Telecom Regulatory Authority of India

Yearly Performance Indicators

Indian Telecom Sector
(Fourth Edition)

2019

New Delhi, India

Mahanagar Doorsanchar Bhawan,

Jawahar Lal Nehru Marg, New Delhi-110002
Tel: +91-11- 23230752, Fax: +91-11- 23236650
Website: www.trai.gov.in
 Table of Contents

Snapshot........................................................................................................... 1
Introduction ..................................................................................................... 3
Chapter 1 : Subscription Data........................................................................... 4
Section A : Access Service - An Overview ........................................................ 5
Section B : Wireless Service ......................................................................... 13
Section C : Wireline Service ......................................................................... 21
Section D : Internet Service ......................................................................... 33
Section E : Other Value Added Services - Public Mobile Radio Trunk Services
(PMRTS) and Very Small Aperture Terminals (VSAT) ………………......47
Chapter 2 : Wireless Revenue and Usage......................................................... 50
Chapter 3 : Wireless Data Services.................................................................. 60
Chapter 4 : Financial Data of Telecom Service Sector .................................... 69
Chapter 5 : Performance of Cable TV, Direct-to-Home (DTH) and Radio
Broadcasting Services.. ............................................................... 77
Annexures....................................................................................................... 84
Annexure 1.1: Wireless Subscriber Base ....................................................... 85
Annexure 1.2: Wireline Subscriber Base ....................................................... 86
Annexure 1.3: Service Area and Operator wise details of Public Call Offices
(PCOs) .................................................................................. 87
Annexure 1.4: Service area wise details of Village Public Telephones (VPTs) .... 89
Annexure 1.5: Internet Service Provider(ISP) wise Internet Subscriber base …...90
Annexure 1.6: List of Service Providers which reported IP Telephony Minutes
.......................................................................................... 100
Annexure 1.7: Service Area wise PMRTS subscriber Base............................ .101
Annexure 5.1: MRP (in `) of pay channels, offered by broadcasters to subscriber
as reported to TRAI (as per New Regulatory Framework) ........ 103
Annexure 5.2: List of Pay DTH (Direct-to-Home) Operators .......................... 111
Annexure 5.3: List of existing cities with operational FM Radio Channels in India
.......................................................................................... 112
 Snapshot
(Data As on 31st December, 2019)
Telecom Subscribers (Wireless +Wireline)
Total Subscribers 1,172.44 Million
% change over the previous year -2.12%
Urban Subscribers 662.45 Million
Rural Subscribers 509.99 Million
Market share of Private Operators 88.55%
Market share of PSU Operators 11.45%
Tele-density 88.56
Urban Tele-density 156.26
Rural Tele-density 56.67
Wireless Subscribers
Total Wireless Subscribers 1,151.44 Million
% change over the previous year -2.09%
Urban Subscribers 643.97 Million
Rural Subscribers 507.46 Million
Market share of Private Sector Operators 89.45%
Market share of Public Sector Operators 10.55%
Tele-density 86.98
Urban Tele-density 151.90
Rural Tele-density 56.39
No. of total Public Mobile Radio Trunk Services (PMRTS) 59,089
No. of Very Small Aperture Terminals (VSAT) 2,98,464
Wireline Subscribers
Total Wireline Subscribers 21 Million
% change over the previous year -3.95%
Urban Subscribers 18.47 Million
Rural Subscribers 2.53 Million
Market share of Private Operators 39.53%
Market share of PSU Operators 60.47%
Tele-density 1.59
Urban Tele-density 4.36
Rural Tele-density 0.28
No. of Village Public Telephones (VPT) 68,784
No. of Public Call Office (PCO) 1,97,891

1
Internet/Broadband Subscribers
Total Internet Subscribers 718.74 Million
% change over previous year 18.95%
Narrowband subscribers 56.806 Million
Broadband subscribers 661.938 Million
Wired Internet Subscribers 22.386 Million
Wireless Internet Subscribers 696.36 Million
Urban Internet Subscribers 450.31 Million
Rural Internet Subscribers 268.43 Million
Total Internet Subscribers per 100 population 54.29
M
Urban Internet Subscribers per 100 population 106.22
Rural Internet Subscribers per 100 population 29.83
Telecom Financial Data for the Calendar Year-2019
Gross Revenue (GR) during the year 2019 ` 2,43,705 Crore
% change in GR over the previous year 2.65%
Adjusted Gross Revenue (AGR) during the year 2019 ` 1,53,272 Crore
% change in AGR over the previous year 6.11%
Share of Public Sector Operators in Access AGR 8.97%
Broadcasting & Cable Services
Number of private satellite TV channels permitted by the Ministry
918
of I&B for uplinking only/ downlinking / uplinking
Number of Pay TV Channels 332
Number of private FM Radio Stations (excluding All India Radio) 368
Number of Pay Subscribers Active with Private DTH Operators 69.98 Million
Number of Operational Community Radio Stations 278
Number of pay DTH Operators 4
Revenue & Usage Parameters (for the Calendar Year 2019)
Monthly ARPU for Wireless (Full Mobility) Service ` 74.88
Minutes of Usage (MOU) per subscriber per month - Wireless (Full
701 Minutes
Mobility) Service
Average Revenue for wireless data per data subscribers per month
` 76.59
for (including LTE)
Average revenue realization per subscriber per GB wireless data
` 7.77
during the quarter
Average wireless data usage per data subscriber per month 9.85 GB

2
 Introduction

This Report presents the Key Parameters and growth trends for the
Telecom Services in India for the calendar year 2019. To provide a broad
perspective on the Telecom Services and to serve as a reference document for
various stakeholders, research agencies and analysts. Chapter-1 depicts the
growth pattern, in terms of Subscriber base and Tele-density of Wireline,
Wireless, Internet and Value Added Services (VAS). Chapter-2 covers the key
revenue and usage parameters of Wireless Data services. Chapter-3 gives the
financial and accounting data. The information relating to Cable TV, DTH &
Radio Broadcast services is provided in Chapter-4.

2. The Report has been prepared based on the information furnished by

the Service Providers. It is also available on TRAI’s website (www.trai.gov.in
under the link http://www.trai.gov.in/release-
publication/reports/performance-indicators-reports). For any suggestion or
clarification pertaining to this report, the following persons may be contacted:
1. Shri S. K. Mishra, Pr. Advisor (F&EA), TRAI
Tel. : +91-11-23221856
Fax.: +91-11-23235249
e-mail: [email protected]

2. Shri Amit Sharma, Advisor (F&EA), TRAI

Tele. : +91-11-23234367
e-mail : [email protected]

3
 Chapter 1:
Subscription
Data

----------------------------------------------------------------------------------------------------------------
• In this report, Tele-density is based on the population projections from census
data published by the Office of Registrar General & Census Commissioner of
India.
• The Report has been prepared based on the information furnished by the Service
Providers.

4
 Section A : Access Service – An overview

1. The number of telephone subscribers in India decreased from 1,197.87

million at the end of Dec-18 to 1,172.44 million at the end of Dec-19,
registering a yearly decline rate of 2.12%. The overall Tele-density* in
India declined from 91.45 at the end of Dec-18 to 88.56 at the end of
Dec-19 at yearly decline rate of 3.15%.

Chart 1.1: Trend of Telephone Subscriptions in India

Number of Telephone Subscribers (in million)

1197.87
1190.67

1172.44
1151.78
1200.00

1000.00

688.25
683.14

666.28

662.45
800.00
531.59

509.99
502.42
468.64

600.00

400.00

200.00

0.00
Rural Subscribers Urban Subscribers Total Subscribers
2016 2017 2018 2019

2. Telephone subscription in Urban Areas declined from 666.28 million at

the end of Dec-18 to 662.45 million at the end of Dec-19 at the yearly
decline rate of 0.57%. Urban Tele-density also declined from 159.98 at
the end of Dec-18 to 156.26 at the end of Dec-19 with yearly decline
rate of 2.33%.

*
Tele-density – Number of telephone connections (fixed lines and mobile phone subscribers) per 100
inhabitants within a geographical area.
(Source-ITU)
5
3. Rural telephone subscription decreased from 531.59 million at the end
of Dec-18 to 509.99 million at the end of Dec-19 at the yearly decline
rate of 4.06%. Rural Tele-density also decreased from 59.50 at the end
of Dec-18 to 56.67 at the end of Dec-19 with yearly decline rate of
4.75%.

Chart 1.2: Trend of Tele-density in India

Table1.1: Subscriber Base & Tele-density - Rural & Urban

Year Subscriber Base (million) Tele-density

ending Rural Urban Total Rural Urban Overall
2016 468.64 683.14 1151.78 53.27 170.15 89.90

2017 502.42 688.25 1190.67 56.66 168.29 91.90

2018 531.59 666.28 1197.87 59.50 159.98 91.45

2019 509.99 662.45 1172.44 56.67 156.26 88.56

4. Out of the total telephone subscription, the shares of Rural telephone

subscription decreased from 44.38% at the end of Dec-18 to 43.50% at

6
 the end of Dec-19. However, share of Urban telephone subscription in
total telephone subscription, increased from 55.62% at the end of Dec-
18 to 56.50% at the end of Dec-19. The following chart depicts the
rural-urban market share of telephone subscribers at the end of Dec-
19.

Table 1.2 : Composition of Telephone Subscribers

Network Type Share (%)

Urban Wireless 54.93%
Rural Wireless 43.28%
Urban Wireline 1.58%
Rural Wireline 0.22%

5. Out of 1,172.44 million of total telephone subscriber, the number of

Wireless Telephone subscribers is 1,151.44 million and the number
of Wireline Telephone subscribers is 21 million at the end of Dec-19.
The following chart depicts the market share of Wireless and Wireline
subscribers in India.

Chart 1.3: Composition of Market Share

Wireless & Wireline Subscribers

1.79%

Wireline

Wireless

98.21%

7
Table 1.3: Service Area wise Access (Wireless+Wireline) Subscriber base
Service Area Subscribers (million)
Rate of
Yearly Net
Dec-18 Dec-19 Yearly
Additions
Growth (%)
Andhra Pradesh 88.64 88.38 -0.27 -0.30
Assam 21.86 23.72 1.86 8.49
Bihar 88.32 84.50 -3.82 -4.33
Delhi 54.33 56.22 1.88 3.46
Gujarat 71.87 68.64 -3.23 -4.50
Haryana 27.96 28.07 0.11 0.38
Himachal Pradesh 10.62 10.70 0.08 0.73
Jammu & Kashmir 11.61 10.45 -1.16 -9.97
Karnataka 70.79 69.51 -1.28 -1.81
Kerala 45.56 45.23 -0.33 -0.72
Madhya Pradesh 77.83 75.74 -2.09 -2.68
Maharashtra 96.58 94.01 -2.56 -2.65
Mumbai 40.48 41.17 0.69 1.69
North East 11.78 12.21 0.44 3.70
Orissa 33.37 33.23 -0.14 -0.43
Punjab 40.11 39.83 -0.28 -0.69
Rajasthan 66.93 65.84 -1.09 -1.62
T.N. (incl. Chennai) 84.97 83.87 -1.10 -1.29
U.P.(E) 102.24 96.12 -6.12 -5.99
U.P.(W) 65.06 63.22 -1.85 -2.84
Kolkata 27.79 26.32 -1.47 -5.29
West Bengal 59.14 55.46 -3.68 -6.22
All India 1,197.87 1,172.44 -25.42 -2.12

6. During the year 2019, Assam service area has recorded the highest
growth rate of 8.49% followed by North East service area (3.70%). On
the other hand, Jammu & Kashmir service area showed maximum
decline rate of 9.97% during the year 2019.

8
 Table 1.4: Service Area wise Rural-Urban Subscribers
Subscribers (million) as on 31st December, 2019
Service Area
% of Rural
Total Rural Urban Subscribers
Andhra Pradesh 88.38 41.77 46.61 47.26
Assam 23.72 13.64 10.08 57.52
Bihar 84.50 52.80 31.71 62.48
Delhi 56.22 1.57 54.64 2.80
Gujarat 68.64 26.80 41.84 39.04
Haryana 28.07 12.71 15.35 45.30
Himachal Pradesh 10.70 7.02 3.68 65.58
Jammu & Kashmir 10.45 4.55 5.90 43.57
Karnataka 69.51 27.50 42.01 39.56
Kerala 45.23 20.84 24.38 46.09
Madhya Pradesh 75.74 33.79 41.95 44.61
Maharashtra 94.01 43.14 50.87 45.89
Mumbai 41.17 1.83 39.33 4.46
North East 12.21 5.82 6.39 47.70
Orissa 33.23 21.73 11.49 65.41
Punjab 39.83 13.57 26.26 34.07
Rajasthan 65.84 34.86 30.98 52.95
T.N. (incl. Chennai) 83.87 26.55 57.33 31.65
U.P.(E) 96.12 54.24 41.88 56.43
U.P.(W) 63.22 28.76 34.45 45.50
Kolkata 26.32 1.95 24.37 7.41
West Bengal 55.46 34.53 20.93 62.26
All India 1,172.44 509.99 662.45 43.50

9
 Table 1.5 : Service Area wise Tele-density

Service Area/ As on 31st December, 2018 As on 31st December, 2019

States Rural Urban Total Rural Urban Total
Teledensity Teledensity Teledensity Teledensity Teledensity Teledensity
Andhra Pradesh 65.38 182.58 98.25 63.94 182.67 97.28
Assam 45.14 165.80 65.35 48.63 175.49 70.18
Bihar 45.52 165.79 62.23 42.77 158.71 58.92
Delhi - - 235.65 - - 237.11
Gujarat 75.07 155.63 109.53 71.03 146.45 103.54
Haryana 67.23 148.79 97.88 70.97 139.27 96.99
Himachal Pradesh 121.57 327.43 146.50 109.51 411.44 146.53
J&K 61.63 164.75 90.99 49.62 159.81 81.22
Karnataka 67.01 177.25 110.87 71.38 162.78 108.05
Kerala 77.92 266.76 125.52 76.38 265.70 124.02
Madhya Pradesh 46.30 139.42 72.29 43.12 137.04 69.50
Maharashtra
74.91 142.94 108.61 70.38 141.53 105.91
(incl. Mumbai)*
North East 49.34 176.07 82.01 54.32 169.34 84.24
Orissa 61.72 144.80 76.90 60.99 142.36 76.02
Punjab 79.99 181.26 125.98 78.10 177.56 123.83
Rajasthan 63.77 165.26 88.45 60.18 165.96 85.95
Tamil Nadu 89.02 134.97 117.77 100.40 124.46 115.68
(incl. Chennai)
Uttar Pradesh (incl.
UPE & UPW)
49.22 139.13 70.12 44.76 134.95 65.84
West Bengal
61.72 158.30 89.62 52.51 160.07 83.64
(incl. Kolkata)*
All India 59.50 159.98 91.45 56.67 156.26 88.56

* Population data/projections are available state-wise only.

Notes:-
1. Tele-density figures are derived from the subscriber data provided by the operators and the
population projections, for Urban and Rural areas, of the country, published by the Office of
the Registrar General & Census Commissioner, India.
2. Delhi Service area, apart from the State of Delhi, includes wireless subscribers of the areas
served by the local exchanges of Ghaziabad & Noida (in UP) and Gurgaon & Faridabad (in
Haryana).
3. Data/information for Andhra Pradesh includes Telengana, Madhya Pradesh includes
Chhatishgarh, Bihar includes Jharkhand, Maharashtra includes Goa, Uttar Pradesh includes
Uttarakhand, West Bengal includes Sikkim and North-East includes Arunachal Pradesh,
Manipur, Meghalaya, Mizoram, Nagaland & Tripura states.

10
 7. Himachal Pradesh service area has the highest Rural Tele-density of
109.51 followed by Tamil Nadu service area (100.40) at the end of Dec-
19. On the other hand, Bihar service area have the lowest Rural Tele-
density of 42.77 in the same period.

Table 1.6: Service Provider-wise growth in Subscriber base

Subscriber base (in million) Market Market

Rate of
Service Share as Share as
Yearly Net Growth
Provider on Dec-18 on Dec-19
Dec-18 Dec-19 Addition/ (%)
(%) (%)
decline
Reliance Jio 280.12 371.07 90.95 32.47 23.38 31.65
BSNL 125.81 127.70 1.88 1.50 10.50 10.89
MTNL 6.74 6.50 -0.24 -3.57 0.56 0.55
Bharti Airtel 344.30 331.61 -12.69 -3.69 28.74 28.28
Quadrant 0.23 0.20 -0.03 -12.89 0.02 0.02
Vodafone Idea 419.03 333.01 -86.01 -20.53 34.98 28.40
Reliance Com. 0.78 0.57 -0.21 -26.56 0.06 0.05
Tata Tele. 20.86 1.79 -19.07 -91.43 1.74 0.15
Total 1,197.87 1,172.44 -25.42 -2.12 100 100

8. M/s Reliance Jio Infocomm Ltd has added maximum number of

telephone subscribers (90.95 million net addition) during the year
2019. All service providers have registered decline in their subscriber
base except M/s Reliance Jio Infocomm and BSNL during the year
2019.

11
 Table 1.7 : Service provider-wise Market Share of rural subscribers
in their total subscribers – as on 31st December, 2019
Service No. of Total No. of Rural Percentage Market share
Provider Subscribers Subscribers of Rural of Rural
(in millions) (in millions) subscribers subscribers (%)
Vodafone Idea
333.01 172.44 51.78 33.81
Ltd
Reliance Jio 371.07 152.14 41.00 29.83
Bharti 331.61 145.48 43.87 28.53
BSNL 127.70 39.79 31.16 7.80
MTNL 6.50 0.05 0.70 0.01
Tata Tele 1.79 0.05 2.62 0.01
Quadrant 0.20 0.04 19.49 0.01
Reliance
0.57 0.001 0.18 0.00
Comm.
Total 1,172.44 509.99 43.50 100

9. M/s Vodafone Idea Ltd is the service provider with highest proportion
of rural subscribers (51.78%), followed by Bharti Airtel (43.87%) to their
total number of telephone subscribers at the end of Dec-19.

12
 Section B : Wireless Service

Table 1.8: List of Cellular Mobile Service Providers currently providing

service [As on 31st December, 2019]

Sl.No. Service Provider Area of Operation

1 Bharti Airtel Ltd All India

All India (except Assam & NE) /
Reliance Communications/
2 Kolkata, MP, WB, HP, Bihar,
Reliance Telecom Ltd
Odisha, Assam & NE
3 Vodafone Idea Ltd All India

4 BSNL All India (except Delhi & Mumbai)

5 MTNL Delhi & Mumbai

6 Reliance Jio Infocom Ltd All India

Source : DoT website

UL Access Services Licensees Virtual Network Operators (VNOs) who are

providing services as on 31st December, 2019

Surftelecom Pvt. Ltd (Formerly

1 All India
Plintron India Pvt. Ltd.
AdPay Mobile Payment India Tamil Nadu including
2
Pvt. Ltd Chennai
Source : As reported by telecom service providers

10. Total Wireless subscribers decreased from 1,176.00 million at the end
of Dec-18 to 1,151.44 million at the end of Dec-19, thereby showing a
yearly decline rate of 2.09%. During the year 2019, net decline of 24.56
million wireless subscribers was recorded.

11. The Rural Wireless subscribers declined from 528.48 million at the end
of Dec-18 to 507.46 million at the end of Dec-19 with yearly decline
rate of 3.98%
13
12. The urban wireless subscribers declined from 647.52 million at the end
of Dec-18 to 643.97 million at the end of Dec-19 with yearly decline
rate of 0.55%.

13. The following chart and table depict the trend of total, rural and urban
wireless subscribers during last four years.

Chart 1.4: Trend of Wireless Subscriber Base

1167.44
1176.00
W ireless Subscriber Base (in M illion )

1151.44
1127.37
1200.00

1000.00

668.44
662.60

647.52

643.97
800.00
499.00

528.48

507.46
464.78

600.00

400.00

200.00

0.00
Rural Urban Total
2016 2017 2018 2019

Table 1.9: Wireless Subscriber Base & Tele-density - Rural & Urban
Year
Subscriber Base (million) Tele-density
ending
Rural Urban Total Rural Urban Overall

Dec-16 464.78 662.60 1127.37 52.84 165.04 88.00

Dec-17 499.00 668.44 1167.44 56.28 163.44 90.11

Dec-18 528.48 647.52 1176.00 59.15 155.48 89.78

Dec-19 507.46 643.97 1151.44 56.39 151.90 86.98

14. Overall Wireless Teledensity declined from 89.78 at the end of Dec-
18 to 86.98 at the end of Dec-19. Rural wireless Teledensity declined
14
 from 59.15 to 56.39 and Urban wireless Teledensity also declined from
155.48 to 151.90 at the end of Dec-19.

15. The share of rural wireless subscription decreased from 44.94% at the
end of Dec-18 to 44.07% at the end of Dec-19, however the share of
urban wireless subscription increased from 55.06% to 55.93% during
the same period.

16. The following chart depicts the composition of rural -urban market
share in total wireless telephone subscribers during last four years.

