REVISION of Circular Upload in Month of July 2024 to OCT 2024 (2)

This study material is only for upgrading knowledge, for decision making in
credits / banking –Refer Guidelines as circulated/updated by bank meticulously

(Prepared By Mohd Nadeem)
IMPORTANT POINTS JULY 2024 CIRCULARS
ITD PROVIDING SERVICE SUPPORT AND DATA OF PRE-CBS PERIOD TO PNB 1.0 BRANCHES BY M/S CROSS
ROADS INFOSYSTEM(P) LTD.Providing Service Support and Data of Pre-CBS Period per branch per
annum to be paid on yearly advance basis: 995.00 + Applicable Taxes.
MSME DIVISION EXTENSION OF MoU WITH TATA MOTORS LIMITED FOR FINANCING COMMERCIAL VEHICLES.
CIRCULAR NO. Extension of tie-up arrangement with Tata Motors Limited for further period of 36 months w.e.f.
44/2024 08.01.2024 (i.e. up to 07.01.2027). ‘VAHAT’ Code is to be entered in Free Code-10 field in MIS
Details for all the loan accounts opened under this Tie up arrangement
BA & RM PNB PALAASH DEBIT CARD - RECYCLED PVC DEBIT CARD
DIVISION  Eligibility Customers who are eligible for RuPay Platinum Debit Card issuance
19/2024  Card Variant Rupay Platinum NCMC Validity 7 years
 Total Card Limit per day: ₹ 4,00,000 /Cash withdrawals at ATMs: i. Per day limit: ₹ 1,00,000/-Per
transaction limit: ₹ 20,000/- at PNB ATMs.
 Other Limits: POS/E-Comm (combined): ₹ 3,00,000/- per day. /Contactless – ₹ 5,000/- per
transaction, ₹ 5,000/- per day. /Offline (NCMC) transaction limit – ₹ 500/- per transaction with
max cap limit of ₹ 2,000/- per day.
 CHARGES:Issuance charge of Primary Debit Card – ₹ 250/- (plus taxes). /Card Replacement
Charges (due to lost, Hotlist, Damage) - ₹ 250/- (plus taxes). /Annual Charges - ₹ 250/- (plus
taxes).
GBD Circular No. RATE OF INTEREST ON FLOATING RATE SAVINGS BOND 2020 (TAXABLE)- FRSB 2020 (T) FOR THE
97/2024 PERIOD JULY 01, 2024–DECEMBER 31,2024:8.05%
 The coupon/interest rate of the bond would be reset half yearly, & coupon /interest rate will be
set at a spread of (+) 35 bps over the prevailing National Savings Certificate (NSC) rate.
CRMD Circular GUIDELINES ON OBTENTION OF STOCK STATEMENT, DRAWING POWER COMPUTATION AND STOCK
No. 24 /2024 AUDIT REPORTS: The renewal/ enhancement notes must include justification/ reconciliation of high
variance (more than 5%) in stock / book-debt statement submitted by the borrower with respect to
Audited Balance Sheet (ABS). Further, Stock Auditors shall also compare Stock statement submitted
by the borrower with physical balance of stock at the time of audit and report variance (if any)
L & A CIRCULAR “The Interest Equalization Scheme for Pre and Post Shipment Rupee Export Credit, has been
NO. 86 / 2024 extended for two months i.e., up to 31.08.2024 for MSME exporters only. (Claims of non-MSME
exporters are not to be entertained beyond 30th June, 2024)
LOANS & INTERNAL EXPOSURE CEILING FOR SINGLE COUNTERPARTY/ GROUP OF CONNECTED
ADVANCES COUNTERPARTIES FOR NBFCs – MODIFICATION
CIRCULAR NO. 88 Ceiling for single NBFC which is predominantly
/ 2024 engaged in lending against collateral of gold
jewellery, i.e., gold loan company is fixed at
7.5% of Bank’s capital fund i.e. Tier I + Tier II.
However, the above exposure ceiling may go up
by 5%, i.e., up to 12.5% of capital funds, if the
additional exposure is on account of funds on-
lent by NBFC to the infrastructure sector.
However, bank finance to Residuary Non-Bank
Companies (RNBCs) registered with RBI will be
restricted to the extent of their NOF.
MSME DIVISION SCHEME FOR STATE OF ODISHA FOR RURAL & URBAN YOUTH NAMELY “SWAYAM & SWAYAM (U)”
CIRCULAR  Under the scheme, unemployed or underemployed youth desirous of starting a new business or
Important points from Circular upload in month of July 2024 to OCT 2024 1
NO.45/2024 to expand their existing business will be provided interest free bank loan for project cost upto
Rs.1 Lac. The entire interest burden of the loan will be borne by State Government through
interest subvention.State Government will provide guarantee up to 15% of Loan amount over
and above 85% guarantee covered under CGTMSE.
AGRICULTURE PRIORITY SECTOR LENDING – AMENDMENTS TO THE MASTER DIRECTIONS
DIVISION  Review of districts with comparatively high and low PSL credit was done
CIRCULAR NO.  With effect from FY 2024-25, a higher weight (125%) shall be assigned to the incremental
92/2024
priority sector credit in the identified districts where the credit flow is comparatively lower
(per capita PSL less than ₹9,000), and a lower weight (90%) will be assigned for incremental
priority sector credit in the identified districts where the credit flow is comparatively higher
(per capita PSL greater than ₹42,000).For other district no effect
IRMD CIRCULAR PROPOSED MODIFICATION IN PNB SME SCORE APPLICATION
No. 32/2024 To make PNB SME Score application more robust, following two modifications have been introduced
in the applications:
I. Validation of Customer Name and PAN in PNB SME Score
II. Implementation of different Colour coding for loans under Government Sponsored
Scheme and non-Government Sponsored Scheme MSME in PNB SME Score
Coding for loans above ₹2.00 lacs & up to ₹100.00 lacs under Govt. Sponsored scheme (e.g. PMEGP
scheme etc.) where Capital subsidy/ Interest subsidy/ concession etc. is available)
1. Up to 40 : Red Zone Application cannot be considered for sanction
2. Above 40 up to 75: Green Zone
3. Above 75 : Blue Zone
(In both cases Application can be considered for sanction by respective Sanctioning Authority as
per their vested loaning powers.)
The below table represents the colour coding for loans above ₹2.00 lacs upto ₹100.00 lacs under
non-Govt. sponsored schemes:
1. Up to 46 Red Zone: IRR as per Trac C3 to B3 : Sanction Authorities may exercise its vested
loaning power as prescribed for B3, C1, C2 and C3 rated accounts.
2. Above 46 up to 52 Yellow Zone as prescribed for B2
3. >52 to 100 Green Zone B1 & above: Normal loaning powers.
Government ₹2000 DENOMINATION BANKNOTES - WITHDRAWAL FROM CIRCULATION - GUIDANCE TO THE
Business Division MEMBERS OF PUBLIC: Individuals / entities could tender such banknotes at the 19 issue Offices of
Circular Reserve Bank of lndia (RBl) for exchange and / or credit to their bank accounts in lndia. Further,
No.98/2024 individuals / entities could also send Rs 2000/- bank notes through India Post to any of the 19 issue
offices with account details to be credited in India (Limit Rs 20000/- at a time).
CRMD CIRCULAR CAPTURING OF STATUS OF JOINT REGISTRATION CERTIFICATE (JRC) IN VEHICLE LOANS
NO: 26 /2024  A flag JRC obtained flag- YES/NO is provided in particular tab in collateral ID of type-Vehicle.
 Functionality developed for Collateral Type-“V” Vehicle in menu HCLM .Field functionaries are
advised to enter the JRC details as registration number, chassis number, purchase date in the
field once the same is received along with JRC obtained flag ‘YES’ and date of obtaining JRC.
MSME DIVISION PNB TRANSPORT SCHEME
CIRCULAR NO.  A new scheme “PNB FLEET LOAN” has also been approved to capture fleet operators.
46/2024 CONSOLIDATED GUIDELINES ON PNB TRANSPORT SCHEME
REFER CASE
Purpose/ To finance any vehicle registered with RTO to be used for commercial purpose.
STUDY IF
POSSIBLE Objective Electric / CNG / LNG / Hybrid Commercial Vehicles can also be financed.
Type of loan i. Term Loan: To purchase commercial vehicles
For Term Loan: Max. upto ₹ 5.00 Crore (For financing Used/ Second Hand
Vehicles minimum purchase price of the vehicle should be ₹ 5.00 lac)
ii. OD limit: ₹ 50000/- per vehicle financed by our Bank subject to
maximum Rs.10.00 lac per borrower. Only for vehicle having on-
road purchase price of ₹ 5.00 lac and above
Margin a. 15 % of “On Road Price”(Ex-showroom Price, insurance, Registration)
 15% of the cost on purchase of chasis, cost of body building, road tax
& insurance expenses
 10% in case of loans up to ₹ 2.00 lac
 In case of E-Rickshaws total Term Loan including replacement cost of
batteries (Up to 2 batteries) shall be sanctioned in the beginning by
keeping minimum margin of 10%. The TL for batteries will be
disbursed through the same A/c after one & two year subsequently.
Installment will be fixed in such a way the total Term Loan is adjusted
in 36 months.
b. For Used/ Second hand Vehicles: 25% not older than 2 years. (Second hand
E-rickshaws shall not be financed)
Assessment i. For the loan amount up to Rs. 20.00 Lakh: Viability shall be ascertained
on the basis of realistic assessment.
ii. For loan amount above Rs. 20.00 Lakh: Projected financial statement
(project report) is to be obtained.
iii. Assessment on the basis of existing / proposed income for captive
usage: If existing income and proposed net saving arising due to plying
of commercial vehicle is sufficient enough to repay the installment of
the proposed loan, for such cases assessment can be done on the basis
of income provided minimum two year ITR is available. For this
purpose, all deductions including the proposed Loan installment
(principal + interest) should not exceed 60% of the monthly income.
Benchmark For loan amount above Rs. 20.00 Lakh average DSCR should be minimum of
Ratio DSCR 1.50 and it should not fall below 1.20 during any year (repayment)
Tenure i. Loans up to Rs. 2.00 lac: Up to 36 months
ii. Loans above Rs. 2.00 lac: Up to 60 months for new vehicles.
iii. In case of used/ second hand vehicle, maximum repayment period
shall be 60 months from the 1st registration date.
iv. For e-Vehicles, if the loan amount is more than Rs. 5.00 lac then
tenure up to 84 months may be permitted.
v. Overdraft: One Year, subject to annual renewal
Moratorium Maximum 3 months only where body building is required
Rating model New scoring model customized at PNB SME SCORE”
Primary security The hypothecation clause shall be registered with RTO
Collateral a. Loan up to ₹ 10.00 Lac: No collateral security to be obtained. However, in
security such cases, the facility shall invariably be covered under CGTMSE.
b. Loan amount above ₹ 10.00 Lac: 50% collateral Security in the shape of
immovable property/ eligible liquid security from the borrower. OR Credit
Guarantee Coverage under CGTMSE/CGSSI for the entire exposure as per the
extent guidelines.
Exemption of a. For existing borrowers including educational institute having existing credit
Collateral facility above Rs.10.00 lac. Collateral security/ Credit Guarantee Coverage
security/ under CGTMSE/CGSSI may be exempted by Respective Sanctioning Authority
CGTMSE/ CGSSI for existing borrowers having satisfactory conduct of account with following
Coverage conditions/checks:
i. Loan without Collateral security or CGTMSE/CGSSI coverage shall be
maximum up to 50% of borrower’s existing exposure or ₹1.00 Crore
whichever is lower.
However, CHCAC & above may sanction loan without Collateral security or
CGTMSE/CGSSI coverage without any cap as mentioned above on case to case
basis.
ii. Internal Risk Rating of the Borrower should be minimum B1 and above at
the time of considering the proposal and External Rating (If applicable) should
be minimum BBB
iii. Existing account of the Borrower be classified as Standard regular as on date
of sanction of loan under the scheme.
iv. Existing account has never remained SMA2 in past twelve months.
Further, the account should have never slipped into NPA in past 5
years. (prior to the date of current application for fresh credit facilities)
v. Borrower’s account has never been settled/written off in the past excluding
Credit Card facility
b. For new Borrowers (including Educational Institute)
Powers at Respective Sanctioning Authority level for loan above Rs.10.00 lac
upto Rs. 50.00 lac: Respective Sanctioning Authority may waive the
requirement of Collateral security or CGTMSE coverage if below mentioned
conditions are fulfilled
i. IRR of the borrower is A4 & above.
ii. Consumer CIBIL score is 750 and above in case of proprietorship/
individual and for Private limited and partnership firms the
minimum CMR is CMR 3 & above. Note- NTB borrower with CIC 0
& 1 will be excluded for waiver of collateral security/ CGTMSE
coverage.
Powers at Higher level (without any upper cap on loan amount but within the
scheme limit)-CHCAC & above may exempt Collateral security or
CGTMSE/CGSSI coverage for new borrowers without any upper cap on case
to case basis with following conditionsi.IRR of the borrower is minimum B1
and above.
Consumer CIBIL score is 700 and above in case of proprietorship/ individual.
For Private limited and partnership firms the minimum CMR is CMR 5 and
above.
Note- NTB borrower with CIC 0 & 1 will be excluded for waiver of collateral
security/ CGTMSE coverage.
Extension of Collateral Security charged in the account, may be extended to cover other
Charge over facility/ies to the extent of residual value of the property i.e. property value in
Security for excess of 100% of the exposure sanctioned under this Scheme
other A/cs
Rate of Interest As per Bank’s extant guidelines circulated vide IRMD L&A Cir. No. 42/2020 and
subsequent changes from time to time. The existing rates are given hereunder:
a. For advances up to Rs. 20.00 Lac:
b. For advances above Rs. 20.00 lac and up to Rs. 5.00Cr. For advances
above Rs. 20.00 lac the ROI linked with the internal Risk Rating is as
under
Concession in Concession of 0.50% in ROl may be provided by respective Sanctioning

ROI Authority in following conditions:
a. Wherever CGTMSE coverage for full exposure has been obtained. OR
b. Collateral coverage of above 50% of the exposure is available. In case the
above condition is not fulfilled, 0.25% concession may be permitted by
CHCAC & above on case to case basis. .
Unified Process For loan amount above Rs. 5.00 lac
fee
Other In case of used commercial vehicles, MCV/LCV should not be older than 2
conditions years. Assets with valid insurance coverage will be preferred.
In case of purchase of old vehicle, valuation of the vehicle for the purpose of
advance shall be the purchase price of the new vehicle less depreciation @
20% p.a. for a period starting from the date when the vehicle was first put on
the road or the value assessed through independent agency like the
Automobile Association/ Chartered Engineers etc., whichever is less
GUIDELINES ON PNB FLEET LOAN SCHEME
Purpose/ i. To finance both new and old vehicles to be used for commercial
Objective purpose.
ii. To meet Working Capital finance.
iii. To issue BGs for Contracts/Orders. (Under the scheme financing
for Auto (three wheeler) is not be considered)
Eligibility  Existing Fleet Operators/ Individuals (Goods or Passenger) having good
prospects/contracts in hand .Borrower should have experience of
minimum 3 years in the transport sector.
 Fleet operator having existing fleet of minimum 5 vehicles (excluding 3
wheelers) (To be verified from RC / Vahan.nic.in)
 Transport operators holding national/ state route permit and other
necessary permits/ license/ approval along with other statutory approval,
with satisfactory track records/Income Tax payers.
 Education Institutions/ Hospitals / Hotels/ any other business units etc.
which need Trucks, Trailers, Tankers, Buses, Tippers and Taxies etc. for
their captive use.
Loan Amount i. For Term Loan: Min loan amount: Rs. 50 lac (Minimum 2 vehicles)
Max. up to Rs. 25.00 Crore For financing Used/ Second Hand
Vehicles minimum purchase price of the vehicle should be ₹10.00
lac
ii. OD Limit: Maximum Rs. 1,00,000/- per vehicle financed by our
Bank subject to maximum Rs.100.00 lac per borrower.( OD limit
shall be allowed against the vehicles financed by our Bank only,
having on-road purchase price of ₹ 10.00 lac and above.)
Margin a. For New Vehicles: i. For fully built vehicles- 10% of “On Road Price” as per
the Performa invoice of the Dealer. “On road Price” shall include Vehicle
Ex-Showroom Price, insurance, Registration for fully built up vehicles.
Other category
For cost of Chassis: Nil
Cost of body building :40%
Insurance, road tax, permit :100% (No financing from the bank)
b. For Used/ Second hand Vehicles: 35% for used/ second hand Light
Commercial Vehicle /MCV/HCV not older than 2 years. c. Margin for Non fund
based facility i.e. BG/ LC will be as per IRMD L&A guidelines on margin
Benchmark Average DSCR should be minimum of 1.50 and it should not fall below 1.25
Ratio during any year of the repayment period.
Tenure of Loan i. Up to 72 months for new vehicles.
ii. In case of used/ second hand vehicle, maximum repayment
period shall be 60 months from the 1st registration date of the
vehicle i.e. (60 months’ minus age of the vehicle) OD 1 Year
Moratorium i. Up to 3 months may be permitted by Respective Sanctioning
Authority for Normal cases.
ii. For the cases, where body building is required, maximum
moratorium of 5 months.
Primary Security Hypothecation of vehicle to be purchased from Bank’s Finance. (The
hypothecation clause shall be registered with RTO)
Collateral 20% collateral Security in the shape of immovable property/ eligible liquid
Security security from the borrower. OR Credit Guarantee Coverage under
CGTMSE/CGSSI for the entire exposure as per extant guidelines. The facility
may also be covered under hybrid model of CGTMSE.
Exemption: ZOCAC & above may waive (administrative clearance) the
requirement of collateral or CGTMSE coverage for borrowal account having
IRR B1 and above on case to case basis upto its vested loaning power.
Extension of Collateral Security charged in the account may be extended to cover other
Charge over facility/ies to the extent of residual value of the property i.e. property value in
Security for excess of 100% of the remaining outstanding exposure under this Scheme.
other A/cs
Rate of Interest As per Bank’s extant guidelines circulated vide IRMD L&A Cir. No. 42/2020 and
subsequent changes from time to time.
Concession of 0.50% in ROl may be provided by respective Sanctioning
Authority in following conditions: a. Wherever CGTMSE coverage for full
exposure has been obtained OR b. Collateral coverage of above 50% of the
exposure is available. In case the above condition is not fulfilled, 0.25%
concession may be permitted by CHCAC & above on case to case basis.
Unified fee Unified fee comprising of upfront fee/ processing fee, document fee,
inspection charges and mortgage creation fee will be charged @ 0.75% of the
sanction limit.
Any other In case of used commercial vehicles, MCV/LCV should not be older than 2
Condition years. Assets with valid insurance coverage will be preferred.
In case of purchase of old vehicle, valuation of the vehicle for purpose of
advance shall be the purchase price of new vehicle less depreciation @ 20%
p.a. for a period starting from the date when vehicle was first put on the road
or value assessed through independent agency like the Automobile
Association/ Chartered Engineers etc., whichever is less
Networking No: EMPANELMENT OF M/S HUGHES COMMUNICATIONS INDIA PRIVATE LIMITED FOR PROCUREMENT
05/2024 OF VSAT SERVICES.
GBD Circular No. MINISTRY MODULE FOR RECEIPT AND PAYMENT IN MINISTERIAL ACCOUNTS
90/2024 The Turn Over Commission (TOC) which is 5.5 paise per Rs. 100/-
In order to expedite lodging of claim for reimbursement of payments made in these ministries
accounts, a new package namely “Ministry Module” has been got developed through TCS, under
Government Business Software (GBS). This package will help not only in getting quick
reimbursement of payments made by authorized branches from RBI, Nagpur through respective
FPBs/ Link Cell Nagpur, but will also help in accurate calculation of TOC.
IBD 39/2024 PNB FEX-112R- ACCOUNT OPENING FORM FOR NON- RESIDENT INDIVIDUALS (SINGLE/JOINT)
L&A CIRCULAR ADVISORY – POLICY ON VALUATION OF ASSETS: Under SARFAESI Act, valuation of security shall be
NO. 89 / 2024 taken from the valuer registered under Wealth Tax Act
GSAD CIRCULAR ADOPTION OF INTEGRITY PACT BY THE BANK ABOVE THRESHOLD VALUE OF Rs. 60 LACS IN ALL
NO: 26/2024 PROCUREMENT, WORKS AND SERVICES.
IBD FOREIGN Export documents of GOODS/SERVICES/SOFTEX are being submitted by exporters after lapse of 21
EXCHANGE days norm for submission of documents. Field functionaries are advised that they must ensure
CIRCULAR NO. regular follow up with exporters. Field functionaries are advised to ensure that as per extant
41/2024 guidelines “Bank shall ensure that import payables/export receivables are outstanding at the time of
allowing set-off. Further, set-off shall be allowed between export and import legs taking place during
the same calendar year. Field functionaries / TFC officials are advised for timely processing of
documents received and ensure correctness of data captured in CBS
RABD CIRCULAR PNB PERSONAL LOAN:ALL VARIANTS-MODIFICATION: All variant including Digital Pre approved
NO: 58/2024 dt Personal Loans-All variants except PNB Doctor’s Delight scheme:Minimum Income/ Salary Above Rs.
08/07/2024 25000/- per month. The borrower having annual Household income upto Rs. 3.00 lacs, can avail
personal loan under the Microfinance Loan Scheme, as formulated for these categories of Borrower.
SECURITY EMPANELMENT OF SYSTEM INTEGRATORS (SIs) :CCTV SYSTEM & its maintenance
18/2024 M/s Samriddhi Automations Pvt. Ltd. (Sparsh) and M/s Aditya Infotech Ltd. (CP Plus) have been
empaneled for supply CCTV Systems (up to 31.03.2027).
CRMD Circular CLOSURE OF OSS ALERTS - NACH MANDATE (EXCEPTION CODE-173) :NACH details are mandatory
No. 27 / 2024 to be successfully implemented within 10 days of disbursement otherwise OSS (Offsite Surveillance
System) alert be generated.
LOANS & GUIDELINES ON CORPORATE LOAN – REVIEW & CONSOLIDATION
ADVANCES Purpose:
CIRCULAR NO. 91 a) Building up of Net Working Capital (NWC)
/ 2024 b) Repayment of existing high-cost debts.
c) Leveraging specific cash streams, that accrue into company.
d) Implementation of VRS scheme in the Company.
e) For meeting research & development expenditure.
f) Any other purpose, which may help in growth/ expansion/operation of business.
Corporate loan shall be allowed to public limited companies only having at least previous three
years’ audited balance sheets with credit risk rating (internal as well as external) in the investment
grade as defined in the extant Credit Management & Risk Policy.
Interest shall be charged at the rate as advised through L&A Circulars issued from time to time
based on Rates linked with external benchmark or 1-year MCLR, as applicable.
HOCAC-III shall be empowered to allow MCLR of lower maturity in case of sanctions up to its vested
powers and MC sanctions. Further, HOCAC-II shall be empowered to allow MCLR of lower maturity
Repayment period: Maximum 5 years by way of bullet repayment OR in instalments.
DBT DIVISION INTRODUCTION OF CREDIT CARD SERVICES THROUGH WHATSAPP BANKING
CIRCULAR NO. As on date, 10 non-financial services are available through WhatsApp Banking and 40 plus
41/2024 informative services are available.
OP. 27/2024 OPENING OF CURRENT ACCOUNT- NEED FOR DISCIPLINE: SUBMISSION OF UNDERTAKING
ALONGWITH ACCOUNT OPENING FORM revised undertaking PNB 1332
GBMD CIRCULAR POLICY FOR MANAGING THE POTENTIAL CONFLICT OF INTEREST ARISING FROM THE BANK’S
No. 03/2024 COMMON EQUITY HOLDING IN INSURANCE COMPANIES
As per IRDAI:
 An investor may invest in any number of insurers provided that the investment does not
exceed 10% of the paid-up capital of the respective insurers.
 In case of investment of more than 10% but less than 25% of paid-up capital of the insurers,
investment by the investor shall be restricted to not more than two insurers in each class of
insurance business.
 The investor may nominate not more than one director on the Board of the insurer if its
investment exceeds 10 % of the paid-up capital of the respective insurer.
The Bank currently holds 30% equity shares in PNB MetLife India Insurance Company Limited (PMLI)
and 23% equity shares in Canara HSBC Life Insurance Company Limited (CANH)
For use of bank logo: prior approval from Corporate Communication Division (CCD) who is the
owner of Brand and Logo of PNB.
INSPECTION & VERIFICATION OF CURRENCY CHEST TRANSACTIONS BY CONCURRENT AUDITORS
AUDIT CIRCULAR All Currency Chest transactions (Deposit / Withdrawal / Remittance / Diversion / Opening-Closing
NO. 26 / 2024 balances) should be verified by the Concurrent Auditors of the bank on a weekly basis. Further, the
Concurrent Auditor concerned will certify the balances of the CC as on the last working day of
February and March of each year and submit the report by 5th day of the succeeding month along
with the Balance Confirmation Certificate of the CC.
TMD CIRCULAR MONITORING OF CREDIT TRANSACTIONS IN BSBD SAVING ACCOUNTS BREACHING THE THRESHOLD
NO. 64 / 2024 LIMIT::“Decline of debit transaction initiated through digital channel/ ADC in all BSBD saving
accounts on real time basis whenever annual threshold limit of Rs.2.00 lakh is breached in
customer's account” Debit transaction in such accounts may be allowed in CBS after over-riding of
exception by GU 100 workclass i.e. Branch Incumbent
It is also advised to verify the current address of the account through positive confirmation by
physical verification/ address verification letter/ contact point verification/ deliverables, etc. before
allowing operations in the account.
BA&RM DIVISION LINK TO INVOKE APPLICATIONS / POLICIES OF LIFE INSURANCE CHANNEL PARTNERS (PNB METLIFE
20/2024 & CANARA HSBC LIFE INSURANCE) ON NON-CBS PAGE OF BANK FOR COLLECTION OF PREMIUM
(FRESH & RENEWAL).Bank has created a dedicated menu in CBS i.e. PAYPREM for collection of
fresh and renewal premium of PNB MetLife & Canara HSBC Life Insurance (Renewal Only) policies
solicited through our banc assurance channel.
LOANS & GUIDELINES ON NON-COOPERATIVE BORROWERS – MODIFICATIONS AND CONSOLIDATION
ADVANCES RBI has setup a Central Repository of Information on Large Credits (CRILC) to collect, store and
CIRCULAR NO. 94 disseminate credit data of borrowers having Aggregate Exposure (AE) of Rs. 5.00 crore and above
/ 2024 The letter by registered post with AD as well as E-mail, if available, giving them 10 days’ time to
clarify their stand and pay the dues or show their cooperation.
If no response is received within 10 days or the response of borrower is not satisfactory, Branch
(linked with PLP)/ MCC/CBB shall submit a proposal to Zonal Office (ZO) through Circle Office with
their recommendation. Zonal Office, after proper scrutiny of the case, if agrees, shall submit the
same with their recommendations to Credit Review & Monitoring Division (CRMD), HO in case of
standard accounts and to SASTRA Division, HO in case of NPA accounts.
LCBs/ELCBs shall send their proposals with recommendations directly to CRMD, HO in case of
standard accounts and to SASTRA Division, HO in case of NPA accounts.
CRMD, HO/ SASTRA Division, HO shall scrutinize the proposal and place the same to a committee
named ‘NCB Classification Committee’ with their recommendation.
NCB CLASSIFICATION COMMITTEE
The quorum of the meeting will be 3. Presence of Head
of the committee and CGM of the concerned Division
(having agenda item in the committee meeting) i.e.
CRMD/SASTRA Division shall be mandatory. Presence of
at least one CGM from Corporate Credit Division/Other
Credit Division shall be mandatory. The decision on
classification of a borrower as non-cooperative shall be
on majority basis
If committee concludes that the borrower should be classified as non-cooperative, a Show Cause
Notice shall be issued by GM-CRMD,HO/ GMSASTRA Division, HO to the concerned
borrower/persons for their submission.
The order issued by NCB Classification Committee and the minutes of the meeting shall be placed to
this identification committee for review of willful defaulter.
In exceptional cases Management Committee of Board may permit fresh/additional exposure to
such borrower and it shall be reported to Board in next meeting.
AGRICULTURE MASTER DIRECTIONS: PRIORITY SECTOR LENDING (PSL) – TARGETS AND CLASSIFICATION
DIVISION The categories under priority sector are as follows: i. Agriculture ii. Micro, Small and Medium
CIRCULAR NO. Enterprises iii. Export Credit iv. Education v. Housing vi. Social Infrastructure vii. Renewable Energy
95/2024 viii. Others.
The targets and sub-targets set under priority sector lending, to be computed on the basis of the
ANBC/ CEOBE as applicable as on the corresponding date of the preceding year, are as under:
Categories Domestic commercial Foreign banks with less Regional Rural Small
banks (excl. RRBs & than 20 branches Banks Finance
SFBs) & foreign banks Banks
with 20 branches and
above
Total 40 per cent of ANBC or 40 per cent of ANBC or 75 per cent of 75 per cent
Priority CEOBE whichever is CEOBE hichever is higher; ANBC or CEOBE of ANBC or
Sector higher out of which up to 32% CEOBE
can be in the form of whichever
lending to Exports and is higher
not less than 8% can be
to any other priority
sector whichever is
higher; However, lending
to Medium Enterprises,
Social Infrastructure and
Renewable Energy shall
be reckoned for priority
sector achievement only
up to 15 per cent of
ANBC
Agriculture 18 per cent of ANBC or Not applicable 18 per cent ANBC or CEOBE,
CEOBE, whichever is whichever is higher; out of
higher; out of which a which a target of 10 percent#
target of 10 percent# is is prescribed for SMFs
prescribed for Small
and Marginal Farmers
(SMFs)
Micro 7.5 per cent of ANBC or Not applicable 7.5 per cent of ANBC or
Enterprises CEOBE, whichever is CEOBE, whichever is higher
higher
Advances 12 percent# of ANBC or Not applicable 15 per cent of
12
to Weaker CEOBE, whichever is ANBC or
percent# of
Sections higher CEOBE, ANBC or
whichever is
CEOBE,
higher whichever
is higher
# Revised targets for SMFs and Weaker Section will be implemented in a phased manner as
indicated below
All domestic banks (other than UCBs) and foreign banks with more than 20 branches are directed
to ensure that the overall lending to Non-Corporate Farmers (NCFs) does not fall below the
system-wide average of the last three years’ achievement which will be separately notified every
year. The applicable target for lending to the non-corporate farmers for FY 2022-23 will be
13.78% of ANBC or CEOBE whichever is higher.
COMPUTATION OF ADJUSTED NET BANK CREDIT (ANBC)
For the purpose of priority sector lending, ANBC denotes the outstanding Bank Credit in India [As
prescribed in item No.VI of Form ‘A’ under Section 42 (2) of the RBI Act, 1934] and computed as
follows:
With effect from FY 2024-25, a higher weight (125%) shall be assigned to the incremental priority
sector credit in the identified districts where the credit flow is comparatively lower (per capita PSL
less than ₹9,000), and a lower weight (90%) will be assigned for incremental priority sector credit
in the identified districts where the credit flow is comparatively higher (per capita PSL greater than
₹42,000). List of Districts with Comparatively High PSL Credit is enclosed as Annexure-I(A) and list of
Districts with Comparatively Low PSL Credit is enclosed as Annexure-I(B), which will be valid up to FY
2026-27. The districts other than those mentioned in Annexure-I(A) and Annexure-I(B) will continue
to have existing weight-age of 100%
DESCRIPTION OF ELIGIBLE CATEGORIES UNDER PRIORITY SECTOR
Agriculture :
The lending to agriculture sector will include Farm Credit (Agriculture and Allied Activities), lending
for Agriculture Infrastructure and Ancillary Activities.
Farm Credit - Individual farmers which also includes:
Loans against pledge/hypothecation of agricultural produce (including warehouse receipts) for a
period not exceeding 12 months subject to a limit up to ₹75 lakh against NWRs/eNWRs and up to
₹50 lakh against warehouse receipts other than NWRs/eNWRs.
Loans up to ₹5 crore per borrowing entity to FPOs/FPCs undertaking farming with assured
marketing of their produce at a pre-determined price.
Loans for the following activities will be subject to an aggregate limit of ₹2 crore per borrowing
entity:
(i) Crop loans to farmers which will include traditional/non-traditional plantations and
horticulture and loans for allied activities.
(ii) Medium and long-term loans for agriculture and allied activities (e.g. purchase of
agricultural implements and machinery and developmental loans for allied activities).
(iii) Loans for pre and post-harvest activities viz. spraying, harvesting, grading and
transporting of their own farm produce.
Agriculture Infrastructure Loans for agriculture infrastructure will be subject to an aggregate
sanctioned limit of ₹100 Crore per borrower from the banking system.
Following loans under ancillary services subject to limits prescribed as under:
i. Loans up to ₹5 crore to co-operative societies of farmers for purchase of the produce of
members.
ii. Loans up to ₹50 crore to Start-ups, as per definition of Ministry of Commerce and
Industry, Govt. of India that are engaged in agriculture and allied services.
iii. Loans for Food and Agro-processing up to an aggregate sanctioned limit of ₹100 crore
per borrower from the banking system
iv. Outstanding deposits under RIDF and other eligible funds with NABARD on account of
priority sector shortfall.
SMALL AND MARGINAL FARMERS (SMFS):
For the purpose of computation of achievement of the sub-target, Small and Marginal Farmers will
include the following:
i. Farmers with landholding of up to 1 hectare (Marginal Farmers).
ii. Farmers with a landholding of more than 1 hectare and up to 2 hectares (Small
Farmers).
iii. Landless agricultural labourers, tenant farmers, oral lessees and sharecroppers whose
share of landholding is within the limits prescribed for SMFs.
iv. Loans to Self Help Groups (SHGs) or Joint Liability Groups (JLGs), i.e. groups of individual
SMFs directly engaged in Agriculture and Allied Activities, provided banks maintain
disaggregated data of such loans
v. Loans up to ₹2 lakh to individuals solely engaged in Allied activities without any
accompanying land holding criteria.
vi. Loans to FPOs/FPC of individual farmers and co-operatives of farmers directly engaged in
Agriculture and Allied Activities where the land-holding share of SMFs is not less than 75
per cent, subject to loan limits as applicable.
 Bank credit to registered NBFCs (other than MFIs) towards on-lending for ‘Term lending’
component under agriculture will be allowed up to ₹ 10 lakh per borrower
 All bank loans to MSMEs shall qualify for classification under priority sector lending.
 Factoring transactions pertaining to MSMEs taking place through the Trade Receivables
Discounting System (TReDS) shall also be eligible for classification under priority sector.
 All loans to units in the KVI sector will be eligible for classification under the subtarget of 7.5
percent prescribed for Micro Enterprises under priority sector.
 Loans up to ₹50 crore to Start-ups, as per definition of Ministry of Commerce and Industry,
Govt. of India that conform to the definition of MSME.
 Loans to registered NBFCs (other than MFIs)/MFIs/ for on-lending to Micro & Small Enterprises.
 Outstanding deposits with SIDBI and MUDRA Ltd. on account of priority sector shortfall.
Domestic banks / WoS of Foreign banks / SFBs / UCBs
Incremental export credit over corresponding date of the preceding year, up to 2 per cent of ANBC
or CEOBE whichever is higher, subject to a sanctioned limit of up to ₹40 crore per borrower.
Foreign banks with 20 branches and above
Incremental export credit over corresponding date of the preceding year, up to 2 percent of ANBC or
CEOBE whichever is higher.
Foreign banks with less than 20 branches: Export credit up to 32 per cent of ANBC or CEOBE
whichever is higher
Loans to individuals for educational purposes, including vocational courses, not exceeding ₹ 20
lakh will be considered as eligible for priority sector classification. Loans currently classified as
priority sector will continue till maturity.
Bank loans to Housing sector as per limits prescribed below are eligible for priority sector
classification:
Loans to individuals up to ₹35 lakh in metropolitan centres (with population of ten lakh and
above) and up to ₹25 lakh in other centres for purchase/construction of a dwelling unit per family
provided the overall cost of the dwelling unit in the metropolitan centre and at other centres does
not exceed ₹45 lakh and ₹30 lakh respectively.
Loans up to ₹10 lakh in metropolitan centres and up to ₹6 lakh in other centres for repairs to
damaged dwelling units conforming to the overall cost of the dwelling unit.
Bank loans to any governmental agency for construction of dwelling units or for slum clearance and
rehabilitation of slum dwellers subject to dwelling units with carpet area of not more than 60 sq.m
Bank loans for affordable housing projects using at least 50% of FAR/FSI for dwelling units with
carpet area of not more than 60 sq.m.
Bank loans to HFCs (approved by NHB for their refinance) for on-lending, up to ₹20 lakh for
individual borrowers, for purchase/construction/ reconstruction of individual dwelling units or for
slum clearance and rehabilitation of slum dwellers
Outstanding deposits with NHB on account of priority sector shortfall
Bank loans up to a limit of ₹5 crore per borrower for setting up schools, drinking water facilities
and sanitation facilities including construction/ refurbishment of household toilets and water
improvements at household level, etc. and loans up to a limit of ₹10 crore per borrower for
building health care facilities including under ‘Ayushman Bharat’ in Tier II to Tier VI centres
Renewable energy:
Bank loans up to a limit of ₹30 crore to borrowers for purposes like solar based power generators,
biomass-based power generators, wind mills, micro-hydel plants and for non-conventional energy
based public utilities, viz., street lighting systems and remote village electrification etc., will be
eligible for Priority Sector classification.
For individual households, the loan limit will be ₹10 lakh per borrower.
Loans not exceeding ₹2.00 lakh provided by banks to SHG/JLG for activities other than agriculture or
MSME, viz., loans for meeting social needs, construction or repair of house, construction of toilets or
any viable common activity started by SHGs.
Loans up to ₹50 crore to Start-ups, as per definition of Ministry of Commerce and Industry, Govt. of
India.
Distressed persons other than farmers, with loan amount not exceeding ₹1 lakh per borrower to
prepay their debt to non-institutional lenders
Individual women beneficiaries up to ₹1 lakh per borrower
Investments by banks in Securitisation Notes:The all-inclusive interest charged to the ultimate

