OB Self Assessment MCQ
OB Self Assessment MCQ
Your answer :
Individual, Groups, Organization.
Your answer :
A science as well as an art
Your answer :
Organizational behavior is a disciplinary approach
Employees
Employer
Human
Human Behavior
Your answer :
Human Behavior
Department only
work place and Society
work place only
Society only
Your answer :
work place only
Efficiency
Communication
interpersonal relations
Motivation
Your answer :
interpersonal relations
Psychology
Anthropology
Sociology
Physiology
Your answer :
Physiology
Anthropology
Sociology
Psychology
Political science
Your answer :
Psychology
Anthropology
Political science
Psychology
Sociology
Your answer :
Sociology
Psychology
Anthropology
Political science
Sociology
Your answer :
Anthropology
Personality
Personality
Motivation
Attitude
behaviour
Your answer :
Personality
12. The family condition and impact of the parents is the main base for the personality of
a person. Later it might change by ________
own ability
learning experiences
thinking
external influences
Your answer :
external influences
Systematic
Specific
Unique
Intellectual
Your answer :
Unique
14. Sometimes due to any hard situation _____ of an individual will change but will take
a long time.
Personality
Objective
Attitude
Motivation
Your answer :
Personality
15. The five personality traits as per Big Five Personality Traits are
Your answer :
Extroversion, Agreeableness, Conscientious, Emotional Stability, Openness to
experience
16. Outgoing, talkative, social are part of __________ Personality Trait as per big 5
personality trait
Openness to experience
Friendly
Extroversion
Introversion
Your answer :
Extroversion
17. Trust, nature, cooperative are part of __________ Personality Trait as per big 5
personality trait
Openness to experience
Agreeableness
Introversion
Emotional Stability
Your answer :
Agreeableness
18. Dependable, responsible are part of __________ Personality Trait as per big 5
personality trait
Openness to experience
Emotional Stability
Introversion
Conscientious
Your answer :
Conscientious
19. Relaxed and Secure are part of __________ Personality Trait as per big 5
personality trait
Emotional Stability
Introversion
Agreeableness
Openness to experience
Your answer :
Emotional Stability
20. Sensitive and intellectual are part of __________ Personality Trait as per big 5
personality trait
Introversion
Emotional Stability
Openness to experience
Agreeableness
Your answer :
Openness to experience
Johari Window
blind spot
unknown area
hidden area
changing area
Your answer :
changing area
by giving exposure
by giving time
by giving focus
by giving disclosure
Your answer :
by giving disclosure
Your answer :
the information is known by others only
Your answer :
Joseph Luft and Harrington Ingham
Unknown
Open
hidden area
Blind
Your answer :
Open
27. In the Johari Window, the information about yourself that you don't know but others
do is your
Blind
Open
hidden area
Unknown
Your answer :
Blind
28. You can move information from the Blind self to the Open self through
Disclosure
Empowerment
Feedback
Depression
Your answer :
Feedback
29. You can move information from the Hidden self to the Open self by
Feedback
Depression
Empowerment
Disclosure
Your answer :
Disclosure
Your answer :
To develop self-awareness and group dynamics
MBTI in personality
MBTI
MIBT
MBET
MBIT
Your answer :
MBTI
4
5
3
6
Your answer :
4
33. As per MBTI ___________ personality people like real-life examples, prefer practical
exercises, and get the facts while possibly missing the main idea.
intuition
Sensing
Thinking
Introversion
Your answer :
Sensing
34. As per MBTI ___________ personality people work based on hunches and feelings,
use their imagination, and get the main idea while missing some of the facts.
Sensing
Introversion
Intuition
Thinking
Your answer :
Intuition
35. As per MBTI ___________ personality people take a laid back, relaxed approach.
They’re flexible, open to change, and like to explore.
Thinking
Perceving
Sensing
Introversion
Your answer :
Perceving
Your answer :
Myers- Briggs Type indicator
37. Putting people into a convenient group on basis of some characteristics and make an
assumption to perceive is called as
Perception
Perceiving
Stereotyping
Group perception
Your answer :
Stereotyping
38. ___________ is our perception of one personality trait influences how we view a
person’s entire personality.
