INSGUIDE

Dear License Applicant:
I want to personally congratulate you on your decision to consider insurance as a viable career option. Well-trained, knowledgeable
representatives are an essential resource for insurance policyholders in North Carolina. A consumer who has confidence in a conscientious,
well-informed agent is one who will make the best purchase decisions. When unexpected losses occur, our consumers rely on the
support of proficient insurance adjusters to provide assurance that claims will be handled in a timely and efficient manner.
In North Carolina, agents and adjusters must meet certain standards to qualify for an insurance license. To help you meet those standards,
we have developed an insurance prelicensing education program that offers each applicant a foundation in insurance principles, laws,
and products. In addition we require a licensing examination by which you demonstrate what you’ve learned about insurance and by
statute; insurance producers and public adjuster applicants are now required to submit their fingerprints for a state and federal criminal
record search.
I believe you will find the Agent Services Division of the North Carolina Department of Insurance very helpful to you as you pursue
your quest to engage in the business of insurance. The professionals in this Division are extremely knowledgeable about the licensing
process and will assist you as you acquire and renew your insurance licenses. I also hope you will find our processes to be efficient; for
example, you are now able to print your own license, rather than wait for our staff to process, print and mail to you.
Sincerely,
Wayne Goodwin
Commissioner of Insurance
The North Carolina Department of Insurance has the sole responsibility for the content and procedures described herein.
HOW TO OBTAIN A North Carolina
PRODUCER LICENSE CHECKLIST
1. Do you require pre-licensing education? (See page 4 in Candidate Guide or

Skip to 2 if not required.)
2. Do you need to pass the NC state exam administered by Pearson VUE?

(See page 6 in Candidate Guide Skip to 4 if not required.)
3. After you pass the examination, Pearson VUE transmits examination result
to NIPR.
4. All applicants complete an electronic application at www.nipr.com. If you

were required to pass the state examination, wait 48-72 hours after passing
the examination to complete the electronic application.
• License/fingerprint/processing fees via credit card to NIPR.
• Upload supporting documentation as required by “YES” responses to the
screening questions.
CAUTION:
Step 7-10 should not be completed before step 4
because it delays the license review/decision process.
5. NIPR transmits application electronically to Agent Services Division.

(See page 18 in Candidate Guide.)
6. Are fingerprints required? (See page 21 in Candidate Guide.)
If required, before having fingerprints taken (see #7), print the fingerprint
package/forms from Department’s website at www.ncdoi.com:
• Demographic Information (page 1)
• Authority for Release of Information (page 2)
• SBI Electronic Fingerprint Submission Release of Information (page 3)
• Applicant Information (page 4)
7. Take forms (see #6) to a local law enforcement office that does Live Scan
electronic fingerprints. (DOI accepts only electronic prints and will return
fingerprint cards.)
8. After prints are taken, the law enforcement office will sign the SBI Electronic
Fingerprint Submission Release of Information form and give to applicant.
You must fax pages 1-4 (see #6) to Agent Services Division. (See page 21 in
Candidate Guide.)
9. The Live Scan fingerprints are sent electronically to the SBI for state and
national criminal check.
10. Agent Services must receive following:

• Completed fingerprint packet (if required, see #6)
• SBI/FBI criminal history (if required, see #6)
• NIPR application/fees (required for all)
• All documents required by “YES” responses to screening questions.
Agent Services will make a decision to issue the license or to deny the
license.
11. Agent Services reviews application/documents:

• If the license is voluntarily issued, you will receive an email notifying you
to print your own license. (See page 23 in Candidate Guide.)
• If the license is not voluntarily issued, you will receive a license-denial
notice.
• If you fail to submit a complete application, your application will be
withdrawn and you will receive a withdrawal notice.
Quick Reference
Contact Information
Candidates may contact Pearson VUE with questions about this guide or about an
upcoming examination. Candidates may contact the North Carolina Department State Licensing
of Insurance with questions about obtaining or maintaining a license after the Information
examination has been passed. Candidates may contact the
North Carolina Department
of Insurance with questions
about obtaining or maintaining
Reservations a license after the examination
Before making an exam reservation has been passed.
Candidates should thoroughly review this guide, which contains examination content North Carolina
Department of Insurance
outlines and important information regarding eligibility and the examination and Agent Services Division
licensing application process. 1204 Mail Services Center
Raleigh, NC 27699-1204
Making an exam reservation (919) 807-6800 (phone)
(919) 715-3794 (fax)
Candidates may make a reservation by either calling (800) 274-0668 or by visiting Email
www.pearsonvue.com. Candidates should make a reservation by phone at least three [email protected]
(3) business days before the desired examination date or online at least four (4) business For Licensing Status,
days before the desired examination date. Walk-in examinations are not available. Continuing Education and
Other Information, visit the
Candidates may request special accommodations by using the Special Accommodations following website:
Request Form located in the back of this guide. www.ncdoi.com.
Examination
Information
Schedules & Fees Candidates may contact
Test Center locations Pearson VUE with questions
about this guide or about
A list of test centers appears on the back cover of this guide. Candidates should an upcoming examination.
contact Pearson VUE to confirm specific locations and examination schedules.
Pearson VUE
North Carolina Insurance
Exam fees Attn: Regulatory Program
5601 Green Valley Dr.
The fee is $51.50 for EACH examination attempt. Bloomington, MN 55437
All fees must be paid at the time of reservation by credit card, debit card, voucher, (800) 274-0668
Email
or electronic check. Payment will not be accepted at the test center. Examination pearsonvuecustomerservice@
fees are non-refundable and non-transferable, except as detailed in the Change/ pearson.com
Cancel Policy (page 10). Website
www.pearsonvue.com
Registration, License, and Criminal Record Check Fees
Schedule of license, registration, and criminal record check fees by license
NIPR Electronic
type are available in the Resident Prelicensing and Exam Exemptions
Application
chart available on the Department’s website in the following location:
Information
http://www.ncdoi.com/asd/asd_licensing_insurance_obtain.asp.
Candidates may contact
Follow the steps on the How to Obtain a North Carolina Producer License Checklist NIPR with general questions
handy tear-out sheet within this candidate guide. on electronic licensing,
customer support and billing.
Phone
(816) 783-8468
Email
[email protected]
State of North Carolina Insurance page i

Exam Day
Practice Tests
What to bring to the exam
Practice tests are offered
exclusively online at Candidates should bring to the examination proper identification and other materials
www.pearsonvue.com. as dictated by the state licensing agency. A complete list appears in What to Bring
(page 13).
Exam procedures
Candidates should report to the test center at least thirty (30) minutes before the
examination begins to complete registration. The time allotted for the examination
varies (as detailed on page 12), and each candidate will leave the test center with an
official score report in hand. (See sample score report at end of candidate guide.)
page ii State of North Carolina Insurance

Table of Contents
Message from Wayne Goodwin, Exams............................................................ 12

North Carolina Commissioner
Time Allotted for Exams.......................... 12
of Insurance ................. inside front cover
Exam Day...................................................... 13
How to Obtain a north Carolina
Producer License .............. tear-out insert What to Bring .......................................... 13
Exam Procedures . .................................. 13
Quick reference . ...................................... i
Score Reporting....................................... 14
NC Licensure requirements................. 1
Review of Exams...................................... 14
Education..................................................... 4 Score Explanation . ................................. 14
NC Approved Equating and Scaling . ............................ 15
Pre-licensing Education Providers............ 4
Duplicate Score Reports......................... 15
How to Prepare for the Exam.................... 4
Test Center Policies................................. 15
NC Licensure Examination..................... 6 Exam Security.......................................... 16
Practice Tests............................................. 6
NC Licensure Application.................... 18
Examination Admission Ticket.................. 6
Electronic Application Required.............. 18
Available Exams......................................... 6
Screening Questions........................... 19-20
HOw to Prepare FOR the Exam.............. 7
NC Licensure Fingerprints.................. 21
Content Outlines........................................ 7
LIVE SCAN Electronic Fingerprints......... 21
Exam Content ........................................... 7
NC Licensure Criminal History.......... 22
Life; Accident and Health or Sickness;
Property; Casualty and Adjuster Criminal History Report........................... 22
Examinations Sample Questions............ 8
NC Licensure Print Your License..... 23
Exam Reservations................................... 9
Print Your Own License........................... 23
Online Reservations................................... 9
NAIC Online Licensee Services............... 23
Phone Reservations................................... 9
NC Licensure Special Situations...... 24
Exam Fees.................................................. 9
Non-Resident Agents Who Move
Vouchers................................................... 10
to North Carolina.................................... 24
Electronic Checks.................................... 10
Non-Resident Adjusters
Change/Cancel Policy............................. 10 Who Move to North Carolina................. 24
Absence/Tardiness Policy....................... 10 Non-Resident Adjuster License.............. 25
Weather Delays and Cancellations......... 11
Special Exam Requests & Services........ 11
Non-Saturday Exams............................... 11
State of North Carolina Insurance page iii

NC License Compliance......................... 26 appendix
Appointment/Proof of Licensure............. 26 Sample Score Report ............ end of guide
General Licensing Information Duplicate Score Request . ..... end of guide
for Adjusters............................................ 26
Voucher Request Form............ end of guide
General Licensing Information
Special Accommodations
for Surplus Lines Agents........................ 26
Request Form ...................... end of guide
Continuing Education.............................. 27
Examination Admission
Renewals.................................................. 27 Ticket..................................... end of guide
Address Updates—Mailing, Resident Test Center Directions............ end of guide
and E-mail............................................... 27
General Information
Suggested Texts, Law Supplements,
Test Centers .............................. back cover
and North Carolina
General Statutes.................................. 28 Available Exams......................... back cover
Exam Fees.................................. back cover
North Carolina Department
of Insurance Approved Pearson VUE
Law Supplements.............................. 29-30 Holiday Schedule..................... back cover
Examination
Content Outlines............................. S1-S19
Copyright © 2011 Pearson Education, Inc., or its affiliates. All Rights Reserved.
page iv State of North Carolina Insurance

NC Licensure Requirements
Resident applicants are required to take pre-licensing education and/or pass a state examination for some insurance licenses.
See below chart for exam and education requirements (license types listed alphabetically):
PRE-LICENSING PRE-LICENSING EXAM

