WEB DEVELOPMENT AND DATABASE

ADMINISTRATION
Level-II
Based on March 2022, Curriculum Version 1

Module Title: - Administering Network Hardware and Peripheral

Module code: EIS WDDBA2 M02 0322
Nominal duration: 60 Hour

Prepared by: Ministry of Labor and Skill

September, 2022
Addis Ababa, Ethiopia

Table of Content

Acronym………………………………………………………. 5

Acknowledgment……………………………………………… 6

Introduction to the Module………………………………….. 7

Unit One: Confirm requirements of client…………… 9

1.1 Identifying and conforming Client peripheral with organizational standard 10
1.2 Documenting client requirements and peripherals 11
1.3 Reporting findings to appropriate person 11
1.4 Verifying client requirements and reporting procedures. 11
1.5 Cover action taken to ensure client support expectation by vendor warranty 12
Self check-1 13
Operation Sheet 1:1 Prepare requirement speciation List 15
Lap Test 1 17

Unit Two: Obtain required peripherals…………………. 18

2.1 Obtain Peripherals under instruction/specification 19
2.2 Entering peripherals into equipment inventory 22
2.3Validating delivered component and physical content that match packaging list 23
2.4 Storing peripherals using vendor/manual guidelines. 24
Self check-2 26
Operation sheet 2.1: Search suppliers using search Engine 27
Lap Test 2 30

Unit Three: Connect Hardware Peripherals………… 31

3.1 Verifying installation schedule 32

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 3.2 Removing old peripherals with environmental consideration and OHS standards 32
3.3 Connecting new peripherals by taking into account operating system procedures. 34
3.4 Configuring computer to accept new peripherals. 35
Self check-3 38
Operation Sheet 3.1: Graphics card compatibility Test 39
Lap Test 3 40

Unit Four: Install peripherals to a network…………. 41

4.1 Planning location of peripherals to provide service to users based on OHS standard.
42
4.2 Connecting peripherals to the network 51
4.3 Connecting peripherals to computers using parallel, serial and other direct connection
methods. 52
4.4 Testing Peripherals based on client’s specifications. 52
Self check-4 54
Operation sheet-4.1: Crimp Ethernet Cable using RJ-45 connecter 55
Lap Test-4 58

Unit Five: Configure peripheral services……………….59

5.1 Install required software to Configure/manage local area network 60
5.2 Using meaningful name for peripherals and control queues 61
5.3 Configuring security and access to make use of peripherals. 62
5.4 Configuring workstation to allow applications work with peripherals. 63
Self check-5 65
Operation sheet-5.1: Setup a peer-to-peer network in windows 10 66
Operation title: Peer-To-Peer Networking in Windows 10 66
Operation sheet 5.2: Procedure for set up Workstation devices.70
Operation Sheet-5.3: Setting a Static IP Address on Windows 10 72
Operation sheet 5.4: View the Connected Computers on Windows 10 76
Operation Sheet-5.7: Share Files to the Other PC on Windows 10 78
Operation Sheet-5.8: Access Files from OtherPC on Windows 10 80
Operation Sheet-5.9: Adding a Printer Manually on Windows 81
Operation Sheet-5.10: Sharing Network Printeron Windows 10 86
Lap Test-5 88

Unit Six: Administer and support peripheral services 89

6.1 Assigning Priority to control queues 90
6.2 Configuring settings on network 90
Self Check-6 92

Unit Seven: Maintain peripherals and fix common problems 93

7.1 Establishing and following regular maintenance schedule 94

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 7.2 Replacing consumables components94
7.3 Fixing peripherals mishaps (unfortunate accident) and malfunction 95
7.4 Monitoring peripheral usage and traffic 98
7.4 Recommending additional needed peripherals 98
7.5 Determining and rectifying failure of peripherals 98
Self check-7 99
Operation Sheet-7.1: Fixing common computer network Problems 100
Lap Test-7 102

Unit Eight: Use and maximize operating system 103

8.1 Configuring an Operating System 104
8.3 Using graphical user interface and command line interface 105
8.4 Utilizing operating system and third-party utilities 105
8.5.Customizable graphical user interface 106
Self check-8 107
Operation Sheet-8.1: How to Customize the Windows 10 Desktop Icons 108
Lap Test-8 109

Unit Nine: Support input and output devices 110

9.1 Setting up and checking functionality of Input and output devices 111
9.2 Installing appropriate drivers. 111
9.3 Ensuring drivers are working properly 111
Self check-9 112
Operation Sheet 9:1 Check Input /Output device drivers Functionality 113
Lap Test 9 116
Reference117

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Acronym

GUI Graphic User Interface

DOS Disk Operating system
MLE Ministry of Labor and Skills
OHS Occupational Health and Safety
HCLA hardware compatibility list ()
MAN Metropolitan area network
TTLM Teaching, Training and Learning Materials
LAN Local Area Network
WAN Wide Area Network
VPNA virtual private network
HDD Hard Disk Drive
CDROM Compact Disk Read Only Memory
DVDROM Digital Versatile Memory
USB Universal Serial Bus

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Acknowledgment

Ministry of Labor and Skills wish to extend thanks and appreciation to the many representatives
of TVET instructors and respective industry experts who donated their time and expertise to the
development of this Teaching, Training and Learning Materials (TTLM).

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Introduction to the Module

Networking is the technology of interconnecting computing devices of all types so information

can flow between them. This includes activities as simple as topology design to those as complex
as the configuration of services and protocols to enable an entire intranet and the support of that
environment.
Network administrators are generally mid-level support staff within an organization and do not
Typically get involved directly with users. Network administrators focus upon network
components within a company's LAN/WAN infrastructure ensuring integrity. Depending on the
company and its size, the network administrator may also design and deploy networks.
This module is designed to meet the industry requirement under the Web Development and
Database Administration occupational standard, particularly for the unit of competency
Administering Network Hardware and Peripheral.
This module covers the units:
. Peripheral Requirements,
. Obtain peripherals
. Connect hardware peripherals
. Configure and Install peripherals to a network services
. Administer peripheral services
. Maintain peripherals and Fix common Problems

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 . Use and maximize Operating system
. Support input and Output device
Learning Objective of the Module
. Confirm Client Requirements
. Obtain required peripherals
. Connect hardware peripherals
. Install peripherals to a network
. Configure peripheral services
. Administer and support peripheral services
. Maintain peripherals and Fix common Problems
. Use and maximize Operating system
. Support input and Output device

Module Instruction
For effective use this modules trainees are expected to follow the following module instruction:
1. Read the information written in each unit
2. Accomplish the Self-checks at the end of each unit
3. Perform Operation Sheets which were provided at the end of units
4. Do the “LAP test” giver at the end of each unit and
5. Read the identified reference book for Examples and exercise

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Unit One: Confirm requirements of client
This unit is developed to provide you the necessary information regarding the following content
coverage and topics:
. Identify and confirm client peripherals.
. Document client requirements and peripherals.
. Verify client requirements.
. Ensure warranty and support services.

This unit will also assist you to attain the learning outcomes stated in the cover page.
Specifically, upon completion of this learning guide, you will be able to:

. Identify and confirm client peripherals in accordance with organizational standards.

. Document the client requirements and peripherals in line with organizational standards
and findings are reported to the appropriate person.
. Verify the client requirements with appropriate person in line with organizational
standards and reporting procedures
. Ensure client support expectations are covered by vendor and support services.

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1.1 Identifying and conforming Client peripheral with organizational standard
Computers are used to accomplish many tasks. A basic desktop computer desktop includes the
computing unit plus a monitor, keyboard, and mouse. Add even more peripherals to the
computer, and the computer will be able to do that many more tasks. People try to differentiate
between computer peripherals and computer accessories but they are one and the same thing.
The word peripheral means electronic equipment or precisely a computer device connected with
the help of a cable to the CPU of the computer or commonly called the cabinet.
Main Categories of Computer Peripherals are:

A. Input devices
B. Output devices

C. Input/output and storage devices

A. Input peripherals
Input devices are those devices with the help of which you can feed data into a computer. In
other words, they are a means to provide instructions or feed data into the computer for working
according to your requirement. Various input devices are: Keyboard, Mouse, Scanner, Webcam,
Barcode reader, Microphone and other pointing devices like trackball, joystick, Touch screen,
etc.
B. Output peripherals
Output devices are those devices with which a computer presents the data or output to the user.
Output can be in the form of formatted data or the results of a process, whether the process failed
or executed successfully. Various output devices are: Monitor, Printers, plotters (not used now),
Speakers, Sound Card, Network card, Graphics card, etc
C. Secondary Storage devices
A secondary storage device refers to any non-volatile storage device that is internal or external to
the computer. It can be any storage device beyond the primary storage that enables permanent
data storage.
Storage devices include Hard Disk, Compact Disk read only Memory, etc. All these devices are
categorized according to their storage capacity.

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HDDs are considered to be safer for storing data but you can never fully rely on an electronic
device.

1.2 Documenting client requirements and peripherals

Client requirements and peripherals needed are documented in line with organizational standards
and report findings to the appropriate person.Before finalising the purchase of the peripheral, you
should fully document the client's requirements and pass on a copy to the relevant parties.
This document summarises what you have done and justifies your final recommendations and it
gives you:
. A history of the tasks undertaken
. A guide to the research methods used
. Detail all options considered, used and rejected
. Support for payment for work undertaken
. Will aid in supporting any legal arguments arising from a conflict with the client.
1.3 Reporting findings to appropriate person
Client reporting is a crucial part of the agency-client relationship. But what is it exactly, why is it
so important, and how can you save time all the while improving your client reporting? There are
six reasons why Client Reporting is so important:
1. Client reporting enables you to regularly interact with your client
2. Client reports help you educate your client on what you do
3. Regular reporting keeps both you and your client accountable
4. Transparency is a lot easier through your client reports
5. Client reporting gives credit where credit is due.
6. Your work is all about results, and reports are your way of showing need to be pick up.
1.4 Verifying client requirements and reporting procedures.
Identifying the client means obtaining certain basic information about your client and any third
party directing, instructing or who has the authority to direct or instruct your client such as a
name and address. You must obtain this information whenever you are retained to provide legal
services to a client unless an exemption applies.
Verifying the identity of a client means actually looking at an original identifying document from
an independent source to ensure that your clients and any third parties are who they say they are.
You are only required to verify the identity of your client and such third parties if you are

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involved in a funds transfer activity, that is, you engage in or instruct with respect to the
payment, receipt or transfer of funds. You are not required to identify and/or verify the
identity of your client for third parties in all situations.
1.4.1 Methods of verification

Verification techniques can be classified into formal or informal, and static or dynamic. Four
main verification methods are inspection, demonstration, testing, and analysis. Some of the
popular verification techniques include desk checking, inspections, walkthroughs, and reviews.
1.5 Cover action taken to ensure client support expectation by vendor warranty
Action taken to ensure client support expectations are covered by vendor warranty and support
services. Before acquiring hardware peripheral devices, it is vital to assess what kind of
warranties, service and support, prospective suppliers will provide.

1.5.1 Warranty

A warranty is a statement provided by the seller or manufacturer of a product that it will work in
the manner specified. Warranty means guarantee means promising or agreement to repair or
replace it if necessary.Generally, For Example most computers have a 1 or 3 year warranty. This
warranty may or may not cover the service, repair and replacement of computer parts. But these
warranties apply to certain types of services.
1.5.2 Support services

Support service is activity or function required for successful completion of a process, program,
or project. The Support Services team provides telephone, fax and email support.

