Md Saifur Rahman

Present Address:
653/2 Bara Magbazar
Bisdale.

Mail Address: [email protected];

[email protected]

Phone: 01711081418

Career Objective:

14+ years of proven experience in Human Resources Management and Administration especially in
the number one Telecommunication, in the largest IT firm, Trading Company, the largest
Manufacturing Group of Companies & in the first generation Financial Industry through which want to
establish a core competency in the total arena of HR and Administration and to devote me to exchange
the experiences in the other Company to meet their Vision in that Industry.

Career Summary:

 Revised the Service Rules of Peoples Insurance Company Limited as per Labor Law
2006
 Revised employees code of Conduct as per IDRA in 2022.
 Able to maintain 10000+ employees’ HRIS issues, Manpower Planning,
Development planning, KPI, KRA, Payroll, Compensation and over all supervising 4
different factories from corporate office at Bashundhara Group (Sector-B).
 I have handled 2500+ employees' HR related issues by playing the role of Head of HR
at Flora Telecom Limited & Flora Systems Limited.
 Prepare total HR Manual of HR for Flora Telecom Limited and Flora Systems
Limited in 2013.
 Arrange several national and international events and fair like recently “BIMA Mela”
and “BASIS IT Fair” at Chin Moitri Convention center at IT Festival.
Special Qualification:

• I have Completed BBA in HR & Marketing from BRAC University with 100% scholarship.
• Achieved Vice-Chancellors Award from Sir Jamilur Reza Choudhury.
• I have received a national award from Prime minister Sheikh Hasina in 2005 for outstanding
results on HSC 5.00 out of 5.00
• Assist the Chairman of Management Studies (BBA & MBA) of Dhaka University to collect
organizational data to prepare study materials and presentation for the Undergrads & postgrad
students.
• Achieved Vice-Chancellors Award from Sir Jamilur Reza Choudhury in Residential Semester
(fall’06), for maintaining highest level discipline, for achieving the Best Footballer & the best
Cricketer award of Summer 06, by keeping requited CGPA for 100% scholarship.
• Having Professional Skill Development Program (PSDP) certificate from BRAC University (Spring
2010) with a grade A (87-100 marks)
 Co-Curricular Activities:
 I used to \writing Weekly, Monthly and Annual Editorials, Newsletters while I was a student of
BRAC University.
 Attained poster contest 2002 sponsored by United Nations Population Fund (UNPF)
 Perform in Cultural programs
 President of BRAC U Football Club, Vice president of Cricket Club and active Member of BRACU
Cultural Club.
 Captain of Summer 06 Football and Cricket Team at BRAC University
 Organizer: Organizing inter semester tournament and intra University tournament.
 Achieved the Best Footballer and the Best Cricketer Award in summer 2006 semester.