LICENSE EXAM
AND OTHER REQUIREMENTS EDUCATION EXEMPTIONS Exemption
Accident and Health or Yes Twenty (20) hrs pre-licensing Certified Employee Benefits NONE
Sickness (Major Line of education (PLE) for Accident Specialist (CEBS), Health
Authority) and Health or Sickness from Insurance Associate (HIA),
approved provider and pass Registered Employee Benefits
state examination. Fingerprints Counselor (REBC), Registered
for Criminal History check are Health Underwriter (RHU),
required. holder of a degree in insurance
(associate or bachelor’s).
Adjuster-Hail Yes Must pass state examination N/A NONE
Adjuster (Company/ Yes Must pass state examination N/A NONE
Independent) Adjuster
works for insurance
company or adjusting firm.
Adjuster (Public) Adjuster Yes Must pass state examination. N/A NONE
representing consumer; see Must secure and maintain a
NCGS 58-33A. $20,000 surety bond or an
irrevocable letter of credit
issued by a qualified financial
institution in the amount of
$20,000. Fingerprints for
Criminal History check are
required.
Adjuster-Self-Employed Yes Must pass state examination N/A NONE
Adjuster is independent,
self-employed with multiple
contracts representing
insurers.
Appraiser-Motor-Vehicle No Apply on-line at www.nipr.com N/A N/A
Damage
Auto-physical damage Agent Yes Must pass state examination N/A NONE
Fingerprints for Criminal History
check are required.
Broker No Must be licensed as an agent N/A N/A
for the lines of authority to be
brokered and have at least one
appointment. Must secure and
maintain a $15,000 surety
bond. Apply on-line at www.nipr.
com and pay $50 license fee.
Casualty Agent (Major Line Yes Twenty (20) hrs pre-licensing Accredited Advisor in Insurance NONE
of Authority) education for Casualty from (AAI), Associate in Risk
approved provider and pass Management (ARM), Certified
state examination. Fingerprints Insurance Counselor (CIC),
for Criminal History check are holder of degree in insurance
required. (associate or bachelor),
Chartered Property Casualty
Underwriter (CPCU).
State of North Carolina Insurance page 1

PRE-LICENSING PRE-LICENSING EXAM

LICENSE EXAM
AND OTHER REQUIREMENTS EDUCATION EXEMPTIONS Exemption
Life Agent (Major Line of Yes Twenty (20) hrs pre-licensing Certified Employee Benefits NONE
Authority) education (PLE) for Life from Specialist (CEBS), Certified
approved provider and pass Financial Planner (CFP),
state examination. Fingerprints Certified Insurance Counselor
for Criminal History check are (CIC), holder of a degree
required. in insurance (associate or
bachelor’s), Chartered Life
Underwriter (CLU), Chartered
Financial Consultant (ChFC),
Life Underwriter Training
Council Fellow (LUTCF) and
Fellow Life Management
Institute (FLMI).
Medicare Supplement Long- Yes Must be licensed for Waivers for PLE are granted NONE
Term Care Agent Accident/Health or Sickness. on a case-by-case basis.
Ten (10) hrs pre-licensing To request a waiver for PLE
education (PLE) for Medicare submit proof of education/
Supplement/LTC from approved experience in Medicare
provider and pass state Supplement/Long-Term Care.
examination. Fingerprints for
required.
Personal Lines Agent (Major Yes Twenty (20) hrs pre-licensing Accredited Advisor in Insurance NONE
Line of Authority) education (PLE) for Personal (AAI), Associate in Risk
Lines from approved provider Management (ARM), Certified
and pass state examination. Insurance Counselor (CIC),
Fingerprints for Criminal History holder of degree in insurance
check are required. (associate or bachelor),
Underwriter (CPCU).
Property Agent (Major Line Yes Twenty (20) hrs pre-licensing Accredited Advisor in Insurance NONE
of Authority) education for Property from (AAI), Associate in Risk
approved provider and pass Management (ARM), Certified
state examination. Fingerprints Insurance Counselor (CIC),
for Criminal History check are holder of degree in insurance
required. (associate or bachelor),
Underwriter (CPCU).
Purchasing Group/Risk No Must be licensed for N/A N/A
Retention Group Property/Casualty. Group
must be registered through
the Department’s Financial
Evaluation Division. Submit
NC-1 application and power
of attorney with $50 license
fee to NCDOI/Agent Services
Division. Fingerprints for
required.
page 2 State of North Carolina Insurance

PRE-LICENSING AND OTHER PRE-LICENSING EXAM

LICENSE EXAM
REQUIREMENTS EDUCATION EXEMPTIONS Exemption
Surplus Lines Agent Yes Must be licensed for Property N/A NONE
and pass state examination.
Apply on-line at www.nipr.
com and pay $50 license
fee. After licensure, must
maintain membership in the
North Carolina Surplus Lines
Association. Fingerprints for
required.
Title Agent Yes Must pass state examination. N/A Attorneys
Fingerprints for Criminal History who submit
check are required. a statement
from the Bar
that they are
a member
in good
standing;
and will be
compensated
only by salary.
Variable Life and Variable No Applicants must: Hold a Life N/A NONE
Annuity Agent (Major Line of Agent license; and demonstrate
Authority) that their FINRA licenses are
registered with Securities
Div. of NC Secretary of State
check are required.
Viatical Broker No Apply on-line at www.nipr.com N/A N/A

and pay $500 license fee.
check are required.
Submit request for PLE or exam waiver with proof of PLE exemption certification to NCDOI/Agent Services Division by fax (919) 715-3794.
See pages 9 and 15 for examination reservation procedures and test center policies.

Education
NC Approved Pre-licensing Education Providers

Agent Services maintains a list of approved Pre-licensing Education Providers on the
Approved Provider Department’s website at www.ncdoi.com. The list includes the following:
List (Class and • Provide Name and Number
Correspondence) • Location
is available at • Contact Information
www.ncdoi.com. • Types of classes taught (correspondence or class)
• Line of Authority taught
Contact the provider directly to schedule courses.
The Pre-licensing Providers present the education in a traditional classroom setting,
correspondence-workbook method or correspondence- internet method. All providers
teach or provide the course material using the course content outline included in this
guide because THE BEST BLUEPRINT TO FOLLOW IN SELECTING TOPICS
OF STUDY IS THE COURSE CONTENT OUTLINE.
Pre-licensing Providers are approved to offer their educational services and are
required to comply with statutes and rules relative to education, hours, internet
security and access. A Pre-licensing provider handbook which outlines the provider’s
responsibilities is posted on the Department’s website. The educational providers
are audited by the Agent Services Division staff on a random basis to ensure the
provider is complying with the statutory and administrative code requirement for
Pre-licensing education.
Correspondence Providers
must follow specific The first thirty (30) minutes of each prelicensing course must be spent introducing
procedures for students. the candidate guide. The instructor must cover the following topics in the
See Pre-licensing handbook
guide: Examination Admission Ticket, Exam Reservations, Exam Fees, Exam Day,
at www.ncdoi.com.
Pearson VUE Test Center Polices, and Screening Questions. The instructor should also
cover the appropriate content outline (included in this guide). Your instructor will
teach from the course content outline and all examination questions are developed
from the course outline.
Instructors review this candidate guide at each prelicensing course meeting.
Correspondence Providers, both workbook and internet, must ensure the candidate
understands the candidate guide. Correspondence schools are to provide the same
information either by written instructions with the workbooks or as preliminary
material for on-line courses.
How to Prepare for the Examination

Persons attending the state examination will take an examination for any one of ten
different insurance licenses. The topics to be examined vary for each of the different
licenses. A prelicensing education requirement exists for some licenses but not for
others; therefore, examination preparation will vary depending on the license type.
In many instances, the student is required to absorb large amounts of information
in a short period of time, and topics covered may not be explained to the complete
satisfaction of the student. Students who memorize “catch phrases” and definitions,
but lack the understanding to apply the knowledge to a set of circumstances that
differ from those used by their instructor, will find many of the state examination
questions difficult. For these reasons, education provided by an approved school
should not be considered complete preparation for the state examination.

Education
A review of previously studied material, preferably presented from a different point

of view, can only help strengthen the student’s understanding. Supplemental study,
in the form of a company training course, a private vendor’s programmed learning Hint: Study for
course, practical experience, topical review with industry peers, or study and review Exam—Use course
time away from the classroom, or in addition to an approved correspondence text/ content outline
workbook, is recommended to enhance a person’s chances of passing the licensing (Questions on
examination. exam are based on
THE BEST BLUEPRINT TO FOLLOW IN SELECTING TOPICS OF STUDY course outline).
IS THE COURSE CONTENT OUTLINE. The content outlines and/or suggestions
as to how an individual may prepare for his or her particular licensing examination
are included in this guide. Included also are the lengths and formats of the various
examinations

NC Licensure Examination
PRACTICE TESTS
Practice tests are offered exclusively online at www.pearsonvue.com, giving candidates
even more opportunity to succeed on insurance examinations. Our practice tests
You must have a will not only help prepare candidates for the types of questions they will see on the
valid Examination licensure exam, but also familiarize them with taking computer-based examinations.
Admission Ticket
to test. Pearson VUE offers practice tests in the areas of Life, Accident and Health and/
or Sickness, Property and Casualty that contain questions developed by subject
matter experts using concepts found in the general portion of the licensure
examination. The tests closely reflect the format of the real licensure examination,
can be scored instantly, and provide immediate feedback to help candidates identify
correct and incorrect answers. Candidates can purchase practice tests anytime at
www.pearsonvue.com.
EXAMINATION ADMISSION TICKET

An Examination Admission Ticket is available in the back of this guide. All candidates
must have a completed Examination Admission Ticket before scheduling an
examination. Students who attend an approved insurance pre-licensing education
school for Life, Health, Accident and Sickness, Property, Casualty, Personal Lines, or
Medicare Supplement/Long-Term Care and who complete all course requirements
and pass the course’s comprehensive final examination must present this certificate
to the school for validation. The school will validate the certificate and return it to
the student.
All persons wishing to take a licensing examination must present this
Examination Admission Ticket at the test center, in addition to complying with
the other requirements.
Only a properly completed and originally signed Examination Admission Ticket will
be accepted at the test center. Certificates presented at the test center that indicate
completion of more than one course shall be considered invalid. A certificate is
valid for only ninety (90) days from the date of course completion, or a maximum
of five (5) examination attempts, whichever occurs first. Providers MUST NOT
alter a certificate after expiration or give a candidate a new certificate unless the
candidate retakes the prelicensing education course or their authority to provide
courses in NC may be jeopardized. Applicants for a Life, Accident and Health or
Sickness, Property, Casualty, Personal Lines, or Medicare Supplement/Long-Term
Care license who do not pass the examination within ninety (90) days of the date of
course completion, or within five (5) examination attempts over the ninety (90) day
period, shall again complete a prelicensing education course at an approved school to
be eligible to retake the examination.
Available Exams
A list of available examinations appears on the back cover of this guide.
All Surplus Lines agents must become a member of the North Carolina Surplus
Lines Association. The address of the Association is PO Box 41368, Raleigh, NC
27629. The telephone number is (919) 876–0687.
When you pass the examination complete your application at www.nipr.com

How to Prepare for the Exam
Content Outlines
Each examination is based on a detailed content outline of topics, subtopics, and
references to applicable state laws, statutes and regulations. These content outlines are
provided to publishers of study materials and to state-approved education providers
for their use in developing and updating their educational materials and programs.
Content outlines are updated periodically to reflect changes in practice, state laws,
and regulations. North Carolina offers these content outlines as a part of this guide.
Exam Content
The content of the general examination is based upon information obtained from
a job analysis performed by Pearson VUE. Responses from insurance professionals
were analyzed to determine the nature and scope of tasks they perform and the
knowledge and skills needed to perform them. This information is the basis upon
which examination questions are written and ensures that examinations reflect
the practice of insurance. The examination has been developed to reflect the laws,
statutes, rules, and regulations for the practice of insurance in North Carolina, and
has been reviewed and approved by North Carolina insurance professionals.