Chart 1.5: Composition of Wireless Market Share –

Rural & Urban Subscribers

15
 Table 1.10: Growth in Wireless Subscriber base

Service Rate of Market Market

Subscriber Base (millions)
Provider Growth Share Share
Net (%) Dec-18 Dec-19
Dec-18 Dec-19 Additions (%) (%)
Reliance Jio 280.12 370.02 89.90 32.09 23.82 32.14

BSNL 114.37 118.12 3.74 3.27 9.73 10.26

MTNL 3.47 3.38 -0.10 -2.84 0.30 0.29

Bharti 340.26 327.30 -12.96 -3.81 28.93 28.43

Reliance Comm.
0.022 0.018 -0.004 -19.97 0.002 0.002
Group
Vodafone IDEA 418.75 332.61 -86.13 -20.57 35.61 28.89

Total 1,176.00 1,151.44 -24.56 -2.09 100 100

Note: * The subscribers of M/s Bharti Airtel includes subscribers of M/s Tata Teleservices Ltd.
**Dec-18 Total includes M/s Tata Teleservices

17. M/s Reliance Jio became the market leader with 32.14% market share
of total wireless telephone subscriber base at the end of Dec-19 and
M/s Vodafone Idea Ltd slipped at second position with 28.89% market
share.

18. In term of net addition, M/s Reliance Jio Infocomm Ltd added
maximum number of telephone subscribers of 89.90 million during the
year 2019 and its yearly growth rate recorded as 32.09% during the
year 2019.

16
 Table 1.11: Service Area wise Wireless Subscriber base

Service Area Subscriber base (in million)

Net Rate of
Dec-18 Dec-19 Additions change (%)

Andhra Pradesh 87.21 87.02 -0.19 -0.22

Assam 21.74 23.61 1.86 8.57

Bihar 88.08 84.32 -3.76 -4.27

Delhi 51.13 52.95 1.82 3.55
Gujarat 70.65 67.45 -3.20 -4.53
Haryana 27.68 27.80 0.12 0.42
Himachal Pradesh 10.50 10.60 0.09 0.90
Jammu & Kashmir 11.51 10.32 -1.19 -10.30
Karnataka 68.62 67.39 -1.24 -1.80
Kerala 43.65 43.50 -0.15 -0.33
Madhya Pradesh 76.90 74.88 -2.03 -2.64
Maharashtra 95.01 92.62 -2.39 -2.51
Mumbai 37.54 38.10 0.55 1.47
North East 11.67 12.11 0.44 3.80
Orissa 33.14 33.01 -0.12 -0.37
Punjab 39.32 39.10 -0.21 -0.54
Rajasthan 66.39 65.33 -1.06 -1.59
T.N. (incl. Chennai) 82.75 81.80 -0.95 -1.15
U.P.(E) 101.79 95.69 -6.10 -5.99
U.P.(W) 64.75 62.90 -1.85 -2.86
Kolkata 27.06 25.65 -1.41 -5.22
West Bengal 58.89 55.28 -3.61 -6.13
All India 1,176.00 1,151.44 -24.56 -2.09

17
19. Detailed table on service provider wise subscriber base in each service
area is available at Annexure-1.1.

Table 1.12: Service Area wise Wireless Rural-Urban Subscriber base

Service Area Subscriber base (in million) – Dec-19
% of Rural
Total Rural Urban Subscribers
Andhra Pradesh 87.02 41.61 45.41 47.82
Assam 23.61 13.63 9.98 57.73
Bihar 84.32 52.77 31.55 62.59
Delhi 52.95 1.57 51.37 2.97
Gujarat 67.45 26.66 40.79 39.52
Haryana 27.80 12.67 15.13 45.58
Himachal Pradesh 10.60 6.96 3.64 65.68
Jammu & Kashmir 10.32 4.54 5.78 43.99
Karnataka 67.39 27.39 40.00 40.64
Kerala 43.50 19.83 23.67 45.59
Madhya Pradesh 74.88 33.71 41.17 45.02
Maharashtra 92.62 42.94 49.69 46.36
Mumbai 38.10 1.83 36.26 4.81
North East 12.11 5.81 6.30 47.96
Orissa 33.01 21.69 11.32 65.71
Punjab 39.10 13.43 25.67 34.35
Rajasthan 65.33 34.81 30.52 53.29
T.N. (incl. Chennai) 81.80 26.27 55.53 32.11
U.P.(E) 95.69 54.18 41.51 56.62
U.P.(W) 62.90 28.74 34.16 45.69
Kolkata 25.65 1.95 23.70 7.60
West Bengal 55.28 34.46 20.82 62.34
All India 1,151.44 507.46 643.97 44.07

18
 Table 1.13 : Service Area wise Wireless Tele-density

As on 31st December, 2018 As on 31st December, 2019

Service Area Rural Urban Total Rural Urban Total
Teledensity Teledensity Teledensity Teledensity Teledensity Teledensity

A.P. 65.02 177.85 96.66 63.70 177.97 95.79

Assam 45.07 164.03 64.99 48.57 173.81 69.85
Bihar 45.49 164.75 62.06 42.76 157.92 58.80
Delhi - - 221.76 - - 223.32
Gujarat 74.59 151.92 107.67 70.66 142.77 101.74
Haryana 66.93 146.66 96.89 70.71 137.22 96.04
H.P. 120.56 321.30 144.88 108.65 406.29 145.13
J&K 61.51 162.16 90.17 49.47 156.60 80.19
Karnataka 66.62 169.30 107.47 71.09 154.99 104.75
Kerala 73.68 258.48 120.26 72.67 257.95 119.29
M.P. 46.17 136.70 71.43 43.02 134.46 68.71
Maharashtra
74.49 136.14 105.03 70.06 134.85 102.41
(incl. Mumbai)*
North East 49.13 173.78 81.27 54.16 167.15 83.56
Orissa 61.58 142.43 76.35 60.87 140.22 75.53
Punjab 79.00 176.96 123.48 77.30 173.56 121.56
Rajasthan 63.64 162.72 87.73 60.09 163.47 85.28
Tamil Nadu
(incl. Chennai) 87.85 130.75 114.69 99.35 120.56 112.83
Uttar Pradesh 49.17 137.94 69.80 44.72 133.78 65.54
(incl. UPE&UPW)*
West Bengal
61.57 155.20 88.61 52.41 157.31 82.77
(incl. Kolkata)*
All India 59.15 155.48 89.78 56.39 151.90 86.98

* Population data/projections are available state-wise only.

Notes:
1. Teledensity figures are derived from the subscriber data provided by the operators
and the population projections, for Urban and Rural areas, of the country, published
by the Office of the Registrar General & Census Commissioner, India.
2. Delhi service area, apart from the State of Delhi, includes the areas served by the
local exchanges of Ghaziabad & Noida (in UP) and Gurgaon & Faridabad (in Haryana).
3. Data/information for Andhra Pradesh includes Telengana, Madhya Pradesh includes
Chhatishgarh, Bihar includes Jharkhand, Maharashtra includes Goa, Uttar Pradesh includes
Uttarakhand, West Bengal includes Sikkim and North-East includes Arunachal Pradesh,
Manipur, Meghalaya, Mizoram, Nagaland & Tripura states.

19
 Table 1.14 : Rural Wireless Subscriber base and Market Share
Service Provider Total number Rural % of Rural Market Share
of wireless Subscribers subscribers of Rural
Subscribers (in millions) in total Subscribers
(in millions) (%)
Vodafone IDEA 332.61 172.44 51.85 33.98

Reliance Jio 370.02 152.14 41.12 29.98

Bharti 327.30 145.48 44.85 28.67

BSNL 118.12 37.35 31.62 7.36

MTNL 3.38 0.05 1.35 0.01

Reliance Comm.
0.02 0.00 0.00 -
Group
Total 1,151.44 507.46 44.07 100

Chart 1.6: Composition of Public (PSUs) and Private sectors in

Wireless Subscription as on 31.12.2019

PSU, 10.55%

Pvt, 89.45%

20. Private telecom service providers hold 89.45% market share of total
wireless telephone subscriptions and PSUs (BSNL & MTNL) hold only
10.55% market share of wireless telephone subscription as on 31st
December, 2019.

20
 Section C : Wireline Service

Table 1.15 : Service Providers providing Wireline Service

[As on 31st December, 2019]

Sl. Name of the Service Area of Operation

No. Provider
Telangana, Delhi, Gujarat, Haryana, Karnataka,
Kerala, Kolkata, Madhya Pradesh (excluding
Chhattisgarh), Chhattisgarh, Maharashtra
1 Bharti Airtel Ltd
(excluding Mumbai), Mumbai, Punjab, Rajasthan,
Tamilnadu (excluding Chennai), Chennai, UP-East
and UP-West(excluding Uttarakhand).
2 BSNL All India except Delhi & Mumbai
3 MTNL Delhi & Mumbai
Quadrant
4 Punjab
Televentures Ltd.
Andhra Pradesh (excluding Telangana), Telangana,
Bihar (Excluding Jharkhand), Jharkhand, Delhi,
Gujarat, Haryana, Himachal Pradesh, Karnataka,
Kerala, Kolkata, Madhya Pradesh (excluding
Reliance
Chattisgarh), Chattisgarh, Maharashtra (Excluding
5 Communications
Mumbai & Goa) Goa, Mumbai, Orissa, Punjab,
Ltd.
Rajasthan, Tamilnadu (excluding Chennai),
Chennai, UP-East, UP-West (Excluding
Uttarakhand), Uttarakhand and West Bengal
(Excluding Andaman & Nicobar and Sikkim))
Tata Teleservices
Maharashtra & Goa, Mumbai
(Maharashtra) Ltd.
Andhra Pradesh (Excluding Telangana), Telangana,
Bihar (Excluding Jharkhand), Jharkhand, Delhi,
Gujarat, Haryana, Himachal Pradesh, Karnataka,
6 Kerala, Kolkata, Maharashtra (excluding Mumbai &
Tata Teleservices Goa), Goa, Mumbai Madhya Pradesh (Excluding
Ltd. Chattisgarh), Chattisgarh, Orissa, Punjab,
Rajasthan, Tamilnadu (Excluding Chennai),
Chennai, UP-East, UP-West (Excluding
Uttarakhand), Uttarakhand and West Bengal
(Excluding Andaman & Nicobar and Sikkim)

21
 Andhra Pradesh (Excluding Telangana), Telangana,
Assam, Bihar (Excluding Jharkhand), Jharkhand,
Delhi, Gujarat, Haryana, Himachal Pradesh,
Karnataka, Kerala, Kolkata, Madhya Pradesh
(Excluding Chattisgarh), Chattisgarh, Maharashtra
7 Vodafone Idea Ltd
(Excluding Mumbai & Goa), Goa, Mumbai
Meghalaya, Orissa, Punjab, Rajasthan, Tamilnadu
(Excluding Chennai), UP-East, UP-West (Excluding
Uttarakhand), Uttarakhand and West Bengal
(Excluding Andaman & Nicobar and Sikkim)
Andhra Pradesh (Excluding Telangana), Telangana,
Assam, Bihar (Excluding Jharkhand), Jharkhand,
Delhi, Gujarat, Haryana, Himachal Pradesh, Jammu
& Kashmir, Karnataka, Kerala, Kolkata, Madhya
Pradesh (Excluding Chattisgarh), Chattisgarh,
8 Reliance Jio Maharashtra (Excluding Mumbai), Mumbai,
Manipur, Meghalaya, Mizoram, Nagaland, Orissa,
Punjab, Rajasthan, Tamilnadu (Excluding Chennai),
Chennai, UP-East, UP-West (Excluding
Uttarakhand), Uttarakhand and West Bengal
(Excluding Andaman & Nicobar and Sikkim)

21. Total Wireline subscriber base declined from 21.87 million at the end
of Dec-18 to 21 million at the end of Dec-19 with yearly decline rate of
3.95%.

22. Detailed table on service provider wise wireline subscriber base in each
service area is available at Annexure-1.2

23. Rural wireline subscriber base has shown decline of 18.66%, from 3.11
Million at the end of Dec-18 to 2.53 million at the end of Dec-19.
During the same period, Urban wireline subscription also recorded
decline of 1.51%, from 18.76 million to 18.47 million.

24. The following chart and table depict the trend of wireline subscriber
base and wireline tele-density (rural-urban) during the last four years.

22
 Chart 1.7: Trend of Wireline Subscriber Base

W ireline Sbscriber Base (in M illion)

30.00

24.40

23.23
21.87
20.55

21.00
25.00

19.81
18.76

18.47
20.00

15.00

10.00
3.86

3.42
3.11

2.53

5.00

0.00
Rural Urban Total

2016 2017 2018 2019

Table 1.16 : Wireline Subscriber Base & Tele-density - Rural & Urban

Year Subscriber Base (in million) Wireline Tele-density

ending
Rural Urban Total Rural Urban Overall

Dec-16 3.86 20.55 24.40 0.44 5.12 1.90

Dec-17 3.42 19.81 23.23 0.39 4.84 1.79

Dec-18 3.11 18.76 21.87 0.35 4.50 1.67

Dec-19 2.53 18.47 21.00 0.28 4.36 1.59

25. Overall Wireline Tele-density declined from 1.67 at the end of Dec-18
to 1.59 at the end of Dec-19. During the same period Rural wireline
tele-density declined from 0.35 to 0.28 and Urban wireline tele-density
also declined from 4.50 to 4.36.

23
 Chart 1.8: Trend of Wireline Tele-density (rural-urban)

Table 1.17 : Service Provider wise growth in Wireline Subscriber base

Service Subscriber Base ( million ) Rate of Market Market
Provider change share- share-
Net (%) Dec-18 (%) Dec-19 (%)
Dec-18 Dec-19
Addition
BSNL 11.44 9.58 -1.86 -16.26 52.31 45.61
Bharti 4.04 4.31 0.27 6.62 18.49 20.52
MTNL 3.26 3.12 -0.14 -4.34 14.93 14.87
Tata 1.86 1.79 -007 -3.67 8.49 8.51
Reliance
0.76 0.55 -0.20 -26.76 3.46 2.64
Comm
Quadrant 0.23 0.20 -0.03 -12.89 1.04 0.94

Vodafone 0.28 0.40 0.12 42.15 1.29 1.91

Reliance Jio - 1.05 1.05 - - 5.00

Total 21.87 21.00 -0.86 -3.95 100 100

26. M/s BSNL is the leading operator in wireline service with 9.58 million
subscriber at the end of Dec-19 followed by Bharti with 4.31 million
subscribers.

24
27. In term of net addition, only M/s Bharti Airtel and M/s Vodafone
showed positive growth with net additions 0.27 million and 0.12 million
respectively during the year 2019. M/s Reliance Jio also started
providng its services in wireline sector and added 1.05 million
subscribers since December, 2018 to December, 2019. All other service
providers showed decline in their wireline subscriber base during the
year.

28. In total wireline subscriber base, PSUs hold 60.47% of market share at
the end of Dec-19 as against 67.24% at the end of Dec-18. However,
both PSUs, BSNL and MTNL showed decline in their wireline subscriber
base during the year 2019.

Table 1.18 : Service Provider wise Subscriber base (Rural - Urban)

Service Subscriber Base (million) Dec-19 Share of Rural

Provider subscription
Rural Urban Total (%)
BSNL 2.44 7.14 9.58 25.48
Bharti -- 4.31 4.31 --

MTNL -- 3.12 3.12 --

Tata 0.05 1.74 1.79 2.62
Reliance 0.001 0.55 0.55 0.18
Quadrant 0.04 0.16 0.20 19.49
Vodafone -- 0.40 0.40 --
Reliance Jio 0.003 1.05 1.05 0.28
Total 2.53 18.47 21.00 12.03

29. The following charts show the trend of share of rural-urban wireline
subscription during last four years.

25
 Chart 1.9: Composition of Wireline Subscriber base - Rural & Urban

30. As may be seen that share of rural wireline subscription showed

declined trend year-on-year. The share of rural wireline subscribers
was only 12.05% over the total wireline subscribers at the end of year
2019.

26
 Table 1.19: Service Area wise Wireline Subscriber base & Net
Additions (in million)

Rate of
Service Area Dec-18 Dec-19 Net Additions
Change (%)
Andhra Pradesh 1.43 1.36 -0.07 -5.16
Assam 0.12 0.11 -0.01 -5.62
Bihar 0.24 0.18 -0.06 -24.19
Delhi 3.20 3.27 0.07 2.04
Gujarat 1.22 1.19 -0.03 -2.45
Haryana 0.28 0.27 -0.01 -3.48
Himachal Pradesh 0.12 0.10 -0.02 -13.93
Jammu & Kashmir 0.11 0.13 0.03 26.03
Karnataka 2.17 2.12 -0.05 -2.16
Kerala 1.91 1.72 -0.18 -9.67
Madhya Pradesh 0.93 0.86 -0.06 -6.63
Maharashtra 1.57 1.39 -0.18 -11.29
Mumbai 2.94 3.07 0.13 4.48
North East 0.11 0.10 -0.01 -7.39
Orissa 0.24 0.21 -0.02 -9.59
Punjab 0.79 0.73 -0.06 -8.12
Rajasthan 0.55 0.51 -0.03 -5.60
T.N. (incl. Chennai) 2.22 2.07 -0.15 -6.78
U.P.(E) 0.45 0.42 -0.03 -6.43
U.P.(W) 0.31 0.32 0.01 2.42
Kolkata 0.73 0.67 -0.06 -8.10
West Bengal 0.25 0.18 -0.07 -27.50
All India 21.87 21.00 -0.86 -3.95

31. All the service areas showed decline in their wireline subscriber base
except Delhi, Jammu & Kashmir, Mumbai and UP (W) during the year
2019.

27
 Table 1.20: Service Area wise Wireline Rural-Urban Subscriber Base
(in million)

Service Area Total Rural Urban % of Rural

Subscribers Subscribers Subscribers Subscribers
Andhra Pradesh 1.36 0.16 1.20 11.58
Assam 0.11 0.02 0.10 14.62
Bihar 0.18 0.02 0.16 11.93
Delhi 3.27 0.00 3.27 0.00
Gujarat 1.19 0.14 1.05 11.62
Haryana 0.27 0.05 0.23 17.12
Himachal Pradesh 0.10 0.06 0.05 54.63
Jammu & Kashmir 0.13 0.01 0.12 10.70
Karnataka 2.12 0.11 2.01 5.21
Kerala 1.72 1.01 0.71 58.77
Madhya Pradesh 0.86 0.08 0.79 8.87
Maharashtra 1.39 0.21 1.18 14.90
Mumbai 3.07 0.00 3.07 0.00
North East 0.10 0.02 0.08 16.35
Orissa 0.21 0.04 0.17 19.65
Punjab 0.73 0.14 0.59 18.88
Rajasthan 0.51 0.05 0.46 10.00
T.N. (incl. Chennai) 2.07 0.28 1.80 13.35
U.P.(E) 0.42 0.06 0.37 13.26
U.P.(W) 0.32 0.02 0.29 7.79
Kolkata 0.67 0.00 0.67 0.10
West Bengal 0.18 0.07 0.11 37.76
All India 21.00 2.53 18.47 12.05

32. In the above table, it can be seen that share of rural wireline
subscribers in Himachal Pradesh and Kerala service areas was more
than 50% of their total wireline subscribers at the end of Dec-19.

28
 Table 1.21: Service Area wise Wireline Teledensity
As on 31st December, 2018 As on 31st December, 2019
Service Area Rural Urban Total Rural Urban Total
Teledensity Teledensity Teledensity Teledensity Teledensity Teledensity
Andhra Pradesh 0.36 4.73 1.58 0.24 4.70 1.49
Assam 0.07 1.77 0.36 0.06 1.67 0.33
Bihar 0.03 1.04 0.17 0.02 0.79 0.12
Delhi - - 13.89 - - 13.79
Gujarat 0.48 3.71 1.86 0.37 3.69 1.80
Haryana 0.30 2.14 0.99 0.26 2.05 0.94
Himachal Pradesh 1.01 6.13 1.63 0.87 5.15 1.39
Jammu & Kashmir 0.12 2.59 0.83 0.15 3.21 1.03
Karnataka 0.39 7.94 3.39 0.29 7.79 3.30
Kerala 4.24 8.28 5.26 3.71 7.75 4.73
Madhya Pradesh 0.14 2.73 0.86 0.10 2.57 0.79
Maharashtra
0.42 6.79 3.57 0.32 6.68 3.50
(incl. Mumbai)*
North East 0.21 2.28 0.74 0.15 2.19 0.68
Orissa 0.14 2.37 0.55 0.12 2.14 0.49
Punjab 0.99 4.30 2.49 0.79 4.00 2.27
Rajasthan 0.13 2.54 0.72 0.09 2.48 0.67
Tamil Nadu 1.17 4.22 3.08 1.05 3.90 2.86
(incl. Chennai)
Uttar Pradesh
0.06 1.19 0.32 0.04 1.16 0.31
(incl. UPE & UPW)
West Bengal
0.16 3.10 1.01 0.10 2.76 0.87
(incl. Kolkata)*
All India 0.35 4.50 1.67 0.28 4.36 1.59

* Population data/projections are available state-wise only

Note: 1. Teledensity figures are derived from the subscriber data provided by the operators and the
population projections, for Urban and Rural areas, of the country, published by the Office of the
Registrar General & Census Commissioner, India.
2. Data/information for Andhra Pradesh includes Telengana, Madhya Pradesh includes
Chhatishgarh, Bihar includes Jharkhand, Maharashtra includes Goa, Uttar Pradesh includes
Uttarakhand, West Bengal includes Sikkim and North-East includes Arunachal Pradesh,
Manipur, Meghalaya, Mizoram, Nagaland & Tripura states.