borrower by the originating entity should not exceed the investing bank’s MCLR + 10% or EBLR +
14%
Loans against gold jewellery acquired by banks from NBFCs are not eligible for priority sector
status.
Agriculture: On-lending by NBFCs for ‘Term lending’ component under Agriculture will be allowed up
to ₹10 lakh per borrower.
Micro & Small enterprises: On-lending by NBFC will be allowed up to ₹ 20 lakh per borrower.
Bank credit to Housing Finance Companies (HFCs), approved by NHB for their refinance, for on-
lending for the purpose of purchase/construction/ reconstruction of individual dwelling units or for
slum clearance and rehabilitation of slum dwellers, subject to an aggregate loan limit of ₹20 lakh per
borrower. Banks should maintain necessary borrower-wise details of the underlying portfolio
NON-ACHIEVEMENT OF PRIORITY SECTOR TARGETS
 Banks having any shortfall in lending to priority sector shall be allocated amounts for
contribution to the Rural Infrastructure Development Fund (RIDF) established with NABARD
and other funds with NABARD/NHB/SIDBI/ MUDRA Ltd., as decided by the Reserve Bank
from time to time
 While computing priority sector target achievement, shortfall / excess lending for each
quarter will be monitored separately. A simple average of all quarters will be arrived at and
considered for computation of overall shortfall / excess at the end of the year
 The interest rates on banks’ contribution to RIDF or any other funds, tenure of deposits, etc.
shall be fixed by Reserve Bank of India from time to time
 Service charges: No loan related and ad hoc service charges/inspection charges should be
levied on priority sector loans up to ₹25,000.
GBD 100/2024 NPS CAMPAIGN- ENRICH ELEVATE ENROL – TRIPLE “E” (15th MAY, 2024 TO 31st JULY, 2024)-
IBD Exchange RELEASE OF FOREIGN EXCHANGE FOR MISCELLANEOUS REMITTANCES: With a view on streamlining
Control Circular the regulatory compliances and operational procedures, it is now decided that Authorised Dealers
No. 110/2024 shall obtain Form A2 in physical or digital form for all cross-border remittances irrespective of the
value of transaction.
SASTRA DIVISION AMENDMENTS IN POLICY FOR RECOVERY & MANAGEMENT OF NPA
CIRCULAR NO. REVISED GUIDELINES:
44/2024  In Consortium/Multiple Banking Accounts, Valuation guidelines adopted by Consortium/Joint
Lenders shall be accepted.
 Delayed Period Interest/Additional Amount Cases where the extension of time period for
payment of OTS amount sought and payment of balance OTS amount along with delayed period
interest is to be paid beyond a period of 3 months from the date of conveying original approval,
and/ or payment in installments, future/delayed period interest on the settlement amount to be
charged at least:
a. For Full Payment of Balance OTS Amount Within 12 Months from the date of conveying
original approval: @ prevailing MCLR (1-year) at the time of approval of original OTS or
present MCLR (whichever is higher) + 1% on simple basis on reducing balance from the
date of conveying approval.
b. For Full Payment of Balance OTS Amount for more than 12 Months from the date of
conveying original approval: @ prevailing MCLR (1-year) at the time of approval of original
OTS or present MCLR (whichever is higher) + 2% on simple basis on reducing balance from
the date of conveying approval.
This amount under nomenclature ‘delayed/future period interest’ is negotiated with the
Borrower/Guarantor shall be treated as ‘additional amount of recovery’ of principal amount till
principal is not recovered fully.Technically ‘delayed/future period interest’ is not interest income, as
Bank is not recovering even principal outstanding in the NPA Account.
As such this ‘delayed/future period interest’ or say ‘additional amount of recovery’ computed as
above shall be adjusted towards the principal outstanding. If any amount is recovered over and
above principal outstanding shall be adjusted towards the ‘Interest Income on advances.’
Head Office Settlement Advisory Committee (HOSAC)
(i) One Retired High Court Judge
(ii) One eminent/reputed person. Name of retired High Court Judge and eminent/reputed
person shall be approved by the Management Committee and same be informed to the
Board thereafter.
(iii) Chief General Manager – HO SASTRA Division
(iv) Other two Chief General Managers/General Managers to be nominated on rotational
basis for a period of 12 months by MD & CEO.
(v) General Manager (Domain) – HO SASTRA Division – (Convener)
(vi) DGM/AGM Treasury Division (invitee). (New addition)
(vii) DGM/AGM International Banking Division (invitee). (New addition)
 Names of the retired High Court Judge and eminent/ reputed person shall be approved by
the Management Committee of the Bank on recommendation of HO: SASTRA Division
 Period of such appointment shall be valid for 2 years from the date of approval by MC.
Which may be extended for the period of 1 year by Management .
 After receipt of entire principal OTS amount and future/delayed period interest if any, as per
terms of sanction, the revenue loss by way of debit to bank’s revenue may be sought for
from the finance division through Circle Office to liquidate the residual balance in the
account. Revenue loss shall be calculated as under: Revenue Loss = Ledger Outstanding -
OTS amount - future/delayed period interest amount.
 Recovery of Future/Delayed Period Interest on OTS approved cases shall be credited to
respective NPA Account towards the principal amount. Any recovery over and above the
principal outstanding in NPA Account shall be credited to “Income: Interest on Advances.
 In Actual Written off borrowal NPA Accounts, which were written off earlier duly approved
by the competent authority, whether by leaving nominal balance (eg. Rs.100) recovery by
any means shall be credited to “Income: Realization in Written Off A/cs (2111001)”.
 This additional amount under nomenclature ‘delayed/future period interest’ is negotiated
with the Borrower/Guarantor shall be treated as ‘additional amount of recovery’ of principal
amount till principal is not recovered fully.
 Technically ‘delayed/future period interest’ is not interest income, as Bank is not recovering
even principal outstanding in the NPA Account.
 As such this ‘delayed/future period interest’ or say ‘additional amount of recovery’ shall be
adjusted towards the principal outstanding.
 If any amount is recovered over and above principal outstanding shall be adjusted towards
the ‘Interest Income on advances.’
BA & RM EXTENDING FACILITY OF TRANSFERRING AN INOPERATIVE ACCOUNT OF INDIVIDUAL CUSTOMER
DIVISION TO OPERATIVE ON PAN INDIA BASIS: HO: Operations Division, has accorded approval (in ORMC) for
22/2024 extending the facility of transferring an Inoperative account of individual customer to Operative at
all branches of our Bank.
HRDD CIRCULAR DESIGNATING CHIEF ETHICS AND CONDUCT OFFICER IN THE BANK: Shri Sumesh Kumar General
NO. 921/2024 Manager Human Resources Division.
OPERATIONS GUIDELINES ON UNFREEZING OF RECORDS FREEZED UNDER 013 CODE PENDING FOR UCIC
CIRCULAR NO. RESOLUTION:An UCIC pendency report DAYRPT 10/182 in CBS.Branches are advised to use menu
12/2024 option UCICSTAT for updation of UCIC report (DAYRPT10/182) after resolution of UCIC pendency
GBD 102/2024 SAME DAY INVESTMENT OF NPS CONTRIBUTIONS (T+0) RECEIVED BY TRUSTEE BANK EFFECTIVE
FROM 1ST JULY 2024: Contributions received by TB till 11 AM (T) on any settlement day will now be
considered for same-day investment. This new timeline for same-day investment will be effective
from 1st July 2024. Contributions received by TB after 11 AM will be invested on the next day (T+1).
BA & RM INSURANCE CLAIM IN CASE OF FRAUDULENT USAGE OF ATM/DEBIT CARDS
DIVISION Validity of Policy : The New India Assurance Co. Ltd. From 27.05.2024 to 26.05.2025
23/2024  The Insurance Company shall indemnify PNB against financial loss sustained by PNB / PNB’s
Debit Card holder, for any loss arising out of fraudulent usage of lost / stolen / exchanged /
cloned / counterfeit/ or skimmed cards on ATM /POS / EDC terminal /E-commerce or through
internet banking or any mobile app, anywhere in the world. This would include cases wherein
the ATM/ Debit card is being used by the Card Holder himself or where the card holder has given
the card to a close family member for his / her usage.
 The insurance company shall indemnify cases of vishing up to a maximum of INR 1 Crore
wherein the senior official of bank (DGM/GM/Circle head /Zonal Manager) certifies to the
insurance company about the genuineness of the case.
 The insurance company shall indemnify a maximum of 100 cases for up to an additional limit
of INR 1 lakh wherein total loss amount on the card exceeds the base sum insured of INR 2
lakhs. This will be approved by a senior official of bank (Not below the rank of Chief Manager)
 The Insurance Company shall indemnify all cases (up to a maximum of INR 5 lakhs per claim),
wherein RBI/Ombudsman/any other authority/ advisory asking PNB to settle the fraud claim
to the customer. Such claim will be settled basis a letter from a senior official of Bank (Not
below therank of AGM / Chief Manager) attaching such order/advisory against which the
settlement is sought. Additional documents/reasons should not be insisted upon for settling
such claims.
 Police complaint/Police Intimation/FIR lodged in any vernacular language shall not be a basis for
the Insurance Company to repudiate a claim. For claim of unauthorized/disputed transaction
up to and including Rs 50000.00 no police complaint shall be required, for cases above Rs
50000 to Rs 1 lakh police complaint shall be required and for cases above Rs 1 lakh FIR or
complaint lodged in Cyber Crime Portal (https://cybercrime.gov.in) shall be required.
 There can be cases where EMV chargeback is not raised by the Bank for any reason. Such cases
up to Rs 20.00 lakh can be claimed by the Bank within overall limit of Rs 1.00 crore
 In case modus operandi of fraud is not ascertainable, the claims shall be passed for the fact that
fraud has happened. The Bank shall provide Report of FRMD to Insurance Co. if demanded.
 Pre-reporting period is 30 days - A genuine card holder raises a dispute on a particular date with
PNB about a transaction which he/she has not done. There are chances that there could be
various other transactions also which are fraudulently done on the customer’s card. All the
transactions in the stated pre-reporting timeline to PNB will be considered for the claim
 Post-reporting period is 15 days - When the cardholder raises the dispute with PNB, PNB will
hotlist the card so that no more transactions happen on the card. However, due to some reason,
either the card is not hot listed by PNB due to error or omission or technical glitches, there is
possibility that even after reporting to PNB, certain fraudulent transactions are carried out. All
the fraudulent transactions in the next 15 days post reporting of cardholder to PNB would be
considered within the scope of this policy.
SPECIFIC EXCLUSIONS APPLICABLE TO SCOPE OF INSURANCE POLICY
1. Where it is confirmed by customer or established through foolproof mechanism that
credential necessary for completion of a transaction like card no., PIN, CVV, OTP etc. have
been shared/compromised by the customer on his own.
2. Any losses suffered (disputed transaction), but not reported to the Bank within a period of
365 days of occurrence.
3. Any claim for unauthorized/disputed transaction not supported by Police complaint/FIR
lodged by the customer, EXCEPT for cases wherein the claim amount is less than and equalto
Rs. 50,000
Insurance Broker: Marsh India Insurance Brokers Pvt. Ltd.
BUSINESS PNB CREDIT CARD PRODUCTS
ACQUISITION  PNB Credit Card on RuPay and VISA platforms
8/2024  All new cards are with features EMV (Europay, Master Card & VISA) chip plus Magstripe Credit
Cards with n Pay facility
 Bank has restricted the authorisation of transactions on basis of Magstripe only in all domestic
ATM/POS terminals.
PNB issues Credit Cards on the following platforms and variants:
RUPAY (NPCI)/ Co-Branded Credit Cards on RuPay Platform
Credit Card Variant Range of Credit Card limit
PNB RuPay Platinum/PNB Patanjali RuPay Platinum Rs. 10,000/- to Rs. 5,00,000/-
PNB Rakshak RuPay Platinum Rs. 25,000/- to Rs. 5,00,000/-
PNB RuPay Select / PNB Millennial/PNB Patanjali RuPay Rs. 50,000/- to Rs. 10,00,000/
Select/PNB EaseMyTrip Card/ PNB Rakshak RuPay Select
VISA CARDS For individuals

PNB Classic Rs. 10,000/- to Rs. 1,00,000/-
PNB Gold Rs. 50,000/- to Rs. 5,00,000/-
PNB Platinum Rs. 50,000/- to Rs. 10,00,000/
PNB Signature Rs 1,25,000/- to Rs 15,00,000/-
For Corporate (VISA Gold & VISA Platinum)

PNB Corporate Credit Card with Individual Rs 50,000/- to Rs 5,00,000/- (up to Rs
liability 10,00,000/- in exceptional cases)
PNB Corporate Credit Card with Corporate Rs 5,00,000/- to Rs 1.00 Crore
liability
 Add-on cards: Maximum two add-on cards can be issued only to spouse, mother, father,
major son and major daughter (unmarried) of the primary cardholder(age of add on
cardholder should be between 18 and 70 years). Add on cards are not issued in case of
Corporate Credit Cards
 In case of Credit Card issuance against FDR through digital mode, minimum age of card
applicant be at least 18 years and upper age criteria is capped at 75 years
 Validity period of Credit Card shall be up to 7 years
 Sourcing Of Credit Card Applications
(a) Through branches through Credit Card Processing Centre (CCPC)
(b) Through Mobile Application
(c) Through DIY (Do It Yourself) link available on Bank’s Website – www.pnbindia.in,
www.pnbcard.in)
(d) Through online link available on Bank’s digital platforms (PNB One & IBS)
(e)Through PNB One for issuance of Credit Card against fixed deposit
(f) Credit Card Subsidiary – PNB Cards & Services Ltd
(g) Co-branding tie-ups organizations/merchants
 Customers with CIR score 0/-1/No credit history Such applications will be sanctioned by the
sanctioning official as per sanctioning powers and should be placed to next higher-level official
for sighting.
 If the Credit Card has not been activated by the customer for more than 30 days from the
issuance, OTP based consent for activating the credit card will be sought from the cardholder. If
no consent is received for activating the card, the credit card account will be closed by the Bank
without any cost to the customer within seven working days from date of seeking confirmation
from the customer
 Age Criteria: For VISA/RuPay Cards, the applicant should be between the age of 21 years and
up to 70 years.
 Minimum Net Annual Income
 co-branding entity – M/s Patanjali Ayurved Ltd (PAL) under co-branded arrangement
(a)Minimum required net monthly income criteria may be reduced upto Rs. 10,000/- (i.e.,
net annual income of Rs 1,20,000/- through salary) and be considered for sanctioning of
Credit Cards.
(b) Limit sanctioned for such cases will be equal to one month net income credited in their
Bank account (where monthly income of customer is less than Rs 20834/-).
(c) For other cases (where net monthly income is above Rs 20834/-), Credit Card limit will be
sanctioned as per guidelines applicable for general public and subject to maximum limit
arrived under RUM.
 Documents Required for Issuance of PNB Credit Cards
A. Application Form
1. PNB 1151R3: There is common Application form for all variants of Credit Cards for
individuals.
2. PNB 1204R: Credit Card Application Form for Corporate Credit Card with Individual Liability.
3. PNB 1205: Credit Card Application for Corporate Credit Card with Corporate Liability.
B. Proof of present/correspondence/permanent residence and Proof of identity
C. Proof of Income
Exceptions
A. Customer is newly recruited in job(case to case basis):
a) Must have relationship with PNB or with other nationalized/private bank/foreign bank and
customer must submit his statement of salary account evidencing the same.
b) Employer’s Job Offer Letter containing salary structure
c) Submission of minimum 1 month salary slip (in case of PSUs & Govt. employees) and 2 months
salary slip (for all other cases) d) applicant must have min. Net Monthly Income of Rs. 50,000/-
credited in his/her salary account (this condition is exempted in case the customer is Govt.
employee/PSUs/educational institutions/employed at IT companies/employed with Corporates
having existing relationship with our Bank/on basis of recommendation of Circle Head/Zonal Head)
D. Copy of PAN card
E.Photograph
Credit Card / Cash withdrawal limits are currently allowed as under 20% of the card limit
Out of the above cash limit, single Transaction Limit will be 50% of the Available Cash Limit.
The first transaction for cash withdrawal from ATM after activation of card is not permitted.
50% of the limit can be used for purchase of gold/jewellery.
 Interest free credit period: Free credit period for minimum 20 days and maximum upto 50 days
is available on purchases. Free credit period is not available if previous balance is outstanding, in
case of cash withdrawal from ATMs and on cash withdrawal charges, i.e., interest is charged
from date of respective transaction.
 One reward point valuing Rs. 0.25 (Twenty Five paisa) for every spend of Rs.100 is given on
individual cards in case of VISA Classic, VISA Gold & RuPay Platinum Credit Cards whereas, two
reward points (Valuing Rs. 0.25 (Twenty-Five paisa) each) are given for every spend of Rs.150
for VISA Platinum & RuPay Select/Millennial Credit Cards. In case of VISA Signature, two
reward points Reward points are given for every spent of Rs 100. Reward points are not
available in case of spend for fuel expenses, for cash withdrawals, for corporate cards with
corporate liability and debits due to charges/ fees on card.
 Reward points can be redeemed provided a minimum of 1000 points are redeemed by request
in writing, by calling at 24*7 call centre at 1800-572-9500(Toll free) or by logging on at
www.pnbcard.in or [email protected] or at www.pnbindia.in where link to Credit Card
has been provided or through PNB One App.
 The reward points on Credit Cards will be expired if not redeemed within 3 years from the date
of accrual.
 No Fuel Surcharge: Refund of fuel surcharge (exclusive of service tax and other charges) is given
on every purchase of fuel for an amount, ranging between Rs.400/- to Rs.3000/- for Classic &
Gold cards and between Rs.500/- to Rs.4000/- for VISA Platinum cards, VISA Signature, RuPay
Platinum, Select & Millennial from any Petrol Pump except for corporate card with individual
and corporate liability.
 Exclusive Features of VISA Platinum Credit Cards are as under:
(a) Concierge Services
(b) Discount Coupons (as per arrangement from time to time)
(c) Lost Card Liability Insurance: Upto Rs.50,000/-after reporting of the loss of card.
 PNB RuPay Platinum Credit Card
Refund of fuel Surcharge :Min. - Rs 12.50/- or 1% on single fuel transaction of amount greater
than Rs 500/- & less than Rs 4000/- Max. – Upto Rs 250/- within a billing cycle exclusive of
service tax and other charges
Reward points
(a) One reward point valuing Rs. 0.25 (twenty five paisa) for every spend of Rs.100/-.
(b) 300 reward points on first swipe for retail transactions or for online transactions within 90
days of receiving the Credit Card.
RuPay Insurance Program (offered by NPCI): Rs 2.00 Lakh cover for death due to personal
accident and permanent total disability
Complementary visit to select 30+ domestic Lounges in 17 cities in India – Twice per Quarter
Complementary visit to 500+ international Lounges in 300 cities worldwide – Twice a Year
PNB RuPay Select/PNB RuPay Millennial Credit Card
Refund of fuel Surcharge: Min. - Rs 12.50/- or 1% on single fuel transaction of amount greater than
Rs 500/- & less than Rs 4000/-Max. – Up to Rs 350/- within a billing cycle exclusive of service tax and
other charges
REWARD POINTS:
(a) Two reward points for every spend of Rs.150/-
(b) 300 reward points on first swipe for retail transactions or for online transactions within 90 days
of receiving the Credit Card.
(c) 2X bonus reward points on retail merchandise/online within 90 days of receiving the Credit
Card except for cash withdrawal and fuel expenses.
RUPAY INSURANCE: Rs 10.00 Lakh cover for death due to personal accident and permanent total
disability
Lounge Access: same as PNB RUPAY PLATINUM CARDS
 PNB RAKSHAK RUPAY PLATINUM AND SELECT CREDIT CARDS can be issued to defence
personnel/officers maintaining salary or deposit account with our bank opened under
Rakshak Plus scheme on the existing terms and conditions for issuance of Credit Cards to
individuals drawing their salary from accounts maintained with PNB.
 PNB RAKSHAK RUPAY PLATINUM CREDIT CARD can be issued to personnel below officer rank
and PNB RAKSHAK RUPAY SELECT CREDIT CARD to officer rank, with a separate card design
and logo of defence forces with Zero joining fee
 Features of Contactless Cards (Wave & Pay)
Purchase transactions up to Rs 5000/- can be made through the contactless card is almost
twice as fast as conventional Credit Card purchases because no signature or PIN verification
is required.
Maximum 10 Contactless transactions can be done in a day. Maximum per day limit for
contactless transactions is Rs 30,000/-.
 PNB Credit Cards for NRIs are issued on VISA platform
The Applicants that hold either an NRE/NRO/ or FCNR fixed deposit Account with PNB in
their own name. *The amount held in NRE/NRO/ or FCNR should be equivalent of INR
100000 (Minimum)
Card Credit limit will be 80% of the amount of deposit with PNB. Lien will be marked on the
deposit held:Rs 80000/- to max Rs 500000/- limit
 While recommending the applications of a visually impaired person, branch office should
clearly mention on the face of application in bold letters “APPLICATION OF VISUALLY
IMPAIRED PERSON”. Only photocard will be issued. Card Credit Limit: Minimum:
Rs.10,000/-, Maximum: Rs.25,000/-
 Credit card against term deposit: Any Individual having a ‘Term Deposit’ with PNB in
his/her name either singly or jointly with a family member, for a minimum amount of
Rs.13000/ Age: Minimum: 18 years. There is no ceiling on the upper age limit
 Eligibility Criteria & other conditions for issuance of Credit Card against FD through
PNBONE Age Minimum 18 years to 75 years
In case of customer visit Branch to close FD, Field Functionaries to follow below steps:
Check for FD lien status in Lien Table by entering menu HCUALI in CBS
For premature closure of such FDR 10 days notice is required by customers
 General Guidelines for Branches
Branches to capture the full details of customer in Credit Card Application sourcing menu
CCAPP in CBS with proper maker / checker
Branches will scan and upload the duly filled-in Credit Card application along with other KYC
documents and annexures through Document Scan and Upload facility or any other
alternate mode for digital transmission of data and application in secured way.
On Submission of Credit Card Application in CCAPP menu in CBS, a Unique Application
Reference Number (UARN) will be generated
Branches can inquire Credit Card details in CBS CUSTSRCH menu, through reverse integration
of CBS with CCMS (Genius), basis on Mobile Number, PAN Number, CBS Account Number or
CBS customer Id.
To reduce the turnaround time in approval of credit card applications, functionality has been
developed in existing CCAPP menu for pre-filling of customer details as per details already
available in CBS
 ELIGIBLITY OF CORPORATE CREDIT CARD
Executives/ Employees of the corporate including companies, registered societies/ Institutions,
Partnership and Proprietorship firms maintaining satisfactorily operated account with our Bank
that satisfy the following conditions: -
a) Name of the executive/ employee is recommended by the Corporate for issuance of
‘Corporate Credit Card with Individual liability’.
b) The applicant executive/ employee should be literate person.
c) The applicant executive/ employee should be between 21-70 years’ age.
d) The applicant should have minimum annual Income as under:
Gold & Platinum Card: Minimum annual income Rs.3,50,000
 Corporate Credit Card with Corporate Liability (CCCL) CORPORATE CREDIT CARD TYPE: PNB
Corporate (Gold & Platinum)
 Corporate Enjoying Credit Exposure from The Bank - The maximum corporate card limit
per corporate for corporate card with corporate liability shall not exceed 15% of average
operating expenses of the previous three years, however where corporate is less than three
years old, average operating expenses for last two years as per financial statements of the
corporate may be considered.
 Normally the Corporate Credit Cards limit per corporate on Corporate Credit Cards with
corporate liability is Rs.50,00,000/- (Rupees fifty lacs). However, In the case of big corporate,
exporters etc., who frequently travel abroad higher limits can be considered on merits
having a bearing on the Working Capital Limit sanctioned to the Corporate by the bank
subject to maximum of Rs.1,00,00,000/- (Rupees One Crore).
 Corporate Not Enjoying Credit Exposure from The Bank - Limit to be assessed based on the
credit summations in the account of the corporate i.e., 20% of average credit summations of
previous two years with maximum corporate Credit Card limit of Rs 20.00 lakh, whichever is
lower.
 Corporate having Deposit with the Bank - Limit to be provided based on the TERM
DEPOSIT/OTHER DEPOSITS pledged with bank i.e., Maximum 80% of the Term Deposit/Other
deposits amount or Rs.1.00 Crore, whichever is lower. No other eligibility criteria will be
considered as the credit limit is 100% secured by way of marking lien on term deposit held
with the Bank
 Power Chart for sanctioning of Corporate Credit Card with Corporate Liability
CORPORATE ENJOYING CREDIT EXPOSURE FROM THE BANK:
(a) For Corporate enjoying credit exposure under Branch Office (excluding LCB) / Circle
Office Powers: 5% of Credit exposure of corporate or maximum Rs.10 Lakh, whichever is
lower, may be approved by Circle Head. For Corporate enjoying credit exposure under
LCB Powers 5% of Credit exposure of corporate or maximum Rs.10 Lakh, whichever is
lower, may be approved by head of LCB.
(b) For Corporate enjoying credit exposure under Zonal Office/Head Office powers,
including credit exposure under CO power (in case corporate Credit Card limit more than
10 Lakh and upto 20 Lakh): 10% of Credit exposure of corporate or maximum Rs.20 Lakh,
whichever is lower, may be approved by Zonal Manager.
(c) For Corporate Credit Card Limit more than 20 Lakh: General Manager (Credit Card
Vertical-BA&RM Division), HO has full powers to sanction Corporate Credit Limit as per
extant guidelines. In absence of GM, DGM Credit Card Vertical, BA&RM Division to
exercise powers of GM till GM is posted in Credit Card Vertical-BA&RM Division.
 CORPORATE NOT ENJOYING CREDIT EXPOSURE FROM THE BANK:
Corporate having DEPOSITS in shape of Term Deposit/other deposit with the Bank:
(a) 80% of the term deposit amount or Rs.10 Lakh, whichever is lower, under CO power.
(b) 80% of the term deposit amount or Rs.20 Lakh, whichever is lower, under ZO power
(c) General Manager, Credit Card Vertical-BA&RM Division – Above Rs.20
 Pre-Qualified Credit Card (PQCC) through digital channel:
Minimum Limit ₹ 10,000/- and Maximum Limit ₹ 5 Lacs (For Customer) & ₹ 10 Lacs (For Staff),
subject to Risk Under-writing with nil joining fee/ Age 21-70 Years
1. Staff, Ex-Staff, Salaried, Customer having account under Rakshak Plus Scheme:Gross Annual
Income >=Rs. 250000/- (Consistent credits per months of Rs. 21000/- & more with a variation of
<=20% in any last 10 months out of last 12 months will be considered while calculating Gross
Income of the customer. Salary for any two months out of last three months is mandatory.
Further, last month salary should also be credited in the account mandatorily
2. QAB based customers: Consistent QAB for last 2 Quarters >= Rs. 35,000/- (Limit will be equal to
average of last 2 Quarters QAB with Maximum limit of Rs. 0.50 Lacs or subject to limit arrived
under RUM). The Final Limit assigned to the customer will be subject to Proposed Limit, Limit
arrived assessed under Risk underwriting model or Rs. 50,000/- whichever is Minimum.
The customer must have done minimum 5 transactions through digital channel on Quarterly basis
(i.e., minimum 10 transactions over last 2 quarters) to ensure the customer is digitally active.
3. Housing Loan Borrowers Sanction limit should be Rs. 20 lakhs & above and loan account
should be older than 12 months (repayment stands started)
4. Car Loan Borrowers Sanction limit should be Rs. 5 lakhs & above and loan account should be
older than 12 months.
5. Personal Loan Customers Loan account should be older than 3 years
6. Account Vintage 12 months (except for Personal Loan borrowers as mentioned above)
7. CIC score For Staff, Ex-Staff, Salaried, customer having account under Rakshak Plus Scheme 700
& above, 0 & -1
For QAB basis :750& above
700 & above (Housing Loan & Car Loan Borrowers)
750 & above (Personal Loan borrowers)
No Delinquent Credit facility No instance of DPD of 90+ days for last 12 months The loan account
against which PQCC is being allowed/sanctioned should not be in SMA-1/SMA-2 at any point of time
from the date of sanction in case of HL/VL/PL borrowers.
Overdue/Default in CIC Reports Up to Rs. 5000/-
No instance of written- off/settled/suit filed credit facility in CIC
CIC Inquiry Not more than 10 CIC enquiries of other Bank Credit Card during last 3 months.
 Addition of customer segment on basis of Transactional Relationship Value (TRV) in eligible
customer base of Pre-Qualified Credit Card (PQCC)
Age 21-70 years
Gross annual income Rs 2.50Lakh & above
Minimum amount of credit transaction:
(a) Minimum amount of Rs. 21,000/- (in multiple entries during a calendar month) is credited in the
operative saving account of the customer for last 10 months out of last 12 months. Credit for any
two months out of last three months are mandatory.
(b) The amount of Rs. 21,000/- (in multiple entries during a calendar month) should be credited in
the account mandatorily in the last calendar month.
Minimum QAB to be maintained Rs. 2000/-
Exclude last 18 months SMA-1/SMA-2/NPA customer (In-line with PAPL)
750 CIBIL TU or equivalent & above
Customer having status as Housewife/student in CBS-CRM field such as employment details/
occupation type or professional activity are not eligible under PQCC segment on basis of
Transactional Relationship Value (TRV)
 Cardholder can get the facility to transfer the balance from any other bank’s Credit Card to PNB
Credit Card under EMI scheme with repayment period of 6 months.
Finance Charges: @ 0.99% p.m
Monthly Instalment: Rs172.50 for every Rs.1000/-.
Processing fees: @1% of Balance Transfer amount or Rs.199, which-ever is higher
Eligible Amount: Minimum: Rs.2000/- Maximum: 90% of Card Credit Limit or available credit limit
whichever is lower
 The Easy Pay plan is applicable only on retail purchases: The cardholder can avail this facility for
multiple retail purchase transactions, provided each one of them is equal to or more than Rs.
2500/-, can combine these transactions and move the consolidated purchase amount to Easy
Pay Plan
The repayment period under Easy Pay plan is 3, 6, 9, 12, 18, & 24 months. The tenure option of 36
months is only available for booking amount greater than or equal to Rs. 30,000/-.
Processing Fee : 2% of Transaction amount minimum Rs. 200/-
Finance Charges: 18% p.a. (1.5% p.m.)
Prepayment charges/cancellation fee: 3% on outstanding amount
 Extending EMI facility to Credit Card holders for conversion of outstanding Credit Card dues into
EMIs – Balance EMI facility
The cardholder can avail this facility for outstanding Credit Card dues which must be equal to or
more than Rs. 10,000/-. There is no upper capping for conversion of outstanding card dues.
The repayment period under Balance EMI facility will be 3, 6, 9, 12, 18 & 24 months.
Finance Charges
 MINIMUM AMOUNT DUE (MAD) : The MAD will be 5% of the Cardholder existing revolving
balances (Retail/Cash/Balance Transfer) and monthly installment due (or all monthly
installments due in case of multiple Easy Pay booked by the Cardholder).
 GST @ 18% shall be levied on all fees, interest charges etc. as applicable
 PNB Insta Pay EMI Scheme at PoS & e-Commerce
Minimum transaction amount should be Rs.2500/- or above.
The repayment period under PNB Insta Pay EMI Plan is for 3, 6, 9, 12, 18, & 24 months
Finance Charges:
With prepayment charges :NIL

 Credit Card Mobile App – PNB Genie PNB Genie V 2.0 is available in Google Play Store and
Apple Store
 PNB Saral is an agent based mobile application wherein Bank employee and Direct Selling
Agents (DSA)/Partner Selling Agent (PSA) hired by our subsidiary PNB Cards & Services Ltd
(PNBCSL) acts as an agent to onboard customers
 Issuance of Virtual Only Credit Card through digital channels: The facility to view Virtual
Credit Card has already been provided in PNB GENIE credit card application through E-Card
section. Currently the option of ‘Only Virtual Card’ or ‘Physical Card’ will be provided to
Customer on Pre-Qualified Credit Card Onboarding Journey through PNBONE and Internet
Banking (IBS). In case of option selected ‘Only Virtual Card’ in Pre-Qualified Credit Card
onboarding journey, Credit Card CVV will be dynamic & for every usage a new CVV will be
generated i.e., card CVV will change after every transaction on E-commerce website
 Long Code Pull SMS facility for Credit Card Customers
1. To activate a Card, SMS ACTIVLAST 6 DIGIT OF CARD NUMBERDOB IN DDMMYYYY> TO
7092200200
2. To deactivate a Card, SMS DEACTIVLAST 6 DIGIT OF CARD NUMBERDOB IN DDMMYYYY>
TO 7092200200
3. To Generate a Pin, SMS CARDPINLAST 6 DIGIT OF CARD NUMBERDOB IN DDMMYYYY> TO
7092200200
4. To Get mini statement, SMS CCBALLAST 6 DIGIT OF CARD NUMBER MMYYYY month and
year of which statement required> TO 7092200200
5. To Block a Card, SMS HOTLAST 4 DIGIT OF CARD NUMBER TO 7092200200
 Operationalization of Credit Card on UPI: facility is currently available for Rupay Credit
Cardholders only
 Smart EMI For RCC on UPI:
 Scoring Model – Card credit limit shall be assessed by processing of every application
through Risk Underwriting Model (RUM). Initially, all the applicants shall go through GO-
NOGO analysis to assess their eligibility for Credit Card. An applicant not fulfilling any of the
fixed eligibility criteria shall be marked as “NOGO” i.e., ineligible for Credit Card.
 Applicable CIC Score for sanctioning of Credit Card:
The minimum eligible CIC Score for any applicant is 680.
Applicable CIC Score should be in the range of 680 & above, for CIBIL TU OR equivalent score
of other CICs in terms of alignment of credit scores of various CICs, which is as under:
CIBIL – 680 & above
CRIF (HighMark) - 589 & above
Experian – 699 & above
Equifax – 641 & above
(i) Cards will be issued basis on any one of the above CICs out of CIBIL, CRIF (High Mark),
Experian, Equifax. This is not applicable for sanctioning of card to PNB staff.
(ii) CIBIL TU uses score/index of (-)1 (No credit history or inadequate history in last 24 months)
& Score/index of 1 to 5 (i.e., History less than 6 months):
(iii) Such applications will be sanctioned by the sanctioning official as per sanctioning powers
and should be placed to next higher-level official for sighting.
 The power of discretion for sanction of Credit Card to the applicant with CIC scores less than as
mentioned in the Credit Card Business Policy or having old history of overdue amount above
Rs.5,000/- for non-staff/public and Rs.10,000/- for staff categories are mentioned as under:
Chief Manager, CCPC Credit Card limit upto Rs 5.00 Lakh
AGM, Credit Card VerticalBA&RM Division Credit Card limit above Rs 5.00 Lakh
 The credit limit on the card be sanctioned as per below delegated powers:
GUIDELINES FOR INCOME RECOGNITION, ASSET CLASSIFICATION & PROVISIONING AND

COMPROMISE/ SETTLEMENT IN RESPECT OF CREDIT CARDS
Credit Card account will be standard account so long as the Cardholder pays the Minimum Amount
Due (MAD) by the due date.
Credit Card account under Standard Category is further classified as Delinquent/Irregular if an
account is overdue as under:
NPA Credit Card account: A Credit Card account is treated as non-performing asset if the Minimum
Amount Due (MAD), as mentioned in the statement, is not paid fully within 90 days from the due
date of the bill
NPA Credit Cards are further categorised as under:
(a) Sub-Standard Credit Card Account: The Credit Card account which has remained in NPA category
for a period less than or equal to 12 months is classified as substandard account.
(b) Loss Credit Card Account: The Credit Card account which has remained in NPA category for more
than 12 months is classified as Loss account.
If a Credit Card account is classified as NPA, all other credit facilities in same capacity granted to the
Cardholder will also be treated as NPA, similarly Credit Cards in STANDARD Category will be
classified as NPA due to percolation effect of other credit facilities availed by the customer from our
Bank.
 The appropriation of recoveries in NPA Credit Card accounts (irrespective of the
mode/status/stage of recovery actions) are appropriated in the following order of priority:
(i) Expenditure/out of Pocket expenses, incurred for recovery (earlier recorded in
Memorandum Dues);
(ii) Interest irregularities/accrued interest;
(iii) Thereafter towards the principal Irregularities/ Outstanding, i.e., Ledger balance
outstanding at the time of classification of Credit Card account as NPA after reversal of DI
(De-recognized Income).
 Appropriation of Recoveries in OTS accounts (irrespective of the mode/ status/stage of recovery
actions) shall be regulated in the following order of priority:
(i) Principal irregularities, i.e., NPA outstanding in the account.
(ii) Interest irregularities/accrued interest.
(iii) Thereafter towards the expenditure/Out of Pocket Expenses incurred for Recovery
(earlier recorded in Memorandum Dues)
 Commission Payable to Recovery Agents/Agencies
 The SMA-II Credit Card accounts are allocated by the concerned Circles to BCAs for regularization
of these cards. Concerned Circles will recommend the amount of commission payable to BCAs
on account of recovery made in SMA-II Cards. (Presently 2.50% of amount recovered in SMA-II
accounts) subject to recovery of at least MAD (minimum amount due).
 All Credit Card accounts identified as NPA in terms of extant RBI guidelines are eligible for
compromise/negotiated settlement/one-time settlement, only after 3 months from its date of
slippage into NPA
 For NPA Credit Card accounts where Memoranda balance is up to Rs. 50,000/
 For NPA Credit Card accounts where Memoranda balance is more than Rs.50,000/-
 To consider the OTS offer, minimum 10% of OTS offered amount is to be made up front with
the request for OTS. However, the cases where OTS amount is payable/or is paid within
three months from the date of settlement Cardholder may be allowed to pay OTS amount
without any interest.
 In exceptional cases where the Cardholder fails to pay the total OTS offer amount within
stipulated time i.e., 3 months in such cases, the request of Cardholder for extension of OTS
payment period will be placed to AGM (HO: BARM-Credit Card Vertical) for consideration
which will be extended up to 12 months (maximum 2 times), interest in such cases to be
charged as under: -
For full payment of OTS within 12 months of approval: Prevailing MCLR (1-year) at the time
of approval of OTS + 1% on simple basis on reducing balance from the date of conveying
approval in writing to the Cardholder
 The request of the Cardholders for updation of their Credit Card record with CICs (which are
closed under OTS) will be considered upon deposit of full sacrificed amount + simple Interest
@ 18% p.a. along with applicable GST, from the date of closure of Credit Card till the date of
approval given by Bank for considering the request to close the Credit Card as normal
closure instead of closed as settled.
’Upon receipt of the total approved amount from the Cardholder, his/her CIC’s record
pertaining to Credit Card, will be updated as normal closure instead of closed as settled.’’
The authority to consider the request lies with AGM/DGM (HO: BARM-Credit Card Vertical),
for approval.
 “All filed functionaries are advised to Run MARKOTS command before depositing the OTS
amount partly/fully. So, that account may not get upgraded considering it as recovery.
Please follow the guidelines meticulously.”
 Ledger Balance upto Rs. 1.00 lakh No Legal Action shall be taken
 In case Competent Authority is of the view that recovery from legal recourse is not viable in
any particular case legal action can be waived by the competent authority even if ledger
balance outstanding is above Rs. 1.00 lakh
For various ANNEXURES refer circular if required.
MPD Circular No. INTRODUCTION OF ROLE OF GROUP CHIEF INFORMATION SECURITY OFFICER: GCISO will now be
08/2024 responsible for information Security and IT Risk Management Program at Group level which includes
RRBs, subsidiaries (where Bank has majority stake) and overseas offices/branches.
MPD Circular No. FORMATION OF SOFTWARE DEVELOPMENT CELL(SDC) AT BENGALURU
07/2024 With formation of SDC Bengaluru, there will be 5 SDCs: Gurugram, Lucknow, Kolkata , Hyderabad &
now Luckhnow.
IBD Exchange PERMISSION TO PARTICIPATE IN THE SYNTHETIC SECURITISATION PROGRAM OF PARENT BANK
Control Circular A 'synthetic securitization' is a structure wherein credit risk of an underlying pool of exposures is
No. 114/2024 transferred, in whole or in part, through the use of funded or unfunded credit derivatives or
guarantees that serve to hedge the credit risk of the portfolio while the exposure continues to
remain on the balance sheet of the lender
IBUs are hereby, permitted to participate in the synthetic securitization program of its Parent bank
subject to following conditions
i. IBU has adopted the Basel III framework
ii. IBU shall notify the Authority before the exposures of the IBU are incorporated in the Parent
bank’s program for synthetic securitisation
iii. IBU shall comply with provisions of PRU Direction, IFSCA Banking Handbook
iv. The Authority may require the IBU to submit a copy of the reports being submitted to its
Home Regulator for such transactions to the extent such report pertains to the assets of the
IBU included in the program on synthetic securitisation.
IBD FOREIGN ADVISORY FOR TIMELY REPORTING AND DUE DILIGENCE WHILE REFERRING CASES TO RBI
EXCHANGE AD Branches are advised to timely submit return to Nodal Office- TFC Delhi along with proper
CIRCULAR NO. information by 3 th day of the close of the month.TFC Delhi shall consolidate the data and submit to
42/2024 RBI on or before 5 th day of the close of the month.
Reporting desk at HO-IBD is advised to ensure timely submission of complete and accurate
statement in the prescribed format on or before 7th day of the succeeding month.
OPERATIONS – OUTSOURCING OF CASH LOADING TO MS VENDOR s BNAs
ADC & RECON Cash Issuance :Cash Issuing Branch will issue cash to MS Vendor on receipt of Cash Indent by using
CIRCULAR NO. - PAYCRA menu in CBS. EOD of BNA The EOD at BNA will be done by the MS Vendor
19/2024 Reconciliation of the cash withdrawal and deposit transaction shall be done centrally by Recon Cell-
Head Office in single GL.Complaints for failed cash deposit transactions will be lodged at Call
Center/CGRMS.For any delay (beyond T+2) in submitting the EJ logs, MS vendor shall be
completely liable for the penalty levied on the Bank.
MPD Circular No. SETTING UP OF CENTRALISED PROCUREMENT & PARTNERSHIP DIVISION (CPPD) AT HEAD OFFICE
09/2024 CPPD shall handle all procurement activities exceeding ₹ 5 lakhs for HO Divisions through Tenders
/RFP /other procurement modes (this division shall perform procurement in case of lower amount
also, where tendering process is involved)
The division will be functional w.e.f. 1st August,2024.
The redesigned structure with a centralized model shall consist of five specialized cells:
1. Designing Cell
2. Processing Cell.
3. Project Approval, SLA & Payment Cell (including establishment)
4. Change Request, Nomination Cell (Incl. Inventory Management)
5. Audit, Policy, Grievance & Compliance Cell
 CPPD shall provide a quarterly status report of all tenders/RFPs/RFQs/New Partnership etc., to
the CGM Level Control and Support functions Committee.
 Divisional Head – Centralised Procurement & Partnership Division will be 2nd in Command of
Procurement function of the bank and oversee overall procurement strategy for Goods and
Services (Both IT & Non-IT).
 Designing (Incharge) – Centralised Procurement & Partnership Division will be Responsible for
overall co-ordinating the preparation & designing of Tender/RFP/RFQ/RFE etc
 Processing (Incharge) – Centralised Procurement & Partnership Division will be Responsible for
overall Procurement function pertaining of the bank and procurement strategy for Goods and
Services (Both IT & Non-IT) with reference to assigned role.
 Incharge of Partnership & Vendor Management Vertical consisting (i) Project Approvals, SLA &
Payment Cell including establishment; (ii) Change Request & Nomination Cell (incl. Inv. mgmt.)
and (iii) Audit, Policy, Grievance & Compliance Cell.
 Designing Cell – Centralised Procurement & Partnership Division will be responsible for Drafting
comprehensive and clear tender/RFP/RFE/RFQ etc. documents that align with the bank's
procurement policies and requirements.
 Tender/RFP Processing Cell shall be responsible for processing the floated Tenders/RFPs
LOANS & PENAL CHARGES ON ADVANCES – EXECUTION OF SUPPLEMENTARY AGREEMENT & REVISION OF
ADVANCES EXISTING DOCUMENTS
CIRCULAR NO. 97  Supplementary Agreement, PNB 1319 (as per Annexure) for switchover from penal interest to
/ 2024
penal charges is to be executed by all the existing borrowers eligible for levying of penal charges
as per Policy on Penal Charges on Advances.
 Further loan agreement documents have been updated by incorporating the relevant clause on
penal charges
MPD CIRCULAR REVAMPING OF BUSINESS ACQUISITION & RELATIONSHIP MANAGEMENT (BA&RM) DIVISION
NO. 10/2024 To have focused approach on marketing of the Bank Products and to drive customer acquisition, the
Competent Authority has approved realignment of functions in BA&RM division by creating
following sections: -
a. Deposits & Marketing
b. Cards and Merchant Acquiring Business (Cards & MAB)
c. Wealth Management and Third-Party Products
MPD CIRCULAR SETTING UP OF DATA PRIVACY & MANAGEMENT DIVISION (DPMD) AT HEAD OFFICE & REVAMPING
NO. 11/2024 OF OPERATIONS DIVISIONAL GROUP
DPMD will be led by a General Manager, designated as CDMO (Chief Data Management Officer).
The division has been tasked with overseeing data quality and customer data privacy within the
bank.DPMD will facilitate a comprehensive approach to data governance & compliance by aligning
KYC with broader data protection initiatives and task related to managing Inoperative & DEAF
Accounts.Operations Divisional Group will consist of 4 divisions
I. Data Privacy & Management Division (DPMD)
II. General Banking Division
III. ADC & Reconciliation Division
IV. Customer Care Centre Division
MPD CIRCULAR HEAD OFFICE STRUCTURE - DIVISIONS & DIVISIONAL GROUPS:List of HO Divisional Groups and
NO. 12/2024 Divisions has been updated based on the modifications approved and present reporting structure,
having 23 divisional groups.
AGRI Division DEENDAYAL ANTYODAYA YOJANA- NATIONAL URBAN LIVELIHOODS MISSION (DAY-NULM):
99/2024 MODIFICATIONS: As per loaning Powers Agriculture Division Circular No. 37/2023 dated 09-05-2023:
“Loans above ₹10 lakhs and upto ₹20 lakhs can be sanctioned to eligible SHGs as per discretionary
loaning powers. However, circles where NPA level in SHG financing under NULM scheme is more
than 10%, financing under the scheme shall be restricted to ₹10 lakhs”
AGRICULTURE APPRECIATION CUM RECOGNITION CAMPAIGN “SAMOOH-UTTHAN” FOR BOOSTING SHG
DIVISION PORTFOLIO OF BANK (20-07-2024 To 27-09-2024)
CIRCULAR NO. Zone-wise targets for the Campaign:- The target for the campaign is net accretion of Rs.1500 Crore
100/2024 under SHG portfolio
In case of enhancement/ fresh sanctions under NRLM latest guidelines of MoRD should be followed
(i.e. Minimum Sanction limit of Rs.6.00 lakh, minimum DP for 1st year should be Rs.1.50 lakh, 2nd
Dose should be minimum of Rs. 3.00 lakh and third dose should be minimum of Rs. 6.00 lakh or as
per MCP).EDW report Camp-026 for Monitoring of Progress under SHG Campaign.
MSME DIVISION COVERAGE UNDER NEW CREDIT GUARANTEE SCHEME FOR STARTUPS
CIRCULAR NO. Government of India through National Credit Guarantee Trustee Company Limited (NCGTC) will
48/ 2024 provide guarantee coverage to its Member Lending Institutions (MLIs) on debt facilities extended by
them to Startups recognized by the DPIIT
Field Functionaries to use “CGSSU” as guarantee cover code in CBS for the accounts for which
guarantee under CGSS is obtained from NCGTC.
 After disbursement of loan amount in CBS, the same is to be conveyed to HO as per
Annexure II and HO will update it in the portal. Accordingly, Fee Invoice will be generated for
current FY. The fee is to be paid by branches within 3 days on invoice generation.
RABD CIRCULAR CENTRAL SECTOR INTEREST SUBSIDY SCHEME (CSIS) ON EDUCATION LOANS - OPENING OF WEB
No. 59/2024 PORTAL FOR LODGEMENT OF CLAIMS FOR FY 2023-2024
 Nodal Bank (Canara Bank)
 The benefits of the scheme are applicable to students belonging to Economically Weaker
Sections (EWS) pursuing professional/technical courses in India as approved under the IBA’s
scheme, having an annual gross parental / family Income with upper limit of Rs. 4.50 lakh
per year (from all sources)
GENERAL REG: RESTRICTING LINKAGE OF ONE MOBILE NUMBER WITH MAXIMUM FIVE CUSTOMER IDS-
BANKING FUNCTIONALITY OF EXCEPTION HANDLING
DIVISION  Process flow for exception handling for genuine cases wherein One Mobile number is to be
CIRCULAR NO.
linked to more than 5 Cust IDs
28/2024
i. Branch users shall forward the request of genuine cases to Circle Office through
captioned menu option ALERTS by choosing applicable drop down option and filling
up details like Cust ID, Mobile Number etc, as per screenshot below:
ii. ZC User at Circle Office will approve the request in ALERTS menu after obtaining
approval from Circle Head
iii. After approval by ZC user, branch user will be able to link the mobile number
through ALERTS
 Process flow for registering Staff mobile number in non-staff Cust ID and BC mobile number in
non-BC CUST ID
a. System will not allow registering staff mobile number/BC mobile number in non-staff
Cust ID/non BC Cust ID until relationship details are captured in CCBM/CRM.
b. After capturing the details system will allow registering staff mobile number/BC mobile
number in non-staff Cust ID/non BC Cust ID:
LOANS & GUIDELINES FOR ISSUANCE OF SOLVENCY CERTIFICATE-MODIFICATION AND CONSOLIDATION
ADVANCES For requests beyond their power (i.e. for
CIRCULAR NO. 98 above ₹10.00 Crore), PLP Head /MCC/CBB
/ 2024
Head shall issue the certificate after approval
from Circle Head (DGM). In case, where Circle
office is headed by AGM then approval shall be
sought from Zonal Office (DGM and above
handling Credit Portfolio).In case of LCB / ELCB
Branches, Solvency Certificate shall be issued by
DGM and above of respective LCB / ELCB.
Solvency certificate shall be valid for 6 months
from the date of issuance. More than one
solvency certificate may be issued, if, only
satisfactory proof is available about the ability
of the customer to handle more than one
contract at a time.
 Solvency Certificates should be issued on select clients only on merits.
 Further, in order to keep record of such solvency certificates issued by a branch, it is advised that
all such certificates issued be numbered serially and should be entered in the register named as
‘solvency certificate issue register.
 For Methodology for Computation of Networth / Total Net Means refer circular
 Generation of Solvency Certificate from Finacle through SOLV Menu
 Applicable Charges: 0.10% of certificate amount with a minimum of ₹1000/- and maximum
₹25000/-. Any additional certificate issued within a period of 3 months of issuance of 1st
solvency certificate, only 50% of the applicable charges shall be levied.
CUSTOMER CARE CAPTURING OF CUSTOMER FEEDBACK THROUGH QR – CODE BY BRANCHES
CENTRE As per requirements of EASE 7.0, the bank should have standardized feedback capture mechanism
CIRCULAR NO: through QR Code for branch visit satisfaction. In this regard, all branches are requested to display
31/2024 the QR Code for feedback
DBT DIVISION COLLECTION OF CASH FOR M/S SPICE MONEY LIMITED THROUGH FCMBR
CIRCULAR NO.  Funds Collection module (FCM) through branches, a number of Corporates have been
43/2024 provided with the Collection facility thorough our Branches
 Recently, M/S Spice Money Limited, a leading Fintech company serving the end customers in
Banking related services and Travel related products and services through Merchants or
Distributors has approached us to facilitate customized Collection facility across Branches
MSME 50/2024 e- PM VISHWAKARMA SCHEME - DIGITAL JOURNEY
REFER DIGITAL ESSENSE FOR e-PM VISHWAKARMA (Chapter 9)
IRMD 36/2024 PNB SAJAG 2.0 REFER DIGITAL ESSENSE (Chapter 22)
IRMD CIRCULAR COMPOSITION OF REGULATORY CAPITAL AS PER RBI MASTER CIRCULAR ON BASEL III CAPITAL
NO. 35 / 2024 REGULATIONS (please read RBI circulars/Utkarsh booklet in thi reference)
TMD CIRCULAR AMENDMENTS IN DELEGATED AUTHORITY TO ATTEND/CLOSE THE ALERTS AT VARIOUS LEVELS IN
NO: 65 /2024 OFFSITE SURVEILLANCE SYSTEM (OSS)
For LCBs/ELCBs/CBBs Now New Delegated Authority: ZAO Checker (Scale IV & above)
Circle Offices: Auditee maker (Scale II & above) Auditee Checker (Scale III & above) ZO Checker
(Scale IV & above)
Zonal Offices: Auditee maker (Scale II & above) Auditee Checker (Scale III & above) ZAO Checker
(Scale IV & above)
Zonal Audit Offices: Auditee maker (Scale II & above) Auditee Checker (Scale IV & above)
HO Divisions: Departmental maker (Scale II & above) Departmental Checker (Scale IV & above)
The number and nature of alerts as well as the quality of closure will be put up before Head of the
respective administrative offices (i.e. Circle Head, Zonal Head, ZAO Head and Divisional Head) on
monthly basis for his/her perusal and noting
MSME DIVISION SOP FOR HANDLING OF CLEAN OVERDRAFT TRANSACTIONS IN CURRENT ACCOUNTS –
CIRCULAR NO. 49 INTRODUCTION OF MENU GRTOD & NFTOD
/2024 OD facility in customer’s Current Account can only be granted for following reasons:
a. Sanction by Competent Authority / b. Invocation of BG (in case where standalone BG is
sanctioned to customer)/ c. Devolvement of LC (in case where standalone LC is sanctioned to
customer)
 A new menu option GRTOD has been customized to grant TOD (temporary overdraft) facility in
customer’s Current Account in cases necessitating debits beyond available balance in current
account
 Menu Option NFTOD has been customized to grant TOD in Current Account at the time of BG
Invocation/LC devolvement.
GSAD CIRCULAR MASTER SFF (ASSET) INSURANCE POLICY FOR INSURANCE OF BANK’S OWN BUILDINGS/ PREMISES &
NO. 30 /2024 OTHER FIXED ASSETS (INCLUDING FURNITURE, FIXTURES, COMPUTERS & RELATED ITEMS BUT
EXCLUDING MCC) / SCP POLICIES FOR ATMs/ ALL RISK POLICY FOR LAPTOPs/MOBILEs & I- PADs etc.
 M/s New India Assurance Co Ltd through broker M/s Anand Rathi Insurance Brokers Pvt Ltd.
 Requirement of Police FIR/FR, Fire Brigade Report is as under:
Note: Requirement of final police report is waived off for all claims irrespective value.
 List of documents required in Case of Special Contingency Policy (for ATMs, CDMs, BNAs, PUMs
etc.)
a. No claims will be lodged up to loss amount of Rs.25000/-
b. For claims of loss amount Rs.25001 to Rs.50000/-
No Survey will be conducted by the Insurance Company.
c. For Insurance Claim Cases more than Rs.50000/- Survey will be conducted by the Insurance
Company. (not to change any part before survey.)
IRMD CIRCULAR SHARING OF RATING/ SCORECARD PARAMETER WITH THE BORROWERS
NO: 39/2024 Keeping in view the BCSBI code and we have to disclose the general parameters in respect of
Internal Risk Rating Models/ Scorecards of the bank with the MSME and other borrowers.
However, while sharing the general description of the parameters, the methodologies/benchmarks
and scoring patterns of the Internal Risk Rating Models/ Scorecards should not be disclosed in any
case to keep the secrecy of models of the bank. It should also be kept in mind that only those
parameters where borrower needs to improve are to be disclosed broadly.
RABD CIRCULAR CUSTOMIZED RETAIL LENDING SCHEMES FOR PERMANENT EMPLOYEES OF STEEL AUTHORITY OF
NO: 62 /2024 INDIA LIMITED- PAN INDIA.
 Minimum CIC to avail home loan will be CIBIL 680 or equivalent.
 PNB Home Loan : ROI will be Irrespective of CIC Score.
Non- CRE RLLR +BSP-0.85% (Presently 8.40%)
CRE RLLR+BSP0.85%+0.50% (CRE) (Presently 8.90%)
Max saver (TL & OD) RLLR +BSP-0.70% (Presently 8.55%)
Processing/ upfront fee Nil, under PNB Pride scheme
 PNB Car Loan : RLLR+BSP-0.65) (Presently 8.60%) with Nil process fee
 PNB Sahyog Personal Loan : RLLR+BSP+ 2.50% (Presently 11.75%)
 PNB Education Loan :: Concession in ROI by 25 bps in existing ROI subject to minimum ROI of
RLLR+BSP, Wherever applicable, in PNB Saraswati and PNB Udaan .
 Concession in ROI by 25 bps in existing ROI subject to minimum ROI of RLLR+BSP, Wherever
applicable, in PNB Saraswati and PNB Udaan .
 PNB Saraswati:
Loan upto Rs.7.50 lakhs (covered under CGFSEL Scheme): RLLR+BSP + 1.25% (Presently 10.50%)
Loan amount Rs.7.50 lakhs & above (Where ZM has relaxed the minimum 100% collateral
security criteria): RLLR+BSP+ 1.25% (Presently 10.50%)
Loan irrespective of amount (where minimum 100% collateral security is available):
RLLR+BSP+0.50% (Presently 9.75%)
 Collateral Concession Under PNB Udaan:
A separate MIS code RLSTL is to be mandatorily fed in Free Code 10