How to Prepare for the Exam
Life; Accident and Health or Sickness; Property;

Casualty and Adjuster Examination Sample
Questions
The insurance examinations developed by Pearson VUE contain four-option,
multiple-choice questions. In addition to being as clear and concise as possible, the
questions are developed using strict psychometric guidelines. No attempt is made to
trick candidates into answering a question incorrectly. Such words as not and except
are capitalized in boldface to help alert the candidate. Candidates who possess the
necessary knowledge of each insurance line being tested should perform well on the
examination for which they prepared.
Multiple-choice questions can be written at various cognitive levels. The insurance
examinations developed by Pearson VUE incorporate questions that test recall,
comprehension of insurance concepts and principles, and application of these
concepts and principles to specific situations that are geared to the level of the
examination.
The following questions are representative of the type that appear on the examination.
1. J made a policy loan under a life insurance policy. The next premium notice
showed the interest due on the loan. J paid the premium but not the interest.
The result of this action is that the:
(A) policy will lapse thirty days after the premium due date
(B) unpaid interest will be added to the loan principal
(C) policy face amount will be reduced by twice the amount of the unpaid
interest
(D) company can demand immediate payment of the loan and interest
2. In health insurance the term “preexisting condition” refers to a
health condition that:
(A) begins during a policy’s probationary period
(B) begins during an insured’s right to examine (free look) period
(C) results in a claim during a policy’s first year
(D) exists before a policy is issued
3. The Standard Fire Policy does not cover direct loss caused by:
(A) fire
(B) lightning
(C) explosion
(D) removal
4. An insured under a Commercial General Liability policy acquires a new
location during the term of the policy. Coverage for liability claims arising out
of this new location is provided:
(A) when insurer approval is received
(B) automatically for ten days only
(C) for one-half of the policy limit
(D) automatically until the end of the policy period
4. D C 3. 2. D B 1.
Answers

Exam Reservations
Walk-in examinations are not available. Candidates must make a reservation

online or by phone. Phone Reservation
Call (800) 274-0668
Online Reservations
Candidates may make a reservation online by visiting www.pearsonvue.com and
clicking on Make an Exam Reservation. First-time users must obtain a check-in code
and will be asked to provide name, email address and phone number, as well as
a personal password. Candidates will receive a check-in code immediately upon
submitting the requested information.
Candidates will be prompted with step-by-step instructions on completing the online
Reservation Request Form. Once the online request has been submitted, Pearson VUE
will send via email a confirmation of the examination date, time, and location, or
will contact candidates whose choices are not available. Candidates may also review,
change, or even cancel an existing reservation after the Reservation Request Form has
been submitted by following the instructions.
Online reservations should be made at least four (4) days before the desired
examination date.
Phone Reservations
Candidates may call (800) 274-0668* to make an examination reservation.
Pearson VUE Hours
Monday – Friday 8 a.m. – 11 p.m.
Saturday 8 a.m. – 5 p.m.
Sunday 10 a.m. – 4 p.m.
Eastern Standard Time
Before calling, candidates should have the following:
• Legal name, address, daytime telephone number, email address
and date of birth
• The name of the examination(s)
• The preferred examination date and test center location (a list of test
centers appears on the back cover of this guide)
• A failing score report (if retaking an examination)
• The appointing company number if applying for an adjuster license.
(Your adjusting firm will provide this number. If a Self-Employed or
Public Adjuster, use the number “0500.”)
Candidates are responsible for knowing which examination they need to take.
A representative will help candidates select a convenient examination date and
location and will answer questions.
Candidates should make a reservation by phone at least three (3) business
days before the desired examination date. Candidates should be mindful of the
expiration of the Examination Admission Ticket in relation to test availability.
Exam Fees
The exam fee is $51.50 for each exam attempt. The fee must be paid at the time of
reservation by credit card, debit card, voucher, or electronic check.

Exam Reservations
Payment for the examination fee will not be accepted at the test center.
*Telecommunication Examination fees are non-refundable and non-transferable.
Devices
for the Deaf
Pearson VUE is equipped with Vouchers
TDD (Telecommunication Candidates may pre-pay examination fees and receive a voucher to use when they
Devices for the Deaf) to assist contact Pearson VUE to make an examination reservation. The number listed on
deaf and hearing-impaired
candidates.
the voucher will be accepted by Pearson VUE as payment for the examination fee.
TDD calling is available Vouchers may be purchased for one fee or many; therefore, companies may buy
8:00 am to 5:00 p.m. (EST) vouchers in bulk and distribute them to candidates as desired.
Monday through Friday,
toll-free at (866) 274-4777. Those who wish to purchase a voucher should send a Voucher Request Form (found
This TDD phone option is in the back of this guide), along with proper payment. Pearson VUE will process
for individuals equipped with voucher requests within one (1) week of receipt. Vouchers are valid for one (1) year
compatible TDD machinery. from the issue date.
Electronic Checks
Candidates who choose to pay the examination fee by electronic check must have
a personal checking account, and must be prepared to provide to Pearson VUE the
following information:
• Bank name
• Bank routing number
• Driver license number
• Name and address on the account
• Account number
Using this information, Pearson VUE can request payment from the candidate’s bank
account just as if the candidate had submitted an actual paper check.
Change/Cancel Policy
Candidates should call (800) 274-0668 at least four (4) business days before the
examination to change or cancel a reservation. Candidates who change or cancel
a reservation with proper notice may either transfer the fee to a new reservation or
request a refund. Candidates who change or cancel a reservation without proper
notice will forfeit the examination fee.
Candidates are individually liable for the full amount of the examination fee once a
reservation has been made, whether individually or by a third party.
Absence/Tardiness Policy
Candidates who are unable to attend a scheduled examination may be excused for
the following reasons:
• Illness of the candidate or a member of the candidate’s immediate family
• Death in the immediate family
• Disabling traffic accident
• Court appearance or jury duty
• Military duty
• Weather emergency
Candidates who are otherwise absent from or late to an examination and have not
changed or canceled the reservation according to the Change/Cancel Policy will
not be admitted to the examination and will forfeit the examination fee. Written

Exam Reservations
verification and supporting documentation for excused absences must be submitted

to Pearson VUE within fourteen (14) days of the original examination date.
Weather Delays and Cancellations

If severe weather or a natural disaster makes the test center inaccessible or unsafe, the
examination may be delayed or canceled. Candidates may call (800) 274-2615 for
details on weather delays and cancellations.
Special Exam Requests & Services

Pearson VUE complies with the provisions of the Americans with Disabilities Act
(42 U.S.C. 12101 et seq.) and Title VII of the Civil Rights Act, as amended
(42 U.S.C. 2000e et seq.), in accommodating disabled candidates who need special
arrangements to take an examination.
Candidates who require special testing arrangements due to impaired sensory,
manual, or speaking skills, or other disability, should fax the Special Accommodations
Request Form (found in the back of this guide) to Pearson VUE.
The form must be accompanied by supporting documentation from a physician or
other qualified professional reflecting a diagnosis of the candidate’s condition and an
explanation of examination aids or modifications. Pearson VUE will provide auxiliary
aids and services, except where such may fundamentally alter the examination or
results, or result in an undue burden. The examination will be scheduled upon receipt SSN/License
of all required information by Pearson VUE. Number (NPN)
When you pursue licensure
Candidates who have additional questions concerning ADA arrangements may contact in North Carolina, you must
the ADA Coordinator at (800) 466-0450. However, the Special Accommodations complete an electronic
Request Form, along with the required supporting documentation, must be submitted application via www.nipr.com
which requires your Social
to Pearson VUE before any special testing arrangements can be finalized. Security Number (SSN). Please
Pearson VUE will determine the time and place of specially arranged examinations be advised that an Individual
Taxpayer Identification Number
and will confirm these arrangements directly with the candidate. Candidates who need (ITIN) cannot be accepted
to reschedule or need to retest should notify Pearson VUE Special Accommodations as your SSN. You must
that special arrangements were used for the previous examination. have a valid SSN which was
issued through the Social
Due to the unique nature of each special request, Pearson VUE recommends that Security Administration.
candidates request special services as early as possible. Pearson VUE will make If you do not have a valid
a concerted effort to provide reasonable accommodations as permitted by state SSN, you will be prevented
licensing agencies and individual test center capabilities. from completing the license
examination as you must enter
The Special Accommodations Request Form is available in the back of this guide. a valid SSN to complete the
examination. The National
Insurance Producer Registry
Non-Saturday Exams (NIPR) must have a valid
SSN in order to assign a
Candidates who, for religious reasons, cannot take an examination offered only on National Producer Number
Saturdays may request a non-Saturday examination date. Such a request must be (NPN). To combat identity
put in writing on official stationery by the candidate’s religious advisor and faxed to theft, the NPN is used for
(610) 617-9397 or mailed to: license identification. NIPR
Pearson VUE Special Accommodations cannot accommodate any
request for an NPN if the
3 Bala Plaza West, Suite 300, Bala Cynwyd, PA 19004 unique identifier provided is
Non-Saturday examinations are available only on a prearranged basis. not a SSN issued by the Social
Security Administration.