29
Public Call Offices (PCO)

33. Total number of PCOs in the country declined from 2.75 lakh at the
end of Dec-18 to 1.98 lakh at the end of Dec-19 with yearly declining
rate of 28.05%. Detailed table of service provider wise PCOs is available
at Annexure -1.3.

Table 1.22 : Rate of change & Market share of PCOs

Market
Service Rate of
Dec-18 Dec-19 share (%)
Provider change (%)
(Dec-19)

BSNL 194023 121631 -37.31% 61.46%

MTNL 68579 65881 -3.93% 33.29%

Bharti 11010 9629 -12.54% 4.87%

Quadrant 1420 750 -47.18% 0.38%

Total 275032 197891 -28.05% 100.00%

34. M/s BSNL is the market leader in term of number of PCOs with 61.46%
of total number of PCOs followed by MTNL with 33.29% at the end of
Dec-19.

35. It may be seen in the following chart that the number of PCOs in India
continuously showing year-on-year declining trend. The following chart
depicts the trend of number of PCOs in last four years.

30
 Chart 1.10: Trend of Number of PCOs in India (in lakh)

6.00
5.50 4.91
5.00
4.50 3.93
4.00
3.50
2.75
3.00
2.50 1.98
2.00
1.50
1.00
0.50
0.00
Dec-16 Dec-17 Dec-18 Dec-19

Village Public Telephones (VPTs)

36. There are 5,93,731 inhabited villages in India as per census 2001. At
the end of Dec-19, 11.59% of the total inhabited villages in India have
been connected by VPTs.

37. Number of VPTs declined from 1,32,832 at the end of Dec-18 to 68,784
at the end of Dec-19 with yearly decline rate of 48.22%. As per the
informaion received in TRAI as on December, 2019 only
M/s BSNL is providing VPT service in India. Service area wise detailed
table of VPT is available at Annexure -1.4.

31
38. The following chart depicts the trend of number of VPTs in India during
last four years.

Chart 1.11: Trend of Number of VPTs in India

236163
250000

202395
200000

132832
150000

100000

68784
50000
Dec-16 Dec-17 Dec-18 Dec-19

32
 Section D : Internet Service

39. This section summarizes information submitted by 358 operators for

the year ending 2019. Part-I consists of information of Internet services
(both narrowband and broadband), Part-II consists of broadband
services and Part-III covers narrowband services.

Part-I : Internet† Service (broadband ‡ + narrowband §)

40. As per reports received from operators, total number of internet

subscribers increased from 604.21 million at the end of Dec-18 to
718.74 million at the end of Dec-19 with yearly growth rate of 18.95%.
Out of total 718.74 million internet subscribers, number of broadband
subscribers is 661.94 million and number of narrowband subscribers
is 56.81 million at the end of Dec-19.

41. Wireless Internet subscribers increased from 582.79 million at the end
of Dec-18 to 696.36 million at the end of Dec-19 with yearly growth rate
of 19.49%. Wired Internet subscribers increased from 21.42 million at
the end of Dec-18 to 22.39 million at the end of Dec-19 with yearly
growth rate of 4.49%.

42. Number of Broadband subscribers increased from 525.36 million at the

end of Dec-18 to 661.94 million at the end of Dec-19 with yearly growth
rate of 26%. However, the number of Narrowband subscribers declined
from 78.86 million at the end of Dec-18 to 56.81 million at the end of
Dec-19 with yearly declining rate of 27.97%.

†
Internet: Interconnected global networks that use the internet protocol.
‡
Broadband: Internet access with a minimum capacity of greater or equal 512 Kbit/s in one or both directions.
§
Narrowband: Internet access with a capacity of less than 512 Kbit/s in one or both directions.
(Source-ITU)
33
 Table 1.23 : Trend of Internet subscriber base
Mode of Access
Wireless Subscribers (in million) Total
Wired Subscribers
Segment Subscribers Fixed Wireless Mobile Total (in million)
(in million) (Wi-Fi, Wi-Max, Wireless
Radio & VSAT) (Phone + Dongle)
Wireless
Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19

Broadband 18.17 19.14 0.43 0.61 506.76 642.19 507.19 642.80 525.36 661.94

Narrowband 3.26 3.25 0.01 0.01 75.59 53.55 75.60 53.56 78.86 56.81

Total 21.42 22.39 0.44 0.62 582.35 695.74 582.79 696.36 604.21 718.74

43. The following charts present the composition of Internet Subscribers by

mode of access and composition of Broadband & Narrowband
subscription.

Chart 1.12: Composition of Internet subscription as on 31st December, 2019

44. More than 96% of total internet subscribers use wireless mobile
technology to access internet services.
45. Out of total internet subscription, the share of broadband subscription
is 92.10% and the share of narrowband subscription is only 7.90% as

34
 on 31st December, 2019. The following chart depicts the composition
of market share of broadband and narrowband subscriptions.

Chart 1.13 : Composition of Broadband & Narrowband subscription

as on 31st December, 2019

46. Number of rural internet subscribers increased from 213.30 million at

the end of Dec-18 to 268.43 million at the end of Dec-19 and the
number of urban internet subscribers increased from 390.91 million to
450.31 million during the same period.

47. Out of 661.94 million broadband subscribers, number of rural

broadband subscribers is 240.75 million and number of urban
broadband subscribers is 421.19 million.

48. Out of 56.81 million narrowband subscribers, number of rural

narrowband subscribers is 27.69 million and number of urban
narrowband subscribers is 29.12 million.

49. The service area wise urban/rural break up of internet subscribers

(narrowband and broadband) as on 31st December, 2019 is as per the
following table.

35
 Table 1.24: Break up of Rural-Urban internet subscriber base (in million)

Telecom Service Narrowband Broadband Total Internet

Area Rural Urban Rural Urban Rural Urban
Andhra Pradesh 2.11 1.99 21.82 30.81 23.93 32.80

Assam 0.58 0.38 7.12 5.42 7.71 5.80

Bihar 3.22 1.34 23.55 18.41 26.78 19.75
Delhi 0.19 2.61 0.56 36.60 0.75 39.21

Gujarat 1.05 1.40 11.99 29.89 13.04 31.28

Haryana 0.48 0.55 6.10 9.75 6.58 10.30
Himachal Pradesh 0.22 0.16 3.52 2.00 3.74 2.16
Jammu & Kashmir 0.01 0.03 1.51 2.91 1.52 2.94
Karnataka 1.66 1.90 14.03 27.31 15.69 29.20
Kerala 0.73 1.03 9.91 14.75 10.64 15.79
Kolkata 0.06 1.28 1.31 14.45 1.38 15.73
Madhya Pradesh 2.27 2.05 16.44 26.47 18.71 28.52
Maharashtra 2.38 2.68 21.70 34.66 24.09 37.33
Mumbai 0.09 2.54 1.34 26.18 1.43 28.72
North East 0.31 0.22 3.54 3.58 3.85 3.81
Orissa 1.24 0.41 10.50 6.49 11.74 6.90
Punjab 0.70 0.96 7.55 16.34 8.25 17.30
Rajasthan 1.77 1.33 17.34 20.73 19.11 22.06
Tamil Nadu 1.47 2.21 11.87 34.88 13.33 37.09
Uttar Pradesh(East) 3.61 1.56 23.36 23.29 26.97 24.85
Uttar Pradesh(West) 1.40 1.49 11.77 21.41 13.16 22.90
West Bengal 2.11 0.98 13.92 14.87 16.03 15.86

Total 27.69 29.12 240.75 421.19 268.43 450.31

36
50. The following table depicts the number of internet subscribers of top
ten service providers and their market share as on 31 st December,
2019.

Table 1.25: Internet Subscriber Base and Market Share of top 10

Service Providers – Dec-19
S.No Service Providers No. of Internet Share
Subscribers (%)
1 Reliance Jio Infocomm Ltd 370872755 51.60
2 Bharti Airtel Ltd. 167027305 23.24
3 Vodafone Idea Limited 142068179 19.77
4 Bharat Sanchar Nigam Ltd. 30262689 4.21
Atria Convergence Technologies
5 1518853 0.21
Pvt. Ltd.
6 Mahanagar Telephone Nigam Ltd. 1092201 0.15
Hathway Cable & Datacom Pvt.
7 898834 0.13
Ltd.
8 You Broadband India Pvt. Ltd. 785284 0.11
9 GTPL Broadband Pvt. Ltd. 325927 0.05
10 Excitel Broadband Private Limited 319323 0.04
Total of Top 10 ISPs 715171350 99.50
Others 3572151 0.50
Grand Total 718743501 100

51. M/s Reliance Jio Infocomm Ltd holds the top position with 51.60%
market share of total internet subscribers followed by Bharti Airtel Ltd.
with 23.24%. Top 10 Service Providers together hold 99.50% share of
total internet subscriber base at the end of Dec-19.

52. Detailed table of number of subscriber base (Broadband & Narrowband

subscribers) of all the service providers is available at Annexure-1.5.

37
 Chart 1.14 : Subscriber base of top ten Service Providers

370.87
300.00
No. of subscribers (in million)

250.00

167.03

142.07
200.00

150.00

100.00

30.26

0.32
0.79

0.33
1.52

1.09

0.90
50.00

0.00

Top 10 Internet Service Providers

53. Out of total 22.39 million wired internet subscribers, BSNL holds
51.75% market share with 11.59 million subscribers, followed by
Bharti with 2.42 million subscribers at the end of Dec-19.

Chart 1.15 : Composition of Wired Internet subscribers as on

31st December, 2019

Others, 22.82%
Reliance Jio
Infocomm Ltd,
3.83%
Hathway Cable &
Datacom , 4.01%
Atria
Convergence
Tech., 6.78%

BSNL, 51.75%
Bharti Airtel,
10.80%

38
54. In wireless internet segment, Reliance Jio holds 53.14% market share
with 370.02 million subscribers followed by Bharti Airtel Ltd. with
164.61 million wireless internet subscribers at the QE Dec-19.

Chart 1.16 : Composition of Wireless Internet subscription

Vodafone Idea, BSNL, 2.68% MTNL, 0.06%

20.40% Others, 0.09%

Bharti Airtel,
23.64%

Reliance Jio,
53.14%

55. The following chart depicts the technology-wise distribution of wireless

internet subscriptions.

Chart 1.17 : Technology** trend for Wireless Internet Access– Dec-19

603.31

650.00
600.00
Subscribers (in million)

550.00
500.00
450.00
400.00
350.00
300.00
250.00
53.55

38.88

200.00
0.56

0.06

150.00
100.00
50.00
0.00

**
Long Term Evolution (LTE), Fixed Wireless Long Term Evolution (FW_LTE), General packet Radio
Service (GPRS ), Enhanced Data for GSM (Global system for mobile communications) Evolution (EDGE),
High Speed Packet Access (HSPA), Wideband Code Division Multiple Access (WCDMA), High Speed Data
(HSD), High Speed Internet Access (HSIA), Wireless Fidelity (Wi-Fi), Worldwide Interoperability for
Microwave Access (Wi-Max), Very Small Aperture Terminal (VSAT)

39
56. The following chart depicts the technology-wise distribution of wired
internet subscriptions.

Chart 1.18 : Technology†† trend for Wired Internet Access – Dec-19

11.17
12.00

10.00
Subscriber (in million)

8.00

6.00
3.92

3.19

2.70
4.00

1.26
2.00

0.15
0.00

57. Number of internet subscribers per 100 populations (internet tele-

density) increased from 46.13 as on 31st December, 2018 to 54.29 as
on 31st December, 2019. Rural internet tele-density increased from
23.87 to 29.83 and urban internet tele-density increased from 93.86 to
106.22 from Dec-18 to Dec-19.

Table1.26 : Subscriber Base & Tele-density - Rural & Urban

Internet Subscribers
Year Internet tele-density
(million)
ending
Rural Urban Total Rural Urban Overall
2016 115.06 276.44 391.50 13.08 68.86 30.56

2017 132.03 313.92 445.96 14.89 76.76 34.42

2018 213.30 390.91 604.21 23.87 93.86 46.13

2019 268.43 450.31 718.74 29.83 106.22 54.29

††
DSL – Digital Subscriber Line, LAN – Local Area Network
40
 Table 1.27 : Service Area wise number of Internet Subscribers per
100 population at the end of Dec-19
Internet Subscribers Internet subscribers per
Service Area (in million) 100 population
Rural Urban Total Rural Urban Total
Andhra Pradesh 23.93 32.80 56.74 36.63 128.57 62.45
Assam 7.71 5.80 13.51 27.47 100.97 39.96
Bihar 26.78 19.75 46.53 21.69 98.88 32.45
Delhi 0.75 39.21 39.96 - - 168.53
Gujarat 13.04 31.28 44.32 34.56 109.49 66.85
Haryana 6.58 10.30 16.89 36.75 93.45 58.35
Himachal Pradesh 3.74 2.16 5.90 58.29 241.68 80.78
Jammu & Kashmir 1.52 2.94 4.46 16.58 79.69 34.68
Karnataka 15.69 29.20 44.90 40.74 113.14 69.79
Kerala 10.64 15.79 26.43 39.00 172.05 72.48
Madhya Pradesh 18.71 28.52 47.24 23.88 93.16 43.34
Maharashtra 24.09 37.33 61.42
39.93 103.63 71.74
Mumbai 1.43 28.72 30.15
North East 3.85 3.81 7.66 35.94 100.92 52.84
Orissa 11.74 6.90 18.64 32.94 85.47 42.64
Punjab 8.25 17.30 25.55 47.49 116.96 79.43
Rajasthan 19.11 22.06 41.17 32.99 118.15 53.74
Tamil Nadu 13.33 37.09 50.42 50.42 80.53 69.55
UP (East) 26.97 24.85 51.82
21.64 84.42 36.32
UP (West) 13.16 22.90 36.07
Kolkata 1.38 15.73 17.11
25.05 111.61 50.10
West Bengal 16.03 15.86 31.88
Total 268.43 450.31 718.74 29.83 106.22 54.29

* Population data/projections are available state-wise only.

Notes:
1. No. of total internet subscribers per 100 population is derived from the subscriber data
provided by the operators and the population projections of the country, published by the Office
of the Registrar General & Census Commissioner, India.
2. Data/information for Andhra Pradesh includes Telengana, Madhya Pradesh includes
Chhatishgarh, Bihar includes Jharkhand, Maharashtra includes Goa, Uttar Pradesh includes
Uttarakhand, West Bengal includes Sikkim and North-East includes Arunachal Pradesh,
Manipur, Meghalaya, Mizoram, Nagaland & Tripura states.
41
58. Top five service areas in terms of internet subscriptions (wired +
wireless) as on 31st December, 2019 are Maharashtra (61.42 million),
Andhra Pradesh (56.74 million), U.P.(East) (51.82 million), Tamil Nadu
including Chennai (50.42 million) and Madhya Pradesh (47.24 million).

59. Top five service areas in terms of internet subscribers per 100
population (internet tele-density) are Delhi (168.53), Himachal Pradesh
(80.78), Punjab (79.43), Kerala (72.48) and Maharashtra (71.74). Bihar
service area has the lowest number of internet subscribers (32.45) per
100 population.

60. Himachal Pradesh service area has the highest Rural internet tele-
density (58.29) among all service areas. The average rural internet tele-
density in India is 29.83 as on 31st December, 2019.

61. Share of private internet service providers in respect of subscriber base,

increased from 95.01% at the end of 2018 to 95.62% at the end of 2019.
The following charts present the composition of market share of PSUs
and Private Internet service providers as on Dec-19.
Chart 1.2 : Market share of PSUs and Private
Internet Service Providers

PSUs, 4.38%

Pvt., 95.62%

42
ISP Connectivity

62. The International Internet bandwidth owned by various service

providers is reported to be 15,526 Gbps at the year ending Dec-19 as
compared to 7,840 Gbps at the year ending Dec-18.

Internet Telephony‡‡

63. As per the reports received from 15 service providers, providing Internet
Telephony services, the total outgoing minutes of usage (MoU) for
internet telephony is 774.09 million during the year 2019 as compare
to 851 million during the year 2018. List of Internet Telephony Service
providers is available at Annexure-1.7.

Chart 1.20 : Trends in MOU for Internet Telephony

Outgoing Minutes of Internet Telephony (in million)

1200 1123
1066
1100
Minutes in million

1000
851
900 774
800
700
600
500
400
300
200
100
2016 2017 2018 2019

‡‡
Internet Telephony : Internet telephony is used as a generic term for the conveyance of voice, fax and related
services, partially or wholly over packet-based, IP-based networks.
(Source-ITU)
43
Part-II : Broadband Service (Download Speed >=512 Kbps)

64. The total number of broadband subscribers increased from 525.36

million at the end of Dec-18 to 661.94 million at the end of Dec-19 with
yearly growth rate of 26%. Out of total number of broadband
subscribers, number of wired broadband subscribers are 19.14 million
and number of wireless broadband subscribers are 642.80 million at
the end of Dec-19.

65. Top five broadband (wired+wireless) service providers in term of

subscribers as on 31st December, 2019 are Reliance Jio (370.87
million), Bharti Airtel (140.40 million), Vodafone Idea Ltd (118.45
million), BSNL (23.96 million) and Atria Convergence Technologies Pvt.
Ltd. (1.52 million).

66. In wired broadband segment, BSNL holds 42.31% market share with
8.39 million subscribers followed by Bharti with 2.42 million
subscribers at the end of Dec-19.

67. In wireless broadband segment, Reliance Jio holds 57.56% market

share with 370.02 million subscribers followed by Bharti Airtel Ltd.
(21.47%) with 137.98 million subscribers at the end of Dec-19.

68. Top five service areas in respect of broadband subscriptions as on 31st

December, 2019 are Maharashtra (56.36 million), Andhra Pradesh
including Telengana (52.63 million), Tamil Nadu including Chennai
(46.74 million), UP (East) (46.65 million) and Madhya Pradesh (42.91
million).

69. The following chart depicts the composition of technology wise

broadband subscriptions as on 31st December, 2019.

44
 Chart 1.21 : Composition of Broadband subscription – Technology
wise

Wired, 2.89%
Fixed wireless,
0.09%

Wireless (dongle +
phone), 97.02%

70. Mobile Device (dongle+phone) is the most popular mode of broadband

access and it constitutes 97.02% of total broadband subscribers at the
end of Dec-19. On the other hand, share of wired internet subscribers
is only 2.89% during the same period.

Part-III : Narrowband Service (Download Speed <512 Kbps)

71. Total number of narrowband subscribers declined from 78.86 million

at the end of Dec-18 to 56.81 million at the end of Dec-19 with the
yearly decline rate of 27.97%. Out of 56.81 million narrowband
subscribers, number of Wired Narrowband subscribers are 3.25 million
and number of Wireless Narrowband subscribers are 53.56 million at
the end of Dec-19.

72. The top five narrowband (wired + wireless) service providers in term of
subscriber base are Bharti Airtel (26.63 million), Vodafone Idea Ltd
(23.61 million), BSNL (6.30 million), MTNL (0.20 million) and You
Broadband India Pvt. Ltd. (0.01 million) at the end of Dec-19.

45
73. In wired narrowband segment, BSNL holds 98.73% market share with
3.195 million subscribers followed by You Broadband India Pvt. Ltd.
with 0.015 million subscribers at the end of Dec-19.

74. In wireless narrowband segment, Bharti Airtel holds 49.73% market

share with 26.63 million subscribers followed by Vodafone Idea Limited
with 23.61 million subscribers at the end of Dec-19.

75. The following chart depicts the composition of technology wise

narrowband subscription as on 31st December, 2019.

Chart 1.22 : Composition of Narrowband subscription –

Technology wise

Fixed wireless,
Wired , 5.72%
0.01%

Wireless (dongle +
phone), 94.27%

46
 Section E : Other Value Added Services - PMRTS & VSAT

Public Mobile Radio Trunk Services (PMRTS)

76. The subscriber base of Public Mobile Radio Trund Service (PMRTS)
increased from 57,784 at the end of Dec-18 to 59,089 at the end of Dec-
19 with yearly growth rate of 2.26%.

Table 1.28 : PMRTS Subscriber base - Service Provider wise

Subscriber Subscriber Net % Market

Sl. Name of the Service
Base as on Base as on Addition in share as on
No. Provider
31.12.2018 31.12.2019 Subscribers 31.12.2019
Arya Omnitalk Radio
1 Trunking Services Pvt. 48,121 49,043 922 83.00
Ltd.
4 Procall Ltd. 3,218 3,270 52 5.53

2 Inative Networks Pvt Ltd 1,820 1,820 0 3.08

3 Quick Call 2,065 2,144 79 3.63

5 Smartalk Pvt Ltd 968 1,074 106 1.82

Bhilwara Telenet
6 870 870 0 1.47
Services Pvt Ltd
Wiwanet Solutions Pvt
7 361 409 48 0.69
Ltd
Airtalk Solutions &
8 361 459 98 0.78
Services Pvt Ltd
Total 57,784 59,089 1,305 100

77. M/s Arya Omnitalk Radio Trunking Services Pvt. Ltd. is the market
leader in PMRTS with 83% share of total subscription as on 31 st Dec-
19. Detailed table on Service Area wise subscriber base of PMRTS is
available at Annexure-1.6.

