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admin network unit one and two

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27 views

admin network unit one and two

Uploaded by

ethioawashmedia
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Module Title: - Administering Network Hardware and Peripheral

Unit One: Confirm Requirements of Client

This unit focuses on identifying and confirming client requirements for computer peripherals,
documenting and reporting findings, verifying client needs, and ensuring vendor warranties and support
services meet client expectations.

Key Topics
1.1 Identifying and Confirming Client Peripherals

 Definition: Peripherals are devices connected to the computer to enhance functionality.


 Types:
o Input Devices: Allow data entry, e.g., Keyboard, Mouse, Scanner, Webcam.
o Output Devices: Present data to the user, e.g., Monitor, Printer, Speakers.
o Storage Devices: Store data, e.g., HDD, SSD, Compact Discs.

1.2 Documenting Client Requirements

 Document the client's needs in line with organizational standards.


 Purpose: Summarizes work, justifies recommendations, ensures accountability, and supports
legal resolutions.

1.3 Reporting Findings

 Importance:
1. Enhances communication with clients.
2. Educates clients about services provided.
3. Ensures accountability and transparency.
4. Highlights results and acknowledges efforts.

1.4 Verifying Client Requirements

 Definition: Confirming client identity and needs using original documents or reliable verification
methods.
 Verification Techniques:
o Formal Methods: Desk checks, inspections, and reviews.
o Informal Methods: Walkthroughs and dynamic testing.

1.5 Ensuring Warranty and Support Services

 Warranty: A manufacturer’s guarantee to repair or replace defective products, typically valid for
1-3 years.
 Support Services: Activities like telephone and email support to ensure project success.

Key Takeaways

 Proper documentation ensures accountability and prevents conflicts.


 Regular client reporting builds trust and ensures transparency.
 Verifying client requirements ensures needs are met and risks minimized.
 Vendor warranties and support services play a critical role in meeting client expectations.

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Unit Two: Obtain Required Peripherals

This unit focuses on the processes involved in acquiring, inventorying, validating, and storing computer
peripherals while adhering to organizational and vendor standards.

Key Topics
2.1 Obtaining Peripherals Under Instruction

 Steps to Obtain Peripherals:


1. Locate Suppliers: Use sources like the Internet, magazines, newspapers, brochures, or
telephone directories to identify potential suppliers.
2. Choose a Supplier: Consider factors like experience, support services, pricing, and
preferred supplier agreements.
3. Select a Peripheral: Gather details about models, specifications, prices, and availability.
4. Place an Order: Follow organizational procedures, obtain necessary approvals, and use
order forms to record and track purchases.

2.2 Entering Peripherals into Equipment Inventory

 Maintain an inventory database (paper-based or electronic) to record and track peripherals.


 Benefits of an inventory include cost savings, usage tracking, and reducing redundant purchases.
 Label peripherals with plant numbers or barcodes for accurate tracking.

2.3 Validating Delivered Components

 Process:
o Use a methodical approach to unpack devices, ensuring no components are misplaced.
o Create and use a checklist to verify the delivered items against the packing list.
o Resolve discrepancies immediately with the supplier.
 Example: A printer package might include a printer, cartridges, power cable, USB cable, and
manual.

2.4 Storing Peripherals Using Vendor Guidelines

 Storage Considerations:
o Follow manufacturer recommendations for ideal conditions.
o Store peripherals in their correct position to avoid damage (e.g., printers stored
horizontally to prevent ink leaks).
o Keep peripherals away from:
 Weather, dust, and harmful materials.
 Extreme temperatures or humidity, which may cause condensation or damage.
 Direct sunlight or water/moisture, which can degrade components or cause
electric shock.
 OHS Guidelines:
o Ensure proper positioning and safe handling of peripherals to comply with occupational
health and safety standards.
Key Takeaways
 Properly selecting, purchasing, and tracking peripherals ensures efficiency and cost-effectiveness.
 Careful validation of delivered components prevents issues later.
 Following manufacturer guidelines for storage prolongs the lifespan of peripherals and minimizes
risks.

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 Maintaining an accurate inventory streamlines resource management and supports decision-
making.

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