File No.

CR-HQ0PERS(PUMR)/13/2023-O/o CPOIR/HQ/CR 1561/1562

I/66489/2024

मध्य रे लवे/CENTRAL RAILWAY

प्रधान कायार्यालय/Headquarters Office
कािमक िवभाग/Personnel Department
सी.एस.एम.टी., मुंबई/CSMT,Mumbai-400001
CR No.174/2024
Med 34
क्रमांक CR-HQ0PERS(PUMR)/13/2023 िदिनांक 11-12-2024
As per mailing list No.1

िवषय: Railway Healthcare Policy Instructions – reg.

1. Copy of Railway Board’s letter No.2024/I &Trans. Cell/Healthcare/P dated

29/08/2024 along with its enclosure in connection with the above is enclosed herewith for
information and necessary action.

DA: As above.

Sd/- (Damayanti S. Deokar)

APO (Ruling/Legal)
As per mailing list No.2 -/ प्रधान मुख्य कािमक अधिधकारी

-/ पीसीपीओ /मध्य रे ल वे
 1546
2529720/2024/O/o CPOG/HQ/CR

भारत सरकार GOVERNMENT OF INDIA

रे ल मं+ालय MINISTRY OF RAILWAYS
रे लवे बोड1 RAILWAY BOARD

No.2024/I & Trans. Cell / Healthcare /P New Delhi, Date: 29.08.2024

The General Manager DG, CTIs

PCMDs, PCPOs DG, RDSO
PHODs CMD, RailTel
All Indian Railways

Subject: Railway Healthcare Policy Instructions - reg.

The issue of providing better railway healthcare has been a constant endeavour of the
Railway Administration. Suggestions / references on the same have been under active
consideration of the Railway Board and the following has been decided:

1. Pan-IR UMID Card for Serving Staff, Pensioners and Dependent Beneficiaries:

i. QR coded pan-IR UMID card may be issued on request through HMIS @ Rs 100/-
per card (Rs one hundred per card.)

ii. e-UMID: All UMID Cards would be placed, as ‘issued document’, in Digi-Locker of
the Primary Card Holder (i.e., IR’s Serving Employee / Pensioner) and made
available on beneficiary’s profile on HMIS App.

iii. pan-IR validity: for treatment at all Railway Hospitals / Health Units and for referral
or emergency treatment at any of IR empanelled HCOs (Health Care Organisations
like private hospitals, diagnostics, specialists etc.)

2. Referral:

i. Referral shall not be in favour of any particular empanelled hospital by name. All
referrals shall only mention that the referral for treatment is valid for any IR
empanelled HCO on IR. (ref. GoI, Ministry of Health & FW, O.M. No. Z 15025 /105
/2017 /DIR /CGHS/EHS dt. 9th Nov. 2017).

ii. Zonal Railway shall empanel HCOs for all employees/ pensioners/ dependents
on IR as entitled to avail treatment /services. This shall be incorporated in all
extant empanelled HCOs with immediate effect.

iii. All referrals would be valid for a period of 30 (thirty) days or as further specified.
Referral would be subject to revalidation, wherever required, by the same referring
Railway Authority / Railway Doctor.

iv. Features are at Annexure-I.

v. Zonal Railways to ensure compliance at all extant/subsequent empanelled HCOs.

ARUNANG Digitally signed

Digitally signed by Digitally signed by
SHU
by ARUNANGSHU
SARKAR AVNINDER AVNINDER SINGH BHASIN Pranav Kumar Pranav Kumar Mallick
Date: 2024.08.29
SINGH BHASIN Date: 2024.08.30 14:37:14 Mallick Date: 2024.08.29
SARKAR 16:54:36 +05'30' +05'30' 16:50:26 +05'30'
 1547
2529720/2024/O/o CPOG/HQ/CR

3. Treatment at Institutes of National Importance (INIs) viz. PGIMER-Chandigarh,

JIPMER-Puducherry, NIMHANS-Bengaluru and 25 AIIMS.

a) No referral / permission is required for Treatment (OPD/ Consultations/ IPD/ Indoor

Treatment/ Investigations/ Diagnostics/ Tests) at the above-mentioned INIs.

b) Medicines prescribed by these INIs shall be obtained from the Railway Hospital
after initial treatment and medication in OPD / Emergency.

c) With respect to the IPD treatment, till the time patient is admitted in these hospitals,
medicines dispensed by these INIs, Tests and other diagnostics done at these INIs,
would be covered in the expenses met during the treatment at these INIs.

d) Medicines prescribed by these INIs, including the follow up medicines and other
services shall be provided by the Railway Hospital / Health Unit.

e) Reimbursement for treatment at these INIs shall be as per actuals or city specific
CGHS Rates, whichever is lower.

f) The above excludes dental implants and / or such treatments that are not allowed
under extant instructions.

g) Any addition to the list of INIs at para 3 would require prior approval of the Railway
Board.