RABD 63 /2024 E OVERDRAFT DIGITAL ESSENSE BOOK Chapter 1
RABD 64/2024 Education loan consolidated separately
GSAD- 31/2024 OPENING OF BRANCHES/OFFICES DURING QTR 1 OF F.Y. 2024-25: Total number of 16 branches have
been opened during the Qtr.1 of F.Y. 2024-25 (01.04.2024 to 30.06.2024)
TMD CIRCULAR ADDITIONAL FACILITY FOR CUSTOMER TO ENABLE TRANSACTION(S) IN MBS WHICH ARE DECLINED
No. 68/2024
BY EFRM SYSTEM
Presently customer has three options to enable transactions which have been declined by EFRM
system viz.
1.Self-authenticate in Internet Banking Services (IBS)/2.Visit branch wherein branch user may use
HEFRM menu in CBS/3.or call on 1800111626.
Now, an additional facility has been provided to customer wherein customer can perform self-
authentication on MBS, on similar lines as that of IBS. Path to access self-authentication in MBS:
Services->Others->EFRM Self Authentication
GOVERNMENT ISSUANCE OF “NO OBJECTION CERTIFICATE” BY PCDA (P) PRAYAGRAJ FOR CLOSURE OF
BUSINESS PENSIONER’S/FAMILY PENSIONER’S BANK ACCOUNT AND FINAL WITHDRAWAL BY THE NOMINEES
DEPARTMENT Procedure as mentioned in circular may be adopted for release of amount lying in the account of
CIRCULAR NO. deceased Defense pensioner/ family pensioner who are drawing their pension through SPARSH to
107/2024
their nominee.
CISD CIRCULAR ADVISORY ISSUED BY CERT-IN IN RELATION TO PHISHING ATTACKS TARGETING CROWDSTRIKE
NO. 16/2024 USERS: Official fixes have been released from both CrowdStrike and Microsoft for the issue related
to faulty update to the Crowd Strike Falcon Sensor software led to crashing Microsoft Windows
operating systems.
LOANS & RBI MASTER DIRECTION ON SCALE BASED REGULATION - NON-BANKING FINANCIAL COMPANIES
ADVANCES (NBFCs) – EDUCATIVE CIRCULAR
CIRCULAR NO.
100 / 2024
The Government owned NBFCs shall be placed in the Base Layer or Middle Layer, as the
case may be. They will not be placed in the Upper Layer till further notice by RBI.
 From October 01, 2022, all references to NBFC-ND (i.e., non-systemically important non-
deposit taking NBFC) shall mean NBFC-BL and all references to NBFC-D (i.e., deposit taking
NBFC) and NBFC-ND-SI (systemically important non-deposit taking NBFC) shall mean NBFC-
ML or NBFC-UL, as the case may be
 Existing NBFC-ND-SI having asset size of ₹500 crore and above but below ₹1000 crore
(except that necessarily featuring in Middle Layer) will be known as NBFC-BL
HRDD CIRCULAR CONDUCT RISK MANAGEMENT POLICY AND ASSESSMENT FRAMEWORK – HRMS DASHBOARD -
NO. 923/2024 INDIVIDUAL CONDUCT RISK SCORE OF OFFICERS
 For assessment of Conduct risk at individual employee (officer) level, 16 Key Risk Indicator
(KRIs) have been identified and the resultant score will be termed as Individual Conduct Risk
Score.
 In order to calculate the Individual Conduct Risk Score of officers, a new module has been
developed in the Bank’s HRMS portal.
ITD Circular No. STANDARD OPERATING PROCEDURE (SOP) - DEATH CERTIFICATE UPLOADING IN CBS MENU-
ITD/CBS/05/2024 CLAIM Functionality to upload death certificate has now been enabled in CLAIM menu w.e.f
23.07.2024. The death certificate to be uploaded should be in PDF format with maximum size of
upto 5 MB.SOP for upload of death certificate through CBS menu CLAIM has been attached as an
Annexure
IMPORTANT POINTS CIRCULARS MONTH AUGUST 24

AGRICULTURE PNB BHANDARAN: SCHEME FOR FINANCING AGAINST PHYSICAL WAREHOUSE RECEIPTS (WHR)
DIVISION The scheme has been reinstated for our existing borrowers only and renamed as PNB Bhandaran.
CIRCULAR Further, Board has accorded approval for appointment of fresh Collateral Managers.
NO.106/2024 Finance against warehouse receipts in physical mode is allowed to existing borrowers only, dealing
with our Bank for at least 3 years and for at least 5 years in cases where godown is located in
owned premises.
Modifications approved in the scheme are enclosed as Annexure-I. Salient features of the modified
Scheme ‘PNB Bhandaran’ NON PERISHABLE COMMODITIES ONLY:
ELIGIBLE 1. Farmers who are availing KCC/ short term crop loan from our Bank and who
are original depositors of agricultural commodities.
2. Existing Borrowers having satisfactory credit history with our Bank (Food and
Agro. Processors), who are original depositors.
3. Existing MSME Borrowers having satisfactory credit history with our Bank
(Traders, Arthiyas, Exporters/ Importers), who are original depositors.
RATING  B1 & above as per latest audited balance sheet (which should not be older
than 18 months)
 Minimum external rating of BBB, wherever applicable.
 In case of Farmers, Farm Score above 50 to be considered.
Authority HO – RAM & FI and Circle Head is the competent authority to approve Circle
for selecting Offices and Branches respectively. Such approvals by Circle Offices shall be
CO reported to Zonal Office.
/branches In addition to above, CH has to review the branches on annual basis.
Financing shall be considered against WHR issued by approved Collateral
Managers, otherwise not blacklisted.Appointment of new Collateral Managers shall
be considered by Competent Authority (CGM Level Business Development and
Review Committee)
Sanctioning CHCAC and above
Authority
LIMITS Farmers
a. Minimum: ₹0.50 lakh /b. Maximum: ₹50 lakh.
However, if the KCC/Short term Crop Loans availed by the farmer from our Bank is
less than ₹1.60 lakh, the total sanctioned limit should not be below ₹1.60 lakh.
Sole Proprietorship Concerns:
a. Minimum: ₹2 lakh / b. Maximum ₹25 Crore
All other categories of borrowers i.e., Partnership, Pvt. Ltd. Co., Public Ltd Co., etc.:
a. Minimum: ₹2 lakh / b. Maximum: Need Based.
Margin For Demand Loan to Farmer: Minimum 35%
For Demand Loan/Cash Credit to Processors/Traders: Minimum 25%
Sanctioning Authority to decide the required margin (minimum-25% or 35% as
the case may be) on case to case basis depending on the nature of commodity,
perishability of commodity stored, seasonality of the crop and weather
conditions. Further, for the purpose of maintaining margin, the valuation of
stocks covered under Warehouse Receipt should be arrived at on the basis of
market value or Minimum Support Price (if available) or Warehouse Receipt
value, whichever is lower.
Rate of For Demand Loan to Farmer: MCLR (1 Year) + 0.75%, presently 9.60% p.a.
Interest For Demand Loan/Cash Credit to Processors/ Traders:
Out of the rate of interest mentioned above, one percentage point (100 bps) of
interest earned on outstanding loan amount will be paid to Collateral Manager as
fee and GST will be paid as per guidelines on monthly basis.
Period of The period of finance should not be more than shelf life of commodity or
finance warehouse receipt expiry date or validity of lease period of godown or One year,
whichever is minimum.
Valuation Goods covered under Physical WHR be valued on the basis of prevailing market
rates or Minimum Support Price (if available) or WHR value, whichever is lower.
In respect of commodities, against which WHR has been issued, availability of
stocks is to be verified by the concerned office before extending any advance
against pledged stocks so as to avoid any future litigation and to safeguard bank’s
interest.
Concerned office should obtain undertaking from the concerned borrowers that
stocks being pledged under WHR are paid for i.e. to obtain undertaking of the
Ownership of stocks .
In case, more than one commodity/ stock of different owner is stored in the same
Godown, the stock against which financing is to be done by our Bank, shall be
stored separately. The necessary condition will be stipulated at the time of tie-up
with Collateral Managers.
Tie ups Tie-ups for both existing and new Collateral Managers will be considered on
following conditions:
i. Collateral Manager should have tie-up with at least three scheduled Commercial
Banks, out of which atleast one should be a Public Sector Bank.
ii. Collateral Manager should have minimum 5 godowns (owned/ leased) having
aggregate minimum capacity of 10000 Metric Tonnes and should be in the
business of Collateral Management for atleast 5 years
iii. Promoter of Collateral Manager should not be a willful defaulter.
iv. CGM Level Business Development and Review Committee is empowered to
approve appointment of Collateral Managers. Approval of CGMBDRC to be
obtained for earlier approved Collateral Managers also.
IRAC Norms The extant prudential norms on income recognition, asset classification and
provisioning shall be applicable, i.e., 90 days delinquency norms as applicable to
Agriculture Allied Activities.
Other  Stock to be verified from Stock Statement on monthly basis.
Instructions  The particulars of loan facilities should be filed with CERSAI portal and charge
be created with ROC, if applicable.
 Branches can check the online rates of Commodities from the State as well as
Central Govt. Commodity sites such as agmarknet.gov.in, enam.gov.in,
farmer.gov.in, etc.
 One month’s notice before expiry date to be given to the borrower.
 Physical Verification of the stock by Auditors The securities covered under
WHR shall also be physically verified by Auditors as under:
i. Concurrent Auditor: Once in a quarter in respect of accounts having
balance outstanding above ₹25 lakh as at the close of last quarter and
other accounts once in a half year.
ii. Regular Auditors: Accounts having balance outstanding above ₹50 lakh
as on the date of start of the audit of branch.
 The insurance cover for the goods/commodities stored in the warehouse,
including that under covered and plinth storage in open compound to be
ensured by Sanctioning Authority.
 Each Circle office to appoint Nodal Officer/s not below the rank of Chief
Manager who will be responsible for monitoring / maintaining the business
of advances against security of WHR. More than one Nodal officer may be
nominated depending upon business. Each Zonal office to appoint Nodal
Officer/s not below the rank of Chief Manager
Security Primary Security: Pledge of Warehouse Receipts duly endorsed in Bank’s favour
issued by approved Collateral Managers otherwise not blacklisted. Collateral
Security: NIL Periodic review of portfolio shall be carried out at HO level
Processing Fee & Documentation
HRDD CIRCULAR TARGET COLLATION TOOL AND ACTUAL COLLATION TOOL UNDER HR TRANSFORMATION PROJECT
No. 922/2024 ‘UDAAN’
 A tool named as ‘Actual Collation Tool’ has been developed to collect and collate the same from
respective offices across the bank.
 Target Collation Tool is for efficient target allocation and management for operational and non-
business parameters. This tool empowers multiple users to assign KRA wise target seamlessly
across multiple offices / levels. It eliminates the hassle of manual collation by providing an
automated system that consolidates all targets into a comprehensive database
 From the tool design perspective, there are 5 types of KRAs in the UDAAN ecosystem. This
classification is based on the type of unit for which the KRA is applicable
 Classification of KRAs based upon type of measurement:
TAT Based KRAs
Threshold based KRAs
Proportionate KRAs
Slab based KRAs
 Salient Feature of Actual Collation Tool: Actual collation tool is for efficient management of
monthly performance data (actuals) for all such KRAs for which the data is not available in any of
the bank’s systems. It has been designed to streamline collaboration and maximize productivity.
This tool empowers multiple users to provide actuals against KRAs each month seamlessly.
 Refer UDAAN CONSOLIDATED MATERIAL
HRMD CIRCULAR PNB PALAASH 2.0 – REWARD & RECOGNITION PROGRAMME
NO. 773/2024  Second phase of the project – PNB Palaash 2.0 for FY 2024-2025 was launched by the Bank on
the occasion of 130th Foundation Day (12th April 2024) with a vision to address the rising
environment challenges. Following activities of Project PNB Palaash will be covered under the
Reward & Recognition Programme.
GBD 108/24 NOMINATION OF CPPC ALLAHABAD (PRAYAGRAJ) AS NODAL OFFICE FOR INTIMATION TO PCDA TO
STOP PAYMENT OF PENSION/FAMILY PENSION AS APPLICABLE ON RECEIPT OF INTIMATION OF
DEATH: All other branches (Other Than 375 SPARSH Center) are advised to take up the matter with
CPPC Allahabad (Prayagraj) to mark the death of Defence pensioner/family pensioner.
VIGILANCE OBSERVANCE OF VIGILANCE AWARENESS WEEK, 2024
DEPARTMENT Vigilance Awareness Week (VAW) would be observed from 28th October 2024 - 3 rd November 2024
CIRCULAR NO: on the following theme:
01/2024
As a prelude to Vigilance Awareness Week 2024, the Commission has desired that all organizations
may undertake a three-month campaign from 16th August 2024 to 15th November 2024 on
Preventive Vigilance with focus on following areas:
a) Capacity Building Programs
b) Identification and implementation of Systemic Improvement measures
c) Up-dation of Circulars/Guidelines/Manuals
d) Disposal of complaints received before 30.06.2024.
e) Dynamic Digital Presence
L & A 102/24 GUIDELINES ON QUARTERLY MONITORING SYSTEM – MODIFICATION AND CONSOLIDATION
 Submission of QMS forms is applicable if the aggregate exposure (FBWC + NFB +
TL) from our bank exceeds ₹30 crore
 Borrowers in Tea Industry are exempted from the purview of QMS.
 In case the borrower belongs to industries / sectors such as Leasing & Hire Purchase, Sugar
industry, Film industry, IT Software, Ship Breaking Industry, Services Sector, Construction
sector wherein limit is arrived on the basis of Cash Budget System, QMS shall not be obtained.
 In Accounts of Central / State Govt. / Govt. Undertaking / PSUs, relaxation in obtention of QMS
may be considered.
 The entities where services of Agencies for specialised monitoring are being utilised, QMS shall
not be required.
 The QMS-I, is to be submitted by the borrower on quarterly basis within six weeks from the
close of the quarter to which it relates.
 In case the account has slipped to ‘SMA-1’ category during any month in the half year period
i.e. April – September / October - March, as the case may be, QMSII is to be submitted by the
borrower within two months from the close of the half year to which it relates.
LCB/ELCB & Zonal Office (For HO Sanctions) shall submit a certificate to CRMD, H.O
Others (i.e. GBB*/ PLP*/ CBB/ MCC) shall submit a certificate to ZO
Cases falling under the power of Up to Zonal Office Level: Delegated Authority ZOCAC
In case of standalone NFB/Term loan limits above ₹50 Crores, the prescribed format along with
PERT chart is to be submitted on a quarterly basis
SASTRA DIVISION CENTRALIZED COMMISSION PAYMENT SYSTEM-CCPS FOR COMMISSION PAYMENT TO CBC’S FOR
CIRCULAR NO. ACCOUNTS SETTLED UNDER E-OTS THROUGH BC AGENTS.
49/2024  List of 21 Corporate BC Agents who can be engaged for recovery in NPA and have signed the
Service Level Agreement(SLA) with bank
 Commission payment to CBC’s for recovery made under e-OTS for the month of July 2024
onwards will be done through CCPS Portal only.
 CCPS portal can be accessed at “ https://apps.mypnb.in/ccps ” or through SSO (NonCBS
Applications)
 HO SASTRA will have maximum of 7 days from the first day of month to check the data
provided in CCPS portal.
 Once the data is passed by checker at HO SASTRA. It will be available at respective Branch for
scrutiny and ZO/CO for viewing and make direction to field functionaries.
 Branch User will get maximum of 7 days from 8th to 14th of the month to scrutinize the
transaction received for commission payment for recovery made by BC’s under e-OTS.
 Scrutiny at branch works on the concept of negative confirmation i.e. if data is not checked and
submitted within 7 days, system will assume that data is correct and will move to next step.

