SESSION-2024-25

COMPUTER SCIENCE ENGINEERING

MINOR PROJECT REPORT ON

RESTAURANT REVERVATION &

ORDER MANAGEMENT SYSTEM

Mrs. Neelima Goyal

(C.S.E. Dept.) SUBMITTED BY:-

1.Shubham Solanki
2.Ayush Chausali
3.Anshika Saklani
4.Shivani Nautiyal
5.Payal Rawat
 GOVERNMENT
POLYTECNIC
SRINAGAR
GARHWAL SESSION
(2023 - 2024)
CERTIFICATE

This is to certify that Mr. Shubham Solanki, Ayush Chausali, Miss Anshika

Saklani, Shivani Nautiyal & Payal Rawat has completed their project on the topic of

“RESTAURANT REVERVATION & ORDER MANAGEMENT SYSTEM” prescribed by

Government Polytechnic Srinagar Garhwal for Computer Science & Engineering.

Semester-VI

Date: Mrs. Neelima Goyal

Place: Srinagar Garhwal Project Guide

 ACKNOWLEDGEMENT
We take this opportunity to express our deep gratitude and whole hearted thanks to project guide Mrs.Neelima

Goyal, Coordinator for her guidance throughout this work. We are very much thankful to her for her constant

encouragement, support and kindness. We are also grateful to our teachers, for their encouragement, help and

support from time to time. We also wish to express our sincere thanks to Principal for providing us wide range

of opportunities, facilities and inspiration to gather professional knowledge and material without which this

project could not have been completed.

Shubham
Solanki (Leader)

Ayush Chausali

Anshika Saklani

Shivani Nautiyal

Payal Rawat

Date:

Place: Srinagar Garhwal

5
 DECLARATION
We Mr. Shubham Solanki, Ayush Chausali,Miss Anshika Saklani,Shivani

Nautiyal & Payal Rawat hereby honestly declare that the workentitled

“RESTAURANT REVERVATION & ORDER MANAGEMENT SYSTEM” submitted

by us at Government Polytechnic Srinagar Garhwal in partial fulfillment of requirement for

the award of “DIPLOMA” in Computer Science & Engineering from Government

Polytechnic Srinagar Garhwal has not been submitted elsewhere for the award of any

Diploma, during the academic session 2023-2024. The project has been developed and

completed by us independently under the supervision of the subject teacher and project

guide.

Date:

Place: Srinagar Garhwal

 INDEX
Sr. Particulars Page
No No.
.
1. Certificate ii

2. Acknowledgement iii

3. Declaration iv

4. Introduction 2-4
5. Objectives 5-6
6. Preliminary System Analysis 7-12
6.1 Stakeholders
6.2 Requirement Analysis
6.3 Current Market Offering Analysis
6.4 Risk Analysis
6.5 Feasibility Study

7. Software and Hardware Requirement Specification 13-20

8. System Design and Coding 21-45

8.1 Data Flow Diagram
8.2 Data Structures and Tables
8.3 Form Design

9. Testing and Validation Checks 46-50

10. System Security Measures 51-52

11. Implementation, Evaluation and Maintenance 53-55

12. Future Scope of Project 56-57

13. Conclusion 58-59

14. Bibliography and References 60-61
INTRODUCTION
 INTRODUCTION

The evolution of online food delivery has dramatically reshaped the food and beverage industry over the

past decade. Online food delivery services provide a platform where customers can browse menus, place

orders, and receive meals delivered directly to their doorstep, all through digital interfaces. This

transformation is a result of advancements in technology, changing consumer behaviors, and the rising

demand for convenience.

HISTORICAL CONTEXT AND GROWTH

The concept of food delivery is not new, with roots tracing back to the 19th century when meals were

delivered to workers in urban areas. However, the advent of the internet and smartphones has

revolutionized this service. The earliest online food ordering systems emerged in the late 1990s and early

2000s, but it wasn't until the proliferation of smartphones and mobile apps in the 2010s that the industry

witnessed exponential growth. Companies like Grubhub, Uber Eats, and Door Dash capitalized on these

technological advancements, creating platforms that connected consumers with a wide variety of

restaurants.

MARKET DYNAMICS

The online food delivery market has grown substantially, driven by the increasing demand for

convenience and a broader range of food choices. Consumers today prefer the ease of browsing a diverse

selection of cuisines, placing orders with just a few clicks, and having their meals delivered quickly. This

shift in consumer behavior is further supported by busy lifestyles, urbanization, and the preference for

home dining experiences over traditional dining out.

