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Copyright
© © All Rights Reserved
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Customer joined conversation (Dec 4, 2024 at 10:18 AM)

Bot (Dec 4, 2024 at 10:18 AM)


Hello! You are now chatting with MO-bot. One of our specialists will be happy to help you if I can’t find your answer.
Bot (Dec 4, 2024 at 10:18 AM)
By using this messaging service, you agree to Motability's [Privacy
Notice](https://www.motability.co.uk/utilities/genesys-web-messenger/).
Bot (Dec 4, 2024 at 10:18 AM)
We are aware of issues affecting award checks in the Online Account. We are investigating with high importance.
Please check back on your account later today.
Bot (Dec 4, 2024 at 10:18 AM)
What can we help you with today? Please click on an option below.
Customer (Dec 4, 2024 at 10:18 AM)
Hi please can I change my email I don’t use the one you have linked I have t for ages
Bot (Dec 4, 2024 at 10:18 AM)
Sorry. Please click an option.
Customer (Dec 4, 2024 at 10:18 AM)
Update my contact details
Bot (Dec 4, 2024 at 10:18 AM)
Great news! You can update your address, telephone number and email address in the personal details section of your
online account 24 hours a day. To login or create an account please visit our website by clicking
[here](https://www.motability.co.uk/your-account/).
Bot (Dec 4, 2024 at 10:18 AM)
Did this answer your question?
Customer (Dec 4, 2024 at 10:19 AM)
Yes
Bot (Dec 4, 2024 at 10:20 AM)
Thank you for contacting us today, to help us improve our BOT service please provide feedback [here](https://surveys-e
u.reputation.com/surveys3/run?tenantKey=7889186dd79&templateId=66e0480b2e186024dfe2a5a0&locationCode=Mar
keting&locale=en_GB).
Goodbye.
Bot (Dec 4, 2024 at 10:20 AM)
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