47
78. The following chart depicts the trend of number of PMRTS subscribers
during last four years.

Chart 1.23 : Trend of number of PMRTS subscribers

60000

50000

59089
57784
54233
53471

40000

30000

20000

10000
Dec-16 Dec-17 Dec-18 Dec-19

Very Small Aperture Terminal (VSAT)

79. The total number of Very Small Aperture Terminal (VSAT) subscribers
increased from 2,87,424 at the end of Dec-18 to 2,98,464 at the end of
Dec-19. Net addition in VSAT subscribers during the year 2019 has
been 11,040 at the yearly growth rate of 3.84%.

80. Hughes Communication Limited continues to be the market leader with

subscriber base of 1,19,292 followed by Bharti Airtel Ltd with
subscriber base of 80,857 at the end of Dec-19.

48
 Table 1.29 : VSAT Service Providers currently providing service &
their subscriber base
Subscriber base at the Net
Market
Sr. Quarter ending Addition
Name of Service Providers Share (%)
No during the
Dec-18 Dec-19 Dec-19
year 2019
Hughes Communications
1 1,03,168 1,19,292 16,124 39.97
Ltd.
2 Bharti Airtel Limited 79,604 80,857 1,253 27.09

3 Tatanet Services 67,584 66,367 -1,217 22.24

4 HCL Comnet 18,154 16,442 -1,712 5.51

5 BSNL 16,307 12,869 -3,438 4.31

6 Infotel Satcom 2,533 2,587 54 0.87

Cloudcast Digital
7 (eartwhile Planetcast 74 50 -24 0.02
Media Services)
Total 2,87,424 2,98,464 11,040 100

81. M/s Hughes Communications Ltd. has recorded maximum net addition
of 16,124 subscribers followed by M/s Bharti Airtel Ltd (1,253
subscribers) during the year 2019.

Chart 1.24 : Trend of Number of VSAT Subscribers

300000

250000
298464
287424

200000
271881
278231

150000

100000

50000

0
Dec-16 Dec-17 Dec-18 Dec-19

49
 Chapter 2:
Revenue and
Usage Wireless
:
Services

------------------------------------------------------------------------------------------------------------
• For all the parameters, Metros indicate data for Delhi, Mumbai & Kolkata. Data for
Chennai service area has been included in Circle A, as part of TN.
• ARPU arrived after adjusting interconnect usage charges and roaming settlement
charges.
• The data contained in the section A & B covers the licensees, who have been providing
service during the entire period from 1st January, 2019 to 31st December, 2019 in the
various service areas.

50
1. The following table presents a Key Indicators of Wireless Revenue and
Usage for the year 2019, with compare to the previous year 2018 and
yearly growth.

Table 2.1 : Key Indicators – Wireless Service

Yearly
Parameter Year 2018 Year 2019
Changes (%)
Share of prepaid subscribers 95.75% 95.46% -0.30
Incoming MOUs per
310 349 12.58
subscriber per month
Outgoing MOUs per
312 352 12.82
subscriber per month
Total MOUs per subscriber 622 701 12.70
per month
No. of outgoing SMS per
18 17 -5.56
subscriber per month
Average Revenue per user
70.55 74.88 6.14
(ARPU) per month ( `)

2. Share of prepaid wireless subscriber over total wireless subscribers

decreased from 95.75% at the end of 2018 to 95.46% at the end of 2019.
The following chart depicts Category-wise share (%) of wireless prepaid
subscribers at the end of the year 2018 and 2019.

Chart 2.1: % Share of Prepaid Subscribers over total wireless subscribers

97.96%

98.05%

97.67%

96.21%

95.75%

95.46%
95.29%

100.00%
94.99%

95.00%
86.16%

90.00%
84.58%

85.00%

80.00%

75.00%
Circle A Circle B Circle C Metros All India

YEAR 2018 YEAR 2019

51
3. The following chart depicts % break-up of outgoing minutes from Home
Service Area to inter-circles and intra-circles for wireless service: -

Chart 2.2: % break-up of outgoing minutes from Home Service

Area (HSA) during the year 2019

ILD 0.04%

Inter-circle to other wireless 13.23%

Inter-circle to own wireless 8.60%

Inter-circle to w ireline 0.25%

Intra-circle to other wireless 42.28%

Intra-circle to own wireless 34.99%

Intra Circle to Wireline 0.62%

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00%

A. Revenue

4. Average Revenue per User (ARPU) per month =

𝟏 𝐐𝐭𝐥𝐲 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐚𝐝𝐣𝐮𝐬𝐭𝐞𝐝 𝐟𝐨𝐫 𝐢𝐧𝐭𝐞𝐫𝐜𝐨𝐧𝐧𝐞𝐜𝐭 𝐮𝐬𝐚𝐠𝐞 𝐜𝐡𝐚𝐫𝐠𝐞𝐬 𝐚𝐧𝐝 𝐫𝐨𝐚𝐦𝐢𝐧𝐠 𝐬𝐞𝐭𝐭𝐥𝐞𝐦𝐞𝐧𝐭 𝐜𝐡𝐚𝐫𝐠𝐞𝐬
𝑿
𝟑 𝐀𝐯𝐞𝐫𝐚𝐠𝐞 𝐬𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞𝐫𝐬 𝐝𝐮𝐫𝐢𝐧𝐠 𝐭𝐡𝐞 𝐪𝐮𝐚𝐫𝐭𝐞𝐫

5. Average Revenue Per User (ARPU) per month for wireless service
increased from ` 70.55 during the year 2018 to ` 74.88 during the year
2019, thereby showing a yearly growth rate of 6.14%.

6. The following table presents the ARPU per month for various categories
of circles and various platforms for payment viz. post-paid and pre-
paid.

52
 Table 2.2 : Average Revenue Per User (ARPU) per month ( `)

Postpaid Prepaid Blended

Category
2018 2019 2018 2019 2018 2019
Circle A 335.54 298.23 68.90 76.40 82.54 86.75

Circle B 305.79 271.25 57.64 64.02 62.86 67.91

Circle C 233.39 176.68 61.02 64.58 65.05 68.20

Metro 316.67 237.94 28.62 43.31 68.44 72.44

All India 315.59 259.02 59.42 66.48 70.55 74.88

7. Average Revenue Per User (ARPU) per month for postpaid service
declined from ` 315.59 during the year 2018 to ` 259.02 during the year
2019. ARPU per month for prepaid service increased from ` 59.42
during the year 2018 to ` 66.48 during the year 2019.

8. The following chart presents the Quarterly trend for ARPU per month
during the year 2018 and 2019.

Chart 2.3: Quarterly Trend of ARPU (`) per month of Wireless Service

53
 Table 2.3 : Composition of Average Revenue Per User (ARPU)
per month (`)
Revenue (excl. Revenue (excl.
service tax) per service tax) per
SI.
Item subscriber per subscriber per
No. month for the month for the
Year 2018 Year 2019
1 Rental Revenue 22.99 31.07
2 Revenue from calls 13.55 8.12
3 Revenue from SMS 1.40 0.85

4 Revenue from data usage 41.05 42.37

5 Revenue from VAS 2.68 2.22
6 Other revenue 2.25 2.12
Revenue from Outroamers
7 1.78 1.48
(outside HSA)
Total revenue from
8 85.69 88.23
subscribers (1+2+3+4+5+6+7)
Net inter-operable settlement
9 -15.14 -13.35
charges receivable
10 Net Revenue (ARPU) (8+9) 70.55 74.88

9. As can be seen in the above table, composition of ARPU declined in all

segments except rental revenue and revenue from data usage in the year
2019 as compare to the year 2018.

10. Per month ARPU for wireless data usage increased from ` 41.05 during
the year 2018 to ` 42.37 during the year 2019. On the other hand, per
month ARPU for voice call declined from ` 13.55 to ` 8.12 during the same
period.

11. The following chart presents the comparison of share of Revenue as a

percentage of total Revenue during the year 2019.

54
 Chart 2.4: Composition of Revenue of wireless Service during the
year 2019

% of Revenue (excl. service tax) per subscriber per

month for the Year 2019
Other revenue, Revenue from
2.40% Outroamers
(outside HSA),
Revenue from 1.68%
VAS, 2.51%

Rental Revenue,
35.21%

Revenue from
data usage,
48.03%
Revenue from
calls, 9.20%
Revenue from
SMS, 0.97%

14. It may be seen in the above chart that revenue from data usage
comprises about 48.03% of total revenue from wireless services during
the year 2019.

B. Usage Pattern

15. Average Minutes of Usage (MOUs) per subscriber per month increased
from 622 during the year 2018 to 701 during the year 2019 with yearly
growth rate of 12.63%.

16. The following table presents the Minutes of Usage per subscriber per
month for various categories of circles and various platforms for payment
viz. post-paid and pre-paid.

55
 Table 2.4 : Category-wise Minutes of Usages (MOUs) per subscriber per month

Segment MOUs Year Circle A Circle B Circle C Metros All India

Outgoing 2018 383 400 549 366 394

MOU 2019 344 368 423 284 336
Incoming 2018 346 379 404 323 350
Postpaid
MOU 2019 317 352 357 240 301
2018 729 779 954 689 744
Total MOU
2019 661 721 779 525 637
Outgoing 2018 281 298 348 398 308
MOU 2019 315 348 409 419 352
Incoming 2018 260 318 404 286 308
Prepaid
MOU 2019 298 360 452 340 351
2018 540 616 752 684 617
Total MOU
2019 613 708 862 760 703
Outgoing 2018 286 300 353 394 312
MOU 2019 316 348 410 399 352
Incoming 2018 264 320 404 291 310
Blended
MOU 2019 299 360 449 325 349
2018 550 619 757 685 622
Total MOU
2019 615 708 859 724 701

17. Minutes of Usage (MOUs) per subscriber per month for postpaid services
declined from 744 during the year 2018 to 637 during the year 2019
however, MoUs for prepaid services increased from 617 to 703 during the
same period.

18. Outgoing MoUs per subscriber per month increased from 312 during the
year 2018 to 352 during the year 2019 and Incoming MoUs per
subscriber per month also increased from 310 to 349 during the same
period.

56
 Table 2.5: Category-wise average number of outgoing SMS per
subscriber per month

Postpaid Prepaid Blended

Category
2018 2019 2018 2019 2018 2019

Circle A 99 45 20 19 24 20

Circle B 38 36 15 14 15 14

Circle C 32 21 15 19 15 19

Metros 20 31 14 14 15 17

All India 57 36 16 16 18 17

19. Average number of outgoing SMS per subscriber per month decreased
from 18 during the year 2018 to 17 during the year 2019.

20. The following table presents the percentage break-up of outgoing

minutes of usage from home service area to various categories of
termination networks.

Table 2.6: Category-wise % break-up of outgoing minutes from Home

Service Areas (HSA) for GSM service during the year 2019

Intra- Intra- Inter- Inter-

Intra Inter-
circle to circle to circle to circle to
Category Circle to circle to ILD
own other own other
Wireline wireline
wireless wireless wireless wireless
Circle A 0.74% 36.52% 46.15% 0.27% 6.40% 9.88% 0.03%

Circle B 0.49% 35.71% 43.16% 0.20% 7.89% 12.51% 0.04%

Circle C 0.26% 37.60% 38.74% 0.20% 9.76% 13.42% 0.01%

Metros 1.27% 23.76% 33.30% 0.40% 15.82% 25.35% 0.09%

All India 0.62% 34.99% 42.28% 0.25% 8.60% 13.23% 0.04%

57
21. Out of total number of wireless subscribers, about 20% wireless
subscribers availed roaming service during the year 2019. The chart
given below presents the share of wireless subscribers who availed
roaming service during the year 2019.

Chart 2.5: Share of subscribers who availed roaming service during the
year 2019

% subscribers
who availed
roaming
services ,
19.78%

% subscribers
who did not
avail roaming
services ,
80.22%

22. The chart given below presents the composition of roaming MoUs of
outroamers (who had availed roaming services) during the year 2019.

Chart 2.6: Composition of roaming MoUs of outroamers during

the year 2019

58
C. Average revenue per outgoing minute for usage from Home Service
Area (HSA)

23. The tariff plans are of bundled nature and the trade-off is generally
between monthly fixed charges and variable (call) charges. Therefore,
average revenue per outgoing minute for usage from Home Service Area
(HSA) as defined below would be a realistic indicator of average tariff
levels.

24. Average Revenue per Outgoing Minute for usage from HSA
Rental revenue + revenue from outgoing calls from HSA
=
No.of outgoing minutes from HSA

25. The table below provides the Average Revenue per Outgoing Minute for
usage from HSA during the year 2019.

Table 2.7: Average Revenue per Outgoing Minute for usage from HSA
(in Rs. per minute) during the year 2019

Postpaid Prepaid Blended

Category
2018 2019 2018 2019 2018 2019

Circle A 0.37 0.56 0.13 0.12 0.15 0.14

Circle B 0.36 0.45 0.12 0.11 0.13 0.11
Circle C 0.19 0.23 0.10 0.10 0.10 0.10
Metros 0.37 0.56 0.09 0.10 0.13 0.15
All India 0.35 0.49 0.12 0.11 0.13 0.12

26. Average subscriber revenue per outgoing minute for wireless service
from home service area declined from ` 0.13 during the year 2018 to `
0.12 during the year 2019.

59
 Chapter 3 :
Wireless Data
Service

60
1. As per information received from the wireless access service providers,
number of wireless data subscribers has increased from 578.20 million
at the year ending 2018 to 695.76 million at the year ending 2019 with
yearly growth rate of 20.33%. The number of wireless data subscribers
was 227.91 million at the year ending 2013.

2. Total number of wireless telephone subscribers was 1151.44 million at

the year ending 2019. Out of total number of wireless telephone
subscribers, the number of wireless data subscriber was 695.76 million
at the year ending 2019. Thereby, share of wireless data subscribers
was 60.43% of total wireless telephone subscribers at the year ending
2019.

Chart 3.1: Trend of total wireless telephone subscribers and total

wireless data subscribers

3. Total volume of wireless data usage increased from 46,404 million GB

during the year 2018 to 76,319 million GB during the year 2019 with
yearly growth of 64.47%.

61
4. Total volume of Wireless data usage comprises of data usage by 2G, 3G,
4G and CDMA data subscribers. Technology-wise distribution of
volume of wireless data usage is mentioned in the following table.

Table 3.1 : Wireless data usage (in million GB per year)

Year 2G Data 3G Data 4G Data CDMA Total

Ending Usage Usage Usage Data Volume
Usage of Data
Usage

2015 479 700 196 1,375

2016 477 1,221 2,775 169 4,642

2017 423 3,187 16,426 56 20,092

2018 443 5,654 40,304 3 46,404

2019 488 4,705 71,125 - 76,319

5. 4G technology (LTE – Long Term Technology) was introduced in India

during the year 2016. During a short period of time, 4G data
technology became the market leader in wireless data usage with total
volume of 71,125 million GB during the year 2019.

6. Out of total volume of wireless data usage of 76,319 million GB in the

year 2019, 4G (LTE) technology has the major part of 93.20% with
volume of 71,125 million GB. Shares of 2G and 3G data usage are
0.64% and 6.16% respectively in total volume of wireless data usage in
the year 2019.

62
7. Share of technology-wise data usage during the year 2019 is depicted
in the following chart.

Chart 3.2 : Share of 2G, 3G, and 4G data usage during 2019

8. The following chart depicts the trend of yearly growth of volume of

wireless data usage during last four years.

Chart 3.3: Trend of yearly growth in volume of wireless data usage (%)

Yearly Growth (%)

332.83%

237.60%

130.96%
66.06% 64.47%

2015 2016 2017 2018 2019

63
9. Total volume of wireless data usage increased by 64.47% in the year
2019 over previous year, as compared to the yearly growth rate of
130.96% in the year 2018. However, the growth rate in volume of
wireless data usage were recorded 237.6% and 332.83% in the years
2016 and 2017 over previous year.

10. Total revenue from wireless data usage increased from `54,671 crore in
the year 2018 to ` 59334 crore in the year 2019 with yearly growth rate
of 8.53%. The total revenue from wireless data usages was ` 22,265
crore in the year 2014.

Chart 3.4 : Trend of Wireless Data Revenue (in crore `) per year

Year Total Wireless Data YoY Growth

Revenue

2014 22,265 -
2015 31,120 39.77%
2016 35,079 12.72%
2017 38,882 10.84%
2018 54,671 40.61%
2019 59,334 8.53%

11. Average Revenue for wireless data usage (Data ARPU) per data
subscriber per month decreased from ` 90.02 in the year 2018 to `
76.59 in the year 2019.

64
12. Average revenue for data services has been derived on dividing of total
yearly revenue of wireless data services by the average number of
wireless data subscribers during the year. The following table and
chart show the trend of Average Revenue Per Data User (data ARPU)
per month for wireless data usage during the year 2014 to 2019.

Table 3.2 : Average Revenue for wireless data usage per

data subscriber per month (in `)

Year Total Wireless Data ARPU

2014 71.25
2015 90.03
2016 89.18
2017 79.98
2018 90.02
2019 76.59

Chart 3.5: Trend of Average Wireless Data Revenue per data subscriber
per month (Data ARPU in `)

Data ARPU per month (Rs.)

100.00
90.00
90.03 89.18 90.02
80.00
79.98
70.00 76.59
71.25
60.00
50.00
40.00
30.00
20.00
10.00
0.00
2014 2015 2016 2017 2018 2019
Total Wireless Data ARPU

65
13. The following table and chart show the trend of Average Wireless Data
Usage (in GB) per data subscriber per month during the year 2014 to
2019.
Table 3.3 : Average Wireless Data Usage (in GB) per data user per month

Year 2G Data 3G Data 4G Data CDMA GSM Total

Ending Usage Usage Usage Data Data Wireless
Usage Usage Data
Usage
2014 0.14 0.62 1.72 0.23 0.27
2015 0.20 0.75 2.53 0.35 0.41
2016 0.23 0.79 12.42 2.31 1.16 1.14
2017 0.30 2.29 7.95 3.67 4.13 4.11
2018 0.54 5.26 9.73 2.15 7.69 7.60
2019 0.64 7.05 11.26 0.00 9.85 9.85

14. Average wireless data usage per wireless data subscriber per month
increased from 7.60 GB during the year 2018 to 9.85 GB during the
year 2019. The average wireless data usage per wireless data
subscribers per month was 0.27 GB per month in the year 2014.

Chart 3.6 : Trend of Average Wireless Data Usage (in GB) per active
data user per month

12

9.85
10

7.6
8

6
4.11
4

2 1.14
0.27 0.41

0
2014 2015 2016 2017 2018 2019

66
15. The following table depicts the average revenue realization per subscriber
for per GB wireless data usage.

Table 3.4 : Average revenue realization per subscriber for Per GB

wireless data (in `)

Total wireless data revenue

Year
realization per GB

2014 268.97

2015 226.30

2016 75.57

2017 19.35

2018 11.78

2019 7.77

16. Average wireless data revenue realization per subscriber has been
calculated in respect of total wireless data revenue and volume of total
wireless data usage reported by the access service providers.

17. The average revenue realization per subscriber for wireless data in the
year 2014 was ` 269 per GB and in the year 2015, it was ` 226 per GB.
On introduction of 4G (LTE) technology in India, average cost to
subscriber for wireless data usage sharply declined to ` 75.57 per GB
during the year 2016. Further, average cost to subscriber for wireless
data declined from ` 11.78 per GB in the year 2018 to ` 7.77 per GB in
the year 2019.

67
18. Average cost to subscriber of GSM data shows declining trend over the
last five years and it declined from ` 289 per GB in the year 2014 to `
7.77 per GB in the year 2019. However, average cost to subscriber for
overall wireless data service shows declining trend over the period.

19. Declining trend of data revenue to subscriber shows intense market

competition in data services in the telecom market. This has led to a
situation where even a person living below poverty line can easily afford
mobile data service and avail various kinds of Government and
commercial services. This has facilitated the financial inclusion of the
masses living on the fringe. Accordingly, the Authority has continued
with its policy of ‘forbearance’ in the Telecom Tariff.

68
Chapter 4:
Chapter 2 :
Financial Data of
Telecom Service
Sector

69
 Table 4.1: Gross Revenue (GR), Adjusted Gross Revenue (AGR), License
Fee (LF) & Spectrum Charges
(` in Crore)
Yearly
Calendar Calendar
Particulars §§ Growth
Year, 2018 Year, 2019
(%)
Gross Revenue (GR) 2,37,417 2,43,705 2.65

Adjusted Gross Revenue (AGR) 1,44,446 1,53,272 6.11

License Fee 11,641 12,279 5.48

Spectrum Usage Charges 4,186 4,546 8.59

Pass Through Charges (GR-AGR) 92,971 90,433 -2.73

1 Gross Revenue (GR) increased from ` 2,37,417 crore in the year 2018 to
` 2,43,705 crore in the year 2019 with yearly growth rate of 2.65%.
Adjusted Gross Revenue (AGR) also increased from ` 1,44,446 crore in
the year 2018 to ` 1,53,272 crore in the year 2019 with yearly growth
rate of 6.11%.