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Self check-1
Part I: Write TRUE If the Statement is Correct, FALSE If It Is Incorrect. / 1 pts/
1. Requirements specification may not be file according to organizational guidelines.
2. Reporting is not one of checking requirement analysis.
3. Each client needs their specification in an organization.
4. Interview is one method of collecting information from clients.
Part II: Choose the best answer for the following question./ 2 pts/
1.______ is a combination of a typewriter and numeric keypad?
A. Printer C. Webcam
B. Keyboard D. Mouse
2. An example of Output device _____________.
A. Printer C. Microphone
B. Light pen D. Digital camera
3. Verifying client support is____________.
A. Obtaining certain basic information about your client
B. Any third party directing, instructing
C. Who has the authority to direct or instruct your client such as a name and address
D. All
4. Which of the following is NOT a computer peripheral?

A. Central processing unit C. Scanner

B. PrinterD. None

5. What are the three general types of peripheral devices?

A. Input, output and storage

B. Mouse, keyboard and monitor

C. Audio, video and print output

D. Internal, wired external and wireless external

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Part III: Answer all the questions listed below.

1. What is the purpose of peripheral devices? /2 pts/

2. Why standard is important in verifying client requirements?/3 pts/

3. What is the purpose of peripheral devices? /2 pts/

4. What are the types of peripheral devices? Give five (5) examples for each type./2 pts/

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 Operation Sheet 1:1 Prepare requirement speciation List
Operation title: Preparing requirement speciation List
Purpose: To prepare requirement Speciation List
Instruction: Use the given information below to prepare a check list for laptop.
. Tools and requirement:
1. Computers
2. Paper
3. Software
4. Printer
5. Drivers
. Steps in doing the task

1. Open Microsoft Office Word 2010.

2. Click on Insert ,then on Click on Table,

3. Click on Table Insert Table, the enter the No column 3 and row 19, you want.

4. Design the as shown below, Finally, Enter the detain information given below.

Manufacturer Cabinet type: Dell, Compaq, HP or other good

brands
Processor Operating system: Windows 10, 11

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 Manufacturer: Intel
Type: Intel Core i7 Processor
Speed: 4.7GHZ
Peripheral Connectors VGA, HDMI ports, S-Video, RJ-
11, RJ-45 ports,
headphone/speaker out, mic
Communication and Wired Network: 10/100/1000Gigabit Ethernet
connectivity network interface adaptor
Wireless Network: Wi-Fi 6E, Bluetooth 5.2 or more
wireless
Storage Drives Hard Drive Capacity: 500GB
Hard Drive Interface: SATA or SSD
Memory Type: DDR5 SDRAM
Upgradable up to 32GB
4800MHZ Speed
Memory
Installed memory: 16GB
Upgradable: Up to 32GB
DVD Drives Optical Drive Type: DVD-RW CD
Monitor (Display) Screen type: 17.3” 2560 x 1440 pixels display

Diagonal size: 17" or more

Type: NIVIDIA GeForce RTX 3080 Ti,
Video Card GDDR6 memory type

Video card memory: 16GB or more

Power adapter/Battery AC Adapter and Battery: 99.9 Wh AC Adapter
6-cell or more
Table 1: Sample Lap Top specification

 Quality Criteria:
 The Brand should be Dell and
 It should support to additional features of good customer support.
. Precautions:
. Install application should be compatibility to old programs.

Lap Test 1
1. Prepare Desktop computer sample specification by considering the above parameter.

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Unit Two: Obtain required peripherals
This unit to provide you the necessary information regarding the following content coverage
and topics:
. Obtaining a peripheral

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 . Hardware inventories
. Checking contents
. Storing peripherals
This guide will also assist you to attain the learning outcomes stated in the cover page. Specifically,
upon completion of this learning guide, you will be able to:
. Obtain under instruction from appropriate person.
. Peripherals are entered into equipment inventory according to organizational standards.
. Contents of delivered components and physical contents that match the packing list are
validated and resolved discrepancies if necessary.
. Peripherals are stored according to vendor/manual guidelines.

2.1 Obtain Peripherals under instruction/specification

The first step in obtaining a peripheral device is to locate suppliers of that device. Then, there are
factors you need to consider about the supplier and the devices on offer, such as support provide

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purchase price. This will help you to compare and choose the most appropriate supplier and the
exact model of the device according to client requirements. Finally, you are ready to place an
order for your organisation or client to purchase the device. Some of the methods obtaining
peripherals are locating a supplier. There are many ways to find a supplier of peripheral
equipment. Some ways include:
A. Searching the Internet

The Internet provides different methods for searching for suppliers. Using search engines such as
Google or Yahoo can help you find a hardware supplier anywhere in the world. Suppliers will
often have their own websites that can provide you with catalogues of available equipment.

Fig 2.1: Google search

B. PC magazines
Computing magazines often contain a large section devoted to advertising current hardware
suppliers.
C. Newspapers
Major newspapers have computer/IT sections or classified advertisements which can be a source
for finding suppliers.

D. Brochures/advertising material

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Many larger hardware suppliers use television, radio or leaflet deliveries to inform potential
customers of their latest hardware.

E. Telephone directory
A telephone directory is useful if you need to find a supplier located within your local area.
Contacting the manufacturer directly using manufacturer website to find out names of local
suppliers.
2.1.2 Choosing a supplier
With so many choices of suppliers available, how do you find the right one? There are a few
factors to consider:
 How long has the supplier been operating? It is a good idea to find a supplier who will
still be around for the lifetime of the hardware.
 Does the supplier offer suitable support and training? If the client will be requiring a
lot of additional assistance, training could be a major contributing factor for choosing a
particular supplier.
 Does the supplier offer competitive pricing? Considering the support and stability, it is
also important to weigh up these factors in relation to price. For a client with a strict
budget, price may be a big issue when determining where to purchase hardware.
 Is the supplier a preferred supplier for your organisation? Some organisations have
arrangements that equipment must be purchased from suppliers who are considered to be
the preferred provider for the organisation. Organisations create these agreements because
customer loyalty offers substantial discounts, extended warranties and additional support.

Fig. 2.2 Choosing Suppliers

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 Fig 2.3: Choosing Suppliers

2.1.3Selecting a peripheral

Once you have selected suitable suppliers you need to contact each supplier. Information you
should find out from the supplier includes:
. Model and manufacturer names of peripherals (including system specifications, physical
dimensions, support)
. Price of each model.
. Availability of each model.
You may find it helpful to keep a record of any details that you collect so you refer to this
information quickly and easily.
2.1.4 Placing an order

Depending on the type of organisation you work for, placing an order for a hardware peripheral
device could be done in a variety of ways. In a small organisation you may be responsible for
ordering the device yourself. However, in a larger organisation there may be employees who are
responsible for purchasing new equipment. You may need to fill out an order form that can be
given to the purchasing department.
Before an order is submitted, it could also be necessary to obtain final approval from senior staff.
A purchasing department might require written quotes from three suppliers, a recommendation
and justification for the chosen supplier.
Make sure that you find out from your supervisor or manager what procedures you need to
follow when placing an order within your organisation.

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 Sample order form

From _____________________________
Date ______________________________

Code Quantity Description Price Supplier: name and

telephone

COST

GST

TOTAL

Delivery point __________________________________________________

Budget holder’s signature _______________________
Table 2. 1Sample Order Form

2.2 Entering peripherals into equipment inventory

Inventory database is a centralized repository for all inventory data in an organization. Database
for inventory management software allows balancing inventory costs and risks against the
desired inventory performance metrics.
Most organizations keep some form of record of equipment they own this is called an inventory.
Inventories may be paper based, or electronic, in the form of a spread sheet or database. The
benefits of keeping an inventory of computer hardware tell you if you already own the required
peripheral or not. If it is not being used, you can save purchasing a new peripheral.
Besides an inventories can tell you whether the organization has any peripherals of the type you
are considering purchasing.
When peripherals and other hardware are entered into an inventory, the peripheral itself is often
marked with a plant number or bar code. This ensures that the peripheral can be accurately
matched with an entry in the inventory.

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For Example:

Fig 2.4: Equipment inventory Database

2.3Validating delivered component and physical content that match packaging list
Contents of delivered components and physical contents that match the packing list are validated
and resolved discrepancies if necessary. When unpacking any peripheral device, an organised
and methodical approach needs to be taken. Randomly ripping open boxes and packaging
without carefully identifying each component can potentially cause many problems later on.
Prepare a suitable work area before you begin unpacking. This should include a large sturdy flat
area with no carpet so that small components will not be lost.
Before commencing to open any packaging, find the manual for the device. Check instructions
for any precautions or specific unpacking procedures. Most manuals will also contain a section
that tells you a list of included components. It is useful to create a checklist based on the
component list. You will then be able to use the checklist to mark off the components when they
have been identified. For Example: A typical inkjet printer should include: printer, cartridge,
power cable, USB cable, sample paper, feeding device, CD driver, etc

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2.4 Storing peripherals using vendor/manual guidelines.
2.4.1 Storing Peripherals

Peripheral devices need to be located in a suitable environment — otherwise there may be

potential problems. It is a good idea to refer to the manufacturer’s manual to determine what
guidelines should be followed.
A. When storing peripherals it is important to:
.Keeping equipment in ideal working conditions:-Each manufacturer will have their own
recommendations on how to store their peripheral equipment. In order to guarantee that a
peripheral will function correctly throughout its life it is important to follow guidelines that
have been recommended by the manufacturer. Some common recommendations may include:
. Keep equipment in the correct position:-After unpacking, most devices will usually have a
proper resting position. If a device is not kept in its natural position, there could be problems
when trying to operate the device later on. For example, when a printer is stored in a vertical
position, components such as the ink cartridges could leak or be dislodged.
. Keep equipment away from weather, dust and other harmful material: -When finding a
storage location, consider what kind of elements the device may be subjected to. If, for example,
you store a USB drive in a cabinet next to chalk, dust from the chalk could potentially damage
the storage device’s USB connection.
. Do not expose equipment to extreme temperatures and high humidity: - Sudden changes
in temperature can cause condensation in many peripheral devices. For instance, if a video
camera is taken from a cold place to a warm place, condensation may form on the lens and
internal parts.
. Avoid storing the device in direct sunlight: - Exposure to direct sunlight could damage
many of the external components of a device as well as subject the device to high temperatures.
. Do not expose equipment to water or moisture: - If water gets inside many peripheral
devices there is a risk of electric shock.
. OHS guidelines:-When positioning peripherals in their permanent locations it is important to
take into account many OHS considerations.

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 Fig 2.5: Storage Room Computer peripheral

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Self check-2
Part I: Choose the best answer for the following question./ 2 pts/
1. The first step in obtaining a peripheral device is?
A.Locate suppliers
B. Placing an ordered
C. Selecting
D. All
2. Which of the following is not used for locating of supplier?
A. Searching in internet
B. News paper
C. Contacting the manufacturing directly
D. None
4. Which factor are not consider in consider choosing a supplier?
A. the beauty of product
B. Does the supplier offer suitable support and training
C. Contacting the manufacturing directly
D. None
5. Information you should find out from the supplier is for _____________.
A. Selecting a peripheral
B. Written quotes from three suppliers
C. Model and manufacturer names of peripherals that will satisfy the majority of your
clients requirements
D. All
Part II: Write TRUE If the Statement is correct, FALSE If It Is Incorrect./ 1pts/
__________1. Packaging without carefully may not affect device functionality.
__________ 2. Prepare a suitable work area before you begin unpacking.
__________ 3. To open a new packing device doesn’t need any manuals.
__________ 4. A power cable is one sample cheek of a printer device.

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 Operation sheet 2.1: Search suppliers using search Engine
Operation title: Searching Suppliers using search Engine
Purpose: To Search Suppliers using search Engine
Instruction: Use the given steps below, search suppliers using search Engine.
. Tools and requirement:
1. Computers
2. Internet Service
3. Software
4. Printer
. Steps in doing the task

1. Open www.google.com using browser.

Fig 2.6: Google Interface

5. Write the information you want to search in the Google Search

Box.Example:Peripheral suppliers in Ethiopia.