After submission by Branch User, data will be available to CBC state wise/circle wise for raising
of invoice for the consolidated amount.
AGRICULTURE PNB KISAN GOLD SCHEME
DIVISION Purpose a) Productive purpose (production and investment credit) related to agriculture
CIRCULAR NO. and allied activities. (At least 75% of the limit).
108/2024
b) Rural Housing related activities
c) Consumption loan
Eligibility  Only existing good agricultural land owner borrowers who have been
continuously availing any loan and have no NPA record in last two years
 New farmers with evidence of satisfactory dealing with other banks for a
minimum period of 2 years will also be eligible.
 The above condition of track record of two years may be relaxed in case of
new farmer-borrowers having good amount of term deposit for the last 2
years provided: Loan is secured by 100% liquid collateral security like Deposit/
NSCs, etc. or Loan is secured by 50% liquid collateral security and 50% by
mortgage of land (valued at 50% of Bank Loan for Small/ Marginal farmers
and 75% of Bank Loan for other farmers)
 If the land mortgaged is in the name of more than one farmer, then all the
landholders will be eligible jointly/individually (subject to obtaining of
declaration stating that there is no family dispute about title of the
agricultural land to be mortgaged/ charge created in favour of the Bank for
securing the loan – PNB 2066).
Extent of Need based subject to maximum ₹10 Crores
loan
Fixation of Loan limit will be the lowest of:
Limit i. 5 times average annual (2 years) total income of the borrower.
ii. 50% of value of mortgaged agricultural land.
Minimum 75% of the limit should be sanctioned for productive purposes.
25% of the loan amount or ₹5 lakhs, whichever is lower may be given for non-
productive purposes.
Out of this maximum of ₹3 lakhs for rural housing activities and maximum ₹2
lakhs for consumption purposes may be sanctioned.
The land taken from the relatives or friends including NRI relatives on oral tenancy
basis may be included while reckoning the credit requirement of the farmer
provided the collateral security is sufficient to cover the total limit as per bank’s
guidelines
Valuation of In agricultural loans up to credit limit of ₹2.00 Crore, where agricultural land is
Agriculture being offered as security, valuation of such agricultural land may be assessed on
Land the basis of Circle Rates decided by revenue authorities. The same shall be
authenticated from the site/ latest data published by revenue authorities by the
processing/ assessment officer and a record of the same shall be kept in file. In all
agricultural loans above ₹2.00 Crores, the valuation of the agricultural land shall
be assessed on the basis of the realizable value assigned by the empaneled valuer.
Rating / Farm Threshold limit for Farm Score has been revised from ₹50.00 Lakhs to ₹100.00
Score Lakhs. Further, Farm Score shall also be applicable for Agriculture loans above
₹100.00 lakh for individuals only not maintaining any book of accounts
Margin
Security  For loans upto Rs. 1.60 lakhs Hypothecation of crops and/or assets created
out of Bank loan.
 For loans above Rs. 1.60 lakhs:
a) Hypothecation of crops and/ or assets created out of bank loan and
b) Charge on land as per Agricultural Credit Operations and Miscellaneous
Provisions Act of the State concerned/ Mortgage of agricultural land/
SARFAESI compliant immovable property valued at 200% of loan amount.
Or In case of new farmers having good amount of deposit for the last 2
years, security will be as under: Loan is secured by 100% liquid collateral
security like Deposit/ NSCs, etc. OR
Loan is secured by 50% liquid collateral security and 50% by mortgage of
land (valued at 50% of Bank Loan for Small/ Marginal farmers and 75% of
Bank Loan for other farmers).
Disbursemen The disbursement in cash for limits sanctioned upto ₹20 lakh may be done i.e.
t of Loan loan limit of ₹20 lakh may be disbursed in cash for which no bills/ receipts may be
obtained except in cases where there is statutory requirement like in case of
Tractor, etc. However, an undertaking /self-certification be obtained from/by the
borrower for utilization of funds. However, in respect of limit sanctioned above
₹20 lakh, amount above ₹20 lakh will be disbursed through borrower account
and end use to be verified by the Branch Official.
Insurance Branches should ensure covering the crops under Pradhan Mantri Fasal Bima
Yojana (PMFBY)/Weather Based Crop Insurance Scheme (WBCIS)
Opt Out Mode: The Farmers can now choose not to participate in the scheme, by
giving a signed declaration
Repayment Repayment Period
a) Production Credit: The repayment period will be fixed as per the anticipated
harvesting and marketing period for the crops for which the loan has been
granted. Limit is valid for a period of 5 years, subject to yearly review.
b) Investment Credit: To be repaid as per the repayment period mentioned in the
respective scheme.
c) For housing loan: Maximum repayment period of 9 years including gestation
period of 12 months.
ROI Loan Amount Rates of Interest
Loans Up to ₹20 Lakhs MCLR(1 Yr) + 1.25%
Loans Above ₹20 lakhs and upto ₹50 MCLR(1 Yr) + 2.00%
lakhs
Loans Above ₹50 lakhs As per IRMD Master Table
Interest will be charged on anniversary date of account opening
IRAC NORMS For Crop based CC:
For Crop based TL:
A loan granted for long duration crops will be treated as NPA if the limit is not renewed for one crop
season after expiry of limit i.e. 5 years
 Rural Housing Loan
a) If the land for which the house related loan is to be given is in the name of spouse, then spouse
will be co-borrower.
b) Maximum age limit at the time of sanction of loan may be 60 years. Applicants above 60 years
but maximum 65 years may be considered for sanction of loan if all the legal heirs join as
guarantors.
c) Required approval from competent authority for plan, etc., will have to be obtained. d) Other
requirements of Bank’s Housing Loan Scheme are to be fulfilled
 Loans sanctioned under the scheme will not be eligible under Modified Interest Subvention
Scheme. As such, neither interest will be charged @7% nor benefits of prompt repayment
incentive will be calculated.
AGRICULTURE CREDIT GUARANTEE COVERAGE FOR LOANS SANCTIONED UNDER ANIMAL HUSBANDRY
DIVISION INFRASTRUCTURE DEVELOPMENT FUND (AHIDF) SCHEME- TIE UP WITH NABSANRAKSHAN TRUSTEE
CIRCULAR NO. PRIVATE LIMITED
109/2024 As a part of Prime Minister’s Atma Nirbhar Bharat Abhiyan stimulus package, “Animal Husbandry
Infrastructure Development Fund” (AHIDF) of ₹29110.25 Crore has been approved to promote
Animal Husbandry Infrastructural Enterprises across the country.
 Government of India (GoI) established a ‘Credit Guarantee Fund Trust for Animal Husbandry
and Dairying’ (CGFT-AHD) of ₹750 Crore. This dedicated fund will be managed by
NABSanrakshan Trustee Private Limited, a Trustee Company and a wholly owned subsidiary of
NABARD
 Application to obtain Credit Guarantee Coverage under NABSanrakshan for loans sanctioned to
FPOs is to be submitted to the Trust in specified format within 90 days from the date of sanction
 Application to obtain Credit Guarantee Coverage under NABSanrakshan for loans sanctioned
to AHIDF Units is to be submitted to the Trust in specified format within 90 days from the date
of recommendation of Credit Guarantee by PAC/PSC.
 For FPOs: MIS Free Code 10 – NABFP For AHIDF Units: MIS Free Code 10 - NABAH
 Eligible Borrower: New/Existing MSME unit setting up a project which satisfies the eligibility
requirements for financing under AHIDF.
 Credit facilities satisfying the following criteria shall be eligible for coverage under Credit
Guarantee Scheme:
(a) Loan(s), cumulatively not exceeding ₹100 Crore per eligible project under AHIDF. Interest
subvention for such project should have been approved by Project Approval Committee/Project
Sanctioning Committee (PAC/PSC) under AHIDF.
(b) PAC/PSC should have recommended Credit Guarantee for the project. The decision of
PAC/PSC in this regard is final.
 CREDIT GUARANTEE :The maximum credit guarantee cover under the scheme will be limited to
25% of the credit facility with a maximum ceiling of ₹25 Crore.
GUARANTEE FEE
 Annual Guarantee Fee (AGF) shall be charged @ 0.50% p.a. on the sanctioned amount of credit
facility for the first year and on the outstanding amount of credit facility for the remaining
tenure of the guarantee. AGF (from second year onwards) shall be calculated on outstanding
amount as on 31st March of the previous financial year. However, if the loan is not fully
disbursed, AGF shall continue to be charged on the Sanctioned amount, till full disbursement of
the loan. It is clarified that the AGF is to be paid for the full year notwithstanding the date of
final disbursement of loan. In no circumstances, there would be a refund of such AGF paid.
 AGF is to be debited from borrower’s account and in exceptional cases, the same may be waived
off on case to case basis by HOCAC-I for cases falling under power upto HOCAC-I and HOCAC-II,III
or MC for cases falling under their own power.
 The AGF (subsequent to first time fee) at specified rate (as specified above) on pro-rata basis for
the second and last year of guarantee and in full for the intervening years would be paid by ELI
to the Trust by 31st May each year. It is clarified that while levying the AGF (first time fee), the
fee is to be collected for the full 365 days from the guarantee start date and for the second and
subsequent years in respect of already issued guarantees, the fee is to be collected till the end of
financial year, except for the terminal year of guarantee where the fee is collected for the
proportionate period.
 In the event of non-payment of AGF (subsequent to first time fee) by the due date, the
Guarantee under the Scheme shall cease to be available to the lending institution unless the
Trust agrees for continuance of Guarantee cover and the lending institution pays the AGF and
penal charge thereon at 10% p.a. or such other rate as may be specified by the Trust for the
period of delay. The Guarantee shall stand restored on receipt of such payments and shall be
deemed to have been in continuance without break.
 There shall be no refund of proportionate AGF in case of pre-closure of account.
 Refer AppendixII for Standard Operating Procedure
Bank may invoke the guarantee in respect of credit facility within a maximum period of 36 months
from the date of NPA, if NPA is after lock-in period.
Lock in period of 18 months
Claim settlement shall be in two instalments/phases as under:
 The ELI shall be liable to refund the Claim released by the Trust together with the penal interest
at a rate of 10% p.a or as specified by the Trust, from time to time, for the period for which the
Claim has been released, if recalled by the Trust in the event of default /false information
BA & RM REVISED SAFE DEPOSIT LOCKER AGREEMENT [PNB 80 R(2)]
DIVISION Clause related to One Time Registration Charge has been incorporated and made part of Locker
24/2024
Agreement. The Revised Safe Deposit Locker Agreement [PNB 80R (2)] is placed as Annexure A
IBD Exchange MASTER DIRECTION - OVERSEAS INVESTMENT
Control Circular  “Overseas Direct Investment (ODI)” means
No. 122/2024 (i) acquisition of any unlisted equity capital or subscription as a part of the Memorandum
of Association of a foreign entity, or
(ii) investment in 10% or more of the paid-up equity capital of a listed foreign entity, or
(iii) investment with control where investment is less than 10% of the paid-up equity capital
of a listed foreign entity.
 Financial commitment by an Indian entity, exceeding USD 1 (one) billion (or its equivalent) in a
financial year shall require prior approval of the Reserve Bank
 Any person resident in India having an account appearing as a Non-Performing Asset (NPA) or is
classified as wilful defaulter or is under investigation by a financial sector regulator/ investigative
agency shall obtain an NOC from the lender bank/regulatory body/investigative agency
concerned in accordance with rule 10 of OI Rules, before making financial commitment or
undertaking disinvestment.
BD Exchange ENABLING CREDIT RATING AGENCIES TO UNDERTAKE ADDITIONAL ACTIVITIES RELATING TO ESG
Control Circular RATINGS AND DATA PRODUCTS PROVIDERS
No. 123/2024  CRAs shall be permitted to provide services relating to ESG Ratings and ESG data products, as
mentioned below:
a) ESG Ratings: ESG ratings shall include the broad spectrum of rating products relating to
sustainable finance and include ESG scorings, ESG rankings, Sector ESG Ratings, and Thematic
scores;
b) ESG data products: ESG data products shall include products and services relating to ESG-
related information.
 CRAs may provide ERDPP(Environmental, Social and Governance Ratings and Data Products
Providers ) services for any financial product or security or to an issuer (including a sovereign or
a multilateral institution) or a financial institution in the IFSC or any Foreign Jurisdiction
GSAD CIRCULAR PNB PALAASH 2.0- TREE PLANTATION DRIVE
NO. 32/2024 Campaign is “Tree Plantation Drive” which will be held during the period from 1 st August 2024 to
30th September 2024.
Further, Govt. of India on the occasion of World Environment Day (5th Jun ) has also launched #एए
एएए एएए एए एएए and #Plant4Mother campaign(The campaign will run from 1st August 2024 to
31st March 2025).
Each employee shall plant at least two saplings. The number of plants planted to be self – certified
and submitted in HRMS by each employee and to be verified by Branch Head/CO/ZO/Estb. HO
Division. Further each Zone must plant at least 18,000-20,000 saplings by Sept. 2024 and 45,000-
50,000 by March 2025
 All offices are advised to procure the required saplings from NSC or at the rates lower than the
NSC quoted rates
FINANCE 20/ 24 LOWER DEDUCTION CERTIFICATE (LDC) ISSUED U/S 197 OF THE INCOME TAX ACT 1961
GBD CIRCULAR INTRODUCTION OF CHEQUE STOP PAYMENT REQUEST FORM: A separate Stop Payment Request
NO. 29/2024 Form has been customized as per the standardized request form of IBA and this form has been
assigned Form No. PNB 1335.
FI DIVISION BUSINESS CORRESPONDENTS (BCs): GRADED CERTIFICATION PROCESS REVISION OF GUIDELINES
CIRCULAR FOR TRAINING & CERTIFICATION OF BCs
NO.13/2024  As per extant instructions of Reserve Bank of India (RBI), the Business Correspondents (BCs) are
required to complete the BC certification within 9 months from the date of commencement of
operations.
MSME DIVISION CGTMSE-SPECIAL PROVISION FOR INFORMAL MICRO ENTERPRISES (IME)
CIRCULAR Member Lending Institutions enterprises registered on Udyam Assist Platform (UAP) are eligible for
NO.52/2024 coverage under the special provision even without any declaration regarding exemption for GST
RABD DIVISION MODIFICATIONS IN EDUCATION LOAN SCHEMES FOR PURSUING HIGHER EDUCATION PNB
CIRCULAR No. SARASWATI AND PNB UDAAN :Rebate of 1% in ROI shall be available for the interest charged during
66/2024 moratorium period/repayment holiday i.e. full course period + 1 year only subject to interest being
regularly serviced on monthly basis as and when debited during the entire repayment holiday
period/moratorium period. The said 1% rebate in ROI be granted at the end of each financial year
for eligible accounts.
BA & RM LAUNCH OF CREDIT CARD CAMPAIGN – “AARAMBH” (08/08/24 to 15th Sep2024):Objective (a)
09/2024 Sourcing 1,00,000 approved Credit Cards during the campaign period. For Branch:Two cards per
branch per week. For DMO’s: Sourcing of minimum 80 (per staff) approved applications by DMO
through SARAL App/ DIY/ CBS & For CAC: Sourcing of minimum 100 (per staff) approved applications
through SARAL App/ SARAL/ CBS.
OFFICIAL CELEBRATION OF HINDI DAY/ HINDI MONTH - YEAR 2024
LANGUAGE  Official Language Conference is being organized on 14-15 September 2024 at Bharat
09/2024 Mandapam , New Delhi. In this regard, instructions have been issued that Hindi Day should be
started on 14 September 2024.
 As per extant guidelines, an amount of Rs.25000/- for Zonal Offices, Rs.20000/- for Circle Offices
and Rs.5000/- each for Zonal Audit Offices and Staff Training Centers is sanctioned to organize
Hindi Day function.
 Bank's in-house magazine "PNB Pratibha"
HRDD CIRCULAR ETHICS AND CONDUCT CULTURE IN THE BANK
NO. 924 /2024 THE MISSION, VISION AND VALUE STATEMENT OF PNB
Ethics encompasses 5 basic principles are
SASTRA DIVISION GENERATION OF VALUATION REPORT IDENTIFICATION NUMBER (VRIN) FOR VALUATION
CIRCULAR NO. CONDUCTED BY REGISTERED VALUER UNDER INSOLVENCY AND BANKRUPTCY CODE, 2016
52/2024 An online module has been hosted on the IBBI website at https://www.ibbi.gov.in, where the RV/
RVE before submission of valuation report, shall generate a unique VRIN for each valuation report
through the online module and shall mention the VRIN on the front page of the valuation report.
A facility has been provided on the IBBI website to allow stakeholders to verify the authenticity of
the report by using the VRIN
Circular No. APPROVED RATES AND VENDOR FOR SUPPLY OF BIOMETRIC SCANNERS:ITEM DISCRIPTION:
ITD/CBS Circular Biometric Device MSO 1300 E3 Series with three years support & Without RD service
No. 06/2024 Vendor Name: M/s Smart Chip Private Limited.
BA & RM INTRODUCTION OF NEW CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
(DEPOSIT &  In Phase I, Customer 360 Degree and Lead Management Module are being implemented.
MARKETING) Subsequently, in Phase II & Phase III, Service module including Complaint Management and
01/2024
Campaign Management Module shall be implemented.
 Mobile Application, ‘PNB CRM’ is also being introduced to enable staff to create leads on the go
FINANCE 21 / NON-APPLICABILITY OF HIGHER RATE OF TDS/TCS IN THE EVENT OF DEATH OF DEDUCTEE BEFORE
2024 LINKAGE OF PAN AND AADHAAR: Under section 206AA/206CC of the Act
AGRICULTURE MODIFIED INTEREST SUBVENTION SCHEME FOR SHORT TERM LOANS FOR AGRI AND ALLIED
DIVISION ACTIVITIES AVAILED THROUGH KISAN CREDIT CARD (KCC) DURING THE FINANCIAL YEAR 2024-25
CIRCULAR NO.
114/2024
An additional interest subvention (Prompt Repayment Incentive) of 3% per annum will be provided
to such of those farmers repaying in time, i.e., from the date of disbursement of the loan/s up to the
actual date of repayment or up to the due date fixed by the banks for repayment of such loan/s,
whichever is earlier, subject to a maximum period of one year from the date of disbursement.i.e
Farmers repaying promptly as above would get short term crop loans and/or short term loans for
allied activities including animal husbandry, dairy, fisheries, bee keeping etc. @ 4% per annum
during the FY 2024-25 (repaid within a year)
Interest subvention will be available on an overall limit of ₹3 lakh per annum subject to a maximum
sub-limit of ₹2 lakh per farmer in respect of those farmers involved only in activities related to
animal husbandry, dairy, fisheries, bee keeping etc.
This benefit will also be available up to six months to small & marginal farmer post the harvest of the
crop against negotiable warehouse receipts WDRA accredited warehouse.
Aadhar linkage would continue to be mandatory for availing the above-mentioned short-term loans
in 2024-25
Govt. of India has launched KISAN RIN PORTAL (KRP) for capturing and reporting requisite category
wise granular data of individual farmer beneficiaries under the scheme. The claims for FY 2024-25
will be settled through the KRP only.
The claims/additional claims duly certified by Statutory Auditors for FY 2024-25 should be
submitted/uploaded latest by June 30, 2025
CRMD Circular ADVISORY ON RENEWAL / REVIEW OF CREDIT FACILITIES
No. 28 /2024 All working capital limits are to be renewed/ reviewed at least once in 12 months from last date of
sanction/renewal. “C1 to C3”, review of borrowal accounts (where IRR is C1 to C3), having limits
above ₹10.00 crore should be done on half-yearly basis. In cases where regular renewal is due in
less than 6 months’ period, instead of aforesaid review, regular renewal be done as per the due date
AGRICULTURE AGRICULTURE LOAN PRODUCTS – NEW SCHEME CODES AND IDENTIFIERS - IMPLEMENTATION OF
DIVISION MODIFIED INTEREST APPLICATION PROCESS
CIRCULAR NO.  A Supplementary Agreement PNB 1316 has also been designed with respect to change in
115/2024
frequency of interest application and the same is to be obtained invariably at the time of
renewal of limit and is to be kept in record. SERVICE CHARGES
CASH CREDIT :PROCESSING CHARGE
TERM LOAN
DOCUMENTATION FEE (CASH CREDIT & TERM LOAN)
MPD Circular No. STRATEGIC INITIATIVES FOR AUGMENTATION OF RAM CREDIT WITH SPECIAL FOCUS ON
13/2024 AGRICULTURE & MSME LENDING
 The new division-RAM INITIATIVES DIVISION shall oversee and manage key initiatives through
the distinct cells as under:
i. Co-lending & Pool Cell
ii. Financial Supply Chain Management (FSCM) Cell
iii. Government Scheme Cell
iv. Lead Monitoring & Data Management Cell (Directly reporting to CGM-RAM & FI)
 The redesigned structure also consists of:
1. A dedicated SHG Cell at HO-Agriculture Division to focus on increasing lending under the
SHG scheme.
Six zones – Bhubaneswar, Durgapur, Guwahati, Kolkata, Patna and Raipur to have
dedicated officers in Scale III/IV at the Zonal Office & Nodal officer at Circle Offices of these
Zones. Further, one dedicated Agriculture Officer in each Circles of aforesaid 6 Zones shall
be responsible to drive and support SHG lending.
2. Entrepreneurship & Farmers Learning Cell at HO-Financial Inclusion Division to oversee and
revitalize training centres such as Farmers Training Centres (FTCs), Rural Self Employment
Training Institutes (RSETIs), Financial Literacy Centres (FLCs), etc.
 In addition to the above, field-level strategic initiatives have been introduced to augment RAM
credit, with a special focus on Agriculture and MSME lending as under:
i. Agriculture Intensive branches: Branches identified for accelerating agricultural lending
through focused approach. These branches shall be linked with Agriculture Officers
(AOs) for Agriculture marketing & lead creation.
ii. MSME Intensive branches : Branches identified for accelerating MSME lending through
focused approach with direct involvement of Marketing Officers (MOs) for MSME
marketing & lead creation.
Services of MOs shall be utilized as under:
a. Permanent placement of a dedicated Marketing Officer at selected MSME intensive branches,
serving only the assigned branch (Place of Posting).
b. Marketing Officers posted in Circles/CACs shall be linked/mapped to multiple MSME intensive
branches and generate MSME Credit business for these branches.
 Officers in Chief Manager or Assistant General Manager overseeing the credit domain at Zones
and Circles shall act as Nodal Officers.
OPERATIONS – CASH RETENTION LIMIT FOR BNAs
ADC & RECON  FOR MS VENDOR MANAGED BNA (OFFSITE and ONSITE) & FOR BRANCH MANAGED BNA:
CIRCULAR NO. - Average cash deposit by the BNA during PEAK SEVEN days of a month × 1.5 maximum up to Rs.
20/2024
40.00 Lacs
 NEWLY INSTALLED BNAs: Initial cash retention limit is fixed at Rs. 15.00 lakh for both at
rural centers & at other centers.
 DP Limit and ADHOC Limit through CBS Menu (HACDPM) by respective ZONAL OFFICE on
holidays and also, if transactions (Deposit and Withdrawal) is more than the maximum limits
(Use ACLHM first and then HACDPM).
 As such, fixing limits for BNAs within a zone is now being vested with the Zonal Manager.
TMD CIRCULAR INTRODUCTION OF SELF-AUTHENTICATION FEATURE IN INTERNET BANKING SERVICES (IBS), MOBILE
No. 71/ 2024 BANKING SERVICES (MBS) AND CORE BANKING SOLUTION (CBS) FOR CUSTOMERS IN CASE OF
TRANSACTIONS DECLINED BY EFRM SYSTEM
 ENTERPRISE-WIDE FRAUD RISK MANAGEMENT (EFRM) SYSTEM has been implemented in the
Bank for monitoring and preventing suspicious transactions in real-time
 Presently, the customer has Following options to enable transactions which have been declined
by EFRM system:
1. Self-authenticate via Internet Banking Services (IBS),
2. Self-authenticate via Mobile Banking Services (MBS),
3. Visit branch wherein branch user may use HEFRM menu in CBS, or
4. Call EFRM toll-free number 1800111626
 Self-authentication via Core Banking Solution (CBS) is also enclosed with circular
 Menu to access self-authentication in CBS: HEFRM
 Branch to maintain a separate register to record all HEFRM entries made during the day
LAW DIVISION STANDARD OPERATING PROCEDURE(SOP) ON MONITORING OF LIMITATION, BALANCE &
CIRCULAR NO SECURITY CONFIRMATION LETTERS IN STANDARD & NPA ACCOUNTS
07/LAW/2024 STANDARD OPERATING PROCEURE (SOP) ON MONITORING OF LIMITATION, BALANCE & SECURITY
CONFIRMATION LETTERS (property filled up including mentioning rate of interest )IN STANDARD
ACCOUNTS
 In all Standard Term Loan (Including Retail Loans) accounts Balance Confirmation (BC) Letters
confirming balances be obtained once in two years. Process for follow up for BC 12 months in
advance
 Credit Facilities which are renewed/ reviewed annually: BC to be obtained once in a year
 The reviewing/sanctioning authority should ensure that the Balance & Security Confirmation
Letter is available in the account(s), at least for 12 months and should be kept on record
 In any case wherein borrower/guarantor is not available or not signing the balance and
confirmation letter , the necessary steps be taken by the Branch in accordance with the Bank
Guidelines and factual position be informed to the Circle Office.
 AT HO :Quarterly note shall be placed to ACE on status of Balance & Security Confirmation Letter
in standard accounts.
 AT ZO LEVEL:A monthly note shall be placed to Zonal Manager on status of Balance & Security
Confirmation Letter accounts.
 AT CIRCLE LEVEL:A monthly note shall be placed to Circle Head on the status of Balance
&Security Confirmation Letter accounts.
 PROCESS FLOW FOR UPDATION OF LIMITATION IN ACCOUNTS IN FINACLE SYSTEM refer circular
if required.
 FOR TERM LOAN ACCOUNTS: - MENU OPTION: HACMLA & FOR OTHER LOAN ACCOUNTS: -
MENU OPTION: HACM
 CRMD-108 : List of accounts where Limitation is pending for updation.
 CRMD-109: Limitation going to expire in Standard & NPA Accounts
 CRMD-042 BC report summary daily follow up.
 MIS SERVER: PNBRPT 3/5A / PNBRPT 3/5B / CTRPT 11 (Audit Reports)
STANDARD OPERATING PROCEURE (SOP) ON MONITORING OF LIMITATION, BALANCE & SECURITY
CONFIRMATION LETTERS IN NPA ACCOUNTS
 The Branch on declaration of the account as NPA shall ensure that in nonsuit filed account, valid
Balance & Security Confirmation Letter is on record & documents are well within the limitation
period before transferring files (within 30 days) to respective SASTRA Centers.
 Branch shall ensure that limitation is alive for at least 6 months post transfer of NPA A/c to Circle
SASTRA/ Zonal SASTRA and properly updated in the CBS.
 No Restructuring proposal shall be considered and accepted by the Bank in absence of balance
confirmation letter duly stamped.
 No Balance & Security Confirmation Letter, as mentioned above, is required to be obtained from
the borrower/guarantor in case a suit has been filed for recovery of dues against the borrower/
guarantor before the Competent Court.
 Monthly position of NPA accounts in which updation of limitation is pending and expiring
limitation within 6 months shall be placed to Dy. Zonal Manager in charge by 10th of every
month
 For NPA Accounts having outstanding above Rs. 10 Lakh, information on status of Balance &
Security Confirmation Letter shall be submitted by all the Circle SASTRAs to their respective
Zonal SASTRAs. Zonal SASTRA Centers shall submit consolidated information to SASTRA Division,
H.O. on quarterly basis by 10th of succeeding month.
 Monthly position of NPA accounts in which updation of limitation is pending and expiring
limitation within 6 months in the NPA Account shall be placed to Circle Head by 7th of every
month. For NPA Account having outstanding upto Rs. 10 lakhs, information shall be submitted
by the Circle Offices to their respective Zonal Office on quarterly basis by 7th of succeeding
month.
TMD CIRCULAR FREQUENTLY ASKED QUESTIONS ON SUSPICIOUS ACCOUNTS AND DECLINING OF TRANSACTIONS IN
NO. 70 / 2024 ACCOUNTS
FEW POINTS:
 A “Mule Account” is an account used to facilitate fraud, typically by money launderers or
fraudsters. It is called mule because the account holder is often an unwitting or complicit
individual whose account is used to move illicit funds.
 File Suspicious Transaction Report (STR)
Offices shall not put any restriction on operations in the accounts where an STR has been filed and
shall keep the fact of furnishing of STR strictly confidential. Further, it is also to be ensured that
there is no tipping off to the customer at any level
 Freezing Reason code 045: Cyber Fraud Reported at FRMD/ ZO
 Freezing Reason code 046: Suspected/ Misused/ Mule Account
 Unfreezing of accounts freezed with reason code 045/046 may be done by FR user at CO/ZO
after receiving satisfactory Enhanced Due Diligence Report from Base Branch.
 What is Whitelisting of accounts?
Ans. Accounts that are found to be genuine after Enhanced Due Diligence (EDD) and have
transaction pattern due to which online debit transactions in the account is declined frequently.
Such accounts may be exempted from the process of disabling of online debit transactions.
Record for whitelisting of account to be entered and verified only by FR users at CO through menu
“EXMFRM” in CBS.
a) FRMD - 006 CREDIT TRANSACTIONS IN CUSTOMERS ACCOUNT (For Daily and Monthly Report for
Monitoring of Accounts on T+1 basis)
b) FRMD - 007 LIST OF ACC FREEZED WITH REASON CODE '045' OR '046' AS ON DATE (For details of
accounts freezed at TMD, HO level)
c) FRMD - 008 DETAILS OF THRESHOLD BREACHED ACCOUNTS (For details of accounts which
breach pre-defined Threshold Limit)
d) FRMD - 010 EXMFRM (For details of accounts in which EDD/ Whitelisting is done in CBS)
e) FRMD - 011 RSTFRM (For details of accounts in which Online debit transactions have been
declined)
L & A 106 / 2024 INTEREST EQUALIZATION SCHEME ON PRE AND POST SHIPMENT RUPEE EXPORT CREDIT –
CLARIFICATION
 The Interest Equalisation will be capped at Rs. 1.66 Cr per IEC for the period from 1st July 2024
to 31st August 2024.
 The scheme extended vide Trade Notice No. 07/2024-2025 dated 28.06.2024 is applicable only
to MSME Manufacturer Exporters, who are eligible for IES benefit of 3%
 Applicants would not be required to generate revised UIN for the extended period if the
applicants have already generated UIN for the FY 2024-2025.
MSME DIVISION FREQUENTLY ASKED QUESTIONS (FAQs) ON “PM VISHWAKARMA SCHEME”
CIRCULAR  At the time of processing of proposals in PNB LenS under Free Text 8 Vishwakarma ID is to be
NO.54/2024 mandatorily captured
 Based on the assessment, banks can take their credit decision and can approve loan amount in
the range of Rs. 50,000 to Rs.1,00,000.
 There is no need to obtain physical PMV certificate, id card or proof of training from the
applicant for processing of loan.
 Insurance for stocks/ equipment's not required
 Margin requirement is nil for PMV Ist trench loans
 Quotation to be obtained for disbursement: not compulsory only draft undertaking format to be
obtained as per FORMAT FOR UNDERTAKING annexure II of circular.
 Minimum Credit score has not been prescribed for PMV. However, beneficiary should not have
any NPAs/ default.
 Bankers should thoroughly explain the unique benefits of this component to applicants including
affordable interest rate @5%, collateral free loan (Tranche 1 Loan upto Rs 1 lakh for 18 months
and Tranche 2 Loan upto 2 lakh for 30 months).
 Banks must make a credit decision (i.e sanction/ rejection) within 14 working days of receiving a
PM Vishwakarma loan application.
Operations INTRODUCTION OF NEW MENU BNACOMP IN CBS FOR RESOLUTION OF BRANCH MANAGED BNA
Division – ADC & DEPOSIT COMPLAINTS AT BRANCHES
Recon Circular For complaint resolution of Branch Managed BNA Deposit Transactions, a new menu BNACOMP has
No. 21/2024 been deployed in CBS, which shall allow the Branches to resolve the Branch Managed Deposit
transactions complaints at their end within T+3 (transaction date +3) days. After T+3 days, the
complaints shall be resolved centrally by HO Recon Cell.
Branch to lodge customer complaint in CGRMS portal and generate complaint number as per
existing system. Branch will perform the BNA EOD and identify the overage and also check the Event
Tracker Checked / EJ Viewer available in BNA
L & A 108/2024 Further, guidelines on quarterly monitoring system circulated vide IRMD L&A
1. The QMS-I, is to be submitted by the borrower on quarterly basis within six weeks
2. In case the account has slipped to ‘SMA-1’ category during any month in the half year period
i.e. April – September / October - March, as the case may be, QMS-II is to be submitted by
the borrower within two months from the close of the half year to which it relates.
3. The status of scrutinizing QMS shall be placed before Incumbent. The Incumbent (GBB/
MCC/ LCB/ E-LCB/ CBB) to ensure that QMS for all eligible borrowers have been received
and analysed on quarterly basis.
In addition to the above, the formats for QMS inter-alia prescribe that in case current ratio is below
1.33, reasons thereof be specified
OPERATIONS – RESTRICTION OF DAY-END CHECK IN SUNDRY CIT AND CRA’s CURRENT A/C (SCHEME CODE-
ADC & RECON CACRA)(Cash Replenishment Agency) related
CIRCULAR NO. - For better monitoring, control & timely reversal of Suspense/Sundry CIT entries and ensuring ZERO
22/2024 EOD balance in CRA’s Account of concern Nodal Branches following DAY END checks are
implemented: - 1) Amount credited in Sundry CIT and remains outstanding beyond 5 days of
transaction creation date. 2) Non-Zero (debit or credit) balance in CRA’s Account opened in
Scheme Code- CACRA
EXCEPTIONS: Respective Circle Office will allow EOD after proper justification from Nodal Branch on
the 6th day onwards for Sundry CIT.
While granting exception on day-end check, Circle Office will ensure that all C3Rs corresponding to
Suspense CIT entries at Nodal Branches have been submitted by respective MSP(s) and take up with
HO: Recon Cell to reimburse the amount in Sundry CIT of concern Nodal Branch as per extant
guidelines
CRMD Circular CUSTOMIZATION OF NEW EDW REPORT – EMI FAILURE REPORT FOR DIGITAL LOANS
No: 29/2024 • EMI Failure Report: EDW → PNB EDW 2.0 → Public Folder → PNB 2.0 Reports → CRMD →
CRMD139 NON RECOVERY/ PARTIAL RECOVERY ON DEMAND DATE
• Memorandum Report: EDW → PNB EDW 2.0 → Public Folder → PNB 2.0 Reports → CRMD →
CRMD140 MEMORANDUM REPORT OF NON RECOVERY/ PARTIAL RECOVERY ON DEMAND DATE
In view of the foregoing, all concerned offices are advised to take note of the aforesaid details and
ensure proper utilization of these reports for monitoring of the digitally sanctioned loans and further
initiation of the suitable recovery measures against the defaulting borrowers.
BARM 10/2024 GENERAL GUIDELINES FOR ONBOARDING OF PNB RUPAY PLATINUM MERCHANT CREDIT CARD
Bank has launched a new variant of Credit Card “PNB Merchant Credit Card (MCC) (Rupay Platform
Variant)” for MSME Borrowers which will reduce the demand for cash withdrawal by the businesses
on availability of digital payment tool through credit card promoting digital payments.
Eligibility New/Existing MSME trading/service units enjoying Working capital limits in the
Criteria nature of CC/OD up to Rs.50.00 lakhs.
Merchant Credit Card shall be issued as credit card linked to Cash Credit/
Overdraft accounts of MSME Units. Merchant Credit Card limit will be same as
the CC/OD limit of the MSME borrower.
Other Terms  In case of non-individual constitution, Credit card shall be issued to the
and individual (Partner/Director) authorized by the MSME Unit. The concerned
conditions individual must be guarantor in the Original Credit facility sanctioned to
Borrowing unit. For Proprietorship Firms, credit card will be issued in the
name of Proprietor only.
 Cash withdrawal is not permitted/allowed from Merchant Credit Card
 Validity / Expiry period for Merchant Credit Card is 5 years
 Joining Fee is NIL / Annual Fee is Rs. 500
 Per day Transaction Limit for Merchant Credit Card is 25000 INR
 No Add on Card will be sanctioned on an MCC application.
 Transactions pertaining to Merchant Credit Card will be reflected in their
respective CC/ OD account subsequently.
 Transaction pertaining to Merchant Credit Card will be debited from linked
CC/OD account in real time. Hence there is no outstanding in credit card at
any point of time.
BARM 11/2024 GENERAL GUIDELINES FOR ONBOARDING OF PNB RUPAY PLATINUM GENERAL CREDIT CARD
Bank has launched a new Credit Card variant “PNB General Credit Card” on RuPay Platform for
individuals eligible for classification under the priority sector guidelines under PNB General Credit
Card (GCC) Scheme. General Credit Card is an additional instrument provided to the customer to
utilize the funds available in Working Capital account opened under PNB GCC Scheme
Eligibility All Existing / New non-farm entrepreneurial credit extended to individuals eligible
Criteria for classification under the priority sector guidelines which are eligible for finance
under PNB GCC Scheme.
Credit Card limit will be same as the limit sanctioned to the borrower under PNB
General Credit Card scheme.
Other Terms  Cash withdrawal & International transactions are not permitted/allowed from
and GCC.
conditions  Validity / Expiry period for Merchant Credit Card is 5 years
 Joining Fee is 500/ / Annual Fee is NIL
 Per day Transaction Limit for Merchant Credit Card is 25000 INR
 Transactions pertaining to General Credit Card will be reflected in their
respective CC accounts.
 Transaction pertaining to General Credit Card will be debited from linked loan
account opened under PNB GCC Scheme. Therefore, there is no outstanding
in credit card at any time.
SASTRA DIVISION GUIDELINES FOR CONDUCTING AUCTION OF IMMOVABLE PROPERTIES ON NEW AUCTION PORTAL –
CIRCULAR NO. https://ebkray.in
54/2024  PSB ALLIANCE PRIVATE LIMITED (registered Office Mumbai) has developed new unified web
portal https://ebkray.in for uploading the details of the properties to be auctioned by member
PSU banks as well as conducting e-auction for prospective buyers. The portal has Uniform Front
end for customers with Enhanced features and functionalities – AI based search engines, loan
sourcing, automated EMD management, omni-channel, single user interface. It is built on a
modular architecture with open API’s and an ease of integration with market ecosystem players.
 PSB Alliance as e-auction service provider will charge operational expenditure as per below
mentioned table below:
Above amount is exclusive of GST & Head Office will pay the amount centrally.
 Once the sale details are uploaded successfully on ebkray portal, the auction session will be
created automatically on e-Auction platform as per schedule. Authorized Officer should ensure
that the time slot for bidding session should initially be kept more (Viz.11.00AM to 04.00PM).
 Acceptance of H1 bidder and sale of property shall be done by Checker (Authorized Officer) only.
 Collection of EMDs and proceeds from successful H1 bidder to be routed through: ‘Sundry-
NPA/SARFAESI/Auction related’, 317118A GL sub Head code 30200.
 Roles and Responsibility
MAKER: Officers upto Scale-III can become maker and has the range of responsibilities and
capabilities to manage property listings efficiently. They can initiate the creation of new property
listings, handle the cancellation of existing listings, and oversee the transfer of properties.
Additionally, makers have the authority to amend property details as needed, create and manage
property auctions, and update or cancel auctions as necessary.
CHECKER: Only the officer working in the capacity of Authorised Officer under the SARFAESI Act will
be eligible to become Checker, who will be empowered not only to approve the auction & auction
details uploaded by the maker as stated above on ebkray portal, but also to confirm the H1 bidder
price to finalize auction online.
PORTAL STRUCTURE:
1. Head Office: The first level is created at Head Office. It is top on hierarchy
2. Zonal Office: Zonal Office is created at 2nd hierarchy level.
3. Circle Office is created at 3rd hierarchy level. Maker at CO level can create/amend
property/auction for their branches falls under their monitoring area. Checker at CO level
can verify the work created by maker of its Circle Office & Branches under their monitoring
area.
4. BRANCH OFFICES: All Branches, Circle SASTRA and Zonal SASTRA are created at 4th
hierarchy level.
For accounts upto Rs.10 Lakh, which are under monitoring area of Branches/Circle Offices, Maker of
branch/Circle Office can create the property/auction for branches. It can be verified by Checker(AO)
of branch, if available or Checker(AO) of Circle Office who is assigned by Circle Head.
A generic user id with viewer role has been created at Zonal Office hierarchy level which will be used
by Zonal SASTRA centre to generate the reports of their Circle SASTRA and Zonal SASTRA. The user
will have view facility only. The responsibility of the user id will lie with Zonal SASTRA Head only.
Member banks to nominate One General Manager as SPC for the project (Single Point of Contact)
BA & RM RECURRING DEPOSIT ACCOUNT OPENING CAMPAIGN ‘सससस’ FROM 26.08.2024 TO 30.09.2024
(DEPOSITS/MARK Target To open 8.51 Lakhs new RD Accounts
ETING) 02/2024 During the campaign, each branch is required to open a minimum of three RD accounts per day,
with each account funded with minimum principal amount as under:
HRMD CIRCULAR BONUS FOR THE YEAR 2023-24 :Employees who had drawn for the accounting year 2023-24
NO. 776/2024 salary/wages at a rate exceeding Rs. 21,000/- p.m. will not be eligible.
IAD CIRCULAR WORKFLOW FOR COMPLIANCE OF RISK BASED INTERNAL AUDIT (RBIA) OF BRANCHES /OFFICES
NO: 29 /2024 UNDER ‘eTHIC’
 In case branch is not able to comply the audit observation within the prescribed date for
closure of Report, then Branch shall take up matter with Competent Authority (defined in
RBIA policy) for seeking extension (Extension Date cannot be more than the next RBIA due
date).
 This option to be selected, If any extension date is entered by branch maker in eTHIC.
Extension date shall be checked by the branch checker from the identifier : Extension
Initiated Up to: DD/MM/YYYY . If required he can modify the extension date. Branch checker
will enter his remarks in the Compliance Response field.
 Concurrent Auditor can only Accept or Reject (Cannot Change Extension Date).Concurrent
Auditor will enter his remarks in the Compliance Response field
 System will allow report closure after 100% Compliance of audit observations or if
Extension verified by ZAO in eTHIC(if approved by competent authority) or view on Staff
Accountability taken by CO. However, after closure of Report, the non-complied
observations (where Extension Approved by ZAO or Under CO Monitoring) will be still
available for compliance and ZAO/CO shall monitor the compliance of such observations.
MSME 55 /2024 REFER CHAPER 19. ELECTRONIC BANK GUARANTEE THE DIGITAL ESSENCE
DBTD 48/2024 OPERATIONAL GUIDELINES FOR LOGIN INTO PNB LENS APPLICATION
 Bank has decided to integrate HRMS biometric login with PNB LenS Application. Users are now
required to mark their biometric attendance before they can proceed with the PNB LenS login
for loan processing.
(Suspended users/Users with power seized & Users who are scheduled to retire within the next
three months are not allowed to log in to PNB LenS)
PNB LenS will permit login only after a 15-minute delay, which accounts for the synchronization
time between PNB LenS and HRMS. Details of the login conditions, error messages, and resolutions
are provided in Annexure A.
DBTD 49/2024 INTEGRATED PAYMENTS AND COLLECTION SERVICES (iPaCS) FOR CORPORATE AND
INSTITUTIONAL CUSTOMERS: INTRODUCTION OF ADDITIONAL FEATURES (I) CHEQUE WRITING, (II)
UPI AS A PAYMENT METHOD & (III) ‘UPI’ & ‘IMPS’ PAYMENTS THROUGH API/H2H
1. CHEQUE WRITING FUNCTIONALITY: Eligible corporates will be enrolled in the 'Payment'
Module of the iCMS Application to access this functionality. Users will have privileges for
'Cheque Writing' and can utilize both single and bulk processing features, along with the
option to upload facsimile signatures using a maker and checker concept. Additionally, a
cover note can be printed alongside the cheque, providing supplementary information such
as beneficiary details
2. Addition of Payment mode as ‘UPI: Eligible corporates will be enabled to use this
functionality within the iCMS Application. They will have the capability to perform UPI
transactions via single or bulk file uploads. Transaction status reports can be generated on
demand within the iCMS Application
3. Addition of Payment mode as ‘UPI’ & ‘IMPS’ with API & H2H functionality: Corporates
already integrated with API/H2H, as well as new corporates seeking to utilize all payment
modes (IFT/NEFT/RTGS/IMPS/UPI) through API, may be enrolled to access this functionality.
There will be two APIs available for the payment modules:
a) Payment Initiation API: This API allows for the initiation of single or bulk payments using any
payment mode (IFT/NEFT/RTGS/UPI/IMPS). A single request may include multiple transactions and
payment methods. Upon receipt, the iCMS Application will provide an acknowledgment of success
or failure along with a batch number.
b) Status Enquiry API: This API provides transaction details associated with a specific batch ID.
Activation process in brief is furnished in Annexure-I of HO: DBTD Circular no- 88/2022 for reference
Eligibility:Corporate/Institutional customers with requirement for paper/paperless payment
requirement through various modes.
ITD NON-CBS CIRCULAR FOR SELF PASSWORD RESET FOR INDIVIDUAL AND GENERIC EMAIL ID USERS
CIRCULAR No.  Currently, Bank is using Mail Messaging solution on Microsoft 365 Cloud for PNB domain email
22/2024 IDs
 Bank has migrated the SSPR portal on Microsoft Cloud and the users will be able to reset the
password of the email on the Microsoft Cloud portal.
FI DIVISION REVISED COMMISSION STRUCTURE FOR CORPORATE BUSINESS CORRESPONDENTS (CBCs) AND
CIRCULAR BUSINESS CORRESPONDENT AGENTS (BCAs) effective from 01.09.2024.
NO.15/2024  Circle Offices are required to make payment to CBCs within 15th of every month (in any case,
not later than 21st of every month)
 Corporate BC’s will pass on payment to BCs as per distribution ratio within three working days of
receipt of payment
 Details of payment done by Circle office is to be shared to HO: FID through the respective Zonal
Office on monthly basis as per Annexure-II.
 Financial Inclusion (FI) Steering Committee Meetings: Circle and Zonal Offices are to ensure that
FI Steering Committee Meetings are conducted every month at Circle office level and every
quarter at Zonal Office Level for effective control and monitoring purpose.
REVISED COMMISSION
Account opened Commission
with initial deposit
Zero Balance Rs.5/- upon opening of account and after debit unfreeze by base branch
More than Zero Rs.10/-
Balance to Rs.100/- Rs.5/- upon opening of account and after debit unfreeze by base branch and
Rs. 5/- after 3 months on maintaining the Quarterly Average Balance (QAB)
equal or more than the initial deposit amount
Rs.101/- to Rs.15/- -
Rs.500/- Rs.5/- upon opening of account and after debit unfreeze by base branch and
Rs.10/- after 3 months on maintaining the Quarterly Average Balance (QAB)
equal or more than the initial deposit amount
Rs.501/- to Rs.20/-
Rs.1000/- Rs.5/- upon opening of account and after debit unfreeze by base branch and
equal or more than the initial deposit amount.
Above Rs.1000/ Rs.25/-
Rs.5/- upon opening of account and after debit unfreeze by base branch and
equal or more than the initial deposit amount.
TDR/RD opening Rs 5 per account, if auto renewal Flag 'Y' Rs 7 per account
Cash Deposit (ON-US) 0.40% of the transaction amount with maximum Rs 50/- per account per
day.
Cash Deposit (OFF-US) 0.25% of the transaction amount with maximum Rs 12/- per account per
day
Cash Withdrawal (ON- 0.40% of the transaction amount with maximum Rs 50/- per account per
US) day.
Cash Withdrawal 0.25% of the transaction amount with maximum Rs 12/- per account per
(OFF-US) day
Fund Transfer (TO 0.40 % of the transaction amount with maximum of Rs.10/- per account
OWNBANK/Other per day
bank
IMPS 0.40% of the transaction amount with maximum Rs 30/- per account*
per day.
NEFT 0.40 % of transaction amount subject to max. Rs 10/
Indo Nepal 0.40% of the transaction amount with maximum Rs 30/- per account per
Remittance Charges day.
Enroll PMSBY Rs 1/ per enrolment.
PMJJBY Enrollment Rs 30/ per enrolment during the month of June to August.
Rs 22.50 per enrolment during the month of September to November. Rs
15/- per enrolment during the month of December to February
And, Rs 7.50 per enrolment during the month of March to May.
APY enrollment 50% of the commission earned by the Bank from the regulator, PFRDA
Sukanya Samriddhi Rs 10/-
PPF account opening Rs 10/-
Recovery /collection As per Board approved policy of SASTRA Division time to time.
Aadhaar biometric Rs 5/ per account
SHG & JLG: Rs 300/ at the time of savings linkage Rs 300/- after 4 months of
savings linkage and Rs 400/ after credit linkage
Renew TD/RD Rs 2 per account, if auto renewal Flag 'Y' Rs 5.
Rs 5 COLUMN: Mobile seeding /Passbook Update /Cheque collection /Request new Cheque
book/Stop payment of Cheque /Request for SMS alert/email statement (if mobile no. / e-mail is
already registered )/Apply for RuPay debit cards (>6 months old ac)/BBPS/Block debit
card/Pension life certificate authentication through Jeevan Pramaan (Aadhaar enabled)
OTHER CHARGES: DFS, GOI vide draft comprehensive Financial Inclusion Plan in Mission mode
desired that last mile BC Agents to get minimum remuneration of Rs 5000/- in the form of fixed &
variable charges.
Fixed Charges: Rs. 3500/- for only mandatory BCAs deployed at Sub Service Area (SSA), who are
doing login for minimum 20 days in a month and variable remuneration per month is Rs. 10000/-
or less subject to the condition that fixed amount to be reduced in such a manner that the total of
fixed amount and variable amount does not exceed Rs.10000/-
Variable Charges: Mandatory BCAs deployed at SSAs to get minimum Rs. 1500 as variable
component so that they get minimum of Rs. 5000/- (Rs. Five Thousand only) per month as
remuneration. The variable component of Rs. 1500/- shall be payable to mandatory BCAs deployed
at SSAs subject to condition that from the 3 rd month of commencement of operation BCAs to
record minimum 50 transactions or 50 fresh enrolment of customers. BCAs are required to work at
least 20 days in a month. Further, in case of transaction / activity based variable component of
remuneration, 50% of the remuneration worked out for BC Agents, as per existing rate shall be
absorbed towards variable component up to Rs. 1,500/-. Remaining amount shall be paid to BCA as
per sharing pattern.
Sharing pattern of commission / fees etc for Corporate BC and BCA: Sharing of variable and fixed
charges (wherever applicable) on FI activities between CBC & BCA, which has been fixed in line
with DFS directions. 20:80. A minimum of one supervisor will be appointed for every 30 BC location
MSME DIVISION DISPOSAL OF LOAN APPLICATIONS OF MSE BORROWERS
CIRCULAR
NO.56/2024
TMD CIRCULAR REVAMPING OF FRAUD RISK MANAGEMENT INFORMATION SYSTEM (FRMIS 3.0) IN EDW
No.73/ 2024  FRMIS 2.0, is discontinued
 Reporting of fraud to RBI and ease to field functionaries, entry of fraud data in FRMIS 3.0 shall
be done centrally at HO level by TMD. The report of the fraud cases will be available in
Amalgamated EDW and SSO Applications, as per their jurisdiction. Path for the above said report
is mentioned as under: -EDW 2.0 → PNB 2.0 REPORT → FRMD → FRMIS REPORT →FRMIS 002
Total Fraud Cases Report
BARM Deposit & INTRODUCTION OF LEAD MANAGEMENT MODULE IN CUSTOMER RELATIONSHIP MANAGEMENT
Market 03/24 (CRM) SOLUTION
 Bank has introduced LEAD MANAGEMENT MODULE, providing a structured process for lead
creation, processing, and closure. This module is integrated with various Channels such as
branch, Customer Care, E-mail, SMS, Internet & Mobile Banking, etc.
 Key Features: Lead Creation, Lead Processing and Closure (Status), Integration with Various
Channels, Lead Tracking, Lead Escalation & Notification
 Apart from the web-based application on internal network, A MOBILE APPLICATION, I.E. ‘PNB
CRM’ has also been introduced to enable staff to create leads on the go and allow them to
instantly retrieve and access customer data from the main application in real time. At present
Mobile Application is available on “Apple App Store” and will be made available on “Google
Playstore” in due course. However, for Android phones, link has already been made available in
Knowledge repository.
 Reports and dashboards will be available to each user based on the leads created by them and
their subordinate user roles
 A brief overview of ‘Lead Management module’ is provided in Annexure I
 Detailed user manuals have been placed in Digital Library under the PNB Knowledge Centre with
path as under: PNB Knowledge Center → Digital Library → PNB CRM → Lead Management
Module
OPERATIONAL GUIDELINES
 The ‘PNB CRM’ application will be accessible from Non-CBS applications Homepage under BA &
RM Division. Users can also access the application via the URL
https://pnbcrm.businessnext.com/app/login/login
SASTRA DIVISION CALCULATION OF DELAY PERIOD INTEREST IN OTS CASES – NEW MENU ‘OTSINTT
CIRCULAR NO. The salient features of the menu are as under:
56/2024  The menu relies upon input given by the user.
 It pulls the recovery from all the accounts of the customer for the customer ID and period
entered in the menu. The interest rate has to be entered by the user.
 The system prepares product sheet taking OTS approved amount as the base value on the given
date and thereafter on reducing product basis after adjusting credits in all accounts of customer
for the given date range.
 System shows by default the applicable interest rate on selecting MCLR+1% or MCLR+2%, still if
the interest is to be calculated on some different rate, the user may enter the same.
 The product sheet for calculation of interest is pushed for printing, which can be printed by the
user through menu HPR
 PLEASE NOTE: Calculation is a tentative only and has to be checked in all the cases.
AGRICULTURE PNB BHANDARAN: SCHEME FOR FINANCING AGAINST PHYSICAL WAREHOUSE RECEIPTS (WHR):
DIVISION APPROVAL OF COLLATERAL MANAGERS
CIRCULAR NO. On the basis of recommendations received from different Zones, Competent Authority has accorded
123/2024 approval for appointment of the following Collateral Managers:
1. Sohan Lal Commodity Management Ltd.
2. Arya Collateral Warehousing Services Pvt. Ltd.
3. Go Green Warehouses Pvt. Ltd
IMPORTANT POINTS CIRCULARS MONTH SEP 24