§§
1. Gross Revenue is inclusive of installation charges, late fees, sale proceeds of handsets (or any other terminal
equipment etc.), revenue on account of interest, dividend, value added services, supplementary services, access
or interconnection charges, roaming charges, revenue from permissible sharing of in frastructure and any other
miscellaneous revenue, without any set-off for related item of expense etc.
2. Adjusted Gross Revenue: The following shall be excluded from the Gross Revenue to arrive at the AGR:
I. PSTN related call charges (Access Charges) actually paid to other eligible/entitled telecommunication
service providers within India;
II. Roaming revenues actually passed on to other eligible/entitled telecommunication service providers; and
III. Service Tax on provision of service and Sales Tax actually paid to the Government if gross revenue had
included as component of Sales Tax and Service Tax
3.License Fee means a fee payable by Licensee at prescribed intervals and rates for the period of the Licence.
4. Spectrum Usage Charge is payable by the licensees providing mobile access services, as a percentage of their
Adjusted Gross Revenue (AGR).
4. Pass through charges means the charges excluded from gross revenue to arrive at adjusted gross revenue for
the purpose of levying licence fee.

(Source – DoT License Agreement)

70
2 Pass through charges declined by 2.73% from ` 92,971 crore in the year
2018 to ` 90,433 crore in the year 2019. Pass-through charges as a
percentage of Gross Revenue are 37.11% in 2019 as against 39.16% in
the previous year.

3 Spectrum Usage Charges (SUC) yearly increased by 8.59% from `

4,186 crore in the year 2018 to ` 4,546 crore in the year 2019. License
Fee also yearly increased by 5.48% from ` 11,641 crore to ` 12,279
crore during the same period.

4. The following charts depicts the trend of GR and AGR of telecom sector
during last four years.

Chart 4.1: Comparison of Gross Revenue and Adjusted Gross Revenue

(crore `)

5. The following table depicts the service category wise comparison of GR,
AGR, License Fee, SUC and Pass Through Charges for the year 2018
and 2019.

71
 Table 4.2: Service-wise Gross Revenue, Adjusted Gross Revenue,
License Fee and Spectrum Charges
(` in Crore)
Others (V-SAT,
Service Year Access NLD ILD Total
MNP, ISP)
2018 167415 41117 12914 15971 237417
Gross Revenue
2019 174881 41055 12389 15380 243705
Adjusted Gross 2018 102832 33977 6262 1376 144446
Revenue 2019 112990 32620 6078 1583 153272
2018 8317 2719 501 104 11641
License Fee
2019 9064 2610 486 120 12279
Spectrum 2018 4169 0 0 17 4186
Usage Charge 2019 4529 0 0 17 4546
Pass Through 2018 64583 7141 6652 14596 92971
Charge 2019 61891 8435 6311 13797 90433

Table 4.3: Yearly Growth of Service-wise Gross Revenue, Adjusted Gross

Revenue, License Fee and Spectrum Charges for the year 2019
Adjusted Pass
Gross License Spectrum
Service*** Gross Through
Revenue Fee Charges
Revenue Charges
Access 4.46% 9.88% 8.98% 8.64% -4.17%

NLD -0.15% -3.99% -4.01% - 18.12%

ILD -4.06% -2.93% -2.99% - -5.12%

Others (V-SAT,
-3.70% 15.10% 15.10% -1.86% -5.48%
MNP,ISP)
Overall 2.65% 6.11% 5.48% 8.59% -2.73%

*** 1. Access service means telecommunication service provided to subscribers by means of a telecommunication system for the
conveyance of voice or non-voice messages through wired or wireless telegraphy on the network of the Access Service Provider.
2. National Long Distance (NLD) service refers to the carriage of switched-bearer telecommunication services over a long
distance network.
3. International Long Distance (ILD) Service is defined as a network carriage service, providing the NLD Operators in the
country, International connectivity to Network facilities operated by foreign carriers in other countries
4. MNP (Mobile Number Portability) means a service which allows subscribers to retain their existing telephone number when
they switch from one access service provider to another irrespective of mobile technology or from one technology to another o f
the same or any other access service provider
5. ISP stands for Internet Service Providers
(Source – DoT License Agreement)
72
 Chart 4.2: Service wise composition of Adjusted Gross Revenue for the
year 2019

6 Access services contributed 73.72% of the total Adjusted Gross Revenue

of telecom services. In Access services, Gross Revenue (GR), Adjusted
Gross Revenue (AGR), License Fee and Spectrum Usage Charges (SUC)
increased by 4.46%, 9.88%, 8.98% and 8.64% respectively in the year
2019 over the year 2018. However, Pass Through Charges declined by
4.17% during the same period.

Table 4.4: Access Service – Service Provider wise Adjusted Gross Revenue
(` in Crore)
Sl.No. Access Service Calendar Year Calendar Year Yearly
Provider 2018 2019 Growth (%)
1 Reliance Jio 31,097 44,800 44.06
2 Bharti 26,971 28,827 6.88
3 Vodafone 24,173 26,625 10.15
4 BSNL 8,072 8,392 3.97
5 Idea 7,777 0 0
6 Tata 1,987 2,137 7.59
7 MTNL 1,860 1,738 -6.56
8 Reliance 522 457 -12.45
9 Telenor 294 0 0
10 Quadrant 79 11 -86.08
V-Con Mobile &
11 0 1 -
Infra Pvt. Ltd.
Grand Total (Access) 102,832 112,991 9.88
73
Chart 4.3: Composition of Adjusted Gross Revenue (in crore `) of Access
Service Providers for the year 2019
50000
45000
40000
35000
30000
25000
20000
15000
10000
5000
0
Reliance Bharti Vodafone BSNL Tata MTNL Reliance Quadrant V-Con
Jio Mobile &
Infra Pvt.
Ltd.

Chart 4.4: Composition of Public/Private sector of Adjusted Gross

Revenue (Access Service) (in crore `)

7. Public Sector Undertakings' (PSUs) share in the Access AGR of telecom

services is 8.97% for the year 2019 as compared to 9.66% in the previous
year. Following table depicts the share of PSUs vs. Private Sector in total
access AGR during last four years.

74
 Table 4.5: Access Service – Share of PSUs and Private Sector in
Adjusted Gross Revenue
(` in Crore)
Calendar Private
PSUs Total Share of PSUs
Year sector
2016 15,977 1,47,628 1,63,605 9.77%

2017 12,549 1,10,064 1,22,613 10.23%

2018 9,932 92,900 1,02,832 9.66%

2019 10,130 1,02,859 1,12,989 8.97%

Table 4.6: Category-wise Adjusted Gross Revenue (AGR) of

Access Service
(` in Crore)
Adjusted Gross Revenue
(Access) Yearly
Category†††
Growth (%)
2018 2019
Metro 12,438 13,444 8.09

Circle A 41,383 44,631 7.85

Circle B 36,109 40,434 11.98

Circle C 12,902 14,481 12.24

Total 102,832 112,990 9.88

†††
Category-A circles – Andhra Pradesh, Gujarat, Karnataka, Maharashtra and Tamilnadu (including
Chennai)
Category-B circles – Haryana, Kerala, Madhya Pradesh, Punjab, Rajasthan, Uttar Pradesh (East &
West), West Bengal
Category-C circles – Assam, Bihar, Himachal Pradesh, Jammu & Kashmir, North East and Orissa
Metro circles – Delhi, Mumbai and Kolkata
(Source- DoT License Agreement)
75
Chart 4.5: Category wise Share of Adjusted Gross Revenue for the year
2019

Notes:
1. Source: Figures are un-audited and as submitted by the Operators.
2. The figures have been regrouped wherever considered necessary for analysis purpose.
3. The figures are additions of four quarters of the calendar year, i.e. QE March, June, September and
December.
3. The Spectrum usage charges (mostly) are now reported on “Payment for the current Quarter to
Quarter” basis. However, some operators are reporting on payment basis or on estimate basis on
projected AGR for next quarters.
4. Metro area includes Delhi, Mumbai and Kolkata only. Chennai is clubbed with Tamilnadu.
5. Where ‘2018’ stands for year starting from 1 st January 2018 to 31st December 2018 and ‘2019’ stands
for year starting from 1 st January 2019 to 31st December 2019.

76
Chapter 5:
Performance of
Cable TV, DTH and
Radio Broadcasting
Services

77
 Table 5.1: Key Parameters - Broadcasting & Cable Services

As on As on
S.No Parameter
31.12.2018 31.12.2019
Number of Private satellite TV channels
permitted by the Ministry of I&B for
1 880 918
uplinking only/downlinking only/
uplinking and downlinking both
Number of Pay TV Channels as reported
2 330 332
by broadcasters
Number of FM Radio stations (excluding
3 355 368
All India Radio)
4 Number of Private DTH Operators 5 4

6 Number of net Active DTH Subscribers 70.49 Million 69.98 Million

Number of Operational Community
8 248 278
Radio Stations (CRS)

A. Satellite TV Channels

1. A total of 918 private satellite TV channels have been permitted by the

Ministry of Information and Broadcasting (MIB) for uplinking
only/downlinking/uplinking, as on 31st December, 2019.

Chart 5.1: Trend of number of Satellite TV Channels

Number of Satellite TV Channels

918
920
899
900
877 880
880

860

840
Dec, 2016 Dec, 2017 Dec, 2018 Dec, 2019

Year ending

78
B. Pay TV Channels

2. Telecom Regulatory Authority of India (TRAI), in March, 2017, notified

the new regulatory framework for Broadcasting and Cable services. The
framework comprises of Tariff Order 2017, Interconnection Regulations
2017 and Quality of Service & Consumer Protection Regulations 2017.
The framework was duly notified vide press release no.71/2018 dated
3rd July 2018 with revised timelines for implementation. All the
timelines prescribed in the above-mentioned framework commenced
from 3rd July 2018. The new regulatory framework has come into effect
on 29th December 2018.

3. As per the Telecommunication (Broadcasting and Cable) Services

(Eighth) (Addressable Systems) Tariff Order, 2017 dated 3 rd March
2017, every broadcaster has to offer all its channels on a-la-carte basis
to all distributors of television channels and declare maximum retail
price, per month, payable by a subscriber for each of its pay channel
offered on a-la-carte basis. Further, it is also permissible for a
broadcaster to offer its pay channels in the form of bouquet and declare
the maximum retail price, per month, of such bouquet payable by a
subscriber.

4. As per the reporting done by broadcasters in pursuance of the Tariff

Order dated 3rd March 2017, there were 332 pay channels, as on 31st
December 2019 which included 234 SD pay TV channels and 98 HD
Pay TV channels. A list of Maximum Retail Prices (MRP) of pay channels
offered by broadcasters for subscribers as reported to TRAI is attached
as Annexure-5.1.

79
C. Cable TV Sector

5. Digitization, with addressability, of cable TV sector has been completed.

The country achieved 100% digitization of Cable TV network. This is a
stupendous achievement making India as the only large country where
100% digital cable has been achieved through mandatory regulations.

D. Direct-to-Home (DTH) Sector

6. Since its introduction in the year 2003, Indian DTH service has
displayed a phenomenal growth. During the period ending 31st
December, 2019, there were 4 pay DTH service providers in India. List
and details of pay DTH service providers is placed at Annexure-5.2.

7. Pay DTH has attained net pay active subscriber base of around 69.98
million with 4 pay DTH service providers as on 31st December, 2019 as
compared to 70.49 million subscribers with 5 pay DTH service
providers as on 31st December, 2018. This is in addition to the
subscribers of the free DTH services of Doordarshan. Yearly decline
rate of 0.72% has been recorded in pay active subscriber base in the
year 2019 as compared to the previous year.

8. The following chart depict the yearly trend of number of pay active
subscribers of pay DTH service during last four years.

80
 Chart 5.2: Trend of Net Active subscribers
(in million) of pay DTH service

No. of Net Active Subscribers (in million)

72 70.49 69.98

70 67.56

68
62.65
66

64

62

60

58
Dec-16 Dec-17 Dec-18 Dec-19

9. The following chart depicts the service provider wise composition of

market shares of net active subscriber base as on 31.12.2019.

Chart 5.3: Composition of market share in respect of Net Active

subscriber base of Pay DTH Service Providers
Sun Direct,
14.35%
Tata Sky,
31.80%

Airtel, 23.31%

Dish TV,
30.55%

81
10. M/s Tata Sky is the market leader with 31.80% market share of total
net pay active DTH subscribers followed by M/s Dish TV with 30.55%
as on 31st December, 2019.

E. FM Radio Services

11. Apart from the radio Stations operated by All India Radio, the public
broadcaster, as on 31st December 2019, there are 368 operational
private FM Radio stations in 105 cities with operational 33 Private FM
Radio broadcaster as compared to 355 operational private FM Radio
stations in 97 existing cities with operational 33 FM Radio broadcaster
as on 31st December 2018.

12. The following chart depicts the trend of number of operational FM radio
stations in India as on year ending 2016 to 2019.

Chart 5.4: Trend of number of Operational FM Radio Stations

Number of Operational FM Radio Stations

368
400 355
350 326
300 273

250
200
150
100
50
0
Dec-16 Dec-17 Dec-18 Dec-19

13. A list of existing cities with operational FM radio channels is placed at

Annexure 5.3.
82
D. Community Radio Stations‡‡‡

14. As on 31st December 2019, 278 Community Radio stations are

operational as compared to 248 Community Radio station as on 31st
December, 2018. The yearly trend of the number of operational
community radio stations is depicted in the chart below.

Chart 5.5 : Yearly Growth in number of Operational Community

Radio Stations (CRS)

Source: Ministry of Information & Broadcasting (MIB)

‡‡‡
Community radio station usually is a short-range, not-for-profit radio station or channel that caters for the
information needs of people living in a particular locality, in the languages and formats that are most adapted to
the local context. Community Radio Stations (CRS) are essentially low power radio stations to be set up and
operated by the local communities.
(Source- Annual Report of MIB)
83
Annexures

84
 Annexure 1.1: Wireless Subscriber Base
Vodafone Idea Bharti Reliance Com. BSNL MTNL Reliance Jio (LTE) Total
Service Area
Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19 Net Additions
Andhra Pradesh 231,44,533 188,85,514 297,98,728 28873882 2,298 2176 101,45,072 9914603 224,22,936 29346713 872,14,332 870,22,888 (1,91,444)
Assam 53,03,241 46,33,250 83,82,180 8358529 24,18,559 2743312 56,39,950 7872608 217,43,930 236,07,699 18,63,769
Bihar 234,17,362 154,31,406 393,46,424 35456281 129 383 48,90,882 5310328 201,19,506 28123388 880,84,753 843,21,786 (37,62,967)
Delhi 195,70,240 177,01,405 151,64,364 15572477 3,920 1729 - 22,20,516 2186235 141,08,953 17485005 511,30,428 529,46,851 18,16,423
Gujarat 339,47,738 275,06,873 123,22,135 10962911 314 577 57,75,864 6085008 177,20,545 22893405 706,50,660 674,48,774 (32,01,886)
Haryana 112,47,676 91,56,703 38,12,942 4479975 90 140 49,04,904 4955027 68,80,952 9203509 276,79,502 277,95,354 1,15,852
Himachal Pradesh 13,71,833 9,34,451 36,15,762 3424834 72 105 27,67,116 2767116 27,44,696 3471715 105,03,770 105,98,221 94,451
Jammu & Kashmir 13,39,981 5,61,433 56,42,025 4544784 0 12,14,265 1264988 33,09,640 3949544 115,05,911 103,20,749 (11,85,162)
Karnataka 159,23,911 120,07,384 271,86,628 28630803 3,155 1550 71,01,238 7324448 152,58,054 19423779 686,23,440 673,87,964 (12,35,476)
Kerala 204,04,012 184,71,237 51,31,817 5531696 317 625 108,50,884 10936754 69,42,760 8561983 436,47,974 435,02,295 (1,45,679)
Madhya Pradesh 321,85,390 24926265 156,17,229 14769663 589 738 61,19,647 6315355 210,44,892 28865775 769,04,354 748,77,796 (20,26,558)
Maharashtra 489,16,041 39676542 164,04,201 15970302 923 1082 69,07,764 7089469 211,32,249 29884843 950,08,751 926,22,238 (23,86,513)
Mumbai 157,76,272 13468986 84,47,178 9800346 5,427 2420 - 12,54,382 1190068 112,09,409 13634278 375,42,819 380,96,098 5,53,279
North East 20,67,625 1926024 53,35,815 5227184 - 0 16,42,752 1466782 26,22,832 3492349 116,69,024 121,12,339 4,43,315
Orissa 58,85,690 3430621 131,14,987 11756381 75 368 55,27,595 6023748 80,78,892 11802088 331,35,081 330,13,206 (1,21,875)
Punjab 114,94,406 9712824 103,62,648 10342217 137 279 53,35,427 5723473 11234533 13325697 393,18,570 391,04,490 (2,14,080)
Rajasthan 187,51,708 13958201 233,57,048 21334295 243 333 56,94,204 6139102 184,58,434 23897943 663,85,627 653,29,874 (10,55,753)
Tamil Nadu (incl. Chennai) 253,32,666 21164029 257,71,495 25604916 3,390 3200 119,09,640 12461401 182,21,611 22568898 827,50,790 818,02,444 (9,48,346)
UP(E) 365,64,291 26665805 327,24,449 30864257 624 856 118,20,748 11654121 189,14,302 26509498 1017,89,901 956,94,537 (60,95,364)
UP(W) 295,13,753 24679320 137,72,831 13545301 60 306 59,23,283 5941889 141,77,099 18731325 647,52,363 628,98,141 (18,54,222)
Kolkata 96,74,397 7679355 64,39,985 6354972 42 36 17,92,484 1856520 80,72,806 9760191 270,62,732 256,51,074 (14,11,658)
West Bengal 269,12,269 20035243 185,08,444 15891719 333 814 16,30,129 2142879 118,02,717 17211626 588,92,438 552,82,281 (36,10,157)
Total 4187,45,035 3326,12,871 3402,59,315 3272,97,725 22,138 17,717 1143,72,457 1181,16,323 34,74,898 33,76,303 2801,17,768 3700,16,160 11759,97,150 11514,37,099 (245,60,051)
Dec-18 Total include M/s Tata

85
 Annexure 1.2: Wireline Subscriber Base

Bharti Reliance Quadrant Tata M TNL BSNL Vodafone Reliance Jio Total
Service Area
Net
Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19 Dec-18 Dec-19 Additions
Andhra Pradesh 174,826 215,233 46,869 32460 174,471 171926 998,736 789437 34,580 46465 100155 1,429,482 1,355,676 -73,806
Assam 116,309 97819 2,820 3390 11219 119,129 112,428 -6,701
Bihar 3,540 2203 8,410 8334 222,513 151311 1,770 1920 15319 236,233 179,087 -57,146
Delhi 1,382,801 1,484,992 124,216 75735 154,349 146623 1,490,886 1410426 0 51,070 69085 81880 3,203,322 3,268,741 65,419
Gujarat 82,520 97,525 20,620 11058 89,660 86137 1,008,211 826150 20,539 31785 139023 1,221,550 1,191,678 -29,872
Haryana
Himachal 22,800 21,975 2,894 1815 36,258 39029 220,020 185133 150 330 24024 282,122 272,306 -9,816
Pradesh
Jammu & 3,035 1343 1,831 1957 113,046 97819 60 60 355 117,972 101,534 -16,438
Kashmir 0 105,329 123459 0 9284 105,329 132,743 27,414
Karnataka 671,236 726,529 140,110 103570 274,109 275474 1,039,637 900147 42,475 58047 57051 2,167,567 2,120,818 -46,749
Kerala 59,997 63,134 17,170 11847 19,413 19586 1,809,217 1610709 2,550 5640 12900 1,908,347 1,723,816 -184,531
Madhya Pradesh 242,111 240,471 10,724 5316 15,770 13635 656,076 553213 870 1980 49614 925,551 864,229 -61,322
Maharashtra 88,787 107,293 49,324 38805 289,655 262002 1,123,163 920456 18,343 26480 36998 1,569,272 1,392,034 -177,238
Mumbai 363,306 390,886 179,535 149162 571,166 542573 1,773,866 1712597 0 53,050 71215 206351 2,940,923 3,072,784 131,861
North East 106,397 93865 270 240 4675 106,667 98,780 -7,887
Orissa 2,520 1771 7,463 8588 225,488 191530 2,160 5730 7218 237,631 214,837 -22,794
Punjab 128,549 138,041 10,571 10165 227,164 197881 14,096 12093 411,522 331049 1,620 3000 36878 793,522 729,107 -64,415
Rajasthan 53,518 57,267 20,999 13830 12,273 11569 451,088 377178 7,320 13590 41247 545,198 514,681 -30,517
Tamil Nadu
52922 122882 1238419 25660 84261
(incl. Chennai) 555,593 547,511 72,696 118,701 1,456,658 18,675 2,222,323 2,071,655 -150,668
U.P.(E) 66,088 62,411 6,174 3213 8,215 8297 358,611 294482 11,840 19740 33807 450,928 421,950 -28,978
U.P.(W) 23,323 24,538 3,749 2276 5,342 4792 273,129 222530 3,990 5490 57397 309,533 317,023 7,490
Kolkata 126,895 131949 39,764 34760 52,749 50247 500,573 407553 8,390 11840 33036 728,371 669,385 -58,986
West Bengal 1,694 1615 2,410 2477 242,995 167020 120 120 8,010 247,219 179,242 -67,977
Total 4,042,350 4,309,755 756,204 553,866 227,164 197,881 1,856,341 1,788,221 3,264,752 3,123,023 11,438,718 9,579,279 282,662 401,807 0 1,050,702 21,868,191 21,004,534 -863,657