Individual Personality
Halo effect
Perception
Stereotyping
Your answer :
Halo effect
39. Someone who is preoccupied with themselves and their internal world is called
______.
an extrovert
Styreotype
an introvert
an ultravert
Your answer :
an introvert
40. Which of the following is an incorrect pairing from the Myers-Briggs type indicator?
thinking/feeling
sensing/intuitive
judging/complaining
introversion/extroversion
Your answer :
judging/complaining
Attitude
Unfavourable manner
Favourable or Unfavourable Manner
Favourable manner
None of the Above
Your answer :
Favourable or Unfavourable Manner
Behaviour
Motivation
Relations
Perception
Your answer :
Behaviour
Satisfaction
performance
Attitude
Behaviour
Your answer :
performance
Four
Three
Two
Five
Your answer :
Three
Affective
Observation
Cognitive
Behavioral
Your answer :
Observation
46. Beliefs, opinion, Knowledge, or information is a part of __________ element of
attitude
Behavioral
Observation
Affective
Cognitive
Your answer :
Cognitive
47. Among the components of attitude ___________ is the only component that can be
observed directly
Cognitive
Behavioral
Affective
Observation
Your answer :
Behavioral
Behaviour
Observation
Perception
Performance
Your answer :
Behaviour
49. Which of the following is not a way in Changing the attitude of Employees
Use of fear
Positive working condition
Giving Feedback
Cognitive Dissonance
Your answer :
Cognitive Dissonance
50. Which can be considered as a difficulty in changing the Attitude of the employees
Use of fear
Escalation of Commitment
Influence by friends and peers
Providing new information
Your answer :
Escalation of Commitment
Perception
Personality
Attitude
Motives
Size
Your answer :
Size
Your answer :
Organization, Selection, Interpretation
53. The psychological process of selecting stimuli , organizing the data into recognizable
patterns, and interpreting the resulting information is:
The perceptual
Perception
Attribution.
Projection
Your answer :
Perception
54. What are the three classes of factors that influence perception?
factors in the personality, factors in the character and factors in the values
factors in the character, factors in knowledge and factors in experience
factors in the perceiver, factors in the target and factors in the situation
actors in the setting, factors in the environment and factors in the motives
Your answer :
factors in the perceiver, factors in the target and factors in the situation
55. A Loud noise or bright light is described as the _______ of the external type of
factors affecting perception.
Size
Proximity
Intensity
Location
Your answer :
Intensity
56. ________ is concerned with the initial contact between organisms and their physical
environment.
Unconditioned Stimuli
Stimuli
Sensation
Response
Your answer :
Stimuli
57. In __________ perceptions are based on a certain category to which people belong
to.
Halo Effect
Contrast Effect
Stereo Typing
Projection
Your answer :
Stereo Typing
58. Perception is a unique __________ of a situation and not an exact recording of it.
Acceptance
Interpretation
Reception
Derivation
Your answer :
Interpretation
59. If object A overlaps object B we perceive object A as being closer. Which depth cue
are we using?
linear perspective
interposition
proximity
relative size
Your answer :
proximity
Introduction to Motivation
performance instrumentalities
performance
effort
need satisfaction
Your answer :
effort
TRUE
FALSE
Your answer :
TRUE
Desired assignment
Desired goals
Desired homework and assignment
Desired homework
Your answer :
Desired goals
63. Which of the options is incorrect with respect to the importance of ‘employee
motivation’?
Increases absenteeism
Reduces absenteeism
It promotes job satisfaction
It promotes employee involvement
Your answer :
Increases absenteeism
64. Motivation creates a congenial working atmosphere in the organization and promotes
__________
Your answer :
Interpersonal cooperation
65. _____ is the set of forces that energize, direct, and sustain behavior.
Motivation
Empowernment
Expectancy
Socialisation
Your answer :
Motivation
66. Which of the following statements regarding internal forces of motivation is true"
Your answer :
They are as important as external forces of motivation
Feedback
Goals
Attitude
Need
Your answer :
Feedback
68. Melissa is a good role model for her team mates. She wants to make sure her team
does well and wins the conference championship. Her desire to attain this goal is
described as:
intrinsic motivation
a drive
extrinsic motivation
a need
Your answer :
extrinsic motivation
69. Kevin really enjoys riding motorcycles. It gives him great personal satisfaction. His
desire to ride motorcycles connects to which of the following?
intrinsic motivation
a need
extrinsic motivation
a drive
Your answer :
intrinsic motivation
70. Who has given the hierarchy of needs hierarchy theory of motivation?
Victor Vroom
David McClelland
Frederick Herzberg
Abraham Maslow
Your answer :
Abraham Maslow
71. How many levels are there in Needs Hierarchy theory of motivation
4
5
6
3
Your answer :
5
72. Which among the following is not one of the needs of human being as Needs theory
of motivation?
