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Full IVRMenu

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0% found this document useful (0 votes)
12 views2 pages

Full IVRMenu

Uploaded by

amv
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Bualuang Phone Instruction Guide

1333 0-2645-5555
Enter Bualuang Phone Number 1333 or 0-2645-5555

THAI
1
ENGLISH
2

, , 1 2 3 4 5 0
,
Account Balance, Transfer Funds, Pay Bills, Top- Credit Card Services Loan Services Service Registration & Other Services Contact Customer Service
Mobile Banking & Internet Banking Services Representative
up and Order Cheque Book

1 , 1 1 Mobile Banking Internet 1 1 ATM , ,


1
, , Banking Mutual Fund Service
Credit Card Balance Inquiry Mobile Banking and Internet Banking 1 ATM or Debit Card and
Account Balance, Account Activity Home loans, Multipurpose Deposit Account
1 Inquire about Mutual Funds
or Returned Cheque Inquiry 2 Loan, and Loan for Pensioners Mobile Banking
1 BBL Credit Card Payment 2 2
Account Balance 1 1 Lock Buy Mutual Funds Credit Card Services
2 Unlock and Suspension 3
3 Loan Detail and Balance 3
Inward Transfer Credit Card Suspension Sell Mutual Funds
Inquiry 2 Loan Services
1 mBanking 4
Domestic Inward Transfer 2
Other mBanking information Switch Mutual Funds Mobile Banking Internet
4 Loan Request for Service 4
2 Inquiry Banking
International Inward Transfer 3 , 8 Promotion
3 , Mobile Banking and Internet
3
Complaint or Suggestion Mutual Fund Information and Banking Services
Account Activity Complement, suggestions or
Promotion
complaint 1
Mobile Banking
1 For personal assistance services 2 0
Account Activity via Automatic 2 Contact Customer Service Representative Internet Banking
Service only for Titanium card, Visa
Internet Banking Mobile Banking and Internet
Platinum card, MasterCard 1
2
2 1 Lock banking
Account Activity via Fax Platinum and Co-Brand Travel Provident Fund Service
Loan Detail and Balance Unlock and Suspension
Card 2 Biz ibanking
4 Inquiry SMS
1
Return Cheque Inquiry
2 Bualuang iFunds Support Biz iBanking
5
2 Activate OTP with first time
2 Loan Request for Service utilization 2 5
Inquire & Change Daily limit 3 , 3 Provident Fund information via Services Registration and Other
1 For application status / reward Phone
ATM / Premier / Be1st Complaint or Suggestion Change limit for new 3rd party Products
enquiry and redemption / or to 1
Inquire or Change the Daily Withdrawal request a copy of your credit 8 account 1 ATM , ,
Limit on ATM / Premier / Be1st Card iBanking , ,
card statement 4
Provident Fund Balance via
2 Banking Product Information Other iBanking information inquiry ATM or Debit Card, Deposit
Be1st 6 & Promotion 5 , Automatic Service Account, Loan and Mutual Funds
Inquire or Change the Daily 1 2 2
Purchasing Limit on Be1st Card Promotions Complement, suggestions or Provident Fund Balance via Fax Credit Card Service
3 Register for recurring bill 2 complaint 3 Payroll
3
Top up & Payment service payment 2 Biz ibanking 4 Payroll Service
Biz ibanking Change Provident Fund 4 digits PIN 4
1 7 Home loans, Multipurpose Biz ibanking Other Service
Mobile Top Up Loan, and Loan for
1
Set your pin phone number 8 Promotion
2 Pensioners Information Biz iBanking and other information ,
Payment 8 3 Provident Fund Information and
8
1 2 , Promotion Complement, suggestions or
Credit Card Promotion complaint
Utility & Tax Payment Complement, suggestions or 0
Bualuang Aunjai,Bualuang ,
2 0 complaint 1
Bill Payment Contact Customer Service Sukjai Information Other information about Provident ATM, ,
Representative 0
8
Fund
3
BBL Credit Card Payment Contact Customer Service 3 Complement, suggestion or
Representative Banking Product Information complaint for ATM, Debit card or
Private Fund Service
4 & Promotion deposit account service
Payee Name 1 1
1 Promotions 2 ,
2 Internet Banking Private funds inquiry via Phone Mobile Banking Internet
Get Payee Name via Banking
Automatic System Internet Banking Services Info 2
1 Mobile Banking Complement, suggestion or
2 Mobile banking Services Private funds inquiry via Fax complaint for Mobile Banking
information 8 Promotion and Internet Banking service
Get Payee Name via Fax
2 Internet Banking
4 Internet Banking Services Private funds Information and
Money Transfer & Order Cheque Book information Promotion
1 3 Biz ibanking 0
Transfer between own accounts Contact Customer Service Representative
Biz-ibanking Services
2 information
3rd party funds transfer 4
3
Order Cheque Book
0
Contact Customer Service Representative Service Registration and canceling
4 1
Transfer Fund Manual
8 Bualuang iPay for E-commerce
Banking Product Information & Promotion 2 SMS
1 SMS Alert Service
Promotions
3 Be1st smart rabbit
2 Be1st Smart Rabbit Top up
Banking Product Information
3 4
General Inquiry Prompt Pay Services
1 8
Foreign Exchange Rates
1 Banking Product Information &
Foreign Exchange Rates via Promotion
Automatic System 0
2 Contact Customer Service Representative
Foreign Exchange Rates via Fax
5
2 / Other service
Deposit and Loan Rates
1
0
Contact Customer Service Representative Foreign Exchange Rates
2 /
Deposit and Loan Rates
3
Bualuang Phone Instructions, Guide
and Conditions
4 ATM