The market is highly competitive, with numerous players vying for market share. This competition has led

to innovations such as subscription-based services, exclusive discounts, and loyalty programs to attract

and retain customers. Additionally, partnerships with local and international restaurants have expanded the

variety of offerings, catering to diverse culinary tastes and dietary

OBJECTIVES
1. Efficient Reservation System

Develop a user-friendly platform for customers to book

tables in advance, reducing waiting times and improving

the overall dining experience.

2. Dynamic Event Customization
Enable customers to organize events such as birthday

parties, corporate dinners, and celebrations by providing

customizable packages for decorations, menus, and

services.

3. Real-Time Availability Tracking

Implement real-time updates to provide accurate

information on table availability and event slots, ensuring

smooth management of customer requests.

4. Integrated Payment Solutions

Offer secure and convenient payment options, including

splitting bills for group events and integrating with

payment gateways for seamless transactions.

5. Vendor Services Integration

Facilitate collaboration with third-party service providers,

such as decorators, DJs, and photographers, for event

planning.
6. Loyalty Program Implementation

Introduce a loyalty program to reward regular customers

and event hosts, encouraging customer retention and

repeat business.
7. Operational Efficiency for Restaurants

Simplify restaurant management by automating booking,

order processing, and event coordination, reducing

manual errors and saving time.

PRELIMINARY
SYSTEM
ANALYSIS
1. System Objectives

The main objectives of the system are to Automate table reservation and order

management processes.Provide real-time availability tracking for tables and event slots.

Facilitate seamless event customization and vendor integration.Ensure secure and

efficient payment processing.Enhance customer satisfaction through a loyalty program.

2. Stakeholders

The primary stakeholders of the system include;

Customers: Individuals or groups looking to book tables, order food, or organize events.

Restaurant Owners/Managers: Users who manage reservations, monitor orders, and

coordinate events.

Vendors: Third-party service providers such as decorators, DJs, and photographers.

Event Hosts: Customers organizing events and requiring customized services.

3. Requirements Analysis

Functional Requirements

The system must provide the following features:

User registration and login.

Real-time table reservation with availability updates.

Online food ordering with menu customization.

Event planning with options for decorations, catering, and entertainment.

Integration with third-party vendors for additional services.

Secure payment gateway with options for splitting bills.

Loyalty program to reward frequent users

Non-Functional Requirements

Scalability: The system should handle high traffic during peak hours or large events.

Usability: An intuitive interface for both customers and restaurant staff.

Security: Ensure data privacy and secure payment processing.

Availability: High system uptime for reliable service.

4. Feasibility Study

Technical Feasibility

The system will leverage modern technologies such as Django/Flask (backend),

React.js/Vue.js (frontend), and MySQL/PostgreSQL (database). Real-time data updates

will be facilitated through WebSockets, ensuring seamless communication between the

server and clients.

Operational Feasibility

The system can be easily integrated into a restaurant's daily operations. Staff training

requirements will be minimal due to the user-friendly interface.

Economic Feasibility
The system's development and maintenance costs are justified by the potential increase

in revenue through improved customer satisfaction, reduced manual errors, and

enhanced event management capabilities.

5. System Boundaries

The system will provide comprehensive features for reservation and event management

but will exclude:

Food preparation and inventory management.

Detailed vendor-specific service configurations.

Offline reservation tracking (only real-time, online functionality is covered).

6. Constraints
Reliable internet connectivity is required for real-time updates and API calls.

Initial implementation may require data migration from existing systems.

Integration with multiple payment gateways and third-party APIs may require additional

development time.

7. Assumptions

All restaurants using the system will provide access to their real-time data (tables, menu,

etc.).

Customers will have access to mobile or desktop devices to interact with the system.

Vendors will cooperate with system APIs for seamless service integration.

---
8. Expected Outcomes

Reduction in manual booking errors and double bookings.

Improved customer satisfaction through streamlined services.

Increased restaurant revenue from upselling event packages and loyalty programs.

Simplified vendor coordination for event planning.