Safety need
Social need
Quality Need
Physiological need
Your answer :
Quality Need
73. Which among the following is the highest level need under Need Hierarchy Theory of
Motivation
Physiological need
Self-Actualisation need
Social need
Safety need
Your answer :
Self-Actualisation need
74. Which among the following is the lowest level need under Need Hierarchy Theory of
Motivation
Safety need
Self-Actualisation need
Social need
Physiological need
Your answer :
Physiological need
75. According to Maslow’s need hierarchy theory motivation, the lower level of human
needs emanates from
Your answer :
Needs like food, clothing, shelter, air, water
76. Which among the following is not a deficiency need that arises due to deprivation
Self-Actualisation need
Physiological need
Safety need
Social need
Your answer :
Self-Actualisation need
77. Madeline always feels like she is never included in group activities or social events.
She has become depressed and lonely. According to Maslow, which category of
needs has not been fulfilled
Self-Actualisation need
Social need(love /belonging need)
Physiological need
Safety need
Your answer :
Social need(love /belonging need)
78. According to Maslow's hierarchy of needs, when all of the physiological needs are
met, people tend to become concerned with which of the following
Self-Actualisation need
Social need
Safety need
Physiological need
Your answer :
Safety need
79. _____ is the set of forces that energize, direct, and sustain behavior.
Expectancy
Empowerment
Socialization
Motivation
Your answer :
Motivation
Groups
80. Which of the following questions would be asked during the performing stage of team
development?
“What is the ideal way for our group to function most effectively?”
“Can I trust the other team members?”
“Who has the most power to influence people on this team?”
“How fast can we bring new team members up to speed?”
Your answer :
“What is the ideal way for our group to function most effectively?”
81. Which of the following group development stages finds members being more tolerant
of each other and accepting of the diverse perspectives and personalities that each
member brings to the group?
Norming
Storming
Performing
Forming
Your answer :
Norming
82. During this stage of team development, members may find that their initial
expectations of the team are far different than the realities of trying to accomplish
something together.
Norming
Storming
Transforming
Forming
Your answer :
Storming
83. During which group development stage would a recap meeting be held?
Storming
Norming
Forming
Transforming
Your answer :
Transforming
84. Which of the following is not a question that individuals may ask during the forming
stage of team development?
Your answer :
“How can we best measure progress towards our goals?”
Your answer :
Forming, Storming, Norming, Performing, Adjourning
86. Storming is
Your answer :
You agree on the shared goals with the rest of team members.
Problem solved.
Strained relationship.
Emerging trust.
Confusion and anxiety.
Your answer :
Emerging trust.
88. As a leader, you can delegate much as your work, and you can concentrate on
developing team members". What stage is this?
Norming
Performing
Forming
Storming
Your answer :
Performing
Your answer :
the group terminates because the task has been achieved.
Organisational culture
90. There are number of factors that decide or define the culture of an organization
including:
None
Both A&B
Environment, events, nature of business and nature of client.
Structure and size, leadership
Your answer :
Both A&B
91. Cultural web – is responsible for the prevailing culture and consists of interrelated
elements of culture including:
Your answer :
Both A&B
None
It refers to the way in which organizations are managed.
Both A&B
It refers to a set of beliefs, values and attitudes shared by everyone in the
organization.
Your answer :
It refers to a set of beliefs, values and attitudes shared by everyone in the
organization.
Your answer :
All of the above
The founders do not indoctrinate and socialise these employees to their way of
thinking and feeling.
The thoughts and values of new employees.
The founders hire and keep only the employees who does not think and feel the
same way they do.
The founders’ own behaviour acts as a role model that encourages employees to
identify with them and thereby internalise their beliefs, values and assumptions
Your answer :
The founders’ own behaviour acts as a role model that encourages employees to
identify with them and thereby internalise their beliefs, values and assumptions
National cultures all differ, and organisational cultures will often reflect national
cultures.
Organisational cultures, while strong, can’t ignore local culture.
Managers do not need to be aware of national culture when working in global
companies.
All global firms need to be more culturally sensitive.
Your answer :
Managers do not need to be aware of national culture when working in global
companies.
96. Culture defines the boundary between one organisation and others. It:
Your answer :
Serves as a sense-making and control mechanism for fitting employees in the
organisation.
Rewards more than it punishes by articulating praise and ‘catching employees doing
something right'.
Increases barriers to diversity which may lead to institutionalised bias.
Builds on employee weakness by emphasising and showing workers how they can
capitalise on their strengths.
Emphasises group vitality and growth by helping employees learn and grow in their
jobs and careers.
Your answer :
Rewards more than it punishes by articulating praise and ‘catching employees doing
something right'.
98. What is work spirituality?
Your answer :
Recognises that people have an inner life that nourishes and is nourished by
meaningful work in the context of community.