AGRICULTURE PNB BHANDARAN: SCHEME FOR FINANCING AGAINST PHYSICAL WAREHOUSE RECEIPTS (WHR):
DIVISION APPROVAL OF BRANCHES
CIRCULAR NO.  In terms of above-mentioned circular, CGM- RAM & FI and Circle Heads are the competent
124/2024
authorities to approve Circle Offices and Branches respectively, in whose jurisdiction financing
against Physical Warehouse Receipts (WHR) will be allowed
MSME DIVISION OPENING OF I-TUFS (Technology Up gradation Fund Scheme Portal ) PORTAL FOR UPLOADING 6
CIRCULAR NO. MANDATORY DOCUMENTS (Scheme operated by ministry of Textiles Govt of India).
59/ 2024 The uploading of documents is required for facilitating constitution of Joint Inspection and physical
verification of claimed machineries.
MSME DIVISION PNB LAGHU UDHYAMI CREDIT CARD SCHEME
CIRCULAR  All existing customers fulfilling criteria of the scheme, having satisfactory dealing with our bank
NO.58/2024 for last three years and enjoying loan/operative limit upto Rs.10 lac are eligible.
 Conversion of existing limits to PNBLUCC will be considered in next quarter of 3 yr completion.
 Credit facility will be provided in the form of CC Limit. Validity of the CC limit will be 3 years,
subject to annual review on the basis of last 12 months turnover of genuine trade transactions.
IBD Exchange Interest Equalization Scheme (IES) on Pre and Post Shipment Rupee Export Credit is extended till
Control Circular August 31, 2024.Eligibility of borrowers: With effect from July 1, 2024, only MSME Manufacturer
No. 134/2024 exporters would be eligible under the Scheme. Hence, the Scheme benefits will not be available to
non-MSME exporters, and such claims are not to be entertained beyond June 30, 2024.
Cap on subvention amount: The interest equalization will be capped at ₹1.66 Crore per Importer-
Exporter Code (IEC) for the aforesaid extended period of the scheme.
MSME DIVISION ADVISORY ON “PNB VISHWAKARMA SCHEME”
CIRCULAR NO. It is advised that henceforth the rejections are to be marked on the portal, only after seeking prior
60/2024 permission from the respective Circle Office and proper record should be maintained with the
branch for any future reference.
RABD CIRCULAR FREQUENTLY ASKED QUESTIONS (FAQs) ON FINANCING OF SOLAR POWER SYSTEM TO
No. 71/2024 INDIVIDUALS: “PM Surya Ghar Scheme”
 Branch has to disburse maximum 70% of Loan sanctioned amount as 1st Instalment and
balance 30% of Sanctioned amount after Installation of Solar Roof Top.
 In case Status of applications on Jan Samarth Portal is required to any change then Branch may
contact to Head Office through their respective Zonal Offices.
 Guarantee is waived for applications having RTS capacity equal to or less than 3KW
 Bank has no liability to claim customer subsidy. Bank has to provide loan account number and
other details to borrowers to lodge at PM Surya Ghar Website.
 Loan can be sanctioned to customer in whose name Electricity Bill is generated. As Subsidy is
lodged on the basis of Electricity Bill owner, so property owner can be made co-borrower
 Application would route only through Jan Samarth, should be processed through LENS Portal.
DBTD 51/24 LIMITS ON NACH MANDATES AND CAPTURING NACH DETAILS IN RETAIL LOAN ACCOUNTS
 The National Automated Clearing House (NACH) is a centralized clearing service offered by the
National Payments Corporation of India (NPCI)
 Types of Mandates as under:
1. A Physical NACH Mandate is a standing order issued to a Bank/Corporate to debit a specified
amount from an account on a regular basis. This comprises of upload of mandate image and
data file
2. E-Mandate, there is upload of data files only, further, with E-Mandate, customer has the
convenience to register mandates and schedule recurring payments on real time basis
without visiting branch and with reduced TAT.
3. E-Sign Mandates are system generated mandates which are digitally signed by Aadhaar
holder. Digital eSign of mandates are done after successful eKYC verification through
OTP/Biometric mechanisms.
In order to ensure compliance with regulatory guidelines of NPCI and improve the efficiency of
mandate management within the Bank, the following limits on NACH mandates have been
established:
RABD CIRCULAR ADVISORY ON “FINANCING OF ROOFTOP SOLAR POWER SYSTEMS TO INDIVIDUALS”:GOI has
No.73/2024 launched the PM SURYA GHAR: MUFT BIJLI YOJANA, to give thrust to solar power generation and
enable residential households to reduce their electricity bills. Rejections shall be done by the
branches only after seeking permissions from respective Circle Offices. The concerned CO to analyze
the reasons of rejection and ensure rejection has been done on genuine ground.
RABD CIRCULAR ADVISORY TO CONVEY REASON FOR REJECTION OF RETAIL LOAN APPLICATIONS: Reason for
No.75/2024 rejection of all retail loan applications should be conveyed to the applicant invariably
RABD CIRCULAR MOU WITH PAISABAZAAR – FOR SOURCING OF HOME LOAN LEADS
NO. 74/2024  Home Loan leads of above Rs.10.00 lacs only across six cities viz. Delhi-NCR, Mumbai, Chennai,
Hyderabad, Bangalore, Pune .
FEES CRITERIA PER MONTH:
 1% excluding GST for sanctioned amount against converted leads. Payment to paisabazaar
would be subject to minimum 20% disbursement of loan amounts sanctioned.
 Upper cap of Rs 10.00 Lakh per successful HL
 Cooling period will be of 7 days (Vendor will not pass the same HL file to other Bank/FI)
 Converted lead must be in bank books for minimum period of 120 days (provided customer
doest close from his own fuds or from proceeds of sale of property)
 Bank shall pay the invoices raised within 30 working days.
IBD Exchange MASTER DIRECTION – IMPORT OF GOODS AND SERVICES
Control Circular  Import of Goods and Services into India is being allowed in terms of Section 5 of the Foreign
No. 136/2024 Exchange Management Act 1999
 Import trade is regulated by the Directorate General of Foreign Trade (DGFT) under the
Ministry of Commerce & Industry, Department of Commerce, Government of India
 Remittances against imports should be completed not later than six months from the date of
shipment, except in cases where amounts are withheld towards guarantee of performance, etc
 AD Category – I banks may permit settlement of import dues delayed due to disputes, financial
difficulties, etc. However, interest if any, on such delayed payments, usance bills or overdue
interest is payable only for a period of up to three years from the date of shipment
 A declaration to the Custom Authorities at the Airport in the Currency Declaration Form (CDF)
annexed to these Regulations; provided further that it shall not be necessary to make such
declaration where the aggregate value of the foreign exchange in the form of currency notes,
bank notes or travellers cheques brought in by such person at any one time does not exceed
USD 10,000 (US Dollars ten thousand) or its equivalent and/or the aggregate value of foreign
currency notes (cash portion) alone brought in by such person at any one time does not
exceed USD 5,000 (US Dollars five thousand) or its equivalent
 Any person resident in India who had gone out of India on a temporary visit, may bring into
India notes up to an amount not exceeding Rs.25,000 (Rupees twenty five thousand only).
 A person may bring into India from Nepal or Bhutan, currency notes of Government of India
and Reserve Bank of India for any amount in denominations up to Rs.100/-.
 An authorized dealer may, in the ordinary course of his business, give a guarantee in favour of a
non-resident service provider, on behalf of a resident customer who is a service importer,
subject to such terms and conditions as stipulated by Reserve Bank of India from time to time:
 Provided that no guarantee for an amount exceeding USD 500,000 or its equivalent shall be
issued on behalf of a service importer other than a Public Sector Company or a Department /
Undertaking of the Government of India / State Government:
 Provided further that where the service importer is a Public Sector Company or a Department
/ Undertaking of the Government of India / State Government, no guarantee for an amount
exceeding USD 100,000 or its equivalent shall be issued without the prior approval of the
Ministry of Finance, Government of India
 Advance Remittance for Import of Goods (i) AD Category – I bank may allow advance remittance
for import of goods without any ceiling subject to the following conditions:
(a) If the amount of advance remittance exceeds USD 200,000 or its equivalent, an
unconditional, irrevocable standby Letter of Credit or a guarantee from an international bank
of repute situated outside India or a guarantee of an AD Category – I bank in India, is obtained
(b) In cases where the importer is unable to obtain bank guarantee from overseas suppliers
and the AD Category – I bank is satisfied about the track record and bonafides of the importer,
the requirement of the bank guarantee / standby Letter of Credit may not be insisted upon for
advance remittances up to USD 5,000,000 (US Dollar five million). AD Category – I
(c) A Public Sector Company or a Department/Undertaking of the Government of India / State
Government/s which is not in a position to obtain a guarantee from an international bank of
repute against an advance payment, is required to obtain a specific waiver for the bank
guarantee from the Ministry of Finance, Government of India before making advance
remittance exceeding USD 100,000.
 Receipt of import documents by the importer directly from overseas suppliers Import bills and
documents should be received from the banker of the supplier by the banker of the importer in
India. AD Category – I bank should not, therefore,make remittances where import bills have
been received directly by the importers from the overseas supplier, except in the following
cases:
(i) Where the value of import bill does not exceed USD 300,000.
(ii) Import bills received by wholly-owned Indian subsidiaries of foreign companies from their
principals.
(iii) Import bills received by Status Holder Exporters as defined in the FTP, 100% Export Oriented
Units / Units in Special Economic Zones, Public Sector Undertakings and Limited Companies.
(iv) Import bills received by all limited companies viz. public limited, deemed public limited and
private limited companies.
VIGILANCE OBSERVANCE OF VIGILANCE AWARENESS WEEK (VAW), 2024 28th October 2024 to 03rd
DEPARTMENT November 2024 THEME:
CIRCULAR NO: 02
/2024
Below mentioned five different preventive vigilance measures identified by CVC are to be taken up
as focus areas.
I. Capacity Building programs II. Identification and implementation of Systemic Improvement
measures III. Updation of Circulars/ Guidelines / Manuals IV. Disposal of complaints received
before 30.06.2024 V. Dynamic Digital Presence.
The Zonal Heads would function as Chief Nodal Officer
IBD: FOREIGN ECGC-RENEWAL OF ECIB-WTPC (Whole turnover pre-shipment credit) & WTPS FOR FY 2024-25
EXCHANGE The bank obtained ECIB-(WT-PC & PC) policies to cover Pre-Shipment Advances and Post Shipment
CIRCULAR NO. Advances. The insurance policy for the FY 2024-25 has been renewed till 30.06.2025.The revised
46/2024 premium rates are as below(Branches are advised to adjust the premium w.e.f. 01.07.2024)
MSME DIVISION PNB KUSHAL HANDICRAFT WELFARE MUDRA SCHEME – HANDICRAFTS ARTISAN MUDRA PORTAL
CIRCULAR  Interest Subvention: 6% interest subventions, subject to actual, shall be available for artisans
NO.62/2024
availing MUDRA loan from Scheduled banks/financial institutions. Maximum benefits of
Rs.1,00,000/- for a period of 3 years is admissible. The subsidy amount will be reimbursed to
lending banks on lodging the claim on the portal.
 Margin Money: 20% subsidy of the sanctioned amount under MUDRA loan will be provided to
the handicrafts artisan as one time grant to their loan account not exceeding Rs.20,000/.
DATA 1/2024 “REACH AND REVIVE” CAMPAIGN FOR ACTIVATION OF INOPERATIVE ACCOUNTS
CCC CIRCULAR CUSTOMIZATION OF NEW EDW REPORT –-CUSTOMER FEEDBACK REPORT: As per EASE 5.0
NO. 33/2024 requirements, Bank should have single Digital Platform to capture and store Customer’s Feedback
received from different channels. Customer Care- CCD004 CUSTOMER FEEDBACK REPORT
ITD CIRCULAR RATES & TERMS AND CONDITIONS FOR PROCURING SSL CERTIFICATES
NO. NON-CBS Bank had approved M/s JNR Management Resources Pvt Ltd for procuring SSL certificates for four
HO/ITD/23/2024 years
AGRICULTURE LAUNCH OF NRLM SHG SHRESHTHA SCHEME UNDER LAKHPATI DIDI INITIATIVE
DIVISION  With a view to fulfill the commitment made by Honorable Prime Minister in Independence Day
CIRCULAR speech to create 2 Crores Lakhpati Didi, a special credit campaign for financing women-led
NO.130/2024
enterprise was launched by MoRD, GoI and Banks were advised to extend credit facilities to
entrepreneurial SHG members who are successfully running an enterprise.
 ‘Women Enterprise Acceleration Fund’ (WEAF) has been set up by Ministry of Rural
development GOI ,to incentivize women entrepreneurs
 Women entrepreneurs making prompt repayment of credit to financial institutions will be
provided 2% interest subvention to incentivize good repayment behavior.
Through the WEAF, interest subvention will be provided to SHGs on loan outstanding up to ₹1.5
lakh per borrower up to a maximum duration of 3 years.
 WEAF will also extend support in the form of reimbursement of actual credit guarantee fees
incurred by banks/financial institutions for taking credit guarantee cover under Credit Guarantee
Fund Trust for Micro and Small Enterprises (CGTMSE) or Credit Guarantee Fund for Micro Units
(CGFMU) under NCGTC.
 Actual credit guarantee fees will be reimbursed to banks/ lending institutions for providing
loans to individual women SHG members under DAY-NRLM for loans up to ₹5 Lakh for a
maximum period of 5 years
Name of Scheme NRLM SHG SHRESHTHA
Eligibility Individual member of select matured well performing NRLM SHGs in Rural
Areas. SHGs which are more than 2 years old and have accessed at least
one dose of bank loan and have repaid it timely in terms of extant Bank
guidelines.
Nature of Facility TERM LOAN & CASH CREDIT
Extent of Loan Need based subject to Maximum ₹5.00 lakh (including both cash credit and
term loan)
Margin Norms 10%
Security Norms a) Hypothecation of assets created out of Bank loan.
b) Eligible Activities to be covered under Credit Guarantee Fund Trust for
Micro and Small Enterprises (CGTMSE) or Credit Guarantee Fund for Micro
Units (CGFMU).
Rate of Interest RLLR+1.65%
Interest Monthly. The same is to be repaid as and when due
frequency
Upfront Fee & Documentation Charges : NIL
Relaxations a) Quotation(s) is/are not required. End use to be verified by visiting the unit
within one week of disbursement by Branch Official.
b) Easy Application- One Pager Detailed Project Report as designed by NRLM
to be submitted along with application and KYC documents.
Assessment The Working capital facility shall be allowed based on 20% of realistic
projected turnover after ensuring minimum margin of 10%.
Repayment of a) Cash Credit: Maximum 12 Months, subject to annual renewal.
Loan b) Investment Credit: To be repaid in 60 monthly installments including
maximum moratorium of 3 months.
Scheme codes &
interest Codes
BARM 12/2024 ADVISORY ON ISSUANCE OF QR CODE PRODUCTS-FAQS

Non delivery of QR code / Soundbox:
i. Bharat QR Code: ➢ Turnaround time for issuance of QR code soft copy for Bharat QR
code is T+1 days. Branches to contact their respective Circle Office team for download
of Bharat QR code soft copy.
ii. ➢ Turnaround time for installation of Bharat QR code sound box is 7-10 days
iii. BHIM QR Code:
1. Turnaround time for issuance of BHIM QR code soft copy is 30 minutes to 1 hour. In case of
non-receipt of BHIM QR code soft copy within TAT, branches to lodge SPSD.
2. Turnaround time for installation of BHIM QR code sound box is 7-10 days. In case sound
box devices are not delivered/installed at merchant location, branches to lodge SPSD
 Transaction limits for Person-to-person (P2P) QR code is 25 successful transactions and ₹4
lakhs cumulative credit in 24 hours as defined by NPCI.
 Transaction limits for each BHIM QR merchant is derived from Merchant Category Code (MCC)
provided by the merchant at the time of application for BHIM QR code
 P2PM QR code are issued to small merchants and unorganized retail sector. P2PM merchants
are on-boarded with MCC code-7407 and transaction limit assigned to the merchants are
₹10,000/- per transaction, ₹25,000/- per day and ₹1 lakh per month. Transaction limits of
P2PM merchants cannot be enhanced.
 Transaction done through Bharat QR code are credited on T+1 day and consolidated amount of
all the transactions done in the previous day are credited in customer account.
 Request for de-installation of Bharat QR sound box has to be submitted through LTS portal
under POS de-installation tab and select product type as Bharat QR code. Branches must ensure
correct TID/ MID to avoid de-installation of other products.
MSME DIVISION PROPOSAL TRACKING OF MSME & MCC/ OTHER CREDIT CELL AT HEAD OFFICE THROUGH LENS
CIRCULAR NO. 63  A new module – “Other Credit”, has been introduced in PNB LenS, wherein
/2024 PLP/HPLP/MCC/CBB/ZO can now route Concession/ Amendment/ Fresh/ Enhancement
proposals through LenS for approval at MSME & MCC/Other Credit Cell – HO
GBD117/24 LAUNCH OF “NPS DIWAS – NPS ZARURI HAI” CAMPAIGN
Every year PFRDA celebrates October 1st as “National Pension System Diwas (NPS Diwas).
IBD Exchange LIBERALISED REMITTANCE SCHEME (LRS) FOR RESIDENT INDIVIDUALS DISCONTINUATION OF
Control Circular REPORTING OF MONTHLY RETURN:From the reporting month of September 2024, AD Category-I
No. 144/2024 banks shall not submit LRS monthly return (Return code : R089).
AD Category-I banks, henceforth, will be required to upload only transaction-wise information
under LRS daily return (CIMS return code: R010) at the close of business of the next working day on
CIMS (URL: https://sankalan.rbi.org.in).
GENERAL VALIDATION OF AADHAR THORUGH DEMOGRAPHIC AUTHORIZATION FACILITY WHILE ENTERING
BANKING DETAILS IN CBS FOR CASES OTHER THAN BIO AUTHENTICATION AND OTP BASED VALIDATION
DIVISION Circular  A new feature of aadhar validation through demographic authentication, wherein while
No- 31/2024
onboarding a new customers in the bank i.e NTB customers, the aadhar will be validated
through demoauth if bio authentication or OTP based validation is not being done
 In DEMOAUTH process, whenever new CIF ID is created through CCBM or CRM and aadhar
UIDAI document code is selected as ID/ADDRESS proof, the same will be validated at UIDAI
Server, by sending aadhar number, name, gender and DOB. These four details will get validated
at UIDAI servers. In case of success message, the system will proceed further for CIF Creation,
else, the CIF ID Shall not be created.
CRMD Circular RECOVERY/ COLLECTION CAMPAIGN IN DIGITAL LOANS – “DIGI COLLECTION CAMPAIGN’’
No: 30/2024 • EDW Report – CRMD 03B (Report of SMA in Digital Loans)
• EDW Report – CRMD 01C (Report of NPA in Digital Loans)
IAD CIRCULAR POLICY FOR LEGAL AUDIT OF TITLE DOCUMENTS IN RESPECT OF LARGE VALUE LOAN ACCOUNTS-
NO.30/2024 AMENDMENTS (MODIFICATIONS IN FEE & GUIDELINES MULTIPLE PROPERTIES)
REFER CASE STUDY 10 to understand the guidelines in details
Further, the above fee shall be subject to a maximum ceiling of Rs.15000/- per borrower + GST
In cases where Multiple properties are mortgaged/charged in any account and the same are located
at different centers, fee as prescribed for legal audit subject to maximum ceiling of Rs.15000/- per
Centre, shall be paid to the advocate furnishing legal audit report.
The advocate, furnishing final legal audit report on the basis of report submitted by the other
advocate, shall be paid additional fee being 50 % of Legal Audit fee prescribed for the property
situated at base centre(for single property)
Networking EMPANELMENT OF M/S HUGHES COMMUNICATIONS INDIA PRIVATE LIMITED FOR PROCUREMENT
Department OF VSAT SERVICES
Circular No: The vendor shall be responsible for delivery and installation of Link at site within SIX (6) weeks
06/2024 from the date of Purchase order (For tough areas 8 weeks will be allotted)
The VSAT links (existing or new) shall be upgraded, if required by the bank, within three (3) week
from the date of order for up-gradation and where hardware change is required within 4 weeks.
AGRICULTURE NATIONAL ACTION FOR MECHANISED SANITATION ECOSYSTEM (NAMASTE) - FORMERLY SELF
DIVISION EMPLOYMENT SCHEME FOR REHABILITATION OF MANUAL SCAVENGERS (SRMS)
CIRCULAR NO.  NAMASTE Scheme is being implemented upto 2025-26 with an outlay of Rs. 349.70 crore
133/2024
 The scheme has following objectives:
i. Rehabilitation of Manual Scavengers (MS) and Persons Engaged in Hazardous Cleaning
of Sewer and Septic Tank Workers (SSWs).
ii. Promotion of safe and mechanized cleaning of sewers and septic tanks
 The scheme is being implemented at the national level through the National Safai Karamcharis
Finance and Development Corporation (NSKFDC) or other identified agencies ,At the State level,
the implementing agencies will be the State Channelizing Agencies (SCA).
 The Ministry of Social Justice and Empowerment (MoSJE) and MoHUA, formulated the
National Action for Mechanized Sanitation Ecosystem (NAMASTE) scheme to make sanitation
work safer across urban India in a time-bound mission mode
 Period of Implementation: NAMASTE Scheme is effective upto FY 2025-26 and no liability can
be carried forward after 31st March, 2026.
 “Manual scavenger”,Sanitation Workers/Safai Karamcharis & Sewer and Septic Tank Workers
(SSWs) & Sewer Entry Professional (SEPs) are eligible
Objective Objective of Scheme to make them “Sanipreneur” and skilled wage
employment opportunities after getting occupational Safety Training & PPE
Kits.
Maximum Loans to individuals: ₹15 lakhs.
Project Cost Loans to Self Help Groups/groups: ₹50 lakh.
Rate of Interest Above ₹1,00,000 :6% per annum
Capital Subsidy
Repayment The period of repayment of loan, including moratorium period will be 5 years
for projects up to ₹5,00,000 and 7 years for projects above ₹5,00,000.
MSME DIVISION APPLICATION PROGRAMMING INTERFACE (API) INTEGRATION FOR: -
CIRCULAR NO. 1. LODGMENT OF GUARANTEE UNDER CGTMSE THROUGH PNB LenS
64/ 2024 2. UPGRADATION OF NPA ACCOUNTS ON UDAAN PORTAL OF CGTMSE THROUGH CBS
1. LODGMENT OF GUARANTEE UNDER CGTMSE THROUGH PNB LenS
An API integration has been implemented between UDAAN portal of CGTMSE and PNB
LenS for lodgment of guarantee under CGTMSE CGS-1 scheme for all the fresh Credit
Facilities.
It is to be noted that Guarantee Coverage for all Credit Facilities which are covered under CGTMSE
other than CGS-1 scheme and Credit facilities covered under any subsidy scheme are not eligible
for API
2. UPGRADATION OF NPA ACCOUNTS ON UDAAN PORTAL OF CGTMSE THROUGH CBS
All eligible accounts, when upgraded to standard category in CBS after completion of day-
end process of the branch, shall also get updated on UDAAN Portal of CGTMSE through this
API.
FINANCE PAYMENT OF ADVANCE INSURANCE PREMIUM TO DICGC FOR THE HALF YEAR ENDING MARCH 2025
DIVISION i.e. from 01.10.2024 TO 31.03.2025
CIRCULAR DICGC (Deposit Insurance and Credit Guarantee Corporation).In 1978,the DIC and the CGCI were
NO.22/2024 merged to form DICGC
Division had developed a module named DICGC which is available in CBPMS (Centralised Balance
Sheet and PL Management System).
Branch to fill the required data (Rupees in thousands).
Note: After “Final Submit” of Branch under Tab “Submission” in CBPMS Portal, Data cannot be
edit. In case any change is required, please refer the matter to Finance Division, HO.
Delay in payment of advance premium/submission of Statement to DICGC attracts penal
interest @ 8% over bank rate from the beginning of the financial half year till the date of
payment.Branches will prepare the statement DI & DI-01 in the formats enclosed and statement DI-
02 is to be prepared by generating the data through Folder PNBREP 10 15 A/ in Morning Checking
Report
BARM deposit MODIFICATION IN PERSONAL ACCIDENTAL INSURANCE (PAI) COVERAGE IN PNB SALARY SAVING
04/24 ACCOUNT SCHEME
PAI coverage for salary accounts of contractual employees under “PNB Salary Saving Account
Scheme” has been modified
₹30 lakhs (Silver 25) ₹40 lakhs (Gold 50)
₹45 lakhs (Premium 100 & Platinum 200) ₹50 lakhs (Titanium)
GBD CIRCULAR SUBMISSION OF ANNUAL LIFE CERTIFICATE BY SENIOR PENSIONERS
NO. 119/2024 Annual drive of pensioners’ certificate starts from November month every year.
Senior Pensioners, i.e. 80 years and above,are allowed to submit their Life Certificate w.e.f. 1st
October every year which would be valid till 30th November of the subsequent year. Pensioners
can submit Life Certificate through any of the following channel.
1. Digital Life Certificate Through Face Authentication.
2. Digital Life Certificate Through Biometric Authentication
3. Through Video based Customer Identification Process (V- CIP).
4. Through Door Step Banking (DSB) service.
5. Physical Life Certificate at any GBB Branch.
GBD 118/24 INTRODUCTION OF NPS CONTRIBUTIONS THROUGH BHARAT BILL PAYMENT SYSTEM (BBPS)
 Currently, the contribution can be done through BHIM and Mobikwik App. Subsequently it will
be available on other apps.
 In the BHIM app, the path is: Under Recharge & Bills , Select- View All >> Other Categories ,
National Pension System >> Select Biller Service >> National Pension System
 In Mobikwik App. the path is: Recharge & Bills , Select- All Categories >> Popular Services,
Select - NPS>> NPS
 Charges: The following charges will apply for making NPS contributions through BBPS.

Initially, BBPS will support lumpsum contributions, which will be settled on a T+1 basis where ‘T’
is the date of making contributions by the subscribers. Any unsettled contributions (failed
transactions due to any reason) will be refunded to the subscribers within 5 working days.
IBD Exchange MASTER DIRECTION - LIBERALISED REMITTANCE SCHEME (LRS)
Control Circular A. Liberalised Remittance Scheme (LRS) of USD 2,50,000 for resident individuals
No. 145/2024  Under the Liberalised Remittance Scheme, Authorised Dealers may freely allow remittances by
resident individuals up to USD 2,50,000 per Financial Year (April-March) for any permitted
current or capital account transaction or a combination of both. The Scheme is not available to
corporate, partnership firms, HUF, Trusts, etc (Same limit since May 26, 2015)
 The Scheme is available to all resident individuals including minors. In case of remitter being a
minor,4 the Form A2 must be countersigned by the minor’s natural guardian
 The limit of USD 2,50,000 per Financial Year (FY) under the Scheme also includes/subsumes
remittances for current account transactions (viz. private visit; gift/donation; going abroad on
employment; emigration; maintenance of relatives abroad; business trip; medical treatment
abroad; studies abroad)
 Release of foreign exchange exceeding USD 2,50,000, requires prior permission from the
Reserve Bank of India.
 In case of education loan : However, AD Category I bank and AD Category II may allow
remittances (without seeking prior approval of the Reserve Bank of India) exceeding USD
2,50,000 based on the estimate received from the institution abroad.
 It is mandatory for the resident individual to provide his/her Permanent Account Number (PAN).
 Investor, who has remitted funds under LRS can retain, reinvest the income earned on the
investments. The received/realised/unspent/unused foreign exchange, unless reinvested, shall
be repatriated and surrendered to an authorised person within a period of 180 days from the
date of such receipt/ realisation/ purchase/ acquisition or date of return to India, as the case
may be
Facility to grant loan in rupees to NRI/ PIO relative under the Scheme:
Resident individual is permitted to lend to a Non-resident Indian (NRI)/ Person of Indian Origin (PIO)
relative by way of crossed cheque/ electronic transfer subject to the following conditions:
(i) The loan is free of interest and the minimum maturity of the loan is one year;
(ii) The loan amount should be within the overall limit under the Liberalised Remittance
Scheme of USD 2,50,000 per financial year available for a resident individual.
(iii) The loan shall be utilized for meeting the borrower’s personal requirements or for his
own business purposes in India
(iv) The loan shall not be utilized, either singly or in association with other person for any of
the activities in which investment by persons resident outside India is prohibited,
 The applicants should have maintained the bank account with the bank for a minimum period of
one year prior to the remittances for capital account transactions.
 The remittances made under this Scheme will be reported in FETERS (Foreign Exchange
Transactions electronic reporting system which replaced R returns)
IBD Exchange MASTER DIRECTION - OTHER REMITTANCE FACILITIES
Control Circular  TRAVELLING
No. 146/2024
Out of the overall foreign exchange (USD 250,000 per financial year):
i. Travellers proceeding to countries other than Iraq, Libya, Islamic Republic of Iran,
Russian Federation and other Republics of Commonwealth of Independent States - not
exceeding USD 3000 per visit or its equivalent.
ii. Travellers proceeding to Iraq or Libya - not exceeding USD 5000 per visit or its
equivalent.
iii. Travellers proceeding to Islamic Republic of Iran, Russian Federation and other
Republics of Commonwealth of Independent States - full exchange may be released.
iv. Travellers proceeding for Haj/Umrah pilgrimage- full amount of entitlement in cash or
up to the cash limit as specified by the Haj Committee of India, may be released
Unspent foreign exchange
A returning traveller is permitted to retain with him, foreign currency, travellers’ cheques and
currency notes up to an aggregate amount of USD 2000 and foreign coins without any ceiling
beyond 180 days. Foreign exchange so retained, can be utilized by the traveller for his subsequent
visit abroad.
 Resident Indians who purchase their travel cards, are permitted refund of the unutilized foreign
exchange balance only after 10 days from the date of last transaction and accordingly, this
condition is stated in the “user guide”.
 General permission is available to persons other than individuals to remit towards donations
up-to one per cent of their foreign exchange earnings during the previous three financial years
or USD 5,000,000, whichever is less
 Commission to agents abroad for sale of residential flats or commercial plots in India
Remittances by persons other than individuals shall require prior approval of the Reserve Bank
of India if commission per transaction to agents abroad for sale of residential flats or
commercial plots in India exceeds USD 25,000 or five percent of the inward remittance
whichever is more.
 Remittances towards consultancy services Remittances by persons other than individuals shall
require prior approval of the Reserve Bank of India if remittances exceed USD 10,000,000 per
project
 Remittances towards re-imbursement of pre-incorporation expenses Remittances by persons
other than individuals shall require prior approval of the Reserve Bank of India for remittances
exceeding five per cent of investment brought into India or USD 100,000 whichever is higher,
by an entity in India by way of reimbursement of pre-incorporation expenses.
 AD Category-I banks are permitted to issue guarantee for amount not exceeding USD 500,000
or its equivalent in favour of a non-resident service provider, on behalf of a resident customer
who is a service importer
 In the case of a Public Sector Company or a Department/ Undertaking of the Government of
India/ State Governments, approval from the Ministry of Finance, Government of India for
issue of guarantee for an amount exceeding USD 100,000 (USD One hundred thousand) or its
equivalent would be required.
 Cultural Tours Required permission of Ministry of Human Resources Development, (Department
of Education and Culture)
RABD CIRCULAR PNB CAR LOAN – MODIFICATION IN SERVICE CHARGES TO CAR DEALERS AND THEIR SALES
NO: 76/2024 9COVERED IN CAR LOAN CONSOLIDATED CIRCULAR)
MSME & MID CORPORATE CREDIT DIVISION CIRCULAR NO. 65/2024: E-GST EXPRESS- MODIFICATIONS
Consolidation Guidelines on e-Gst Express CHAPTER 11 THE DIGITAL ESSENCE
LOANS & INTEREST EQUALIZATION SCHEME ON PRE AND POST SHIPMENT RUPEE EXPORT CREDIT –
ADVANCES AMENDMENT
CIRCULAR NO. 117 DGFT has extended the scheme for one month i.e. up to 30.09.2024. However, this extension is
/ 2024 applicable only for MSME Manufacturing exporters
Amendment with immediate effect for rationalisation of the scheme as under:
a. The annual net subvention amount is capped at Rs. 10 Cr. per IEC for a given financial year,
accordingly a cap of Rs. 5 Cr. per IEC for MSME Manufacturers is imposed till 30.09.2024 for the
financial year starting from 01.04.2024.
b. It is further clarified that for Manufacturer Exporters and Merchant Exporters the cap is Rs. 2.5
Cr. till 30.06.2024
OPERATIONS E-SURVEILLANCE MONITORING: ROLES AND RESPONSIBILITIES AT VARIOUS LEVEL
DIVISION – ADC & A. e-Surveillance vendors at Onsite & Offsite Capex ATMs :
RECON CIRCULAR a. M/s CMS / b. M/s Hitachi / c. M/s NCR
NO. 23/2024 B. e-Surveillance/CCTV Vendors of Branches (also caters Lobby ATMs) Vendors are being
deployed by respective Circle Offices as per HO: GSAD guidelines.
C. e-Surveillance at Bhagidari ATMs We have tie-up with M/s TSI under Bhagidari agreement for
380 ATMs.
D. e-Surveillance at Opex ATMs We have tie-up with M/s NCR and M/s FSS. At present, M/s NCR
has deployed e-Surveillance system at their sites.
IBD FOREIGN APPROVED LIST OF FULL FLEDGED MONEY CHANGERS (FFMCs)
EXCHANGE LIST OF APPROVED FFMCs/AD CATEGORY II ENTITIES
CIRCULAR NO.
47/2024
DBTD CIRCULAR CORPORATE MOBILE BANKING - PNB One BIZ (refer Chapter 21 THE DIGITAL
NO. 52/2024 ESSENCE)
CISD CIRCULAR COLLABORATING IN THE SWACHHTA HI SEVA CAMPAIGN TO BE ORGANISED BY MINISTRY OF
NO. 17/2024 ELECTRONICS AND INFORMATION TECHNOLOGY, GOVERNMENT OF INDIA
The Indian Computer Emergency Response Team (CERT-In), the national agency for responding to
computer security incidents in the country, has set up Cyber Swachhta Kendra (Botnet Cleaning and
Malware Analysis Centre) with an objective to remove Malware on devices.
During the "Swachhta Hi Seva" campaign, Cyber Swachhta Kendra, CERT-In is planning to spread
Cyber Swachhta Awareness among citizens of India.
In above regards, it is informed that everyone should visit the website of Cyber Swachhta Kendra
(https://www.csk.gov.in) to get the latest information about malware, security best practices,
countermeasures, security tools and download the "Free Bot Removal Tool" to secure/ disinfect
their systems
IBD Circular No. M/S MNS CREDIT MANAGEMENT GROUP (P) LTD: RENEWAL OF EMPANELMENT FOR DRAWING OF
19/2024 CIRS: M/s MNS Credit Information Management Group Pvt. Ltd. is empaneled for further term of
one year, valid up to 30.09.2025 for obtaining CIRs, subject to annual renewal.
GBD Circular CAMPAIGN FOR OPENING SCSS ACCOUNTS FROM 01st October, 2024 to 31st October, 2024
No.122/2024  Senior Citizen Savings Scheme (SCSS), is a flagship small savings scheme of the Government of
India aimed at providing security to small investors. Scheme is available for Indian Resident who
has attained the age of 60 years. Further, a person who has retired on superannuation or
otherwise and attained the age of 55 years or retired personnel of defence service who has
attained the age of 50 years is allowed to invest retirement benefits with certain conditions in
this scheme.
 Account can be opened for a minimum of Rs.1000 and a maximum of Rs.30 lakhs.
 Period of investment is five years. Account can be extended for a block of three years any
number of times.
 Multiple accounts can be opened within the maximum limit. Deposit up to Rs.1.50 lac is
exempted within the maximum ceiling limit under section 80C of IT Act.
GBD Circular CAMPAIGN FOR OPENING SSA ACCOUNTS FROM 01st October, 2024 to 31st October, 2024
No.123/2024  Sukanya Samriddhi Deposit Account (SSA) Scheme is one of the noble financial security
schemes for the minor girl child launched by Government of India.
 ‘Beti Bachao Beti Padhao’
 Any girl who is below the age of 10 years is eligible to have an account in her name. An Account
under SSA shall be opened for a maximum of two girl children in one family. SSA Deposit is a
completely tax saving a/c as not only the contributions would be tax exempted but also the
interest received on the deposit and maturity proceeds would be exempted from taxation under
Income Tax Rule.
 BANK Agency Commission: Rs.40/- (physical mode) and Rs.9/- (online mode) per transaction
GBD Circular CAMPAIGN FOR OPENING MSSC ACCOUNTS FROM 01st October, 2024 to 31st October, 2024
No.124/2024  Mahila Samman Savings Certificate (MSSC), 2023 scheme was launched by Government Of
India on dated 31st March 2023.
 An account under this scheme can be opened by a woman for herself or by the guardian on
behalf of a minor girl on or before 31st March, 2025 for a period of two years
 Minimum deposit amount is 1000/- and maximum deposit is Rupees 200000/-
 Multiple accounts can be opened within the maximum limit of Rs. Two lakh by maintaining a
gap of three months between the accounts.
 The rate of interest for MSSC Scheme is 7.5 % p.a
 Bank get Rs.40/- per transaction as Agency Commission.
PF & PENSION RATE OF INTEREST ON PROVIDENT FUND BALANCE FOR THE FIRST HALF OF F.Y. 2024-25
DIVISION 8.50% p.a. (half yearly rest) for the first half of Financial Year 2024-25 (April’ 24 to September’ 24)
CIRCULAR NO. and charging of interest @ 9.50% p.a. (half yearly rest) from the members on the outstanding
12/2024 balance of Refundable Loan
SASTRA DIVISION APPROVED PANEL OF VALUERS
CIRCULAR NO.  “In case of fresh as well as existing advances, where charge of the bank on the
61/2024 security compliant under SARFAESI Act, is created/to be created, then valuation
of such security shall be taken from the valuer registered under Wealth Tax Act, at
the time of fresh sanction as well as subsequent valuation.”
 Bank shall prefer empanelment of Wealth Tax registered valuers only.
 Further, existing valuers in the panel who are not having registration under Wealth Tax Act shall
continue on Bank’s panel till there existing tenure of empanelment
MSME & MID MODIFICATIONS IN PNB SAMPATTI SCHEME
CORPORATE  REVISED GUIDELINES
CREDIT DIVISION 1. Eligible Properties: Unencumbered Property belonging to the borrower, it’s Proprietor/Partners/
CIRCULAR
Director/ Trustee/ Promoter/Wholly Owned Subsidiary and immediate family members of
NO.66/2024
Proprietor/ Partners/ Directors in case of Pvt. Ltd. Co. Immediate family members include:
a. Spouse b. Father c. Mother d. Son e. Unmarried Daughter
For existing cases, renewal shall be done on the basis of existing guidelines. Further, modification
regarding family member shall be applicable in fresh sanctions and enhancements.
Facility shall not be granted for: Borrower already availing Cash Credit; however same can be
converted into this scheme. The restriction mentioned above means both Cash Credit and
Overdraft facilities cannot be operated simultaneously.
However, such restriction shall not be applicable for Term Loan Facility OR Supply Chain Financing
Scheme. Note: The above facilities may be considered along with Cash Credit limit or OD Limit (any
one) as per eligibility of the borrower.
Let out properties:

a. In case the property is rented/let out, it should be backed by Tripartite Agreement. The lease /
rent amount shall be assigned in favour of Bank and such proceeds shall be credited to the
account maintained with our Bank.
b. Let out Residential and Commercial property are also allowed under the scheme and facility may
be granted by way of Term Loan / OD reducing / OD General
Addition: However, in cases where properties are rented to Govt. departments, PSUs and they resist
to enter into Tripartite Agreement, letter (form-PNB 2099) from the borrower addressed to the
lessee for paying rent to the bank shall be obtained and got noted / acknowledged by the lessee. In
cases where properties are rented to reputed corporates, waiver of Tripartite Agreement may be
permitted by CHCAC & above. However, letter (formPNB 2099) from borrower addressed to the
lessee for paying rent to the bank shall be obtained and got noted / acknowledged by the lessee.
Financial Ratios:
a) Average DSCR 1.25, with minimum of 1.10 during entire repayment period (for Term Loan and
OD with reducing DP) is required.
b) For considering OD General facility under the scheme, Interest Coverage ratio shall be ensured
as per the benchmark .Since the loan is against immovable property no other benchmark ratio is
prescribed. Here it is clarified that Interest coverage ratio shall not be applicable for Term Loan
and OD Reducing scheme.
Business entities dealing in Gems & Jewellery (manufacturing & trading both) are also permitted
under the scheme.
Eligible Borrowers/Loans to Builders/ Developers: Builders/ Developers are permitted under the
scheme provided the property proposed to be offered for mortgage as security should be other
than the projects where the loan amount is proposed to be invested and are meant for sale.
Proposal shall be considered strictly as per cash flows and repaying capacity of the borrower.
Addition: Administrative clearance need not be obtained for loans to Builders/Developers under
PNB Sampatti Scheme.
 Powers to consider concession in ROI are as under:
Upto Rs.5 cr: ZOCAC and above authority may grant concession upto 0.50% subject to minimum of
RLLR+BSP in case borrower meets any of/both the conditions as under:
a. In case borrower opts for OD Reducing Facility.
b. In case borrower offer residential property (self-occupied by Proprietor/ Partner/ Director/
Trustee/ Promoter/Guarantor)
Above Rs.5 cr: ZOCAC may grant concession upto 0.50% subject to minimum of RLLR+BSP on case to
case basis.
 Any Relaxation/s (including concessions within delegated powers) in the scheme may be
permitted by HOCAC-II and above on case to case basis.
 For mortgage of property located beyond 75 Kms from Metro Branches and 25 Kms from Non
Metro Branches under PNB Sampatti Scheme, administrative clearance is to be obtained at
the time of mortgage of the property.
 Facility backed by mortgage of land & building in shape of Education Institutions/Hospitals/
Nursing Homes/ Orphanages/ Old Age homes or any other Social Sector Infrastructure and/or
mortgage of properties of promoters for setting up of these establishments or for infrastructural
development of existing establishment should not be accepted. However, loan can be granted to
these establishments against the residential property of promoter or its close relative.
 However, it is ensured that ICR is not below 1.50:1 in cases where assessment of limit under
the scheme is as per Cash Budget Method. Interest coverage ratio shall not be applicable for
Term Loan and OD Reducing scheme.
LOANS & ADDITIONAL PRUDENTIAL GUIDELINES FOR LENDING TO STATE- OWNED POWER ENTITIES
ADVANCES  The said revised additional prudential guidelines are mandatory for taking
CIRCULAR NO. exposures to State DISCOMs, GENCOs & TRANSCOs and shall be applicable for
120 / 2024 all new sanctions and disbursements against these loans (including any additional
sanction) by Bank for Capex as well as non-Capex except for counter-part funding
under RDSS. In case of non-adherence to these norms, the disbursement shall be
stopped.
 DISCOMs would publish audited annual accounts by end of December of the following year
during first two years (i.e., for FY 2021-22 and FY 2022-23) and thereafter audited annual
accounts by end of September of the following year from 3rd year (FY2023-24) onwards
 The working capital shall be restricted to 35% of total revenue as per latest audited accounts
Human Resource TIMELY ENTRY OF DISCIPLINARY ACTION CASES AND MARKING OF MANDATORY FIELD IN
Development SUSPENSION AND DISCIPLINARY ACTIONS PAGES IN HRMS
Division Circular For instance, charge sheets issued up to last working day of current month, system will allow to
No. 927/2024 enter the same by 2 (two) working days of succeeding month. Afterwards, the system will not
allow to enter the same..
MSME DIVISION PMEGP- PHYSICAL VERIFICATION OF UNITS BY DEPARTMENT OF POST: As per MSME Div Cir No
CIRCULAR NO. 39/2024, it was reiterated that Margin Money shall be adjusted by the Financing Bank after 3 years
67/ 2024 only on the receipt of Margin Money (subsidy) adjustment letter from the concerned IA. Branch
Offices to ensure that, in no case margin money will be released before obtaining satisfactory
report of Physical Verification of PMEGP units. Enumerators from DoP shall carry a proforma as per
Annexure I that is to be filled out and signed by Branch Managers.
DPMD CIRCULAR FOR INSTITUTIONALIZING SWACHHATA AND MINIMIZING PENDENCY IN GOVERNMENT OFFICES
NO. – 02/2024 1. UPDATING NOMINATION IN DEPOSIT ACCOUNTS : EDW report: PNB 2.0 Reports OPR-002
2. ACTIVATION OF DORMANT ACCOUNTS: EDW via BARM report 27a.
MSME & MID PRE-APPROVED BUSINESS LOAN (PABL) The revised ‘Rate of Interest’ w.e.f. 27-09-2024
CORPORATE Internal Score Modified ROI
CREDIT DIVISION Up to 64 RLLR+BSP+2.75%, i.e., 12.00%
CIRCULAR NO
68/2024 >64 and up to 72 RLLR+BSP+2.25%, i.e., 11.50%
>72 and upto 100 RLLR+BSP+1.75%, i.e., 11.00%
GBD CIRCULAR SUBMISSION OF ANNUAL LIFE CERTIFICATE BY SPARSH/SAMPANN PENSIONERS
NO. 125/2024  Defence Accounts Department (DAD) has implemented a new system named SPARSH {System
for Pension Administration (Raksha)}. As per this system, Defence pensions are being
disbursed through SPARSH system.
 Ministry of Telecom has also implemented SAMPANN for the disbursement of pension directly
to telecom pensioners
BA & RM PRAGATI - CURRENT ACCOUNT OPENING CAMPAIGN FROM 01.10.2024 TO 31.10.2024
DIVISION KEY FEATURES
CIRCULAR NO
06/2024
Special features included in the PNB Pragati scheme variant for POS, QR and Soundbox devices are
as under:
ANALYTICS CHECKS AND VALIDATIONS FOR RECOVERY AND REVERSAL OF CERSAI CHARGES
CENTRE OF  The competent authority for allowing reversal from CERSAI head 2081002 shall be the Deputy
EXCELLENCE Zonal Manager or equivalent at the respective Zonal offices. However, in case of corporate
(ACoE),
branches including LCB & ELCB, Hybrid PLP, MCC and Circle & Zonal SASTRA centres, the
CIRCULAR NO.
02/2024 competent authority for allowing reversal from CERSAI head 2081002 shall be the Incumbent
Incharge/equivalent at the respective branch/office.
IRMD CIRCULAR STRENGTHENING RISK AND COMPLIANCE CULTURE IN THE BANK
NO. 44/2024 Functionality of attending five questions containing risk and compliance aspects is made live in
HRMS, with the following features:
 All employees from Clerical Cadre up to Scale IV will be required to complete a set of Five
questions related to risk and compliance aspects during their first login to HRMS each month
on ongoing basis.
IRMD CIRCULAR INDUSTRY-WISE INTERNAL EXPOSURE CEILING FOR FY2024-25
No. 43/2024  Report on Asset Quality (RAQ) submitted to RBI has been the base document for fixing and
monitoring industry wise Internal Exposure Ceiling.
 The RAQ report divides non-food credit into five segments, viz. i) Agriculture and Allied
Activities, ii) Industry, iii) Services, iv) Retail Loans and v) Other Non-food Credit.
HRMD CIRCULAR ENHANCEMENT IN THE LIMIT FIXED FOR INTEREST FREE FESTIVAL ADVANCE TO THE EMPLOYEES
NO. 784/2024 One month’s Gross Salary* of the previous month, subject to the following limits, rounded off to the
complete thousand rupees:
 Clerical Staff : One month’s Gross Salary of the previous month, rounded off to the complete
thousand rupees subject to maximum of Rs. 60000/-
 Subordinate Staff: One month’s Gross Salary of the previous month, rounded off to the
complete thousand rupees, subject to maximum of Rs. 50000/-
 Further, the Part Time confirmed employees will also be eligible for Interest Free Festival
Advance e.g. a Part Time employee drawing 1/3rd ½ and 3/4th scale wages will be eligible for
advance to the extent of one month’s Gross Salary of the previous month, rounded off to the
completed thousand rupees, subject to maximum of Rs.16000/-, Rs.25000/- and Rs.37000/-
respectively.
 Festival Advance will be repayable in 10 equal monthly installment
 Take home salary of the employee should not be less than 25% of the monthly Gross Salary
L & A CIRCULAR GUIDELINES ON BANK GUARANTEE – MODIFICATIONS AND CONSOLIDATION
NO. 122 / 2024 (Gist of this circular prepared separately)
LOANS & POLICY FOR LOANING POWERS AND EXERCISING SUCH POWERS AT VARIOUS LEVELS –
ADVANCES MODIFICATION IN GEMS & JEWELLERY GUIDELINES
CIRCULAR NO. Proposals for fresh credit facilities and
123 / 2024 additional/ enhancement/ Adhoc in
existing facilities to both Traders &
Manufacturers under Gems & Jewellery
sector (for borrowers having internal
risk rating B1 & above) shall be
considered as noted herein:
Proposals regarding Lab Grown Diamonds shall be sanctioned by ZOCAC & above
Financing to Jewellers against Mortgage of IP under PNB Sampatti scheme will continue as per
extant scheme.
 Credit Review & Monitoring Division (CRMD), HO shall closely monitor the exposure under the
Gems & Jewellery Sector including the exposure ceilings and status of accounts under the sector.
 Addition to the above, for Lab Grown Diamond Industry, a review note shall be placed to Board
on half yearly basis by CRMD, HO.
IBD Exchange TRADING AND SETTLEMENT OF SOVEREIGN GREEN BONDS (SGrBs) IN IFSC
Control Circular  The Government of India has been issuing Sovereign Green Bonds (SGrBs) to mobilize
No. 154/2024 resources for green infrastructure in India.
 With a view to facilitate wider non-resident participation in SGrBs, a scheme for trading and
settlement of SGrBs in IFSC has been introduced by Reserve Bank of India (RBI) on August 29,
2024 (hereinafter referred to as “RBI Scheme”). This scheme will facilitate easier access for non-
resident investors to invest and trade in SGrBs through IFSC, enhancing global climate capital
flows into India
 Eligible Investors
Provided that funds / schemes, including the ones setup by entities incorporated in India, regulated
by IFSCA under the IFSCA (Fund Management) Regulations, 2022 shall be considered as eligible
investors under the RBI Scheme
Redemption proceeds in USD, to the accounts of eligible investors.
IBD FOREIGN MODIFICATION IN FCNR PREMIUM LINKED DEPOSIT SCHEME
EXCHANGE CONSOLIDATED GUIDELINES ON FCNR PREMIUM LINKED DEPOSIT SCHEME:
CIRCULAR NO. 48 Eligibility All NRIs/PIOs are eligible to open this account (Individual/entities of Pakistan
/2024 and Bangladesh requires prior approval of the Reserve Bank of India)
Type of Account Term Deposit Account
Tenor For tenor not less than 1 year and not more than 5 Years
Minimum A minimum amount Equivalent of USD 10000. There is no restriction on the
Amount maximum amount
Currencies for The Deposit would be denominated in US Dollar, Pound Sterling, & Euro.
Deposit
Manner of 1. Inward Remittance from Abroad in permitted currencies- SWIFT, Telegraphic
Receipt of Transfers, personal cheques drawn on accounts maintained abroad, Drafts
Funds. issued by Banks/ Exchange Companies abroad.
2. The rupee balances lying in the existing NonResident External (NRE) Account
at the prevailing TT selling rate/ or the exchange rate obtained from FRMS on
the date of conversion.
3. Proceeds of Foreign Currency Notes/ Traveler’s Cheques tendered in
person by NRI during personal visit to India. Amounts in excess of USD 5000
(or equivalent) in currency or USD 10,000 (or equivalent) in Traveler’s
Cheques should be accompanied by a Currency Declaration Form
Rate of interest In terms of rate of interest issued vide IRMD-ALM for FCNR(B) deposit.
Repatriablity Fully Repatriable
Operations Operations in the account in terms of Power of Attorney is restricted to
withdrawals for permissible local payments or remittance to the account
holder himself through normal banking channels
Pre-mature Premature cancellation of FCNR deposit is permitted only when the forward
cancellation of contract linked to that FCNR deposit is also cancelled. The rate of interest
FCNR payable on such deposits will be subject to penalty.
Since the FCNR Deposit is booked for a minimum period of 1 year, no interest
is payable as per RBI guidelines for deposits less than 1 year
Tax Benefit income earned by way of interest on deposits under FCNR (B) Scheme is
exempted from income tax
Nomination Sole/Joint Account holders can Nominate Resident or Non-Resident person.
Change /cancellation of Nomination is allowed by Sole/Joint account holders.
Calculation of The interest calculation, on FCNR (B) deposits is done on the basis of 360 days
interest on to a year. A depositor is eligible to earn interest applicable for a period of one
FCNR (B) year if it has run a period of 365 days.
deposit Unlike Rupee deposits, the interest on FCNR (B) deposit is compounded on
half yearly intervals reckoning, 180 days as a half year in accordance with
international practice. The interest for the remaining actual number of days
falling under the half years is provided with the compounding effect
Margins on Obtaining Margin in cases where the adverse Mark to Market (MTM) value
forward calculated exceeds 3% for up to $ One Mio or 1.5% for above $ One
contract limi Mio(equivalent) of the Forward Contract limit is exempted where the
Forward Contract is booked for Hedging Maturity of FCNR Proceeds
Loan against ➢Branches can sanction loans in India to the account holder/ third parties
Deposit without any limit, subject to usual margin requirements as stipulated in the
circular issued by IRMD (L&A) from time to time.
➢ These loans cannot be repatriated outside India.
➢ Loan can be used in India only for personal purposes or for carrying on
business activities, making direct investment in India on nonrepatriation basis
by way of contribution to the capital of Indian firms/ companies subject to the
provisions of the relevant Regulations made under the Act, acquiring flat/
house in India for his own residential use subject to the provisions of the
relevant Regulations made under the Act
➢ Repayment of the loan shall be made either by adjusting the deposits or
through inward remittances from outside India through banking channels or
out of balances held in the other FCNR/NRE/NRO account of the account
holder
Monitoring Monitoring of Deposits under the scheme and forward contract shall be done
by NRI Customer Service Center (NCSC), Bikaji Cama Place, New Delhi.
Monthly note shall be placed to GM IBD on outstanding Forward contract and
FCNR(B) deposit under subject scheme
IMPORTANT POINTS CIRCULARS MONTH OCT 24

BA&RM DIVISION SAME MOBILE NUMBER AND/OR EMAIL ADDRESS CAPTURED FOR MULTIPLE DEMAT ACCOUNTS
32/24 (third  Each client (new as well as existing), must have separate mobile number and email id in there
party) Demat account
 However, under exceptional circumstances, the participants may, at the specific written
request (Annexure A) of the client, upload the same mobile number and email address for more
than one client,if family flag is Y (self, spouse, dependent children and dependent parents).
 Such accounts need to be suspended (suspended by Debit) with freeze reason code 37- (non-
Complant- 6 KYC attributes) with a remark as ‘same mobile no. /email Id captured in more than
one account & family flag not updated’ in e-DPM.
LOANS & LOAN SYSTEM FOR DELIVERY OF BANK CREDIT – AMENDMENT AND
ADVANCES CONSOLIDATION
CIRCULAR NO.  In respect of borrowers having aggregate fund based working capital limit of ₹150 crore and
125 / 2024 above from the banking system, a minimum level of ‘loan component’ of 40 percent is effective
from April 1, 2019 and 60 percent is effective from July 1, 2019.
 Investment by the bank in the commercial papers issued by the borrower shall form part of the
loan component, provided the investment is sanctioned as part of the working capital limit.
 The bifurcation of the working capital limit into loan and cash credit components shall be
effected after excluding the export credit limits (pre-shipment and post shipment) and bills limit
for inland sales from the working capital limit.
 The inter-bank liabilities are generally in the nature of Lines of credit extended by banks as part
of the contingency funding plans, shall be exempted from the purview of these guidelines.”
 RBI has decided to exempt following from the purview of the Loan System for Delivery of Bank
Credit guidelines:
i. Credit facilities extended to State Government/ Union Territory agencies and Food
Corporation of India for procurement /price support activities;
ii. Credit facilities extended to Central Counterparties;
iii. Credit facilities extended by overseas branches of Indian banks.
 Sharing of Working Capital Finance (Loans under Consortium Arrangement): All lenders in the
consortium shall be individually and jointly responsible to make sure that at the aggregate level,
the ‘loan component’ meets the above mentioned requirements.
 Loans under Multiple Banking Arrangement Under Multiple Banking Arrangements (MBAs), each
Bank shall ensure adherence to these guidelines at individual bank level
 At the time of repayment it should be ensured that outstanding ‘loan component’ must be equal
to at least 60 percent of the sanctioned fund based working capital limit (including ad hoc limits
and TODs) unless Cash credit component is nil.
 As per RBI guidelines, effective from April 1, 2019 the undrawn portion of cash credit/ overdraft
limits sanctioned to borrowers having aggregate fund based working capital limit of ₹150 crore
and above from the banking system, irrespective of whether unconditionally cancellable or not,
shall attract a credit conversion factor of 20 percent.
FREQUENT ASKED QUESTIONS
 If WHR facility is extended as part of FBWC limits, the WCDL norms shall apply. WHR facility
extended as DL/ Revolving Demand Loan shall be treated as WCDL
 NFB limits sanctioned as sub limit and upon availment shall be excluded from the overall
FBWC limits for arriving at the WCDL component
 The limits sanctioned are to be excluded for the purpose of calculating the FBWC limits
availed from the banking system
 Investment by Mutual Funds in the CP issued by the Borrower shall not attract WCDL
guidelines.
IRMD 42/ 2024 CLIMATE RISK MANAGEMENT POLICY (GIST OF POLICY PREPARED SEPERATELY)
IBD Exchange
Control Circular
No. 153/2024
GUIDELINES FOR FINANCING TO NON-BANKING FINANCIAL COMPANIES (NBFCs) –

MODIFICATION AND CONSOLIDATION (L & A CIRCULAR NO. 127 / 2024)
 With the amendment of the Reserve Bank of India Act 1934 in January 1997, in terms of Section 45 IA of the said
Act, all Non-Banking Financial Companies have to be mandatorily registered with the Reserve Bank of India. Shall
also include Housing Finance Company (HFC) registered under Section 29 A of the National Housing Bank Act, 1987
 RBI has removed “Net Owned Fund” (NOF) linked ceiling on Bank credit in respect of all NBFCs which are Statutorily
registered with RBI under section 45 IA of the RBI Act, 1934 and are engaged in principal business of financing of
physical assets supporting productive/economic activity, investment and loan activities.
Prudential Exposure Limits
In terms of RBI guidelines, the exposure (both lending and investment, including off balance sheet exposures) of a bank
to a single/ group NBFC should be as follows: -
Prudential Exposure Limit under Large Exposures Framework (LEF)
1. Single NBFC Bank’s exposures to a single NBFC (excluding gold loan companies) will be
restricted to 20% of the Bank’s eligible capital base (Tier-I Capital).
2. Group of connected NBFCs or Group of NBFC Connected Counterparties will be restricted to 25 percent of
bank’s eligible capital base (Tier I Capital).
Internal exposure ceilings for Single NBFC (excluding gold loan companies):
Ceiling for single NBFC which is predominantly engaged in lending against collateral of gold jewellery (i.e. such loans
comprising 50 per cent or more of their financial assets), shall not exceed 7.5% of bank’s capital fund i.e. Tier I + Tier II
capital.
However, the above exposure ceiling may go up by 5% i.e. up to 12.5% of capital funds if the additional exposure is on
account of funds on-lent by NBFC to the infrastructure sector.
Ceiling for bank’s aggregate exposure to all NBFCs is fixed at 20% of bank’s gross exposure of last annual financial result.
Further, the sub-ceilings within the said ceiling of 20% for NBFC aggregate limit shall be as under:
1.1% to Micro Finance Segment
1.5% for NBFCs, having gold loans to the extent of 50% or more of their total financial assets.
TENOR OF LOAN
 Term Loan for the period of maximum 10 years may be considered to Housing Finance Companies (HFCs) and
NBFCs engaged in Housing Finance.
In case of term loan to Public Sector NBFC-IFCs, based on cash flows available, following authorities may consider
repayment period above 7 years on merits:
Repayment period Sanctioning Authority
Up to 15 years HOCAC II in respect of cases falling up to the vested loaning powers of HOCACII
Up to 20 years HOCAC III in respect of cases falling upto the vested loaning powers of HOCAC III.
MC in respect of cases falling within their vested loaning power
For all other NBFCs, the maximum tenor shall continue to be 7 years.
SECURITY
For Cash Credit (Book Debt) Limit & Working Capital Term Loan facility extended by bank to NBFCs
 Hypothecation charge on debtors & future receivables (excluding NPAs and un-matured finance charges) and other
assets forming part of current assets of the company maintaining a minimum security cover of 1.1 times of loan at all
times
 Exclusive charge on unencumbered receivables of a particular segment/vertical may be considered on selective basis
by respective sanctioning authority.
For Multiple Banking Arrangement/ Consortium Banking Arrangement/Joint Lending Arrangement The charge shall be
on pari-passu/ exclusive basis with secured lenders
LOANING POWERS
Unsecured facility (Overdraft/ Working Capital Term Loan/ Term Loan) may be considered in respect of AAA rated
NBFCs/ Government NBFCs only.
Exemption from Stock Audit: HOCAC-II and above, within its vested loaning powers is empowered to allow exemption
from annual stock audit in case of NBFCs.
Bank shall not invest in long term Zero Coupon Bonds (ZCBs) or Low Coupon Bonds issued by corporates (including those
issued by NBFCs)
Banks shall not invest in non-SLR securities of original maturity of less than one-year.
FINANCIAL RATIOS
1. Presently leverage ratio of NBFCs (except NBFC-MFIs, NBFCs-ML and above) shall not be more than 7:1 at any
point of time.
2. However, the desired level of leverage ratio for the bank is 6:1. For NBFCs where RBI prescribed leverage ratio/
outside liabilities as a percentage of Adjusted Net Worth, is below 6, the same shall be accepted
3. In case of NBFC-HFC, the leverage ratio shall not be more than 12:1
Bank Financing to Factoring Companies

Bank can extend financial assistance to support the factoring business of Factoring Companies, viz., ‘NBFC-Factors’ and
‘NBFC-ICCs holding certificate of registration under the Factoring Regulation Act, 2011’.
NBFC-Factors must also satisfy the following criteria to be eligible for bank finance –They derive at least 50 per cent of
their income from factoring activity.
HOCAC-II and above within its vested loaning powers is empowered to relax the above guidelines on merits of the case
 Banks in India, including foreign banks operating in India, shall not hold more than 10% of the paid up equity
capital of an NBFC-D.
 In case of financing to Hire Purchase / Leasing Company, it is to be ensured that the company must be in existence
for the last 3 years and also making profits at least for the last 3 years
Method of Lending requiring maintenance of minimum Current Ratio of 1.33.
ADVANCES TO MICRO FINANCE INSTITUTION

 All collateral-free loans, irrespective of end use and mode of application/ processing/ disbursal (either through
physical or digital channels), provided to low-income households, i.e., households having annual income up to
₹3,00,000, shall be considered as microfinance loans
 Selection Criteria for Identifying MFIs
Existing MFIs: The MFI has been in existence for at least 3 years and/or it has a demonstrated track record of running a
successful micro -credit programme atleast for the last two years.
New MFIs: Any new MFI desirous of initiating a micro credit programme may be considered for assistance if it has been
promoted and managed by experienced micro finance professionals with experience of atleast three years in micro
credit.
The MFI should have achieved a minimum out reach of 3000 poor members (through individual lending/Self Help
Groups(SHGs)/Joint Liability Groups(JLGs)/partner NGOs or MFIs) or demonstrates the capability to reach this scale
within a period of next 12 months. This can be relaxed to 500 members in case of SHG Federations
The loan to be considered as Term Loan is repayable over a period of 3 to 7 years. Repayment should be fixed based on
the projections given by the MFIs and linked to cash flow out of activities that are to be financed by the MFI to the
ultimate groups/members.
Short Term and Working Capital requirements also can be considered on merits and cash flow basis.
Extent of Loan Loan assistance per MFI for on lending is subject to a maximum cap of Rs.200 crores (Rupees two
hundred crores)
Margin
 The minimum margin requirement at 10% of the project outlay has been fixed.
Security
If the MFI is offering Term Deposit or SBLC equivalent to 10% of loan amount: Hypothecation of book debts value of
which should be equivalent to the loan amount. In all other cases, the value of the book debts hypothecated should be
at least 125% of loan amount including those created out of our Bank loan.
 Advances to MFIs shall be classified as advances 'Secured by tangible assets
LOANING POWERS
CH-CAC and above within its vested loaning powers for sanction of book debt facility (as amended from time to time)
may consider the proposal for financing to MFIs.
Not less than 75 percent of total assets of MFI (other than cash, balances with banks and financial institutions,
government securities and money market instruments) are in the nature of “microfinance loans
RISK RATING: The Entrepreneur New Business Model is applicable for New Non-Banking Financial Companies
(NBFCs)/New Micro Finance Institutions (MFIs) and NBFC Model for all Non-Banking Financial Companies irrespective of
Limit
List of select performance standards are furnished under.
1. Operational self -sufficiency (OSS) measures the ability of the MFI to meet all its direct costs from the income it
generates through its financial operations Bench Mark level: At least 100%
2. Operating Cost Ratio (OCR) is an efficiency indicator for an MFI relating to the costs incurred by the MFI for its
lending operation to its average outstanding portfolio. Benchmark level: not more than 20%.
3. Total Cost Ratio (TCR) is an efficiency indicator measuring the total costs incurred by the MFI to keep a rupee
loaned out to its member for the period. Bench mark level; not more than 30%.
4. Portfolio at Risk (PAR) indicates the outstanding amount of all loans that have one or more installments of
Principal due for 30 days and above. Bench Mark level: Not more than 5%
5. On Time Repayment Rate (OTR) indicates the overall recovery performance of an MFI. Bench Mark level: Not
less than 95%.
6. Total Outside Liability/Tangible Net-worth Ratio indicates the level of dependence on outside borrowings of MFI.
CLASSIFICATION OF NON-BANKING FINANCIAL COMPANIES (NBFCS)

1. The Regulatory Structure under Scale Based Regulation
Regulatory structure for Non-Banking Financial Companies (NBFCs) shall comprise of four layers based on their size,
activity and perceived riskiness. NBFCs in the lowest layer shall be known as NBFCs-Base Layer (NBFCs-BL). NBFCs in
middle layer and upper layer shall be known as NBFCs-Middle Layer (NBFCs-ML) and NBFCs Upper Layer (NBFCs-UL),
respectively. The Top Layer is ideally expected to be empty and will be known as NBFCs-Top Layer (NBFCs-TL)
Base Layer
The Base Layer shall comprise of
a) Non-deposit taking NBFCs below the asset size of ₹1,000 crore and
b) NBFCs undertaking the following activities –
(i) NBFC-Peer to Peer Lending Platform (NBFC-P2P),
(ii) NBFC-Account Aggregator (NBFC-AA),
(iii) Non-Operative Financial Holding Company (NOFHC) and
(iv)NBFC not availing public funds and not having any customer interface
Middle Layer
The Middle Layer shall consist of
a) All deposit taking NBFCs (NBFCs-D), irrespective of asset size,
b) Non-deposit taking NBFCs with asset size of ₹1,000 crore and above and
c) NBFCs undertaking the following activities
(i) Standalone Primary Dealer (SPD),
(ii) Infrastructure Debt Fund-Non-Banking Financial Company (IDF-NBFC),
(iii) Core Investment Company (CIC)
(iv)Housing Finance Company (HFC) and
(v) Non-Banking Financial Company-Infrastructure Finance Company (NBFC-IFC)
Upper Layer
The Upper Layer shall comprise of those NBFCs which are specifically identified by the Reserve Bank as warranting
enhanced regulatory requirement based on a set of parameters and scoring methodology as provided in the RBI Master
Directions dated 19.10.2023 on Scale Based Regulations. The top ten eligible NBFCs in terms of their asset size shall
always reside in the upper layer, irrespective of any other factor
Top Layer
The Top Layer will ideally remain empty. This layer can get populated if the Reserve Bank is of the opinion that there is a
substantial increase in the potential systemic risk from specific NBFCs in the Upper Layer. Such NBFCs shall move to the
Top Layer from the Upper Layer
From October 01, 2022, all references to NBFC-ND (i.e., non-systemically important non-deposit taking NBFC) shall mean
NBFC-BL and all references to NBFC-D (i.e., deposit taking NBFC) and NBFC-ND-SI (systemically important non-deposit
taking NBFC) shall mean NBFC-ML or NBFC-UL, as the case may be
Directions of NBFCs in Base Layer

Net Owned Fund
RBI has specified ₹10 crore as the Net Owned Fund (NOF) required for an NBFC-ICC, NBFC-MFI and NBFC-Factor to
commence or carry on the business of non-banking financial institution. For NBFC-P2P, NBFC-AA, and NBFC not availing
public funds and not having any customer interface, the NOF shall be ₹2 crore. For NBFC-IFC and IDFNBFC, the NOF
shall be ₹300 crore.
The following glide path is provided for the existing NBFCs, viz., NBFC-ICC, NBFC-MFI5 and NBFC-Factor to achieve the
NOF of ₹10 crore
Tier-I capital NBFCs primarily engaged in lending against gold jewellery (such loans comprising 50 percent of more of
their financial assets) shall maintain a minimum Tier 1 capital of 12 percent of aggregate risk weighted assets of on-
balance sheet and of risk adjusted value of off-balance sheet items
Classification of NPA for NBFCs in Base Layer : The asset classification norms as given below shall apply to NBFCs except
NBFCs-ML and above and microfinance loans of NBFC-MFIs:
“Non-Performing Asset” (NPA) for applicable NBFCs shall mean:
An asset, in respect of which, interest has remained overdue for a period of more than 180 days.
The extant NPA classification norm stands changed to the overdue period of more than 90 days for all categories of
NBFCs. A glide path is provided to NBFCs (in base layer) to adhere to the 90 days NPA norm as under:
Capital Requirement
1. NBFCs shall maintain a minimum capital ratio consisting of Tier 1 and Tier 2 capital which shall not be less
than 15 percent of its aggregate risk weighted assets on balance sheet and of risk adjusted value of off-balance
sheet items.
2. Tier 1 capital in respect of NBFC (except NBFC-MFI and NBFC primarily engaged in lending against gold
jewellery), at any point of time, shall not be less than 10 percent.
Asset Classification for NBFC (Middle layer): overdue for a period of more than 90 days will work
Core Investment Companies

“Core Investment Company (CIC)” means a core investment company having total assets of not less than ₹100 crore
either individually or in aggregate along with other CICs in the Group and which raises or holds public funds.
Core Investment Company (CIC), is a non-banking financial company carrying on the business of acquisition of shares and
securities and which satisfies the following conditions as on the date of the last audited balance sheet:
(a) it holds not less than 90% of its net assets in the form of investment in equity shares, preference shares, bonds,
debentures, debt or loans in group companies
(b) its investments in the equity shares (including instruments compulsorily convertible into equity shares within a
period not exceeding 10 years from the date of issue) in group companies and units of Infrastructure Investment Trusts
(InvITs) only as sponsor constitute not less than 60% of its net assets
Adjusted Net Worth of a CIC shall at no point of time be less than 30% of its aggregate risk weighted assets on balance
sheet and risk adjusted value of off balance sheet items as on the date of the last audited balance sheet as at the end of
the financial year
The outside liabilities of a CIC shall at no point of time exceed 2.5 times its Adjusted Net Worth as on the date of the
last audited balance sheet as at the end of the financial year.
A mortgage guarantee company shall have a minimum net owned fund of ₹100 crore at the time of commencement
of business, which shall be reviewed for enhancement after 3 years.
Capital adequacy:
a) A mortgage guarantee company shall maintain a capital adequacy ratio consisting of Tier I and Tier II capital
which shall not be less than ten percent (10%) of its aggregate risk weighted assets of on balance sheet and of
risk adjusted value of off balance sheet items or any other percentage that may be prescribed by the Reserve
Bank for the purpose, from time to time.
b) A mortgage guarantee company shall maintain at least six percent (6%) of its aggregate risk weighted assets of
on balance sheet and of risk adjusted value of off balance sheet items as Tier I capital.
c) The total of Tier II capital, at any point of time, shall not exceed one hundred per cent of Tier I capital.
Housing Finance Companies

Rupees 25.00 crore is the minimum net owned funds required for a company to commence housing finance as its
principal business or carry on the business of housing finance as its principal business.
Housing finance company shall not have exposure (credit/ investment taken together) exceeding a) twenty-five per cent
of its Tier 1 Capital to a single party; and b) forty per cent of its Tier 1 Capital to a single group of parties
NON-BANKING FINANCE COMPANY – MICRO FINANCE INSTITUTION

“NBFC-MFI” means a non-deposit taking NBFC which has a minimum of 75 percent of its total assets deployed towards
“microfinance loans” as defined under:
NBFC-MFIs shall maintain a capital adequacy ratio consisting of Tier 1 and Tier 2 capital which shall not be less than 15
percent of its aggregate risk weighted assets of on-balance sheet and of risk adjusted value of off-balance sheet items.
The total of Tier 2 capital at any point of time, shall not exceed 100 percent of Tier 1 capital.
Existing NBFC-MFIs shall adhere to the NOF glide path) on ‘Scale Based Regulation (SBR): A Revised Regulatory
Framework for NBFCs’ as given below:
L & A CIRCULAR NO. 128 / 2024

ADVANCES TO REAL ESTATE SECTOR – MODIFICATION & CONSOLIDATION
Purpose Credit is to be allowed for following productive construction activities and not for
activities connected with speculation in real estate:
a) Creation /acquisition of real estate (such as office buildings to let, retail space,
multifamily residential buildings, industrial or warehouse space and hotels) where the
prospects of repayment would depend primarily on the cash flows generated by the
asset. The primary source of cash flow (i.e. more than 50% of cash flows) for repayment
would generally be lease or rental payments or the sale of the assets as also for
recovery in the event of default where such asset is taken as security.
b) Construction of warehouses including those to be constructed for Food Corporation of
India and godowns. Proposals for financing construction of godowns / open plinths as
per Food Corporation of India (FCI) / Central Warehousing Corporation (CWC)
c) Finance for purchase /construction of shop, showroom /business units or
premises for running own business activity (other than for real estate business) in
that premises by the promoter /partner /owner are excluded from purview of real
estate sector for the purpose of exercising loaning power. Thus, administrative
clearance shall not be required in such cases.
Quantum of Loan Need Based
Since there is no additional income to service Interest During Construction (IDC) period, IDC
shall be considered as part of cost of project.
Margin a) Minimum margin for advances to real estate shall be as under;
i. Where financing cost of acquisition and development of land is NOT permitted: - 25% of the
project cost, excluding cost of land
ii. Where financing cost of acquisition and development of land is permitted: - 25% of project
cost, including cost of land.
iii. The Sanctioning Authority may prescribe higher margin on case-to-case basis.
iv. Customer advances should not be treated as margin
b) Minimum 40% of promoters’ contribution to be brought up front and balance to be

brought pro-rata with the disbursement of the loan. Authority to provide relaxation for
minimum promoters’ contribution to be brought upfront shall be as under:
Security a) Mortgage /charge over the assets created by bank finance. OR

Mortgage of any other immoveable property valued at 165% of the loan amount.
b) Personal guarantee of promoters /Directors, wherever feasible
 Personal/Corporate guarantee of mortgagor(s) to the extent of value of land shall be
obtained invariably
 The mortgagors shall mortgage the land/lease hold rights in favour of Bank for securing the
credit facilities advanced by the Bank and shall also execute such documents and perform
such acts as may be required for creation/perfection of mortgage/Bank’ charge as per
Bank’s extant guidelines
Repayment As per extant guidelines, respective Sanctioning Authorities can consider proposals other than
Infrastructure Project up to 7 Years and Infrastructure Project up to 20 Years. Tenor beyond
above period can be considered by authorities mentioned in loaning power guidelines.
Loaning Powers  Real estate proposals shall be sanctioned by CHCAC & above (exceptions specifically
mentioned below)
 Proposals for Hotels including guest houses shall be considered by Chief Managers and
above within their vested loaning powers.
 Proposals for financing construction of warehouses /godowns /open plinths as per Food
Corporation of India (FCI) /Central Warehousing Corporation (CWC) specifications are to be
considered by Chief Manager and above
 For financing against Future Lease Rentals of premises taken on lease by the Bank, Branch
Heads of PLPs /MCCs shall exercise their vested loaning power for sanction of term loan
under the aforesaid scheme
 NBFC /housing intermediary agencies as per bank separate guidelines
Administrative All real estate proposals shall require administrative clearance. The administrative clearance
Clearance and For real estate proposals (excluding proposals for financing against future lease rentals) falling
allocation of quota within the vested loaning powers of CHCAC, administrative clearance shall be given by ZOCAC
within the quota allocated by Credit Review & Monitoring Division for Real Estate Sector.
Administrative clearance shall not be required for proposals where the sanctioning authority
is ZOCAC & above.Zonal Offices shall submit statement of all real estate sector advances to
CRMD, HO, where administrative clearance has been ceded .
EXPOSURE CEILING FOR REAL ESTATE AND MONITORING
i) The exposure ceiling for real estate sector has been fixed at 15% of the Bank’s exposure of the previous quarter.
Within the overall exposure ceiling of 15% stipulated for real estate sector, segment-wise sub-ceilings have been fixed
as under:
With the fixation of the above sub ceilings, there will be no sub-ceiling for CRERH and FLRs, but the overall ceiling for
CRE including CRE-RH and FLRs shall continue to be 10% as hitherto fore
BANK REPORTS ITS REAL ESTATE EXPOSURE TO RBI THROUGH OSMOS RAQ RETURN –SECTION 9 SENSITIVE SECTOR.
 "Logistics Infrastructure” means and includes Multimodal Logistics Park comprising Inland Container Depot (ICD)
with minimum investment of ₹50 crore and minimum area of 10 acre, Cold Chain Facility with minimum
investment of ₹15 crore and minimum area of 20,000 sft, and/or Warehousing Facility with investment of
minimum ₹25 crore and minimum area of 1 lakh sq f
 “Affordable Housing” is defined as a housing project using at least 50% of the Floor Area Ratio (FAR)/Floor Space
Index (FSI) for dwelling units with carpet area@ of not more than 60 square meters
LOANS & DRAWING CREDIT INFORMATION REPORTS (CIRs) ON THE BORROWERS FROM DATABASE OF
ADVANCES CREDIT INFORMATION COMPANY (CIC) – MODIFICATIONS & CONSOLIDATION
CIRCULAR NO.  As regards credit score of -1or NO HIT (Insufficient history/Data), it indicates no credit history,
130 / 2024
which at times is deceiving. Though bank is not restricting any sanction to such borrowers but
expects branches to conduct additional due diligence in such case
 When accepting loan / credit applications, it is recommended that branches should clearly notify
the consumer (through consent, disclosures etc.) that they will be accessing CIRs and such access
will result in SMS / email triggers from CICs. Hence, branches should capture correct mobile
number and email ID of the consumer
 Drawing of CIRs shall be exempted in case of following category of advances:
OBTENTION OF REPORT
than two CIRs. However, branches to conduct additional due diligence in such cases.
Acceptable Score
a. The acceptable Score for Consumer CIR that can be considered safe/less risk prone with respect to
the sanction of credit facilities for all the CICs shall be as under
Acceptable Score
Note: In cases where more than one CIR is generated, the score must be above or equal to the
acceptable score in all CIRs
B. IN CASE CIC SCORE IS LESS THAN ACCEPTABLE SCORE

For considering loans to individuals (including Proprietorship Accounts) whose CIR score is less
than acceptable score as per Table No. 1 above, the sanctioning authority at field level (i.e. Branch
/PLP/MCC) may consider the credit facility (fresh/enhancement/additional) subject to fulfilment
of all the conditions mentioned below:
i. The aggregate amount of default except credit card default in regard to all the credit
facilities provided by the other banks/NBFCs should be less than ₹25,000/-.
ii. Default/irregularity should be at least 1 year prior to the date of current application
for fresh credit facilities.
iii. Current CIR score of the borrower shall not be below minimum score as per Table
below.
Note: In cases where more than one CIR is generated, the score must be above or equal to the
minimum score in all CIRs
Wherever borrowers are not able to fulfil the above conditions, the proposals shall be considered
by CHCAC and above. However, CIC score shall not be below the minimum score
B1. Rank
In cases where commercial CIR is drawn and rank1 is available:
i. Acceptable Rank: The acceptable rank of borrower for commercial CIR that can be considered
safe/less risk prone with respect to the sanction of credit facilities by respective sanctioning
authorities for all the CICs shall be as under:
Note: In cases where more than one CIR is generated, the Rank must be above or equal to the
acceptable rank in all CIRs as per the above table.
ii. In case Commercial CIR rank is less than acceptable rank:

For considering loans to borrowers whose Commercial CIR rank is less than acceptable rank as per
table above, then the credit facility (fresh/ enhancement/ additional/ Adhoc) may be considered by
sanctioning authority as defined under:
Note: In case of Renewal/Review, if the commercial CIR rank of the borrower is less than acceptable
level, the proposal shall be renewed/ reviewed by the Respective Sanctioning Authority.
The Appraising Authority at all levels are advised to record/ incorporate and analyse the Commercial
Rank as part of appraisal note along with brief rational enumerated in the report.
Few INDICATERS
Too many enquiries made by other lenders which can indicate that other lenders may have rejected
credit request
Credit facilities availed by the borrower from other lenders which can indicate the leverage
Credit facilities guaranteed by the customer which indicate his / her commitment level.
Suit filed against the borrower.
Cases where Compromise Settlements has taken place.
The charges so recovered as above shall not be refunded even if the proposal is declined. In case of
the existing borrowers, these charges should be debited to their accounts
 In case any dispute If branch is not able to locate any mismatch, matter may be referred to HO-
ACoE Division at [email protected] through controlling office.
 Validity of credit information report (CIR) Credit Information Report should not be older than 90
days
 Field functionaries are advised to furnish a copy of credit information obtained by the bank to
the Borrowers, Guarantors & Co-obligants on receipt of written request in this regard. A
maximum fee of ₹50/- may be recovered for the purpose as per regulation 12 (3) of Credit
Information Companies (Regulation) 2006, framed under the Act by RBI.
The details of the rank are as follows:
i. CRIF Highmark: CRIF Highmark provides CRIF INDIA MSME Rank (CIMR). CIMR is 13-Rank
Assessment model starting from ‘A’ (very low risk) to ‘M’ (very high risk), where CIMR- ‘A’ is the best
rank and CIRM- ‘M’ is the worst. The details of the rank are as follows:
ii. Experian: Experian provides Experian Business Rank. Experian Business Rank ranges from 1 (high
risk) to 10 (low risk), where Rank-1 is the worst rank and Rank-10 is the best rank. The details of the
rank are as follows:
iii. Equifax: Equifax in its commercial report provides EFX commercial rank (ECR). The commercial
rank ranges from 1 (low risk) to 10 (very high risk), where Rank-1 is the best rank and Rank-10 is the
worst rank. The details of the rank are as follows:
AGRICULTURE AGRICULTURE MARKETING INFRASTRUCTURE (AMI) SCHEME - REVISED OPERATIONAL GUIDELINES