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 Fig 2.7: Google Search Result

6. Select one of the link you choose and click on it, then the page will be display.

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 Fig 2.8: Submit Data for a Suppliers

7. Enter Full Name, Phone No, and Fill the Necessary information, then click on submit.
8. Finally Contact the Company, Process the order and obtain the peripheral device.

. Quality Criteria: You must Enter appropriate search key word.

. Precautions:
. The internet must be Functional and set up must be prepared.
. Keep your work area clean and well lit

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Lap Test 2
Instruction: Do Lap Test below.

1. Using any search Engine Find best Computers sellers Companies in Addis Ababa,
Ethiopia.

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 Unit Three: Connect Hardware Peripherals
This unit is developed to provide you the necessary information regarding the following content
coverage and topics:
. Verifying installation time frame
. Removing old Peripherals
. Connecting new peripherals by taking into account operating systems
. Configuring computers to accept new peripherals based on business requirement
. Testing and confirming compatibility issues and hardware peripherals to meet client
satisfaction

This unit will also assist you to attain the learning outcomes stated in the cover page.
Specifically, upon completion of this learning guide, you will be able to:
. Timeframe for installation schedule based on the client requirement.
. Remove Old peripherals with minimal disruption to clients, taking into account
environmental considerations and OHS standards.
. Connect new peripherals with minimum disruption to clients, taking into account
operating system procedures.
. Configure the computer to accept the new peripherals based on business requirement
. Taste Hardware peripherals and confirmed to client satisfaction, pay particular attention
to possible impact on other systems and make adjustments as required.

3.1 Verifying installation schedule

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Timeframe for installation schedule is verified with the client requirement. When you install
peripherals for clients it is important to ensure that it is done in a structured manner.
Good planning will go a long way to ensure that the installation goes as smoothly as possible and
minimize disruption to the client.
3.1.1 Pre installation

Prior to installation you should do the following:

. Contact the client to arrange a suitable time for the installation and ensure that they make
a backup of any critical data before your arrival.
. Give the client an approximate assessment as to how long the installation will take.
Preparing the site before commencing work is critical not only to the installation process but
above all else for safety reasons.
. On arrival ensure that the installation can go ahead and will not disrupt the clients work.
. Clear your work area and ensure that you have adequate space and light to work with.
. Explain to the client the process so they understand what is going to take place this will
help them understand the procedure.
3.2 Removing old peripherals with environmental consideration and OHS standards
Old peripherals are removed and new peripherals are connected with minimum disruption to
clients, taking into account operating system procedures, environmental considerations and OHS
standards.
The computer configured to accept the new peripherals based on business requirement. If you
remove a current hardware device or upgrade drivers, it may be necessary to remove an old
version of a driver.
3.2.1 Removing old Peripherals by Environmental consideration

The components that go into computers are exceptionally valuable to recycle, and are extremely
toxic or dangerous to the environment if released or disposed of incorrectly.
Heavy metals used in batteries or circuits pollute groundwater and kill animals. Batteries are also
readily flammable and are unsafe to go into mixed garbage. There is a large quantity of plastic
used in most electronics, which will take decades to break down, and often this plastic is ABS.
ABS is based on polystyrene, and as such it will break down into toxic particulate as it degrades.
Some of them are:
A. Disposal of packaging

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To make sure you dispose of old computers and hardware safely follows these steps.
1. Backup your data. Before you do anything, backup your hard drive so you don't lose any
data.
2. Wipe your hard drive. Clearing data off our computer is no easy process.
3. Donate, resell, or recycle. You can't just throw your computer away.
B. Disposal of redundant hardware
Used computer disposal means that there will be a need for the disposal of computer parts when
equipment cannot be re-used. When disposing of an old PC, there is really only one way to
securely erase the information on the hard drive: You must destroy the magnetic platter inside.
Use a T7 screwdriver to remove as many screws as you can access. You'll probably be able to
remove the main circuit board from the enclosure.

3.2.3 Removing old Peripherals using OHS

The Occupational Safety and Health Standards were formulated in 1978 in compliance with the
constitutional mandate to safeguard the worker's social and economic well-being as well as his
physical safety and health.
Environmental and safety requirements is vital to meet relevant safety standards workers safety
environment. By implementing OHS during removing old Hardware peripherals ,it is possible to
minimize hazard. Some of them are:
A. Physical hazards
A physical hazard is defined as "A factor within the environment that can harm the body without
necessarily touching it. Vibration and noise are examples of physical hazards". Physical hazards
include but aren't limited to electricity, radiation, pressure, noise, heights and vibration amongst
many others.

B. Chemical hazards
A chemical hazard is simply the risks involved with using a chemical. So in the workplace
chemical hazards can be; Health hazards- where workers and other personnel are exposed to
hazardous chemicals through inhalation, absorption through the skin, or ingestion and
swallowing.
C. Ergonomics
Ergonomics (from the Greek word ergon meaning work, and nomoi meaning natural laws), is the
science of refining the design of products to optimize them for human use. Computers and

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related Ergonomic hazards refer to unsafe workplace conditions that pose (cause) the risk of
injury to the musculoskeletal system of the worker.
The type of things that cause to ergonomic hazards includes:
. Repetitive and forceful the same movements.
. poor lighting
. improperly adjusted workstations and chairs
. improper work methods
. Use of too much force, especially if you have to do it frequently.
D. Fire
Fire is the product from a chemical reaction between oxygen in the atmosphere and some sort of
fuel (wood or gasoline, for example). "Thecombustion or burning, in which substances combine
chemically with oxygen from the air and typically give out bright light, heat, and smoke."
3.3 Connecting new peripherals by taking into account operating system procedures.
3.2.1 Install and configure computer peripheral devices

The peripheral devices are those devices which are connected to the computer and it helps the
computer function. These devices contain both the input devices, which are used to give
command to the computer and the output devices, which help computer showing the result to the
user.
The computer works with many peripheral devices so it's important to know that how much these
devices can be installed in the computer and how can configure them. Following are the devices
which are used by the computer and the ways they can be configured:
A. Hardware Minimum Requirements

Hardware requirements must meet the functionality why it is purchased and confirm that your
device meets these requirements. For example if your laptop does not meet the minimum
requirements, among other issues, you will not have access. Most critically, your laptop runs the
risk of not supporting software that is required for your procedures.

B. How to Check Computer Configuration

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For the best performance, business owners should keep up-to-date with their computer
equipment; to determine whether or not you should upgrade a workstation, review the PC's
configuration in Windows.
In communications or computer systems, a configuration of a system refers to the arrangement of
each of its functional units, according to their nature, number and chief characteristics. Often,
configuration pertains to the choice of hardware, software, firmware, and documentation.
3.4 Configuring computer to accept new peripherals.
3.4.1 Adding new peripherals

A. Hardware compatibility List

The Hardware Compatibility List is a list of products maintained by Microsoft that note devices
that have been tested for compatibility with Windows OS. It will also note those products that
have been tested to pass Microsoft standards of compatibility, reliability and security and will
work with all PCs running Windows operating system.

A hardware compatibility list (HCL) is a list of computer hardware (typically including many
types of peripheral devices) that is compatible with a particular operating system or device
management software. In today's world, there is a vast amount of computer hardware in
circulation and many operating systems too. A hardware compatibility list is a database of
hardware models and their compatibility with a certain operating system.

B. Operating system compatibility

Compatibility modecreates the environment of an earlier operating system for applications that
are not compatible with the current operating system.
Compatibility mode allows an older program written for an earlier version of Windows to
possibly run in new Operating System.
C. Install device drivers
A driver is software that allows your computer to communicate with a particular type of
hardware device that is attached to your computer. Windows can automatically check if there are
drivers available for new devices that you connect to your computer.

You can have Windows automatically download recommended drivers and detailed information
for your hardware and devices. This is a good way to make sure all your hardware and devices
work properly.

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A device driver essentially converts the more general input/output instructions of the operating
system to messages that the device type can understand.

Example: device drivers for: - displays (graphic cards) - NIC/modem

- printers - sound

Note: When you buy an operating system, many device drivers are built into the product.

D. Testing hardware peripherals

Hardware peripherals are tested and confirmed to client satisfaction, pay particular attention to
possible impact on other systems and make adjustments as required.
Confirming tested results to client satisfaction, possible impact on other systems and making
adjustments.
Compatibility testing is a type of software testing used to ensure compatibility of the
system/application/website built with various other objects such as other web browsers, hardware
platforms, users (in case if it's very specific type of requirement, such as a user who speaks and
can read only a particular language).

Let's look into compatibility testing types:

 Hardware: It checks software to be compatible with different hardware configurations.

 Operating Systems: It checks your software to be compatible with different Operating

Systems like Windows, UNIX, etc.

 Software: It checks your developed software to be compatible with other software. For
example, MS Word application should be compatible with other software like MS
Outlook, MS Excel,etc.

 Network: Evaluation of performance of a system in a network with varying parameters

such as Bandwidth, Operating speed, Capacity. It also checks application in different
networks with all parameters mentioned earlier.

 Browser: It checks the compatibility of your website with different browsers like
Firefox, Google Chrome, and Internet Explorer etc.

 Devices: It checks compatibility of your software with different devices like USB port
Devices, Printers and Scanners, Other media devices and Blue tooth.

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 Mobile: Checking your software is compatible with mobile platforms like android, iOS
etc.

 Versions of the software: It is verifying your software application to be compatible with

different versions of the software. For instance checking your Microsoft Word to be
compatible with Windows 7, Windows 7 SP1, Windows 7 SP2, Windows 7 SP3.

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3
Self check-3
Part I: Give Short Answer.

1. Define compatibility? / 2 pts/

2. List the conditions to be considered in pre installation of peripheral device activity?/5 pts/

3. Why do you mean by Ergonomic and its impact? / 3 pts/

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Operation Sheet 3.1: Graphics card compatibility Test
Operation title: Checking the Graphics card functionality

Purpose: To checkthe Graphics cardis compatible the operating system.

Instruction:Follow the following instruction to check the compatibility of Graphics card.

. Steps in doing the task

Step 1: Open the Run box by hitting Win + R keys.
Step 2: Input dxdiag and click OK.
Step 3: Go to the Display tab and you can see much information about your graphics card.

Fig 3.1: Submit Data for a Suppliers

Step 4: Go to the Internet and check if the specifications of your graphics card support DirectX9
or later.

. Quality Criteria: The brand and version should be updated.

. Precautions:
. The Computer must be Functional and set up should be prepared.

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 . Keep your work area clean and well lit

Lap Test 3
Instruction: Do the Lap Test below accordingly.
1. Check the following drivers compatibility?

. Audio drivers
. Network drivers
. USB drivers

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Unit Four: Install peripherals to a network
This unit is developed to provide you the necessary information regarding the following content
coverage and topics:

. Planning location of peripherals to provide service to users

. Connecting peripherals to the network
. Connecting peripherals to computers using parallel, serial and other direct
connection
. Testing Peripherals

This unit will also assist you to attain the learning outcomes stated in the cover page.
Specifically, upon completion of this learning guide, you will be able to:
. Locate peripherals to provide appropriate services to users
. Connect Peripherals to computers in the network
. Use parallel, serial or other direct connection methods appropriate for the job order.
. Test Peripherals for correct operation based on client’s specifications.

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4.1 Planning location of peripherals to provide service to users based on OHS standard.
Peripherals are devices physically connected to a computer or network that require ‘driver’
software to run them and to be configured to meet requirements of operating systems and
network protocols.
Location of peripherals are planned to provide appropriate services to users and to take into
consideration OHS standards.
What are the 5 occupational health and safety procedures?
. Be Aware.
. Maintain Correct Posture.
. Take Breaks Regularly.
. Use Equipment Properly.
. Locate Emergency Exits.
. Report Safety Concerns.
. Practice Effective Housekeeping.
. Make Use of Mechanical Aids.
4.1.1 Computer Network

A computer network is a connection of two or more computers and other peripheral devices to
share resources each other. A system in which a number of independent computers are linked
together to share resources and peripherals, such as hard disks and printers.
A. Advantages of Networks
. Sharing information/data. Ex: Email, documents, audio/video
. Sharing peripherals. Ex: printers, modems,

. Sharing software. Ex: word-processors, spreadsheets

. Centralizing administration/support.

