Cit353 2023 - 2
Cit353 2023 - 2
QUESTION ONE
(a) Define the following in terms of cognitive model (8 marks)
i. Cognitive walkthrough
ii. Benchmarking
iii. Meta-Analysis
iv. Persona
(b) Write short note on the following: (10 marks)
i. Rapid Prototyping
ii. Subject Testing methods
iii. Remote usability testing
iv. Thinking Aloud Protocol
v. Subjects-in-Tandem
(c) Give a detailed description of the soft systems methodology (7 marks)
QUESTION TWO
(a) Discuss the following approaches to user modelling
i. Quantification (1 mark)
ii. Stereotypes (1 mark)
iii. Overlay (2 marks)
iv. Knowledge representation (2 marks)
(b) State the three design principles formulated to support usability (3 marks)
(c) Write short note on Prototyping (6 marks)
QUESTION THREE
(a) What is the user system interface? (3 marks)
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(b) Give a brief explanation on the following common interfaces: (12 marks)
QUESTION FOUR
(a) List any six of the Shneiderman's eight golden design rules. (3 marks)
(b) Highlight the components of the principles of learnability (7⅟2 marks)
(c) Highlight the presentation issues in designing user support. (4⅟2 marks)
QUESTION FIVE
(a) Using a diagram only, illustrate the similarity between bandwidth, latency and jitter. (5
marks)
(b) Describe the two physiological methods of evaluation. (10 marks)
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