View-R USER MANUAL 1.

Welding Technology Corp 2021. All rights reserved.

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TABLE OF CONTENTS
Regarding this Documentation ................................................................1
Revision History.......................................................................................1
Languages Available .................................................................................1
Symbols Used in this Documentation ......................................................2
Common Techniques Used in this Manual ..............................................2
WTC Technical Services and Support .....................................................3

Chapter 1: INTRODUCTION AND INSTALLATION.............. 4

About the View-R....................................................................................4
Features and Specifications.......................................................................5
Minimum Requirements ..........................................................................5
Installation ...............................................................................................6

Chapter 2: CONFIGURATION OF THE VIEW-R.................... 9

Configuration Requirements ....................................................................9
Changing the View-R IP Address using keyboard/monitor ..................13
Clear the configuration...........................................................................13

Chapter 3: VIEW-R MANAGEMENT........................................ 15

Chapter 4: UNDERSTANDING THE USER INTERFACE ... 19

Section A: Date and Time......................................................................20
Section B: Status.....................................................................................22
Section C: Database Management .........................................................23
Section D: EtherNet Configuration .......................................................25
Section E: DNS Server and Email Setup ...............................................26
Section F: Logs & Services ....................................................................27
Section G: Update ..................................................................................28
Section H: System ..................................................................................29

Chapter 5: LICENSING ................................................................ 31

Chapter 6: TROUBLESHOOTING AND OFFLINE FUNCTIONS33

Chapter 7: VIEW-R SOFTWARE UPDATE PROCEDURE ... 35

CLI Update ............................................................................................38

WELDING TECHNOLOGY CORP © 2021

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REGARDING THIS DOCUMENTATION

This documentation is written to support the WTC View-R. It has

been designed for planning, programming, start-up personnel,
and maintenance personnel to assist with procedures related to
installing and commissioning the View-R.

REVISION HISTORY

REVISION REL. DATE COMMENTS

1.0 12/ 09/ 15 Initial release of View-R software

1.1 01/18/16 Updated initial setup procedure and drawings.
1.2 03/03/16 Initial setup procedure updated to reflect changes in software
version 1.1.0
1.3 01/09/18 Addendum for Software Update and description for new View-R
management features.
1.4 5/28/21 Instructions for offline IP MOD, terminal command to wipe the
configuration, NTP instruction.
1.5 11/11/21 Updated all screen-shots for Configuration page, CLI update,
database and purging,

LANGUAGES AVAILABLE

This documentation was originally published in English.

Available in Spanish and Japanese.

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SYMBOLS USED IN THIS DOCUMENTATION

This symbol will be used wherever failure to observe safety

measures may result in death, severe bodily injury or serious
damage to property.

This symbol will be used wherever insufficient or lacking

compliance with instructions may result in personal injury.

This symbol denotes when insufficient or lacking compliance

with instructions may damage equipment or files

NOTE:
This convention informs the user about special features, or
where to find more information.

This symbol draws attention to specific instructions or product

features.

COMMON TECHNIQUES USED IN THIS MANUAL

The following conventions are used throughout this manual:

• Bulleted lists such as this one provide information, not procedural

steps.

1. Numbered lists provide sequential steps or hierarchical

information.
Italic type is used for emphasis.

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WTC TECHNICAL SERVICES AND SUPPORT

WTC tests all of our products to ensure that they are fully
operational when shipped from the manufacturing facility.

If you are experiencing installation or startup problems, please

review Installation and Configuration information in this
publication. If you need technical assistance please contact
Customer Support (see the table below); our trained technical
specialists are available to help.

If the product is not functioning and needs to be returned,

contact your distributor. You must provide a Customer Support
case number to your distributor in order to complete the return
process.

PHONE United States/Canada 1.248.477.3900

INTERNET Worldwide http://www.weldtechcorp.com/service-repairs.html

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Chapter 1: INTRODUCTION AND INSTALLATION

ABOUT THE VIEW-R

WTC's View-R lets you remotely view, monitor and modify the
programmable data that a WTC weld control stores and
produces. Most functions in the View-R operate through a
standard Web browser.