4. Directory of IR empanelled HCOs (showing location, specialization / services and rating).

a. HMIS App would show live Directory of IR’s empanelled HCOs. The Directory
would have two Lists (sub-Directories): (i) Empanelled HCOs where cashless
treatment facility is available on referral and emergency (ii) Empanelled HCOs with
Non-cashless facility, categorized as ‘CARE’.

b. HMIS App has been provided with a feature of rating by the Patient availing
treatment at IR empanelled HCOs. Zonal Railways shall use this feature for
performance assessment of empanelled HCOs and addressing issues resulting in
poor ratings.

c. Explanatory illustration is at Annexure-II.

d. General instructions on HMIS Directory of IR empanelled HCOs are at Annex-III.

5. Leveraging IR’s Digital Health Infrastructure (HMIS):

a. For Serving Employees, (RELHS) Pensioners and Dependents: treatment at RH /

HU and empanelled HCOs shall be, without exception, w.r.t. UMID.
[note: Those railway pensioners and/or their dependent beneficiaries, who are entitled to
medical treatment / services / medicines at RH / HU but no UMID has been issued to them,
shall not be denied medical treatment/ services/ medicines at RH / HU. Their UMID No. would
be generated, at first opportunity, w.r.t. their PPO and Aadhar, whenever they approach RH /
HU, to enable them to avail of entitled facility. Remaining details /fields in UMID card would
be verified and filled up in HMIS Database.]

ARUNANG Digitally signed

Digitally signed by Pranav Digitally signed by
SHU
by ARUNANGSHU
SARKAR AVNINDER AVNINDER SINGH BHASIN Kumar Pranav Kumar Mallick
Date: 2024.08.29
Date: 2024.08.29
SARKAR 16:55:05 +05'30' SINGH BHASIN Date: 2024.08.30 14:37:53
+05'30' Mallick 16:50:54 +05'30'
 1548
2529720/2024/O/o CPOG/HQ/CR

b. Indian Railway Medical Manual contains provision that servants / attendants or non-
dependents temporarily staying with the railway employee / pensioner, who are
in need of medical attention, could avail medical treatment / services /medicines
at RH / HU as private patients on payment: It has been decided that the same may
be availed w.r.t. Primary UMID Card on payment @ city specific CGHS Rates or as
prescribed by Railways wherever CGHS rates are not available. In HMIS treatment of
such non-dependents shall be limited to the jurisdiction of Railway Hospital / Health Unit
where the railway employee resides. At all other RHs / HUs such usage is prohibited
and would be system blocked in HMIS. In all cases where treatment is not being availed
by the Primary Card-holder herself / himself, all transaction slips in HMIS w.r.t. such
non-dependents as private patients shall capture Name, Relationship and Aadhar no.
of the Patient availing treatment along with OTP based confirmation by Primary UMID
Card-holder and payment. All such transactions would be reflected in HMIS profile of
the Primary Card-holder.
[note: Special Instructions: Card is non-transferable. Primary Card-holder is required to keep the
card in her / his safe custody and use scrupulously. Changes or up-dations are the responsibility of
the Primary Card-holder who, when a fresh card is required to be issued due to changes / up-dations,
shall block it in HMIS and request for a fresh card to be issued. Misuse shall be liable for proceedings
under D&AR and/or civil/criminal proceedings. Loss / Theft to be immediately reported by the
Primary Cardholder to the controlling officer and Medical Officer along with a copy of the FIR and
Card to be blocked in HMIS.]

6. On-line HMIS integrated payment gateway for payments relating to treatment

services including medicines at RH/HU has been provided in HMIS.