Work Experience 5: I am working as Deputy Vice President, HR & Admin at Peoples Insurance
Company Ltd. from 02nd February 2021 to till date (Reporting to CEO).
Job Responsibilities:
Accountability 1: HR Operation:
1. Revised the Human Resource Guidelines and Service Rules and Regulation as per labor law 2006.
2. Revised the pay scale as per comparative market analysis in the industry.
3. Manpower planning, coordinating, and participating in recruitment and selection process,
Orientation, etc.
4. Assessing Manpower demand from the concerned department.
5. Formulation of job description against the responsible position.
6. Fixation of Compensation Package & benefits of an employee as per set criteria.
7. Prepares monthly salary sheets and submits them to the accounts for processing the payments.
8. Prepares final settlement of outgoing employees.
9. Set up the strategy for HR systems for the entire organization, working closely with other
departments’ to achieve the organizational mission and vision.
10. Team management planning and execution towards organizational goal.
11. Drive performance feedback culture.
12. Ensure core business, activities, and participation in the overall HR controlling system of the
company.
13. Designing and implementing a performance management system.
14. To design & implement KPI, KRA, KPA & routine follow-up.
15. Plan, develop, lead, direct & update HR & Admin issues.
16. Ensure proper Training & Development processes for the betterment of the organization.
17. Interpret data, analyze results using statistical techniques & provide ongoing reports.
18. Competitive analysis & update added benefits according to market demand.
19. Keep a record of necessary documents, and manage and update personal files.
20. Ensure that references/background of selected candidates is checked and educational certificates
are verified.
21. Maintain and updates leave record as per labor law & company policy.
22. Preparing daily attendance correction and HR activity report regularly and on time.
23. Coordination for Employee Recruitment, Induction, Confirmation, Separation & personal file
management.
24. Employee Relation, Employee Grievance & Disciplinary action has been taken as per law &
organizational service rules.
25. Evaluation training needs where needed.
26. To handle final settlement benefits for the employees are in line with company policy.
27. To prepare, develop & establish various HR policies as & when required.
 Accountability 2: Admin Operation:
1. Responsible for the day-to-day operation and overall management of the functions Monitoring 40
branches all over Bangladesh. : Housekeeping & Cleaning management, Facilities, and Support
service management, Inventory control & Asset management, Support Staff Management and
Transport management,
2. Approve the Bills/Vouchers for different expenses after proper verification.
3. Organize, check and manage the effective use of the office supplies and stationery.
4. Ensure the security & safety of the office premises in coordination with the Security Department.
5. Maintenance of office Environment.
6. Prepare and submit the annual budget and establish cost control as per the approved budget.
7. Handle any crisis situation effectively and efficiently.
8. To lead & run each & every aspect of Admin, HR & Operations of the Head Office & 40 Branches
all over Bangladesh.
9. Responsible for every kind of Managerial, Office & Brunch operational-related decision.
10. To follow up daily attendance & report to Managing Director.
11. Look after the company`s administrative issues, Procurement, Office maintenance, Event
management, Rent & utilities.
12. Prepare deeds/agreements of different Branches, appointment letters, increment letters, work
orders, office memos/notices, etc.
13. Look after the Vehicle Management system.
14. To arrange printing & stationery, Employee ID Card.
15. To maintain liaison with other departments.
16. Any other task as & when required by the Authority.
17. Look after all the office assets and maintenance when required.
18. Responsible for centrally purchasing all the physical assets from the head office for all Branches
in Bangladesh.
19. Any other task as & when required by the Authority.

Accountability 3: Organization Development:

1. Identifying training and development needs within an organization through job analysis, appraisal
schemes and regular consultation.
2. To prepare yearly training plan and training schedule.
3. To make all training module, feedback evaluation sheet for better effective training.
4. Post training follow- up and evaluate training and development programs effectiveness with the
view of to enhance training effectiveness.
5. To control record of all the training programs.
6. Develop effective KPI systems.

Work Experience 4: I worked as Manager, HR & Admin of Bashundhara Group from 13 th August,
2018, reporting to Head of HR till 2020.

Accountability 1: HR Operation:
1. To assist Head of HR in the field of Recruitment, Transfer, Promotion etc. for all staffs & workers.
2. Assist HOD to make the Policy according to the guideline of Managing Director for the company to
establish HR Management System
3. To assist overall activities of the HR department in line with all policies guideline.
4. To maintain industrial relation, Labor Management and handle employee grievance, compensation,
counseling and ensure employee disciplinary functions.
5. To involve in performance management system of corporate Office and Plant site.
6. To maintain and check register separately for leave, new employees, show cause, warning,
resignation and discharge etc.
7. Collecting Manpower requisition and verify it with the existing organogram.
8. To provide documentation and other support to supervisor for recruitment of the different level of
employee.
9. To keep the records of total manpower details throughout the year.
10. Analyzes different jobs and positions in the company.
11. Lead the plant HR & Admin team in delivering standard HR & Admin services within the frame
work of corporate policy & procedure.
12. To draft business correspondence letter as required
13. To coordinate and monitor all meeting, seminar and workshops related logistics support at
Bashundhara Industrial Head Quarter-2.
14. Maintain liaison with various Govt. authorities.
15. Ensuring that all HR policies and procedures are regularly reviewed and quality assure
16. Ensure all the plants work as per the instruction of HOD from corporate head quarter
17. To involve in performance management system of corporate Office and Plant site.

Accountability 2: Training & Development:

1. Identifying training and development needs within an organization through job analysis, appraisal
schemes and regular consultation.
2. To prepare yearly training plan and training schedule.
3. To make all training module, feedback evaluation sheet for better effective training.
4. Post training follow- up and evaluate training and development programs effectiveness with the view
of to enhance training effectiveness.
5. To control record of all the training programs.
6. To identify training need assessment and take corrective action for the development.

Accountability 3: Compliance:
1. To frequent visit the floor to see any indiscipline activity and manner in the floor.
2. To vigilant floor visit to see any irregularities as the basis of CoC in working station.