B. Disadvantages of Networks
. Costly, in terms of extra equipments and technical skills
. Data security problems.
. Data could be at risk to unauthorized access or hackers.
. Spread of computer viruses due to sharing of some files or programs.

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4.1.2 Types of Network

The type of network can be classified in to three based on geographical limitation:

A. LAN
. A local area network is a network built over a small area.
. Has geographical limitation/restriction.
. A LAN can range from simple to complex.
A. MAN
. A metropolitan area network (MAN) is a computer network that usually spans a city or a
large campus.
. It is larger than local area network
B. WAN
. WAN is made up of a number of interconnected LANs.
. Wide area network has no geographical limit.
. The largest WAN is the Internet.
4.1.3 The type of network can be classified into two based on connection type:

The connection can be done as peer-to-peer or client/server.

A. Peer to peer Connection type
A peer-to-peer network is a type of network in which every computer has equal importance on
the network. Some of characteristics are:
. There is no centralized control over resources such as files or printers.
. It is a good networking solution when there are 10
or fewer users.
. Allows simple sharing of data and hardware, such
as printers.
. Has Poor security for data and other resources.
. It is easy to install/set up.
B. Server-Based Networks (client/server)
. This type of network is designed to support a large
number of users.

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Figureof4.Labor andBased
1 Server SkillsNetwork
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 . In a server based network environment the server(s) perform several key operations
such as :
 Has good security for data and other resources
 Data can be backed up centrally
 Can support large number of users.
 Requires high level of technical skill to setup and support
 Costly, in terms of equipments
and IT professionals
 Requires at least one knowledgeable administrator
But the type of network you choose to implement will depend on the following factors:
. Size of the organization
. Level of security required
. Type of business
. Level of administrative support available
. Amount of network traffic
. Needs of the networks users
. Network budget
4.1.4 Types of Network topology

Network Topology refers to physical or logical layout (arrangement or shape) of the computers
(devices) in the network. It is the locations of the computers and how the cable is run between
them. Network topologies are categorized into the following basic types:
A. Bus
B. Ring
C. Star
D. Mesh
More complex networks topologies can be built as hybrids of two or more of the above basic
topologies.

A. Bus Topology

Bus topology is a type of network which uses a common channel (a single communication line)
to connect all devices together to share information and resources.
In a bus topology:

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. Each computer (node) connects to a single segment trunk (a communication line), called
backbone or main highway, which is referred to as the 'bus'.
. The signal travels from one end of the bus to the other.
. Terminator is required at the end of the backbone to absorb the bouncing signal.
. A media access method called CSMA/MA is used to handle the collision that occurs when
two signals placed on the wire at the same time.

Fig 4.2 Bus Topology

Advantages of bus network:

. Failure of one of the station does not affect others.
. Easy to implement and extend.
. doesn't require much cabling
. work best with a limited number of computers
Disadvantages of bus network:
. Limits on cable length and number of computers.
. Difficult to find network faults.
. A cable (a backbone cable) brake/failure can disable the entire network.
. As the number of computers increase, the speed of the network slows down
. Terminator is required
A. Ring Topology

Ring topology is a type of network in which every computer

connected to a single cable.
 In ring topology:
. All messages travel through a ring in the same direction (either
"clockwise" or "counter clockwise").

Fig 4.3 : Ring Topology

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  Each node handles its own applications and also shares resources Fig 4.1.2 1 Ring Topology

over the entire network.

. Each computer on the ring has equal access, but only one computer can send message at a
time.
. The token travels along the ring until it reaches the destination address.
Advantages of ring topology:
. All nodes on the network have equal chanceof transmitting data.
. Use of cable is economical.
. Data can be sent over large distances (each computer can act as repeater)
 Disadvantages:
. If one of the nodes/cable fails, the whole networks will fail.
. Difficult to add and delete nodes to /from the ring.

B. Star Topology

A star topology is a type of network which uses a central point to share data files, programs and
resources between clients.
 In star network:
. The central point is called switch or hub.
. Signals are transmitted from the sending computer through the hub/switch to all
computers on the network.

Fig 4.4: Star Topology

Advantage of star topology:

. Easy to add new workstations
. Has centralized control
. Failure of a single computer does not affect the whole network
. Fault of a single workstation can be identify easily

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 Disadvantage of star topology:
. If the central point fails, the whole network will stop.
. Use of cable is not economical.
C. Mesh topology

Mesh topology is a type of network in which every node has a

connection to every other node in the network.
Fig 4.5: Mesh Topology
4.1.5 Network Transmission Media

Transmission Media is the physical path between the transmitter and the receiver in a data
communication system.
There are 2 basic categories of Transmission Media:
A. Wire/Guided
B. Wireless/Unguided.
A. Wire/Guided Transmission Media: uses a "cabling" system that guides the data signals
along a specific path. The data signals are bound by the "cabling" system. Guided Media is also
known as Bound Media.
B. Wireless/Unguided Transmission Media: consists of a means for the data signals to travel
but nothing to guide them along a specific path. The data signals are not bound to a cabling
media and as such are often called Unbound Media.

Commonly there are three types of guided transmission cable:-

1. Twisted Pair Cable

2. Coaxial Cable
3. Optical fiber cable
1. Twisted pair cable
Twisted-pair cable consists of two insulated strands of copper wire twisted around each other.
The oldest, least expensive and most commonly used transmission media.
Two types of twisted-pair cable:-
I. Unshielded twisted-pair (UTP)
II. Shielded twisted-pair (STP) cable.

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I. Unshielded Twisted Pair (UTP):- is the most popular and is generally the best option for
school networks. The quality of UTP may vary from telephone-grade wire to high-speed cable.
The cable has four pairs of wire inside the jacket. Each pair is twisted with a different number of
twists per inch to help eliminate interference from adjacent pairs and other electrical devices.
. It is the most commonly used cable types in LANs.
. It is made up of four twisted pairs enclosed in a plastic jacket.
. Depending on the bandwidth offered there are seven types of UTP cables such as Cat-
1,Cat-2,cat-3,cat-4,cat-5,cat-6 and cat-7
. The Most commonly used UTP cables are category-5 cables and its bandwidth is
1000Mbps.

Fig 4.6: Unshielded Twisted Pair

II. Shielded Twisted Pair (STP) cable

. Uses a woven copper braid jacket and higher quality protective jacket. Also uses foil
wrap b/n and around the wire pairs
. Much less susceptible to interference and supports higher transmission rates than UTP
. shielding makes it somewhat harder to install
. same 100 meters limit as UTP

Fig 4.7: Shielded Twisted Pair (STP) cable

2. Coaxial Cable

Coaxial Cable consists of 2 conductors. The inner conductor is held inside an insulator with the
other conductor woven around it providing a shield. An insulating protective coating called a
jacket covers the outer conductor.
The outer shield protects the inner conductor from outside electrical signals. The distance
between the outer conductor (shield) and inner conductor plus the type of material used for

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insulating the inner conductor determine the cable properties or impedance. Typical impedances
for coaxial cables are 75 ohms for Cable TV, 50 ohms for Ethernet Thinnet and Thicknet. The
excellent control of the impedance characteristics of the cable allow higher data rates to be transferred
than Twisted Pair cable.
3.Optical Fiber

An optical fiber consists of an extremely thin cylinder of glass, called the core, surrounded by a
concentric layer of glass, known as the cladding. The fibers are sometimes made of plastic.
Plastic is easier to install, but cannot carry the light pulses for as long a distance as glass.

Fig 4.8: Optical Fiber

An Ethernet cable is a network cable used for high-speed wired network connections between
two devices. This network cable is made of four-pair cable, which is consists of twisted pair
conductors. It is used for data transmission at both ends of the cable, which is called RJ45
connector.
The Ethernet cables are categorized as Cat 5, Cat 5e, Cat 6, and UTP cable. Cat 5 cable can
support a 10/100 Mbps Ethernet network while Cat 5e and Cat 6 cable to support Ethernet
network running at 10/100/1000 Mbps. There are three types of Ethernet cables are available:
 Straight-through cable
 Crossover cable
 Rolled cable
A. What is straight Through Cable?
Straight-through cable is a type of CAT5 with RJ-45
connectors at each end, and each has the same pin out.
It is in accordance with either the T568A or T568B
standards. It uses the same color code throughout the
LAN for consistency. This type of twisted-pair cable is
used in LAN to connect a computer or a network hub
such as a router. It is one of the most common types of
network cable.

Fig 4.8: Straight through Cable

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 B. What Is Crossover Cable?

A Crossover cable is a type of CAT 5 where one end isT568A configuration and the other end as
T568BConfiguration. In this type of cable connection, Pin 1 is crossed with Pin 3, and Pin 2 is
crossed with Pin 6.
Crossover cable is used to connect two or more computing devices. It is widely used to connect
two devices of the same type: e.g., two computers or two switches to each other.

Fig 4.9: Crossover Cable

C. Making Ethernet 10Base-T cables:

o Straight-thru cable: PC-to-HUB.
o Crossover cable: PC-to-PC.
D. Making console cables:

Rollover cable: Serial port-to-console port of Cisco equipment’s

10Base-T: T568-B 10Base-T: T568-A

Fig 4.12 10Base-T: T568-B

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 Fig 4.11: 10Base-T: T568-A

4.2 Connecting peripherals to the network

Peripherals are devices physically connected to a computer or network that require ‘driver’
software to run them and to be configured to meet requirements of operating systems and
network protocols. Single user peripherals can include: printers, scanners, speakers, external
DVDs, CDs, game pads and joysticks, graphics tablets and pens, modems, UPS (uninterrupted
power supply), removable hard disks and webcams, while printers, network attached storage
devices, and LCD projectors are often accessed over networks.
4.2.1 Large and small LANs, WANs and VPNs

A virtual private network (VPN) is programming that creates a safe and encrypted connection
over a less secure network, such as the public internet. A VPN works by using the shared public
infrastructure while maintaining privacy through security procedures and tunneling protocols.
A local-area network (LAN) is a computer network that spans a relatively small area. Most often,
a LAN is confined to a single room, building or group of buildings; however, one LAN can be
connected to other LANs over any distance via telephone lines and radio waves.
Many WANs are built for one particular organization and are private. Others, built by Internet
service providers, provide connections from an organization's LAN to the Internet. WANs are
often built using leased lines.
4.2.2 The internet

A global computer network providing a variety of information and communication facilities,

consisting of interconnected networks using standardized communication protocols.
The information used to get packets to their destinations is contained in routing tables kept by
each router connected to the Internet. Routers are packet switches. A router is usually connected
between networks to route packets between them. Each router knows about its sub-networks and
which IP addresses they use.
The Internet is a global wide area network that connects computer systems across the world. It
includes several high-bandwidth data lines that comprise the Internet "backbone." When you
connect to the Internet using a public Wi-Fi signal, the Wi-Fi router is still connected to an ISP
that provides Internet access.