7. Standardised format of pan-IR UMID card for serving employees, pensioners and
dependents is at Annexure-IV.

8. Health Directorate (ED/Health and / or Director /Health Policy & Projects) Railway
Board is the ‘single point of contact’ (SPOC) for HMIS and coordination with
RailTel / C-DAC on issues regarding HMIS.

This issues with the approval of Railway Board (DG/RHS, DG/HR, MF and the CRB & CEO).

Kindly acknowledge receipt and ensure compliance. Hindi version would follow.

Enclosures: As above Pranav Kumar Digitally signed by Pranav

Kumar Mallick
ARUNANGSHU Digitally signed by ARUNANGSHU

SARKAR
SARKAR
Date: 2024.08.29 16:55:21 +05'30'
Mallick Date: 2024.08.29 16:51:11
+05'30'

(Dr. Arunangshu Sarkar) (Pranav Kumar Mallick)

EDE/H(G) ED/Transformation
Email:[email protected] Email: [email protected]

No.2024/I & Trans. Cell /Healthcare /P New Delhi, Date:29.08 .2024

1. PFAs, All Indian Railways & Production Units. Digitally signed by

AVNINDER AVNINDER SINGH BHASIN
2. The ADAI (Railways), New Delhi;
3. The Director of Audit, All Indian Railways
SINGH BHASIN Date: 2024.08.30 14:38:33
+05'30'
for Member Finance
Copy to:
(i) CMD, RailTel – for ensuring HMIS in line with policy instructions (ii) As per list enclosed:
 1549
2529720/2024/O/o CPOG/HQ/CR
No.2024/I & Trans. Cell /Healthcare /P New Delhi, Date:29.08 .2024

Copy for information to:

1. The Executive Director, Indian Railways Centre for Advanced Maintenance Technology,
Gwalior.
2. The Registrar, Railway Claims Tribunal, Delhi.
3. The Chief Commissioner of Railway Safety, Lucknow.
4. The Secretary, Railway Rates Tribunal, Chennai.
5. The Chairman. Railway Recruitment Board, Ahmedabad. Ajmer, Allahabad, Bangalore,
Bhopal, Bhubaneshwar, Chandigarh, Chennai, Gorakhpur. Guwahati, Jammu & Srinagar,
Kolkata, Malda, Mumbai, Muzaffarpur, Patna, Ranchi, Secunderabad and Trivendrum.
Digitally signed by Pranav Kumar
Pranav Kumar Mallick Mallick
Date: 2024.08.29 16:51:34 +05'30'

(Pranav Kumar Mallick)

ED/Transformation
Email: [email protected]

No.2024/I & Trans. Cell /Healthcare /P New Delhi, Date:29.08 .2024

Copy to:

1. The Genl. Secy., AIRF, Room No. 248, & NFIR Room No. 256-C, Rail Bhavan
2. The Secy. Genl., IRPOF, Room No. 268. FROA, Room No. 256-A & AIRPFA, Room No. 256-D
Rail Bhavan
Pranav Kumar Digitally signed by Pranav Kumar
Mallick
Mallick Date: 2024.08.29 16:51:49 +05'30'

(Pranav Kumar Mallick)

ED/Transformation
Email: [email protected]

No.2024/I & Trans. Cell /Healthcare /P New Delhi, Date:29.08 .2024

Copy to:

1. Advisor/MR, EDPG/MR, OSD/MR, OSD/Coord/MR, Additional PS/MR

PS/MoSR(D), EDPG/MoSR(D), EDPG/MoSR(J), Addl.PS/MoSR(J)

2. PSOs/Sr.PPSs/PPSs to CRB & CEO, M/O&BD, MF, M/TRS, M/Infra

3. All DGs, Secretary/RB, All AMs, PEDs, All EDs, Railway Board.
4. IG/P&TS, Railway Board. Digitally signed by
5. RBCC, Room No. 476 for uploading on the website. Pranav Kumar Pranav Kumar Mallick
Mallick Date: 2024.08.29
16:52:06 +05'30'
(Pranav Kumar Mallick)
ED/Transformation
Email: [email protected]
 1550
2529720/2024/O/o CPOG/HQ/CR

Annexure-I
Referral:

a. Simplified (2-step) Referral process has already been introduced vide para 1 of the
Railway Board letter no. 2018/Trans Cell / Health / Medical Issues dated 24.01.2019.
Representations are being received that the RH/HU are not following the said instructions.
The administrative in-charge of the RH/HU and the DRM / AGM/ GM may ensure strict
adherence to the same.