Exams
Time Allotted for Exams

The examination is divided into two parts, general and a state-specific. The time
allotted is divided between the two parts. Candidates should monitor their time to
ensure they have adequate time for the second part.
Exam Name Time AllotTeD

Life Agent 1 hour, 15 minutes
Accident and Health or Sickness Agent 1 hour, 15 minutes
Property Agent 1 hour, 15 minutes
Casualty Agent 1 hour, 15 minutes
Personal Lines Agent 1 hour, 45 minutes
Auto Physical Damage Agent 30 minutes
Medicare Supplement/Long-Term Care Agent 1 hour, 45 minutes
Company Independent Adjuster 2 hours, 15 minutes
Self-Employed Adjuster 2 hours, 15 minutes
Public Adjuster 2 hours, 15 minutes
Hail Adjuster 30 minutes
Title Agent 1 hour
Surplus Lines Agent 1 hour

Exam Day
What to Bring
Required Materials Important
Examination
All candidates are required to bring identification that is deemed acceptable, as listed
information
under Acceptable Forms of Candidate Identification, to the test center on the day of
Candidates have ninety (90)
examination. days from the prelicensing
The following is also required for applicants: course completion date or
a maximum of five (5) times
• Prelicensing Examination Admission Ticket. Life, Accident and Health or to take the examination,
Sickness, Property, Casualty, Personal Lines, or Medicare Supplement/ whichever comes first.
Long-Term Care candidates must have their certificate validated by an
approved prelicensing school. Those taking the adjuster examination
should be sure that the adjuster section of the Examination Admission
Ticket is completed.
• Written documentation of any name change, along with the change of
address or name form. This documentation may be a copy of a marriage
license, divorce decree, or other official documentation.
Candidates who do not present the required items will be denied admission to
the examination, will be considered absent, and will forfeit the examination fee.
Acceptable Forms of Candidate Identification

Candidates must present two (2) forms of current signature identification.
The primary identification must be government issued and photo-bearing with
a signature and the secondary identification must contain a valid signature.
Identification must be in English.
Primary ID (photograph and signature, not expired)
• Government-issued driver’s license
• U.S. Dept. of State driver’s license
• U.S. learner’s permit (plastic card only with photo and signature)
• National/state/country ID
• Passport
• Passport Card
• Military ID
• Military ID for spouses and dependents
• Alien Registration Card (Green Card, Permanent Resident Visa)
Secondary ID (signature, not expired)
• Debit (ATM) card or Credit card
• Any form of ID on the Primary ID list
If the ID presented has an embedded signature that is not visible (microchip), or is
difficult or impossible to read, the candidate must present another form of identification
from the Primary ID or Secondary ID list that contains a visible signature.
Pearson VUE does not recognize grace periods. For example, if a candidate’s driver’s
license expired yesterday and the state allows a 30-day grace period for renewing
the ID, the ID is considered to be expired.
Exam Procedures
Candidates should report to the test center thirty (30) minutes before the examination
and check in with the test center administrator. The candidate’s identification and other
documentation will be reviewed and he or she will be photographed for the score report.

Exam Day
Candidates are required to review and sign a Candidate Rules Agreement form.
If the Candidate Rules Agreement is not followed and/or cheating or tampering
with the examination is suspected, the incident will be reported as such and the
appropriate action will be taken. The examination fee will not be refunded, the
exam may be determined invalid, and/or the state may take further action such as
prohibiting candidates from retaking the examination and/or denying a license.
Candidates will have an opportunity to take a tutorial on the PC on which the
examination will be administered. The time spent on this tutorial will not reduce
the examination time. The examination administrators will answer questions, but
candidates should be aware that the administrators are not familiar with the content of
the examinations or with the state’s licensing requirements. Examination administrators
have been instructed not to advise candidates on requirements for licensure.
Once candidates are familiar with the examination unit, they may begin the
examination. The examination begins the moment a candidate looks at the first
question. The time allotted for each examination is detailed on page 12. After the
examination time has expired, the examination unit will automatically turn off.
Candidates will leave the test center with their official scores in hand.
Score Reporting
When candidates complete the examination, they will receive a score report marked
“pass” or “fail.”
Candidates who fail the examination will receive a score report that includes a numeric
score and diagnostic information relating to the general portion of the examination,
as well as information about re-examination. Reservations for re-examination are
not made at the test center. Candidates must wait twenty-four (24) hours before
scheduling a re-examination.
Examination results are confidential and are released only to the candidate and the
North Carolina Department of Insurance.
To protect candidates’ privacy and to maintain the confidentiality of results,
Pearson VUE does not give score information over the telephone.
Candidates who fail a major lines or adjuster examination receive diagnostic reports on
the failing score report that provide the candidates with a list of the areas on the content
outline in which the candidate performed unsatisfactorily. (Candidates do not have to
pass all components to pass the examination. The total number of questions answered
correctly determines whether or not the candidate passes the licensing examination.)
Review of Exams
For security reasons, examination material is not available to candidates for review.
Score Explanation
The passing score for the examination is determined by the North Carolina
Department of Insurance. Through standardization and control, Pearson VUE
ensures that no individual has an unfair disadvantage or advantage because of a
particular examination format.

Exam Day
Equating and Scaling

There are multiple versions (forms) of each of the insurance licensing examinations.
While all these forms are developed from the content outlines printed in this guide,
the levels of difficulty of the forms may vary slightly because different questions
appear on different forms. Since it would be unfair to require a candidate taking a
slightly more difficult form to answer as many questions correctly in order to pass as
a person taking an easier form, a statistical procedure known as “equating” is used to
correct for differences in form difficulty.
Example: It is established that a candidate must answer 30 questions correctly on
Form A to pass. A slightly more difficult form, Form B, was then administered, and
when equated to Form A, it was found that a candidate needed to answer only 28
questions correctly to pass. That is, 28 correct answers on Form B represent the same
level of knowledge as do 30 correct answers on Form A. Without equating, the passing
score of 30 established for Form A would have been applied to Form B and candidates
who were administered Form B would have been unfairly penalized. Although it is
known, through equating, that a passing score of 30 on Form A corresponds to a 28
on Form B, it must be decided what score to report to the candidate.
If the number of questions answered correctly (called the “raw score”) were reported
to candidates, there would be a different passing score for each form. This would
be very confusing. In order to keep the passing score constant for all forms, while
the number of correct answers necessary for passing may vary from form to form, a
second procedure called scaling is used. In the example, both a candidate with a raw
score of 30 on easier Form A and a candidate with a raw score of 28 on harder Form
B would receive the same scaled score because they have each demonstrated equal
amounts of knowledge.
For the insurance licensing examinations, the range in which scaled scores can
fall is between a low of 0 and a high of 100. Please note that these scaled scores
are neither the number of questions answered correctly nor the percentage of
questions answered correctly.
Duplicate Score Reports

Candidates may request a duplicate score report from Pearson VUE by completing
the form in the back of this guide and submitting the correct fees.
Test Center Policies

The following policies are observed at each test center. Candidates who violate
any of these policies will not be permitted to finish the examination and will be
dismissed from the test center, forfeiting the examination fee.
• No personal items are allowed in the testing room. Personal items
include but are not limited to cellular phones, hand-held computers/
personal digital assistants (PDAs) or other electronic devices, pagers,
watches, wallets, purses, firearms or other weapons, hats, bags, coats,
books, and/or notes, pens, or pencils. Candidates must
• Candidates are permitted to use a simple function calculator. follow the test
• Candidates must store all personal items in a secure area as indicated by center Policies.
the administrator, or return items to their vehicle. All electronic devices
must be turned off before storing them in a locker. The test center is not
responsible for lost, stolen, or misplaced personal items.

Exam Day
• Studying is not allowed in the test center. Visitors, children, family, or

friends are not allowed in the test center.
• Dictionaries, books, papers (including scratch paper), and reference
materials are not permitted in the examination room (unless permitted by
the exam sponsor), and candidates are strongly urged not to bring such
materials to the test center. Upon entering and being seated in the testing
room, the test administrator will provide the candidate with materials
to make notes or calculations and any other items specified by the exam
sponsor. The candidate may not write on these items before the exam
begins or remove these items from the testing room.
• Eating, drinking, chewing gum, smoking, and/or making noise that
creates a disturbance for other candidates is prohibited during the exam.
• Break policies are established by the exam sponsor. Most sponsors allow
unscheduled breaks. To request an unscheduled break, the candidate must
raise his or her hand to get the administrator’s attention. The exam clock
will not stop while the candidate is taking a break.
• Candidates must leave the testing room for all breaks. However, candidates
are not permitted to leave the floor or building for any reason during
this time, unless specified by the administrator and the exam sponsor.
If a candidate is discovered to have left the floor or building, he or she will
not be permitted to proceed with the examination and may forfeit the
exam fees.
• While taking a break, candidates are permitted to access personal items
that are being stored during the exam only if necessary—for example,
personal medication that must be taken at a specific time. However, a
candidate must receive permission from the administrator prior to
accessing personal items that have been stored. Candidates are not
allowed access to other items, including but not limited to cellular phones,
PDAs, exam notes, and study guides, unless the exam sponsor specifically
permits this.
• Any candidate discovered causing a disturbance of any kind or engaging
in any kind of misconduct—giving or receiving help; using notes,
books, or other aids; taking part in an act of impersonation; or removing
examination materials or notes from the examination room—will be
summarily dismissed from the examination and will be reported to the
state licensing agency. Decisions regarding disciplinary measures are the
responsibility of the state licensing agency.
Exam Security
Pearson VUE maintains examination administration and examination security
standards designed to ensure that all candidates are given the same opportunity to
demonstrate their abilities and to prevent some candidates from gaining an unfair
advantage over others because of testing irregularities or misconduct. Pearson VUE
routinely reviews irregularities and examination scores believed to be earned under
unusual or nonstandard circumstances.
Pearson VUE maintains the right to question any examination score whose validity
is in doubt because the score may have been obtained unfairly. Pearson VUE
first undertakes a confidential review of the circumstances contributing to the
questions about score validity. Then, if there is sufficient cause to question the score,

Pearson VUE will refer the matter to the state licensing agency, which will make the
final decision on whether or not to cancel the score.
The performance of all candidates is monitored and may be analyzed statistically
for the purpose of detecting and verifying fraud. If it is determined that a score has
questionable validity, the state licensing agency will be so notified and will determine
whether the candidate’s scores will be released.
The examination will contain “pretest” questions. Pretest questions are questions
on which statistical information is being collected for use in constructing future
examinations. Responses to pretest questions do not affect a candidate’s score. Pretest
questions are mixed in with the scored questions and are not identified.

NC Licensure Application
Electronic Application Required

• Wait three (3) days after passing the exam before completing the resident on
line application at www.nipr.com.
Important Ø It is important that you apply within one week of passing the
Complete online examination unless testing and applying for more than one license.
application before you Ø If taking more than one examination, follow one of the steps listed
get fingerprinted. below:
1. Wait until passing ALL exams and apply for all lines authority/
licenses together in the NIPR application (example: Applicant
takes/passes Property examination one day and 5 days later takes/
passes Liability exam, apply on one NIPR electronic application for
both licenses.) If applying on separate days, the system charges twice
for the fingerprint fee.
or
2. Submit a license application through NIPR after the first line of
authority/license exam is passed. Continue testing for additional
lines of authority/licenses, but wait until receiving notification of
licensure decision before applying for additional lines of authority/
licenses via NIPR application.
• Prior to completing the on line application, review the screening
(disqualifying) questions in the candidate guide and if the applicant will
respond “YES” to one or more of the questions:
Ø Scan the required documents specified after the question prior to
signing on to NIPR.
Ø Use the Attachment Warehouse function when completing the
application to attach the documents required with “Yes” to one or
more screening (disqualifying) questions
Ø If you forget, you can submit them later but your license application
will not be reviewed until the documents are provided.
• Make your credit card or electronic check information readily available to
make payment for:
Ø application registration fee for NCDOI
Ø criminal background check fee for NC SBI – if applicable
Ø NIPR transaction fee
Ø Upon completing the application, be sure to PRINT THE
TRANSACTION CONFIRMATION NUMBER from NIPR.

