and
eco-friendly practices into daily operations, the plan promotes sustainability and
stakeholder engagement. In addition, this EMS serves as a comprehensive guide for
continuous environmental improvement. Through clear objectives, systematic
implementation, and regular evaluation, the laundry shop is equipped to enhance its
environmental performance, foster sustainability, and align its operations with global
environmental standards.

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 Republic of the Philippines
North Eastern Mindanao State University
Tagbina, Surigao del Sur, 8308
Website: www.nemsu-tagbina.edu.ph

Environmental Management System Plan

Of

Laundry Shop

Members
Group 2
Balagodos, Krimperz
Burong, Jean Catherine
Coralde, Jean Camille
Lumbayan, Mae Ann
Omaña, Shiela Mae
Ontua, Russel Ann
Resos, Daisy
Tubay, Chamie

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21