b. Referral shall not be made in favour of any particular vendor or empanelled private
hospital or any other HCO by name. In this regard the Regulation on Professional
Conduct and Ethics as per Gazette Notification No. R-12013/01/2022/Ethics of 2nd August
2023 issued by the National Medical Mission is also to be kept in view. GoI, Ministry of
Health & FW, CGHS instructions debar this specifically. Such instances could invite
vigilance angle and in addition shall make the erring railway doctor liable for conduct rules
violation.

c. All referrals shall only mention that the same is for any IR empanelled HCO
anywhere on IR. (ref. GoI, Ministry of Health & FW, O.M. No. Z 15025 /105 /2017 /DIR
/CGHS/EHS dt. 9th Nov. 2017).

d. Notwithstanding the fact as to which Zonal Railway has empanelled an HCO (Health Care
Organisations like empanelled private hospitals, diagnostics, specialists etc.), as a cross-
approval policy approach, all empanelment are for IR and all employees/ pensioners/
beneficiaries are entitled to avail treatment /services at any of the IR empanelled HCOs.

e. All referrals would be valid for a period of 30 days. Referral would be subject to
revalidation, wherever required, by the same referring Railway Authority / Railway Doctor

f. Choice would be exercised by the employee / pensioner / beneficiary in writing, for

the purposes of medical pass if required. If desired by the employee / pensioner /
beneficiary, the RH / HU would be duty bound to render all assistance /guidance to the
patient in making her /his decision about the choice from the list IR empanelled HCOs.

g. In all Referral cases, a referral authentication token, along with a Digital Referral Letter,
in HMIS would be generated by the RH / HU that has referred the patient. The empanelled
HCO wherever the patient chooses to avail the referral treatment / facility would use its
own (HCO specific login ID) to accept the referral token available against the UMID Card
detail in HMIS App.

h. In emergency cases [already laid down in the para 4 of the draft MoU stipulated vide
Railway Board letter No. 2021/H-1/10/MoU dated 20.11.2023 – copy enclosed] the
empanelled HCO would use its login ID to verify UMID card and tick on the ‘red-flag’. An
SMS (SOS) message in HMIS against that UMID would be sent to the concerned RH in-
charge of the Unit of the Primary UMID Card-holder and Zonal Railway Hospital
Administrator.

*****

Digitally signed by Digitally signed by

ARUNANGS ARUNANGSHU
SARKAR AVNINDER Digitally signed by Pranav Kumar Pranav Kumar Mallick
AVNINDER SINGH BHASIN
HU SARKAR Date: 2024.08.29 SINGH BHASIN Date: 2024.08.30 14:39:06 Mallick Date: 2024.08.29
16:55:45 +05'30' +05'30' 16:52:22 +05'30'
 1551
2529720/2024/O/o CPOG/HQ/CR

Annexure-II - Illustration

Illustration A: Referral case

(referral by Railway Doctor for treatment at IR empanelled Hospital)

Patient A (UMID Card-holder) is issued a referral by Railway Doctor for treatment at IR

empanelled Hospital anywhere on IR. Patient A looks up the live Directory in HMIS App and
sees the location, rating and services/ specialization offered by various empanelled Hospitals
on IR.

Patient A may choose cashless treatment facility at any one of the empanelled Hospital in List
A of the Directory.

Alternatively, if Patient A finds that one Hospital in list B suits her / him better, in terms of
location or specialization services, Patient A may avail treatment at her / his chosen Hospital in
List B.

IR empanelled Hospital (either List A or List B) would have an OTP based (login) access to
verify the Patient’s UMID card and tick the unique referral token - shown against that UMID
Card - to acknowledge the digital referral letter issued by the Railway Doctor.

If Patient A goes to chosen Hospital in List B, avails of the treatment as per railway referral and
makes all payments herself / himself @ CGHS Rates, the Patient A, after getting a fit / discharge
certificate and resuming railway duty (if serving employee) would submit bills for reimbursement
(with all the records as required) to the designated jurisdictional RH/HU of the Primary Card-
holder, for having availed of the treatment w.r.t. referral by Railways. The eligible
reimbursement claim is credited within the prescribed time limit for reimbursement, in the salary
account for serving employee and bank account indicated by the pensioner.