THE VIEW-R PROVIDES THREE ESSENTIAL SERVICES:

• THE DATABASE SERVICE. This feature enables the storage
of static data like function strings and setup strings etc. and
historical data like weld history, graph history etc. from the
weld controls.
• THE APPLICATION SERVICE. This feature enables
verification of the database and data gathering functionality
for events, faults, graphs, etc.
• THE WEB SERVICE. This feature enables the View-R to
receive or push information to the timer.

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FEATURES AND SPECIFICATIONS

• View-R can communicate with up to 48 WTC Weld Controls

• Email setup to receive comparison reports automatically for
backup files
• User login levels to manage, configure and troubleshoot
• Offline comparison of two backup files via View-NET
• Setup daily, weekly or monthly auto-backup and auto-
compare
• Wall mounted Industrial Computer
• Fanless cooling
• 2.4 GHz memory speed
• 19 VDC, 65 W Power Adapter
• Configurable via the Web
• Data collected from weld controls is stored in the database
• Optional mounting plate available for ease of replacement

MINIMUM REQUIREMENTS

SOFTWARE:
• Chrome: 46.0.2490.86 / Firefox: 43.0 / Internet Explorer: 11.0
/ Microsoft Edge: 10586
• Java Script must be enabled in the browser
HARDWARE:
• Cat5E or Cat6 Cable
• Processor: 2.3 GHz
• 8 GB memory

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OPERATING ENVIRONMENT:
Ensure the operating Environment of the View-R meets these
requirements:

• Temperature: 0° C to 50° C (32° F to 122° F)

• Humidity: 8-90% relative humidity, non-condensing.
STORAGE ENVIRONMENT:
• Temperature: -40° C to 60° C (-40° F to 140° F)
• Humidity: 8-90% relative humidity, non-condensing.

THE VIEW-R CONSOLE COMES INSTALLED WITH 2 USB ANTI-DUST

COVERS AND 2 MINI DISPLAY-PORT COVERS. THESE COVERS ARE
NOT INTENDED FOR A HIGH VIBRATION ENVIRONMENT AND MAY
BECOME LOOSE.

AS PART OF YOUR REGULAR MAINTENANCE ACTIVITIES CHECK

EVERY SIX MONTHS TO ENSURE THAT THE POWER SUPPLY CORD,
ETHERNET CABLE(S) AND THE DUST COVERS ARE FULLY SEATED.

INSTALLATION

SETTING WELD CONTROL UNIT’S NETWORK ADDRESSE(S):

THE ETHERNET NETWORK ADDRESS IDENTIFIES EACH WELD
CONTROL'S LOCATION ON THE NETWORK. EACH WELD CONTROL
MUST BE PROGRAMMED A UNIQUE ADDRESS BEFORE
COMMUNICATIONS WITH THE VIEW-R OVER THE ETHERNET ARE
POSSIBLE.

For the LAN network, you MUST use a WTC DEP (Data Entry
Panel 105/300s/600) or the robot teach pendant on integrated
controls, to program a unique address in each WCU that will be
on the same LAN channel. If using a DEP, it must be connected
to the DEP port of the weld control. If you do not program a
unique LAN address in each WCU, communication errors will
result and the LAN channel will become disabled.

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SETTING THE PLANT ETHERNET AND VIEW-R CONNECTIONS:

The cable connection originates at the EtherNet connector at

the back of the View-R unit. This cable connects to the EtherNet
switch on the plant EtherNet. The laptop or computer terminal
that will be used to access and program the View-R should also
be connected to the plant EtherNet.

CABLE REQUIREMENTS:

WTC recommends using Cat5E or Cat6E cable of 100 m max.

length to connect to the Plant EtherNet.

85-250V Power Cable, 50/60 Hz, 1.5 Amps should be used to

connect to the power supply.

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VIEW-R INSTALLATION

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Chapter 2: CONFIGURATION OF THE VIEW-R

CONFIGURATION REQUIREMENTS

The View-R comes with a preset IP address. The user provides

the power and links to the View-R via web browser login. The
device has the capability to load all its configuration settings
from a saved file.

