Rdaw HRM4 2014 e.y Final exam

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GAGE UNIVERSITY COLLEGE

TVET-PROGRAMS,
DEPARTMENT OF BUSINESS and Economics
INSTITUTIONAL ASSESSMENT (40%)
Knowledge and Practical packages 1stsemester
Trainee’s Name:
ID No.:
Department:
Section:
Entry & Level LEVEL-IV 2014 E.Y
Division. Please Put a tick Mark () Regular Extension
Program TVET.
Prepared by Rdaw .H
Learning Module Title: Human Resource Management Level -IV

Date of Assessment:
Time Allowed : 1:30 hr
This summative LSA HRM4 01 1221Administer Remuneration and Employee Benefits
assessment
LSA HRM4 02 1221Manage Performance Management Systems
covered the
following unit
competence
GENERAL DIRECTIONS:

1. MAKE SURE THAT THE ASSESSMENT PAPER CONTAIN 05 PAGES


INCLUDING THE COVER PAGE
2. READ THE INSTRUCTION CAREFULLY FOR KNOWLEDGE AND
PRACTICAL PARTS.
3. USE OF PENCIL AND RED PEN IS NOT ALLOWED.
4. MOBILE PHONE SHOULD BE TURNED OFF.
5. ANY ACTION TAKEN BY THE INVIGILATOR DURING EXAM TIME WILL
NOT BE COMPROMISED
6. PUT ASIDE ANY MATERIALS NOT ALLOWED
N.B:- DON’T TURN THIS PAGE UNTIL YOU ARE ALLOWED TO DO SO!!
LIVE AND LET OTHERS LIVE
Section –I: Knowledge part

Instruction: This assessment contains 20 multiple choices questions, each worth 1 point. Choose the
best answer from the given alternatives and write the choice of the correct letter on the space
provided. Make sure that your answer is clearly marked. Use only capital letters.

----------1.---------is total compensation offered to an employee for their services or work.

A, Remuneration
B, Remuneration package
C, direct remuneration Customer complaints are increased
D, all
type of remuneration isn’t as cut and dry as financial
---------2.---------is
compensation.
A, Indirect Remuneration

B, Indirect Remuneration

C, Compensation D, None

----------3.which is not remuneration and benefits

A, Allowances
B, Annual leave
C, Bonuses or incentives
D, Competency-based progression E, all
--------4. Employer of choice may include
A, Ability to attract and retain high performing staff
B, Flexible and inclusive work environment supported by the chief executive
officer and managers
C, Policies and practices that discourage harassment or discrimination
D, Reputation for being fair, flexible, innovative and engendering employee
engagement E, all

----------5. One is not Performance Management process

A, Goal setting and revising


B, Management and coaching
C, Development planning
D, Rewards and recognition E, None
---------6.One is Odd about the benefits of an Effective Performance Management Process
A , Identify short- and long-term goals
B, Set unclear performance expectations
C, Provide real-time feedback and constant coaching
D, Improve employee performance and productivity
E, Recognize training and development needs

---------7 which is not important techniques of co-ordination which are widely used by the
modern management.

A, Clearly Defined Goals


B, Communication System
C, Co-Ordination by Simplified Organization
D, Harmonized Programmes and Policies E, None

-----------8. One is different about Market rate survey


A ,Data from remuneration specialists
B, General community surveys
C, Organization salary benchmarking
D, Surveys conducted by the organization
E, Personal achiever
---------9. Salary packages May include
A, Salary
B, Allowances
C, Superannuation/pension
D, Fringe benefits E, all
--------10. How to Implement Performance Management
A, Establish a performance management timeline
B , Determine who should evaluate employee performance
C, Choose performance review questions
D, Set performance management goals E, all are correct
-------11. Position descriptions may include
A, Duty statements
B, Job specifications
C, Role statement
-------12. Which are not Performance appraisal meetings?
A, Any qualitative or quantitative measurement of performance
B, Data from tailored software
C, Feedback from peers, reports, customers or clients
D ,Key performance indicators
E ,Role statement
-------13.Rewards May include
A Bonuses
B ,Incentives
C, Salary packaging opportunities
D, Non-monetary rewards such as workshop, training, etc. E, all
-------14. How do you coordinate work activities?
A, Determine Specific Tasks.
B, Prioritize and Sequence Tasks
C, Set Realistic Timetables
D, Remove Potential Distractions. E, all
--------15. Which is not the important techniques of coordination?
A, Clearly Defined Goals
B, Communication System
C, Co-Ordination by Simplified Organization
D, Harmonized Programmes and Policies
E, Set Realistic Timetables
-------16. Which is not structural and Formal Techniques Coordination?
A, Departmentalization
B, Centralization/Decentralization
C, Formalization
D, Standardization
E, Informal Communication
----17, One is true Informal and Subtle Techniques of coordination
A, Centralization

B, Decentralization

C, Formalization

D, Socialization

-----18 Which is true Techniques of Co-Ordination to be Used by Every Manager


A, Chain of Command

B, Leadership

C, Committees
D, Communication E, all

-----19 . One is not the element of Manage Performance Management Systems

A, Review and coordinate performance management data

B, Develop performance management systems

C, Implement performance management systems

D, Coordinate formal feedback processes E, None

------20. One is true about the elements of Administer Remuneration and Employee Benefits

A, Develop organization's remuneration strategy


B, Implement remuneration and benefit Package
C, Review and update remuneration strategy D, all
Part II : Matching (5%)

A B

------- 1. Remuneration and benefits A, Low or high turnover of labor


--------2.Employer of choice B, Duty statements
-------3. Market rate surveys C, General community surveys
-------4. Position descriptions D, Ability to attract and retain staff
--------5. Performance gaps E, Study leave
.

PART III: - PRACTICAL PART 5%

1. List and discuss the element of Manage Performance Management Systems

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