Illustration B: Emergency Case.

Patient B is in need of (defined) emergency treatment. Patient B checks up the live HMIS
Directory to choose an empanelled Hospital that suits her / him best (location-wise or rating-
wise or service-wise). Empanelled Hospital could be in List A or List B of the Directory.

The empanelled Hospital uses OTP based (login) access to verify Patient B’s UMID card and
ticks the emergency treatment ‘red flag’ against the UMID. Systems (HMIS) triggered message
(SMS-SOS) against that UMID is sent to the concerned RH in-charge of the jurisdictional unit
of the Primary UMID Card-holder and Zonal Railway Central Hospital.

Patient B, after availing treatment submits bills to jurisdictional RH / HU for reimbursement with
all the records for having availed of the treatment w.r.t. emergency treatment. The eligible
reimbursement claim is credited within the prescribed time limit for reimbursement, in the salary
account for serving employee and bank account indicated by the pensioner.

Benefit of reimbursement of Medical Expense from two sources: Patient B is encouraged

to avail of the benefit of reimbursement of medical expense from two sources (i.e., Total Bill
less claim paid by Insurance, is reimbursable up to the admissible amount @ CGHS rates) vide
Railway Board letter No. 2009/H/6-4/Policy dated 09.04.2015 which also has an
illustration attached to it. (copy enclosed as Annex. -V).

Illustration C:
Patient C avails of certain treatment / services at the List B of the Directory but has neither any
prior referral nor is in need as an emergency. Though Patient B avails benefit of treatment /
services at the List B empanelled Hospital @ CGHS rates, expenditure incurred by Patient C
is not eligible for reimbursement.
*****
Digitally signed by
Pranav Kumar Pranav Kumar Mallick
ARUNANGS Digitally signed by
ARUNANGSHU SARKAR AVNINDER
Digitally signed by
AVNINDER SINGH BHASIN
Mallick Date: 2024.08.29
HU SARKAR Date: 2024.08.29
16:56:17 +05'30' SINGH BHASIN Date: 2024.08.30 14:39:43
+05'30'
16:52:41 +05'30'
 1552
2529720/2024/O/o CPOG/HQ/CR

Annexure-III – Live Directory of Empaneled Health Care Organisations (HCOs)

[Health Care Organizations like Private Hospitals, Diagnostic Centers, Specialists etc.]

Live Directory (in HMIS App) of all empanelled HCOs on IR

Category Features

List A: (a) MoA / MoU by Zonal Railways shall

Directory of Empanelled HCOs with Cashless unambiguously provide that all railway
Treatment Facility in case of Referral and Emergency employees, pensioners and their
dependent beneficiaries carrying their
UMID card would be entitled for
treatment.

(b) Cases of referral by Railway Doctor or

Emergency - UMID card-holder entitled
for cashless treatment at IR emnapelled
private Hospitals as per HMIS Directory.

List B: (a) UMID Card may be used for

Directory of Empanelled HCOs with on-payment treatment on payment (by patient) at
facility categorized as ‘CARE’ (CGHS’ empanelled empanelled Hospitals under ListB
HCOs Access to Railway Employees) (CARE) in HMIS Directory.
Note: (b) In these empanelled Hospitals
(‘CARE’) - Referral by Railway
(i) Health Directorate, Railway Board, as a single
Doctor and / or Emeregency cases
window would enter into MoA / MoU with CGHS
shall be eligible for reimbursement.
empanelled HCOs on identical Terms &
Conditions and Rates as between that HCO and
(c) Railway employees, pensioners and
GoI, Ministry of Health & FW (CGHS), but without
dependent beneficiaries would avail
any cashless / credit facility and therefore without
treatment / services w.r.t. UMID card
any stipulation of PBG or EMD. Special emphasis
and Aadhar, both to be captured in
in MoA/MoU would be on providing prompt and
every transaction slip issued by the
required medical attention /treatment to Railway
empanelled HCO.
beneficiaries carrying UMID.
(ii) Health Directorate, Railway Board shall sync / (d) All efforts would be made to credit
update this Database w.r.t. CGHS’ list of the Reimbursable amount (referral
empanelled HCOs as and when CGHS revises its and emergency cases only) at the
list. earliest within the time limit
prescribed for reimbursement
(iii) Treatment / services availed would be on payment through salary bill in salary account
basis by the railway employee /pensioner of serving railway employee and
/dependent beneficiary @ CGHS Rates. bank account indicated by the
pensioner.
Treatment / Mode Reimbursable
Services availed as per extant (e) Walk-in-facility would be on prior
at List B: ‘CARE’ procedure @ payment by the patient (UMID card-
CGHS Rates. holder) at CGHS Rates / charges as
Referral by per the MoA. This is, however, not
Railway Doctor On- Yes reimbursable.
Emergency payment by Yes
Walk-in-facility UMID
(non- cardholder no
reimbursable)