Accountability 4: Admin Operation:

1. To check & control the daily attendance of Officers, staff & workers and keep record the list of late
attendance & unauthorized absentees for submission to the Head of HR & Admin department
2. To monitor, record and justify attendance of Plant Site & Corporate Office through HR today
software.
3. To ensure and monitor and record all administrative logistics support of the organization.
4. To ensure health and safety of Bashundhara Head Quarter-2 such as cleanliness, proper medication
and fire safety.
5. To ensure proper corporate canteen management.
6. To ensure all logistics support to new employees such as Computer, SIM card, ID card, Transport
allocation and others.
7. To incorporate in legal affairs and public relation, etc.
8. To process expatriate employment related issue like Visa, BIDA Approval etc.
9. To record and maintain expatriate data of all plant and ensure health and safety of expatriate. etc.

Work Experience 3: I worked in Unique Business Systems Ltd as Manager, HR & Admin (Role of
Head of HR) from 10th March 2018 to 1st August 2018 reporting to Managing Director.

Job Responsibilities:
Accountability 1: HR Related:
1. Look after Recruitment, Transfer, Promotion etc. of all employees.
2. To assist overall activities of the HR department in line with all policies guideline.
3. Handle employee grievance, compensation, counseling and ensure employee disciplinary
functions.
4. Resolve internal conflicts and develop strong relationships with top Management and
effective communication between Company & employees
5. To maintain and check register separately for leave, new employees, show cause, warning,
resignation and discharge etc.
6. Collecting Manpower requisition and verify it with the existing organogram.
7. To provide documentation and other support to supervisor for recruitment of the different
level of staffs.
8. To keep the records of total manpower details throughout the year.
9. To check & control the daily attendance of and keep record the list of late attendance &
unauthorized absentees for submission to the Management.
10. Analyzes different jobs and positions in the company.
11. Develop yearly development and performance evaluation program
12. Develop company's service rules, personnel planning. Policies and procedure;

Accountability 2: Organization Development:

1. Identifying training and development needs within an organization through job analysis, appraisal
schemes and regular consultation.
2. To prepare yearly training plan and training schedule.
3. To make all training module, feedback evaluation sheet for better effective training.
4. Post training follow- up and evaluate training and development programs effectiveness with the view
of to enhance training effectiveness.
5. To control record of all the training programs.

Accountability 3: Administration Operation:

1. To take care all security measures, movable properties of the company.
2. Organize administrative activities and work methods to increase productivity
3. In addition to above, perform any other related works as assigned by supervisor or higher authority
time to time.
4. Supervise the daily operation and maintenance of proper housekeeping
5. Organize, check and manage effective use of the office supplies and stationery
6. Vehicle Management, Surveillance and Security.
7. Monitoring all branches inside & outside of Dhaka.

Working Experience-2: I worked as “Manager, HR” at “Flora Telecom Limited” from 11th
December, 2010 to 28th February, 2018 reporting to Managing Director (Role of Head of HR).

Job Responsibilities:

Accountability 1: Organization Development:

1. Ensure the organization has internal process and polices responsible for organization- wide talent
planning, retention and development.
2. Collaboration with different Banks, Telecommunication Companies and other vendors' teams- to
develop and implement HR & Administration policy across all areas of the organization including
improving performance, maximizing attendance, maximizing employees retention process, and
providing effective management of change.
3. Increase the effectiveness and efficiency of Support Service, through improvements to each function
as well as coordination and communication between support and business functions that contribute to
long-term operational excellence.
4. Support management by providing human resources & administration advice, counsel and decisions
analyzing information and application.
5. Working closely with departments, increasingly in a consultancy role to assisting line managers to
understand and implement different policies & procedures.