REQUIREMENTS:
• A computer with a standard EtherNet port.
• Or USB keyboard and monitor.

INITIAL SETUP PROCEDURE:

1. Directly connect a laptop to the View-R via a Cat5 EtherNet

cable.
2. Configure your laptop LAN connection to communicate on a
192 network. Example: IP= 192.168.0.200, Subnet Mask=
255.255.255.0
3. Launch your web browser and enter the View-R default IP
address followed by “:8080” Example -192.168.0.250:8080
4. This will launch the View-R Configuration screen.

Figure 2.1 View-R Configuration Screen

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5. In “EtherNet Config 0” pane on the configuration screen,

assign the new IP address, Subnet and Gateway addresses
for the View-R as provided by your network administrator
and click the “Submit” button.

Figure 2.2 EtherNet Config Setup

The new configuration takes about 60 sec. (1 min.) to download and

complete after which the View-R will reboot.

6. In order to add the View-R on the Plant Network, wait for

the device to reboot, then disconnect the network cable
from the laptop and connect to the Plant EtherNet Network.
7. Once the configured View-R is connected to the plant
network, it is it is able to access all weld timers on the Plant
EtherNet. Any remaining View-R configuration should be
done over the Plant EtherNet Network via the Plant Line PC.

MAKE SURE TO REFRESH YOUR BROWSER OR CHANGE THE

URL TO THE NEW SPECIFICATION FOR THE CHANGE TO BE
PROCESSED.

EACH VIEW-R CAN CONNECT TO A MAXIMUM OF 48 TIMERS.

ONCE THE IP ADDRESS HAS BEEN CHANGED VIA THE

CONFIGURATION PAGE THE VIEW-R WILL USE THE NEW IP
ADDRESS.

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VIEW-R CONFIGURATION SCREEN

Figure 2.3 Partial view of View-R Configuration screen

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Figure 2.4 EtherNet Configuration for a dual port View-R

NOTE:
BOTH PORTS ON A DUAL VIEW-R HAVE ETHERNET/IP
CAPABILITY. ONLY ONE GATEWAY CAN BE PROGRAMMED AT
A TIME.

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CHANGING THE VIEW-R IP ADDRESS USING KEYBOARD/MONITOR

1. Plug in a keyboard to any available USB port on the View-R.

2. Connect a monitor using one of the mini-display ports on
the View-R.
3. Plug in the power adapter for the View-R.

4. As the View-R powers up, you will see a login prompt on the
monitor.
5. Type - “ipinfo” and press Enter. This will display the current
settings. Look for the “em0” information which will include
your View-R’s IP address and Subnet mask.
6. To change the IP configuration, type “ipmod” at the “Login:”
prompt and press Enter.
7. Type “y”, then press Enter to confirm that you wish to modify
the configuration.
8. Type the desired IP address, then press Enter.
9. To confirm the new configuration, type “y”, then press Enter.
10. Repeat step 3 for the subnet mask and gateway address.
11. Confirm the entire configuration change by typing “y”, then
press Enter.
NOTE:
FOR A DUAL VIEW-R WITH TWO ETHERNET PORTS THIS
PROCESS CAN BE DONE FOR EITHER/BOTH OF THE PORTS.

CLEAR THE CONFIGURATION

This is a terminal command with keyboard/monitor (See

instructions above).

1. Wait for “login” prompt.

2. Type 'factory_reset' to reset the View-R to factory settings.

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Chapter 3: VIEW-R MANAGEMENT

To enter the Management screen of the View-R, enter the IP

address of the View-R followed by “:58080”.

Example: 192.168.0.250:58080

Figure 3.1 View-R Management Screen

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This screen includes two sections: Managed and Unmanaged.

Once the View-R has been configured to communicate on the

plant network, it will recognize all weld timers on the same
network. This list is available under the “Unmanaged” section of
the Management screen.

