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SOP Mobile App

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25 views4 pages

SOP Mobile App

Uploaded by

rajputmahendrasinh29
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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PM CARES for Children

User Manual for eKYC on Ayushman Mobile App

1. Beneficiary Identification System (BIS) Process Flow


Ayushman cards provided to beneficiaries of PM CARES for Children scheme are inactive and those may
be activated at any of the empaneled hospital or kiosk after undergoing e-KYC authentication process.
The existing AB PM-JAY BIS module is to be used for the authentication of PM CARES for children scheme
beneficiaries. Activation of Ayushman card is one-time activity for each beneficiary.

To avoid transporting children to the nearest empanelled hospital or kiosk for activation of their
Ayushman Card, NHA has made the e-KYC functionality available on Ayushman Mobile App. For this, the
operator login will be provided to District Child Protection Officers (DCPOs) so that they can visit the
children's homes and can activate cards on the spot which have already been delivered to them via District
Magistrate. This app would make the card activation process seamless and hassle free.

Using Ayushman Mobile App, the following will be the process for verification of PM CARES for Children
scheme beneficiary.

A. District Child Protection Officer (DCPO) visits beneficiary's homes to activate card on the spot.
B. Beneficiary’s pre-printed PVC card with PM-JAY ID provided to DCPO.
C. To confirm the identity, beneficiary’s Aadhaar card is provided to DCPO for undertaking Aadhaar-
based eKYC process.
D. DCPO uses Ayushman Mobile App to complete the Aadhaar-based eKYC process of the beneficiary
aged <23 years and submit.
E. Successful eKYC matching with Aadhaar information would result in auto-approval of the card,
allowing beneficiary to avail cashless treatment in empanelled hospitals.
F. Mobile App provides the functionality to even download an active/authenticated card.
G. In scenarios of mismatch/discrepancy in eKYC and Aadhaar card information (e.g. mismatches in
name and age), information collected during the eKYC process will flow to Level 2 approver
nominated by MoW&CD. The L2 approver will review and accordingly take the final decision
(approve / reject) on the card.

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2.Step-by-step process for Beneficiary Identification System (BIS) – Mobile App
Step A: Open the Ayushman Mobile App and login as operator using the steps shown below.

Step B: Search the beneficiary using the steps shown below.

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Step C: Complete beneficiary’s Aadhaar based e-KYC using the steps shown below.

Step D: Or using Face authentication process using the steps shown below.

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Step D: Submit beneficiary’s e-KYC on completion of the process.

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