 SOFTWARE
AND HARDWARE
REQUIREMENT
SPECIFICATION
Software Requirements:

Front-End: HTML, CSS, JavaScript

Back-End: Python (Django or Flask), Node.js, or PHP

Database: MySQL, PostgreSQL, or MongoDB

Operating System: Windows/Linux/MacOS

Frameworks: React.js, Vue.js (optional for front-end)

API Integration: For payment gateways, vendor management

Real-Time Data Processing: WebSockets for real-time availability

tracking
Hardware Requirements:

Processor: Minimum 2.4 GHz (Quad-Core)

RAM: Minimum 4 GB

Hard Disk: 500 GB storage

Network Requirements: Stable internet connection for API calls

and database synchronization
 Programming Language and Database Connectivity Used in Project:

HTML

⚫ HTML stands for Hyper Text Markup Language.

⚫ HTML was created by Tim Berners-Lee in 1991.
⚫ HTML is the standard markup language for creating Web pages.
⚫ HTML describes the structure of a Web page.
⚫ HTML consists of a series of elements.
⚫ HTML elements tell the browser how to display the content.
⚫ HTML elements label pieces of content such as "this is a heading", "this is a paragraph", "this is a link",etc.
⚫ The first-ever version of HTML was HTML 1.0, but the first standard version was HTML 2.0, publishedin
1995.
 CSS
⚫ CSS stands for Cascading Style Sheets.
⚫ CSS was first proposed by Håkon Wium Lie on 10 October 1994.
⚫ CSS describes how HTML elements are to be displayed on screen, paper, or in other media
⚫ CSS saves a lot of work. It can control the layout of multiple web pages all at once
⚫ External stylesheets are stored in CSS files.

There are three ways of inserting a style sheet:

⚫ External CSS
⚫ Internal CSS
⚫ Inline CSS
 JAVASCRIPT
⚫ JavaScript is the Programming Language for the Web.

⚫ JavaScript was invented by Brendan Eich in 1995. It was developed for Netscape 2, and became theECMA-
262 standard in 1997.

⚫ JavaScript can update and change both HTML and CSS.

⚫ JavaScript can calculate, manipulate and validate data.

⚫ JavaScript is the world's most popular programming language.

⚫ JavaScript is the programming language of the Web.

⚫ JavaScript is easy to learn.

 BOOTSTRAP

⚫ Bootstrap is a free, open-source front-end development framework for the creation of websites and web
apps. Designed to enable responsive development of mobile-first websites, Bootstrap provides acollection of
syntax for template designs.
⚫ It is a front-end framework used for easier and faster web development.

⚫ Bootstrap is the most popular HTML, CSS and JavaScript framework for developing a responsive and
mobile friendly website.
⚫ It is absolutely free to download and use.
⚫ It is a front-end framework used for easier and faster web development.
⚫ It includes HTML and CSS based design templates for typography, forms, buttons, tables, navigation,modals,
image carousels and many others.
⚫ It can also use JavaScript plug-ins.
⚫ It facilitates you to create responsive designs.
⚫ Bootstrap was developed by Mark Otto and Jacob Thornton at Twitter. It was released as an opensource
product in August 2011 on GitHub.
⚫ In June 2014 Bootstrap was the No.1 project on GitHub.
 PHP

⚫ PHP is an open-source, interpreted, and object-oriented scripting language that can be executed at
theserver-side.
⚫ PHP is well suited for web development. Therefore, it is used to develop web applications (an
applicationthat executes on the server and generates the dynamic page.)
⚫ PHP was created by Rasmus Lerdorf in 1994 but appeared in the market in 1995.
⚫ PHP stands for Hypertext Preprocessor.
⚫ PHP is an interpreted language, i.e., there is no need for compilation.
⚫ PHP is faster than other scripting languages, for example, ASP and JSP.
⚫ PHP is a server-side scripting language, which is used to manage the dynamic content of the website.
⚫ PHP can be embedded into HTML.
⚫ PHP is an object-oriented language.
⚫ PHP is an open-source scripting language.
⚫ PHP is simple and easy to learn language.
 DATABASE
• SQL stands for Structured Query Language.
• SQL lets you access and manipulate databases.
⚫ SQL became a standard of the American National Standards Institute (ANSI) in 1986, and of the
International Organization for Standardization (ISO) in 1987.

W h a t S ǪL d o ?
⚫ SQL can execute queries against a database.
⚫ SQL can retrieve data from a database.
⚫ SQL can insert records in a database.
⚫ SQL can update records in a database.
⚫ SQL can delete records from a database.
⚫ SQL can create new databases.
⚫ SQL can create new tables in a database.
⚫ SQL can create stored procedures in a database.
⚫ SQL can create views in a database.
⚫ SQL can set permissions on tables, procedures, and views.
SYSTEM DESIGN AND
CODING