*****

Digitally signed by
ARUNANGS ARUNANGSHU
SARKAR AVNINDER
Digitally signed by
AVNINDER SINGH BHASIN
Digitally signed by
Pranav Kumar Pranav Kumar Mallick
HU SARKAR Date: 2024.08.29 SINGH BHASIN Date: 2024.08.30 14:40:14 Mallick Date: 2024.08.29
16:56:32 +05'30' +05'30' 16:53:00 +05'30'
 1553
2529720/2024/O/o CPOG/HQ/CR
Annexure-IV – standard format of pan-IR UMID Card
16)
Pensioner User Manual for Unique Medical ID Card

The Numbering scheme is adopted to remain unique across all the units in Indian Railways
Pensioner User Manual for Unique Medical ID Card
so as to facilitate availing medical services from any other units by their unique identification
and validation.
16) The Numbering scheme is adopted to remain unique across all the units in Indian Railways
so as to facilitate availing medical services from any other units by their unique identification
Access to Web site

For Dependent of Serving Employees For Serving Employee

and validation.

Use the following URL to access to the web site for all the services related to Medical Identity
Access to Web site
Card

www.digitalir.in/umid/ Use the following URL to access to the web site for all the services related to Medical Identity
Card
This web site can be accessed through PCs & Mobiles’ browsers having internet connection. It
is not restricted to Rail Net connection. www.digitalir.in/umid/
The mobile users can access to the application from Google Play Store under the following logo This web site can be accessed through PCs & Mobiles’ browsers having internet connection. It
(UMID) is not restricted to Rail Net connection.

The mobile users can access to the application from Google Play Store under the following logo

Government of India
(UMID)

Government of India
Ministry of Railways
Ministry of Railways
Indian Railways Indian Railways

Indian Railways Indian Railways

UMID No. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

UMID No. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Type of Card Self / Dependent
Type of Card Self / Dependent
Name of the Card-holder xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Ver.C.1.0 - Indian Railways Page 3 of 10 Name of the Card-holder xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
masked Aadhar xxxx-xxxx- _ _ _ _ masked Aadhar xxxx-xxxx- _ _ _ _
Ver.C.1.0 - Indian Railways Page 3 of 10

Validity Upto ___ / ___ / _____ Validity Upto ___ / ___ / _____
Valid at all Railway Hospitals (RHs) / Health Units (HUs) on IR. Valid at all Railway Hospitals (RHs) / Health Units (HUs) on IR.
Instructions: (please refer to instructions formally issued on the matter) Instructions: (please refer to instructions formally issued on the matter)
• Primary Card-holder / Dependents: Referral or Emergency cases entitled to cashless treatment at any IR • Primary Card-holder / Dependents: Referral or Emergency cases entitled to cashless treatment at any of the IR
emnapelled Hospitals shown in HMIS Directory. At Institutes of National Importance viz. AIIMS /PGIMER- emnapelled Hospitals shown in HMIS Directory. At Institutes of National Importance viz. AIIMS /PGIMER-
Chandigarh /JIPMER-Puducherry /NIMHANS-Bengaluru - no referral required and is reimbursable as eligible. Chandigarh /JIPMER-Puducherry /NIMHANS-Bengaluru - no referral required and is reimbursable as eligible.
• Servant / Attendant or non-dependents: temporarily staying with Primary UMID Card-holder and in need of
!ािधकार/ Issuing Authority medical attention may avail of medical treatment / services /medicines at RH / HU as private patients on payment
@ city specific CGHS Rates or as prescribed. Such usage to be strictly limited at the RH / HU where Primary
Card holder resides. All transactions secured and captured w.r.t. HMIS profile of Primary Card-holder.