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4.3 Connecting peripherals to computers using parallel, serial and other direct connection
methods
Peripheral devices can be connected to your computer via USB port, serial port, parallel port,
specialized network card, or Ethernet network
Peripherals are connected to computers in the network using parallel, serial or other direct
connection methods appropriate for the job order.
4.3.1 Parallel

Parallel and serial networking connections are alternative methods of moving data between
computers, or from a computer to a peripheral device.
Parallel connections are still used for large computer installations and specialized tasks.It is
more like a superhighway, where there may be eight or more path in each direction moving
traffic.
4.3.2 Serial Connection

A serial connection is a single-lane road, with all data moving back and forth along a single
channel for each direction Parallel Advantages of Serial.
Serial connections are easier for computers to maintain and simpler to work with, as a single
serial connection will contain data for only one networking or peripheral purpose.
4.3.3 Direct connection

From simple direct connections between computers to complete home and even IT networks, you
will learn how to select equipment and configure the systems.
4.4 Testing Peripherals based on client’s specifications.
4.4.1 Definition of Peripheral Testing

Software testing company provides a range of different types of product testing services.
Peripheral testing does not involve the presence of the specified algorithm of performance or
some specific methodologies and techniques. Software testing has a number of peculiarities and
tricks. Equipment for testing computer peripherals is disclosed having a computer, with keyboard
and display, for coupling to such peripherals by way of a peripheral connector, the computer
being provided with software defining test and exercising routines for operating a peripheral
device in a controlled and monitorable manner.

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Peripherals are tested for correct operation based on client’s specifications i.e. testing Your
Computer Network:

. Check the physical connections. Check that the Link light — the little red or green light
next to the RJ-45 port — is lit on every computer.
. Verify that you can log on.
. Check the network configuration.
. This command will spit out numerous lines of information.
. Verify that the computers can ping each other.

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Self check-4

Part I : Choose the best answer for the following question./ 2 pts/
1. The core elements of a computer are _______________.
A. Central processing unit C. Motherboard
B. Power supply D. All
2.Which is more secured?
A. Sever based C. All
B. peers to peer D. None
3. Which one is the fastest medium?
A. Fiber C. Coaxial
B. UTP D. All
4. __________is an example of peripheral device.
A. Input C. Process
B. Output D. All
5. _______ is the best type of topology.
A. Star C. Ring
B. Star Bus D. Mesh

Part II: Write True If the Statement is correct, False If It Is Incorrect./ 1pts/
1. I/O ports are design for connecting external device to internal computer.
2. Some of your peripherals will need special software.
3. Parallel port uses a 27-pin connector.
4.Aperipheral device connects to a computer system to add functionality.

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Operation sheet-4.1: Crimp Ethernet Cable using RJ-45 connecter
Operation title: Crimping Ethernet Cable using RJ-45 connecter
Purpose: To create a network cable in order to connect two or more computers.
Instruction: Using instruction below and prepare straight through cable using a RJ-45
connecter.
. Tools and requirement:
1. Computers
2. Maintenance Tool kit
3. Network toolkit
4. Software
5. Printer
6. RJ-45 connecter
. Steps in doing the task
Step 1: Prepare, a Cat5e or Cat 6 cable i.e. Unshielded Twisted Pair (UTP.).

Step 2: Putting the Wires in the Connectors i.e. next, this will need at least 2 RJ45 wire connectors, one
for each side of the cable.

Note: After the wires have been spread apart organizes them into the correct color order of the
desired cable. Use T-568B standard for a straight-through, which means that the color order for
the wires is going to be the exact same on both sides.

After the colors have been organized, if they don’t all reach the same length, use wire cutters directly on
the end, to make each wire the same length.

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 10Base-T: Straight-Through cable

Step 4: Crimping the Connector

Fig 4.12:Crimp with RJ 45

Step 5: Testing the Cable.

Fig 4.13:Testing Cable

Step 7.Connect each of the other computers to the router using an RJ-45 cable for each
connection:

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. Quality Criteria: The Straight through cable must be functional in networked
computers.
. Precautions:
. The LAN set up must be available.
. Keep your work area clean and well lit
. Apply OHS

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Lap Test-4
Instruction: Do the given Lap Test below.

1. Prepare :

A. Straight through cable using RJ-45 connecter.

B. Cross over cable using a RJ-45 connecter.

2. Test both cable using Network cable Tester.

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Unit Five: Configure peripheral services
This unit is developed to provide you the necessary information regarding the following content
coverage and topics:
. Manage local area network-connected peripherals
. Meaningful name for peripherals and control queues
. Configure Security and access to use of peripherals
. Configure Workstation to allow applications

This unit will also assist you to attain the learning outcomes stated in the cover page.
Specifically, upon completion of this learning guide, you will be able to:
. Install the required software to manage local and network.
. Set Requirement for software peripherals according to business requirement.
. Use Meaningful names for peripherals and control queues.
. Set Security and Control access to allow appropriate users to make use of peripherals.
. Configure Workstation to allow applications to work with peripherals.

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5.1 Install required software to Configure/manage local area network
5.1.1Network Peripherals

A network peripheral refers to equipment which typically enables computers to communicate

each others. A local peripherals is a peripheral that can be connected to the stand alone (a
single) computer. Examples of Network peripherals include: - routers, Switches, Access points,
Network interface cards and other hardware devices.
B. Hub
Hubs are simple network devices, and they are simply low cost. Most hubs are referred to as
either active or passive.
C. Switch
On the surface, a switch looks much like a hub. Despite their similar appearance, switches are
far more efficient than hubs and are far more desirable for today's network environments.
D. Repeater
A repeater amplifies the signal it receives on one port before it transmits it on other ports.
Because the repeater does not check on the contents of the data it receives or retransmits, frames
that are corrupted by noise and other factors can also be repeated. The development of the hub
replaced the repeater for all practical purposes, because it performs the same functions, and can
include additional features.
E. Routers
A router is a special computer which has the ability to perform such tasks as routing and
forwarding information with use of software and hardware. A router is used to provide
connectivity across wide area network (WAN) links and route information between two LAN
segments.
F. Gateways
The term gateway is applied to any device, system, or software application that can perform the
function of translating data from one format to another. Actually, the term gateway refers more
to a network role than a network device.
F. Modems
Modems perform a simple function: They translate digital signals from a computer into analog
signals that can travel across conventional phone lines .It is a contraction of the terms
modulator and demodulator.

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 G. Network Interface Cards (NICs)
NICs are the mechanisms by which computers connect to a network. NICs come in all shapes
and sizes, and they come in prices to suit all budgets.
 Known as network card, network adapter, and LAN adapter, etc.
H. Transceivers
The term transceiver does not necessarily describe a separate network device but rather an
integrated technology embedded in devices. I.e. transceiver = transmitter and a receiver device
that receives data, converts it, and then sends it to another location.
I. Firewall
A hardware or software system that is used to separate one computer or network from another
one. The most common type is used to protect a computer or an entire network from
unauthorized access from the Internet.

5.2 Using meaningful name for peripherals and control queues

A peripheral device is typically a device that is external to a computer and connected either
wirelessly or via a cable, although some are internal to the digital system. A way of introducing
students to peripheral devices is to start with a desktop computer with no other devices
connected. Progressively add devices as the different user needs are introduced.

As you install and configure a printer you should keep to the network standards of the
organisation, which should include naming conventions for peripherals and other devices.

Each organisation will have its own standards, but it is important that users can identify
peripherals easily. There have been cases of users waiting by one printer for their report while it
is being printed three floors away.

Naming conventions usually reflect the function of a peripheral, and in the case of a large office
or global enterprise, the location. For example, the following may be used for a peripheral name
of 15 characters:

Characters 1–4 5–7 8–10 11–15

Attributes City or Type of Workplace Uniqueness of device, usually
reflected town peripheral location number sequence
Table 5.1 Peripheral Naming Concept

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5.3 Configuring security and access to make use of peripherals.
5.3.1 Basics of Peer to peer Network

In a peer-to-peer network, computers on the network are equal, with each workstation providing
access to resources and data. This is a simple type of network where computers are able to
communicate with one another and share what is on or attached to their computer with other
users.
The Windows networking functions allow you to implement networking capabilities in your
application without making allowances for a particular network provider or physical network
implementation. This is because the Windows networking functions are network independent.
5.3.2 Configuring peripherals to access and use security

A. User Privileges
Windows 10 allows providing security to files and folders; this feature is available because of the
NTFS (New Technology File System).
There are different levels of security, such as read, modify, full control etc.
Full control permissions include:
 Read
 Write
 execute
 delete
 change permissions

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Where as modify includes 4 permissions that is, read, write, execute and delete.
B. Sharing Network resources
Sharing allows an object to be accessed from network. By default in windows 10, there are some
hidden shares, these shares end with a $ symbol. To view these default shares open computer
management (right click on my computer and choose manage) and select shared folders and then
shares. Most devices support access control lists. Example: printers, sharing data using folders, and
manage devices, etc
5.4 Configuring workstation to allow applications work with peripherals.
5.4.1 Configuring workstation

 Perform appropriate steps to set up a basic workstation includes:

. Plug in cables
. Power on computer
. Follow initial operating system setup wizard
. Install security software,
. Configure peripherals (if applicable)
. Install and Uninstall unneeded software (if applicable)
. Configure and verify Internet connection
. Run software and security updates
. Other user accounts (if applicable)
. Basic cable management
. Software version identification and compatibility
. Configure keyboard, mouse, display, sound, etc.
5.4.2 IP Networking Basics
IP Addresses

Each device on an IP network requires 3 different pieces of information in order to correctly

communicate with other devices on the network: an IP address, a subnet mask, and a broadcast
address. You will usually see each of these numbers written as four "octets" (e.g. 198.41.12.151,
255.255.255.0, and 198.41.12.255).
 Every IP address is really made up of two pieces: a "network" portion, which tells routers what
group of devices a packet should go to (e.g., any, a campus, etc.) and a "host" portion which tells
routers what specific device among that group the packet should go to.

By examining the destination address in an IP packet that must be forwarded, and by using
information that has either been statically configured or dynamically gathered from other routers,
any router can determine the optimal path for forwarding packets from one group to another.

Each group of devices on an IP internet needs to have a unique network portion, and each device
within that group also needs a unique host portion. In the case of the Internet, this uniqueness is
made possible by indirectly getting all network portion assignments through a central clearinghouse
called the Network Information Center or "NIC." The NIC assigns blocks of addresses to Internet
Service Providers (ISPs), who then assign these addresses to their customers.

If your network is, or will be, connected to the Internet, you will need to get a unique network
address from your ISP or network administrator.

How much of any given address is the network part and how much is the host part is determined by
the "class" of the network. In each case, the part of the address not used for the network portion is
left as the host portion.

Class Network Portion Hosts Allowed

A from 1.0 to 127.0 approx. 16 million

B from 128.0 to 191.255 65,536

C from 192.0 to 223.255.255 255

Table 5.1: IP Address Classes
You can always tell what class an address is by looking at the first octet and comparing it to the
chart above. For instance, the address at the top of this appendix has 198 as the first octet, so it is
Class C.
Subnet Masks
A subnet mask tells a router how much of an address it should treat as the network portion. The
masks for traditional Class A, B and C networks.

Subnet Mask
Class

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 A 255.0.0.0

B 255.255.0.0

C 255.255.255.0

Table 5.2: Standard IP Subnets

Self check-5
1. List some of the Networking device and define them?/ at least 4/ /5 pts/

2. List the privileges when configuring Folders network security? / 5 pts/

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 Operation sheet-5.1: Setup a peer-to-peer network in windows 10
Operation title: Peer-To-Peer Networking in Windows 10
Purpose: To Connect two or more computers in local area network.
Instruction: Using the information given below and equipments configure Local area Network.
. Tools and requirement:
1. Computers
2. Maintenance Tool kit
3. Network toolkit
4. Software
5. Printer
. Steps in doing the task
1. On your desktop, right-click on the This PC to reveal the context menu and select
Properties. This should open a control panel window.
2. Locate and click on Advance Change Settings in the window that opens. This will open a
System Properties
3. Under the Computer Name tab, click on the Change button.

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 Fig.5.2: Computer Name

4. Click on the radio button next to how you wish to connect to the P2P network.
If the network you wish to connect to has a domain, enter the name next to the Domain
radio button.
If you wish to connect through a local Workgroup, enter the name of the Workgroup after
selecting the radio button for the same.