SCREENING QUESTIONS
The following questions are part of the online electronic license application that must be completed at www.nipr.com after passing
the exam. The candidate must read very carefully and answer every question truthfully. IF A FOLLOW-UP INVESTIGATION
SHOWS THAT A CANDIDATE GAVE FALSE OR MISLEADING ANSWERS TO ANY SCREENING QUESTION,
THEN HIS OR HER LICENSE WILL BE SUBJECT TO REVOCATION.
Candidates who disqualify on any screening question must provide the documents specified in italics. All required copies of
documents for questions answered with a “yes” must be scanned and submitted electronically to the NIPR Attachment Warehouse.
All written statements submitted by the candidate must include an original signature. Submit the required documents with a
copy of the examination pass notice.
The Applicant must read the following very carefully and answer every question. All written statements submitted by the
Applicant must include an original signature:
1. Have you ever been convicted of a crime, had a judgment withheld or deferred, or are you currently Yes No
charged with committing a crime?
“Crime” includes a misdemeanor, felony or a military offense. You may exclude misdemeanor traffic citations or
convictions involving driving under the influence (DUI) or driving while intoxicated (DWI), driving without
a license, reckless driving, or driving with a suspended or revoked license and juvenile offenses. “Convicted”
includes, but is not limited to, having been found guilty by verdict of a judge or jury, having entered a plea of
guilty or nolo contendre, or having been given probation, a suspended sentence or a fine.
“Juvenile Offense” is an offense adjudicated through the juvenile justice system pursuant to Chapter 7B of the
North Carolina General Statutes. Any offense adjudicated through the regular criminal justice system, where
the defendant was tried and convicted as an adult, is not a juvenile offense and must be reported on this
application, regardless of the age of the defendant at the time of conviction.
If you answer yes, you must attach to this application:
a) a written statement explaining the circumstances of each incident,
b) a copy of the charging document,
c) a copy of the official document, which demonstrates the resolution of the charges or any final judgment, and
N/A
If you have a felony conviction, have you applied for a waiver as required by 18 USC 1033? Yes No
N/A
If so, was that waiver granted? (Attach copy of 1033 waiver approved by home state.) Yes No
2. Have you ever been named or involved as a party in an administrative proceeding regarding any Yes No
professional or occupational license or registration?
“Involved” means having a license censured, suspended, revoked, canceled, terminated; or, being assessed a
fine, a cease and desist order, a prohibition order, a compliance order, placed on probation or surrendering a
license to resolve an administrative action. “Involved” also means being named as a party to an administrative
or arbitration proceeding which is related to a professional or occupational license. “Involved” also means
having a license application denied or the act of withdrawing an application to avoid a denial. INCLUDE
any business so named because of your actions in your capacity as an owner, partner, officer, director, or
member or manager of a Limited Liability Company. You may EXCLUDE terminations due solely to
noncompliance with continuing education requirements or failure to pay a renewal fee.
a) a written statement identifying the type of license and explaining the circumstances of each incident,
b) a copy of the Notice of Hearing or other document that states the charges and allegations, and
c) a copy of the official document, which demonstrates the resolution of the charges or any final judgment.

3. Has any demand been made or judgment rendered against you or any business in which you are or were Yes No
an owner, partner, officer or director, or member or manager of a limited liability company, for overdue
monies by an insurer, insured or producer, or have you ever been subject to a bankruptcy proceeding?
Do not include personal bankruptcies, unless they involve funds held on behalf of others.
If you answer yes, submit a statement summarizing the details of the indebtedness and arrangements for
repayment, and/or type and location of bankruptcy.
4. Have you been notified by any jurisdiction to which you are applying of any delinquent tax obligation Yes No
that is not the subject of a repayment agreement?
If you answer yes, identify the jurisdiction(s): ______________________________________________
5. Are you currently a party to, or have you ever been found liable in, any lawsuit or arbitration or mediation Yes No
proceeding involving allegations of fraud, misappropriation or conversion of funds, misrepresentation or
breach of fiduciary duty?
a) a written statement summarizing the details of each incident,
b) a copy of the Petition, Complaint, or other document that commenced the lawsuit or arbitration, or
mediation proceedings, and
c) a copy of the official document which demonstrates the resolution of the charges or any final judgment.
6. Have you or any business in which you are or were an owner, partner, officer or director, or member Yes No
or manager of a limited liability company, ever had an insurance agency contract or any other business
relationship with an insurance company terminated for any alleged misconduct?
a) a written statement summarizing the details of each incident and explaining why you feel this incident
should not prevent you from receiving an insurance license, and
b) copies of all relevant documents.
7. Do you have a child support obligation in arrearage? Yes No

If you answer yes,
a) by how many months are you in arrearage? ____________ Months
b) are you currently subject to and in compliance with any repayment agreement? Yes No
c) are you the subject of a child support related subpoena/warrant? Yes No
(If you answered yes, provide documentation showing proof of current payments or
an approved repayment plan from the appropriate state child support agency.)
• License decision cannot be made until a thorough review of the documents required
for “yes” responses to any of the seven screening questions. Preferred method to submit
the documents is to use the NIPR Attachment Warehouse process when completing
the electronic application. Applicant may attach to Warehouse after the application is
submitted at: https://pdb.nipr.com/docMgmt/jsp/docmgmt/terms.jsp
• Applicant may also fax the required documents to ATTN: DQ at (919) 715-3794.
Please be advised that faxing documents may delay the review of your application. To
expedite processing, use the NIPR Attachment Warehouse.

NC Licensure Fingerprints
LIVE SCAN Electronic Fingerprints

• Print the Fingerprint Submission Packet-Releases forms from Department’s
website at http://www.ncdoi.com/asd/asd_Fingerprint.asp (different packets
for insurance agents/producers and for public adjusters). Electronic Live
• Call Local law enforcement to obtain days/hours for fingerprinting service; Scan Fingerprints
be sure to find out if the local law enforcement office will do Livescan are required.
fingerprints for non-criminal reasons. (The Department will not accept
fingerprints cards.)
• Take form packet including cover page to local law enforcement agency for
digital fingerprints
Ø Applicant must have a photo ID.
Ø Show the cover page of the packet to the person taking the prints
(SBI prepared this form for applicants applying for insurance license)
Ø Applicant completes pages 1, 2 and 4 of the packet.
Ø Local Law enforcement person taking the prints must sign page 3 of
the packet.
Ø The local law enforcement agency may require a fee to take the
fingerprint impressions.
• Send the completed SBI forms pages 1 through 4 to the Agent Services
Division with a copy of the Pearson VUE PASS notice via:
Ø Fax to (919) 715-3794 (preferred method to receive is via fax-all faxes
are received electronically) or;
Ø Scan documents and send via email to [email protected]
Important
The SBI Release Form
must be signed and sent
to Agent Services Division.

NC Licensure Criminal History
Criminal History Report

Important • The law enforcement agency electronically sends the fingerprint impressions
to SBI/FBI.
Follow the steps on the
• SBI sends a hard copy of the criminal record check to Agent Services Division
How to Obtain a
via USPS.
North Carolina Producer
• Agent Services matches the criminal record check to the pended NIPR
License Checklist handy
electronic application and the pended Release forms.
tear-out sheet within
• Agent Services reviews the criminal history with other application
this candidate guide.
information to make a decision to voluntary issue a license or to deny.
• Agent Services cannot issue the license without the SBI release forms.
• Agent Services will not make a decision about the license application until all
documents relative to the disqualified questions are received and reviewed.
Ø Agent Services sends an email to applicant email address when license
is issued for licensee to print license.
Ø Agent Services will notify applicant of denial

NC Licensure Print Your License
Print Your Own License

• Wait 24-48 hours after receiving the e-mail notification
• Access SBS Connect through the link provided in the e-mail message at
http://www.ncdoi.com/asd/asd_sbsconnect.asp Print your NC
• Follow the steps to set up a free account and establish a password license via SBS
• Once enrolled, it is quick and easy to click on the option “Print Your License” Connect.
• Be sure to save your license record to a file on your computer in case of
printer problems.
• It is free to print the license the first time.
• For additional copies of a license you may purchase a yearly subscription
to NAIC Online Licensee Services https://sbs-nc.naic.org/Lion-Web/jsp/
onlineserv/profile.jsp
NAIC Online Licensee Services

Online Licensee Services (OLS) is an optional service provided by State Based
Systems (SBS) of the National Association of Insurance Commissioners (NAIC).
For a nominal annual subscription fee of $5.95, which is paid directly to SBS,
licensees who subscribe will have the online ability to print duplicate licenses; view
detailed licensing information including demographic information, license status,
appointments and lines of authority; make address changes and optionally select
e-mail notification for certain license changes. License administrators can view and
print license information for multiple licensee subscriptions simultaneously with one
login ID. Licensees can subscribe to OLS at the following location: https://sbs-nc.
naic.org/Lion-Web/jsp/onlineserv/profile.jsp.

NC Licensure Special Situations
NON-RESIDENT AGENTS WHO MOVE TO

NORTH CAROLINA
If you hold a resident agent license from another state and move to North Carolina,
Waviers may be you may qualify for an exemption from the examination. You must hold a license for
granted under the same kinds of insurance in your prior home state.
certain Situations. Follow these instructions:
1. Cancel your former home state license within ninety (90) days of the
application date for a North Carolina resident license.
2. Apply for resident initial license and pay fees online at www.nipr.com.
3. Submit your fingerprints for a criminal background check following the
instructions for resident insurance producer fingerprint submission available on
the Department’s website at http://www.ncdoi.com/asd/asd_Fingerprint.asp.
4. The Department will confirm the license status in your former home state on
the NAIC Producer Database (PDB). If PDB shows your license canceled in
good standing within ninety (90) days of the application date, then you are
exempt from taking the North Carolina licensing exam.
If the NAIC Producer Database (PDB) shows that your license canceled more than
ninety (90) days from the application date, then you must obtain a Prelicensing
Education Waiver and take the appropriate North Carolina examination. Contact
NDOI-Agent Services Division at (919) 807-6800.
NON-RESIDENT ADJUSTERS WHO MOVE TO

NORTH CAROLINA
If you lived in a state that issued adjuster licenses by examination and move to
North Carolina, you may qualify for an exemption from the examination. Follow
these instructions:
1. Cancel your former home state license within ninety (90) days of the
application date for a North Carolina resident license.
2. Apply for resident initial license and pay fees online at www.nipr.com.
3. Public adjuster candidates must submit fingerprints for a criminal history
background check following the instructions for resident public adjuster
fingerprint submission available on the Department’s website at http://www.
ncdoi.com/asd/asd_Fingerprint.asp.
4. The Department will check the NAIC Producer Database (PDB) to verify the
status of your former home state license. Once verified, you are exempt from
taking the North Carolina licensing exam.
If the Producer Database (PDB) shows that your license canceled more than ninety
(90) days from the application date, then you must take the appropriate North
Carolina examination. (See instructions elsewhere in Guide.)
If you lived in a state that did not qualify adjusters by examination but held a North
Carolina non-resident license, then you may apply for a resident license within
ninety (90) days of moving to North Carolina. Apply online through online resident
licensing at www.ncdoi.com.
If you lived in a state that did not qualify adjusters by examination or do not hold
an adjuster license in another state, then you must take the NC adjuster licensing
examination.

