Research Paper on E-commerce

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Name: AMNA ISHFAQ

Roll no: 2024F-BCS-190 & Sec-D

Subject: AICT

IMPORTANCE OF E-COMMERCE IN COMPUTER SCIENCE

Abstract
This paper explores the transformative role of e-commerce in reshaping global trade and
consumer behavior. One of the most potential application of information technology in recent
times is that of e-commerce (EC). E-commerce has taken over therefore the world and become a
major commercial activity. Its potential is enormous in supply-chain management,
manufacturing, retail and service operations. The EC domain is made up of three generic areas —
technology, managerial and consumer. E-commerce, also known as electronic commerce, is a new
way of shopping: buying and selling goods and services on all digital channels. This framework
allows commerce to take place with businesses and consumers on the Internet; it opens access
to commerce anywhere and at any time. According to the business models, it can include B2C
(business-to-consumer), B2B (business-to-business), C2C (consumer-to-consumer), and C2B
(consumer-to-business), all of which identify a specific market need in the e-commerce
ecosystem.

The terminology for e-commerce is vast; B2B—business-to-business relationship, B2C—


business-to-consumer relationship, B2E—business-to-employee relationship, and all other conceivable
combinations (for example, C2C—customer-to-customer relationship). Furthermore, subareas of e-
commerce evolve: m-commerce is “mobile commerce” (a small part of the entire e-commerce
transactions that occur when a mobile device such as a cellular phone or Palm Pilot is being used), and k-
commerce is “knowledge commerce” (see Section VI). These are just terms that are part of the complexity
and uncertainty of something so incredibly wide as a science called e-commerce.

So, EC is transforming the manufacturing systems from mass production to demand-based to,
perhaps, customized, just-in-time manufacturing systems. Firms such as IBM, General Motors,
General Electric and Boeing are assembling products for which the parts are produced in a
multitude of places across the world. Sub-assemblers collect materials and components from
their suppliers and they may source materials from one or more levels of manufacturers. In these
multitier systems, such aspects can be critical — communication, collaboration and coordination.
EC is also likely to become a brazen in of modern business, as the WWW continues to
expand, and become more widely accepted. The creation of new customer value-based service offerings
by enterprises to ultimately driving demand for Internet connectivity. That the EC is simply a web site, and
it is much, much, more. EC has got dozens of applications namely home banking, buying stuff in an online
store and mall, checking stocks, not searching on the job, perusing the offering and cooperation. Platforms
like Amazon, eBay, and Alibaba facilitate direct retail sales and wholesale transactions, providing
consumers with easy access to products and enabling retailers to reach a global market. Offers online
banking services, allowing customers to conduct transactions, pay bills, transfer funds, and
manage accounts without visiting physical branches. E-commerce also supports financial services like
online stock trading and digital wallets (e.g., PayPal, Apple Pay).
Some of the Innovations Which are Changing E-commerce:

• Artificial Intelligence and Machine Learning Application in recommendation engines,


chatbots, and detection of fraudulent transactions.
• Blockchain Technology: It will enhance the openness, security, and effectiveness of
transactions.
• AUGMENTED AND VIRTUAL REALITY: Making virtual try-ons and product visualizations to
improve customer experience.
• Internet of Things (IoT): Effects on inventory monitoring, logistics, and personalized
customer experience.
We can expect the future paths of e-Commerce to be along the lines of changes in the
marketplace, substitution of traditional intermediary functions, development of products and
markets, and development of new, closer business-consumer relationships. Also, the
development of e-commerce may stimulate the development of many other sectors already in
process, such as electronic banking, one-to-one marketing, and direct booking of a range of
services, giving it a potential catalytic effect. Increasingly companies will become virtual
organizations with a mobile workforce and radically different and support needs.

Fig.1

REFRENCES:
• W.M.P. Vander Aalst
Process-oriented architectures for electronic commerce and interorganizational workflow
Information Systems
(1999)

• J. Peppard

Customer relationship management (CRM) in financial services

European Management Journal

(2000)
• M.K. Pedersen et al.

Distributed knowledge management based on product state models – the case of decision support in health care
administration

Decision Support Systems

(2001)

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