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 Fig. 5.3 Computer properties

5. Click on OK. You will see a prompt for restarting your PC.
6. Restart your PC.
7. After your PC has rebooted, open File Explorer. You can use the keyboard shortcut Win +
E.
8. From the left quick access menu, click on Network.
9. You should see the other computers on your Network in the top row. If you do not see your
computers, you will instead be presented with a yellow bar saying Network computers are
not visible. Click on this bar to change the settings.
10. Select Turn on network discovery and file sharing.
11. Refresh the explorer by pressing F5, or from the right-click context menu.

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 Fig. 5.4: View Network Computers

4. Double click on any PC to access the files on your PC.

5. Enter the credentials of the PC that you wish to gain access to and click on OK.
6. You will be able to see the folders that you shared in step 3.

Quality Criteria: LAN must be Functional.

Precautions:
. All network set up must be prepared./ i.e. Minimum Two computers, with
Switch, and Network Tester/
. Keep your work area clean and well lit
. Check for no damaged parts.
. Do not force components in connecting devices in ports

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 Operation sheet 5.2: Procedure for set up Workstation devices.
Operation title: Configuring Windows 10 Workstation Computers
Purpose: To Make the networked devices functional.
Instruction: using the given steps below enable network setting of Windows 10 by opening
Control Panel.
. Tools and requirement:
1. Computers
2. Maintenance Tool kit
3. Network toolkit
4. Software
5. Printer
. Steps in doing the task

1. Open Control Panel.

2. Click on Network and Internet.

3. Click on Network and Sharing Center.

4. Click the Change advanced sharing settings option from the left pane.

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 Fig. 5.5Properties of Network Discovery

5. Expand the Private network profile.

6. Under the “Network discovery” section, select the Turn on network discovery option.

Fig. 5.6 Properties of Network Discovery

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 7. Under the “File and printer sharing” section, select the “Turn on file and printer
sharing” option.
8. Click the Save changes button. After you complete the steps, you should now be able to
find other computers in the local network.

. Quality Criteria: LAN must be Functional.

. Precautions:
. All network set up must be prepared.
. Keep your work area clean and well lit

Operation Sheet-5.3: Setting a Static IP Address on Windows 10

Operation Title: How to assign static IP address using Control Panel
Purpose: To Configure IP address on Windows 10 and to make network devices functional.
Instruction: Use these steps to assign a static IP configuration using Control Panel:
. Tools and requirement:
1. Computers
2. Maintenance Tool kit
3. Network toolkit
4. Software
5. Printer
6. cables
. Steps in doing the task:
1. Open Control Panel.
2. Click on Network and Internet.

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 3. Click on Network and Sharing Center.

4. Click the Change adapter settings option on the left navigation pane.

Fig. 5.7 Properties of Network Adaptor

Control Panel Network and Sharing Center

5. Right-click the network adapter and select the Properties option.

6. Select the Internet Protocol Version 4 (TCP/IPv4) option.

7. Click the Properties button.

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 Fig. 5.8Properties of Network for IP

Fig. 5.9 Interface of Properties of Network card

8. Select the Use the following IP address option.

9. Assign the static IP address – for example, 10.1.2.220, and 10.1.2.222 respectively.

10. Specify a Subnet mask. Typically, on a home network, the subnet mask is 255.255.255.0.

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 11. Specify a Default gateway. (Usually, your router’s IP address. For example, 10.1.2.1.)

12. Under the “Use the following DNS server addresses set Preferred DNS server” section, set
the Preferred DNS server address, usually your router’s IP address or server IP address providing
DNS resolutions (for example, 10.1.2.1).

13. (Optional) Specify an Alternative DNS server, which the computer will use if it cannot
reach the preferred DNS server.

14. Click the OK button.

Fig. 5.10 Assign IP

15. Click the Close button again.Once you complete the steps, you can open your web browser
and load a website to see if the configuration works.
. Quality Criteria: LAN must be Functional.
. Precautions:
. All network set up must be properly set up.
. Keep your work area clean and well lit
. Check for damaged parts
. Do not force components into computer ports.

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 Operation sheet 5.4: View the Connected Computers on Windows 10
 Operation title: Viewing the Connected Computers on Windows 10
 Purpose: To find computers in the network on Windows 10
 Instruction: Using the given steps below find other computers connected to a local network
on Windows 10.
. Tools and requirement:
1. Computer
2. Maintenance Tool kit
3. Network toolkit
4. Software
5. Printer
6. Cables
. Steps in doing the task
1. Open File Explorer on Windows 10.
2. Click on Network from the left pane.

3. See computers available in the local network.

Fig. 5.11 View Network Computers

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 4. Double-click the device to access its shared resources, such as shared folders or shared
printers.
Note:
Once you complete the steps, you will be able to access the device. However, you will only be able
to access the shared resources as long as the remote device has the same account andpassword. If it
doesn’t, you’ll need to authenticate using an administrator account username and password
available on the remote computer to access it.

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 Operation Sheet-5.7: Share Files to the Other PC on Windows 10
Operation Title: How to Share Files to the Other PC
Purpose: To Share Files to the Other PC on Windows 10
Instruction: Use these steps to Share Files to the Other PC.

. Tools and requirement:

1. Computer
2. Maintenance Tool kit
3. Network toolkit
4. Software
5. Printer
6. Cables
. Steps in doing the task:
1. Go to the location where that folder or file is saved, which you want to share.
2. Right-click on that folder and hover over to ‘Give access to’ to reveal additional settings. Click
on Specific people.
3. From the drop-down menu, select ‘Everyone’ and click on Add.

Fig. 5.13 Share Folder

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 4. In the Permission level column, click on the arrow and select the Read/Write option for the Everyone
group.

Fig. 5.14Set properties for share Folder

5. Then click on Share.

Now, your folder will be shared, and by using another PC with which you have fully established the
P2P network will be able to access the shared folder.

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 Operation Sheet-5.8: Access Files from Other PC on Windows 10

Operation Title: How to access the Shared Files from the Other PC
Purpose: To access Files to the Other PC on Windows 10
Instruction: Use these steps and access Shared Files from the Other PC:
Tools and requirement:
1. Computers
2. Network toolkit
3. Software
4. Printer
. Steps in doing the task:
1. Go to another PC, i.e. already created a peer-to-peer network.
2. After that, click on This PC.
3. Go to Networks in the left quick access menu.
4. You’ll have two PCs listed. One will be the current PC you are using and the second one will be
the one in which you have done all the settings before.
5. Select the first PC and from there you can find the folders or files which were shared from the
first PC.

. Quality Criteria: LAN must be Functional.

. Precautions:
. All network set up must be prepared.
. Keep your work area clean and well lit
. Check for damaged parts
. Do not force components into computer ports

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 Operation Sheet-5.9: Adding a Printer Manually on Windows
Operation Title: How to Add a Printer Manually on Windows
Purpose: To Add a Printer Manually on Windows
Instruction: Follow the steps below to add a network printer in Windows 10.
. Tools and requirement:
1. Computers
2. Network toolkit
3. Software
4. Printer
5. Drivers
6. Cables
. Steps in doing the task:

1. Open the Windows Start menu. This is the

button in the bottom left corner of your screen that is
shaped like the Windows logo.
2. Then click to Settings. This is the gear-
shaped icon just above the power button in the Start
menu.

3. Then click on Devices.

Fig. 5.15Start Button

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 Fig. 5.16Windows Setting

4. Next, select Printers & Scanners. You can find this in the left sidebar.
5. Then click Add a Printer.

Fig. 5.17Add printer interface

Note: Once Windows detects your printer, all you have to do is follow the on-screen instructions for
setting it up. If this is the case, you can stop at this point. However, if Windows does not auto-
detect your printer, proceed to the next step.

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 Click “The printer that I want isn’t listed.” Once you select this, the “Add Printer” screen will pop
up.

Fig. 5.18Search printer

6. Choose “Add a local printer or network printer with manual settings,” and click next.

Fig. 5.19Add printer with Network

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 Click on “Create a New Port” and select Standard TCP/IP from the drop-down box.

Fig. 5.20 Select printer source

7.
8. Type in your printer’s IP address or URL (e.g. printer-one.school.edu) and click next. At
this point, your computer will try to detect the TCP/IP port. This might take some time.
9. Select the appropriate device type. Use one of the following methods to identify/install the
appropriate printer driver:

Note:
. In the drop-down menu for Standard Device Type, select the device type that corresponds
with your printer brand. For example, if you have a Canon printer, choose either Canon
Network Printer or Canon Network Printing Device. Windows will then detect the driver
model. You will notice that once it detects the driver, your printer will be added to the list of
devices in the Printer & Scanners menu.
. Install the print driver. Click on the box that says Have Disk. You will be instructed to
install the driver from the manufacturer’s installation disk (or a download of the driver) and
copy it from where the driver is located.
10. Set up optional preferences. Type a printer name if you want to. Otherwise, click Next. In
the next window, you could also set up set up printer sharing if you like (generally you should not
do this). Once done, click on Next.
11. Print a test page. You will get a message that you have successfully set up the printer. From
here, you can print a test page or click on Finish.

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 . Quality Criteria: LAN must be Functional.
. Precautions:
. All network set up must be prepared.
. Keep your work area clean and well lit
. Check for damaged parts
. Do not force components into computer ports

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 Operation Sheet-5.10: Sharing Network Printer on Windows 10
Operation Title: How to Share Network Printer to the Other PC
Purpose: To Share Files and folders to the Other PC on Windows 10
Instruction: Use these steps to Share Files to the Other PC.
. Tools and requirement:
1. Computers
2. Network toolkit
3. Software
4. Printer
5. Drivers
6. Cables
. Steps in doing the task:
3. Open the Settings app and go to Settings > Devices > Printers and scanners, and click on the
printer you want to share.

Fig. 5.21 Search printer Name

Select the printer to share.

Once you’ve selected the printer to share, click Manage and then Printer properties. In the printer
properties move to the sharing tab and tick the box to “Share this printer”.

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 Fig. 5.22 Share printer

Enable sharing the printer.

Once you’ve saved the updated settings, the printer will be available for discovery on the network.

. Quality Criteria: LAN must be Functional.

. Precautions:
. All network set up must be prepared.
. Keep your work area clean and well lit
. Check for damaged parts
. Do not force components into computer ports

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 Lap Test-5
Instruction: Use the given information below do the Lap Test.

1. Configure a small local area network using a switch between two or more computers by using
the following information:

A.IP address range: 192.168.1[60-80] and

B. Computer Name: ‘PC1’ and‘PC2’ respectively.
C. ON some network defaults network discovery setting.

2. Install printer with Name ‘Admin_Staff’, make default printer and print test page by
considering Model name you have.

3. Share the printer and access the shared printer using LAN.

4. Using Command prompt check the connectivity between the networked computers.

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 Unit Six: Administer and support peripheral services
This unit is developed to provide you the necessary information regarding the following content
coverage and topics:

. Assign Priority to control queues

. Configure settings on network.
. Demonstrate methods to use peripherals services.

This unit will also assist you to attain the learning outcomes stated in the cover page.
Specifically, upon completion of this learning guide, you will be able to:
. Prioritize control queues based on organizational requirement.
. Configure network and create maintenance schedules, usage logs, and cost center.
. Use Usage statistics Methods for user demonstrated for using.
. ServicePeripheral using application or workstation.

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 6.1 Assigning Priority to control queues

The priority of printers is normally controlled by the operating system. To understand priorities,
you first need to know the terms that operating systems use to distinguish between physical and
logical printers (the latter refers to the software name). Some operating systems also use the concept
of a queue. Software such as Windows uses the term print device when referring to the physical
printer. The term printer is then used as the logical name that will be used to connect to a physical
printer.

Very often, the same name may be used to describe a printer and a print device, since it is a one-to-
one chain. However, it is possible to have multiple printer names refer to the same print device.
This facility allows you to allocate priorities. You set up a single print device, but allocate two or
more printers to it. Each printer then has a different priority. You then use the security and sharing
features of each printer to only allow appropriate users or groups to access each one.