NON-RESIDENT ADJUSTER LICENSE
If you live in a state that does not qualify adjusters by examination, you may take the
North Carolina examination in order to qualify as a non-resident adjuster. Contact
Pearson VUE and ask for Out of State Testing. The candidate will be able to use NC
as a domicle state for licensure in other states. You need not travel to North Carolina
to take your examination. If you choose North Carolina as your domicile state for
the adjuster license, you must comply with North Carolina’s continuing education
requirements.
The on line application process via NIPR is not available to you so you will have to
submit a paper application. Agent Services staff can assist your with a work-around
method to submit an electronic application for faster processing. Call (919) 807-
6800 for more information. NC is developing an electronic application for non-
resident adjusters using NC as a domiciled state and will update this guide and the
website when it is available.

NC License Compliance
Check the Department’s Website often.

License status and continuing education information is available on the North
Once licensed Carolina Department of Insurance website at www.ncdoi.com. The website has the
you are following information:
responsible for:
• License status for individuals and business entities
• Appointments • Online services subscription
• Change of Address • Continuing education status
• Continuing Education • Continuing education course offerings and provider information
• Email Address
• Answers to frequently asked questions
• Hot topics and bulletins relative to licensure and compliance guidelines
• Renewals
• Online address/email update
APPOINTMENT/PROOF OF LICENSURE
Upon issuance of the license, the applicant is an insurance agent for the line of
insurance shown on the license record displayed at the Agent Information Portal
on the Department’s website at www.ncdoi.com.. However, an agent may not sell
insurance until appointed by one or more insurance companies. The agent can
sell only the products of those insurance companies for which he or she has been
appointed and for which he or she is duly licensed. Companies are required to appoint
and terminate agents and the agent record on the Department’s website displays all
active company appointments.
When a licensed agent approaches an insurance company to be appointed, the
insurance company should request verification that the applicant is licensed for the
appropriate line(s) of insurance. Check license status through the Agent Information
Portal at www.ncdoi.com.
GENERAL LICENSING INFORMATION FOR ADJUSTERS

Adjuster: An individual who for salary, fee, commission, or other compensation of
any nature investigates or reports to his or her principal relative to claims arising
under insurance contracts other than life or annuity is an adjuster. An individual may
not simultaneously hold an agent license for property, casualty and personal lines of
authority and an adjuster license in North Carolina.
Prelicensing education is not required for adjusters. However, some companies send
candidates to agent prelicensing school in order to assist with their training. If you
attend prelicensing education, be sure that you register for an adjuster examination
and not an agent examination.
GENERAL LICENSING INFORMATION

FOR SURPLUS LINES AGENTS
Surplus Lines Agent: A person licensed under G.S. 58-21-65 to place insurance on
risks resident, located, or to be performed in this state with nonadmitted insurers
eligible to accept such insurance is a Surplus Lines agent.
To be licensed as a Surplus Lines agent, the applicant must be currently licensed as an
agent with the Property line of authority in North Carolina.
All Surplus Lines agents must become a member of the North Carolina Surplus
Lines Association. The address of the Association is PO Box 41368, Raleigh, NC
27629. The telephone number is (919) 876–0687.

CONTINUING EDUCATION
Resident agents with a major line of authority, resident adjusters and non-resident
adjusters domiciled in NC must take insurance continuing education (CE) on a
biennial basis. The date of compliance for CE varies according to the month and year
of birth of the licensee. Verify your CE requirements on the website at www.ncdoi.
com; there is a chart to assist you with determining your CE compliance date. In
addition, there is a mandatory requirement for ethics CE and based on your licenses
held you may be required to take CE in flood and Long Term Care Partnership. Your
license will lapse if you do not meet CE by your compliance date.
RENEWALS
Some licenses must renew annually by paying an annual license fee. The Department
sends a reminder e-mail to the licensee’s e-mail address on record; the licensees must
pay the renewal fee on line via www.nipr.com.
ADDRESS Updates—MAILING, Resident, AND E-MAIL

The licensee must update the mailing, resident, and e-mail addresses at the
Department within 10 days.
• You are required to have an e-mail address.
• The licensee is responsible for address updates to NCDOI—not the
insurance companies.
• Use Address Change Request at https://pdb.nipr.com/acrisignin.
• If the utility at ACR does not work, use the online service at www.ncdoi.
com.

Suggested Texts, Law Supplements,
and North Carolina General Statutes
The absolute best blueprint to follow in selecting topics of study for the licensing examination is the course content outline found in the State of
North Carolina Insurance Licensing Examination Candidate Guide. The texts listed below are resource materials that cover information subject to testing.
Life and Accident and Health or Sickness N.C. Life & Health Exam Preparatory Textbook
North Carolina Life Insurance 8th edition, copyright 2005, The Agent’s Choice Insurance School
1st Edition, copyright 2007, Insurance Educational Systems Winston-Salem, NC
(800)-437-2161 (800) 941-9440
Website: www.iesnc.com Website: www.agentschoiceonline.com
Email: [email protected] Email: [email protected]
N.C. Agent’s Study Manual Life, Accident and Health Concepts North Carolina Accident and Health Insurance
18th edition, 2003 copyright, DF Institute, Inc. d/b/a Kaplan 1st Edition, copyright 2007, Insurance Educational Systems
Financial. (800)-437-2161
(800) 428-1324 ext: 4139 Website: www.iesnc.com
Email: [email protected]
North Carolina Life and Health Study Manual
1979-2007 copyright, A.D. Banker & Company, L.L.C. Property — Casualty
(800) 866-2468
North Carolina Property and Casualty Study Manual
Life & Health Study Manual & N.C. Law and Regulations 1979-2007 copyright, A.D. Banker & Company, L.L.C.
The Insurance School, Inc. (800) 866-2468
(704) 531-6616
Website: www.inssch.com N.C. Personal Lines Principles and N.C. Laws and Regulations
Email: [email protected] 1st edition, copyright 2004, Insurance Educators
(919) 361-0780
Life, Health, Disability Insurance and N.C. Law Website: www.insuranceeducators.com
William J. Rendleman, Jr., CLU, ChFC Email: [email protected]
8th edition, 2004 copyright, The Rendleman Company
(336) 851-6002 N.C. Property & Liability Law Digest
Website: www.rendlemancompany.com 1st edition, copyright 2004, Insurance Educators
Email: [email protected] Website: www.insuranceeducators.com
N.C. Law and Regulations
Pentera Group, Inc. N.C. Property & Liability Exam Preparatory Textbook
(800) 829-7247 5th edition, copyright 2005, The Agent’s Choice Insurance School
(800) 941-9440
North Carolina Life and Health Insurance Law Digest Website: www.agentschoiceonline.com
2002 copyright, DF Institute, Inc. d/b/a Kaplan Financial Email: [email protected]
(800) 428-1324
N.C. Property and Casualty
N.C. Life & Health Principles & N.C. Laws & Regulations Version # 1737 EN, copyright 2004, Able Incorporated
1st Edition, 2004 copyright, Insurance Educators Website: www.examsimulator.com
(919) 361-0780 Email: [email protected]
Website: www.insuranceeducators.com
Email: [email protected] North Carolina Property and Casualty Insurance
1st Edition, copyright 2007, Insurance Educational Systems
N.C. Life & Health (800)-437-2161
Version # 2068 EN, 2004 copyright, Able Incorporated Website: www.iesnc.com
(800) 586-2253 x2922 Email: [email protected]
Website: www.examsimulator.com
When contacting any of the above providers, candidates should request the most recent publication.

North Carolina Department of Insurance
APproved Law Supplements
Life and Accident and Health or Sickness Medicare Supplement/Long-Term Care Prelicensing Study Guide
and Property & Casualty William J. Rendleman, Jr., CLU, ChFC
2nd edition, 1994 copyright, The Rendleman Company
Risk and Insurance
(336) 851-6002
Mark R. Green and James S. Trieschmann
Website: www.rendlemancompany.com
8th edition, 1998 copyright, Copies are in the library
Fundamentals of Risk Insurance
N.C. Medicare Supplemental/Long Term Care Exam Preparatory
Emmett J. Vaughan
Textbook
8th edition, 1996 copyright, John Wiley & Sons, Inc.
5th edition, copyright 2005, The Agent’s Choice Insurance School
(212) 850-6000 Fax request
(800) 941-9440
Risk and Insurance Website: www.agentschoiceonline.com
James L. Athearn and S. Travis Pritchett Email: [email protected]
6th edition, 1989 copyright, West Publishing Company
Title 11, Chapter 12, Section .0800, Medicare Supplement
Principles of Insurance 1st edition, copyright, Office of Administrative Hearings
George E. Rejda (919) 733-2678
4th edition, 1992 copyright, Scott, Foresman and Company
Title 11, Chapter 12, Section .1000, Long-Term Care
N.C. Property & Liability Principles & N.C. Laws & Regulations 1st edition, copyright, Office of Administrative Hearings
1st edition, copyright 2004, Insurance Educators (919) 733-2678
(919) 361-0780
Medicare Benefits Guide
Social Security Administration
(800) 234-5772
Introduction to Insurance
A Guide on Medicare, Medigap and Long-Term Care
Mark S. Dorfman
The Insurance School
3rd edition, 1987 copyright, Property-Casualty Concepts
2nd edition date 4/04
1st edition, copyright 1989, DF Institute, Inc. d/b/a Kaplan Financial
(704) 531-6616
(800) 428-1324
N.C. Medicare Supplemental/Long-Term Care
North Carolina Agents’ Licensing Study Manual
Insurance Educators
Property & Casualty
1st edition, copyright 2004
7th edition, 1993 copyright, DF Institute, Inc. d/b/a Kaplan Financial
(919) 361-0780
(800) 428-1324
Property and Liability Insurance Email: [email protected]
S.S. Huebner, Kenneth Black, Jr. & Robert S. Cline
N.C. Medicare Supplemental/Long-Term Care
3rd edition, 1982 copyright, Prentice-Hall, Inc.
Version # 2957 EN, copyright 2004
(800) 285-0693
Able Incorporated,
Property & Liability Study Manual & N.C. Law and Regulations (800) 586-2253
The Insurance School, Inc. Website: www.examsimulator.com
(704) 531-6616 Email: [email protected]
Website: www.inssch.com
North Carolina Medicare Supplement
and Long Term Care Insurance
Medicare Supplement/Long-Term Care (800)-437-2161
Medicare and Medigap Website: www.iesnc.com
5th edition, 1996 copyright, DF Institute, Inc. d/b/a Kaplan Financial Email: [email protected]
(800) 428-1324
Long-Term Care
3rd edition, 1996 copyright, DF Institute, Inc. d/b/a Kaplan Financial
(800) 428-1324
When contacting any of the above providers, candidates should request the most recent publication.

