FEC Management Solution

All-in-one system to manage your centers

Presented by
About Semnox

2008 110+ 4 2000+ 4

Founded Employees Offices Experience Awards

by IT Consultants 110+ employees Headquartered in Solution 4-time Award
working for with 40+ each in India with offices operational across winner for most
fortune 500 Development & in USA, UAE & 2000+ sites across Innovative
companies Support Teams China 55+ countries Product/Solution

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 Global Presence
• Offices in India, USA, UAE & China

• Partnerships across the world for local

sales & support:
o Laserforce in Australia
o One PHP in Philippines
o MG Indo in Indonesia
o Speed JSC in Vietnam
o Warehouse of Games in GCC
o PrologicFirstSS in Saudi Arabia
o TMSL in Mauritius
o Roberts Group in Africa

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 Why Semnox
• Single Solution platform for Ticketing/Access Control, F&B, Locker
Management, Inventory, Reservation, Loyalty management, Time &
Attendance with Multi-Language Support
Comprehensive
System • Ability to integrate with third party systems with least effort. We
already have REST APIs available

Continuous
• Product releases every quarter with new features. Flexible release
Cost Effective schedule, will accommodate customer’s business requirements
Innovation

• Integrated with multiple ERP/Financial systems – Like Oracle, SAP,

SAGE, TALLY etc.
• Cutting edge hardware devices
Highest Agile and • All the hardware and software development is done in-house
Quality Flexible
assuring highest quality
• Backed up by 24*7 support

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Driven by Innovation
Lumin/Beam Reader LuminOS Reader
Self Service Kiosk RFID lockers Digital Waiver
Corporate Control Digital Signage Go Kart Integration
2-line RFID reader Loyalty & Membership F&B Kiosks BizInsights App
Card Sale & Recharge Mobile POS on PDA & Tablet Merchandize Management Web Management Studio
2008-09 2012-13 2016-17 2019

2010-11 2014-15 2018 2022-23

3.5’ LCD Panel reader Water Resistant IP65 reader XTER/XCESS Radian Band
Redemption & Inventory F&B Sales Redemption kiosk Recipe Management
Promotions Service Maintenance HQ Stock Management WhatsApp Integration
Reservation Module Online Sales OTA integration
Coupon Management Recurring Pay
Guest Smartfun App

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Parafait FEC Management Solution

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 Current Offerings in Market
• Currently, each solution provider caters to one area of business.
For example:
• RFID Card systems for Arcade centers
• F&B POS for Food and Beverage Sales
• Online Booking for Customer Pre-Booking
• Online Party/Event Booking Systems
• Waiver Management for Adventure/Attractions
• Slot Booking Systems for managing schedules and capacity etc.

• The operators end up using at least 3 to 4 systems of the above,

in standalone mode or with limited integration

• Makes the whole operations and offerings cumbersome,

restricted, manually managed with no integrated view

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Parafait - All in One Solution for FECs

RFID Card
System
Analytics &
Reporting Slot based
Booking

3600 CRM
Waiver
Management
A complete solution for FEC -
Arcades, Trampoline Parks,
Party Booking & Online
Management Booking Multi-Activity Entertainment
Centers with F&B offerings and
F&B and Complete
Retail POS Cashless more…

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Parafait – A Complete Solution

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Seamless Cloud HQ for Multi-Site Operations

Online Functions Centralized Mgmt. Centralized Reporting 3rd Party Integration

(E-Commerce, Smartfun (Packages, Users & (Web reporting, (Example, ERP
App, Registration, Waiver, Roles, Roaming, BizInsights App Accounting, HR, Payroll)
Party Reservation) Promotions/Loyalty etc.) Dashboard)

Corporate HQ Server

……
Store 1 Store 2 Store 3 Store n

“On-Demand” Roaming Data Synchronization from Store to HQ via Webservices

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Brands that trust Parafait

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Major Customers Across the World
Chuck E Cheese’s, USA – Largest AEON, Malaysia/Vietnam – FEC
FEC Operator (525+ stores) in the Chain in Malaysia with about 90+
world stores

Fantasy Island, UK – One of the Clacton Pier, UK – One of the

largest beach site amusement premier entertainment center in
parks in UK UK

Funcity, India – One of the leading Game Master, Indonesia – 35+

operators in India with 25+ FEC Arcades/FECs. One of the largest
sites operators in Indonesia.