Every 60 sec. the View-R performs an automatic scan to update

this list of timers on the plant network.

Here you can select a maximum of 48 timers that will be

managed by the View-R.

A weld timer can also be added manually to this list by entering

the IP address of the timer.

PROCEDURE TO ADD A TIMER TO THE UNMANAGED AND LIST:

1. Enter the address of the timer in the address window under

Unmanaged and click the Add button.

2. This will add the timer to the Unmanaged list. Follow the
same procedure to add more timers to the list.

By default all timers first get added to the Unmanaged list

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ADDING TIMERS TO THE MANAGED LIST:

1. In order to manage the timers, they have to be selected

individually by clicking the check box next to the timer, and
then clicking Save Settings.

2. The selected timers will now show up in the Managed list.

If graphing is required, the selection can also be made after the
timers have been added to the Managed list or when being
selected for the Managed list in the previous step.

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DELETE A TIMER FROM THE MANAGED OR UNMANAGED LIST:

1. Select the timers that will be deleted and click the Delete
button.

EXPORT AND IMPORT SETTINGS:

The Export and Import Settings allows the user to save the weld
control management configuration to a .csv file for transfer and
download across different View-R devices. This feature is also
used for offline editing.

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Chapter 4: UNDERSTANDING THE USER INTERFACE

A Time and Date

B Status

Database
C Management

EtherNet
D Configuration

DNS Server
E Setup

Email Setup

Logs and
F Services

G Update

H System
Information

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SECTION A: DATE AND TIME

The user can update this information to setup NTP Server and
match time zones a by clicking the Change button.

NTP (NETWORK TIME PROTOCOL) SETUP

NTP allows clock synchronization between computer systems
over packet-switched, variable-latency data networks. This is
done from the :8080 Configuration web page, in the Time panel.

1. Click “Change” to open the Time panel. Enter NTP server

address: This is user defined NTP server address for the
company that is on the same network as the View-R.
2. Check the “NTP Enable” box at the top and enter server
address. Click “Submit” to save changes and enable.

IN ORDER FOR A DEVICE TO SYNCHRONIZE WITH AN NTP SERVER,

THE TIME DIFFERENCE BETWEEN THE NTP SERVER AND THE VIEW-R'S
CURRENT TIME MUST BE LESS THAN 1000 SECONDS (ABOUT 16
MINUTES). 
THE USER MAY NEED TO FIRST MANUALLY EDIT THE VIEW-R’S TIME
BEFORE ATTEMPTING NTP SYNC.

The arrangement for the date and time must match the shown
format.

NOTE: Timezone and time are changed separately. First change

the timezone and then set the correct time.

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IF AN ATTEMPT IS MADE TO ENTER AN INVALID FORMAT, AN ERROR

MESSAGE IS GENERATED.

This change process will take a few seconds.

The View-R Status window will display “Running...” to indicate

completion of the change process.

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SECTION B: STATUS

This section presents the current status of the View-R.

Above: Example of active status.

Above: Example of updating a change.

Above: Example of View-R Offline.

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SECTION C: DATABASE MANAGEMENT

The database service stores both static and historical data from
weld controls. Example; weld history, graph history, fault history
etc.

DATABASE MANAGEMENT FUNCTIONS:

1. To backup the database, click the Create Backup button. The

View-R status window will indicate the process being carried
out with “Waiting for database backup to complete...”.

RED: System Managed

backup
BLACK: User Managed
backup

2. When backup is completed, the Database Management

window will be populated with the information and a time
stamp.

BY DEFAULT, ONLY 1 OF THE MOST RECENT SYSTEM BACKUP IS

DISPLAYED. SYSTEM BACKUPS ARE CREATED AT 3:00 AM LOCAL
TIME EACH DAY. MANUAL BACKUPS ARE ONLY LIMITED BY THE
AVAILABLE DISK STORAGE SPACE.