Adjuster Property and Casualty
Adjuster Prelicensing Manual Property-Casualty Concepts
Insurance Educators, Durham, NC 1st edition, 1989 copyright, DF Institute, Inc. d/b/a Kaplan Financial
(919) 361-0780 (800) 428-1324
North Carolina Agents’ Study Manual, Property and Casualty
7th edition, 1993 copyright, DF Institute, Inc., d/b/a Kaplan Financial
NC Adjuster Preparatory Textbook (800) 428-1324
1st edition, copyright 2005, The Agent’s Choice Insurance School,
Property and Liability Insurance
Winston-Salem, NC
S.S. Huebner, Kenneth Black, Jr., and Robert S. Cline
(800) 941-9440
3rd edition, 1982 copyright, Prentice Hall, Inc.
Website: www.agentschoiceonline.com
(800) 285-0693
The Insurance School, Inc.
Adjuster Study Manual and
(704) 531-6616
North Carolina Adjuster Law Supplement
Website: www.inssch.com
Insurance Schools, Inc.
Charleston, WVA
(800) 333-3926 Insurance Educators
(919) 361-0780
North Carolina Property and Casualty Insurance
(800)-437-2161
Website: www.iesnc.com Pentera Group, Inc.
Email: [email protected] (800) 829-7247
The Rendleman Company
Crop-Hail Agents (336) 851-6002
Rain & Hail LLC Website: www.rendlemancompany.com
3120 Highwoods Blvd. Email: [email protected]
Raleigh, NC 27604
(919) 790-1537 ABLE Incorporated
(800)-586-2253
Triangle Insurance Group, Inc. Website: www.examsimulator.com
P. O. Drawer 410 Email: [email protected]
Smithfield, NC 27577
(800) 638-4553 Life and Accident and Health or Sickness
Contact: Allen Dickerson ext: 250
Pam Parrish ext: 251 DF Institute, Inc., d/b/a Kaplan Financial
Amanda Williams ext: 253 (800) 428-1324
Insurance Educators
(919) 361-0780
The Insurance School
(704) 531-6616
Pentera Group, Inc.
(800) 829-7247
The Rendleman Company
(336) 851-6002
Able Incorporated
(800) 586-2253

Click here for detailed
content outlines.
Sample Score Report
Duplicate Score request
DIRECTIONS: You may use this form to request that Pearson VUE send a duplicate copy of your score report to
you. Please print all information on this form.
Please enclose cashier’s check or money order made payable to “Pearson VUE.” DO NOT SEND CASH.
FEE: For scores less than one year old there is a $10 charge.
For scores one or more years old there is a $25 charge.
SEND TO: earson VUE
P
North Carolina INSURANCE
DUPLICATE SCORE
62160 Collections Center Drive
Chicago, IL 60693-0621 Amount Enclosed: $_ ____________
I hereby authorize Pearson VUE to send to me at the address below a duplicate of my score report from the
insurance examination.
Signature Date
Please complete the following with your current name and address.
Name:
Address:
City: State: Zip:
If the above information was different at the time you tested, please indicate original information.
Name:
Address:
City: State: Zip:
Exam Taken: Date Taken:
Social Security Number (last four digits only):
Licensing Jurisdiction:
Voucher Request Form
PLEASE PRINT CLEARLY
Date:
Last Name:
First Name: M.I.:
Address:
City: State: Zip:
Daytime Telephone: Evening Telephone:
Email Address (if you would like Pearson VUE to email the voucher#):
Payment Type: Money Order Company Check Cashier’s Check
Name of Examination:
Make all checks payable to Pearson VUE and mail this form to:
Pearson VUE
62160 Collections Center Drive
Chicago, IL 60693-0621
Special Accommodations
Request Form
Any individual who has a physical or mental impairment or limitation described as a disability under the
Americans with Disabilities Act (ADA) may request special examination arrangements.
Candidates who wish to request special accommodations for ADA should fax this form to Pearson VUE at
(610) 617-9397. Certain documentation must be faxed along with this form, as detailed on page 11.
All requests must first be approved by Pearson VUE. Candidates must wait for confirmation of the
approval before scheduling an examination.
PLEASE PRINT CLEARLY

Date:
Last Name:
First Name: M.I.:
Address:
City: State: Zip:
Daytime Telephone: Email Address:
Description of Disability:
Large-print written exam Marker Additional time Reader Separate testing room
Sign language interpreter
Other equipment or accommodation (please explain):
Accommodations previously provided to you (list accommodation and purpose, such as “sign language
interpreter for SAT examination”):
Candidates should contact Pearson VUE with questions about special accommodations.
Pearson VUE Special Accommodations • 3 Bala Plaza West, Suite 300 • Bala Cynwyd, PA 19004
Phone (800) 466-0450 • TDD (866) 274-4777 • Fax (610) 617-9397
Note: Only candidates who require special examination accommodations should use this form.
North Carolina Department of Insurance
Examination Admission Ticket
(Admission Tickets can only be used for one examination.)
Name of Applicant
Applicant Signature
Scheduled Exam Date (Record at time of exam registration)
Candidates must fill out either Section I or II (see reverse for details)
Complete this section if you require Prelicensing Education
Section I. Candidates Requiring Prelicensing Education Check one Box only:
License Examination
Life 01 Life Agent
Accident and Health or Sickness 02 Accident and Health or Sickness
Property 04 Property Agent
Casualty 05 Casualty Agent
Medicare Supplement/Long-Term Care 21 Medicare Supplement/Long-Term Care Agent
Personal Lines 12 Personal Lines Agent
Name of School
School Number Course Completion Date
Course Completed Classroom Correspondence