Card Profile via Fax


5
IPO
8

Banking Product Information &


Promotion
0
Contact Customer Service
Representative

บริการอ ัตโนม ัติ สะดวก ง่าย 24 ชวโมง
ติดต่อบัวหลวงโฟน โทร. 1333 พร ้อมกดหมายเลข Short Code บริการ

หมายเลข
บริการ/Services
Short Code
*0 บริการอายัดบัตร Card Cancellation Service

*111 สอบถามยอดเงินคงเหลือ Account Balance Inquiry

*112 เงินโอนเข ้าบัญชี Inward funds Transfer Inquiry

*113 สอบถามรายการเคลือนไหว Account Activity Inquiry

*120 เปลียนวงเงินถอนของบัตรเอทีเอ็ม Change Withdrawal Limit on ATM

*131 เติมเงินโทรศัพท์มอ
ื ถือ Mobile Top up

*132 ชําระค่าสินค ้าและบริการ Bill Payment

*133 ชําระค่าสาธารณูปโภค Utility Payment

*134 ชําระบัตรเครดิตธนาคารกรุงเทพ Credit Card Payment

*140 บริการโอนเงิน Funds Transfer

*143 บริการสังซือสมุดเช็ค Cheque Ordering Service

*411 บริการดิจท
ิ ัลแบงก์กงิ Digital Banking Service
เปิ ดใช ้บริการส่งรหัสผ่าน OTP ทาง SMS บริการ
*412 บัวหลวง ไอแบงก์กงิ
Bualuang iBanking Activation via SMS OTP

*542 บริการแจ ้งเตือนผ่าน SMS SMS Alert Services

*544 บริการพร ้อมเพย์ PromptPay Service

*555 การเสนอขายหน่วยลงทุนครังแรก IPO

*954 บริการพร ้อมเพย์ และบริการ QR Code PromptPay & QR Code Service

*8 ติดต่อเจ ้าหน ้าที Contact Customer Service Representatives

เมนูหล ังจบการทํารายการ
Wrap up Menu

* ฟั งซํา Repeat

8 กลับสูเ่ มนูกอ
่ นหน ้า Back to Previous Menu

9 กลับสูเ่ มนูหลัก Back to Main Menu

0 ติดต่อเจ ้าหน ้าที Contact Customer Service Representatives

# วางสาย End Call

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