DIVISION  Linkage to marketing reforms applicable both for storage as well as for other than storage own
CIRCULAR NO. funded State agency projects (applicable w.e.f. 01.04.2023).
138/2024
 Farmer Producer Organizations (FPOs) in North Eastern States are eligible for subsidy for
transport vehicles such as trucks, van, etc. up to 5 MT capacity.
 Assistance for renovation will be allowed and restricted to Storage infrastructure projects of
cooperatives routed through NCDC only for project cost as appraised by Bank/NCDC or actual
cost or ₹750/- per MT of storage capacity, whichever is lower (applicable w.e.f 01.04.2023)
 Storage Infrastructure projects (Godowns) above 1000 MT shall be registered with Warehouse
Development Regulatory Authority (WDRA) (applicable w.e.f 01.04.2023)
 Minimum promoter's contribution for Cooperatives, FPOs & Panchayats may be 10% of the TFO,
without altering the minimum term loan (including subsidy) of 50% of the TFO. This effectively
means that the promoter's contribution may vary from 10 - 50% of TFO and the term loan
(including subsidy) may vary from 50 - 90% of the TFO.
 For the projects of pulse splitting and oil crushing, the maximum subsidy (for promoters
eligible for 25% subsidy) is ₹25.0 lakh and (for promoters eligible for 33.33 % subsidy) is ₹30.0
lakh.
 In other than North Eastern States: If a promoter has availed subsidy for 10,000 MT capacity
storage infrastructure projects since last 10 years in the same District, he/she will not be eligible
for any more subsidy.
 if a promoter has not availed subsidy for 10,000 MT capacity storage infrastructure projects
since last 10 years in the same District, he/she may avail subsidy for the balance capacity of
storage infrastructure projects up to 2025- 26 with a maximum subsidy ceiling of ₹75.00 lakhs
(for promoters eligible for 25% subsidy) or ₹100.00 lakhs (for promoters eligible for 33.33%
subsidy), including the subsidy already availed since last 10 years.
 The promoter shall submit an undertaking to this effect that he/ she has not availed subsidy
for 10,000 MT capacity storage infrastructure projects since last 10 years in the same District
 If a promoter has not availed subsidy for any storage as well as other than storage infrastructure
projects since last 10 years, and intends to avail subsidy both for storage (upto 5,000 MT) as well
as other than storage infrastructure projects as separate projects in the same District, he/ she
will be eligible for a maximum subsidy up to ₹62.50 lakh (for promoters eligible for 25%
subsidy) or ₹80 lakh (for promoters eligible for 33.33% subsidy), as the case may be
 The promoter shall submit an undertaking to this effect that he/ she has not availed subsidy for
any storage as well as other than storage infrastructure projects since last 10 years
 In North Eastern States: If a promoter has availed subsidy for 10,000 MT capacity storage
infrastructure projects since last 10 years in the same District, he/she will not be eligible for any
more subsidy
 If a promoter has not availed subsidy for 10,000 MT capacity storage infrastructure projects
since last 10 years in the same District, he/ she may avail subsidy for the balance capacity of
storage infrastructure projects up to 2025- 26 with a maximum subsidy ceiling of ₹133.32
lakhs, including the subsidy already availed since last 10 years
 The promoter shall submit an undertaking to this effect that he/ she has not availed subsidy for
10,000 MT capacity storage infrastructure projects since last 10 years in the same District.
 If a promoter has not availed subsidy for any storage as well as other than storage
infrastructure projects since last 10 years, and intends to avail subsidy both for storage (upto
5,000 MT) as well as other than storage infrastructure projects as separate projects in the
same District, he/ she will be eligible for a maximum subsidy up to ₹96.66 lakh (@ 33.33%
subsidy
 However, for such Integrated marketing infrastructure projects comprising of both storage as
well as other than storage infrastructure projects the maximum subsidy ceilings shall be
restricted to ₹37.50 lakh (for promoters eligible for 25% subsidy) or ₹50.00 lakh (for promoters
eligible for 33.33% subsidy) as the case may be, in other than North Eastern States maximum
subsidy ceilings shall be restricted to ₹66.66 lakh in North Eastern States
 Time Schedule for Submission of Application and Completion of Project: 18 Months from the
date of disbursement of the first instalment of term loan for projects of TFO upto 2.00 Cr.
24 Months from the date of disbursement of the first instalment of term loan for projects of
TFO above 2.00 Cr.
Extension of time limit by 9 months will be allowed subject to penalty.
Rate of subsidy will be reduced by 0.5 % for delay of each month or part thereof for the first
06 months and thereafter by 1% for the next 03 months
If documents are not submitted after completion within prescribed time period including
extended period of 9 months, the project will not be eligible for final subsidy but will be eligible
for advance subsidy only
However, the project will be inspected by the Manager of FI soon after 9 months of extended
period to ascertain the status of completion to be eligible for advance subsidy.
If the project is not found completed within prescribed time period including extended period of
9 months, the project will not be eligible for advance subsidy and advance subsidy released will
have to be refunded forthwith by the FI
 However, the promoters can avail interest subvention under AIF scheme and capital subsidy
under AMI scheme (applicable w.e.f 29.09.2022).
 Further, State Governments may extend top-up subsidy to the projects which have availed
subsidy under AMI scheme
 Monitoring :A Regional Coordination Committee (RCC) exists, comprising DMI, NABARD / NCDC
and leading bankers in each state including SLBC convener to review the progress under the
scheme, under the Chairmanship of CGM, NABARD. RCC may meet as per need / once in three
months
 In case of own funded State agency APMC projects, loading & unloading area in front of shop
cum godowns shall be considered under Common (Core) marketing infrastructure. The width of
the loading & unloading area will be same as that of the width of shop cum godown and the
length shall be 15 feet or actual whichever is lower
LOANS & INTEREST EQUALIZATION SCHEME ON PRE AND POST SHIPMENT RUPEE EXPORT CREDIT –
ADVANCES EXTENSION
CIRCULAR NO.
126 / 2024
FINANCE FACILITY OF UPLOADING OF INVOICE WHILE BOOKING EXPENDITURE IN EXTM MENU OPTION
DIVISION  The said functionality is for mandatorily uploading of invoices while making payment to GST
CIRCULAR NO. registered vendors irrespective of amount involved & in case of GST unregistered vendors for
HO/FD/29/2024
making payment of amount exceeding Rs.5,000/-.
 Users can also upload the invoice by selecting the function “UP-File Upload Invoice” in EXTM
menu. The invoice to be uploaded must be in PDF format and the size of file should not exceed
10.00 MB.
IRMD CIRCULAR BASEL III CAPITAL REGULATIONS - ELIGIBLE CREDIT RATING AGENCIES (ECAI)
No. 45/2024
HRMD CIRCULAR PERFORMANCE APPRAISAL SYSTEM (CONFIDENTIAL REPORTS) OF WORKMEN EMPLOYEES AND ITS
NO. 786 /2024 FUNCTIONALITY IN HRMS
The CRs of workmen employees on 31st March of year are to be submitted by reporting Authority
and final assessment is to be done by Assessing Authority in HRMS as per navigation available at
Annexure A.
Navigation:- Self Service _CR for Workmen_CR for Workmen (Assessing)
The Incumbent In-Charge of Branch/ Office has to ensure that necessary appraisal by the
Reporting Authority/ review by Assessing Authority be done latest by 30th April each year
GOVERNMENT CHANNELS FOR SUBMISSION OF ANNUAL LIFE CERTIFICATE
BUSINESS Senior Pensioners, i.e. 80 years and above are allowed to submit their Life Certificate in the month
DEPARTMENT of October. Various Modes are:
CIRCULAR NO. 1. Digital Life Certificate Through Face Authentication: DoPPW in Collaboration with UIDAI &
129/2024
MIETY launched Face Authentication technology for submission of Digital Life Certificate for
enhancing “Ease of Living “of all pensioners. DLC through Face Authentication technology is
based on AADHAR using Android based smartphone.
2. Through Video based Customer Identification Process (V- CIP):
3. Digital Life Certificate Through Biometric Authentication: The Department of Electronics and IT,
Ministry of Communication and IT, Government of India has developed “Jeevan Pramaan”
(Digital Life Certificate) Portal. Pensioner can biometrically authenticate his/her presence by
tendering his/her AADHAR No., Pension Payment Order (PPO) No., Bank Account Number and
Mobile No. at Jeevan Pramaan Portal www.jeevanpramaan.gov.in
4. Through Door Step Banking (DSB) service.
5. Physical Life Certificate at any GBB Branch. Physically appearance of pensioner is not required if
pensioner submit the Life Certificate by any ‘designated official.
BA& RM 07/2024 MODIFICATION IN NON-CREDIT RELATED SERVICE CHARGES (GENERAL BANKING)
The modified non-credit related charges pertaining to General Banking is placed as Annexure-I. The
revised charges will be applicable w.e.f. 01st October’ 2024.
1. Charges for Non-Maintenance of Average Balance in Current Account & Saving Account:
Charges for non- maintenance of MAB will be directly proportional to the extent of shortfall
SB ACCOUNT
Charges for non- maintenance of MAB will be directly proportional to the extent of shortfall
NOTE:
Recovery of charges should not turn into negative balance solely on account of levy of service
charges.No Penal Charges for non-maintenance of minimum balance in respect of Inoperative/
Dormant accounts/ Unclaimed Deposit as per RBI guidelines
Issuance of Demand Draft: Issuance of Duplicate DD/ Revalidation of DD/
Cancellation of DD:
Cheques (including ECS) Returning Charges:

1. Inward Returning Charges : Saving Account ₹300/- per instrument due to insufficient balance
2. Current Account/ CC/ OD:
a. ₹300/- per instrument for first 3 cheque returned due to insufficient balance in a FY.
b. ₹1000/- per instrument for 4th & onwards cheque returned due to insufficient balance
onwards in a FY.
c. For reasons other than insufficient balance: ₹100/- per instrument d. No charge in case of
Technical Fault/ Failure
Note applicable for all accounts: Interest at applicable rate for number of days Bank remained out of
funds (i.e. actual interest @ clean OD is to be charged extra)
3. Outward Returning Charges (CASA) :₹200/- per instrument irrespective of amount
4. Outstation Returning Charges (Inward/ Outward) – CASA ₹200/- per instrument irrespective of
amount + out of pocket expenses
Annual Locker Rent:
a) The above rent slab is excluding premium of 25% in identified Metro branches.
b) In case Locker holder surrenders the locker before expiry of period of five year for which advance
rent has been paid, then locker rent on annual card rate basis shall be charged
In case of payment of advance locker rent for 5 years, incentivised charges are as under:
1. Cash Handling Charges – Deposit

Saving Bank Accounts Applicable on Base & Non-Base Branch
 Based on Transaction – 3 Transactions, free per month there of ₹50/- per transaction
(Except through alternate channels i.e., BNA, ATM and CDM)
 Based on Amount –
a) Up to ₹1/- Lakh (Per day): Free
b) Above ₹1/- Lakh (Per day): ₹1/- per thousand, subject to minimum ₹50/- No limit on
number and value of deposits that can be made in a month in case of BSBD Account.
Current / Cash Credit/ Overdraft and Other Accounts of Customers:
Based on Amount –
a) Up to ₹1 Lakh (Per day): Free
b) Above ₹1 Lakh (Per day): ₹1/- per thousand, subject to min. ₹100/-, max ₹30000/
Note: a) Charges as above shall be levied for deposit of cash per day per account. b) No charges shall
be levied on depositing cash in Loan accounts (Excluding CC/OD), KCC, RD, Term Loan, Demand Loan
accounts, Accounts of RRBs sponsored by PNB and NPA/suit filed accounts and protested accounts
at any branch.
2. Cash Handling Charges – Withdrawal
3. Cheque Book Issuance Charges:
Personalized cheque book request through
a) Digital Mode ₹3/- per leaf
b) Branch ₹4/- per leaf
Non- Personalized: ₹5/- per leaf Free Cheque Book:
a) SB A/c: One cheque book of 20 leaves free in a Financial Year.
b) BSBDA: 10 cheque Leaves Free in a Financial Year c) Current Account: One cheque book of 50
leaves in a financial year.
4. Standing Instructions
Charges
Applicable ABB (Any Branch Banking)
Charges
Within the Bank: NIL Inter Bank: ₹50/-
per instruction
Within the Bank: NIL Inter Bank: ₹50/-
per instruction plus Remittance
charges plus actual postage
₹100/- per transaction + remittance
charges plus actual postage
Note: No charges to be levied for transfer entries within the accounts maintained at the same
branch and instructions in respect of the following shall be carried out free of charge and no SI
registration charges and SI remitting charges are to be levied in cases as under:
a) Crediting/ remitting interest in term deposit
b) Crediting/Remitting Recurring Deposit instalments
c) Crediting/Remitting instalments in Loan accounts
5. Duplicate Passbook and Statement

a) With latest balance only: ₹100/-
b) With previous entry: ₹2 per entry; Min ₹100/- Max ₹1000/-
Note:
a) Issuance of new passbook shall be free of cost.
b) For CA/CC/OD: One statement of account per month free.
c) In case customer requests for statement through M-Banking / I-Banking /through email & In case
of Flexi deposit accounts (Saving & Current) charges shall be NIL.
Statement of Account with Shorter Frequency (For CA/CC/OD Accounts only): Customer to register
e-mail login and utilize i-Bank facility for downloading statement.
6. Incidental/ Ledger Folio/ Account Maintenance Charges
For accounts maintained in computer, 40 entries or part thereof is treated as one ledger folio.
Free Folio Allowed in Saving Account 50 debit transactions (except debit transaction done through
alternate delivery channels, sweep and standing instruction transaction)
Stop Payment Instructions:

SB Accounts: ₹100/- per instrument, Range of Cheque ₹300/- (range of 3 and more cheque)
CA/CC/OD Accounts : ₹100/- per instrument, Range of Cheque ₹300/- (range of 3 and more cheque)
No charges shall be levied if stop payment instructions made through registered Internet Banking.
Cancellation / Revocation of Stop Payment Instructions:
 Collection of Outstation Cheques/Drafts

Cheques up to ₹10000/: ₹ 50/- per instrument
Cheque above ₹10000/ and up to ₹1 Lakh :₹100/- per instrument
Cheque Above ₹ 1 Lakh ₹200/- per instrument
Collection of Local Cheques through Clearing :No Charges
 Presentation of Usance Bills for Acceptance: ₹100/- per bill +out of pocket expenses
 Collection of Deposit Receipts on Maturity: Bank shall levy charges as applicable to collection of
cheques. However, if proceeds are invested in FD for a minimum period of one year then no
charges and only out of pocket expenses to be recovered.
 Collection of Interest/Dividend Warrant – Directly received by Branch Dividend Warrants,
Interest Warrants, refund Orders for amount upto₹1000/-are to be collected at par, even they
are drawn on other banks and payable at out station centers. Out of pocket expenses like
postage etc., are to be recovered in full.
 Locker Arrear Rent Penalty
a) Delay upto 1 year 25% of annual rent
b) Delay > 1 year to 3 year 50% of annual rent
c) Delay > 3 year Break open
 Restrictions on number of operations of Locker No. of locker visits per year-12 visits per year
free; thereafter ₹100/- per visit
 Charges for Break open of Locker /Issuance of Duplicate Keys of Locker Actual + ₹1000/- towards
incidental charges
 One Time Registration Charges at the Time of Leasing Out of Lockers: Rural/Semi Urban ₹ 200/-
Urban/Metro ₹ 500/
 Penalty Charges for Depositing Delayed Instalment Recurring Deposit Account ₹1/-per 100/- pm
irrespective of periodicity of deposits.
 Operation in the Account
Registration / Allowing operations through registration of Power of Attorney :individuals ₹500/- all
customers for Non Individual : ₹1000/-
 Closure of Current Account:
Account Closed within 14 days from the opening of account. NIL
Accounts closed after 14 days but within 12 months of opening. ₹800/-
Accounts closed after 12 months. NIL
 Closure of RD & saving account
 Safe Custody Charges
 Old Record Enquiries
 Nomination Charges First time: Free; thereafter ₹100/- per occasion

 Charges for Attestation of Certificates
Individuals ₹100/- Per occasion & non individuals :Rs 150/per Occasion
 Other Charges
BA & RM 08/24 PERSONAL ACCIDENTAL INSURANCE (PAI) COVERAGE UNDER PNB SALARY SAVING SCHEME
The features of Personal Accidental Insurance (PAI) under PNB Salary Saving Scheme with the claim
process is reiterated ,along with Claim form placed as Annexure A and claim process placed as
Annexure B.
Policy Period 04.03.2024 to 03.03.2025 (Insurer The New India Assurance Company Ltd.)
Coverage Details:
i. Accidental Death-PAI coverage include accident in Air, Land and Water. PAI will be
available to first account holder only till the account remains in the eligible salary
scheme code as on date of incident.
ii. Accidental Death due to Terrorism/Naxalite attack
iii. Worldwide & 24-hour cover
iv. Ambulance charges up to Rs. 2000/-
v. Higher Education (for college & Higher Studies)-25% of entitled of PA cover Max up to 3
lacs
vi. Girl child Marriage Cover 18-25 years – 10% of the PA cover max up to 2 lakhs.
Claim Intimation: Documents listed in circular be provided to M/s Anand Rathi Insurance Brokers
Limited.
FOREIGN CENTRALIZED FREEZING OF FCRA ACCOUNTS WHERE FCRA REGISTRATION IS EXPIRED
EXCHANGE The Branch user will not be allowed to directly unfreeze the said account. To unfreeze the same,
CIRCULAR NO. 50 branch has to take the renewal certificate issued by the Ministry of Home Affairs (MHA) and modify
/ 2024 the same in CRM module of CBS under FCRA Details. After that, the branch has to run UFZALLOW
menu option in CBS for seeking approval from its Circle Office for unfreezing the said account.
Government NPS VATSALYA SCHEME DETAILS
Business  The "NPS Vatsalya" Scheme shall be covered under National Pension System (NPS) under section
Department 12(1)(a) and section 20 of the Pension Fund Regulatory and Development Authority Act, 2013
Circular No.
 At present “NPS Vatsalya” accounts in our bank can be opened online through the redirection
127/2024
link for My NPS module of Protean (CRA) available at the following locations. ➢ PNB India site
(https://www.pnbindia.in/nps.html) ➢ PNB-ONE app -----> View ALL---->NPS----> Subscriber
Registration
 This shall be a contributory pension scheme exclusively for minors with an objective to create a
pensioned, society, emanating from the vision of “Viksit Bharat@2047", and to encourage
empowerment of children
 The "Account" shall mean an individual pension account of a minor opened through a guardian
under the "NPS Vatsalya" scheme. It shall suitably draw from the features of National Pension
System (NPS) Tier-1 Account
 Date of Birth proof (i.e. Birth certificate of the minor, School leaving certificate/Mark sheet
issued by Higher Secondary Board of respective states, ICSE, CBSE etc and Passport of the minor
etc).The Bank account details of minor or joint account with minor is not mandatory for opening
of account of Indian Resident, but it shall be mandatory at the time of partial withdrawal or exit
on attainment of age of 18 years
 A unique Pension Retirement Account Number (PRAN) in the name of the minor subscriber shall
be issued by the concerned CRA.
 The minimum contribution is Rs.1000 per annuum and there shall be no limit on maximum
contribution. The initial contribution for enrollment under the scheme is Rs.1000/-.
 Exit and withdrawal from the account :
For the purpose of education of subscriber, treatment of specified illnesses, disability more than
75%, or the reason as may be specified by PFRDA in the interest of the minor subscriber under
the regulations, the guardian shall be allowed to partially withdraw up to 25% of subscriber’s
contribution excluding returns thereon after minimum 3 years from the date of opening of
account, for maximum three times till the subscriber attains 18 years of age. Such facility shall
be made available on declaration basis.
In case of death of the minor subscriber, the entire accumulated pension wealth to be paid to
the guardian.
In case of the death of the guardian registered under the account, another guardian to be
registered on behalf of minor subscriber by submitting the KYC documents as specified by the
PFRDA from time to time
In case of death of both the parents, the legally appointed guardian may continue the account
with or without making contributions to the account, and upon attainment of 18 years of age by
the subscriber, the subscriber shall have an option to continue of exit from the scheme
The subscriber shall be allowed to exit only upon attainment of age of 18 years
On such exit at least eighty percentage of accumulated pension wealth available in the account
shall be utilized for purchase of annuity and remaining balance shall be paid in lump sum, in
case, the accumulated pension wealth available in the account is equal in or less than a two lakh
fifty thousand, or purchase, of annuity is not available from empaneled Annuity Service
Providers (ASPs the subscriber shall have option to of annuity is not available from empaneled
Annuity Service Providers ('ASPs'), the subscriber shall have option to withdraw the entire
accumulated pension wealth.
RABD CIRCULAR NO. 82/2024 dated 05/10/2024
ADVISORY ON “FINANCING OF ROOFTOP SOLAR POWER SYSTEMS TO INDIVIDUALS”:GOI has launched the PM SURYA
GHAR: MUFT BIJLI YOJANA, to give thrust to solar power generation and enable residential households to reduce their
electricity bills.Rejections shall be done by the branches only after seeking permissions from respective Circle Offices.
The concerned CO to analyze the reasons of rejection and ensure rejection has been done on genuine ground.
 In case Status of applications on Jan Samarth Portal is required to any change then Branch may contact to Head
Office through their respective Zonal Offices.
 Bank has no liability to claim customer subsidy. Bank has to provide loan account number and other details to
borrowers to lodge at PM Surya Ghar Website.As Subsidy is lodged on the basis of Electricity Bill owner, so
property owner can be made co-borrower.
1. RABD CIRCULAR NO: 37/2024 18.04.24 FINANCING OF ROOFTOP SOLAR POWER SYSTEMS TO
INDIVIDUALS
Eligibility Individual singly or jointly with parents /Spouse /earning children (whether married or unmarried)/
earning daughter in law, subject to fulfilling following conditions (saving account mandatorily Max age
75 years):
a. Applicant(s) having CIC score 680 (of CIBIL TU) or Equivalent, including -1/0/Nil/No hit.
b. APPLICANT/CO-APPLICANT SHOULD HAVE ROOFTOP RIGHTS ON WHICH THE INSTALLATION
IS PROPOSED.
Further, in case where installation of solar plant is not possible on rooftop for eg. on skillion roof or
slanting roofs in hilly areas or due to any other reasons, the solar plant may be installed in suitable
location such as courtyard or backyard of the house, subject to feasibility report as mandated by
MNRE.
c. Have sufficient roof area as mandated by MNRE from time to time.
d. Applicant/co-applicant should have latest electricity bill in their name
Margin For installation of rooftop Solar power systems: up-to 3kW 10% For installation of rooftop Solar
power systems more than 3 KW and up-to 10kW: 20%
Purpose and  Installation of new rooftop solar power system at residential house with maximum capacity
Loan amount up to 10 kw
 The cost of constructing platform, if required, may be included in project cost, maximum
upto Rs. 20,000 /- after ascertaining the prescribed margin.
 For installation of rooftop solar power system up-to 3kWMax. Loan amount- Rs. 2.00 lacs
 For installation of rooftop solar power system more than 3 KW and up-to 10kW: Max.
Loan amount- Rs. 6.00 lacs (@ Rs. 50,000/- to 70,000/- per kW)
Security  For installation of rooftop Solar power systems up-to 3kW: 3 rd party guarantee waived
 For installation of Roof top solar power systems more than 3 KW and up-to 10kW: third-
party guarantee with net means of at-least equal to loan amount to be taken.
 However, third party guarantee may be waived in case of loan sanctioned to
existing/fresh Home Loan borrower of our Bank
OTHER REQUIREMENTS/GUIDELINES
 For installation of rooftop Solar power systems up-to 3kW- No income requirement. (no assessment is
required)
For installation of rooftop Solar power systems more than 3 KW and up-to 10kW- Minimum Annual Income of
Rs. 3 Lacs. For this purpose, all deductions including the proposed Loan installment should not exceed 50% of
Gross Annual Salary/Income (GAS/I) of the borrower(s).
 ITR of minimum One year and Account Statement for 6 months be taken & perused.
 ITR of minimum One year (in case of loan sanctioned for installation of solar rooftop above 3KW)/Form 16
and Account Statement for 6 months be taken & perused.
 For agriculturist net income can be arrived at by sanctioning authority based on their land holding, cropping
pattern, yield and scale of finance per hectare/ acre etc.
 As per the IBA norms, Branch has to disburse maximum 70% of the project cost (loan amount + margin) as
1st Instalment and balance 30% to be disbursed within 30 days of satisfactory installation and post
installation verification by the Bank.
 Is bank to Claim Subsidy from Government of Solar Roof Top?
Bank will send Loan Account details, disbursement details with outstanding amount to PMSG portal through
API integration for subsidy updation. No manual intervention required. Website:
https://www.pmsuryaghar.gov.in/
Rate of interest For installation of rooftop solar power system up-to 3kW1.1 Under Floating option: Repo
Rate+0.50%. presently, 6.50%+0.50% i.e. 7.00% Int Table Code- SL3KW
For installation of rooftop solar power system more than 3 KW and up-to 10kW
CIBIL TU or equivalent Home Loan Borrower ROI for Non-Home Loan Borrower
800 and above RLLR+BSP-0.85% RLLR+BSP+0.15%
750 to 799 (including - RLLR+BSP-0.80% RLLR+BSP+0.20%
1/0/ No hit/ Nil)
700 to 749 RLLR+BSP-0.35% RLLR+BSP+0.65%
680 to 699 RLLR+BSP+0.75% RLLR+BSP+1.75%
Under Fixed Option:
CIBIL TU or equivalent Home Loan Borrower ROI for Non-Home Loan Borrower
800 and above 9.40% 10.40%
750 to 799 (including - 9.45% 10.45%
1/0/ No hit/ Nil)
700 to 749 9.90% 10.90%
680 to 699 11.00% 12.00%
GBD Circular No. Same rate of interest

128/2024
since 01/04/2024
ITD 29/2024 Bank has approved the rates for Supply of cartridges and Imaging unit for Lexmark
printers.
OPERATIONS INSTALLATION OF BNA – RELAXATION IN INSTALLATION CRITERIA
DIVISION – Onsite BNA - Branches having minimum 50 transactions of cash deposit and 50 withdrawals
ADC & RECON (up to Rs. 25000) on counters. Replacement of Onsite ATMs with BNAs at Branches where
CIRCULAR NO. ATM is having high withdrawals (more than 50) & branch counter deposit is more than 50.
26/2024
Offsite BNAs- Places like Mandi, market place, etc. where prospects of deposit &
withdrawals are high (more than 50 deposits & more than 50 withdrawals).
Offsite/Onsite BNAs can be installed in place of ATMs after checking the feasibility of
potential hits (greater than 100 total average hits) at the proposed location by Circle Office
after approval from Zonal Office irrespective of breakup between deposit and withdrawal.
OPERATIONS EXTENSION OF AGREEMENT WITH HINDUSTAN PETROLEUM CORPORATION
25 /2024 LIMITED FOR INSTALLATION OF OUR ATMS AT THEIR PETROL PUMPS.
BA&RM FACILITY FOR BASIC SERVICES DEMAT ACCOUNT (BSDA)
DIVISION 37/24 An individual shall be eligible to opt for BSDA subject to the following conditions:
Value of securities held in the demat account shall not exceed Rs 10 Lakhs for debt and
other than debt securities combined at any point of time.
Annual Maintenance Charges (AMC) in BSDA
Value of holding in the Value of Holdings in the Demat New Charges (Rs.)
Demat Account (other than Account (Debt as well as other
debt securities) than debt securities combined)
Up to Rs. 50,000 Up to Rs 4 lakhs NIL
Rs.50,001 to 1,00,000 More than ` 4 lakhs but up to ` 100/-
10 lakhs
Rs. 1,00,001 to Rs. More than Rs 10.00 Lakh Not a BSDA. Regular
2,00,000 AMC may be levied
Physical statement may be charged at a fee not exceeding ` 25/- per statement.
LOANS & APPLICATION OF UPFRONT FEE IN ACCOUNTS OPENED UNDER SCHEME FOR
ADVANCES FINANCING AGAINST FUTURE LEASE RENTALS: The applicable FLR account rating
CIRCULAR code is to be fed in the Free Text 7 (MIS Codes) as under:
NO.136 / 2024
 capture the FLR account rating in the MIS Codes - Free Text 7
L&A REGULATORY FRAMEWORK FOR MICROFINANCE LOANS - MODIFICATIONS &
CIRCULAR NO. CONSOLIDATION
134 / 2024  A microfinance loan is defined as a collateral-free loan given to a household
having annual household income (actual as well as projected) up to ₹3,00,000. For
this purpose, the household shall mean an individual family unit, i.e., husband,
wife and their unmarried children.
 Deductions on account of repayment of monthly loan obligations of a household as a
percentage of the net monthly household income shall be subject to a limit of maximum
50% of the net monthly household income
 Microfinance Loans classified under Agriculture shall be benchmarked to MCLR.
 Bank shall charge following service charges from Microfinance borrowers
Above ₹5/-Lakh Unified Processing Fee @0.50%

 Upfront fee (for fresh term loans / review of term loans)
GBD For the transactions above Rs. 50,00,000/- (Rupees Fifty Lac only), at
CIRCULAR NO. posting/verification level of transfer transactions, it will be placed to checker for
34/2024 verification with blank fields where checker will re-enter the Beneficiary’s Account No. and
Amount of transaction before verification
LOANS & DIGITAL LENDING POLICY-MODIFICATIONS & CONSOLIDATION
ADVANCES  Maximum quantum of single asset under Digital Lending
CIRCULAR NO.
133 / 2024
 Cooling off/ look period provided to the borrowers shall be minimum 3 days and can
go up to maximum of 15 days depending upon the tenure of the loan.
LOANS & POLICY FOR LOANING POWERS AND EXERCISING SUCH POWERS AT VARIOUS
ADVANCES LEVELS – IN CASE OF WILFUL DEFAULTERS AND FRAUDULENT BORROWERS
CIRCULAR  The bar on additional credit facility to a wilful defaulter or any entity with which a
NO. 135 / 202 wilful defaulter is associated shall be effective for a period of one (1) year after the
name of wilful defaulter has been removed from the List of Wilful Defaulters (LWD)
by the bank/lender.
 No credit facility shall be granted by the bank for floating of new ventures to a wilful
defaulter or any entity with which a wilful defaulter is associated for a period of five
(5) years after the name of wilful defaulter has been removed from the LWD by the
bank
 Wilful defaulters or any entity with which a wilful defaulter is associated shall not be
eligible for restructuring of credit facility
 The penal measures in case of insolvency shall continue to apply to the erstwhile
promoter(s)/ director(s)/ guarantor(s)/ persons who were in charge and responsible
for the management of the affairs of the entity/ business enterprise, and to the
entities they are associated as a promoter or director or as one in charge and
responsible for its management.
 Review/ renewal of existing accounts of the group concern with our Bank shall be
considered by HOCAC-II & Above.
LAW DIVISION AMENDMENT IN OPERATIONAL GUIDELINES OF THE POLICY ON BANK’S LITIGATION
CIRCULAR NO. FOR FY 2024-25 WITH RESPECT TO GUIDELINES ON INVESTIGATION OF TITLE AND
08/2024 SEARCH REPORT OF IMMOVABLE PROPERTY (IP)
 At the time of subsequent obtainment of NEC/Search Report in case where 3 years
have elapsed / upon enhancement of existing facilities / extension of mortgage to
secure fresh facilities, it should be ensured that NEC/Search Report is obtained from an
empanelled advocate, different from the advocate who had last submitted the
NEC/Search Report for the concerned Immovable Property.
 Certified copy of the Title Deeds including the chain of documents be obtained from the
concerned Office of the Sub-Registrar/ Registrar of Assurances
 E-Certified Copy extracted / downloaded on making payment of applicable fees from the
official website of concerned State Government (where such records are available online
and facility of downloading E- Certified Copy has been provided
 In case of non-availability of the revenue records/destruction of old record with revenue
authorities/local authorities/ government authorities, nonissuance of certified copy &
denial to carry out physical verification, etc., :Zonal Office Credit Approval Committee
(ZOCAC) of the respective Zones under whose administrative control the concerned
office falls, shall be empowered to decide the time period for which search/ investigation
of the title has to be carried out, irrespective of amount of loans to be sanctioned.
 The relaxation in time period for title search/investigation shall be effective for a specified
period, not more than 1 year from the date of such approval by ZOCAC.
 “Aforementioned time period for which search/ investigation of the title has to be carried
out shall not in any case, be less than 13 years, irrespective of amount of loans to be
sanctioned. However, a Committee at Head Office Level comprising of
CGMSASTRA Division, CGM/GM-IRMD, GM/DGMLaw Division and CGM/GMRAM
shall be empowered to relax the time period for title search/investigation for less
than 13 years, irrespective of the loan amount , Notes based on representation
received from Zones/Circles shall be placed before the said Committee by Law
Division.”
The sanctioning authority may waive off requirement of NEC for intervening period (i.e.,
period between date of issuance of allotment letter and receipt of final loan proposal) for up
to a maximum period of 3 months, subject to satisfaction of few conditions
AGRICULTURE Consolidated guidelines on PM Formalisation of Micro Food Processing Enterprises
DIVISION (PMFME)” :PMFME scheme has been extended up to 31-03-2026 (FY 2025-26) with the
CIRCULAR NO. same components, pattern of assistance/funding pattern and without changes in
143/2024 overall outlay of ₹10,000 Crore.
BA & RM INTRODUCTION OF DYNAMIC CURRENCY CONVERSION (DCC) FUNCTIONALITY ON
DIVISION PNB POS.
13/2024 It is a feature in the terminal providing the merchant with the ability to convert sale value
from local currency into another currency (Cardholder currency) and displaying the same in
the terminal.
DCC facility will be provided by M/s Worldline India Pvt. Ltd on our POS
Charges involved per transaction:
Details Charges
Interchange for International Transactions 1.85%
Cross border fee from schemes 0.40%
DCC Fees for Visa / MasterCard 0.60%
Fee charged by M/s Worldline 0.60%
However, Cardholders will be charged a total of 4.75% plus applicable taxes as DCC
Markup Fee and Zero MDR will be charged to merchants for DCC transactions
BA&RM DEPOSITORY BUSINESS Q3 CAMPAIGN – “OND’2024 DEPOSITORY” (4 TH
DIVISION 38/24 OCTOBER 2024 TO 20TH DECEMBER 2024)
Trading services through tie up with following Online Trading channel partners.
1. SMC Global Securities Ltd.
2. Geojit Financial Services Ltd.
3. Aditya Birla Money Ltd.
4. IDBI Capital Market & Securities Ltd
SASTRA 65/2024 The possession notice shall be published in two leading newspapers, one being
vernacular, within 7 days from the date of possession.
SASTRA AMENDMENT IN OPERATIONAL GUIDELINES (PART II) OF POLICY ON CORPORATE
DIVISION INSOLVENCY RESOLUTION PROCESS (CIRP) / LIQUIDATION PROCESS UNDER IBC,
CIRCULAR NO. 2016
64/2024 New Addition
Reporting of approval(s) of Competent Authority to higher authority for information with
regard to voting in assent / dissent on Resolution Plan(s) during CIRP of Corporate
Debtor(s) in NCLT cases.
immediately after end of the quarter within 3 days.
RABD CUSTOMIZED RETAIL LOAN SCHEME “PNB APUN BAHAN” FOR PURCHASE OF
CIRCULAR NO: MOTOR VEHICLE FOR PERMANENT EMPLOYEES OF GOVERNMENT OF ASSAM :
86/2024 women & divyanjgan (differently abled) employees get 3 % subsidy for purchasing any kind
of vehicle.
BA&RM ENHANCEMENT OF LIMIT OF RECURRING SI TRANSACTIONS THROUGH DEBIT
DIVISION 01/24 CARDS
the upper limit for recurring SI transactions (without 2FA i.e OTP) through Debit Cards has
now been enhanced from Rs. 15,000 to Rs. 1,00,000 for the following merchants (MCC
codes) –
CISD OBSERVANCE OF MONTH OF OCTOBER 2024 AS “NATIONAL CYBER SECURITY

CIRCULAR NO. AWARENESS MONTH”
19/2024 The Month of October 2024 is globally celebrated as “Cyber Security Awareness Month”.
DFS has advised all banks to celebrate this month as “National Cyber Security Awareness
Month”
PNB ONE BIZ refer DIGITAL ESSENCE CHAPTER
CRMD Circular POST SANCTION VISIT MODULE IN PNB AARAMBH APP
No. 35/2024 Post Sanction Visit module in PNB AARAMBH app has been made live on Google Play
Store to facilitate easy and handy access during post sanction field visits.
PNB AARAMBH shall be utilized for generating leads for Retail Loan as well MSME Loan
(Individual and Proprietor in case of sole proprietorship concern only) without any limit on
amount of loan.
MSME & MID CORPORATE CREDIT DIVISION CIRCULAR NO. 71/2024
MODIFICATIONS IN PNB SANJEEVANI SCHEME
Purpose  To meet the financial requirements for setting up of new/ expansion/ renovation/
modernization of Nursing Home/ Clinic / Hospital / Veterinary Hospital /
Infrastructure for Medical Tourism including Pathological Laboratory, Diagnostic
centers, Maternity Homes, Endoscopy Centre, Dialysis Centre, IVF Centre, ENT
centers, Specialty Clinics like Skin, Dental Clinics, Orthopaedic Prosthetics and
Heart Research Centers, Physiotherapy Centers, Ayurvedic centers,
Homeopathic Centers, Acupressure Center, Yoga Center (for medical
treatment purpose only), Other Therapy Center and other medical centers.
 To purchase new/refurbished medical equipments.
 To purchase office equipments, viz. computers, air conditioners, office furniture,
Vehicles, ambulances, etc.
 Set up of oxygen plant with power back up in the hospital for medical use
Eligibility For Individuals:
 Individuals (including Proprietorship firms) should have requisite qualification in
any branch of medical science from a recognized University and having minimum
qualification as MBBS/ BDS(Dentist)/ BHMS/ BAMS/ Veterinary/ BPT/ BUMS.
 Post Graduate or diploma qualification is mandatory for financing of specialized
equipment like CT SCAN, MRI SCAN and PET Scan, etc.
 Minimum experience required is 2 years and if experience is less than 2
years then maximum Overdraft limit upto Rs.1.00 Crore shall be sanctioned.
 All the statutory clearances / approvals shall be obtained in due course
For medical centers/hospitals, etc. (other than individuals):
 Hospitals should be owned by qualified doctor (s) or qualified doctor(s) should be
part of management of borrowing entity as a partner/director/trustee, etc
 Units must have required approvals and/or registrations from the statutory
authority and have employed qualified doctors.
 Note: In case of MSMEs, valid URN shall be mandatory
Type of facility
Loan Amount 1. For individuals: Maximum upto Rs.10 crore including working capital
maximum upto Rs.2 Crore.
2. For medical centers/hospitals, etc., (other than individuals): Maximum
up to Rs.50 crore including working capital maximum upto Rs.5 Crore
3. Minimum experience required is 2 years and if experience is less than 2
years then maximum Overdraft limit upto Rs.1.00 Crore shall be
sanctioned.
Term Loan Margin Particulars Margin
Acquisition of premises and/or expansion/ renovation/ 25%
modernization of existing premises
Purchase of new equipment/new machinery/ cost of on 15%
road new vehicles/ new Ambulance
For purchase of refurbished medical equipment/machine
based on age of asset
Purchase of land 50%