Accountability 2: HR Operations:
1. Prepare Annual HR budget.
2. Manpower planning, coordinate and participate in recruitment and selection process, Orientation etc.
3. Formulation of job description against responsible position
4. Fixation of Compensation Package & benefits of employee as per set criteria
5. Prepares monthly salary sheets and submits to the accounts for processing the payments
6. Prepares final payment sheet of outgoing employees.
7. Generates HRIS Reports as and when required by the management.
8. Set up the strategy for HR systems for the entire organization, working closely with other
departments.
9. Drive performance feedback culture.
10. Team management planning and execution
11. Implement cost effective compensation and benefit policies based on market practice in order to
ensure that organization's practice is competitive.
12. Formulation of various HR policies
13. Facilitate in-house, training & Development programs and assist in ensuring training objectives are
in place for all employees.
14. Working closely with departments, increasingly in a consultancy role to assisting line managers to
understand and implement different policies & procedures.
15. BOI & VISA processing related work for the Foreign employees

Accountability 3: Admin Operations:

1. Responsible for day to day operation and overall management of the functions: Housekeeping &
Cleaning management, Facilities and Support service management, Inventory control & Asset
management, Support Staff Management and Transport management,
2. Approve the Bills/Vouchers for different expenses.
3. Organize, check and manage effective use of the office supplies and stationery.
4. Ensure security & safety of the office premises in coordination with security Department.
5. Maintenance of office Environment.
6. Prepare and submit annual budget and establish cost control as per approved budget.
7. Handle any crisis situation effectively and efficiently.

Accountability 4: Others:
1. Leading, directing and guiding the HR & Admin team to deliver comprehensive services.
2. Providing professional coaching, team building, leadership development, and organization
development expertise to new, experienced leaders and teams.
3. Liaison with local government offices, law & enforcement authorities, local community, etc.

Work Experience-1:

 I had worked for Grameen Phone as a “Customer Manager” from Jun 10, 2008 to 31 November
2010.
 Job Responsibilities:
 Find out the effective way to handle a customer with highest level of satisfaction
 Prepare planning to enhance Value Added Services
 Find out the effective way and to make shure a customer loyal to the company
 Ensure customer overall satisfaction
 Giving one stop solution
 Handling customers’ critical problems
 Enhance customers’ satisfaction through solving the problems effectively and efficiently
 Monthly Team meeting to find out how to give better service to the customers on time

Special Qualifications:
 Computer Skills: Advance user of Microsoft Windows, MS Word, Excel, Power Point, SPSS
 Positive thinker and able to think out of the box (Belief: If I think I can, definitely I can)

Training Summary:

Training
Topic Institute Location Year
Title Duration
Organizational Change,
Management Core
Management concept,
Development Resource Dhaka 2016 03 days
Leadership and
. Ltd.
Communication System.
Anti - Policy, Routine & H&M and Gulshan, 2016 03 days
Harassment Procedure, Step Dhaka
& Abuse Communication &
Policy. Implementation &
Feedback & Controlling.
Fire Safety Policy, organization, BUREAU Gulshan, 2016 2 days
Management Routine & Procedures, VERITAS Dhaka
Implementation & ( BV)
Feedback & Controlling
on Fire Management
BLL -2006 Rules & Regulation, Inspector Narayangonj 2016 03 days
(Amendment Disciplinary Action, of Labor
– 2013) Health & Safety, Fire Office.
Training, Compensation
& Others
PSDP Professional Skills BRAC Dhaka 2010 90 days
Development Program University
Customer Handle Different types of Grameen GP House 2008 03 Days
Management Customers Phone
Customers To make a customer as Grameen GP House 2008 02 Days
Loyalty loyal one Phone
Customer Satisfy Customer as per Grameen GP House 2009 07 Days
Satisfaction company’s existing tariff Phone
 VAS selling Value Added Service Grameen GP House 2009 03 Days
concept Selling enhance. Phone
Corporate Corporate Culture Grameen GP House 2010 05 Days
Endearment Development Phone

Educational Background:

Master of Professional on Human Resource Management from the University of Dhaka with a
CGPA of 3.28 out of 4.00 (First Class) in 2022.
Passed BBA from BRAC University with 100% Scholarship with dual Major in HR & Marketing
with a CGPA of 3.20 out of 4.00 (First Class) in 2010.

Personal Information:

Father’s Name: Late. Md. Sadequr Rahman Mother’s Name: Lutfun Nahar
Nationality: Bangladeshi Religion: Islam
Marital Status: Married Date of Birth: 31/01/1988

Professional References:
Mashud Asker Mallick R Q M Forkan
Ex- CEO Managing Director
Bkash NRB Global Bank
Cell: 01711500050 Cell: 01713061995

References of Family Friends

Bodiur Rahman Faruque Ahmed Jewel
Ex- Chairman Head of Technology
National Board of Bangladesh Revenue @2i
Cell: 01715243228 Cell: 01911311636

________________
Signature