For example, if you have three printers called: Laser High, Laser Normal and Laser Low.

You set appropriate priorities to each printer that uses the same print device. For example, you can
allow:

. Executives to access Laser High

. Managers to access Laser Normal, and
. Everyone can access Laser Low.
If an executive sends a print job to their printer it will take priority over any lower priority jobs in
the queue.
6.2 Configuring settings on network

Network configuration is the process of setting a network's controls, flow and operation to support
the network communication of an organization and/or network owner. This broad term incorporates
multiple configuration and setup processes on network hardware, software and other supporting
devices and components.

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 6.2.1 Creating Maintainace Schedule
Setting up a maintenance schedule might be one of the best long-term investments you can make in
your supply chain department. Besides all the money saved on corrective maintenance, your
maintenance team will have to face fewer moments of crisis.
The steps to create a PM program are outlined below.
Step 1: Prioritize Assets by Maintenance Needs
Step 2: Collect Historical Data about Each Asset
Step 3: Make Projections about Assets Maintenance Needs
Step 4: Put Together the Initial Preventive Maintenance Plan
Bottom of Form
Step 5: Verify Progress and Adjust as Needed
Step 6: Expand Your Preventive Maintenance Program
6.2.2Usage logs
Usage Log means the computer files containing the record of all Software usage.
6.2.3Cost centre usage statistics
Use the transactions and for create change and display cost centre master data. A cost centre is
created at the request of the party responsible for the cost centre. The cost centre is used to collect
costs and is distinguished by area of responsibility or accounting method.
6.3 Demonstrating peripherals services methods to user.
There are also devices that function as both input and output devices, such as: external hard drives.
Media card readers.
What are some examples of computer peripheral devices?

 Keyboard
 mouse
 Touch screen.
 Pen tablet
 Joystick
 MIDI keyboard.Fig. 6.1 Input/Out Put Device

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  Scanner.
 Digital camera.

Self Check-6
Part I: Filling the appropriate
answer for the following
question in the space
provided. / 2 pts/
1. The priority of printers is normally controlled by the ______________________.
2. Operating systems also use the concept of a __________________.
3. Printer can ___________,_______________ and ____________

Part II: Choose the best answer for the following question. / 2 pts/

1. Network configuration is a __________________.

A. Process of setting a network's controls
B. Adding peripheral device
C. Controlling of operating
D. All
2. Multiple configuration of networking is ________________.
A. Network hardware
B. Software
C. Supporting devices and components.
D. All
3. IT department to record their maintenance schedules may not include _______________.
A. Parts for maintenance C.Automatic or manual schedule
B. Frequency of maintenance D. None
4. One of the following is care of computer equipment usually falls under three categories?
A. Frequency of maintenance
B. Internal components and software
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 C. Network hardware
D. Supporting devices and components

Unit Seven: Maintain peripherals and fix common problems

This unit is developed to provide you the necessary information regarding the following content
coverage and topics:

. Establishing regular maintenance schedule

. Replace consumables and components
. Peripherals and malfunction Fixing
. Monitoring peripheral usage and traffic
. Determine and rectifying failure of peripherals

This unit will also assist you to attain the learning outcomes stated in the cover page.
Specifically, upon completion of this learning guide, you will be able to:
. Establish a regular maintenance schedule and follow instruction as recommended by
manufacturer.
. Require and replace consumables components.
. Fix Peripheral mishaps (unfortunate accident) and malfunctions based on procedure.
. Recommend additional peripherals if needed for Peripheral usage traffic is monitor
. Services and rectify Failures of peripheral devices .

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 7.1 Establishing and following regular maintenance schedule
Many organizations with a preventative maintenance program will have maintenance tasks
organized on a schedule. The goal of a schedule is to ensure that regular maintenance occurs. Given
the time pressures of working as an IT Support person, a schedule will assist you in organizing your
workload to ensure that the best possible service is provided to the client.

Device manuals normally specify maintenance schedules. Some maintenance is time-based and
other forms are usage-based, such as with printer toner, the need to replace which is shown by a
warning light on the printer, or in the case of a large network printer with management software, an
automatic email may be sent to the administrator

7.1.1 Workplace maintenance schedule improve:

. Each preventative maintenance task that should be completed

. How often the task should be repeated

. An estimate of the time required to complete the task.

These tasks can then be allocated time in your schedule at the required intervals.

7.1.2 Developing a preventative maintenance schedule

In developing a preventative maintenance schedule, it is important that as an IT Support person you

are aware of the main aims of preventative maintenance. They are:
. To meet the needs of the business
. To extend the working life of equipment
. To reduce the amount of emergency downtime caused by faults that can be prevented
. To be practical
. To make the IT system more cost effective.
7.2 Replacing consumables components

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 Purchase and replacement of consumable parts (components, such as batteries and printer cartridges
that have delectable life) is your responsibility. If consumable component at your request, you will
be charged for the service to replace/ Repair Components. Some of the most common repair and
replacing Computer Components are:

. Power Supply.
. Video Card.
. Motherboard/CPU/RAM.
. Hard Drives.
. CD and DVD.
. Sound Card.
. Modems and Networks.
. ink and toner for printers, photocopiers and fax machines
. spare replacement parts for various items
. cables of various kinds
. cleaning materials
7.3 Fixing peripherals mishaps (unfortunate accident) and malfunction
7.3.1 Speed up a slow computer by troubleshoot basic computer problems are:

1. Run fewer programs at the same time. Don't have too many programs running at the same
time.
2. Restart your computer.

3. Remove viruses and malware.

4. Free up hard disk space.

5. Verify windows system files.

6. Uninstall unnecessary programs.

7. Adjust windows visual effects.

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 8. Run a disk scan.

7.3.2 Peripheral Failure and Solutions

The first step is to always check the hardware. The cables may be damaged or not, switches you’re
using between your PC and the peripheral may not have power or not.

#1: Problems with a port

If attached peripherals suddenly stop working, check the Device Manager to see if the port itself is
to blame. A red exclamation mark (!) means there’s an error with the port.

Delete a device from the Device Manager and then reboot your computer. Once your PC is up and
running again, installs the device driver.
#2: Problems with the port connectors

Especially with PS/2 ports, one or two of those holes could be clogged with dust, causing a loss in
connection with the pins. The same thing could happen when the pins on the peripheral connector
are damaged.
A USB port can get damaged, too, resulting in no power or connection. A solution would be to use
another USB port.
#3: USB standards don’t match
Newer USB devices may not run on old USB ports. Most of them would need a 3.0 cable for high-
speed processing. If the USB port and device are incompatible, attached peripherals will not work.
#4: Error with wireless keyboard or mouse
Wireless peripherals often rely on the IR or RF controller to work and communicate with a
computer. If it doesn’t work the first time you use it, you could be using an old operating system.
Most wireless PC peripherals need a newer OS Service Pack. So, if you’re still using Windows 95
OS or older, an upgrade will fix the problem.
#5: PS/2 keyboard and mouse not working

See that the device is plugged in the correct port. If the port and cable are color-coded, the keyboard
cable should go into the purple-colored port and the mouse into the green-colored port.

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 Color coding can vary. Try to switch them up and see if doing so helps fix the problem. Follow the
same process if the PS/2 connectors are identical in color and you need to identify which one is
designated for the keyboard and the mouse.
If the cables are on the right parts and the peripherals still don’t work, try to use other devices. The
keyboard or mouse may need replacement.

#6: Blocked keys or sensors

Dirt blocking the keys or sensors prevents PC peripherals from responding to commands.
Regardless of how much you click on a mouse or press a key, nothing will happen if contact is not
established.
#7: Input devices stop working after updates
Following an operating system or software update, one or two of your attached PC referrals may no
longer work. There are several ways to restore a device’s functionality.
#8: Switch USB ports
Doing so will force your computer to recognize a device. A computer system usually recognizes a
device based on their location or the specific USB port where the device was attached before any
updates were made. If the system thinks nothing has changed, it will not reload drivers, resulting in
peripherals not working. Thus, the need to switch USB ports.
#9: Start in safe mode
In some cases, a driver in the cache will not load properly after an update. The result is a broken
mouse and keyboard … or so it might appear. With a bit of a system purge in safe mode, the boot
will reload drivers and load them properly.
#10: Reset the PRAM
During a firmware update, the PRAM settings of your computer, which include peripheral devices,
video settings, startup disk, and audio volumes, may be reconfigured. Reset the PRAM to fix the
problem.
Reboot the system and then press and hold down the option-command-P-R keys at the same time.
Wait for your computer to reset and chime a couple of times at reboot before you release the keys.
#11: Power cycle the entire system

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 Faulty settings may occur after an update. Remove a peripheral device from your computer and
leave it off for a few minutes. For better results, shut down your computer as well and power cycle
it. After 5 to 10 minutes, turn the computer back on and then plug the attached peripherals back in.
#12:Check driver compatibility
Conflicts between drivers could cause problems with different devices. Communication with your
operating system will be effected and will result in devices not working properly. Open Device
Manager and check that drivers for peripherals and the printers are updated.
7.4 Monitoring peripheral usage and traffic
They can also provide warnings about network slowdowns, overloaded servers and other signs of
trouble so you can address problems before they affect staff and patrons. Better understanding of
long-term trends. Network monitoring tools also create graphs and reports about network
performance over time.

Network traffic monitoring is the process of reviewing, analyzing and managing network traffic for
any abnormality or process that can affect network performance, availability and/or security.

It is a network management process that uses various tools and techniques to study computer
network-based communication/data/packet traffic.

7.4 Recommending additional needed peripherals

To build an IT network you will need a range of equipment including the following:
. Cables and connectors.
. A router.
. A wireless access point (optional).
. A hardware firewall.
. An internet connection. This is likely to be a fast fiber connection or dedicated leased line.
7.5 Determining and rectifying failure of peripherals

Troubleshooting is a form of problem solving, often applied to repair failed products and
determining the most likely cause is a process of problem. If take an example Hard disk , the most

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 common causes of hard drive failure is overheating. So, Heat is the primary cause of hard drive
failures is hardware physical damage to your computer:

Are you experiencing problems with your computer network? Are these error messages appearing?:
. Unable to clear the DNS cache
. Unable to renew your IP address
. An operation was performed on something that is not a socket
. Unable to clear the ARP cache

Self check-7
Part I: Give Short Answer.

1. List the most common network problem issues and how to solve? / 10 pts/

2. List the most common replacing network peripheral devices / at least 5/ /10 pts/

3. Mention some of the most common Peripheral Failure and Solutions? / 10 pts/

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 Operation Sheet-7.1: Fixing common computer network Problems
Operation Title: How to fix common computer network problem
Purpose: To fix common computer network problem in LAN set up
Instruction: Follow the steps below to fixing common computer network related problems
Tools and requirement:
1. Computers
2. Maintenance Tool kit
3. Network toolkit
4. Software
5. Printer
. Steps in doing the task:
1. Check to make sure your computer is on and is connected to a network.
2. Be aware that Windows has a built in function to repair a network connection. This function
can give valuable information in the form of an error message if you know what you are
looking for. Some common error messages given are:
o Unable to clear the DNS cache
o Unable to renew your IP address
o Unable to clear the ARP cache

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 3. Deal with a message that states "Unable to clear the DNS cache." When you get the
message “Unable to clear the DNS cache”, this usually means that the DNS client service
has been disabled. Follow these steps as an administrator to re-enable it:
a. Open the Services MMC plugin, located under Administrative Tools in the Control
Panel;
b. Find the “DNS Client” service in the list presented and enter its properties by
double-clicking it;
c. Change the Startup Type from Disabled to Manual or Automatic then click apply;
d. Either reboot or click “Start” to start the service;
e. Verify by attempting to repair the connection again.
4. Fix a problem related to an IP address. If the repair process reports that it has been
'Unable to obtain an IP address', it is probable that more information can be obtained
through the command line. Open a Command Prompt by going to Start > Programs >
Accessories > Command Prompt, then type 'ipconfig /renew' to attempt to obtain an IP
address from the command line.
5. Follow up the error messages that will likely appear. There is a high likelihood of an
error message similar to the one below occurring, the remainder of the guide will focus on
this error.
a. “An operation was performed on something that is not a socket"
6. Fix the error message "An operation was performed on something that is not a
socket.": This is a Winsock corruption generally due to spyware. The fixes are:
a. A simple fix can be done with Windows XP SP2 or Windows Vista (Start > Run
>cmd>netshwinsock reset), then reboot your computer. If you do not have SP2, you
can download a small program to reinstall Winsock: winsockfix.exe.
. Quality Criteria: LAN must be Functional.
. Precautions:
. All network set up must be prepared.
. Keep your work area clean and well lit
. Check for damaged parts

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 . Do not force components into computer ports

Lap Test-7
1. Write the step of how to fix common network problem? And Do the above each step and see result
each step?