However, loan amount for the purchase of the land shall not be more than 50% of the
total term loan amount sanctioned.Refurbished medical equipment to be
purchased from Original Equipment Manufacturers OEMs only.
Assessment of OD  For individuals: Overdraft or OD reducing of maximum upto 25% of annual
limit receipts or Rs.2 Cr. whichever is lower. (If experience is less than 2 years then
maximum Overdraft limit is Rs.1.00 Crore)
 For medical centers/hospitals, etc., (other than individuals): Overdraft or OD
reducing of maximum upto 25% of annual receipts or Rs.5 Cr. whichever is lower.
 For the purpose of calculation of OD limit, annual receipts on the basis of last
ABS/ Realistic projections shall be accepted.
Note: In case of Overdraft limit, monthly DP is equated, need not be derived from
hypothecated stock/ book debts
Benchmark Ratio Benchmark Ratios shall be as per Bank’s guidelines as applicable to MSME
advances. However, stipulation of Current Ratio shall not be applicable under
this Scheme
Tenure of Loan Term Loan: Maximum period of 10 years including maximum moratorium period upto
24 months. In standalone equipment finance cases, maximum moratorium period
upto 6 months (In case of refurbished machinery, repayment period shall be fixed
within the residual life.
Overdraft: Yearly Renewal. Repayable on demand. Overdraft (Reducing): Maximum
tenor of 10 years (120 months) subject to annual renewal. The drawing power will be
reduced on monthly basis.
Credit Risk Rating Proposal will be evaluated under “PNB SCORE MODEL” for loans above Rs.2 Lac
and up to Rs.50 lac and under “PNB Trac” for advances exceeding Rs.50 lac
Primary Security TL - Hypothecation/Mortgage of Assets created out of Bank finance.
OD or OD reducing- Hypothecation of entire current & noncurrent assets of the unit
created out of Bank finance (present & future)
Collateral Security Minimum 25% collateral security shall be obtained in the form of immovable
property /liquid security or CGTMSE/CGSSI coverage for full loan amount.
No collateral security is required for Term Loan portion against Land & building, in case
Primary Security in the shape of Land or Land & Building mortgaged
is more than 110% of the total exposure. Note: Building portion already
constructed at the time of sanction to be considered for collateral coverage (proposed
building value not to be taken).
Loan without Collateral security and without CGTMSE/CGSSI
coverage may be considered by next higher authority not below
CHCAC on case to case basis
Extension of Charge Respective sanctioning authority is empowered for permitting as under: A. Property
over Security for already mortgaged in any existing loans, may be extended in this scheme subject to
other A/cs availability of residual realizable value (after carving out 100% of the RV of the
security of the existing exposure or as per security coverage norms of the
scheme under which existing facility has been sanctioned).
Property charged in this scheme (collateral) may be extended to cover any other
facility to the extent of spill over available i.e. property value in excess of 100% of
the exposure.
Rate of Interest a. For advances up to Rs.2.00 Lac:
Particulars Spread over RLLR+ BSP
Upto Rs. 50,000/ 0.15%
Advances > Rs. 50,000/- to Rs. 2 Lac 0.75%
b. For advances above Rs.2 lac: Rate of Interest shall be based on Internal Risk
Rating (IRR) of the borrower, which is as under:
ROI for B2 & below rated accounts will be as per IRMD guidelines issued vide L&A
cir.no.42/2020 dt.26.03.2020 and subsequent circulars issued from time to time.
Concession in ROI
Service Charges For OD/OD reducing: Unified Processing fee comprising of processing fee,
documentation, mortgage charges & inspection charges for A1 to B1 rated borrowers:
UNIFIED PROCESSING FEE
EXPOSURE Charges
Upto Rs.5.00 lac NIL
Above Rs.5.00 lac & upto Rs.10.00 0.50% of the sanctioned limit subject to
lac minimum of Rs. 5000
Above 10.00 lac 0.30% of the sanctioned limit
For Term Loan: Unified Upfront fee comprising of upfront fee, documentation,
mortgage charges & inspection charges for A1 to B1 rated borrowers:
Service charges for B2 & below rated accounts will be as per IRMD guidelines.
All other Bank guidelines shall be complied with.
SASTRA DIVISION One Detective Agency, i.e., M/s SLO Technologies Pvt. Ltd. on PAN India
67/2024 Level, was empanelled by Head Office Empanelment Committee.
AGRICULTURE MODIFICATIONS IN PRADHAN MANTRI KISAN URJA SURAKSHA EVAM
DIVISION UTTHAN MAHABHIYAN (PM KUSUM) SCHEME
CIRCULAR Certain amendments in Component C have also been made. The amendments are summarised
NO.146/2024 below
PM KUSUM (COMPONENT A): SETTING UP OF DECENTRALISED GROUND/STILT MOUNTED GRID
CONNECTED SOLAR OR OTHER RENEWABLE ENERGY BASED POWER PLANTS
Purpose Need based facility subject to maximum of ₹10 Crore for setting up of
solar power plant/procuring necessary gadgets may be considered
Project Capacity &  Under Component A of PM KUSUM, solar or other Renewable
Location Energy Based Power Plants (REPP) of capacity 500 kW to 2 MW
will be setup by the eligible entities
 States/DISCOMs may allow setting-up of solar or other renewable
energy based power plants of capacity less than 500 kW in
specific cases
Eligibility a) The Renewable Energy based Power Plants (REPP) under the
scheme would be installed by the farmer on his own land either
directly by himself or in partnership with group of farmers/
cooperatives/ panchayats/ Farmer Producer Organisation (FPO)/
Water User associations (WUA), or through a developer
b) Group of farmers/ cooperatives/ panchayats/ Farmer Producer
Organisations (FPO)/ Water User associations (WUA), etc., can opt
for developing the REPP through developer(s).
Notification of Sub- DISCOM shall assess and notify RE generation capacity that can be
station wise Generation injected into 33/11 kV or 66/11 kV or 110/11 kV sub-station in rural
Capacity and Intent to areas and place such notification on its website for information of all
Setup REPP stakeholders
Power Purchase A model PPA (Power Purchase Agreement) to be executed between
Agreement (PPA) Renewable Power Generator (RPG) and DISCOMs shall be provided
separately. The duration of PPA will be 25 years from Commercial
Operation Date (COD) of the project
Bank Guarantees (BG) In case of bidding, the RPG shall provide Earnest Money Deposit
(EMD) of Rs. 1 Lakh/MW in the form of Bank Guarantee along with
EoI.The EMD of Rs. 1 Lakhs per MW will be converted into
Performance Bank Guarantee (PBG) for the successful bidders, who
have signed the PPA within stipulated time period.
Timeline and Penalty The selected Renewable Power Generator (RPG) shall commission the
solar power plant within 15 months from date of issuance of Letter of
Award (LoA).
Margin
Quantum of Loan 70% of the project cost subject to maximum of ₹10 Crore
Nature of Facility Term Loan
Non Fund Based Limits & Working Capital Facility (As Per Requirement
of Project)
NOTE: Bank will not finance the Performance Bank Guarantee to RPGs
for DISCOMs.
Rating/ Score Applicants with IRR of 5 and above (B1 and above) shall be eligible for
finance under the scheme.
In case of IRR of 6 (B2 or equivalent score) the proposal shall fall
under vested loaning power of next higher authority, however,
HOCAC-III/ MC shall have full powers.
NOTE: The respective Sanctioning authorities shall consider the
proposals on merits within the vested powers.
Loan Tenure Repayment period of 10 to 15 years including moratorium of 6 to 9
months, depending upon the cash generation capacity and the
obsolescence of technology.
MC/HOCAC-III is empowered to consider sanction of Term Loan
beyond 15 years
 Loans to promoters other than a) above, up to a limit of ₹30 crores will form a
part of Priority Sector- Renewable energy.
RABD CONSOLIDATED CIRCULAR NO: 91/2024
PNB CAR LOAN – CONSOLIDATED Seperately
DBTD57/24 INTEGRATED PAYMENTS AND COLLECTION SERVICES (iPaCS): THE DIGITAL
ESSENSE
MSME THE DETAILS ENTERED THROUGH MENU OPTION “CGTMSNPA” BY THE BRANCH
DIVISION OFFICIALS MAY BE CONSIDERED AS EQUALLY VALID BY CIRCLE OFFICES AS
CIRCULAR NO. LIKE SUBMISSION OF PRESCRIBED APPLICATION FORM I.E. “ANNEXURE-VIII: NPA
73 / 2024 REPORTING FORM”.
MSME CREDIT RISK RATING AND SCORING MODEL – MSME SCHEMES
DIVISION Credit Risk Rating of MSME advances upto ₹1.00 crore are done through PNB Score/PNB
CIRCULAR Score SME.
NO.72/2024 To obviate references to various circulars, detail of scheme specific scoring model and their
threshold limit is being mentioned hereunder:
*Loan amount above threshold limit to be rated on PNB Trac.
DBTD INTRODUCTION OF LOYALTY REWARDZ FOR PNB ONE CUSTOMERS
CIRCULAR NO. The reward structure for PNB One App users is outlined below:
56/2024
Note:
• Value of 1 Pt = 0.25 rupees OR 4 reward points = ₹1/-.
• Points will be credited as per below frequency:
Fresh login, first txn, UPI, first bill payment – on T+1 basis
FD/RD open, cardless cash withdrawal, bill payment – in beginning of next calendar month
UPI transaction - in beginning of next calendar week.
• To redeem these reward points, minimum 1000 reward points should be accumulated.
this is a consolidated limit i.e. if a customer has both credit card and PNB One, points of
both will be accumulated and total min. 1000 points should be accumulated for
redemption.
BA & RM 02/24 LAUNCH OF QR ACTIVATION CAMPAIGN – “QR-Se-Vyapar” (21st OCTOBER 2024 to 30th
NOVEMBER 2024) REFER CIRCULAR FOR DETAILING
BA & RM 11/24 INTRODUCTION OF PNB START UP CURRENT ACCOUNT SCHEME FOR START UP
BUSINESSES
The key features of the scheme are as under:
a) Monthly Average Balance – Nil
b) Free Online transactions
c) Free Cheque book
d) Concession in rentals of POS and Sound Box on the basis of MAB
Eligible Customers All entities eligible to open Current Account
Additional eligibility Entities having valid Start-up Certificate of Recognition (CoR) issued by
Ministry of Commerce and Industry/ Government of India/ Department
for Promotion of Industry and Internal trade and State Govts
MONTHLY AVERAGE MINIMUM BALANCE WAIVER UPTO 24 MONTHS; AFTER 24 MONTHS,
BALANCE MONTHLY AVERAGE BALANCE - ₹25,000/-
Charges From 25th month –
Rural - ₹100/- + GST
Semi Urban - ₹200 + GST
Urban - ₹300 + GST
Metro - ₹400 + GST
CASH HANDLING FREE CASH DEPOSIT 15.00 LAKH & FREE CASH
CHARGES WITHDRAWAL - ₹15 LAKH PER MONTH OR 20 TIMES OF
MAB MAINTAINED WHICHEVER IS HIGHER; SUBJECT TO
MAXIMUM CAPPING OF ₹1.00 CRORE
Other Features • POS Services & sound Box: Installation – Free / Monthly Rental - 25%
discount in monthly rental charges
• Quick Response (QR)- Installation – Free Rental – Free
• Free Issuance - Master/ RuPay Business Debit Card
• Annual locker rent waived for 1st year for one small locker
• 100% waiver in HL/ VL - Individual/ Partner/ Director; in case MAB of
₹25000/- is maintained
Cheque Book 100 Cheque Leaves free per month
Demand Draft 10 Demand Drafts free in a month
Key fact statement Cash Handling Charges –
Deposit Up to ₹1 Lakh (Per day): Free Above ₹1 Lakh (Per day): ₹1/- per
thousand, subject to min. ₹100/-, max ₹30000/- + GST
Cash Handling Charges – Withdrawal Free up to ₹1 Lakh per day.
Thereafter ₹2 per ₹1000/- or part thereof
AMC on Business Debit Card (RuPay/ Master) RuPay- ₹250 + GST Master-
₹500 + GST
Point of Sale (POS)
Sound Box
Cheque Leaves Beyond free limit; charges applicable shall be as under: Personalized
cheque book request through
a) Digital Mode ₹3/- per leaf + GST
b) Branch ₹4/- per leaf + GST
Non- Personalized ₹5/- per leaf + GST
Demand Draft Beyond free limit; charges applicable shall be as under: 0.40% of DD
amount, Minimum ₹50/, Maximum ₹15,000/- Against tender of Cash
(Below ₹50000/-): @50% of over and above normal charges (as
mentioned above)
L & A CIRCULAR COUNTRY RISK PREMIUM – (INCLUSION IN INTEREST RATES OF SPECIFIC EXPOSURES)
NO. 141/ 2024  AS PER COUNTRY RISK MANAGEMENT POLICY, COUNTRY RISK PREMIUM IS
NOT TO BE CHARGED ON COUNTRIES HAVING INTERNAL RISK RATINGS AS A1
& A2.
AGRICULTURE MODIFICATIONS IN KISAN CREDIT CARD SCHEME - FINANCING TO BORROWERS WHO HAVE
DIVISION AVAILED KCC LIMITS FROM PRIMARY AGRICULTURE COOPERATIVE CREDIT SOCIETIES (PACS)
CIRCULAR REVISED GUIDELINES:
NO.150/2024 a) The borrower should not be a defaulter member of PACS at the time of sanctioning of fresh
facilities and enhancement of existing loans.
b) KCC can be sanctioned/enhanced based on scale of finance after deduction of loan availed from
PACS as detailed hereunder:
1 st Year Drawing Power to be arrived at by deducting loan amount availed from PACS from the
First Year KCC Eligibility
c) Limit sanctioned in such cases should not be below Rs.1.60 lakh from our Bank.
d) In cases where PACS/Co-operative Bank has first charge on collateral security offered, such
borrowers shall not be eligible under the scheme
e) Charge on the present as well as future crops shall be created in terms of extant Bank guidelines
subject to exclusive charge of our Bank on the collateral security.
As such, Prescribed Security Norms in such cases will be: i. Primary Security: Charge
(Hypothecation) on the present as well as future Crops. ii. Collateral Security:
Exclusive Charge on land as per Agricultural Credit Operations and Miscellaneous Provisions Act of
the State concerned/ Mortgage of agricultural land/ SARFAESI compliant immovable property
valued at 75% of loan amount for other farmers and 50% of the loan amount for small and marginal
farmers
OR
Alternate security viz. charge/ lien over liquid securities such as term deposits/ NSC/ KVP, etc.,
which is commensurate to the loan amount (i.e., Loan is secured by 100% liquid collateral security)
f) Branches have to obtain sanction letter, statement of account and Balance Outstanding
Certificate from PACS for ascertaining the loan amount availed to calculate the eligible KCC limit at
the time of sanction of facility
g) Sanctioning Authority should satisfy themself about the authenticity of the sanction letter issued
by PACS.
h) Those farmers who have availed the entire eligible limit on the basis of scale of finance from
PACS will not be considered
i) Crop Insurance to be done in terms of extant Bank guidelines. Interest subvention shall be
available as per extant Bank guidelines on Modified Interest Subvention Scheme for KCC.
j) An individual availing KCC- Crop from PACS may be sanctioned KCC Working Capital for Animal
Husbandry and Fishery in terms of extant Bank guidelines.
AGRICULTURE FICATIONS IN DEENDAYAL ANTYODAYA YOJANA- NATIONAL URBAN LIVELIHOODS MISSION (DAY-
DIVISION NULM) SCHEME
CIRCULAR  SHGs may be sanctioned savings linked loans varying from a saving to loan ratio of 1:1 to 1:4
NO.149/2024 after due assessment or grading
 Further, in case of matured SHGs (SHGs which have successfully completed at least 03 to 04
doses of credit with satisfactory repayment history), loans may be given upto 6 times of
savings subject to maximum of ₹20 lakh, in Circles having NPA level less than 10% as per the
discretion of the sanctioning authority.
However, in Circles having NPA level* above 10% under SEP-SHG component of DAYNULM
Scheme, Circle Head shall be empowered to allow branches for financing to matured SHGs upto
6 times of savings subject to maximum of ₹20 lakh
Further, ZOCAC may permit financing beyond 6 times of savings subject to maximum of ₹20
lakh, in deserving cases. However, the sanctioning authority shall remain the same as per their
vested loaning powers
 Saving position must be ascertained by verifying the thrift register/ savings account maintained
with the bank of the SHG.
CISD CIRCULAR PASSWORD POLICY FOR ENDPOINT ACTIVE DIRECTORY USERS
NO. 20/2024 minimum 12- characters length
MSME & MID ADVISORY ON “E-GST EXPRESS”
CORPORATE Attention is drawn to MSME Division Circular No. 65/2024 dated 21.09.2024, wherein it was
CREDIT DIVISION advised that “In case of collateral security in the shape of SARFAESI compliant immovable
CIRCULAR NO. property or Bank approved liquid security, offline documentation shall be executed separately as
74/2024
per Bank guidelines.” Additionally, it has been emphasized that the property used as collateral
must be in the name of the borrower/proprietor. Properties in the name of third parties will only
be considered in the second phase of the scheme and should not be accepted at this stage.
RABD PERSONAL LOAN SCHEMES- CONSOLIDATED GUDELINES (A) PNB SAHYOG RIN – PERSONAL LOAN
CONSOLIDATED SCHEME FOR PUBLIC (B) PNB DOCTOR’S DELIGHT – PERSONAL LOAN SCHEME FOR DOCTORS (C)
CIRCULAR NO: PERSONAL LOAN SCHEME FOR SELF-EMPLOYED (D) PNB MATRITVA - PERSONAL LOAN VARIANT
95/2024 FOR WORKING WOMAN DURING PERINATAL PERIOD
GIST PREPARED SEPERATELY Prepared
RABD PNB AABHAR RIN - PERSONAL LOAN SCHEME FOR PENSIONERS
CONSOLIDATED ELIGIBILITY All types of pensioners drawing pension through our branches
CIRCULAR NO: including pensioners whose pension is disbursed by Department of
96/2024 Pension Disbursing Offices (DPDOs)/System for Pension
administration (Raksha) SPARSH & Central Government/State
Government/ State Treasury etc
Minimum loan Rs.25,000/-.
Maximum
NATURE OF LOAN Term Loan TLPPL/Demand Loan DLPPL/ Overdraft on monthly reducing DP
basis ODPPL
RATE OF INTEREST
Acceptable Score
PERMISSIBLE Gross monthly Maximum AGM-PLPs & CHCAC and

DEDUCTIONS pension permissible above
deduction of GMP
Upto Rs.30000/- 40% may permit deductions of
Above Rs.30000/- 50% GMP maximum up to 50%
and 60% respectively
REPAYMENT Loan along with interest is to be repaid in maximum 60 equal monthly
installment or up to the age of 78 years whichever is earlier
(OD to be adjusted within this period mentioned)
UPFRONT FEE NIL
DOCUMENTATI Rs.500/- + Taxes
ON CHARGES
SECURITY i. Guarantee of spouse eligible for family pension to be
obtained.
ii. Where loan is given to family pensioners, guarantee of
earning children (Preferably Govt. Employee) to be taken
iii. If no earning children or spouse, third party guarantee with
net means of equal or more than loan amount, to be taken.
OTHER The loan can be availed more than once only after adjustment of
GUIDELINES earlier loan subject to satisfactory conduct of earlier account(s).
In case of Overdraft, the pension of borrower should directly be
credited to OD account, which will immediately reduce the Drawing
Power
Switchover charges shall be @0.50% of the outstanding loan amount
or Rs. 10,000/-, whichever is lower be applied to cover the incidental
cost incurred by the Bank.
Penal charges should not be levied in the following areas: a. All advances
up to ₹25000/-.
CLI CIRCULAR NOMINATION IN TRAINING PROGRAMS BY CENTRE FOR LEARNING AND
NO. 12/2024 INNOVATION, HEAD OFFICE: participants have to compulsorily attend training programs
that they are nominated for. Exceptions, if any, shall be permitted only by GM-L&D on
unavoidable/ medical exigencies (with proper documentary evidence).
NETWORK 7/24 EMPANELMENT OF M/s EBIXCASH LIMITED FOR PROVIDING NETWORK INTEGRATOR SERVICES
AGRI EASING PROCEDURE OF FARM MACHINERY MODEL APPROVAL (TRACTOR
DIVISION & COMBINE HARVESTER)
CIRCULAR Following criteria approved:
NO. 153/24 1. Farm Machinery that are having Valid CMVR (Central Motor Vehicle Rules)
Report/Certification.
2. Self-Declaration by Manufacturers/Company: Self Declaration stating that
proposed farm machinery model for approval meets the benchmark
specifications established by DA&FW.
3. Availability of after-sale-services & spare parts availability.
AGRI DIV AGRICULTURE LOAN PRODUCTS – NEW SCHEME CODES AND IDENTIFIERS
CIRCULAR - IMPLEMENTATION OF MODIFIED INTEREST APPLICATION PROCESS
NO. 155/2024
Scheme Scheme Name Modified Repayme
Code Interest nt Period
Application
Frequency
CCACB SCHEME FOR SETTING UP OF Quarterly
AGRI-CLINICS AND AGRIBUSINESS
CENTRES (ACABCS)
TLBCA SCHEME FOR SETTING UP OF Quarterly 84 Months
AGRI-CLINICS AND AGRIBUSINESS
CENTRES (ACABCS)
CCNUL DAY-NULM M 36 Months
TLNUL DAY-NULM 84 Months
TLKSM PM KUSUM (Component-A, B & C) O 120
N Months
CCSPP FINANCING TO SEED 12 Months
PRODUCERS/PROCESSORS
T
TLSPP FINANCING TO SEED H 84 Months
PRODUCERS/PROCESSORS L
Y
IRAC NORMS FOR ALL: Non Crop Based i.e. 90 days delinquency norms
A. SERVICE CHARGES
I. PROCESSING FEE CASH CREDIT
II. Documentation Fee FOR CASH CREDIT & TERM LOAN:
TERM LOAN
III. UPFRONT FEE TERM LOAN
AGRICULTURE DIVISION CIRCULAR NO. 158/2024

In suppression of Agriculture Division Circular No. 22/2024 dated 27-02-2024
CENTRAL SECTOR SCHEME FOR FINANCING FACILITY UNDER AGRICULTURE
INFRASTRUCTURE FUND – AIF SCHEME
Implementation Period: operational till 2032-33.
Extent of Loan: Need Based
Eligible projects
The scheme will facilitate setting up and modernization of key elements of the value chain including:
A. Post-Harvest Management Projects a) Supply chain services including e-marketing platforms
b) Warehouse & Silos c) Cold Stores and Cold Chain
d) Packaging Units e) Assaying Units
f) Sorting and grading units g) Logistic Facilities- Reefer Van & Insulated vehicles
h) Ripening Chambers i) Farm residue/waste management infrastructures
j) Primary Processing activities
k) Integrated primary and secondary processing activities: Standalone secondary processing infrastructures
are not eligible
NOTE: Component-A of PM-KUSUM eligible for Individual farmers/ Group of farmers/ FPOs/ Cooperatives/
Panchayats to set up solar power plants of capacity up to 2 MW on barren/cultivable/uncultivable/ pasturelands
or marshy lands.
Rate of Interest:
ROI will be applicable in terms of bank’s extant guidelines.
a) Up to a limit of ₹2.00 Cr: MCLR (6 Months) + 1% (Subject to Max. 9%)
b) More than ₹2.00 Cr: Linked to ERR & IRR (Appendix-II)
Interest Subvention:
All loans under this financing facility will have interest subvention of 3% per annum up to a limit of ₹2
Crore. This subvention will be available for a maximum period of 7 years. In case of loans beyond ₹2
Crore, then interest subvention will be limited up to ₹2 Crore
Credit Guarantee Cost:
Credit guarantee coverage will be available for eligible borrowers from this financing facility under Credit
Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) scheme for loans upto ₹2 Crore. The fee for
this coverage will be paid by the Government. In case of FPOs, the credit guarantee may be availed from the
facility created under FPO promotion scheme of DA&FW and NABSanrakshan Trustee Company Pvt. Ltd.
However, FPOs are also eligible for reimbursement of credit guarantee fee under AIF.
Concerned Officials to adhere to the uniform process of debiting Beneficiaries' accounts towards CGTMSE Fee
and claim for reimbursement for those Beneficiaries along with the Interest subvention.
Interest subvention and credit guarantee support will be released to Banks and lending institutions through
PFMS. Disbursal of funds by lending entities to beneficiaries under this scheme shall be in Aadhaar linked
bank account
Administration Cost of PMU

Farmers Welfare Programme Implementation Society under DA&FW will provide PMU support to the scheme
at the central level. With the financial assistance from DA&FW, each of the States/ UTs will set-up PMUs in
their respective states for creation of awareness, identifying potential clusters, mobilization of applications,
review of all the stakeholders, and providing all necessary handholding support under the scheme
Number of Projects per entity eligible under the scheme:
a) Interest subvention for a loan upto ₹2 Crore in one location is eligible under the scheme.
Multiple projects in one location are also eligible with an overall cap of ₹2 Crore. ln case, one
eligible entity puts up projects in different locations then all such projects will be eligible under
the scheme for loan upto ₹2 Crore.
However, for a private sector entity, such as farmer, agri entrepreneur, start-up, there will be a
limit of maximum of 25 such projects. This limitation of 25 projects will not be applicable to
state agencies, cooperatives, national and state federations of cooperatives, FPOs, federations
of FPOs, SHGs and federation of SHGs. Location will mean physical boundary of a village or
town having a distinct LGD (Local Government Directory) code. Each of such project should be
in a location having a separate LGD (Local Government Directory) Code.
b) For APMCs, multiple projects of different infrastructure types can be sanctioned in its designated
market area. ln such cases, interest subvention for a loan upto ₹2 Crore will be provided for each
project of different infrastructure types e.g. cold storage, sorting, grading and assaying units, silos, etc.
within the designated market area of the APMC
Convergence
Any grant or subsidy available under any present or future scheme of Central/State government can be availed
for projects under this financing facility, e.g. MIDH, PMFME, SMAM, Gobar-Dhan, PMKSY, AMI, PACS as
MSC, RKVY, PM-KUSUM (A, B and C), PMEGP etc. In cases of capital subsidy such amount shall be
considered as promoter’s contribution. However, a minimum of 10% of the project cost shall be mandatory as
promoter’s contribution.
Security
A. Primary Security:
a) Hypothecation of Assets i.e. P&M, Equipment, Vehicles etc. created out of Bank finance (present and
future).
b) Mortgage of Project Land with existing/future construction thereon
B. Collateral Security:
a) Collateral security is to be obtained as per Bank’s extant guidelines.
b) Sanctioning authority in all the scales are empowered to sanction the loans, as per their vested loaning
power.
NOTE:
 Where mortgage cannot be created immediately, other collateral security (IP/ Liquid Security) to be taken.
 In situations where the mortgage by deposit of title deed is not possible, the property being ancestral
property (without title deed), the sanctioning authority may accept, at its discretion, the registered mortgage
of such property, if possible and/ or equitable/ registered mortgage of some other property. However, in
above cases, following should be ensured:
i. The property should be clearly demarcated and identifiable and should have an independent
access.
ii. In case the above conditions are not compliable, all the co- owners should be made mortgagee.
Margin Norms
NOTE: Any grant or subsidy available under any present or future scheme of Central/State government can be
availed. for projects under this financing facility. In cases of capital subsidy, such amount shall be considered
as promoter’s contribution. However, a minimum of 10% of the project cost shall be mandatory as promoter’s
contribution.
Repayment period:
The loan is to be repaid within a maximum period of 8- 10 years inclusive of moratorium period of 6
months to 2 years, on case to case basis depending upon the total financial outlay of the project.
However, benefits of interest subvention and reimbursement of credit guarantee fee under AIF Scheme
will be available for a maximum period of 7 years including the moratorium period of up to 2 years.
Sector Specific Focus

24% of total grants – in – aid under the scheme should be utilized for SC/ST entrepreneurs (16% for SC
and 8% for ST).
Besides this, lending institutions would ensure adequate coverage of entrepreneurs belonging to women and
other weaker segments of society may be provided loan on priority basis to ensure that benefits of
implementation are inclusive and accrued to the intended beneficiaries in accordance with Government
guidelines and policies.
Classification
a) Loans for construction of storage facilities (warehouse, market yards, godowns and silos) including cold
storage units/cold storage chains designed to store agriculture produce/products, irrespective of their location
with an aggregate sanctioned limit upto ₹100 crore per borrower from the banking system shall be eligible for
classification under Agriculture: Agriculture Infrastructure.
b) Other advances will be classified under MSME in terms of the Reserve Bank of India guidelines.
Viability Gap Funding Requirement (VGF)

In case VGF requirement is projected by central / state / local bodies, norms as prescribed by Department of
Economic Affairs for PPP projects will be adhered to.
Output And Outcome Monitoring Framework (OOMF)

The Output and Outcome Monitoring Framework (OOMF) will be a part of monitoring system and the
measurement of outcome indicators will be monitored periodically by DLMC, SLMC and NLMC.
Scheme Code: TLAIF TLIFS (for opening accounts under the scheme where benefit of subsidy is available
in convergence with other government schemes)
ANALYTICS DISPUTE RESOLUTION & COMPLAINTS HANDLING RELATED TO CREDIT
CENTRE OF INFORMATION REPORT (CIR) for CICs (TRANSUNION CIBIL (TU CIBIL) /
EXCELLENCE
(ACoE), EXPERIAN / CRIF HIGHMARK / EQUIFAX).
CIRCULAR NO.  Credit Information Companies {(CICs) i.e. (i) TransUnion CIBIL (ii) Experian (iii)
03/2024 Equifax (iv) CRIF Highmark} shall send alerts through SMS/ email to customers when
their Credit Information Report (CIR) is accessed as defined in sub-section (l) of
section 2 of CICRA, 2005, wherever mobile number/ email ID details of the customers
are available. The alerts shall be sent by CICs only when the CIR enquiry reflects in
the CIR of the customer.
 The combined reading of Section 21(3) of CICRA, 2005 and Rule 20 (3) (c) of
Credit Information Companies Rules, 2006 provide the CI and the CIC,
collectively, an overall limit of thirty (30) days to resolve/ dispose of the
complaint. In effect, this would mean that a CI would get twenty-one (21) days
and CICs would effectively get the remainder of nine (9) days for complete
resolution of the complaint.
 Complainants shall be entitled to a compensation of ₹100 per calendar day in
case their complaint is not resolved within a period of thirty (30) calendar days
from the date of the initial filing of the complaint by the complainant with a CI/
CIC.The complainant can approach RBI Ombudsman in case of wrongful denial of
compensation by CIs or CICs.
 The complainant can approach Consumer Education and Protection Cell (CEPC)
functioning from Regional Offices (ROs) of Reserve Bank of India
 No grievance should be forwarded to ACoE for resolution without registering the same
in CGRMS portal.
 Dispute Resolution Form should be duly sanctioned by Nodal Officer for complaints of
the Circle. In case of non-availability of Nodal Officer for Complaints in the Circle, any
Scale IV or above Officer of the respective Controlling Office can sanction the same.
 CIs can reject a dispute (complaint) only after providing a reason for it.List of
predefined reasons for rejection of dispute is attached as (Annexure F)
 Payment of compensation amount if any, will be processed centrally
by ACoE within five working days. Compensation to be provided by the CICs/
CIs to the complainant (for delayed resolution beyond thirty (30) calendar days of filing
the complaint) shall be apportioned among the CIs/ CICs concerned proportionately as
per RBI directives
 BO/CO/ZO to provide all relevant documents including dispute resolution form
with valid recommendation T+3
AGRICULTURE AGRICULTURE LOAN PRODUCTS – NEW SCHEME CODES AND IDENTIFIERS -
DIVISION IMPLEMENTATION OF MODIFIED INTEREST APPLICATION PROCESS
CIRCULAR NO. Corrigendum is being issued to rectify the new scheme code customized for scheme for
161/2024 setting up of Agri-clinics and Agri-business centres (ACABCs) for TL component:
MSME & MID ADVISORY ON “RENEWAL/REVIEW OF DIGITAL LENDING ACCOUNTS”

CORPORATE
CREDIT
DIVISION
CIRCULAR NO.
75/2024
MSME DIVISION LAUNCH OF PNB SATKAR 3 CAMPAIGN TILL 31.12.2024

CIRCULAR Under the campaign, concession in ROI & processing charges/ upfront fee have been
NO.76/2024 provided and power for such concession is given to ZOCAC & above which can be
exercised on case to case basis. The campaign is valid upto 31.12.2024.
 Target group: New to Bank (NTB) MSME customers having valid URN, classified as
MSME/Agri
 Target Rs.7,500 Cr. Sanction upto 31.12.2024 (Account opened till 15.01.2025).
 Loan amount Minimum- Above Rs.1.00 Cr. Maximum- upto Rs. 75 Cr. for CGM
headed Zones - Upto Rs. 50 Cr. for GM headed Zones
 Eligibility : Risk Rating
i. ERR (in applicable cases): Minimum BBB and above.
ii. Internal Risk Rating: Minimum B1 and above.
iii. Commercial CIR rank is CMR 5/CIMR G/EBR 7/ECR 4 and above, wherever
applicable
 Rate of Interest
The above rates are minimum prescribed
rates under this campaign, ZOCAC & above
should negotiate with the borrower for
higher ROI.
Credit Risk Rating

a) Internal Risk Rating – Accounts having IRR B1 and above are eligible under the
campaign. Internal Risk rating is to be done as per extant guidelines of the Bank.
b) External Risk Rating – As per extant guidelines of the Bank.
Upfront fee, Processing fee, Documentation, Inspection, Mortgage charges

For Term loan Unified fee consisting of upfront fee, Documentation fee, inspection fee and
Mortgage creation fee is to be recovered @0.375% of the loan amount
For Working Capital facility Unified fee consisting of processing fee, Documentation fee,
inspection fee and Mortgage creation fee is to be recovered @0.1125% of the loan amount
 Concession amount to be recovered in case of takeover of the account
 Concession will be withdrawn from 1st day of next month in case:
i. Account slips into SMA2/ NPA category.
ii. Downgradation of internal and/or external Risk rating wherever applicable.
 Concession will be withdrawn from next renewal date.
i. If actual vs estimated sale accepted at the time of last sanction is less than
80% (this clause is not applicable for PNB GST Express scheme).
ii. If credit summation in the account falls below 75% of sales/ turnover.
LOANS & ADVANCES CIRCULAR NO. 149 / 2024
MORTGAGE OF IMMOVABLE PROPERTIES/ ASSETS – CONSOLIDATED GUIDELINES
TYPES OF MORTGAGE
i) Simple Mortgage.
ii) English Mortgage.
iii) Mortgage by conditional sale.
iv) Usufructuary Mortgage.
v) Mortgage by deposit of title deeds (Equitable Mortgage).
vi) Anomalous Mortgage.
Of these, the following types of Mortgages are generally taken by the Bank as security:
1. ENGLISH MORTGAGE: Where the mortgagor binds himself to repay the mortgage-money on a
certain date, and transfers the mortgaged property absolutely to the mortgagee, but subject to a proviso
that he will re-transfer it to the mortgagor upon payment of the mortgage money as agreed, the
transaction is called an English mortgage
Essential characteristics of such a mortgage are given as under:
i. Mortgagor binds himself to pay the mortgage-money on a certain date;
ii. Property mortgaged is transferred absolutely with a proviso as at (iii);
iii. Upon repayment, the mortgagee shall reconvey the property;
iv. The mortgagee can file a suit for sale;
v. The mortgagee has also right for immediate possession;
vi. The debtor is personally liable for the debt
vii. There is power of sale without intervention of court, if the parties are not Hindus, Buddhists or
Mohammedans irrespective of the place where the property is situated;
viii. If the parties are Hindus, Buddhists or Mohammedans, power of sale without intervention of court
can be provided in the deed, if the property is on the date of the execution of the mortgage deed,
situated at Kolkata, Chennai, Mumbai, Ahmedabad, Delhi and at such other places specified by
State Governments.
2. SIMPLE MORTGAGE
Where, without delivering possession of the mortgaged property, the mortgagor binds himself personally to pay
the mortgage-money and agrees, expressly or impliedly, that in the event of his failing to pay according to his
contract, the mortgagee shall have a right to cause the mortgaged property to be sold and the proceeds of sale
to be applied, so far as may be necessary, in payment of the mortgage money, the transaction is called a
Simple mortgage and the mortgagee is a simple mortgagee.
Essential characteristics of such a mortgage are given as under:
i. There is personal obligation/liability to pay;
ii. Possession is not given;
iii. There is a right to cause the property to be sold through court; and iv. Power of sale without
intervention of the court can be conferred if the property is, on the date of the execution of the
mortgage deed, situated at Kolkata, Chennai, Mumbai, Ahmedabad, Delhi and at such other places
specified by state Governments.
3. EQUITABLE MORTGAGE
Mortgage by deposit of title deeds is known as Equitable Mortgage. The mortgagor deposits the title deeds with
the Mortgagee with the intention of giving the mortgagee an interest in the property. Mortgage by deposit of title
deeds is valid, only if made in the specific towns as notified by the Govt.
According to Section 58 (f) of Transfer of Property Act 1882 where a person delivers to a creditor or his agent
documents of title to immovable property, with the intent to create a security thereon, the transaction is called a
‘mortgage by deposit of title deeds’. However, the Act makes the provisions of this Section applicable only to
Kolkata, Chennai, Mumbai and such other towns as may be specified by the State Govts. by notification in the
Official Gazette in this behalf. This mortgage does not require registration.
Branch Heads may create equitable mortgage in the following ways: -
a. BY DEPOSIT OF TITLE DEEDS ACCOMPANIED BY A REGISTERED MEMORANDUM OF DEPOSIT
b. BY SIMPLE DEPOSIT OF TITLE DEEDS WITH INTENTION TO CREATE A SECURITY
4. REGISTRATION
According to Section 59 of the Transfer of Property Act, 1882, where the principal money secured is Rs.100 or
more, a mortgage, other than a mortgage by deposit of title deeds, can be effected only by a registered
instrument signed by the mortgagor and attested by at least two witnesses. In case the instrument is not duly
attested and registered, the mortgage will be void.
According to Section 59 of the Transfer of Property Act, 1882, where the principal money secured is Rs.100 or
more, a mortgage, other than a mortgage by deposit of title deeds, can be effected only by a registered
instrument signed by the mortgagor and attested by at least two witnesses. In case the instrument is not duly
attested and registered, the mortgage will be void.
Further, Investigation of title deed shall be divided in five parts based on the loan amount
a) For all loan amount (FB &NFB) upto and inclusive of Rs. 5.00 Crore, the tittle investigation is to
be carried out for previous 13 years* from the date of receiving proposal for loan.
b) For all loan amount above Rs. 5.00 Crore (FB &NFB), the tittle investigation is to be carried out
for previous 30 years from the date of receiving proposal for loan
c) In case the title of the property to be mortgaged is conferred first time through allotment or
conveyance deed (whichever document is earlier) by Government agencies (for example DDA,
HSVP, Housing Boards, other Industrial Development Corporation and local bodies etc) the tittle
investigation is to be carried out for 13*/30 years as the case may be, from the date of receipt of
final loan proposal or the period since title has been conferred first time through allotment or
conveyance deed, whichever period as above is lesser
d) In case the title of the property to be mortgaged is conferred first time through allotment by
private builders/developers of Bank approved Projects the detailed guidelines regarding PNB
Home Loan shall be followed.
However, in all such cases where the title of the property to be mortgaged is conferred first time
through allotment by private builders /developers & Project is not approved by the Bank the
tittle investigation is to be carried out for 13*/30 years as the case may be. *In case of any clog
or suspicion on title of the property depicts, search should be made for further longer period
depending on the need for clearance of such clog or suspicion on the Title of the property.
Aforementioned time period for which search/ investigation of the title has to be carried out shall not in
any case, be less than 13 years, irrespective of amount of loans to be sanctioned. However, a Committee at
Head Office Level comprising of CGM-SASTRA Division, CGM/GM-IRMD, GM/DGM- Law Division and
CGM/GM-RAM shall be empowered to relax the time period for title search/investigation for less than
13 years, irrespective of the loan amount , Notes based on representation received from Zones/Circles
shall be placed before the said Committee by Law Division.
PERIODICITY OF OBTAINING NON-ENCUMBERANCE CERTIFICATE / SEARCH REPORT

In the case of mortgages already created, if extended to secure fresh facilities/ enhancements Non-
Encumbrances Certificate/ Search Report needs to be obtained/ updated since last mortgage
In the case of renewal of existing limits, Non-Encumbrances Certificate/ Search Report need not to be
obtained/ updated if time period of 3 years has not lapsed since the last search report/NEC. In all such
cases where 3 years has not lapsed, an affidavit cum undertaking from mortgagor shall indispensably be
taken, wherein they will undertake that the mortgaged IP is still under their ownership and they have not
created any subsequent charge on the mortgaged IP and neither given on rent/lease. However, after lapse of
3 years from last search report, during renewal of existing limits Non Encumbrances Certificate/
Search Report needs to be obtained/ updated.
SEARCH OF CERSAI RECORD Prior to considering any asset as security, search should be made in
database of CERSAI to ascertain whether charge has already been created by any Bank/FI or not. The search
can be made on the basis of asset details as well as Debtor’s details
EQUITABLE MORTGAGE ON THE BASIS OF CERTIFIED COPY OF TITLE DEEDS OR

DECREE
The delegation of power for obtaining prior approval is as under:
*In case of proposals emanating at LCBs, ELCBs the same shall be dealt by HOCACI
Before accepting creation of EM on the basis of certified copy of the title deed, it should be ensured that a
public notice is invariably released in two newspapers (first in Hindi or English newspaper having wide
circulation in the area and second in local language newspaper) at the cost of the concerned borrower, putting
notice to the general public that the Bank intends to create EM in respect of the property, details of which are
given in the notice
Any person claiming any interest or title in the property or otherwise having any objection, can make
representation to the Bank within seven days of the date of such notice. Opinion of law officer is must in these
cases.
 Where it takes long time in getting back the registered sale deeds from the office of sub-registrars, in such
cases creation of Equitable Mortgage on the basis of certified copy of title deeds and receipts (chirkuts)
issued by the office of sub registrar where IP is taken as primary or collateral security and in case of
Housing loan to public may be considered by CHCAC and above within their vesting loaning powers
LEGAL POSITION ON CREATION OF MORTGAGE BY DEPOSIT OF CERTIFIED COPY OF A
DECREE
 Mortgage by deposit of certified copy of a decree alone should not be created because of the fact
that more than one certified copy of a decree can be obtained from the court.
CHARGE REGISTRATION WITH REGISTRAR OF COMPANIES

Particulars of mortgages (registered or equitable) created by limited liability companies should be got
registered with the registrar of companies. As per section 77(1) of the Companies Act, 2013, every
company creating a charge within or outside India, on its property or assets or any of its undertakings,
whether tangible or otherwise, and situated in or outside India, to register the particulars of the charge
on payment of prescribed fees with the Registrar within thirty (30) days of its creation.
LIMITATION PERIOD:
Limitation for enforcing mortgage security in the case of advances against any type of mortgage is 12
years from the date of advance or when the amount secured falls due, as the case may be, and is 3
years for enforcing personal liability of the mortgagor(s).
 In case of delay in releasing of original movable / immovable property documents or failing to file
charge satisfaction form with any registry including CERSAI beyond 30 days after full repayment/
settlement of personal loan , the branches shall communicate to the borrower reasons for such
delay. In case where the delay is attributable to the bank, bank shall compensate the borrower at
the rate of ₹5,000/- for each day of delay.
Personal Loan: In case of loss/damage to original movable / immovable property documents, either in part
or in full, the Branch shall assist the borrower in obtaining duplicate/certified copies of the movable /
immovable property documents and shall bear the associated costs in addition to paying compensation .
However, in such cases, an additional time of 30 days will be available to complete this procedure
and the delayed period penalty will be calculated thereafter (i.e., after a total period of 60 days)
 CLOSURE OF ACCOUNTS WHERE IPS ARE LINKED
The menu HOVRDOC is applicable for all accounts linked with IP that have been closed.
HRMD CIRCULAR SCHOLARSHIP SCHEME TO PROVIDE FINANCIAL ASSISTANCE TO ONE TALENTED CHILD OF THE
NO. 798/2024 EMPLOYEES – INCREASE IN AMOUNT OF SCHOLARSHIP.
All employees Graduation /PG in Medicine, Engineering, Architecture, Agriculture (not as
one subject), Computer (not as one subject) and PG in Management & PG
Diploma of two years in the Management.
FOR Daughters : 30000/- FOR sons: 12000/-
Subordinate Staff Graduation/post-graduation in any discipline of arts, science or commerce.
(FOR Daughters) FOR Daughters Rs 22500/- FOR sons: 9000/-
LOANS & INTEREST RATE ON ADVANCES
ADVANCES
CIRCULAR NO. 150
/ 2024
Base RATE 9.50%

Repo Linked Lending Rate (RLLR)
Functionaries are advised to make necessary amendment in the Agreements with the borrower.
 The Spread component (excluding Credit Risk Premium- CRP) referred as Markup + BSP, linked
with RLLR for all floating rate personal or Retail loans (housing, auto etc.) and floating rate
loans to Micro Small and Medium Enterprise shall be reset every 3 years from the date of
opening of the account.
ANALYTICS CENTRE CENTRALIZED REPOSITORY OF “ENTERPRISE DATA DICTIONARY (EDD)”
OF EXCELLENCE “Enterprise Data Dictionary (EDD)” is a comprehensive repository of information that contains
(ACoE), CIRCULAR definitions, descriptions, and details about data used, stored, and processed within an application.
NO. 04/2024 It serves as a reference guide for understanding the structure, meaning and relationships of data
elements. EDD facilitates effective data management, development, and maintenance.
As per EASE 7.0 Matrix 15.01.04 (B), there is a pressing need to establish a centralized repository
of Enterprise Data Dictionary within our organization to facilitate standardized data definitions and
enhance data quality across the enterprise.

REVISION of Circular Upload in Month of July 2024 to OCT 2024 (2)

Uploaded by

Copyright:

Available Formats

REVISION of Circular Upload in Month of July 2024 to OCT 2024 (2)

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

REVISION of Circular Upload in Month of July 2024 to OCT 2024 (2)

Uploaded by

Copyright:

Available Formats

This study material is only for upgrading knowledge, for decision making in

credits / banking –Refer Guidelines as circulated/updated by bank meticulously

Concession in Concession of 0.50% in ROl may be provided by respective Sanctioning

Investments by banks in Securitisation Notes:The all-inclusive interest charged to the ultimate

VISA CARDS For individuals

For Corporate (VISA Gold & VISA Platinum)

With prepayment charges :NIL

GUIDELINES FOR INCOME RECOGNITION, ASSET CLASSIFICATION & PROVISIONING AND

A separate MIS code RLSTL is to be mandatorily fed in Free Code 10

IMPORTANT POINTS CIRCULARS MONTH AUGUST 24

IRAC NORMS For Crop based CC:

For Crop based TL:

Ethics encompasses 5 basic principles are

DOCUMENTATION FEE (CASH CREDIT & TERM LOAN)

IMPORTANT POINTS CIRCULARS MONTH SEP 24

BARM 12/2024 ADVISORY ON ISSUANCE OF QR CODE PRODUCTS-FAQS

Let out properties:

IMPORTANT POINTS CIRCULARS MONTH OCT 24

GUIDELINES FOR FINANCING TO NON-BANKING FINANCIAL COMPANIES (NBFCs) –

Bank Financing to Factoring Companies

ADVANCES TO MICRO FINANCE INSTITUTION

CLASSIFICATION OF NON-BANKING FINANCIAL COMPANIES (NBFCS)

Directions of NBFCs in Base Layer

Core Investment Companies

Housing Finance Companies

NON-BANKING FINANCE COMPANY – MICRO FINANCE INSTITUTION

L & A CIRCULAR NO. 128 / 2024

b) Minimum 40% of promoters’ contribution to be brought up front and balance to be

Security a) Mortgage /charge over the assets created by bank finance. OR

B. IN CASE CIC SCORE IS LESS THAN ACCEPTABLE SCORE

ii. In case Commercial CIR rank is less than acceptable rank:

AGRICULTURE AGRICULTURE MARKETING INFRASTRUCTURE (AMI) SCHEME - REVISED OPERATIONAL GUIDELINES

Cheques (including ECS) Returning Charges:

1. Cash Handling Charges – Deposit

5. Duplicate Passbook and Statement

6. Incidental/ Ledger Folio/ Account Maintenance Charges

Stop Payment Instructions:

 Collection of Outstation Cheques/Drafts

 Safe Custody Charges

 Old Record Enquiries

 Nomination Charges First time: Free; thereafter ₹100/- per occasion

GBD Circular No. Same rate of interest

Above ₹5/-Lakh Unified Processing Fee @0.50%

CISD OBSERVANCE OF MONTH OF OCTOBER 2024 AS “NATIONAL CYBER SECURITY

Purchase of land 50%

*Loan amount above threshold limit to be rated on PNB Trac.

PERMISSIBLE Gross monthly Maximum AGM-PLPs & CHCAC and

II. Documentation Fee FOR CASH CREDIT & TERM LOAN:

AGRICULTURE DIVISION CIRCULAR NO. 158/2024

Administration Cost of PMU

Sector Specific Focus

Viability Gap Funding Requirement (VGF)

Output And Outcome Monitoring Framework (OOMF)

MSME & MID ADVISORY ON “RENEWAL/REVIEW OF DIGITAL LENDING ACCOUNTS”

MSME DIVISION LAUNCH OF PNB SATKAR 3 CAMPAIGN TILL 31.12.2024

Credit Risk Rating

Upfront fee, Processing fee, Documentation, Inspection, Mortgage charges

PERIODICITY OF OBTAINING NON-ENCUMBERANCE CERTIFICATE / SEARCH REPORT

EQUITABLE MORTGAGE ON THE BASIS OF CERTIFIED COPY OF TITLE DEEDS OR

CHARGE REGISTRATION WITH REGISTRAR OF COMPANIES