86
 Annexure 1.3: Service Area and Operator wise details of PCOs

Name of the Number of Number of

Circle/Service Service Provider PCOs as on PCOs as on
Area 31.12.2018 31.12.2019
Andhra Pradesh Bharat Sanchar Nigam Ltd. 6,965 4,912
(Excluding Bharti Group 181
Telangana) 184
Telangana Bharat Sanchar Nigam Ltd. 5,188 4097
Assam Bharat Sanchar Nigam Ltd. 4,877 915
Bihar (excluding Bharat Sanchar Nigam Ltd. 1,117 822
Jharkhand)
Jharkhand Bharat Sanchar Nigam Ltd. 2,441 2,441
Delhi Bharti Group 330 330
Mahanagar Telephone 46,349
Nigam Ltd./MTNL 45,694
Gujarat Bharat Sanchar Nigam Ltd. 18,200 7,509
Bharti Group 14 14
Haryana Bharat Sanchar Nigam Ltd. 1,357 789
Bharti Group 141 138
Himachal Pradesh Bharat Sanchar Nigam Ltd. 877 730
Jammu & Kashmir Bharat Sanchar Nigam Ltd. 1,056 973
Karnataka Bharat Sanchar Nigam Ltd. 17,527 13,348
Bharti Group 3,356 3,036
Bharat Sanchar Nigam Ltd. 15,316 12,585
Kerala Bharti Group 28 397
Kolkata Bharat Sanchar Nigam Ltd. 3,527 2,189
Bharti Group 28 37
Madhya Pradesh Bharat Sanchar Nigam Ltd. 15,786 8,865
(excluding Bharti Group 1,573
Chhattisgarh) 1,338
Chhatisgarh Bharat Sanchar Nigam Ltd. 1,004 925
Maharashtra & Goa Bharat Sanchar Nigam Ltd. 34,172 16,209
Mumbai Bharti Group 50 50
Mahanagar Telephone 22,230
20,187
Nigam Ltd./MTNL
Arunachal Pradesh Bharat Sanchar Nigam Ltd. 1,352 1,352
Manipur Bharat Sanchar Nigam Ltd. 846 772
Meghalaya Bharat Sanchar Nigam Ltd. 431 255
Mizoram Bharat Sanchar Nigam Ltd. 130 115
Nagaland Bharat Sanchar Nigam Ltd. 118 0
Tripura Bharat Sanchar Nigam Ltd. 524 483

87
 Annexure 1.3 (contd.)
Name of the Number of Number of
Circle/Service Service Provider PCOs as on PCOs as on
Area 31.12.2018 31.12.2019
Orissa Bharat Sanchar Nigam Ltd. 1,707 1,283
Punjab Bharat Sanchar Nigam Ltd. 1,900 1,455
Bharti Group 18 9
Quadrant 1,420 750
Rajasthan Bharat Sanchar Nigam Ltd. 3,134 2,064
Bharti Group 209 209
Tamilnadu Bharat Sanchar Nigam Ltd. 31,314 18,639
(excluding chennai) Bharti Group 4,584 3,814
Chennai Bharat Sanchar Nigam Ltd. 8,307 7,239
Uttar Pradesh- East Bharat Sanchar Nigam Ltd. 8,565 7,225
Bharti Group 77 73
Uttar Pradesh - Bharat Sanchar Nigam Ltd. 1,880 1,448
West (excluding Bharti Group 13 0
Uttarakhand)
Uttarakhand Bharat Sanchar Nigam Ltd. 921 500
West Bengal (excl. Bharat Sanchar Nigam Ltd. 3,342
Andaman & Nicobar
and Sikkim) 1,453
Andaman and Bharat Sanchar Nigam Ltd. 142
Nicobar 39
Skkim Bharat Sanchar Nigam Ltd. 0 0
Total 2,75,032 1,97,891

88
Annexure 1.4: Service Area & Operator wise details of Village Public Telephones

Number of Number of
Name of Circle/Service Area Service Provider VPTs as on VPTs as on
31.12.2018 31.12.2019
Andhra Pradesh (Excluding Bharat Sanchar Nigam Ltd. 2,787 2,098
Telangana)
Telangana Bharat Sanchar Nigam Ltd. 1,333 844
Andhra Pradesh (Including Bharat Sanchar Nigam Ltd. 4,120 2,942
Telangana)
Assam Bharat Sanchar Nigam Ltd. 105 105
Bihar (excluding Jharkhand) Bharat Sanchar Nigam Ltd. 6,368 5893
Jharkhand Bharat Sanchar Nigam Ltd. 489 221
Bihar (including Jharkhand) Bharat Sanchar Nigam Ltd. 6,857 6,114
Gujarat Bharat Sanchar Nigam Ltd. 5,297 5278
Haryana Bharat Sanchar Nigam Ltd. 687 462
Himachal Pradesh Bharat Sanchar Nigam Ltd. 2,209 1875
Jammu & Kashmir Bharat Sanchar Nigam Ltd. 1,060 810
Karnataka Bharat Sanchar Nigam Ltd. 4,075 3656
Kerala Bharat Sanchar Nigam Ltd. 349 331
Kolkata Bharat Sanchar Nigam Ltd. 130 130
Madhya Pradesh (excl. Chhattisgarh) Bharat Sanchar Nigam Ltd. 39,692 9907
Chhatisgarh Bharat Sanchar Nigam Ltd. 453 193
Madhya Pradesh (incl. Chhattisgarh) Bharat Sanchar Nigam Ltd. 40,145 10,100
Maharashtra (incl. Mumbai & Goa) Bharat Sanchar Nigam Ltd. 8166 7,846

Arunachal Pradesh Bharat Sanchar Nigam Ltd. 1054 623

Manipur Bharat Sanchar Nigam Ltd. 418 93

Meghalaya Bharat Sanchar Nigam Ltd. 270 207

Mizoram Bharat Sanchar Nigam Ltd. 83 12

Nagaland Bharat Sanchar Nigam Ltd. 41 25

Tripura Bharat Sanchar Nigam Ltd. 222 222
Orissa Bharat Sanchar Nigam Ltd. 1819 1554
Punjab Bharat Sanchar Nigam Ltd. 5104 4625
Rajasthan Bharat Sanchar Nigam Ltd. 1212 0
Tamil Nadu (incl. Chennai) Bharat Sanchar Nigam Ltd. 6086 5478
Uttar Pradesh- East Bharat Sanchar Nigam Ltd. 981 568
Uttarakhand Bharat Sanchar Nigam Ltd. 3473 2121
Uttar Pradesh – West (excluding Bharat Sanchar Nigam Ltd. 1994 1637
Uttarakhand)
Uttar Pradesh – West (including 5467 3,758
Uttarakhand) Bharat Sanchar Nigam Ltd.
West Bengal (excluding Andaman & 36,352 11557
Nicobar and Sikkim) Bharat Sanchar Nigam Ltd.
Andaman and Nicobar Bharat Sanchar Nigam Ltd. 94 93
Sikkim Bharat Sanchar Nigam Ltd. 429 320
West Bengal (including Andaman & Bharat Sanchar Nigam Ltd. 36,446 11,970
Nicobar)

Total 132,832 68,784

89
 Annexure 1.5 : Internet Service Provider(ISP) wise Internet Subscriber base
as on 31.12.2019

Narrowband Broadband Total

S.No. Name of the Service Provider Subscribers Subscribers Internet
Subscribers
1 Reliance Jio Infocomm Ltd 0 370872755 370872755
2 Bharti Airtel Ltd. 26632137 140395168 167027305
3 Vodafone Idea Limited 23614475 118453704 142068179
4 Bharat Sanchar Nigam Ltd. 6299248 23963441 30262689
5 Atria Convergence Technologies Pvt. Ltd. 0 1518853 1518853
6 Mahanagar Telephone Nigam Ltd. 201088 891113 1092201
7 Hathway Cable & Datacom Pvt. Ltd. 0 898834 898834
8 You Broadband India Pvt. Ltd. 14675 770609 785284
9 GTPL Broadband Pvt. Ltd. 0 325927 325927
10 Excitel Broadband Private Limited 0 319323 319323
Tikona Infinet Ltd. Infinet Ltd. (HCL 0 256944 256944
11
Infinet Ltd.)
12 Planet E-Shop Holdings India Ltd. 0 247193 247193
13 D-Vois Broadband Private Limited 0 230035 230035
14 Asianet Satellite Communications Ltd. 0 216927 216927
15 Alliance Broadband Services Pvt. Ltd. 0 213906 213906
Quadrant Televentures Ltd. (HFCL Infotel 102 194696 194798
16
Ltd.)
17 INTECH ONLINE PVT LTD 0 193855 193855
18 Joister Infoserve Pvt. Ltd. 0 151975 151975
19 Indinet Service Pvt Ltd 0 126278 126278
20 DEN Broadband Private Limited 0 119912 119912
21 RailTel Corporation of India Ltd. 0 117347 117347
22 Tata Teleservices Limited 385 78992 79377
23 ANI network Pvt Ltd 0 61910 61910
24 Wish Net Pvt. Ltd. 0 61769 61769
25 Five Network Solution (India) Ltd. 0 56716 56716
26 Airlink Communications Pvt. Ltd 0 56621 56621
27 Nextra Teleservices Pvt. Ltd. 0 55462 55462
28 Tata Sky Broadband Private Limited 0 51742 51742
29 Honesty Net Solutions (I) Pvt Ltd 94 42809 42903
30 Fusionnet Web Services Pvt. Ltd. 0 38765 38765
31 Airnet Cable And Datacom Pvt Ltd 0 38243 38243
32 Citycom Networks Pvt. Ltd. 0 35366 35366
33 CSC e-Governance Services India Ltd. 0 32751 32751
34 Limras Eronet Broadband Service Pvt Ltd 5406 27054 32460
35 Ishan Netsol Pvt Ltd 0 32356 32356
90
 Narrowband Broadband Total
S.No. Name of the Service Provider Subscribers Subscribers Internet
Subscribers
36 Wan and Lan Internet Pvt. Ltd. 0 30869 30869
37 K NET SOLUTIONS PVT LTD 0 27992 27992
38 Digital Satellite Connect Pvt. Ltd. 0 24267 24267
39 Vasai Cable Pvt. Ltd. 0 21884 21884
40 Hi Reach Broadband Pvt. Ltd. 0 21825 21825
41 City Online Services Ltd 0 21354 21354
42 DNA Infotel Pvt Ltd 0 21344 21344
43 MICROSCAN COMPUTERS PVT LTD 7230 13262 20492
44 SITI Broadband Services Pvt. Ltd. 0 19458 19458
45 Ortel Communication Ltd. 0 18534 18534
46 Rajesh Digital Datacom Pvt Ltd 21 17221 17242
47 Sikka Broadband(P) Ltd. 0 15525 15525
48 IKF Technologies Ltd 0 15350 15350
49 Digital Network associates Pvt. Ltd 0 15172 15172
50 Tata Communications Limited 214 14570 14784
51 Netplus Broadband Services Pvt. Ltd 0 14532 14532
52 Quest Consultancy Pvt. Ltd. 0 14375 14375
Meghbela Cable & Broadband Servies (P) 0 13781 13781
53
Ltd
54 Geocity Network Solutions Pvt. Ltd. 0 12187 12187
55 Sifi Online Pvt. Ltd. 0 11646 11646
56 World Phone Internet Services Pvt Ltd 0 11641 11641
57 United Telecoms Ltd. 0 10090 10090
58 Sai Prasad Internet Pvt Ltd 0 10062 10062
59 Pioneerelabs Pvt Ltd 351 9643 9994
60 RI Networks Pvt Ltd 0 9945 9945
61 North East Dataa Network Pvt Ltd. 0 9754 9754
62 Shree Omkar Infocom Pvt. Ltd. 0 9541 9541
63 Yashash Cable Network Pvt Ltd 0 9395 9395
64 Tachyon Communications Pvt. Ltd. 0 8848 8848
65 CANDOR INFOSOLUTION PVT LTD 8496 0 8496
66 Net 9 Online Hathway Private Limited 0 8429 8429
67 Intermedia Cable Communication Pvt Ltd 0 8185 8185
68 Cityzone Infonet Pvt. Ltd 0 7612 7612
69 Jetway Broadband India Pvt.Ltd. 0 7567 7567
70 Foxtel Telecommunications Pvt Ltd 7325 0 7325
71 DL GTPL BROADBAND PVT LTD 0 7304 7304
72 Readylink Internet Services Pvt Ltd 28 7204 7232
73 Wow Solutions & System Pvt Ltd 0 7063 7063