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OTHER BUTTONS EXPLAINED:

BUTTON FUNCTION

Restores the selected backup

Deletes the selected backup

Uploads the backup from PC to View-R

Downloads the selected backup to the PC

Browse the PC for a previous backup

DATABASE PURGING:

Number of days
worth of data
that will be kept Defines the minute
after the hour that
purge takes place
Defines the hour
in a 24hr clock
that the purge The day of the week
takes place for the purge

The default of 0/0/0 indicates no purging occurs.

A disk usage script runs every hour. If the hard drive is at 85% or
more it wipes out both system and manual database backups
keeping only 30 days worth of data.

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SECTION D: ETHERNET CONFIGURATION

This window allows the user to configure the network via the IP
address, Subnet Mask, Gateway and DHCP.

Consult your network administrator for your specific network

details.

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SECTION E: DNS SERVER AND EMAIL SETUP

This window allows the user to set up the DNS Server where
domain names are used. Contact your network administrator for
details.
EMAIL SETUP

Email setup allows the user to receive the automatic comparison

reports in the form of text file. Consult your IT department for
Server, Port and Hostname details.

The comparison setup requires WTC View-NET. For instructions

on setting up Service Preferences refer to manual:
M-038180_View-NET

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SECTION F: LOGS & SERVICES

The Logs list provides information on View-R activity. The

following are examples of the type of information that is logged
in a few of the files:
1. crontab.log - Chronological information on View-R activity.
2. date.log - Date specific activity information.
3. db_backup.log- User initiated database backups from the
Database Management settings
4. db_delete_backup.log - User initiated database deletion
5. db_restore.log - User initiated database restore from the
Database Management settings
6. db_system_backup.log - System initiated backup that occurs
everyday at 3:00 am local time.
7. ethernet.log - Changes and activity in EtherNet
Configuration.
8. server-1.log - Logs server activity
9. server-2.log
10. server-3.log
11. system.log - Logs System backup activity that occurs at
3:00am local time each day
12. update.log - Tracks View-R reboot information.

NOTE:
THE CONTROL_<TIMER_IP>.LOG FILES AND THE SERVER.LOG FILES
ARE KEPT 5 MB MAXIMUM WITH A 10 FILE LIMIT. ALL OTHER LOG
FILES ARE 5 MB MAXIMUM WITH A 5 FILE LIMIT.

THE LOG FILES ARE USED FOR TROUBLESHOOTING.

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SERVICES:

The View-R Database and View-R Monitor services can be

restarted together or separately from this window.

SECTION G: UPDATE

This window allows the user to update the View-R software. The
system will accept only signed updates from WTC.

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SECTION H: SYSTEM

This window provides all relevant system information on the

View-R. This information is updated in real-time.

Version: Software Version

Model: Number identifies type and EtherNet capability
WIS Library: Weld Integrity System Library version
Serial: View-R console serial number
CPU: % CPU Usage Percentage
Mem: Total memory
Free: Memory available
System disk size

Disk Size: Used: Disk space used

Avail: Disk space available
Capacity: Percentage of disk used
viewservice: View-R service CPU and memory usage
Uptime: One line display of the following information:
The current time, how long the system has
been running, how many users are currently
logged on, and the system load averages for
the past 1, 5, and 15 minutes.

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Chapter 5: LICENSING

Figure 5.1 View-R Licensing tab

To enter the Licensing screen of the View-R, enter the IP address

of the View-R followed by “:38080”.

This page is divided into 4 four panes as described below:

• The “License Status” pane displays the current status of the

available features on the View-R. “True” indicates the feature
has been enabled. Timer Management is “True” by default.
Traceability Support and WIS (Weld Integrity System)

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Support are licensed features and “False” indicates the

license request needs to be made.
• The “License Request” pane allows the user to fill out a
request for license(s). 
Click “Submit” to initiate the process.
• The “License Request Status” pane presents a change in
status from “No” to “Yes” with the “Download” button
enabled when the license request has been processed. 
You will be prompted to save the “licreq_xxxxxxxx.vrkey” file,
which has to be sent to WTC for the license request.
• The “License Key Upload” pane is used to download the
license key file as received from WTC and enable license(s).