!ािधकार/ Issuing Authority

Details of Primary Card Holder Details of Primary Card Holder

Primary UMID Card-holders’ Name : • xxxxxxxxxxxxxxxxxxxxx

Primary UMID Card-holders’ Name : • xxxxxxxxxxxxxxxxxxxxx
Primary UMID Card No.: • xxxxxxxxxxxxxxxxxxxxx
Primary UMID Card No.: • xxxxxxxxxxxxxxxxxxxxx Designation: • xxxxxxxxx
Designation: • xxxxxxxxx Station/Unit and HQ of employee: • xxxxxxxxx
Station/Unit and HQ of employee: • xxxxxxxxx HRMS ID
HRMS ID • xxxxxxxxx
• xxxxxxxxx masked Cell No.
masked Cell No. • xxxxxx- _ _ _ _
• xxxxxx- _ _ _ _ Jurisdictional RH /HU • _ _ _ _ / _ _ _ _ (Division _ _ _ _ _ / Railway_ _ _ _ _ _)
Jurisdictional RH /HU • _ _ _ _ / _ _ _ _ (Division _ _ _ _ _ / Railway_ _ _ _ _ _)
Special Instructions: Card is non-transferable. Primary Card-holder is required to keep the card in her / his safe
Special Instructions: Card is non-transferable. Primary Card-holder is required to keep the card in her / his safe custody and use scrupulously. Changes or up-dations are the responsibility of the Primary Card-holder who, when a
custody and use scrupulously. Changes or up-dations are the responsibility of the Primary Card-holder who, when a fresh card is required to be issued due to changes / up-dations, shall block it in HMIS and request for a fresh card to
fresh card is required to be issued due to changes / up-dations, shall block it in HMIS and request for a fresh card to be issued. Misuse shall be liable for proceedings under D&AR and/or civil/criminal proceedings. Loss / Theft to be
be issued. Misuse shall be liable for proceedings under D&AR and/or civil/criminal proceedings. Loss / Theft to be immediately reported by the Primary Cardholder to the controlling officer and Medical Officer along with a copy of
immediately reported by the Primary Cardholder to the controlling officer and Medical Officer along with a copy of the FIR and Card to be blocked in HMIS.
the FIR and Card to be blocked in HMIS.
!ािधकार/ Issuing Authority
!ािधकार/ Issuing Authority
Pensioner User Manual for Unique Medical ID Card
Pensioner User Manual for Unique Medical ID Card

16) The Numbering scheme is adopted to remain unique across all the units in Indian Railways

For Pensioner’s Dependent For Pensioner

so as to facilitate availing medical services from any other units by their unique identification 16) The Numbering scheme is adopted to remain unique across all the units in Indian Railways
and validation. so as to facilitate availing medical services from any other units by their unique identification
and validation.

Access to Web site

Access to Web site
Use the following URL to access to the web site for all the services related to Medical Identity
Card Use the following URL to access to the web site for all the services related to Medical Identity
Card
www.digitalir.in/umid/
www.digitalir.in/umid/
This web site can be accessed through PCs & Mobiles’ browsers having internet connection. It
is not restricted to Rail Net connection. This web site can be accessed through PCs & Mobiles’ browsers having internet connection. It
is not restricted to Rail Net connection.
The mobile users can access to the application from Google Play Store under the following logo
The mobile users can access to the application from Google Play Store under the following logo
(UMID)
(UMID)

Government of India Government of India

Ministry of Railways Ministry of Railways
Indian Railways Indian Railways

Indian Railways Indian Railways

UMID No. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UMID No. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Type of Card Self / Dependent Type of Card Self / Dependent
Name of the Card-holder xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Ver.C.1.0 - Indian Railways Page 3 of 10
Name of the Card-holder xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Ver.C.1.0 - Indian Railways Page 3 of 10