99. __________________ help turn routine activities into valuable, important actions:
shared values
ambiguous descriptions
sagas/ stories
culturally shared symbols
Your answer :
shared values
100. The set of beliefs, goals, and practices that a group of people share is known as:
interdependence
diffusion
culture
behavior
Your answer :
culture
Organisational Change
101. According to Kurt Lewin, which of the following is not a stage in the change
process?
refreezing
unfreezing
changing
restraining
Your answer :
restraining
Your answer :
Unfreezing the status quo, through movement to a desired end state, and refreezing
the new change to make it permanent.
Your answer :
creating a felt need for change, minimising resistance to change
Your answer :
change that is abandoned
105. Which of the following is an external force that would cause a company to make
an organizational change?
A booming economy
An organization-wide restructuring
A widening span of control for managers
The naming of a new CEO
Your answer :
A booming economy
106. This type of change occurs in small, gentle steps, allowing a business to adapt
gently.
Development
Disruptive
Freezing
Incremental
Your answer :
Incremental
107. external forces, internal forces influence organizational change. What aspect of
the organization does the internal environment influence?
Organizational culture
Employee attitudes
All the answers are correct
Organizational decisions
Your answer :
All the answers are correct
Technology
Culture
People
systems
Your answer :
Technology
Your answer :
Unfreeze, change, refreeze
Your answer :
How businesses manage change and how successful they are at it
Resistance to change
111. Selecting people who accept change is a way to overcome resistance change.
TRUE
FALSE
Your answer :
TRUE
The activities that are proactive and purposeful; they are intentional, goal-oriented
activities.
The goals of planned change are improving the ability of the organisation to adapt to
changes in another environment and changing employee behaviour.
Is accidental in nature.
The change agents are people who react to and assume the responsibility for
managing change activities.
Your answer :
The activities that are proactive and purposeful; they are intentional, goal-oriented
activities.
Provide incentives.
Build trust.
Close channels of communication.
Involve employees.
Your answer :
Close channels of communication.
114. Which of the following describes a person who acts as a catalyst and assumes
the responsibility for overseeing the change process?
Transition manager
Change agent
Modification manager
Progress monitor
Your answer :
Change agent
115. Which of the following is not one of the many reasons that people resist change?
Habit
Threat to job or income
Fear of the unknown
All of these are reasons that people resist change.
Your answer :
All of these are reasons that people resist change.
116. Which of the following is not an external force creating a need for change?
Technology
None of the above.
Marketplace
Economic change
Your answer :
None of the above.
117. Which of the following is an internal force creating a need for change?
Employee attitudes
Compensation and benefits
New equipment
None of the above
Your answer :
New equipment
118. When a supervisor, together with company officials, makes sweeping changes in
his/her department, the effort is frequently called:
organization development.
cleaning house.
changing scenery
organizational reorganization
Your answer :
organization development.
119. For change to be implemented and sustained over time, which of the following
must occur?
Your answer :
Unfreeze and refreeze.
Logical
Sociological
Radical
Gradual
Your answer :
Sociological
Conflict
Your answer :
All of the above
122. Constructive and destructive conflict are distinguished from each other in which of
the following ways?
Your answer :
both a and b
123. Conflict is
sometimes constructive
a destructive force in relationships if continually avoided
all of the above
an unavoidable fact of life
Your answer :
all of the above
Your answer :
stonewalling
Your answer :
both a and b
Your answer :
independent parties
conflict
empathy
anger
emotions
Your answer :
conflict
128. When you have two choices and you are not sure which one to pick
tough
external conflict
internal conflict
tension
Your answer :
internal conflict
129. There is only one slice of pizza left and you and your friend start yelling because
both or you want it, this is?
game
internal conflict
fight
external conflict
Your answer :
external conflict
conflict
compromise
anger
violence
Your answer :
compromise
Leadership Video
Control
Getting others to follow
Strategy
Command
Your answer :
Getting others to follow
Your answer :
When people operate as leaders their role is always clearly established and defined
Your answer :
A leader tells others what to do
Your answer :
A leader gives opinion only when asked
Your answer :
Leader asks before doing anything
Thomas Jefferson
Mahatma Gandhi
Nelson Mandela
Adolf Hitler
Your answer :
Mahatma Gandhi
137. Leadership style is the general way a manager treats and supervises employees
TRUE
FALSE
Your answer :
TRUE
138. Leaders who do not listen to others and makes all the decisions themselves.
Autocratic
Democratic
Participative
Free-Rein
Your answer :
Autocratic
Autocratic
Social driven
Participative
Free-Rein
Your answer :
Participative
140. You find yourself in a group doing an assignment that nobody wants to do,
including yourself. Unfortunately, this assignment will decide whether you and only a
few others pass the course.Which style is most appropriate
None of these
Democratic
Autocratic
Free-Rein
Your answer :
Democratic