For detailed information on licensing View-R - Management,

Traceability and WIS features available consult the manual for
View-NET M-038180.

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Chapter 6: TROUBLESHOOTING AND OFFLINE FUNCTIONS

PROBLEM: You changed the IP address of the View-R and

cannot login or you are unable to locate the View-R on your
network.

SOLUTION:
1. Plug in a keyboard to any of the available USB ports at the
back of the View-R.
2. Plug in a monitor to any of the available display-ports at the
back of the View-R.
3. Plug in the power adapter to power the device.
4. As the View-R powers up you will see a login prompt on
your monitor.

5. Type ipinfo and press Enter.

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6. Look for the “em0” information which will include your

View-R’s IP address and Subnet mask. Note down this
information. .

7. Type “exit” to close the screen.

8. Connect the View-R to your laptop or plant computer and
type the IP address that you just noted in the URL followed
by “:8080” for the View-R Configuration page or the IP
address followed by “:58080” to access the View-R
management page.

For additional support please contact:

WTC Technical Support Services
Phone: +1 248-477-3900
Fax: +1 248-477-8897
Email: [email protected]
Website: www.weldtechcorp.com

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Chapter 7: VIEW-R SOFTWARE UPDATE PROCEDURE

IMPORTANT

WHEN UPDATING VIEW-R FROM VERSION 1.X.X IT IS IMPORTANT TO

FOLLOW THE TWO-STEP PROCEDURE LISTED BELOW. FOR VERSION 2.X.X
AND GREATER PROCEED TO STEP 2.

Contact your WTC account representative and request the update

file(s). Two files are required only when updating from version 1.x.x. All
other updates require a single file. Save the file(s) in your designated
directory for firmware.

STEP 1: MINI UPDATE (ONLY WHEN UPDATING FROM V 1.X.X)

1.1 ) Launch the View-R interface via the IP address and scroll
down to Update section. Click Browse.

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1.2 ) Double-click “mini update” to open the update file.

1.3 ) Notice that the Update pane now shows the file -
“update.vr”.

1.4 ) Click Submit. The View-R Status pane will display

“Preparing to reboot”. 
The status will change to “Running....” when the update
has completed.

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STEP 2: MAIN UPDATE

2.1 ) Click “Browse” from the Update pane and select the
“(main) update” (Only applicable when updating from
Version 1.x.x. For all View-R Version 2.x.x and greater
select the single Update file).
2.2 ) Double-click the update file. Notice the file will now be
displayed in the Update pane. Click Submit.

2.3 ) The View-R Status pane will display “Preparing to

reboot...”. Once the update is completed, the View-R will
automatically reboot within 1 minute and the Status pane
will change to “Running...”.

2.4 ) To confirm the update check information displayed in the

System pane. View-R version should now display the
update.

This completes the update procedure.

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CLI UPDATE

In the absence of an internet connection or EtherNet cable, the

View-R software can be updated via the Command Line
Interface (CLI).

REQUIREMENTS:
1. Updated software file on USB drive*
2. Keyboard
3. Monitor

THE UPDATE FILE SHOULD SAVED IN THE ROOT DIRECTORY OF THE

USB DRIVE AND NOT WITHIN A FOLDER. THE FILE SHOULD BE
NAMED -update.vr (NO VERSION NUMBER).

EXAMPLE FILE NAMES: 

E:/UPDATE.VR (GOOD)
E:/RANDOM_FOLDER/UPDATE.VR (BAD)
E:/UPDATE-1.2.3.VR (BAD)

* Software update can be downloaded via the WTC Client Portal

or email. Contact your WTC Sales representative for details.

VIEW-R POWER CONNECT INSERT

CONNECTION MONITOR USB

Figure 7.1 View-R back view

B Connect the keyboard and monitor to the View-R.

C Plug the USB stick with software update to any one of the
ports on the back side of the View-R.

D The monitor will scroll through a display of information on

the USB stick.

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E Enter login: update_cli and press Enter.

F The update is installed and the View-R will restart.

39 of 39 Chapter 7: View-R Software Update Procedure

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