masked Aadhar xxxx-xxxx- _ _ _ _ masked Aadhar xxxx-xxxx- _ _ _ _

Validity Upto ___ / ___ / _____ Validity Upto ___ / ___ / _____
Valid at all Railway Hospitals (RHs) / Health Units (HUs) on IR. Valid at all Railway Hospitals (RHs) / Health Units (HUs) on IR.
Instructions: (please refer to instructions formally issued on the matter) Instructions: (please refer to instructions formally issued on the matter)
• Primary Card-holder / Dependents: Referral or Emergency cases entitled to cashless treatment at any IR • Primary Card-holder / Dependents: Referral or Emergency cases entitled to cashless treatment at any IR
emnapelled Hospitals shown in HMIS Directory. At Institutes of National Importance viz. AIIMS /PGIMER- emnapelled Hospitals shown in HMIS Directory. At Institutes of National Importance viz. AIIMS /PGIMER-
Chandigarh /JIPMER-Puducherry /NIMHANS-Bengaluru - no referral required and is reimbursable as eligible. Chandigarh /JIPMER-Puducherry /NIMHANS-Bengaluru - no referral required and is reimbursable as eligible.
• Servant / Attendant or non-dependents: temporarily staying with Primary UMID Card-holder and in need of
!ािधकार/ Issuing Authority medical attention may avail of medical treatment / services /medicines at RH / HU as private patients on payment
@ city specific CGHS Rates or as prescribed. Such usage to be strictly limited at the RH / HU where Primary
Card holder resides. All transactions secured and captured w.r.t. HMIS profile of Primary Card-holder.

!ािधकार/ Issuing Authority

Details of Primary Card Holder Details of Primary Card Holder

Pensioner UMID Card-holders’ Name : • xxxxxxxxxxxxxxxxxxxxx Pensioner UMID Card-holders’ Name : • xxxxxxxxxxxxxxxxxxxxx
Pensioner UMID Card No.: • xxxxxxxxxxxxxxxxxxxxx Pensioner UMID Card No.: • xxxxxxxxxxxxxxxxxxxxx
Designation at the time of retirement: Designation at the time of retirement: • xxxxxxxxx
• xxxxxxxxx
Station/Unit and HQ of employee from where retired: Station/Unit and HQ of employee from where retired: • xxxxxxxxx
• xxxxxxxxx HRMS ID
HRMS ID • xxxxxxxxx • xxxxxxxxx
masked Cell No. masked Cell No. • xxxxxxxxxxxxxxxxxxxxxx
• xxxxxxxxxxxxxxxxxxxxxx PPO No.
PPO No.
• xxxxxx- _ _ _ _ • xxxxxx- _ _ _ _
Jurisdictional RH /HU Jurisdictional RH /HU
• _ _ _ _ / _ _ _ _ (Div. _ _ _ / Rly ____) • _ _ _ _ / _ _ _ _ (Div. _ _ _ / Rly ____)

Special Instructions: Card is non-transferable. Primary Card-holder is required to keep the card in her / his safe
Special Instructions: Card is non-transferable. Primary Card-holder is required to keep the card in her / his safe
custody and use scrupulously. Changes or up-dations are the responsibility of the Primary Card-holder who, when a
custody and use scrupulously. Changes or up-dations are the responsibility of the Primary Card-holder who, when a
fresh card is required to be issued due to changes / up-dations, shall block it in HMIS and request for a fresh card to
fresh card is required to be issued due to changes / up-dations, shall block it in HMIS and request for a fresh card to
be issued. Misuse shall be liable for proceedings under D&AR and/or civil/criminal proceedings. Loss / Theft to be
be issued. Misuse shall be liable for proceedings under D&AR and/or civil/criminal proceedings. Loss / Theft to be
immediately reported by the Primary Cardholder to the controlling officer and Medical Officer along with a copy of
immediately reported by the Primary Cardholder to the controlling officer and Medical Officer along with a copy of
the FIR and Card to be blocked in HMIS.
the FIR and Card to be blocked in HMIS.
!ािधकार/ Issuing Authority
!ािधकार/ Issuing Authority

ARUNANGS Digitally signed by

ARUNANGSHU SARKAR AVNINDER AVNINDER SINGH BHASIN
Digitally signed by
Pranav Kumar Pranav Kumar Mallick
Digitally signed by

HU SARKAR Date: 2024.08.29

16:56:49 +05'30' SINGH BHASIN Date: 2024.08.30 14:41:30
+05'30' Mallick Date: 2024.08.29
16:53:23 +05'30'
 1554
2529720/2024/O/o CPOG/HQ/CR

Annexure-V

Benefit of reimbursement of Medical Expense from two sources vide Railway Board letter
No. 2009/H/6-4/Policy dated 09.04.2015 which also has an illustration attached to it.
 1555
2529720/2024/O/o CPOG/HQ/CR
 1556
2529720/2024/O/o CPOG/HQ/CR