91
 Narrowband Broadband Total
S.No. Name of the Service Provider Subscribers Subscribers Internet
Subscribers
74 Apna Telelink Ltd. 0 6984 6984
75 Shree Balaji Infoway Pvt Ltd 0 6680 6680
76 Kappa Internet Services Pvt Ltd. 0 6611 6611
77 Limerick Technologies Pvt Ltd 0 6363 6363
78 Bittel Telecom Pvt.Ltd 0 6329 6329
79 Reliance Communications Limited 157 6037 6194
80 SSCN PVT LTD 0 6079 6079
81 Broadband Pacenet (I) Pvt. Ltd. 0 6038 6038
82 Swiftmail Communications Ltd. 200 5650 5850
83 L S Fibernet Pvt. Ltd. 0 5427 5427
84 Spiderlink Networks Pvt. Ltd. 0 5139 5139
85 Swiftnet Broadband Pvt Ltd 0 4816 4816
86 IAXN Telecom Pvt. Ltd. 0 4766 4766
87 Siliguri Internet & Cable TV Pvt. Ltd. 0 4553 4553
Multicraft Digital Technologies Private 0 4538 4538
88
Limited
89 Mukand Infotel Pvt. Ltd. 4415 0 4415
90 GBPS Networks Pvt. Ltd. 0 4344 4344
91 Blazenet Ltd. 0 4017 4017
92 Multinet (Udaipur) Pvt. Ltd. 0 4002 4002
93 SUPER SONIC BROADBAND PVT LTD 0 3850 3850
94 Five Net Service Provider Pvt Ltd 0 3848 3848
95 CHANNEL III INTERNET PVT LTD 0 3637 3637
96 Zoram Business Enterprise Private Limited 0 3624 3624
97 Vision Smartlink Networking Pvt. Ltd. 0 3616 3616
98 Sonali Internet Services Pvt Ltd 0 3583 3583
99 GIGATEL NETWORKS PVT LTD 0 3442 3442
100 Powernet Communication Pvt Ltd 3381 0 3381
101 LM ENERGY & SOFTWARE PVT LTD 0 3345 3345
102 GETWAY BROADBAND PVT LTD 0 3214 3214
103 Juweriyah Networks Pvt Ltd 0 3208 3208
104 Rainbow Internet teleservices Pvt Ltd 16 3184 3200
105 Spacenet Internet Services Pvt Ltd 0 3144 3144
106 Star Broadband Services (I) Pvt Ltd 0 3076 3076
107 Airgenie Communications Pvt. Ltd. 0 2877 2877
108 WSNS PVT LTD 0 2763 2763
109 S.S.Netcom Pvt Ltd 0 2704 2704
Angel Air Network Solutions Private 0 2698 2698
110
Limited
111 TGN NETWOKS PVT LTD 0 2679 2679
92
 Narrowband Broadband Total
S.No. Name of the Service Provider Subscribers Subscribers Internet
Subscribers
112 Kaizen Infonet Pvt Ltd 0 2526 2526
113 Chandra Net Pvt. Limited 0 2435 2435
114 Pink Broadband Services Pvt. Ltd. 1711 720 2431
115 NISS INTERNET SERVICES PVT. LTD. 0 2391 2391
Blu Ultraband Internet Services Private 0 2293 2293
116
Limited
TRANSMEDIA TECHNOLOGIES (AP) 0 2183 2183
117
PVT LTD
F/X Wireless Technology Services Pvt. 0 2016 2016
118
Ltd.
119 SMARTLINK SOLUTIONS PVT. LTD. 0 1965 1965
120 Symbois Creations Pvt. Ltd. 0 1919 1919
121 Aerocast Networks Pvt Ltd. 0 1877 1877
122 Speed Online.net Pvt. Ltd. 0 1872 1872
123 Galaxynet Connections Pvt Ltd 0 1835 1835
124 Capture Network Systems Pvt. Ltd. 288 1517 1805
125 Jetspot Networks Pvt. Ltd. 0 1792 1792
126 INET FIBER INDIA PVT LTD 0 1767 1767
127 Assistive networks & technologie Pvt Ltd 0 1701 1701
ULTRANET INFOTECH SOLUTION 0 1600 1600
128
PRIVATE LIMITED
129 Nettlinx Ltd. 0 1591 1591
130 SCUD COMMUNICATION PVT LTD 0 1576 1576
131 Touch Net India Pvt. Ltd. 0 1570 1570
132 Elyzium Technologies Pvt. Ltd. 0 1532 1532
133 Southern Online Bio Technologies Ltd. 1 1527 1528
134 Sphier Infotech Pvt. Ltd. 0 1515 1515
135 Wnet Telecom Private Limited 0 1501 1501
136 delDSL Internet Pvt Ltd 0 1437 1437
137 Netfirre Communications Pvt Ltd 0 1408 1408
138 Bakcom Networks India Pvt Ltd 0 1398 1398
139 Prompt infracom Pvt Ltd 0 1387 1387
140 Imperium Digital Network Pvt. Ltd. 0 1322 1322
141 Rajesh Patel Net Services Pvt. Ltd. 13 1299 1312
142 Fiberzone Communications Pvt. Ltd. 0 1310 1310
143 Skylink Fibernet Pvt. Ltd. 0 1307 1307
HARDWORK CABLE & INTERNET 0 1306 1306
144
SERVICES PVT LTD
145 MAKS COMMUNICATIONS PVT.LTD. 0 1248 1248
146 Hughes Communications India Ltd. 125 1052 1177
93
 Narrowband Broadband Total
S.No. Name of the Service Provider Subscribers Subscribers Internet
Subscribers
147 Aeroway Networks Pvt Ltd. 0 1162 1162
148 GIGACAST NETWORK PVT LTD 0 1151 1151
149 Smart Net India Pvt Ltd 0 1128 1128
150 CJ Online Pvt. Ltd. 0 1127 1127
Click4Net Internet Services Private 0 1127 1127
151
Limited
152 ACN Fiber Pvt. Ltd. 0 1107 1107
153 Craze IT Solutions Pvt Ltd 0 1100 1100
154 DA Smartzone Pvt Ltd 0 1037 1037
SS FIBER NET OPTICAL 0 1014 1014
155
COMMUNICATION PVT. LTD
156 Amar Broadband Private Limited 0 973 973
157 AHM Digital Network Pvt Ltd 0 970 970
158 Sanchit Infocomm Pvt Ltd 0 968 968
159 Touchnet Broadband Services Pvt. Ltd. 0 956 956
160 Karunay lnternet Private Limited 0 947 947
161 Grace Teleinfra Pvt Ltd 0 927 927
162 Deenet Services Pvt Ltd 0 907 907
163 Correl IT Services Pvt. Ltd. 0 893 893
164 Ficus Telecom Pvt. Ltd. 0 873 873
165 Varesha Air World Networks Pvt Ltd 433 433 866
166 Sky Online Technosystem Pvt Ltd 0 863 863
167 Japra Tele Link Pvt. Ltd. 0 859 859
168 NetMagic Solutions(P) Ltd. 0 855 855
169 Dreamlink Technologies Pvt Ltd 0 848 848
170 Fastnet Communication Pvt Ltd 211 632 843
171 NGC Broadband Pvt. Ltd. 833 0 833
ESTO BORADNAD PVT LTD./ESTO 0 824 824
172
INTERNET PVT LTD
173 SVD DIGITAL NETWORKS PVT LTD 0 781 781
174 Ani Broadband Service Pvt. Ltd. 0 763 763
175 Datawave IT solutions Pvt. Ltd. 0 761 761
176 Daksh Broadband Services Pvt Ltd 0 732 732
177 Light Air Transmission Pvt. Ltd. 363 363 726
178 Cloudnet Communications Pvt Ltd 0 714 714
SPIRENET DIGITAL 0 704 704
179
COMMUNICATION PVT LTD
180 Unitel Media Pvt Ltd 0 697 697
181 HOSTAXIS NETWORKS PVT LTD 0 695 695
182 Acegen Broadband Pvt. Ltd 0 678 678
94
 Narrowband Broadband Total
S.No. Name of the Service Provider Subscribers Subscribers Internet
Subscribers
183 HPS DIGITAL BROADBAND PVT LTD 0 672 672
184 Telosy Telecom Pvt. Ltd. 0 662 662
185 DATAMAX TECHNOLOGY PVT LTD 64 582 646
186 SEFARO NETWORKS PRIVATE LTD 0 642 642
187 Darer Internet Services Pvt. Ltd. 0 636 636
188 Speedmaxx Digital Networks Pvt Ltd 0 633 633
189 Primenet Global Ltd. 0 623 623
190 Wi-Link Network Pvt. Ltd 0 614 614
191 Netvision Awadh Networks Pvt Ltd 137 474 611
192 Packenet Solutions Pvt. Ltd. 0 602 602
193 Laironet Communication Pvt Ltd 0 599 599
STN Communication & Advertising Pvt 1 593 594
194
Ltd.
195 WEBRIDERS INTERNET PVT LTD 0 594 594
196 ADRI INFOCOM PVT. LTD. 0 578 578
197 Alphanet Broadband Pvt Ltd 0 571 571
198 Reticule Infotech Pvt. Ltd. 0 560 560
199 Alegra Communication Pvt Ltd 0 552 552
200 Digital2Virtual ISP Pvt. Ltd. 0 549 549
201 VIVA Communications Pvt Ltd 0 542 542
202 Rida Communication Pvt. Ltd. 0 526 526
203 Data Ingenious Global Ltd 4 514 518
204 Sify Technologies Ltd. 264 238 502
205 Power Grid Corporation of India Ltd. 0 490 490
ELECON INFOTMATION 0 483 483
206
TECHNOLOGY LTD
207 HELM CONSULTANTS PVT LTD 193 274 467
208 Oasis Cable Pvt Ltd. 0 445 445
209 Tamana Winet Pvt. Ltd. 0 418 418
210 Shree Manoranjan Broadband Pvt Ltd 0 410 410
211 Spider Broadband and Cable Pvt Ltd 0 409 409
212 Oistel Telecom Pvt. Ltd. 203 203 406
213 VRD Web Services Pvt Ltd 0 404 404
214 REVOLUTION BROADBAND PVT LTD 0 397 397
215 CNS INFOTEL SERVICES PVT LTD 0 392 392
216 Pulse Telesystems Pvt. Ltd. 0 391 391
217 SmartLink Broadband Services 0 385 385
218 WINDSOR INTERNET PVT LTD 0 374 374
Panav Network and Communications 0 368 368
219
Private Limited
95
 Narrowband Broadband Total
S.No. Name of the Service Provider Subscribers Subscribers Internet
Subscribers
220 Kartik Network Pvt. Ltd. 0 364 364
221 Gorakhpur Net Services Pvt. Ltd. 0 363 363
222 Gleam Worldwide Services Pvt. Ltd. 0 341 341
223 BASS JOKERNET PRIVATE LIMITED 0 338 338
224 Bass Networks Pvt Ltd 0 338 338
225 Sai Akshay Internet Services Pvt Ltd. 0 332 332
226 CATLA IT&ENGG. CO. PVT LTD. 0 327 327
227 Moradabad Internet Dervices Pvt Ltd 0 327 327
228 ALWAR ONLINE PVT LTD 0 325 325
229 Twincity Communication Private Limited 0 325 325
230 Development Logics Solutions Pvt Ltd 0 307 307
231 Bhiwani Communications Pvt. Ltd. 73 233 306
PANCHSHEEL BROADBAND 0 305 305
232
SERVICES'S PVT LTD.
233 NR DATA SERVICE PVT LTD 0 302 302
234 AUSPICE INFRATAL PVT LTD 166 129 295
235 Citylink Broadband Services Pvt. Ltd. 0 293 293
236 Harisree CableNet Pvt. Ltd. 0 289 289
237 Lotus Broadband Pvt Ltd 0 289 289
238 Dhanam Internet Services India Pvt. Ltd. 0 289 289
239 Goodwill Smartlink Pvt. Ltd. 0 277 277
240 NEXTGEN COMPUSOFT PVT LTD 0 272 272
241 Singh Internet Services Pvt. Ltd. 0 260 260
Quick Link Broadband And Services Pvt. 0 255 255
242
Ltd
243 WAVETREE NETWORKS PVT LTD 0 255 255
ANTARIKSH BROADBAND & 254 0 254
244
WIRELESS SOLUTIONS PVT LTD
245 Cityline Networks Pvt Ltd 0 251 251
246 Airmesh Communications Limited 0 246 246
247 Anushree Digital Network Pvt Ltd 0 246 246
248 Faiconet Internet Pvt Ltd 0 245 245
249 SOUTHNET BROADBAND PVT LTD 0 243 243
250 Khetan Cable Network (P) Ltd 0 228 228
251 Barani Data Solutions Private Limited 227 0 227
252 Visputes Internet Private Limited 0 227 227
253 VMO BROADBAND PVT LTD 225 0 225
254 ACEBROWSE PVT LTD 0 219 219
255 Smart Wi5 Pvt. Ltd. 0 218 218
256 CIT SOLUTIONS PVT. LTD. 0 217 217
96
 Narrowband Broadband Total
S.No. Name of the Service Provider Subscribers Subscribers Internet
Subscribers
257 Srinagar Technology Consultants Ltd 213 0 213
258 Wi5 Internet Services P Limited 0 212 212
259 Microsense Pvt. Ltd. 0 209 209
260 Saibaba Broadband Pvt. Ltd. 0 206 206
261 Shineplus Networks Pvt Ltd 0 202 202
262 Fastx Broadband Private Limited 0 199 199
263 Ceralink Communication Pvt Ltd 0 196 196
264 Suncity Broadband Pvt Ltd. 0 190 190
265 Satpar Infotech Pvt Ltd 0 175 175
266 STN Infotech Pvt. Ltd 0 175 175
267 Gazillio Technologies Pvt. Ltd. 0 172 172
268 Kataria Net Solutions Pvt. Ltd. 0 170 170
269 Optisky Fiber Pvt Ltd 0 168 168
270 Proline Datatech Sercivces Pvt Ltd 0 161 161
271 Verizon Communications India Pvt. Ltd. 0 160 160
272 AIRMAX INTERNET PVT LTD 0 158 158
273 Nanjil Internet Services Pvt. Ltd. 0 158 158
274 NETTECH INFOVISION PVT LTD 0 158 158
275 PMG NETWORKD PVT LTD 0 153 153
276 Pimoony Broadband Serives Pvt Ltd 0 152 152
277 Sense Connect IT Pvt. Ltd. 0 146 146
278 ERNET India 52 89 141
Achiever Communication and Services 0 141 141
279
Pvt. Ltd.
280 Global India Tele Infra Pvt. Ltd. 36 100 136
281 Texes Connect Private Limited 112 24 136
AT&T Global Network Services India 0 128 128
282
Private Limited
283 MLC INTERNET PVT LTD 0 126 126
284 Mediatesh Communication Pvt. Ltd. 0 125 125
285 Sri Ram Broadband Services Pvt. Ltd. 0 125 125
286 Royal Wireless Services Pvt Ltd 0 120 120
287 Shri Vinayagaa Internet Pvt Ltd 0 119 119
288 V NET NETWORKS PVT. LTD 0 118 118
289 Micronova Network Solutions Ltd 4 111 115
290 AirFiber IT Solutions Pvt. Ltd 0 112 112
291 Shri Ram Braoadband Services Pvt Ltd 0 112 112
292 White Stallion Networks Pvt. Ltd. 0 108 108
293 Pronoc Technologies Pvt. Ltd. 0 107 107
294 Telstra Telecommunications Pvt. Ltd. 0 105 105
97
 Narrowband Broadband Total
S.No. Name of the Service Provider Subscribers Subscribers Internet
Subscribers
295 Omkar Net Services Pvt. Ltd. 0 102 102
296 Shreepad Communication Pvt. Ltd. 0 100 100
297 SATH TECHNOLOGIES PVT LTD 0 99 99
298 S A INTERNET SOLUTION PVT LTD 0 98 98
299 Cheetah Networks Pvt Ltd 0 94 94
300 Invensys Networks pvt ltd 0 91 91
301 Radinet Info Solutions Pvt Ltd 0 91 91
302 Infinity Wwireless Services Pvt. Ltd. 0 89 89
303 Netwire Iinternet Solutions Pvt. Ltd. 0 89 89
304 Airtechzone Services India Pvt Ltd 85 0 85
305 ARP INFONET PVT. LTD. 0 84 84
Vidarbha Wi-Fi & Network Services Pvt. 84 0 84
306
Ltd.
307 Dream Plus Multi Services Pvt. Ltd. 0 82 82
308 DRONAGIRI INFOTECH PVT LTD 0 81 81
309 TRIPLE LINK PVT LTD 0 75 75
310 Malang Solutions Pvt. Ltd. 0 73 73
311 Mtel Networks Pvt. Ltd. 0 73 73
312 BSL Technologies Pvt. Ltd. 0 67 67
313 M-TEL Networks (P) Ltd 0 65 65
314 Wireline Solution(India) Pvt. Ltd. 0 65 65
315 Veer Point Pvt. Ltd. 0 60 60
316 Airlink Broadband Pvt Ltd 0 56 56
317 Infiber Broadnet Pvt. Ltd. 0 56 56
318 QBC Infotech Pvt. Ltd. 0 54 54
319 City Broadband Pvt. Ltd. 0 52 52
320 Edge Telecommunications Pvt. Ltd. 0 50 50
321 Divine Broadband Services Pvt Ltd 0 44 44
322 GURU NETCOMM PVT LTD 0 41 41
CLASSIC INTERNET AND CABLE 40 0 40
323
SERVICES PVT LTD
324 KKM Broadband Internet Pvt Ltd 0 36 36
325 JAI MATA DI TELECTRONIX PVT LTD 0 34 34
326 Navariya Satellite Services Pvt.Ltd. 33 0 33
327 Mesh Infranet Pvt Ltd 0 32 32
328 Dreamnet Pvt.Ltd. 0 30 30
329 Sanyog Networks Pvt Ltd 0 29 29
SUN BOARDBAND AND DATA 0 28 28
330
SERVICES PVT LTD
331 WE INTERNET LIMITED 0 27 27
98
 Narrowband Broadband Total
S.No. Name of the Service Provider Subscribers Subscribers Internet
Subscribers
West Bengal Electronics Industry 0 25 25
332
Development Corp. Ltd.
333 Pacific Internet India Pvt. Ltd. 0 23 23
Orange Business Services India Network 0 22 22
334
Pvt. Ltd.
335 Trans Virtual Pvt. Ltd. 2 18 20
336 Angrow Netcomm Pvt. Ltd. 20 0 20
337 FASTHOOK NETWORKS PVT LTD 0 18 18
338 Hienet Internet Services Pvt Ltd 0 18 18
339 Microtel Internet Network Pvt ltd 0 15 15
340 Adya Tech One Services Pvt Ltd 0 14 14
341 UBERCORE DATA LABS PVT LTD 0 13 13
342 Clear Beam Communication Pvt Ltd 10 0 10
343 Marutham Networks Pvt. Ltd. 0 10 10
344 Rajdhani Telecom Pvt. Ltd. 2 6 8
345 Mastek Infosystems OPC Pvt. Ltd. 0 8 8
346 Essel Shyam Communications Limited 0 7 7
Financial Technologies Communications 7 0 7
347
Ltd.
348 A TO Z INFOLINK PVT.LTD. 0 7 7
SHEEN TELECOM CONSULTANTS 3 4 7
349
PVT LTD
SKYNETZONE WIFI SERVICES PVT 0 7 7
350
LTD
351 Tatanet Services Ltd 0 5 5
352 Critel Technologies Pvt. Ltd. 0 5 5
353 Cloudcast Digital Ltd 0 4 4
INSTANET TECHNOLOGIES PRIVATE 0 4 4
354
LIMITED
355 ABT Ltd. 3 0 3
356 Aristo Telenet Pvt Ltd 0 3 3
357 Novanet India Ltd. 0 2 2
358 Sabse Internet Services Provider Pvt Ltd 0 2 2
Total 56805939 661937562 718743501
Note: Some wireless service providers exclude incidental data users from their subscriber
base, based on minimum usage decided by them.

99
Annexure 1.6: List of Service Providers which reported IP
Telephony Minutes as on 31.12.2019

Name of Service Providers which reported IP

S. No.
Telephony Minutes
1 Alliance Broadband Services Pvt. Ltd.
2 Asianet Satellite Communications Ltd.
3 Blazenet Ltd.
4 City Online Services Ltd.
5 Citycom Networks Pvt. Ltd.
6 delDSL Internet Pvt Ltd
7 Novanet Ltd.
8 Pulse Telesystems Pvt. Ltd.
9 Sify Technologies Ltd.
10 Tata Communications Limited
11 Trikon Electronics Pvt. Ltd.
12 VIVA Communications Pvt. Ltd.
13 World Phone Internet Services Pvt. Ltd.
14 You Broadband & Cable India Pvt. Ltd.
15 Warmconnect Internet Services Pvt. Ltd.

100
 Annexure 1.7: Service Area wise PMRTS subscriber Base
Subscriber Base
SNo. Operative Area Service Provider
31.12.2018 31.12.2019
1 Delhi(Faridabad/ Arya Omnitalk Radio
6015 5588
Gurgaon) Trunking Services Pvt.Ltd.
Procall(Delhi) 2938 2980
Procall (Faridabad)
Procall (Gurgaon)
Total 8953 8568
2 Mumbai (Navi Mumbai) Arya Omnitalk Radio
8375 8242
Trunking Services Pvt.Ltd.
Smartalk (Mumbai) 526 636
Bhilwara Telenet(Mumbai) 870 870
Airtalk Solutions &
361 459
Services Pvt. Ltd
Total 10132 10207
3 Kolkata Arya Omnitalk Radio
Trunking Services Pvt.Ltd. 2467 2410
Total 2467 2410
4 TN(Chennai) Arya Omnitalk Radio
7177 7492
Trunking Services Pvt.Ltd.
Quick Calls 592 551
Total 7769 8043
5 Karnataka (Bangalore) Arya Omnitalk Radio
7231 7061
Trunking Services Pvt.Ltd.
Quick Calls 602 745
Total 7833 7806
6 Andhra Pradesh Arya Omnitalk Radio
(Vishakhapatnam & Trunking Services Pvt.Ltd. 5408 1885
Hyderabad) Quick Calls (Hyderabad
Urban) 871 848
Total 6279 2733
7 Madhya Pradesh Arya Omnitalk Radio
( Indore) Trunking Services Pvt.Ltd. 1363 1576

Total 1363 1576

101
 Annexure- 1.7 (Contd.)
Subscriber Base
SNo. Operative Area Service Provider
31.12.2018 31.12.2019
8 Rajasthan (Jaipur) Procall 280 290
Arya Omnitalk Radio
531 514
Trunking Services Pvt.Ltd.
Total 811 804
9 Gujarat Arya Omnitalk Radio
(Ahmedaba/Surat/Vado Trunking Services Pvt.Ltd.
6811 7120
dara/ Bharuch/Dahej/ (Ahmedaba/Surat/Vadoda
Kutch/Amrela / ra/ Bharuch/Dahej)
Jamnagar) Inative Network Pvt. Ltd.
(Ahmedaba/Surat/Vadoda
ra/ Bharuch/ 1820 1820
Kutch/Amrela /
Jamnagar)
Total 8630 8940
10 Maharashtra (Pune) Arya Omnitalk Radio
Trunking Services Pvt.Ltd. 1904 1840

Smartalk 442 438

Total 2346 2270
11 Kerala Wiwanet Solutions Pvt.
361 409
(Cochin City & Quilon) Ltd.
Arya Omnitalk Radio
839 955
Trunking Services Pvt.Ltd.
Total 1200 1364
Grand Total 57,784 59,089

102
Annexure 5.1: MRP (in `) of pay channels, offered by broadcasters to subscriber
as reported to TRAI (New Regulatory Framework)
S.No Name of the broadcaster Sl. No Name of the channel Genre as per Language MRP as per Declared
new Regulatory New as SD or
framework Regulatory HD
Framework
2017
(in Rs)
(Excluding
Taxes)
1 AETN 18 Media Pvt Limited 1 The History Channel Infotainment Hindi 3.00 SD
2 FY1 TV18 Infotainment English 0.25 SD
3 FY1 TV18 (HD) Infotainment English 1.00 HD
4 Histroy TV 18 HD Infotainment Hindi 7.00 HD
2 Asianet Star Communications 5 Vijay TV GEC Tamil 12.00 SD
Private Limited 6 Vijay Super GEC Tamil 1.00 SD
7 Vijay HD GEC Tamil 19.00 HD
8 Asianet GEC Malayalam 12.00 SD
9 Asianet Plus GEC Malayalam 5.00 SD
10 Asianet Movies Movies Malayalam 12.00 SD
11 Suvarna Plus Movies Kannada 1.00 SD
12 Star Suvarna HD GEC Kannada 19.00 HD
13 Asianet HD GEC Malayalam 19.00 HD
14 Star Suvarna GEC Kannada 9.00 SD
3 Bangla Entertainment Private 15 AATH GEC Bangla 4.00 SD
Limited 16 SONY Marathi GEC Marathi 4.00 SD
4 BBC Global News India Private 17 BBC World News News English 1.00 SD
5 Limited
Bennett, Coleman & Company 18 Zoom GEC Hindi 0.50 SD
Limited 19 Romedy Now Movies English 6.00 SD
20 MN + Movies English 10.00 HD
21 Mirror Now News English/Hindi 0.50 SD
22 ET NOW News English/Hindi 3.00 SD
23 Times Now News English/Hindi 3.00 SD
24 Romedy Now HD Movies English 9.00 HD
25 Movies Now HD Movies English 12.00 HD
26 MNX HD Movies English 9.00 HD
27 MNX Movies English 6.00 SD
28 Times Now World News English 5.00 HD
6 Celebrities Management Pvt 29 Travel XP HD Miscellaneous English 9.00 HD
Limited
30 Travel XP Tamil Miscellaneous Tamil 1.50 SD

7 CSL Info Media Private Limited 31 JAN TV PLUS News Hindi 50.00 SD
8 Discovery Communications India 32 Animal Planet Infotainment English/Hindi 2.00 SD
33 Discovery Channel Infotainment English/Hindi 4.00 SD
34 Discovery Channel – Infotainment Tamil 4.00 SD
Tamil
35 Discovery Kids Kids English 3.00 SD
Channel
36 Discovery Science Infotainment English/Hindi 1.00 SD
37 Discovery Turbo Infotainment English/Hindi 1.00 SD
38 Discovery Jeet GEC Hindi 1.00 SD
39 Discovery HD World Infotainment English 6.00 HD
40 Animal Planet HD Infotainment English/Hindi 3.00 HD
World
41 TLC HD world Infotainment English/Hindi 3.00 HD
42 Discovery Jeet HD GEC Hindi 2.00 HD
43 TLC Infotainment English/Hindi 2.00 SD
44 Dsport Sports English 4.00 SD

103
 Annexure 5.1(Contd.)

9 Disney Broadcasting (India) 45 Disney Junior Kids English 3.00 SD

Limited 46 UTV Movies Movies Hindi 2.00 SD
47 Marvel HQ Kids English/Hindi 3.00 SD
48 Disney International GEC English 12.00 HD
HD
49 Hungama TV Kids English/Hindi 1.00 SD
50 The Disney Channel Kids English/Hindi 8.00 SD
51 UTV HD Movies Hindi 8.00 HD
52 UTV Bindass GEC Hindi 0.10 SD
53 UTV Action Movies Hindi 2.00 SD
10 Eenadu Televisoin Private 54 ETV GEC Telugu 17.00 SD
Limited 55 ETV Andhra Pradesh News Telugu 1.00 SD
56 ETV - Telangana News Telugu 1.00 SD
57 ETV Cinema Movies Telugu 6.00 SD
58 ETV Life GEC Telugu 1.00 SD
59 ETV Plus GEC Telugu 7.00 SD
60 ETV Abhiruchi GEC Telugu 2.00 SD
61 ETV HD GEC Telugu 19.00 HD
62 ETV Plus HD GEC Telugu 9.00 HD
63 ETV Cinema HD Movies Telugu 8.00 HD
64 ETV Abhiruchi HD GEC Telugu 3.00 HD
65 ETV Life HD GEC Telugu 2.00 HD
11 EPIC Television Networks Pvt 66 EPIC TV Infotainment English/Hindi 2.00 SD
Limited
12 Fame Media Private Limited 67 4tv News News Urdu/Hindi 1.00 SD
13 Greycells18 Media Limited 68 Topper TV Miscellaneous English 59.32 SD