GameTime, USA – Premium Funtasia, Ireland –One of the

Family Entertainment Centers, has popular and large indoor theme
multiple outlets across Florida. parks in the Dublin region

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Sample Customers in Middle East
Funcity GCC Emaar, UAE Chuck E Cheese’s, KSA Pixoul Gaming, UAE

IMG Arcade, Dubai The Beach (HB Leisure), Dubai Orange HUB, UAE Magic Island, Bahrain

Aljazeera Alkhadra Tabuk, KSA Osool, KSA Fun Zone Park, Kuwait Cheeky Monkeys, UAE

Please visit our website www.semnox.com for more details

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Appendix - Parafait Solution Components

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Business Process Flow in Parafait
Ticket Sale Waiver Validate Manage
Management
• Web Booking • Online Waiver • Via Access Gates • Capacity
• OTA based Sale • Point of Sale • Mobile Validator Management
• Point of Sale • Kiosk • Deducting Agents • Time Management
• Kiosk • Tablet Kiosk
• Mobile App

Marketing & Analytics Backoffice Spend

CRM
• Loyalty • Sales Dashboard • Management • F&B
• Membership • Web Reports Studio • Merchandise
• Promotions • Custom reports • Inventory with • Lockers
• Campaigns • Alerts via Recipe Mgmt. • Party/Events
• Digital Signage SMS/WhatsApp • Staff Time Clock

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Parafait RFID Card System
• Based on RFID Contactless Technology → First one to
introduce RFID in the industry
• WIFI based – Supports 2.4GHz or 5Ghz (optional)
• Supports standard Credits/Token/Bonus/Time/Game
based packages
• Promotions based pricing for packages/game pricing –
LUMIN weekday, weekend, holidays, happy hour more
BEAM
• Record payouts from Novelty/Claw Machines
• Physical/E-Ticket support at Card Level
• Supports Customer Registration with incentive
• Membership packages rewarding your loyal customers
• Offer combo offerings for your customers – Games,
F&B, Merchandize, Playarea, Activities & more
• Industry leading features with CreditPlus Entitlements

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LUMINOS
Parafait Ticket Sale
Multi
Sales
Channel
Web Bookings OTA based Sale Point of Sale Call Center Mobile App Self Service Kiosk

Multiple
Media &
Models QR Code Barcode Wristband Card Ticket

General Entry Capacity Based Combo Offers

Ticket
Types Slot Based Group Bookings
Subscription based & more….

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Online Booking Offerings
Customer
Registration • Seamless integration of Parafait with
& Loyalty SMS/Whatsapp/Email/WeChat etc.
Profile
F&B, • Send receipts/booking/waiver code confirmations
Buy, Top-up,
Merchandize to customers
Check
Sale (coming
balance • Notify/send for expiry of play time, loyalty points,
soon)
coupons

Web Online • Reminder for upcoming visits, changes in schedules

• Send alerts to staff/manager for exceptions →
Ticketing & Notifications for transactions for not meeting the
Waiver set rules/exceptions etc.
Attraction
Management
booking
• Notify stocks ending in prize shops/kitchen etc.

Party • Receive scheduled/end of day reporting alerts

Reservation

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Parafait Kiosk Solution

Klassic Komplete Klaimprize

• Designed for Unattended • Self Service redemption
• Buy & Recharge • ROTs sent to counter
• Dispenses RFID Cards locations
• Accept & Sign Waivers • All-in-one with Server &
• Customer Registration Networking included
• Check Balance & History

Kulinary Kinetick Kustomer

• Buy RFID/Barcode • Register & Update
• For Food & beverage membership details
• Contactless F&B Ordering Wristbands
• Accept & Sign Waivers • Manage Loyalty Account
• KOTs sent to Kitchen/ • Accept & Sign Waivers
Counter

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 Parafait Waiver Module

• Full Fledged waiver module with ability to define and mange waiver agreement individually for multiple attractions
• Supported via Online, Self Service Kiosks, Tablet Kiosk and POS
• Integrated with WACOM signature capture device at Point-of-Sale counters
• Ability to program waiver signing reminder e-mails for Party Attendees
• Fully Digital - Easy to search/view/print and export as needed
• Ability for parents to sign for minors. Alert mechanism to recapture waiver as minor turns major
• Innovative waiver code concept in accordance with GDPR guidelines
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Validate & Control

• System has capability to take in multiple forms of inputs

barcode, QR Code, RFID, Fingerprint
• Real time validation with the server
Access Gates
Deducting Agents
• Capability to set number of visits, number of
entries/exits allowed, time duration allowed, the visiting
hours allowed etc.
• Validation can be done via
• Access Gates / Turnstiles
• Standalone Deducting Agents
• Mobile Validators
• Validation at POS
Mobile Validator
Deducting Agents

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Time & Capacity Management Solution
1. Supports time-based check-in as well as entry-based check-in
2. For time-based check-in, the overtime can be charged in blocks of time or per minute charge with
CHECK-IN/CHECK-OUT

varying pricing. Also, supports auto check-out

3. Option to capture parent/guardian details, option to capture the picture of the family entering the
MODULE

facility, option to link parent wristband with the kid’s wristband, ensures security
4. Option to pause the time, if the kid wants to leave the facility for a break
5. Reports that provide detailed data on time spent by each customer inside the facility
6. Setup notifications to customers via SMS/Whatsapp
7. Setup alerts to Staff/Supervisor for timely actions on the floor

1. Option to define multiple schedules for an attraction

(SCHEDULING)

2. Book multiple attractions/activities together in a combo product

SLOT BASED
BOOKING

3. Can have waiver linked to these attractions, which the customers need to sign before entering
4. Can define seat layout for these attractions and set a limit
5. Ability to reschedule (without rebooking) and block slots
6. Take bookings over phone online and send out confirmation via email/SMS/Whatsapp

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Manage Time & Capacity via RADIAN Wristband (expected in FY24)