Life
Accident and Health or Sickness
Property
Casualty
Personal Lines
Medicare Supplement/Long-Term Care
Date Instructor Name (print)
Instructor Signature
Complete this section if you Do not require Prelicensing Education
Section II. Candidates Not Requiring Prelicensing Education Check one Box only:
License Examination
Company Independent Adjuster 26 Company Independent Adjuster
Hail Adjuster 41 Hail Adjuster
Self-Employed Adjuster 30 Self-Employed Adjuster
Public Adjuster 36 Public Adjuster
Auto Physical Damage 16 Auto Physical Damage Agent
Title 46 Title Agent
Surplus Lines 60 Surplus Lines Agent
Copyright © 2010 Pearson Education, Inc., or its affiliates. All Rights Reserved. Stock# 1234-01 10/10
The Examination Admission Ticket is divided into three (3) sections. The first section, to be completed by all candidates,
requests that the candidates fill in their name, signature, examination date, and confirmation number (given at the time they
make their telephone examination reservation with Pearson VUE).
Section I and Section II are to be completed as follows:
• Section I is to be completed by candidates taking an examination requiring prelicensing education (Life, Accident, Health
and Sickness, Property, Casualty, Personal Lines, and Medicare Supplement/Long-Term Care). The prelicensing provider is
responsible for entering the correct school number, course completion date, and name of the school, and for indicating the
course completed. The instructor must sign and date the form in the appropriate spaces.
• Section II is to be completed by candidates taking an exam not requiring prelicensing education (adjusters, Auto Physical
Damage and Title & Surplus Lines agents).
Test Center Directions
Site #3446 — Asheville 4/10 mile and turn LEFT on Corporate Dr. (directly across from
Pearson Professional Center Kangaroo gas station). Pearson is at 1105B Corporate Dr., or 2nd
building on LEFT.
One Town Square Blvd, Suite 350
ASHEVILLE, NC 28803 From the EAST: Take U.S. 264 to the intersection of U.S.
264/264A/Rt 33 and turn LEFT on U.S. 264A (West) towards
DIRECTIONS
Greenville. Go to Charles Blvd (Route 43S) and turn LEFT (ECU
FROM THE NORTH: Take I-26 East to Exit 37 Long Shoals sign on near right and MacAllister’s Restaurant on far left). Go
Road. Turn left under interstate and continue until you come to 9/10 mile and turn LEFT on Corporate Dr. (directly across from
second stop light. The first light is to go back onto the interstate. Kangaroo gas station). Pearson is at 1105B Corporate Dr., or 2nd
Turn left at the second light into Biltmore Park. building on LEFT. There is free and ample parking.
FROM THE SOUTH/EAST(on I-26): Take I-26 West to Exit 37 Site #3445 — Huntersville Pearson VUE Center
Long Shoals Road. Turn right and proceed to first stop light. Turn Northcross Corp. Center
left at that light into Biltmore Park. 16419 B Northcross Drive
FROM THE WEST: Take I-40 East to I-26 East to Exit 37 Long HUNTERSVILLE, NC 28078
Shoals Road. Turn left under interstate and continue until you DIRECTIONS
come to second stop light. The first light puts you back on the
interstate. Turn left at second light into Biltmore Park. I-77 to exit 25 (Sam Furr Rd/Hwy 73). Go West on Sam Furr Rd.
At the light, turn left onto Northcross Dr. (beside BB&T bank).
FROM THE EAST(on I-40): Take I-26 East to Exit 37 Long Go .3 miles. Across from Outback Steakhouse turn right into
Shoals Road. Turn left under the interstate and continue until you entrance to office park. Pearson test center is on the right
come to second stop light. The first light will put you back on the (16419 – B suite.).
interstate. Turn left at the second light into Biltmore Park. Please
Site #3443 — Raleigh Pearson VUE Center
note: Once you enter the Biltmore Park complex, you come down
a hill and around a circle. We are in the building on your right with 2801 Blue Ridge Rd., Suite 105
the RBC Centura sign on the front. Park behind the building, and RALEIGH, NC 27607
come in the door that faces the lot. Take the elevator to the third DIRECTIONS
floor. Turn left out of the elevator and right down the hallway to
From the North: Merge onto I-95 S via the ramp on the
Suite 350. Free and ample parking is available.
LEFT. Merge onto US-64 W via EXIT 138 toward RALEIGH/
Site #3447 — Greenville NASHVILLE. Take the US-440 W exit – EXIT 419 – toward
Pearson Professional Center US-1/WAKE FOREST.) Merge onto I-440 N. Take the LAKE
BOONE TR exit – EXIT 5. Turn RIGHT onto LAKE BOONE
1105 Corporate Dr Ste B
TRL. Turn RIGHT onto BLUE RIDGE RD. Turn Left onto
GREENVILLE, NC 27858
Macon Pond Rd. On the corner of Macon Pond and Blue Ridge Rd.
DIRECTIONS From the South: I-95 N via the exit on the LEFT. Merge
From I-95: Continue to Exit 119 E. Take U.S. 264E 37 miles to onto I-40 W via EXIT 81 toward RALEIGH. Merge onto I-440 E
Greenville. via EXIT 301. Take the LAKE BOONE TR exit – EXIT 5. Turn
RIGHT onto BLUE RIDGE RD. Turn Left onto Macon Pond Rd.
From the WEST: (Also see I-95 directions) take U.S.264E
On the corner of Macon Pond and Blue Ridge Rd.
to Greenville. Upon entering Greenville, go straight when U.S. 264
exits toward Washington. DO NOT TAKE EXIT 73. Continue From the West: Merge onto I-40 E via the ramp on the LEFT
straight to the 4th traffic light (Arlington Blvd). Turn RIGHT at toward BURLINGTON/DURHAM. EXIT 289 toward RALEIGH
First Citizens Bank. Continue on Arlington Blvd 3 miles to Red NORTH/RALEIGH EAST. Take Blue Ridge Rd exit turn left. Go
Banks Road (East Carolina Bank is on left). Turn LEFT. Go 1/4 down through 4 lights and turn left at 5th light onto Macon Pond
mile to Charles Blvd (Route 43 S) and turn RIGHT. Go 4/10 mile Rd. On the corner of Macon Pond and Blue Ridge Rd.
and turn LEFT on Corporate Dr. (directly across from Kangaroo FROM THE East: Merge onto US-264 W/US-64 W via the exit
gas station). Pearson is at 1105B Corporate Dr., or 2nd building on on the LEFT toward RALEIGH. Take the US-440 W exit – EXIT
LEFT. 419 – toward US-1/WAKE FOREST. Merge onto I-440 N.
(8.54 miles) Take the LAKE BOONE TR exit – EXIT 5.
From Route 11/13, proceed to U.S. 264A East (Greenville Blvd
Turn RIGHT onto LAKE BOONE TRL. Turn RIGHT onto
SE) in Greenville (Cracker Barrel on NW corner). Turn east (away
BLUE RIDGE RD. Turn Left onto Macon Pond Rd. On the
from Cracker Barrel) onto U.S. 264 Alt East and go 3 miles. Turn
corner of Macon Pond and Blue Ridge Rd.
right onto Red Banks Rd (BB&T bank on right/Bojangles on left).
Continue to 2nd light Charles Blvd (Route 43S). Turn right. Go
Test Center Directions (continued)
Site #3444 — Statesville Pearson VUE Center Site #3442 — Wilmington Pearson VUE
City Center Building Professional Center
211 S. Center St / Suite 218 Market Street Central
STATESVILLE, NC 28687 2709 Market St. / Suite 206
DIRECTIONS WILMINGTON, NC 28405
I-77 to exit 50 (1 exit south of I-40). Go west on Broad Street DIRECTIONS
(toward downtown) 1.6 miles to Cooper. Left on Cooper; go .10
mile to parking on left. Building across the street. FROM THE NORTH: Take I-40 South until it ends at North
NOTE: No parking available on Center Street. College Road. Continue south on North College for 2.2 miles.
Turn right onto the ramp exit for Market Street (US 17). At the
From the East: Take I-40 west to Exit 150 (North Center end of the ramp, make a left onto Market Street and continue
Street, Hwy 115). Turn left off ramp onto North Center Street. on Market for appx. 1 mile. The Testing Center will be on your
Go 1.6 miles to Front Street. Take a left at the light, on Front right in the Market Street Central business park (2709 Market
Street, and another left onto Cooper Street at Nationwide Street – directly across from the YMCA – unfortunately, our sign
Insurance Office. Parking is on the right and City Center is difficult to see from the road, so it’s best to use the YMCA as
(206 Cooper Street) is on the left. Enter the building at the green your landmark). Enter the center door from the side parking lot
awning at the large glass wall. Office will be on next level, which is (Chiropractic Central entrance). The Testing Center is upstairs.
the Center Street Level. Go up the stairs. Pearson is the first office
on the left, Suite 218. No charge for parking. No eating or drinking FROM THE SOUTH: US 17 towards Wilmington. US 17
in building. Elevator is available. merges with US 74 becoming US 74/17 after crossing bridge at the
Cape Fear River. Stay on US 17 through town which turns into
From West: Take I-40 east to Exit 150 (North Center Street, Dawson Street. Turn left onto South 17 Street. Turn right onto
Hwy. 115). Turn right off ramp onto Center Street. Go south 1.6 Market Street. The Testing Center is about a mile down Market
miles to Front Street. Take left at light, on Front Street and another Street in the Market Street Central business park – 2709 Market
left onto Cooper Street at Nationwide Insurance office. Parking Street (on your left directly across from the YMCA – unfortunately,
is on right and City Center (206 Cooper Street) is on the left. our sign is difficult to see from the road, so it’s best to use the
Enter the building at the green awning at the large glass wall. YMCA as your landmark). Enter the center door from the side
Office will be on next level which, is the Center Street Level. Go up parking lot (Chiropractic Central entrance). The Testing Center is
the stairs. Pearson is the first office on the left, Suite 218. No charge upstairs.
for parking. No eating or drinking in building. Elevator is available.
FROM THE WEST: US 74/17 becomes US 17 after crossing
From the North: South on I-77 to exit 50. Take right at top the bridge at the Cape Fear River. Stay on US 17 through town
of ramp toward downtown. Go approx. 1.6 miles. Turn left onto which turns into Dawson Street. Turn left onto South 17 Street.
Cooper Street (across from ARP Church). Parking is on left and Turn right onto Market Street. The Testing Center is about a mile
City Center (206 Cooper Street) is on the right. Enter the building down Market Street in the Market Street Central business park –
at the green awning at the large glass wall. Office will be on next 2709 Market Street (on your left directly across from the YMCA
level which, is the Center Street Level. Go up the stairs. Pearson is – unfortunately, our sign is difficult to see from the road, so it’s best
the first office on the left, Suite 218. No charge for parking. to use the YMCA as your landmark). Enter the center door from
No eating or drinking in building. Elevator is available. the side parking lot (Chiropractic Central entrance). The Testing
Center is upstairs.
From the South: North on I-77 to exit 50. Take left at top
of ramp toward downtown. Go approx. 1.6 miles. Turn left onto FROM THE EAST: US 17 towards Wilmington. US 17 becomes
Cooper Street (across from ARP Church). Parking is on left and Market Street at Ogden. Stay on Market Street. You will pass
City Center (206 Cooper Street) is on the left. Enter the building under College Road at the College/Market interchange. Continue
at the green awning at the large glass wall. Office will be on next down Market Street approximately 2 miles. The Testing Center is
level, which is the Center Street Level. Go up the stairs. Pearson is in the Market Street Central business park - 2709 Market Street
the first office on the left, Suite 218. No charge for parking. (on your right directly across from the YMCA - unfortunately, our
No eating or drinking in building. Elevator is available. sign is difficult to see from the road, so it’s best to use the YMCA
as your landmark). Enter the center door from the side parking lot
(Chiropractic Central entrance). The Testing Center is upstairs.
There is free and ample parking.
General Information
Candidates may call (800) 274-0668 to make an exam reservation.
Test Center Locations
Location Schedule
Wilmington Four days a week
Raleigh Tuesday through Saturday
Statesville Wednesday through Saturday
Huntersville Tuesday through Saturday
Asheville Four days a week
Greenville Once a week
Locations and schedules are subject to change.

Directions to the test centers are listed in the back of this candidate guide.
Exam Code Examination Name

01 Life Agent
02 Accident and Health or Sickness Agent
12 Personal Lines Agent
04 Property Agent
05 Casualty Agent
16 Auto Physical Damage Agent
46 Title Agent
60 Surplus Lines Agent
21 Medicare Supplement/Long-Term Care Agent
26 Company Independent Adjuster
36 Public Adjuster*
41 Hail Adjuster
30 Self-Employed Adjuster*
The examination fee for each license examination attempt is $51.50.
Pearson VUE Holiday Schedule

No exams on the following holidays:
New Year’s Day Labor Day

Martin Luther King, Jr. Day Thanksgiving
Memorial Day Christmas Day
Independence Day
Stock #1234-00 8/11

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Dear License Applicant:

1. Do you require pre-licensing education? (See page 4 in Candidate Guide or

2. Do you need to pass the NC state exam administered by Pearson VUE?

4. All applicants complete an electronic application at www.nipr.com. If you

5. NIPR transmits application electronically to Agent Services Division.

10. Agent Services must receive following:

11. Agent Services reviews application/documents:

State of North Carolina Insurance page i

page ii State of North Carolina Insurance

Message from Wayne Goodwin, Exams............................................................ 12

State of North Carolina Insurance page iii

page iv State of North Carolina Insurance

PRE-LICENSING PRE-LICENSING EXAM

State of North Carolina Insurance page 1

PRE-LICENSING PRE-LICENSING EXAM

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PRE-LICENSING AND OTHER PRE-LICENSING EXAM

Viatical Broker No Apply on-line at www.nipr.com N/A N/A

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NC Approved Pre-licensing Education Providers

How to Prepare for the Examination

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A review of previously studied material, preferably presented from a different point

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EXAMINATION ADMISSION TICKET

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Life; Accident and Health or Sickness; Property;

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Walk-in examinations are not available. Candidates must make a reservation

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verification and supporting documentation for excused absences must be submitted

Weather Delays and Cancellations

Special Exam Requests & Services

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Time Allotted for Exams

Exam Name Time AllotTeD

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Acceptable Forms of Candidate Identification

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Equating and Scaling

Duplicate Score Reports

Test Center Policies

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• Studying is not allowed in the test center. Visitors, children, family, or

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Electronic Application Required

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7. Do you have a child support obligation in arrearage? Yes No

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LIVE SCAN Electronic Fingerprints

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Criminal History Report

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