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 Unit Eight: Use and maximize operating system
This unit is developed to provide you the necessary information regarding the following content
coverage and topics:

. Configuring Operating system

. Installing, upgrading and uninstalling Application software
. graphical user interface and the command line interface
. Operating system and third-party utilities
. Customizing Graphical user interface

This unit will also assist you to attain the learning outcomes stated in the cover page.
Specifically, upon completion of this learning guide, you will be able to:
. Configure Operating system to suit the working environment
. Install Application software, upgraded and uninstall.
. To perform basic tasks using graphical user interface and the command
. Use Operating system and third-party utilities software.

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 . Customize Graphical user interface based on clients.

8.1 Configuring an Operating System

An operating system (OS) is the program that, after being initially loaded into the computer by a
boot program, manages all of the other application programs in a computer. The application
programs make use of the operating system by making requests for services through a defined
application program interface (API). In addition, users can interact directly with the operating
system through a user interface, such as a command-line interface (CLI) or a graphical UI (GUI).
8.1.1 Use of an operating system

An operating system brings powerful benefits to computer software and software development.
Without an operating system, every application would need to include its own UI, as well as the
comprehensive code needed to handle all low-level functionality of the underlying computer, such
as disk storage, network interfaces and so on. Considering the vast array of underlying hardware
available, this would vastly bloat the size of every application and make software development
impractical.
As long as each application accesses the same resources and services in the same way, that system
software -- the operating system -- can service almost any number of applications. This vastly
reduces the amount of time and coding required to develop and debug an application, while
ensuring that users can control, configure and manage the system hardware through a common and
well-understood interface.

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 8.2 Installing, upgrading and uninstalling application software

Adding different functionalities of operating system means installing server roles by using
configure your server wizard and manage your server roles by using manage your server.

8.2.1 Installing

Installing means loading of a programs (or connecting hardware) on to the computers.Itis the act of
putting the program/hardware onto a computer system so that it can be executed.
8.2.2 Upgrading

The term upgrade refers to the replacement of a product with a newer version of the
sameproduct.Adding additional features on the existing system to improve its performance.

8.2.3 Uninstalling

The term uninstalling means Removing (an application or file) that were installed/added from a
computer. You can uninstall an application by selecting Add/Remove Programs from the Control
Panel and then selecting the application you want to remove.
8.3 Using graphical user interface and command line interface
8.3.1 Graphical User Interface based operating systems

A GUI (Graphic User Interface) is a graphical representation in which the users can interact with
software or devices through graphical icons. Example: Windows
In the GUI the screen displays graphical objects which are designed for the user to interact with the
system using a pointing device.

8.3.2 Command line interface (Disk Operating system)

DOS (Disk Operating System) is a command line based operating system.In DOS, all tasks are
done by typing commands at a command prompt.
The point where you type your command is shown by a blinking horizontal line, called the cursor.
Even though there are many DOS commands, you will be able to manage well if you know some of
them and their functions. Most of these important commands are related to file management.
8.4 Utilizing operating system and third-party utilities

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 Utility software is computer software that performs a specific task related to the management of
computer functions, resources, or files, as password protection, memory management, virus
protection, and file compression. A third-party energy supplier is a sort of Go-between Company.
They buy energy from large utility companies and then sell that energy again to consumers at
different rates.
Some examples of commonly used utility software include: - Disk Defragmenters
- Registry Cleaners/disk clean up
8.4.1 Main functions of utility software

– Utility software enhances the operation of the Operating System.

– It helps to analyze, configure, optimize and maintain the computer

8.5.Customizable graphical user interface

The graphical user interface is a form of user interface that allows users to interact with electronic
devices through graphical icons and visual indicators such as secondary notation, instead of text-
based user interfaces, typed command labels or text navigation.

A program which aids the process of adding an extra layer to an existing program or system in
order to make it look different to the user: for example adding a new interface to an existing
operating system so that it looks like another operating system.

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 Self check-8
Part I: Choose the best answer for the following question./ 2 pts /
1. ________ is a graphical representation in which the users can interact with software or devices
through graphical icons.
A. Software C. Software configuration
B. Graphical user interface D. Network administration
2. CLI stands for_______________________.
A. Command Line Interface C. Central processing
B. Command Line director D. All
3. A third party utility is ________________.
A. Software configuration C. A sort of Go-between Company
B. Graphical user interface D. All
4. A system software is ________________.
A. Allows a user to interact with a computer program using a pointing device
B. Operating system and utility programs that control a computer system and allow you to use
your computer.
C. Central processing
D. All

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 4. ____________ a program which aids the process of adding an extra layer to an existing program
or system in order to make it look different to the user.
A. Hardware of a computer
B. Software of a computer
C. Customizable graphical user interface
D. All

Operation Sheet-8.1: How to Customize the Windows 10 Desktop Icons

Operation Title:Customizing Desktop Icons on Windows 10
Purpose: To customize Desk Top Icons on Windows screen
Instruction:Use these steps to Customize Desktop Icons on Windows 10

.Tools and requirement:

1. Computers
2. Software
3. Printer
. Steps in doing the task:
1. Head to the Start menu search bar, type in ‘settings,’ and select the best match.
2. From the Settings menu, select Personalization > Themes.
3. From under the Related Settings, select Desktop icon settings.

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 Fig.8.1 View Network computers
. Select an icon there andChange Icon to open a smaller window with a variety of alternative
icons to choose from. Select an Icon from there and click OK to close window. Then press
the Apply button to switch the desktop icon to the one selected.
Quality Criteria: LAN must be Functional.
. Precautions:
. All network set up must be prepared.
. Keep your work area clean and well lit
. Check for damaged parts
. Do not force components into computer ports

Lap Test-8

1. Customize Desk Top Icons and change the icon picture?

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 Unit Nine: Support input and output devices
This unit is developed to provide you the necessary information regarding the following content
coverage and topics:
. Functionality of Input and output devices
. Drivers and checking functionality

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 . Ensuring Drivers are working properly

This unit will also assist you to attain the learning outcomes stated in the cover page.
Specifically, upon completion of this learning guide, you will be able to:
. Set up Input and output and checked functionality based on requirement.
. Install Drivers and check the functionality based vendor manuals.
. Ensure Drivers are working to be properly

9.1 Setting up and checking functionality of Input and output devices

Input devices only allow for input of data to a computer and output devices only receive the output
of data from another device. Most devices are only input devices or output devices, as they can only
accept data input from a user or output data generated by a compute
Input and output devices that provide computers with additional functionality are also called
peripheral or auxiliary devices.
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 9.2 Installing appropriate drivers.
A driver, or device driver, is a software program that enables a specific hardware device to work
with a computer's operating system. For some devices, such as printers, the operating system may
automatically find and install the correct drivers when the device is connected. Installing drivers
and checking functionality based vendor manuals.
Almost all computer and hardware manufacturers include a group of drivers for different hardware
devices and often for each of the supported versions of Windows. We need to install or update the
following drivers so our devices to work or perform optimally. Some of them are:
. LAN Ethernet Drivers
. Graphics Card Drivers

. Sound Card Drivers

. Drivers for External plug-in Devices

9.3 Ensuring drivers are working properly

Drivers are ensured to enable a device properly working. Without drivers, the hardware you connect
to your computer for example, a video card , sound card or a printer won't work properly.
Setting up and connecting your computer system input and output devices is very easy. All recently
manufactured computers use color code which makes even easier to setup. The color of the port
matches with the color of the device connector. Also, usually there is an icon of the device beside
the device port. Refer to the picture on the left to see how the color coding work and how to connect
all the computer devices.

Self check-9
Part I: Give short answer.
1. Define the term driver? / 2 pts/

2. Why we install the drivers for hardware peripherals? /3 pts/

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 3. List some examples of hardware component that need drivers? /5 pts/

4. How to determine the functionality of input and output device? / 5pts/

Operation Sheet 9:1 Check Input /Output device drivers Functionality

Operation title: Checking Input /Output device drivers Functionality
Purpose: To Check Input /Output device drivers Functionality
Instruction: use the given information below Check Input /Output device drivers functionality
using Device Manager
Tools and requirement:
6. Computers
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 7. Maintenance Tool kit
8. Network toolkit
9. Software
10. Printer
. Steps in doing the task
1. Click on search Box, type Device Manager, and
2. Point to device Manager and Click on it, then

Fig. 8.2 Search Device

3. In the Device driver setting you can get detail description about installed device driversinside
device manager.ie

. Inside device manager; you will get multiple device drivers available, if drivers installed
properly you will not get the yellow mark on the top of each unsuitable installed device
driver. In each device you will get disk drives, audio inputs and outputs, network adapters,

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 system device, processors, human interface device, monitors, imaging device, memory
technology device and many more drivers depends on your Windows 10 device.

Fig. 8.3 Driver proerties

. You can update, uninstall drivers from your Windows 10 device manager from driver
setting, in which also can get the actual driver version, device type, manufacturer, location,
status, update, rollback, uninstall, disable and resources. in which we can check our device
driver installation details and version updates.

OR

. Open your computer and go to start menu search for device manager.
. Now you will get result for device manager, click to open device manager page
. You can see the list of drivers which is used with your computer device to run all the
features and functionality.

. Quality Criteria: LAN must be Functional.

. Precautions:

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 . All network set up must be prepared.
. Check for damaged parts
. Do not force components into computer ports
Lap Test 9
Instruction: Do the Lap Test.
1. Check the following drivers properly working or not?

. Audio drivers
. Network drivers
. Graphics Adaptor
. USB drivers

2. If the above drivers have problems, solve it

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 Reference
 https://codescracker.com/computer-fundamental/characteristics-of-computer.htm
 Winn L Rosch. The Winn L. Rosch Hardware Bible (6th Edition).
 Christopher A. Crayton Joel Z. Rosenthal Kevin J. Irwin. The A+ Certification & PC Repair
Handbook (Networking Series).
 Richard Palmer. Maintenance Planning and Scheduling Handbook, 2nd Edition (McGraw-
Hill Handbooks).
 The A+ e-books and IT Essential Presentation and different URLs resources.

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Page 118 of 119 Ministry of Labor and Skills Administrate Network and Curriculum Version - I
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 Participants of this Module (Training Material) preparation

No Name Qualificatio Field of Study Organization/ Mobile number E-mail

n (Level) Institution
1 ERKYHUN AZEZE B Information FINOTEDAMOT 0969082669 [email protected]
Technology PTC
2 YINEBEB TAMIRU B Computer Science AKAKI PTC 0936325182 [email protected]

3 EZRA ALEMAYEHU A Computer Science HOSANA PTC 0912243860 [email protected]

4 ALEMAYEHU ABERA A Computer Science BAHIDAR PTC 0903124653 [email protected]