RADIAN Wristbands makes Time Management simple & easy. No need of Human timekeeper
• Maximize Revenue using the venue by the minute & Easy time tracking allowing to free up your staff time
• No more color-based paper wristband tracking, restrictive usage by slots and reduced operational costs

• RFID technology to identify and activate

• LED bezel with software-controlled patterns to identify
• LED glow & Vibration alert to players about time expiry
• Ability to change color/patter based on events → Change to
yellow when its 5 minutes to end time
• Rechargeable Lithium-Ion Battery
• Wireless Communication providing wide range coverage

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Spend Management - F&B/Merchandize
1. Full kitchen or self-service kitchen support
2. Kitchen display system support (as well as supports KOT printing)
F&B SALES

3. Recipe and Inventory management capabilities, ability to setup the bill of material and deduct the
material used based on the end product
4. Ability to define the combo products including F&B products – Example: 1 Entry Ticket + 1 Sandwich +
1 Coke – System able to validate the entry ticket to check for the entitlements
5. Offer combo packages for your customers with ticketing, F&B, Merchandize and more
Merchandize

1. Ability to sell merchandize

2. Ability to maintain the inventory of the merchandize
Sales

3. Ability to define multiple inventory locations and track stock movement

4. Purchase and receive functionality along with inventory counting/costing functionality

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Spend Management – Party Reservation / Bookings
1. Supports party hall reservation, group bookings, and online payment for the same
PARTY RESERVATION

2. Ability to book multiple time slot or facilities in a single booking

3. Ability to merge two facilities to create a larger facility and allow booking against this entity
4. Option to select Combo packages, add additional F&B, card products apart from the booking product,
at the time of booking
5. Option to link waiver to the facility, booking product
6. Option to collect advance amount, email the booking details to the customer

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Stock Management – Parafait EZEE Inventory
1. Ability to handle Central Inventory process from HQ and individual sites
2. Product definition including Bill of Materials
STOCK MANAGEMENT

3. Order, Receipt and Return process

4. Physical Stock Counting, Adjustments and transfers across stores/locations
5. LOT based inventory including expiry date management
6. Recipe Management with multiple UOM support
7. Liquor/Beverage Stock Control and Reporting
8. Integrated Reporting module for tracking and analyzing gross profit
9. Android APP to perform receive, physical stock count, move/transfer stock with offline capability

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Reporting – BizInsights Mobile Dashboard

• With BizInsights, get visibility into your business anytime,

anywhere
• Able to get insights with a moments notice for better and faster
decision making
• Based on Tableau Platform for rich customized visualization
• No need to reach office or get somebody to get reports for you
• Interactive with drill down allowing you to filter for easier analysis

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Reporting – Operational Reporting & Analytics

• Summarized Layer for Trend and Insights Analysis

• Operational reports on detailed data
• Web based reporting for easy access

Decision making
• Build own custom reports with simple SQL queries
Decision
• Existing repository of reports available based on best
Synthesize practices across the regions and clients
Knowledge
Analyze • Able to generate reports in different types – PDF, Excel, CSV,
Text
Information
Summarize
• Schedule Reports at predefined internals and get in your
Organize Data email or WhatsApp or SMS or all

Collect

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Alert Management via SMS/WhatsApp/Email
• Seamless integration of Parafait with SMS/WhatsApp/Email/WeChat etc.
• Send receipts/booking/waiver code confirmations to customers
• Notify/send for expiry of play time, loyalty points, coupons
• Reminder for upcoming visits, changes in schedules
• Send alerts to staff/manager for exceptions → Notifications for
transactions for not meeting the set rules/exceptions etc.
• Notify stocks ending in prize shops/kitchen etc.
• Receive scheduled/end of day reporting alerts

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3600 Customer Relationship Management (CRM)

Parafait provides comprehensive CRM solution for businesses:

• Capture and analyze Customer profiles
• Enable & manage tiered membership programs
• Marketing/campaign management by Email/SMS/Whatsapp
• Manage comprehensive loyalty programs
• Provides insights into spend patterns, success of
promotions/loyalty programs, reach and effect of marketing
programs →Fine-tune strategy

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Parafait SmartFun App
Parafait Smart Fun App provides the end users
the ability to
• Buy new cards, top-up existing cards
• Link existing cards to the customer
record
• Check Card balance & Card activities
• Get notifications/offers
• Play Game: Scan the QR code on the
game machine and start playing using
your card balance (in development)

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Digital Signage
• Hassle-free – Access and manage multiple forms of content 24/7 from a centralized
location
• Versatile – Dynamic event-based screen display
• In-built scheduling system – Schedule content for your digital displays in advance

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Parafait RFID Locker Solution

• RFID lockers are integrated with the RFID cards or

wristbands which can be used as key eliminating the
need for a separate key

• Free Selection or Fixed assigned Selection Options

• Function of time-based operation – Automatic locker

door open at programmed time, door open or alarm
for specific setting time (for shift use)

• Battery Monitoring by User card and low battery

alarm by both sound and LED lamp

• Highest Security by AES 128-bit security algorithm

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 Thank You

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