14 IBN Lokmat News Private Ltd 69 News 18 Lokmat News Hindi 0.10 SD
15 Lex Sportel Vision Private 70 1SPORTS Sports English 4.00 SD
Limited
16 Living Entertainment Enterprises 71 Living Foodz HD Infotainment Hindi 10.00 HD
Private Ltd 72 Living Travelz Infotainment Hindi 0.10 SD
17 Mavis Satcom Limited 73 J Movies Movies Tamil 2.25 SD
74 Jaya Max Music Tamil 2.25 SD
75 Jaya Plus News Tamil 0.50 SD
76 Jaya TV HD GEC Tamil 6.00 HD
18 MSM World Wide Factual Media 77 SONY BBC EARTH Infotainment English/Hindi 4.00 SD
Private Limited 78 SONY BBC EARTH Infotainment English/Hindi 10.00 HD
HD
19 Media World Wide Limited 79 Travel XP Miscellaneous English 3.00 SD

20 Lifestyle and Media Broadcasting 80 Good Times Miscellaneous English 1.50 SD

Limited
21 New Delhi Television Limited 81 NDTV 24*7 News English 3.00 SD
82 NDTV India News Hindi 1.00 SD
83 NDTV Profit News English 1.00 SD
22 NGC Network (India) Pvt Limited 84 Fox Life Miscellaneous English/Hindi 1.00 SD

85 National Geographic Infotainment English/Hindi 1.00 SD

Channel (NGC)
86 Fox Life HD Miscellaneous English/Hindi 1.00 HD

87 Nat Geo Wild Infotainment English/Hindi 0.10 SD

88 National Geographic Infotainment English/Hindi 10.00 HD
HD
89 National Geographic Infotainment Tamil 1.00 SD
Tamil
90 Nat Geo Wild HD Infotainment English/Hindi 5.00 HD
91 National Geographic Infotainment Telugu 1.00 SD
Telugu
92 Baby TV HD Kids English/Hindi 1.00 HD

104
 Annexure 5.1(Contd.)

23 NOIDA Software Technology 93 NHK World Premium Infotainment Japanese 1800.00 HD

Park Limited (HD Distribution)
24 Odisha Television Limited 94 Prarthana Devotional Odia 2.00 SD
95 Tarang GEC Odia 10.00 SD
96 Tarang Music Music Odia 2.00 SD
97 Alankar Movies Odia 4.00 SD
25 Raj Television Network Limited 98 Raj Digital Plus Movies Tamil 1.50 SD
99 Raj Musix Music Tamil 1.00 SD
100 Raj News News Tamil 0.25 SD
101 Raj TV GEC Tamil 3.00 SD
26 Sarthak Entertainment Pvt 102 ZEE Sarthak GEC Odia 12.00 SD
Limited
27 Silverstar Communications 103 Mega 24 GEC Tamil 1.00 SD
Limited 104 Mega Musiq Music Tamil 2.00 SD
105 Mega TV GEC Tamil 3.00 SD
28 Sony Pictures Networks India 106 Sony YAY! Kids English 2.00 SD
Private Limited 107 AXN GEC English 5.00 SD
108 SET MAX Movies Hindi 12.00 SD
109 MIX Music Hindi 1.00 SD
110 SAB GEC Hindi 12.00 SD
111 SONY GEC Hindi 12.00 SD
ENTERTAINMENT
CHANNEL (SET)
112 PIX Movies English 10.00 SD
113 SIX Sports English/Hindi 15.00 SD
114 MAX 2 Movies Hindi 1.00 SD
115 PAL GEC Hindi 1.00 SD
116 SET HD GEC Hindi 19.00 HD
117 SIX HD Sports English/Hindi 19.00 HD
118 PIX HD Movies English 15.00 HD
119 MAX HD Movies Hindi 17.00 HD
120 SONY ESPN HD Sports English/Hindi 7.00 HD
121 Ten 2 HD Sports English/Hindi 17.00 HD
122 Ten 3 HD Sports English/Hindi 17.00 HD
123 SONY ESPN Sports English/Hindi 5.00 SD
124 AXN HD GEC English 7.00 HD
125 Ten 2 Sports English/Hindi 15.00 SD
126 Ten 1 Sports English 19.00 SD
127 Ten 3 Sports English/Hindi 17.00 SD
128 Ten 1 HD Sports English 19.00 HD
129 SONY Wah Movies Hindi 1.00 SD
130 SAB HD GEC Hindi 19.00 HD

105
 Annexure 5.1(Contd.)

29 Star India Private Limited 131 Star Sports 3 Sports English/Hindi 1.00 SD
132 Star Sports 1 Tamil Sports Tamil 17.00 SD
133 Star Sports Select 2 Sports English/Hindi 7.00 SD
134 Star Bharat GEC Hindi 10.00 SD
135 Movies OK Movies Hindi 1.00 SD
136 Star Sports 1 Hindi Sports Hindi 19.00 SD
137 Star Gold Movies Hindi 8.00 SD
138 Star Jalsha GEC Bangla 12.00 SD
139 Star Movies Movies English 12.00 SD
140 Star Gold Select Movies Hindi 7.00 SD
141 Star Plus GEC Hindi 12.00 SD
142 Star Pravah GEC Marathi 9.00 SD
143 Star Sports 1 Sports English/Hindi 19.00 SD
144 Star Sports 2 Sports English/Hindi 5.00 SD
145 Star World GEC English 8.00 SD
146 Jalsha Movies Movies Bangla 6.00 SD
147 Star Sports HD 2 Sports English/Hindi 19.00 HD
148 Star Sports HD 1 Sports English/Hindi 19.00 HD
149 Star Bharat HD GEC Hindi 19.00 HD
150 Star Gold HD Movies Hindi 10.00 HD
151 Star Movies HD Movies English 19.00 HD
152 Star Plus HD GEC Hindi 19.00 HD
153 Star World Prmiere GEC English 9.00 HD
HD
154 Star Sports 1 HD Sports Hindi 19.00 HD
Hindi
155 Star Sports Select 1 Sports English/Hindi 19.00 SD
156 Star Movies Select Movies English 10.00 HD
HD
157 Star World HD GEC English 9.00 HD
158 Star Sports First Sports English/Hindi 0.10 SD
159 MAA Gold Movies Telugu 2.00 SD
160 MAA Movies Movies Telugu 10.00 SD
161 MAA Music Music Telugu 1.00 SD
162 MAA TV GEC Telugu 12.00 SD
163 Star Pravah HD GEC Marathi 15.00 HD
164 Star Jalsha HD GEC Bangla 19.00 HD
165 Jalsha Movies HD Movies Bangla 19.00 HD
166 Star Sports Select HD Sports English/Hindi 19.00 HD
1
167 Star Sports Select HD Sports English/Hindi 10.00 HD
2
168 MAA HD GEC Telugu 19.00 HD
169 Star Gold Select HD Movies Hindi 8.00 HD
170 MAA Movies HD Movies Telugu 19.00 HD
171 Star Sport 1 Telugu Sports Telugu 19.00 SD
172 Star Sport 1 Kannada Sports Kannada 19.00 SD
173 Star Sports 1 Bangla Sports Bangla 19.00 SD
174 Star Utsav GEC Hindi 1.00 SD
175 Star Sports 1 Marathi Sports Marathi 8.00 SD
176 Star Utsav Movies Movies Hindi 1.00 SD

106
 Annexure 5.1(Contd.)

30 SUN TV Network Limited 177 Adithya TV GEC Tamil 9.00 SD

178 Chintu TV Kids Kannada 6.00 SD
179 Chutti TV Kids Tamil 6.00 SD
180 Gemini Comedy GEC Telugu 5.00 SD
181 Gemini Life GEC Telugu 5.00 SD
182 Gemini Movies GEC Telugu 17.00 SD
183 Gemini Music Music Telugu 4.00 SD
184 Gemini News News Telugu 0.10 SD
185 Gemini TV GEC Telugu 19.00 SD
186 KTV GEC Tamil 19.00 SD
187 Surya Movies GEC Malayalam 11.00 SD
188 Kushi TV Kids Telugu 4.00 SD
189 SUN Life GEC Tamil 9.00 SD
190 Sun Music Music Tamil 6.00 SD
191 Sun News News Tamil 1.00 SD
192 Surya Music Music Malayalam 4.00 SD
193 SUN TV GEC Tamil 19.00 SD
194 Surya Comedy GEC Malayalam 4.00 SD
195 Surya TV GEC Malayalam 12.00 SD
196 Udaya Comedy Movies Kannada 6.00 SD
197 Udaya Movies GEC Kannada 16.00 SD
198 Udaya Music Music Kannada 6.00 SD
199 Udaya News News Kannada 0.10 SD
200 Udaya TV GEC Kannada 17.00 SD
201 Kochu TV Kids Malayalam 5.00 SD
202 Sun TV HD GEC Tamil 19.00 HD
203 KTV HD GEC Tamil 19.00 HD
204 Sun Music HD Music Tamil 19.00 HD
205 Gemini TV HD GEC Telugu 19.00 HD
206 Gemini Music HD Music Telugu 19.00 HD
207 Gemini Movies HD GEC Telugu 19.00 HD
208 Surya TV HD GEC Malayalam 19.00 HD
209 Udaya TV HD GEC Kannada 19.00 HD
31 Suryansh Broadcasting Private 210 Flowers GEC Malayalam 10.00 SD
Limited
32 Turner International India Pvt Ltd 211 Cartoon Network Kids Hindi 4.25 SD
212 CNN International News English 0.50 SD
213 HBO Movies English 10.00 SD
214 POGO Kids Hindi 4.25 SD
215 Cartoon Network Kids Hindi 5.00 HD
HD+
216 WB Movies English 1.00 SD
217 HBO HD Movies English 12.00 HD

107
 Annexure 5.1(Contd.)
33 TV 18 Broadcast Limited 218 CNN News 18 News English 0.50 SD
219 CNBC Bajaar News Gujarati 1.00 SD
220 CNBC TV 18 Prime News English 1.00 HD
HD
221 CNBC Awaaz News Hindi 1.00 SD
222 News 18 Tamil Nadu News Tamil 0.10 SD
223 News 18 Kerala News Malayalam 0.10 SD
224 News 18 Assam / News Assamese 0.10 SD
North East
225 News 18 India News Hindi 0.10 SD
226 CNBC TV 18 News English 4.00 SD
227 News 18 Bihar News Hindi 0.10 SD
Jharkhand
228 News 18 Madhya News Hindi 0.10 SD
Pradesh / Chattisgarh
229 News 18 Rajasthan News Hindi 0.10 SD
230 News 18 Uttar News Hindi 0.10 SD
Pradesh/ Uttaranchal
231 News 18 Urdu News Urdu 0.10 SD
232 News 18 Kannada News Kannada 0.10 SD
233 News 18 Bangla News Bangla 0.10 SD
234 News 18 Punjab / News Punjabi 0.10 SD
Haryana / Himanchal
Pradesh
235 News 18 Gujarati News Gujarati 0.10 SD
236 News 18 Odia News Odia 0.10 SD
34 TV Today Network Limited 237 Aaj Tak News Hindi 0.75 SD
238 India Today News English 1.00 SD
239 AAJ Tak HD News Hindi 1.50 HD
240 Aaj Tak Tez News Hindi 0.25 SD
35 Viacom 18 Media Private Limited 241 Colors GEC Hindi 12.00 SD
242 Comedy Central (HD ) GEC English 9.00 HD

243 MTV Music Hindi 3.00 SD

244 NICK Kids Hindi 6.00 SD
245 NICK JR Kids English 1.00 SD
246 SONIC Kids Hindi 2.00 SD
247 VH 1 (HD Music English 2.00 HD
Distribution)
248 Colors Infinity HD GEC English 9.00 HD
249 Colors Infinity GEC English 5.00 SD
250 Colors HD GEC Hindi 19.00 HD
251 NICKS HD+ Kids Hindi 10.00 HD
252 Colors Cineplex Movies Hindi 3.00 SD
253 MTV Beats Music Hindi 0.10 SD
254 Colors Kannada HD GEC Kannada 19.00 HD
255 Colors Marathi HD GEC Marathi 17.00 HD
256 Colors Bangla HD GEC Bangla 14.00 HD
257 Colors Super GEC Kannada 3.00 SD
258 Colors Bangla GEC Bangla 7.00 SD
259 Colors Gujarati GEC Gujarati 5.00 SD
260 Colors Kannada GEC Kannada 12.00 SD
261 Colors Marathi GEC Marathi 10.00 SD
262 Colors Oriya GEC Oriya 6.00 SD
263 MTV Beats HD Music Hindi 1.00 HD
264 Colors Tamil GEC Tamil 3.00 SD
265 Colors Cineplex HD Movies Hindi 5.00 HD
266 VH 1 Music English 1.00 SD
267 Colors Tamil HD GEC Tamil 7.00 HD
268 MTV HD+ Music Hindi 5.00 HD
269 Colors Rishtey GEC Hindi 1.00 SD
270 Colors Kannada Movies Kannada 2.00 SD
Cinema
271 Colors Gujarati Movies Gujarati 1.00 SD
Cinema
272 Comedy Central GEC English 5.00 SD
273 Colors Bangla Cinema Movies Bangla 1.00 SD

108
 Annexure 5.1(Contd.)

36 Zee Akaash News Private Limited 274 Zee 24 Ghanta News Bangla 0.10 SD

37 Zee Entertainment Enterprises 275 Zee Bollywood Movies Hindi 2.00 SD

Limited 276 Zee Action Movies Hindi 1.00 SD
277 Zee Bangla Cinema Movies Bangla 2.00 SD
278 Zee Café HD GEC English 19.00 HD
279 Zee Café GEC English 15.00 SD
280 Zee Cinema Movies Hindi 15.00 SD
281 Zee Talkies Movies Marathi 2.00 SD
282 Zee TV GEC Hindi 12.00 SD
283 Zing Music Hindi 0.10 SD
284 & Picture Movies Hindi 6.00 SD
285 Zee Bangla GEC Bangla 12.00 SD
286 Zee Marathi GEC Marathi 12.00 SD
287 Living Foodz Infotainment English/Hindi 1.00 SD
288 Zee TV HD GEC Hindi 19.00 HD
289 Zee Cinema HD Movies Hindi 19.00 HD
290 & TV GEC Hindi 12.00 SD
291 & TV HD GEC Hindi 19.00 HD
292 Zee Kannada GEC Kannada 12.00 SD
293 Zee Telugu GEC Telugu 12.00 SD
294 & Pictures HD Movies English/Hindi 19.00 HD
295 Zee Cinemalu Movies Telugu 10.00 SD
296 Zee Yuva GEC Marathi 1.00 SD
297 Zee Marathi HD GEC Marathi 19.00 HD
298 & Prive HD Movies English 19.00 HD
299 Zee Bangla HD GEC Bangla 19.00 HD
300 Zee Tamil HD GEC Tamil 19.00 HD
301 Zee Cinemalu HD Movies Telugu 16.00 HD
302 Zee Telugu HD GEC Telugu 19.00 HD
303 Zee Tamil GEC Tamil 10.00 SD
304 Zee Kannada HD GEC Kannada 19.00 HD
305 Zee Anmol Cinema Movies Hindi 0.10 SD
306 & Flix HD Movies English 19.00 HD
307 & Flix Movies English 15.00 SD
308 Zee Keralam HD GEC Malayalam 8.00 HD
309 Zee Keralam GEC Malayalam 0.10 SD
310 Zee ETC Music Hindi 0.10 SD
311 Zee Anmol GEC Hindi 0.10 SD
312 Big Magic GEC Hindi 0.10 SD
313 Big Ganga GEC Bhojpuri 0.50 SD
314 Zee Classic Movies Hindi 0.50 SD
315 &Xplore HD Movies Hindi 4.00 HD
316 Zee Talkies HD Movies Marathi 19.00 HD
317 Zee Biskope Movies Bhojpuri 0.10 SD

109
 Annexure 5.1(Contd.)

38 Zee Media Corporation Limited 318 Zee 24 Taas News Marathi 0.10 SD
319 Zee Odisha News Odia 0.10 SD
320 Zee Business News Hindi 0.10 SD
321 Zee Punjab Haryana News Hindi 0.10 SD
Himachal
322 Zee Madhya Pradesh News Hindi 0.10 SD
Chattisgarh
323 Zee Salaam News Urdu 0.10 SD
324 Zee 24 Kalak News Hindi 0.10 SD
325 Zee Punjabi GEC Punjabi 3.00 SD
326 WION News Hindi 1.00 SD
327 Zee Uttar Pradesh News Hindi 0.10 SD
Uttrakhand
328 Zee Hindustan News Hindi 0.10 SD
329 Zee Bihar Jharkhand News Hindi 0.10 SD
330 Zee News News Hindi 0.10 SD
331 Zee Rajasthan News News Hindi 0.10 SD
39 Zoom Entertainment Network 332 Movies Now Movies English 10.00 SD
Limited

110
 Annexure 5.2 : List of pay DTH Operators

1. M/s. Tata Sky Ltd.,

Tata Communications Complex,
Mandi Road, PO Chattarpur,
New Delhi – 110 074
Tel: 011-6616 3000
Fax-022-6616 3030
Website : www.tatasky.com

2. M/s Dish TV India Ltd.

FC-19, Sector-16A, Film City,
Noida-201301
Tel: 91-120-2467005 / 2467000
Fax: 91-120-4357082
Website : www.dishtv.in

3. SUN Direct TV(P) Ltd.

Murasoli Maran Towers, 73, MRC Nagar,
Main Road, MRC Nagar, Chennai – 28
PH: 044-44676767, Fax No 044-40679191
Website : www.sundirect.in

4. Bharti Telemedia Ltd.

Airtel Centre, Plot No 16,
Udyog Vihar Phase IV, ,
Gurgaon – 122 015
Ph: 0124-4222222
Fax : 0124-4248063
Website : www.airtel.in

111
Annexure 5.3: List of existing cities with operational FM Radio
Channels in India as on 31.12.2019
Number of
S.No. Name of City Category
operational channels
1 Agartala D 2
2 Agra B 4
3 Ahmedabad A 7
4 Ahmednagar C 3
5 Aizwal D 3
6 Ajmer C 4
7 Akola C 4
8 Alappuzha C 2
9 Aligarh C 3
10 Allahabad B 4
11 Amravati C 1
12 Amritsar B 4
13 Asansol B 3
14 Aurangabad C 4
15 Bareily C 4
16 Bengaluru A 8
17 Bharuch D 1
18 Bhavangar C 1
19 Bhopal B 4
20 Bhubaneshwar C 4
21 Bikaner C 4
22 Bilaspur C 3
23 Chandigarh C 4
24 Chennai A+ 8
25 Cochin B 4
26 Coimbatore B 4
27 Dehradun C 1
28 Delhi A+ 9
29 Dhule C 3
30 Durg-Bhillaina D 1
31 Dhubri Others 1
32 Erode C 2
33 Gangtok D 2
34 Gorakhpur C 4
35 Gulbarga C 1

112
 Annexure 5.3 (Contd.)
Number of
S.No. Name of City Category
operational channels
36 Guwahati C 4
37 Gwalior C 4
38 Haflong D 1
39 Hissar D 4
40 Hubli - Dharwad C 2
41 Hyderabad A 8
42 Indore B 4
43 Itanagar D 1
44 Jabalpur B 4
45 Jaipur A 6
46 Jalandhar C 4
47 Jalgaon C 4
48 Jammu C 3
49 Jamnagar C 1
50 Jamshedpur B 4
51 Jhansi C 4
52 Jodhpur C 4
53 Junagarh D 1
54 Kannur C 3
55 Kanpur A 6
56 Karnal D 3
57 Kolhapur C 4
58 Kolkata A+ 8
59 Kota C 4
60 Kozhikode C 4
61 Lucknow A 6
62 Madurai B 4
63 Mangalore C 3
64 Mehsana D 1
65 Mumbai A+ 9
66 Muzaffarpur C 4
67 Mysore C 3
68 Nagpur A 6
69 Nanded C 3
70 Nasik C 4
71 Nellore C 1
72 Palampur D 1

113
 Annexure 5.3 (Contd.)
Number of
S.No. Name of City Category
operational channels
73 Panaji D 2
74 Patiala C 4
75 Patna B 4
76 Puducherry C 4
77 Pune A 6
78 Raigarh D 1
79 Raipur C 3
80 Rajahmundry C 2
81 Rajkot B 4
82 Ranchi C 4
83 Rourkela C 3
84 Salem C 2
85 Sangli C 5
86 Shillong D 3
87 Shimla D 3
88 Sholapur C 4
89 Siliguri C 3
90 Srinagar C 4
91 Surat A 6
92 Thiruvananthapuram C 4
93 Thrissur C 3
94 Tiruchy C 3
95 Tirunelveli C 3
96 Tirupati C 2
97 Tuticorin C 2
98 Udaipur C 4
99 Ujjain C 1
100 Vadodra B 4
101 Varanasi B 5
102 Vellore C 2
103 Vijayawada B 2
104 Vishakapatnam B 3
105 Warrangal C 2
Total Number of Channels 368

Source:: As reported by Private FM Radio Service Providers to TRAI

114
 Disclaimer

The Information and Statistics contained in this report are derived from variety of
sources but are mainly reliant on data obtained from Service Providers. This report
does not constitute commercial or other advice. No warranty, representation or
undertaking of any kind, express or implied, is given in relation to the information
and statistics contained in this report.

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